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Credit Management magazine October 2017

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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BRANCH NEWS<br />

Tour of the<br />

Rebellion<br />

Brewery<br />

Thames Valley<br />

Branch<br />

AFTER a very blustery and stormy day<br />

of weather, committee members of the<br />

Thames Valley Branch and their guests<br />

gathered at The Rebellion Brewery for a<br />

tour of the facilities and to enjoy tasting<br />

various ales and beers on offer. It turned<br />

out to be a very enjoyable evening both<br />

weather wise and socially.<br />

We joined a significant number of<br />

people at this wonderful place (the<br />

monthly open evening) where we all<br />

gleefully parted with our money to be<br />

given a pint glass and drinks vouchers.<br />

The employees of the brewery were<br />

lovely, encouraging you to have tasters if<br />

you were not sure what you wanted for<br />

your first choice and happily assisting<br />

you to make sure you had a drink(s) you<br />

would enjoy.<br />

Outside in the brewery yard was a<br />

barbecue from which you could purchase<br />

burgers, hotdogs and vegetarian options.<br />

I can vouch for the food, it was delicious,<br />

generous and reasonably priced.<br />

Those who wished to take part in the<br />

tour, were invited to attend at 8.00pm<br />

which, I am told, was very interesting<br />

and presented by the owner. For the<br />

duration of the talk drinks were free – our<br />

youngest guest thought all his birthdays<br />

and Christmases had come at once!<br />

In the main brewery building you<br />

were able to purchase products which<br />

included branded clothes, big jars of pork<br />

scratchings and cold meats among other<br />

things.<br />

All who attended agreed that they had<br />

a great evening and would not object if<br />

this was put on the agenda again. If we<br />

organise one again do come along, I think<br />

you will thoroughly enjoy it.<br />

Author: Dee Weston<br />

Improving credit<br />

management in the<br />

workplace<br />

East of England Branch<br />

BRANCH Chairman Richard<br />

Brown welcomed over<br />

60 credit professionals,<br />

including CICM members<br />

from seven branches, to<br />

the free conference at<br />

Goodman Masson’s London office.<br />

Chris Parker, branch committee<br />

member, and Lola Awosika, both from<br />

Goodman Masson’s credit management<br />

recruitment team, updated delegates<br />

on recruitment trends, and the benefits<br />

which employers now need to offer to<br />

influence and attract candidates.<br />

With performing well in interviews<br />

being top of the agenda, Mike McNulty,<br />

the Performance Business, literally<br />

had everyone on their feet during his<br />

presentation on preparing for interviews<br />

and body language.<br />

An informative presentation on<br />

increasing relationships within the<br />

enterprise and the best way to improve<br />

collections was then given by Russell<br />

Robinson, FICO.<br />

Taking us into the future, John Duffy,<br />

VoiceSage, explored the smart use of<br />

data and new technologies, and proactive<br />

messaging.<br />

Andrew Jenkins, PDX Consulting,<br />

had delegates hanging on his every word<br />

ALTHOUGH their sales teams often<br />

compete in the credit and risk<br />

management market, <strong>Credit</strong>safe and Dun<br />

& Bradstreet worked together recently to<br />

deliver a joint presentation to the Thames<br />

Valley Branch about the evolution of<br />

business information at Avnet’s offices in<br />

Bracknell.<br />

The speakers were Jason Braidwood,<br />

Head of <strong>Credit</strong> & Collections at <strong>Credit</strong>safe<br />

Group and Mark Preston, Senior<br />

Consultant Trade <strong>Credit</strong> Risk & External<br />

Affairs at Dun & Bradstreet. Mark and<br />

Jason gave some interesting background<br />

history on each organisation, and an<br />

during his enthusiastic presentation<br />

on developing the qualities of a growth<br />

mindset to lead a team and harness<br />

conflict.<br />

Branch Committee member Katherine<br />

Bailey, Valor Hospitality, outlined the <strong>2017</strong><br />

Branch Charity Unlock a Life for Lockey,<br />

and accepted the generous donation on its<br />

behalf from John Duffy.<br />

After a splendid buffet lunch courtesy<br />

of Goodman Masson, branch committee<br />

member Atul Vadher, French Connection,<br />

shared his thoughts on being a credit<br />

manager.<br />

Andrew della Casa, The Wine<br />

Investment Fund, detailed its risk<br />

approach, before generously donating a<br />

bottle of fine wine for the Business Card<br />

draw prize.<br />

The lively Q&A Speakers and Expert<br />

panel, was joined by Simon Marshall of<br />

Co-Pilot and Ian Stuart of Altis Consulting.<br />

Richard Brown thanked our hosts for<br />

kindly sponsoring all aspects of the day,<br />

and the speakers for giving their time<br />

voluntarily. He also thanked conference<br />

organiser Carol Baker, and everyone for<br />

attending and participating in this highly<br />

enjoyable and successful conference.<br />

Authors: Carol Baker and<br />

Richard Brown.<br />

Growing importance of<br />

business information<br />

Thames Valley Branch<br />

overview of the current challenges that<br />

both organisations face in a world where<br />

there is an increasing demand for business<br />

information.<br />

Dun & Bradstreet was initially established<br />

as a mercantile agency in New York in 1841<br />

and over its 176-year history four future<br />

US Presidents worked for the Company<br />

and Marilyn Monroe advertised the Dun<br />

& Bradstreet Reference Book in the 1950s!<br />

The organisation has continued to embrace<br />

new technology from the typewriter<br />

and telephone, to APIs and cloud-based<br />

platforms in more recent times. Dun &<br />

Bradstreet has undergone significant<br />

The Recognised Standard / www.cicm.com / <strong>October</strong> <strong>2017</strong> / PAGE 58

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