Learning Catalogue FINAL 17.12.17

Learning Catalogue 2018
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Welcome to your Learning Catalogue
Dear Colleagues
I’m pleased to introduce our Learning
Catalogue, where you will find all the
learning options available to Henry Boot
employees in 2018.
Many of the options available have been
formed from the recommendations made by
the One Henry Boot working groups as part
of the One Henry Boot project.
The aim is to ensure that there is a clear and transparent approach to
Personal Development, to keeps us aligned with our Purpose of
empowering and developing our people. This will enable all employees
to improve motivation and engagement, and make the Henry Boot
Group an even better place to work.
Learning has been categorised into five areas which will support
business performance and improvement and ensure that individuals get
what they need to perform to their best, improve their skills and grow in
confidence.
Our financial results and performance are dependent on our people, and
we firmly believe that the capability, skills and diversity of our people is
what makes us.
Please consider how you would like to develop your skills, knowledge
and experience and discuss this with your Manager in your Personal
Development Review.
John Sutcliffe
Chief Executive Officer
January 2018
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Contents
Welcome to your Learning Catalogue ............................................. 2
How to use this Catalogue ............................................................... 5
Personal Development Review (PDR) ............................................................ 5
How do I identify what learning is right for me? ....................................... 5
Mandatory Learning at Henry Boot ................................................. 7
Functional Learning at Henry Boot ................................................. 9
IT Online Learning ........................................................................... 10
Windows 10: New features ............................................................................ 12
Office 2016: Outlook ....................................................................................... 13
Office 2016: Word ............................................................................................ 14
Office 2016: Excel ............................................................................................. 15
Office 2016: PowerPoint ................................................................................. 16
Office 2016: Specialist Programmes ........................................................... 18
IT Virtual & In Person ...................................................................................... 19
Functional Learning ....................................................................................... 21
Finance Introduction ....................................................................................... 21
Effective Performance Development Review ............................................ 22
Job Specific Learning at Henry Boot ............................................. 24
Professional Development at Henry Boot..................................... 26
Personal Development at Henry Boot ........................................... 28
Enhancing Self Awareness ............................................................................. 29
Impactful Communication ............................................................................. 31
Meaningful Conversations ............................................................................. 33
Coaching and Mentoring ............................................................................... 37
In Development for 2018 ............................................................................ 40
Influencing & Negotiation - Course .......................................................... 40
Increasing Your Effectiveness - Course ...................................................... 40
Developing Leader - Programme ........................................................... 40
How to request learning ................................................................. 42
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About Learning at Henry Boot
At Henry Boot we believe that there are opportunities for development
everywhere. Learning is not just about attending courses, it is about how
we improve what we do, based on all that we experience.
Learning is categorised into five areas which will support business
performance and improvement to ensure that individuals get what they
need to perform to their best, improve their skills and grow in
confidence.
1
Mandatory
2
4
3
Functional
Job Specific
Professional Development
5
Personal Development
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How to use this Catalogue
This Catalogue has been designed to make it easier for everyone to
understand what learning is available and how to access it.
The courses in this Catalogue are a great place to start your learning
journey and cover a variety of topics at different levels such as; Asbestos
Awareness, Microsoft Office, Contracts, Professional Qualifications and
Self-Awareness.
Personal Development Review (PDR)
Your PDR is an ideal opportunity to discuss learning and development
needs with your manager. However, we actively encourage you to
discuss your requirements on a regular basis with your Manager and use
this Catalogue to help these conversations.
How do I identify what learning is right for me?
As we all know there are many ways of learning such as, learning from
our colleagues, being coached/mentored, reading books or articles and
watching videos.
This Catalogue focuses mainly on courses, and includes some topics
suitable for everyone and others which are designed for specific roles or
groups. Each course will specify if there are any pre-requisites.
In all cases you should agree with your Manager before you book or
attend any learning.
Can’t find what you’re looking for?
