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Arkib Negara ELECTRONIC RECORDS MANAGEMENT and archive mgmt guideline_eng

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intervention in order to be made accessible to users. Electronic records that are stored<br />

offline are usually retained on removable digital storage media (e.g. magnetic tape, CD,<br />

DVD) <strong>and</strong> are generally inactive electronic records not regularly required for business<br />

purposes. Offline electronic records may be stored offsite as part of an agency’s<br />

business continuity plan. Electronic records stored offline are not immediately available<br />

for use. Public offices must take responsibility for monitoring <strong>and</strong> guarding against<br />

environmental degradation <strong>and</strong> changes in technology that may adversely affect the<br />

storage media employed.<br />

• Near-line – Near-line storage of electronic records means the records are contained on<br />

removable digital storage media, but remain relatively accessible through automated<br />

systems connected to the network. These electronic records are technically considered<br />

to be offline. The use of systems such as CD jukebox or magnetic tape silos allow them<br />

to be made available through public office networks, in relatively short periods of time<br />

<strong>and</strong> without the need for human intervention (i.e. staff are not required to physically<br />

retrieve the storage media on which the required information is retained).<br />

Generally, electronic records will begin life as online records <strong>and</strong>, as the immediate business<br />

need to refer to them diminishes over time, they will be moved to either near-line or offline<br />

storage, depending upon the technology available to the public office, the ongoing relevance<br />

<strong>and</strong> value of the records <strong>and</strong> their retention requirements.<br />

Based on relevant recordkeeping <strong>and</strong> business requirements, public offices must decide<br />

which electronic records are to be captured <strong>and</strong> maintained online <strong>and</strong> which electronic<br />

records can be retained in near-line or offline storage.<br />

Electronic records of vital significance to a public office, as well as electronic records<br />

required for long-term retention within public offices, <strong>and</strong> electronic records of archival value,<br />

should be stored online. Online storage devices, such as network storage devices <strong>and</strong><br />

mainframe storage, have the following advantages:<br />

• Electronic records stored online will, in most cases, be retained on the magnetic hard<br />

drives that form a public office’s network, where they will be readily accessible to users<br />

<strong>and</strong> can be maintained <strong>and</strong> controlled as an integral part of the public office’s<br />

recordkeeping system.<br />

• Large storage capacities allow for significant quantities of electronic records to be<br />

retained on a single storage device.<br />

• Regular integrity checks of electronic records can be more readily performed <strong>and</strong>, in<br />

some instances, it may be possible to automate these tasks.<br />

• Electronic records stored online have a greater likelihood of being identified <strong>and</strong> included<br />

within any changes made to the IT systems of public offices, such as system-wide<br />

migration processes.<br />

• Online storage devices need not be linked directly to a public office’s network. Where<br />

security concerns, business considerations or other factors warrant, public offices may<br />

opt to establish st<strong>and</strong>alone online storage systems.<br />

• Increasingly, online storage systems can support sophisticated automated techniques<br />

<strong>and</strong> redundant designs that aid electronic records control, monitoring <strong>and</strong> backup.<br />

Copyright <strong>Arkib</strong> <strong>Negara</strong> Malaysia Page 19 of 86

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