Get Connected Autumn Winter 2017
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In this issue:<br />
3 High Five<br />
Latest news and events<br />
Welcome<br />
4<br />
CRF’s best friend<br />
Tenants make new<br />
furry friends at their<br />
general meeting<br />
5 Sharing Talents<br />
Sharing skills for World<br />
Mental Health Day<br />
6<br />
7<br />
Cooking up<br />
conversations<br />
<strong>Get</strong>ting to know our<br />
communities better<br />
Complaints<br />
Introducing a new<br />
complaints policy<br />
8 <strong>Winter</strong> safety<br />
Tips to stay warm and<br />
safe this winter<br />
10 Home tips<br />
Condensation and light<br />
bulb changing advice<br />
11 We want you!<br />
<strong>Get</strong> involved in a service<br />
charge consultation<br />
12 Party time<br />
Our homeless scheme<br />
celebrated their 25th<br />
anniversary<br />
As the clocks go back and<br />
the nights draw in we hope<br />
that you find this edition a<br />
good winter read.<br />
In this issue, we cover the<br />
25th anniversary of our<br />
service that supports young,<br />
single homeless people<br />
in Kirklees.<br />
On the theme of celebrations,<br />
Connect Residents<br />
Federation (CRF) has<br />
been celebrating the work<br />
that guide dogs and their<br />
volunteer trainers do.<br />
We marked World Mental<br />
Health Day with a talent<br />
show at Thrive. The<br />
community were invited<br />
to share their skills in front<br />
of a supportive audience.<br />
Our Community Housing<br />
Officers have been out and<br />
about chatting to tenants and<br />
gaining useful insight to help<br />
shape our services.<br />
Tenants at Hawthorn Mill had<br />
a celebration on the theme<br />
of culture for International<br />
Older People’s Day.<br />
We’ve got some handy tips<br />
to help you look after your<br />
home and keep warm during<br />
the colder months.<br />
As Universal Credit rolls out<br />
across the country, we hear<br />
from our Income Services<br />
Manager, Ilyas about<br />
the changes.<br />
We hope you enjoy this<br />
issue of <strong>Get</strong> <strong>Connected</strong> –<br />
happy reading!<br />
Share your<br />
thoughts<br />
<strong>Get</strong> in touch by<br />
phone, email,<br />
Facebook or Twitter<br />
0300 5000 600<br />
communications@<br />
connecthousing.org.uk<br />
/ConnectHousing<br />
@ConnectHousing<br />
13 Culture club<br />
COPS celebrate cultures<br />
from around the world<br />
14 Universal Credit<br />
A Q&A on the new<br />
benefits system<br />
Thank you<br />
Tenants, volunteers and community partners have all been<br />
involved in this issue of the magazine. We’d like to say a big<br />
thank you to the Connect Residents Federation (CRF) and<br />
Thelma, Rhoda and Sabre from the Dogs Trust, all of the staff<br />
at Community Links and Rebecca from Sakura CMT who made<br />
Sharing Talents a great event, the residents of Hollinbank – our<br />
single homeless scheme for celebrating 25 years of support<br />
and all of the Connect Older People’s Strategists.<br />
2
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