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March 2018

The March edition of Co-op News we look at how technology poses challenges to credit unions, as well as other co-ops. There are also updates from the 6th Ways Forward conference in Manchester, where shadow business secretary Rebecca Long-Bailey shared her vision for a co-operative economy, and a Q&A with Co-operative College vice principal Dr Cilla Ross ahead of the 2018 co-op education and research conference.

The March edition of Co-op News we look at how technology poses challenges to credit unions, as well as other co-ops. There are also updates from the 6th Ways Forward conference in Manchester, where shadow business secretary Rebecca Long-Bailey shared her vision for a co-operative economy, and a Q&A with Co-operative College vice principal Dr Cilla Ross ahead of the 2018 co-op education and research conference.

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Updates from the 6th Ways<br />

Forward conference ...<br />

Financial inclusion... The<br />

Fairtrade Shopper Report ...<br />

ISSN 0009-9821<br />

01<br />

9 770009 982010<br />

sed Member Pioneers ...<br />

International credit union<br />

updates .<br />

THIS ISSUE<br />

CLOCKWISE FROM FAR LEFT<br />

A new mustard co-op in Norwich as Colman’s<br />

leaves? (p10); Jo Bird talks about her<br />

co-operative experiences (p20-21); The<br />

Co-op Group’s Fairtrade Shopper Report<br />

shows Fairtrade is still relevant (p44-45);<br />

and our credit union special looks at how<br />

technology is changing the sector (p28-41)<br />

4 | MARCH <strong>2018</strong><br />

news Issue #7293 MARCH <strong>2018</strong><br />

Connecting, championing, challenging<br />

MARCH <strong>2018</strong><br />

CREDIT<br />

UNIONS<br />

Are credit unions<br />

ready to embrace<br />

new technology?<br />

Plus ... Helping<br />

£4.20<br />

www.thenews.coop<br />

COVER: This month we speak<br />

to experts and leaders from<br />

within and outside credit<br />

unions, looking at how<br />

technology is helping – and<br />

hindering – the sector<br />

Read more: p28-41<br />

20-21 MEET... JO BIRD<br />

The co-operative activist and local council<br />

candidate on her co-op experiences and<br />

the future of the movement<br />

22 CO-OPS AND SOCIAL SOLIDARITY<br />

Bob Cannell introduces the upcoming<br />

CTRLshift Summit<br />

23-27 WAYS FORWARD 6<br />

Updates from the sixth edition of the<br />

conference, which focused on<br />

co-operative solidarity<br />

28-41 CREDIT UNIONS<br />

28-29 WHAT ARE CREDIT UNIONS<br />

DOING DIGITALLY?<br />

How are credit unions using the latest<br />

tech to improve services for members<br />

30-33 Q&A WITH DIGITAL LEADERS<br />

Latest trends from industry experts<br />

34 WHO TO FOLLOW ON TWITTER<br />

Credit union experts and<br />

organisations<br />

35 CREDIT UNION REBRANDING<br />

Tailored advice on the dos and don’ts<br />

of rebranding<br />

36-37 MARKETING CASE STUDIES<br />

From Clevr Money and 6 Towns<br />

38-39 GOING DIGITAL... SLOWLY<br />

Paul Gosling’s analysis of the<br />

challenges posed by new technology<br />

40-41 PROMOTING INCLUSION<br />

Examples of how credit unions serve<br />

the under-banked<br />

43 INTERNATIONAL WOMEN’S DAY<br />

How do co-ops perform as employers<br />

of women? Co-op women share their<br />

experiences<br />

44-45 FAIRTRADE SHOPPER REPORT<br />

The Co-op Group launches its <strong>2018</strong> report<br />

with news that all its bananas, tea and<br />

coffee ingredients will be Fairtrade<br />

46 Q&A WITH CILLA ROSS<br />

The Co-operative College vice-principal<br />

looks ahead to the <strong>2018</strong> Co-operative<br />

education and research conference<br />

REGULARS<br />

5-13 UK updates<br />

14-19: Global updates<br />

21: Letters<br />

48-49: Reviews<br />

50: Diary

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