AviTrader_Monthly_MRO_e-Magazine_2017-10

MRO Europe
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Once an order is placed, users can track shipping, including same-day
option, and view order history.
AAR is also enhancing its flight-hour component support programmes
with a complementary transaction and visibility portal: AARive. It provides
online self-service capabilities for customers, putting them in
control of their supply chain program. Already in use by select programme
customers, AARive offers anytime anywhere access to pool
parts, review of required paperwork ahead of part shipment, and
tracking of orders in real time. Access to reliability/engineering data
reporting and support documentation close the supply chain loop,
providing end-to-end control.
“We have been able to grow the number of aircraft under PBH contract
to over 1,600 by listening to what customers want and creating
solutions for them,” said Deepak Sharma, President, Integrated
Supply Chain – Commercial, AAR. “Customers requested an easy-touse
online dashboard where they could submit orders and see all the
key information at a glance. It’s a complementary addition to AAR’s
worldwide warehouse network and sales staff that support our PBH
programmes and help set us apart.”
“These new digital services are the first results of AAR’s ongoing investment
in an Intelligent Solutions team and related solution development
to reimagine business as usual and drive additional value for
our customers,” said John Holmes, President and COO at AAR. “AAR
is working hard to extend our industry-leading supply chain services in
the digital realm.”
AAR hosted an elegant event.
Photo: Keith Mwanalushi
become an even stronger partner for operators in their digital transformation
strategies.”
For many, the highlight at MRO Europe was at AAR’s drinks reception
on board the Sunborn London, docked yacht following several news
announcements from AAR.
AAR launched a new online ‘PAARTS STORE’ open to existing and new
aftermarket customers including operators, MROs, and brokers. The
new 2.0 look and functionality was demonstrated by AAR’s digital services
team.
PAARTS STORE 2.0 provides 24/7 visibility of the more than 1 million
commercial aviation parts in AAR’s inventory, one of the largest
and broadest in the aftermarket industry. So in addition to the OEM
factory-new parts previously listed, visitors to AARs booth had real-time
access to AAR’s extensive stock of overhauled, serviceable, and repairable
airframe and engine parts for almost every commercial aircraft
platform. Full documentation including trace and certification is available
to registered customers, as is the ability to instantly purchase or
negotiate RFQs online.
“The new functionality means that customers no longer have to wait on
emails and faxes to verify that a component is certified or airworthy –
it’s a faster one-stop shop,” said Andy Schmidt, Senior Vice President,
Intelligent Solutions, AAR. “This self-service option turns what has been
a clunky B2B transaction into a seamless B2C experience.”
AviTrader MRO editor at the AAR reception.
AviTrader MRO - October 2017