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London Shop Report

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<strong>London</strong> Competitive <strong>Shop</strong><br />

<strong>Report</strong><br />

By Charlotte Wetton


Exterior:<br />

When visiting the Ted Baker stores on both Covent Garden and Oxford Street<br />

during the time that I was in <strong>London</strong>, I noticed that compared to previous years<br />

the window displays were not extremely humorous or quirky. The christmas<br />

theme was a lot more sophisticated and unusual for Ted Baker advertised<br />

several of there products such as mens suits and accessories such as bags and<br />

belts. Similarly both of the store windows followed the exact same traditional<br />

christmas theme with a gold and red colour scheme that contrasted well with the<br />

vintage style gold tables and shelving units holding the products in the display.<br />

Ted Baker used mannequins within their windows this year possibly to promote<br />

new and upcoming winter trends such as occasion christmas party wear<br />

including suits and dresses, they also promoted the christmas season with their<br />

slogan “up to your antlers in gifts” suggesting a promotion for new products<br />

suitable for christmas gifts. This years exterior window also did not include<br />

technology or interactive features similarly to previous years.


Interior:<br />

As I entered the Ted Baker stores, I particularly picked up on the vintage aroma<br />

shown throughout the shop floor, this included the use of old style furniture and<br />

props such as a large red piano collected with glass cabinets and coat rails which<br />

promoted several of their seasonal products such as hats and scarves. Throughout<br />

the store the lighting and colour schemes were extremely dull and old fashioned, for<br />

example the use of dark wood panelling on the walls gave it an antique feel that<br />

looked effective with the contrasting bright colours of the products and use of<br />

modern LED lighting and signage. Most of Ted Baker’s merchandise was grouped<br />

in particular sections and colour depending on the season it is intended for or the<br />

collection it is required for, for example occasion wear was collaborated with<br />

dresses and heels in the women section and suits and smart footwear in the mens<br />

section. Within the store, the fixtures and fittings were extremely quirky with odd<br />

pieces of furniture that didn't match displaying trousers an garments on them. In<br />

store there was two separate floors one with menswear and the other womenswear,<br />

both situated with fitting rooms and tills on each floor.


Fashion trends:<br />

During the time that I visited the Ted Baker store was within the autumn/winter<br />

season, therefore many of their garments and collections were co-ordinated<br />

to the season meaning the colour schemes were darker and less floral to the<br />

summer collections. Also the style and fabrics used for their products were<br />

more suited for the winter season meaning wool coats and jumpers were<br />

extremely popular in store. Ted Baker’s winter collection was shown to be<br />

more subtle with less floral embellishments and contrasting colours<br />

suggesting a representation to their more sophisticated brand identity.


Exterior:<br />

When visiting the Anthropologie store on Oxford Street I noticed that the exterior of<br />

their store was extremely christmas and seasonally themed with it’s frosted/snow<br />

covered window enclosing a homely display of christmas trees made from wired<br />

racks and baubles available to buy. They also included retro copper instruments<br />

within their window displays creating a feel for the vintage and quirky theme of the<br />

store inside. Unusually the store did not have any signage on their windows and<br />

took pride in advertising their products only, in a seasonal themed way.<br />

Anthropologie used several pieces of furnishings from the home section of their<br />

store as well as including small accessories such as glasses and plates to finish off<br />

the homely living room look they were looking for. The stores window display was<br />

extremely original and cosy however was nothing out of the ordinary in terms of<br />

technology and interaction, however it presented their brand identity extremely well.


Interior:<br />

As I entered the Anthropologie store I was particularly drawn in by an eye<br />

catching central piece in the store, this was a large hanging feature made of<br />

large traditionally christmas coloured bells and baubles. These hanging<br />

features were present in multiple areas around the store, some situated with<br />

mannequins surrounding them and others hanging above old pieces of<br />

furniture topped with some of their merchandise. Moving to other floors within<br />

the store I noticed the retro 1970’s wooden theme was extremely continuous<br />

throughout the store as a whole, with extremely floral wallpapers contrasting<br />

with the dark pine wood flooring and furnishings in the home departments.<br />

Furthermore the lighting and colour scheme throughout the store differed<br />

within each department, for example the womenswear section had dimmed<br />

lighting and a bottle green and silver colour scheme throughout its<br />

merchandise, whereas the homeware department was a lot more vibrant with<br />

floral walls and a deep purple colour scheme in the show rooms.