For help and advice on courses or other learning options, please contact
us at:
Email: learning@henryboot.co.uk
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Mandatory Learning
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Mandatory Learning at Henry Boot
What is it?
Henry Boot is committed to meeting its regulatory obligations and takes
the health, safety and compliance training of all our people seriously.
There is some learning that all of us need to undertake to ensure that
we all take responsibility for making Henry Boot a healthy and safe
working environment.
Who is it for?
No matter what job you do there will be some elements of Manadatory
Learning. Whether that is understanding how to deal with a specific
piece of equipment safely, meeting mandatory requirements for site
access or dealing with sensitive information in the appropriate way.
How does it work?
The type of content and level of training offered will be job role specific
and identified by the Mandatory Learning Matrix. The whole process for
Manadatory Learning is managed centrally, whether for a new employee
or for renewal of existing competence.
If you have any questions about Mandatory Learning please talk to your
Manager.
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Functional Learning
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Functional Learning at Henry Boot
What is it?
Henry Boot acknowledges that all of us require some core capabilities in
order to perform well in our roles, improve skills and grow in confidence.
Who is it for?
No matter what job you do there will be elements of Functional
Learning. Whether that is understanding how to get the best out of your
IT equipment to appreciating how budgeting works or developing
interviewing skills.
How does it work?
The content and level of training offered will be dependant on the role
and responsibilities you have in the Group.
This Catalogue covers a range of options currently focussing on
Windows, Microsoft Office, Finance Introduction and Effective
Performance Development Review.
Your PDR is an ideal opportunity to discuss learning and development
needs with your manager. However, we actively encourage you to
discuss your requirements on a regular basis with your Manager and use
this Catalogue to help these conversations.
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IT Online Learning
There are 2 options for IT learning these are:
• The Henry Boot Online learning tool
• Virtual Classroom or In Person Classroom
About IT online learning
The online learning tool is available to everybody and can be accessed
from any PC, tablet or laptop anywhere at your convenience whether at
work or at home.
Although the Catalogue covers Office 2016 in detail, equivalent courses
are also available for Office 2013.
How to access IT online learning
Go to: https://henryboot.skillport.eu
Email learning@henryboot.co.uk for logon details or assistance.
Figure 1 Log on page
Figure 2 Home page
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IT Online Learning
Here you can access a range of
videos, tutorials and courses.
Figure 3 Library menu
Finding online learning
Click on the Library link in the menu at the
top of the screen.
The Library>Henry Boot Training> Course
Library>
Here you can access each category of
courses.
Figure 4 - Library menu
Figure 5 Course list
Help & Support
If you have any difficulties you can
access support pages or live help from
Skillsoft (the platform provider) at any
time.
Figure 6 - Support menu
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Windows 10: New features
Overview
Windows 10 has a number of built-in features to provide a better enduser
experience. These features include multiple desktop views,
applications, and improvements to the Command Prompt. This course
will explore the new features and provide details on configuring them
for use. It is one of a series that covers the features and capabilities of
the new Windows 10 operating system.
What’s available:
6 online self-learning courses
Target Audience
End users who are already using, or will be using, the Microsoft
Windows 10 operating system for their devices or PCs.
Office 2016: New Features
Overview
With the release of Microsoft Office 2016, Microsoft has focused its suite
of products to meet the ever-changing needs of individuals, small and
medium-sized businesses, as well as large enterprises, particularly in
making it easier to share documents and collaborate. This course
provides an overview of new and improved features common among
the whole suite of Office 2016 products. The course also focuses on
specific enhancements and improvements to Word 2016 and Outlook
2016.
What’s available:
2 online self-learning courses
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Office 2016: Outlook
Overview
Microsoft Outlook 2016 is a primary messaging client that typically
provides the ability to compose, send, view, reply to, and forward e-mail
messages in addition to options for other collaborative activities. This
path covers the various functionalities and features of Microsoft Outlook
2016.
