Eastbourne 2017
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Hospitality<br />
OUR<br />
HIGH STANDARDS<br />
Every hotel, guest accommodation and self catering provider<br />
featured in this Guide has agreed to meet the stringent standards laid<br />
down by the <strong>Eastbourne</strong> Hospitality Association or has been quality<br />
assessed by either Quality in Tourism for Visit England or the AA.<br />
Prices shown in advertisements<br />
Rates shown are generally within a ‘from and to’ price range<br />
and usually reflect seasonal variations.<br />
Hotels and guest accommodation<br />
Prices indicated are per person based on two people sharing<br />
a standard twin bedded room (unless otherwise stated).<br />
Self catering<br />
Prices indicated are per unit, per week (unless otherwise stated).<br />
The small print<br />
The information contained in all advertisements has been supplied<br />
by individual accommodation providers. We recommend you confirm<br />
all details, prices, facilities, services and any special requirements<br />
prior to booking to ensure they meet your requirements as changes<br />
can occur. <strong>Eastbourne</strong> Borough Council (EBC), as publishers of<br />
this Guide, cannot enter into any disputes concerning tariffs or<br />
contractual disputes. If you need to cancel your booking you must let<br />
the accommodation provider know. A booking forms an immediate<br />
contract and cancellation fees may apply. Your contract is with the<br />
accommodation provider even if you have used Visit<strong>Eastbourne</strong>.com<br />
to assist with your booking.<br />
The information on these pages has been provided by the proprietors<br />
concerned and as such <strong>Eastbourne</strong> Borough Council (EBC) cannot<br />
accept responsibility for any errors or omissions.<br />
Ratings<br />
For serviced accommodation there are two schemes to show<br />
the quality, comfort, cleanliness, services and facilities of an<br />
accommodation provider. Within both of the hotel and guest<br />
accommodation schemes, you may find ‘Star Ratings’ (1-5 stars)<br />
which have been awarded by either the AA or Quality in Tourism for<br />
Visit England (if the hotel or guest accommodation has elected to join<br />
either scheme).<br />
Or, on smaller advertisements,<br />
these symbols are displayed:<br />
These star ratings are awarded by applying the quality standards<br />
for each scheme, which are different for each of the hotel and<br />
guest accommodation schemes, and are rated from one to five<br />
stars, with the more stars indicating the higher the quality.<br />
Visit England Gold & Silver Awards<br />
Quality in Tourism for Visit England Gold<br />
& Silver awards are given in recognition<br />
of exceptional quality and the ‘best of the<br />
best’ within a star rating regardless of the<br />
range of facilities and services they offer.<br />
AA Gold Star Award<br />
Awarded to the very best of guest accommodation<br />
within the 3, 4 and 5 star ratings.<br />
HOTELS<br />
Hotels are larger properties and are managed on a<br />
formal and structured basis. They must offer evening<br />
meals and be licensed to serve alcohol. As a minimum<br />
standard all rooms must be en-suite or have a private<br />
bathroom. They will normally have a fully manned<br />
reception and offer a fuller range of food, beverage and<br />
leisure facilities. Some hotels also offer entertainment.<br />
GUEST ACCOMMODATION<br />
Guest accommodation properties are often smaller<br />
than hotels with perhaps more of a family home feel and<br />
approach with a less structured service. They will often have<br />
the owners on site. They range from one or two bedroomed<br />
bed and breakfasts or medium sized town houses to larger<br />
guest houses, which offer similar services to hotels.<br />
SELF CATERING<br />
These establishments have been either quality assessed by<br />
Quality in Tourism for Visit England or the AA, or meet the<br />
standards set out by the <strong>Eastbourne</strong> Hospitality Association.<br />
All ratings are correct at time of print (Dec 2016) but are<br />
subject to change. Please contact assessing body to confirm<br />
grading status.<br />
For more information on the national accommodation<br />
rating scheme for Quality in Tourism and the AA please<br />
see Visit<strong>Eastbourne</strong>.com/accommodation<br />
EASTBOURNE<br />
HOSPITALITY<br />
ASSOCIATION (EHA)<br />
The local representative in the <strong>Eastbourne</strong> hospitality<br />
industry, providing quality standards and representation<br />
to accommodation providers across <strong>Eastbourne</strong>.<br />
This symbol indicates membership and/or inspection<br />
from the <strong>Eastbourne</strong> Hospitality Association.<br />
<strong>Eastbourne</strong> Hospitality Association, Royal Hippodrome<br />
Theatre, 108-112 Seaside Road, <strong>Eastbourne</strong> BN21 3PF<br />
Tel: 01323 726756 (open Mon-Fri, 9.30am-1.30pm)<br />
Email: mail@eastbournehospitality.org.uk<br />
Chairman: Dave Brachtvogel<br />
A larger, text only version of<br />
this Guide is available upon<br />
request or as an e-brochure<br />
at Visit<strong>Eastbourne</strong>.com<br />
Please write to The <strong>Eastbourne</strong> Visitor Guide, at<br />
the postal address opposite or call 01323 415415.<br />
EASTBOURNE : SUNNY STAYS <strong>2017</strong> 35