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CIO & LEADER-November 2017 (1)

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Every three years since 2001, the Reserve<br />

Bank of India (RBI) has been releasing what it<br />

calls a payment systems vision – a document<br />

that articulates the policy and regulatory<br />

stance it would take with regards to payment<br />

systems for next three years.<br />

In its fourth such document, called Payment System Vision<br />

2012-15, released as a draft in June 2012 and finalized in<br />

October the same year, the central bank moved from just talking<br />

about attributes such as safety, security, interoperability<br />

and efficiency to explicitly give itself a mandate to push electronic<br />

payments.<br />

The vision statement of that document read something like<br />

this: To proactively encourage electronic payment systems<br />

for ushering in a less-cash society in India and to ensure payment<br />

and settlement systems in the country are safe, efficient,<br />

interoperable, authorized, accessible, inclusive and compliant<br />

with international standards.<br />

For the first time, two phrases entered the vision lexicon:<br />

Electronic payment and less-cash society.<br />

To put it in context, the vision document came only five<br />

months after the then finance minister Pranab Mukherjee,<br />

releasing a white paper on black money that explicitly<br />

stressed on the need to move to electronic payments to curb<br />

the circulation of black money. The white paper is not available<br />

in the Department of Revenue site anymore.<br />

RBI’s insertion of the phrase ‘less-cash society’ was seen<br />

by many as a dream than a vision at that time, though many<br />

hailed the idea behind it.<br />

But in the next few months, RBI demonstrated that it was<br />

serious. For one, it slashed debit card transaction fees; it<br />

mandated the banks to go for electronic payments even while<br />

allowing some concessions to mobile wallets.<br />

The switch to a digital payment regime had started in all<br />

earnest. The next few years saw digital payment forms registering<br />

triple digit growths. (see charts)<br />

<strong>November</strong> <strong>2017</strong> | <strong>CIO</strong>&<strong>LEADER</strong> 7

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