What’s available:
2 levels of online self-learning courses
Microsoft Office 2016: Beginning Outlook
6 courses
Microsoft Office 2016: Intermediate Outlook
6 courses
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Office 2016: Word
Overview
Word 2016 is the version of Word included in Microsoft's latest office
productivity suite, Microsoft Office 2016. This path of courses introduces
end users to Word 2016, identifying its new features and demonstrating
how to use it to create, format, and work with documents. The courses
cover everything you need to know to start using Word 2016
productively, in the workplace, at home, or for certification purposes.
What’s available:
2 levels online self-learning courses
Microsoft Office 2016: Beginning Word
6 courses
Microsoft Office 2016: Intermediate Word
6 courses
Target Audience
End users at all levels, including those who have little or no familiarity
with Microsoft Word and more experienced Word users who want to
learn about the new interface and features in Word 2016.
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Office 2016: Excel
Overview
Excel 2016 is the version included in Microsoft's latest office productivity
suite, Microsoft Office 2016. This path of courses introduces end users to
Excel 2016, identifying its new features and demonstrating how to use it
to create, format, and work with documents. The courses cover
everything you need to know to start using Excel 2016 productively, in
the workplace, at home, or for certification purposes.
What’s available:
3 levels online self-learning courses
Microsoft Office 2016: Beginning Excel
5 courses
Microsoft Office 2016: Intermediate Excel
6 courses
Microsoft Office 2016: Advanced Excel
3 courses
Target Audience
Personnel at all levels of the enterprise; end users seeking to attain
competency in Microsoft Excel 2016; end users seeking to obtain
Microsoft Office Specialist (MOS) certification at Core level in the use of
Microsoft Excel 2016.
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Office 2016: PowerPoint
Overview
Included in Microsoft's latest office productivity suite, Microsoft
PowerPoint 2016 makes it easy to create and collaborate on
presentations. This path of courses introduces end users to PowerPoint
2016, identifying its new features and demonstrating how to use it to
create and work with attractive, highly professional presentations. The
courses cover everything you need to know to start using PowerPoint
2016 productively, in the workplace, at home, and for certification
purposes.
What’s available:
3 levels online self-learning courses
Microsoft Office 2016: Beginning PowerPoint
5 courses
Microsoft Office 2016: Intermediate PowerPoint
6 courses
Microsoft Office 2016: Advanced PowerPoint
2 courses
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Microsoft Office 365
Overview
Microsoft Office 365 provides access to a range of online Office
applications for business users, including Microsoft Word, Excel,
PowerPoint, OneNote, Outlook, and others. This learning path covers the
applications available, as well as the features they contain, providing
insight on how to use them most effectively.
What’s available:
3 levels online self-learning courses
Microsoft Office 365
2 courses
Microsoft Office Online and Office 365
2 courses
Microsoft Office 365 for Advanced Business Users
4 courses
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Office 2016: Specialist Programmes
Overview
Included in Microsoft's latest office productivity suite is updated
versions of the more specialised applications. The courses cover
everything you need to know to start using more advanced applications
productively, in the workplace and at home.
What’s available:
Microsoft Office 2016: Beginning OneNote
2 courses
Microsoft Office 2016: Beginning Visio
4 courses
Microsoft Office 2016: Beginning Project
4 courses
Microsoft Office 2016: SharePoint for End Users
6 courses
Target Audience
Those who use some of the more specific and specialised Microsoft
Applications or would like to learn the basics of these applications to
develop their skills.
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IT Virtual & In Person
Overview
The Henry Boot Online learning tool covers a wide range of needs, in
addition we recognise that sometimes we need to provide different
options to satisfy individual needs and requirements.
What’s available:
Attend from Anywhere
Our ‘Attend from Anywhere’ courses allow you to access award-winning
classroom training without leaving your home or office.
It’s a classroom experience for the modern era, where the learning
professional guides you through the course, including interactive
session, the opportunity to ask questions and practice on your own
device.
Just like a classroom experience you can ask questions at any time,
speak with the facilitator and other attendees or interact using the chat
facility.