Fashion trends:<br />

The fashion trends throughout the Anthropologie store were extremely quirky<br />

and original, similar to the store itself. Throughout the shop there were many<br />

collections suited to the upcoming season of winter including mannequins<br />

finished with winter accessories such as scarves and coats. Also, within the<br />

store many of the furnishings and mannequins were laid out in outfits with key<br />

items to finish the look such as outstanding fur coats and traditional wool<br />

cardigans, many of these looks were presented with similar product colours<br />

that contrasted well with one another. Finally, the layout of the stores clothing<br />

collection was extremely organised and easy to purchase which therefore<br />

presents their brand identity as a whole.


Exterior:<br />

When approaching the & Other Stories on both Covent Garden and Oxford<br />

Street I noticed that the surrounding windows did not follow a particular<br />

seasonal theme or any link to christmas at all. The surrounding exterior walls<br />

and window panels were decorated with fairy lights and hanging features for<br />

the christmas switch on however the windows themselves were particularly<br />

focussed on the merchandise itself. For example the window displays were<br />

complete with 2/3 mannequins and accessories positioned on white boxes in<br />

different heights and with formal balance, the colour scheme throughout the<br />

windows were extremely clean and basic with mostly white and neutral<br />

coloured clothes. On the other hand, few of the windows had key features of<br />

the traditional christmas colours within them, for example some green and<br />

white products where spotted, but overall the exterior of the store was<br />

extremely simplistic.


Interior:<br />

As I entered the & Other Stories store I was extremely surprised by the layout of<br />

the interior of the store, with it’s monochrome flooring and sleek furnishings. It<br />

has a clean and clinical feel with bold geometric designs such as the grey and<br />

white chequered flooring. Unlike both Ted Baker and Anthropologie this store<br />

presents their garments and merchandise in a more modern way with using<br />

white rails and shelving rather than vintage furnishings like the other stores. The<br />

lighting and general feel within the shop was extremely bright and vibrant also<br />

adding to the clinical feel of the store. Within the store there was several floors<br />

each located with fitting rooms and tills or customer service desks, however<br />

there was little interaction with technology and online shopping available in<br />

stores similar to this one. The general grouping of the merchandise in the store<br />

was in collections depending on their colour and type of product, for example<br />

jumpers and coats were hung together on the rails nearest the door, whereas the<br />

beauty and home products were in a collection of their own at the back of the<br />

store nearest the tills.


Fashion trends:<br />

Whilst I was in the & Other Stories store, I noticed that similarly to the actual<br />

inside of the store, the fashion trends within the garments were also very<br />

neutral and basic with simple colour schemes, these were tied together with<br />

one vibrant piece within the mannequins to make the outfit appear eye<br />

catching and unusual. Unlike Ted Baker their garments were not particularly<br />

on tree and did in fact suit an older target market of people aged 30-40 due<br />

to the basic and standard designs of their clothes, however these products<br />

very much suited the overall brand identity of the store.


Conclusion<br />

Overall, this competitive shop report has shown me that all three stores; Ted<br />

Baker, Anthropologie and & Other Stories, are particularly similar in terms of<br />

there target market and seasonal themes. All three are high end stores that<br />

take pride in delivering high quality products to their customers. Both Ted<br />

Baker and Anthropologie are known to present their merchandise in a more<br />

vintage and retro way that suits their quirky and old fashioned brand identity,<br />

whereas & Other stories on the other hand provides a more clinical and tidy<br />

atmosphere to the shopping experience which expresses it’s brand identity<br />

as a whole. Similarly, all three use the same merchandising techniques when<br />

formatting their products in store on furnishing such as tables and rails.

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