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Credentialing: - Association for Healthcare Documentation

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PRESIDENT’S MESSAGE<br />

The Long and Winding Road<br />

SUSAN LUCCI, RHIT, CMT, AHDI-F<br />

2009 AHDI PRESIDENT<br />

Is it even possible that 2009 is nearly over? It seems like<br />

it just started a very short time ago. This has certainly<br />

been an eventful year <strong>for</strong> us all. The closer we get to<br />

healthcare re<strong>for</strong>m, the more the debate heats up and resolution<br />

seems a long way off. However, I have no doubt<br />

that we will re<strong>for</strong>m health care. The discussions around<br />

quality patient care and improved patient outcomes<br />

make me smile because these are the right conversations<br />

<strong>for</strong> us to be having.<br />

So at nearly the end of the year, what core values have<br />

prevailed <strong>for</strong> our association’s members? What are the key<br />

focus areas that keep all that we contribute to health care<br />

visible and less likely to create further marginalization <strong>for</strong><br />

us? Below is my Top-10 list why it is more important than<br />

ever to become fully engaged in AHDI:<br />

1. Getting our work<strong>for</strong>ce credentialed<br />

2. Having better tools to help us improve accuracy,<br />

quality, and to keep us productive (such as with<br />

Benchmark KB)<br />

3. Developing new quality standards <strong>for</strong> our entire<br />

sector<br />

4. Advocating <strong>for</strong> legislation that ensures quality and<br />

complete documentation <strong>for</strong> every patient<br />

5. Enabling technologies like the Health Story Project<br />

that keeps the “narrative imperative”<br />

6. Providing continuing education and networking with<br />

other professionals in the business<br />

7. Staking our claim to new job roles be<strong>for</strong>e they evolve<br />

and get assigned to other allied health professionals<br />

8. Keeping innovative approaches to the association so<br />

that there really is something <strong>for</strong> everyone<br />

9. Connecting on Facebook as an alternate, fun way to<br />

stay in touch with fellow MTs and stay up to date on<br />

AHDI in<strong>for</strong>mation<br />

10. Twittering about what is happening at every event<br />

Getting credentialed and staying credentialed is more<br />

important than ever be<strong>for</strong>e. As work migrates to EHR<br />

and templated systems <strong>for</strong> clinician self-entry, we are see-<br />

ing a contracture of work volumes. In times of economic<br />

downturn, you must set yourself apart from the competition<br />

<strong>for</strong> your job and demonstrate your commitment to<br />

life-long learning. There are no other members of the<br />

healthcare delivery team who aren’t required to hold a<br />

credential or licensure. Getting credentialed is competency-based<br />

testing that clearly says, “I am a professional,<br />

and I am committed to excellence.”<br />

Benchmark KB, our 2009 Innovation Through<br />

Technology award-winning product, has provided medical<br />

transcriptionists (MTs) a resource that has never<br />

be<strong>for</strong>e been conceived in a powerful and proven way by<br />

There are no other members of the healthcare<br />

delivery team who aren’t required to hold a credential<br />

or licensure.<br />

combining tools that are reliable, trustworthy, and available<br />

24/7, with ongoing updates. Is it any wonder that<br />

people are raving about the results and success they are<br />

achieving with this product?<br />

How quality is measured has always been a bit<br />

nebulous. What really matters regarding quality and<br />

the garden variety of plans and programs out there have<br />

been the Heinz ® 57 confusion factor <strong>for</strong> hospitals and<br />

consumers <strong>for</strong> far too long. This year our association,<br />

in collaboration with AHIMA and MTIA, embarked on<br />

a brave journey to bring reason and consistency to the<br />

process by defi ning clear principles with a group of participants<br />

from various backgrounds in health care to gain<br />

the broadest scope of how best to defi ne quality.<br />

Advocacy in the volatile world of rapid legislative<br />

change in Washington, DC, is crucial. We must be represented<br />

in terms of the value that we bring to healthcare<br />

re<strong>for</strong>m. Simply stated, we must convince decision-makers<br />

voLUME 5 • ISSUE 6 novEMBER 2009<br />

7

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