In Person Classroom
Our ‘In Person Classroom’ courses are either run in house at Henry Boot
locations or can be attended at a public course run by our provider.
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Functional Learning
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Functional Learning
Finance Introduction
Overview
In Finance Introduction, you will look at the common terms used in
Finance and how they affect the way in which financial reports are
created. Gaining an understanding of the difference between financial
and management accounts. Exploring reports and document examples
including using relevant documents and information from Henry Boot.
To really bring this to life the course includes a great opportunity to take
part in a Q&A session with a senior member of the finance team at
Henry Boot.
Who is it for?
People with direct line manager responsibility for, sites, depots and/or
projects in their daily work. Those who provide specialist knowledge as
part of a team.
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Effective Performance Development Review
Overview
The PDR is an opportunity for a dialogue between a Manager and a team
member. It is a chance to discuss perspectives on the role, the
organisation, performance, ideas to improve and personal development.
The PDR is an opportunity to stand back, review and plan for the future.
Covering the key themes to ensure a successful PDR such as;
• Planning, preparation and information gathering
• Effective communication and feedback techniques
• Evaluation of performance from individual & Managers
perspective
• Writing objectives and value-adding targets
What’s available:
We have a number of options for everyone involved in the PDR, whether
you are conducting or participating.
1. A brand-new set of tools available on the intranet including;
• A worked example of a completed PDR
• Guidance for Manager
• Guidance for participants
2. ‘Attend from Anywhere’, interactive briefing
3. ‘In-Person’ briefing
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Job Specific Learning
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Job Specific Learning at Henry Boot
What is it?
Henry Boot values the technical expertise and specialist knowledge of
our people. Most often this learning will be unique to specific roles in
the Group.
Who is it for?
There may be elements of your role which require Job Specific Learning.
Whether that is understanding how to use specialist planning software,
operating a Hire Desk, implementing complex case law or actioning
changes to employment legislation.
How does it work?
The type of learning will depend on the requirements of the role.
As this often requires specialist bespoke solutions learning needs will be
identified in partnership with each business and a plan for delivery
agreed.
Your PDR is an ideal opportunity to discuss learning and development
needs with your Manager. However, we actively encourage you to
discuss your requirements on a regular basis with your Manager and use
this Catalogue to help these conversations.
If you have any questions about Job Specific Learning please contact us.
Email: learning@henryboot.co.uk
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Professional
Development
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Professional Development at Henry Boot
What is it?
Henry Boot recognises that aquiring and maintaining professional
qualifications and certifications is fundamental to succesfully operating
as a complex and diverse business.
Most often this learning will be unique to specific roles in the Group.
Who is it for?
Many people require Professional Qualifications, whether you are a
Trainee or Apprentice at the start of your career, looking to enhance
your qualifications or maintaining evidence of your continuning
professional development.
How it works?
The type of learning will depend on the professional requirements.
As this often requires specialist consideration and investment, learning
needs will be discussed in partnership with each business.
Your PDR is an ideal opportunity to discuss learning and development
needs with your Manager. However, we actively encourage you to
discuss your requirements on a regular basis with your Manager and use
this Catalogue to help these conversations.
If you have any questions about Professional Development please
contact us.
Email: learning@henryboot.co.uk
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Personal Development
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Personal Development at Henry Boot
What is it?
Henry Boot appreciates that developing our people isn’t just about
compliance, technical or specialist learning.
Personal Development is about growing a wide range of capabilities to
empower, motivate and engage our people so that we can continue to
make this a great place to work and operate as a successful business.
Who is it for?
Whatever your role, gaining skills and developing confidence in core
topics such as; Meaningful Conversations, Coaching and Mentoring,
Personal Effectiveness or Influencing and Negotiation will help you to
perform at your best.
How does it work?
The content and level of training offered is dependant on the role and
responsibilities you have in the Group.
This Catalogue covers a range of options currently focussing on
‘In Person’ courses which have been prioritised according to business
needs.
