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Credentialing: - Association for Healthcare Documentation

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PRESIDENT’S MESSAGE<br />

that health care without quality documentation cannot<br />

result in the best outcomes. Our presence and our interest<br />

in patient safety and improved care outcomes will<br />

resonate with lawmakers—and now with more scrutiny<br />

placed on patient privacy and breach notification, this is<br />

paramount. We are the ones who have been safeguarding<br />

patient in<strong>for</strong>mation <strong>for</strong> all these years. We must continue<br />

to advocate <strong>for</strong> these issues, and we must have a<br />

larger, louder voice each year in DC. I encourage you to<br />

get involved with the legislative issues group today. One<br />

person can make a difference.<br />

Possibly the single most important technology<br />

innovation today in the delivery of healthcare documentation<br />

is the Health Story Project (www.healthstory.com).<br />

What this does to standard dictation and transcription<br />

is nothing short of the “wow” factor. This is the key that<br />

will unlock narrative text into the EHR in a minable,<br />

structured manner. When physicians have the option<br />

to continue to dictate (since it is their preferred method<br />

<strong>for</strong> documentation) and do not have to resort to selfentry<br />

methods, they can remain productive. Physicians<br />

are being pressed to see more patients and to do more<br />

than they have ever done be<strong>for</strong>e (think about healthcare<br />

re<strong>for</strong>m and millions more people seeking treatment and<br />

care). Now consider that it is predicted that there will<br />

be a shortage of about 200,000¹ primary care physicians<br />

occurring in less than 11 years (2020-2025). Then<br />

try to conceptualize the impact to physicians if they<br />

are not enabled to get the whole story documented in<br />

the fastest possible way. Do you see the potential train<br />

wreck if we have a solution that enables dictation and<br />

Our interest in patient safety and improved care<br />

outcomes will resonate with lawmakers.<br />

transcription to continue to be the preferred, fastest,<br />

most complete method of capturing the entire, unique<br />

situation of each patient?<br />

In changing times, and most particularly in a time of<br />

rapid technology changes, not to mention the economic<br />

downturn, being connected with other professionals in<br />

our sector is critical! Working remotely is more isolation<br />

than most onsite professional workers experience<br />

in their entire careers. For many of us, we have been<br />

working from home <strong>for</strong> twenty or more years. This<br />

isolation can take a tremendous toll over the course<br />

of years, and most dangerously, we can settle into a<br />

false state of complacency and not see the storm that is<br />

brewing. When there is a storm coming, it’s not a time<br />

<strong>for</strong> panic—it’s a time <strong>for</strong> preparation, more educational<br />

opportunities to be sure that you are looking ahead, and<br />

making the right adjustments to sail safely through the<br />

<strong>for</strong>ces of change.<br />

When times are changing—as they are now with<br />

emerging and dominating technologies like the EHR—<br />

work flow and work processes naturally change with<br />

them. As allied health professionals figure out how best<br />

to work with these technologies, it is necessary <strong>for</strong> us<br />

to stake our claim <strong>for</strong> the new roles as they are being<br />

conceptualized. AHIMA has consistently done this very<br />

successfully.² Unless we can align our skills and expertise<br />

in new job roles, these issues about the unknown work<br />

processes may be solved without our input. It is critical<br />

that we learn all we can about these systems and then<br />

apply our experience and clinical knowledge to fill these<br />

evolving roles. Knowledge really is everything.<br />

One of the most important opportunities a professional<br />

association provides is the collective ability to<br />

look <strong>for</strong> new ways of doing what we do and to connect<br />

with relevant processes and initiatives. Challenging<br />

the status quo and not blindly doing what we have<br />

always done is what will keep an association fresh and<br />

progressive.<br />

Most of us have started to use online social networking<br />

sites, like Facebook, and we realize the amazing<br />

potential they can bring in connecting people. We have<br />

been able to reach people in a whole new way, and so<br />

through this technology we have connected with people<br />

who share our profession. Using Twitter has given instant<br />

connectivity to our events, and although there are times<br />

when I am not sure whether I am tweeting or if Twitter<br />

means I am a twit (LOL), I love the opportunity to share<br />

what’s happening in the moment. I even Twitter from my<br />

cell phone. How cool is that?<br />

Can you see that the Top-10 List <strong>for</strong> getting and staying<br />

involved with AHDI makes a world of sense when<br />

the world around us doesn’t seem to make a lot of sense?<br />

It is going to be interesting to see where healthcare<br />

re<strong>for</strong>m ends up—as <strong>for</strong> me, I am here <strong>for</strong> the duration.<br />

If we can all envision how much better health care is by<br />

including our knowledge and expertise, we really are the<br />

essential element that will make the US healthcare system<br />

the very best in the world. It is a long and winding<br />

road that will be made far more interesting if we actively<br />

8 novEMBER 2009 www.aHDIonLInE.oRg

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