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“<br />
Every<br />
company needs data to grow, improve<br />
and provide better service - but if it isn't quality<br />
information, then it's not really providing any<br />
great value. While advances in technology have<br />
enabled businesses to survey or interact with<br />
their customer market like never before, it<br />
takes a specific skillset - and a fresh set of eyes<br />
- to extract the right information that will<br />
genuinely provide a competitive advantage. ”<br />
Angela Orsaris is the Managing Director at<br />
The Market Intelligence Co.; a leading<br />
<strong>Australia</strong>n-owned company, with local and<br />
overseas operations, that specialises in<br />
business-to-business and industrial market<br />
intelligence and research.<br />
With more than 30 years’ experience in market<br />
research, Angela has seen the growth and use of<br />
customer, market and business intelligence,<br />
experiencing first-hand how businesses work<br />
with the information they receive.<br />
"We want to help our clients understand their<br />
business, customers, employees, and/or market<br />
better, so they can grow and improve - but that's<br />
much more than just data or supplying a metric.<br />
It is actually trying to understand the motivations<br />
and drivers behind those metrics so that they can<br />
better understand their customers, employees<br />
and work with them to provide better products<br />
and/or services.”<br />
The Market Intelligence Co. assists Viadux in<br />
increasing its customer and employee<br />
engagement (including NPS ® and e-NPS ® ).<br />
Angela Orsaris, Managing Director<br />
Angela is a firm believer that engaged<br />
employees are at the heart of every good<br />
business, which leads to engaged<br />
customers, which in turn leads to increased<br />
shareholder return.<br />
The Market Intelligence Co. conducts many<br />
projects each year for a diverse range of<br />
clients from industries such as building &<br />
construction, logistics & transport,<br />
infrastructure, government, energy, ICT,<br />
medical equipment, wholesale, mining &<br />
minerals, and industry & membership<br />
associations.<br />
What can we do for you?<br />
We assist Viadux in increasing its customer and employee engagement<br />
www.market-intelligence.com.au<br />
www.market-intelligence.co.nz
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