Your PDR is an ideal opportunity to discuss learning and development
needs with your Manager. However, we actively encourage you to
discuss your requirements on a regular basis with your Manager and use
this Catalogue to help these conversations.
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Enhancing Self Awareness
Emotional Self-awareness is the ability to understand your emotions and
their effects on your performance.
• Understand emotions and feelings
• Appreciate other’s perceptions
• Develop a realistic sense of your strengths and limitations
What’s available:
3 courses
Course I –
An introduction to Self Awareness using a few simple tools &
techniques to help develop understanding of who we are, what
we are good at and how we can improve.
Course II –
An in depth look at Self Awareness using a personality profiling
tool, which allows individuals to consider how they interact with
other people both under normal circumstances and when conflict.
Course III –
An immersion into Self Awareness using complex personality
profiling to better understand yours and others motivational
drivers. Developing your skills to seek and act upon feedback.
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Enhancing Self Awareness
Course I
An introduction to understanding how we can categorise what we know
and what we don't know and increasing our conscious awareness of who
we are can help us in all aspects of our lives. You will also look at how
people learn throughout their lives and ways you can improve your Self
Awareness.
Who is it for?
People who work as part of a team.
Course II
An in-depth look at a personality profiling tool the “Strengths
Deployment Inventory (SDI)” this tool allows people to look at their own
motivational value system and consider how they interact with others
under normal circumstances and when conflict. The SDI tool gives
insight into own and other’s personalities.
Who is it for?
People with direct line manager responsibility for sites, depots and/or
projects in their daily work. Those who provide specialist knowledge as
part of a team.
Course III
An immersion into self awareness and emotional intelligence using
complex personality profiling. Exploring and building on current
understanding of motivation, managing emotions and building
relationships.
Who is it for?
People who are in a leadership position, leading a team of managers,
heading up a department or leading a region or area.
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Impactful Communication
Everything we do and how successful we are doing it relies on
communication with others. Whether we recognise it or not we are
always communicating, the better we are at communicating the more
likely we are to achieve the outcomes we want.
• Understand communication styles and their impact
• Appreciate the differences in communication preferences
• Develop practical tools to achieve your outcome
What’s available:
3 courses
Course I –
An introduction to communication models and how you can use
these to develop more effective communication.
Course II –
An in depth look into your own communication style using a
personality profile to understand and improve your impact.
Course III –
An immersion into understanding the whole approach to
communication. Planning and structing your approach and
messaging in complex environments.
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Impactful Communication
Course I
An introduction to understanding how we interact with others using
both verbal and non-verbal communication, as well as the importance of
asking really good questions and listening effectively.
Who is it for?
People who work as part of a team.
Course II
An in depth look into your own communication style including how we
interpret information to suit our preferences. Using tools to understand
how others interpret your communication and in doing so improve your
flexibility.
Who is it for?
People with direct line manager responsibility for sites, depots and/or
projects in their daily work. Those who provide specialist knowledge as
part of a team.
Course III
An immersion into your communication style including unconvering the
values and beliefs of others. Re-framing your communicaton and
designing messaging to achieve your desired outcomes. Develop
effective methods to construct simple messages for complex situations
or topics.
Who is it for?
People who are in a leadership position, leading a team of managers,
heading up a department or leading a region or area.
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Meaningful Conversations
Our working lives frequently have the need for us to have important
conversations. These conversations deserve our full attention, whether
that is planning for a PDR or giving feedback day to day, moment to
moment.
• Understand when a meaningful conversation is required
• Appreciate the impact of each conversation
• Develop tools for positive outcomes
What’s available:
3 courses
Level I –
An introduction to the key skills of meaningful conversations and
how to manage giving and receiving important feedback
effectively.
Level II –
An in depth look into complex situations that require meaningful
conversations such as; managing performance or target setting.
Developing and demonstrating more assertive behaviours.
Level III –
An immersion into dealing with challenging conversations and
difficult situations which may have significant business impact.
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Meaningful Conversations
Course I
An introduction to how to give and receive feedback effectively.
Consider how we structure our communications and the common errors
we all make when we are trying to hold an important conversation.
Look at the power of empathy to improve the outcomes of our
conversations, and to build even more effective relationships.
Who is it for?
People who work as part of a team
Course II
An in depth look into developing your skills in giving and receiving
feedback, including focussing on clear actions to take. Looking at
specific situations where a meaningful conversation would be of an
advantage these include: performance management, personal
development, setting goals and objectives.
Who is it for?
People with direct line manager responsibility for, sites, depots and/or
projects in their daily work. Those who provide specialist knowledge as
part of a team.
Course III
An immersion into strategic level conversations around change,
behaviours and performance. Managing stakeholders, including dealing
with difficult situations and important conversations.
Who is it for?
People who are in a leadership position, leading a team of managers,
heading up a department or leading a region or area.
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Leading People
When taking responsibility for managing and leading people it’s
important that you know how to get the best out of them, you and your
team.
• Understanding the difference between managing and leading
• Appreciate how to get the balance right between managing and
leading
• Developing your own leadership style
What’s available:
1 course
Level II –
An in depth look into understanding the skills of a Manager and
Leader. Developing your leadership style to get the best from
your team.
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Leading People
Course II
An in depth look into understanding the difference between the skills of
being a Manager and being a Leader. Recognising the difference
between maintaining what is already happening and developing a team
that is progressing and being even more successful. Using detailed
models that can be used as part of a toolkit.
Who is it for?
People with direct line manager responsibility for, sites, depots and/or
projects in their daily work. Those who provide specialist knowledge as
part of a team.
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Coaching and Mentoring
The ability to develop people is a highly valuable skill for any individual
to have and can be used in variety of situations.
• Understand the difference between Coaching and Mentoring
• Appreciate when to coach and when to mentor
• Develop tools for effective Coaching and Mentoring
What’s available:
1 course
Level II –
An in depth look into understanding coaching and mentoring,
developing your style and getting the best out of your team.
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Coaching and Mentoring
Course II
An in depth look into successful coaching, adopting the most
appropriate style and approach to help individuals achieve their
potential. Building relationships to allow effective coaching to take place
helping to develop knowledge, skills and behaviour.
Who is it for?
People with direct line manager responsibility for, sites, depots and/or
projects in their daily work. Those who provide specialist knowledge as
part of a team.
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In Development for
2018
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In Development for 2018
As part of our commitment to developing our people we also have a
number of courses under development for 2018.
Influencing & Negotiation
- Course
Who is it for?
People who are in a leadership position, leading a team of managers,
heading up a department or leading a region or area.
Increasing Your Effectiveness
- Course
Who is it for?
People who work as part of a team.
Developing Leader
- Programme
Who is it for?
People with direct line manager responsibility such as, sites, depots
and/or projects in their daily work. Those who provide specialist
knowledge as part of a team.
If you have any questions about courses in development or other
learning options please contact us.
Email: learning@henryboot.co.uk
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Requesting Learning Programmes
Learning
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How to request learning
Your PDR is an ideal opportunity to discuss your learning and
development needs with your Manager.
However, you don’t need to wait until then to tell us what courses you
are interested in. Early requests help us to plan and schedule our
courses based on demand.
Take look at the courses, email us with your requests, then later confirm
this in your PDR with your Manager.
Course availability and dates
You can find a full list of courses available and dates on our Intranet
pages at:
Intranet/group-services/my-learning-development
If you have any difficulties accessing the Intranet, please contact us for
an email copy of the courses available.
Email: learning@henryboot.co.uk
Learning Category
Mandatory Learning
Functional Learning
How to access learning
Centrally Managed
Available courses and dates on
the Intranet
IT Online immediately available
Job Specific Learning
Discuss with your Manager
Professional Development
Discuss with your Manager
Personal Development
Available courses and dates on
the Intranet
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