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Eastbourne 2017

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Hospitality<br />

OUR<br />

HIGH STANDARDS<br />

Every hotel, guest accommodation and self catering provider<br />

featured in this Guide has agreed to meet the stringent standards laid<br />

down by the <strong>Eastbourne</strong> Hospitality Association or has been quality<br />

assessed by either Quality in Tourism for Visit England or the AA.<br />

Prices shown in advertisements<br />

Rates shown are generally within a ‘from and to’ price range<br />

and usually reflect seasonal variations.<br />

Hotels and guest accommodation<br />

Prices indicated are per person based on two people sharing<br />

a standard twin bedded room (unless otherwise stated).<br />

Self catering<br />

Prices indicated are per unit, per week (unless otherwise stated).<br />

The small print<br />

The information contained in all advertisements has been supplied<br />

by individual accommodation providers. We recommend you confirm<br />

all details, prices, facilities, services and any special requirements<br />

prior to booking to ensure they meet your requirements as changes<br />

can occur. <strong>Eastbourne</strong> Borough Council (EBC), as publishers of<br />

this Guide, cannot enter into any disputes concerning tariffs or<br />

contractual disputes. If you need to cancel your booking you must let<br />

the accommodation provider know. A booking forms an immediate<br />

contract and cancellation fees may apply. Your contract is with the<br />

accommodation provider even if you have used Visit<strong>Eastbourne</strong>.com<br />

to assist with your booking.<br />

The information on these pages has been provided by the proprietors<br />

concerned and as such <strong>Eastbourne</strong> Borough Council (EBC) cannot<br />

accept responsibility for any errors or omissions.<br />

Ratings<br />

For serviced accommodation there are two schemes to show<br />

the quality, comfort, cleanliness, services and facilities of an<br />

accommodation provider. Within both of the hotel and guest<br />

accommodation schemes, you may find ‘Star Ratings’ (1-5 stars)<br />

which have been awarded by either the AA or Quality in Tourism for<br />

Visit England (if the hotel or guest accommodation has elected to join<br />

either scheme).<br />

Or, on smaller advertisements,<br />

these symbols are displayed:<br />

These star ratings are awarded by applying the quality standards<br />

for each scheme, which are different for each of the hotel and<br />

guest accommodation schemes, and are rated from one to five<br />

stars, with the more stars indicating the higher the quality.<br />

Visit England Gold & Silver Awards<br />

Quality in Tourism for Visit England Gold<br />

& Silver awards are given in recognition<br />

of exceptional quality and the ‘best of the<br />

best’ within a star rating regardless of the<br />

range of facilities and services they offer.<br />

AA Gold Star Award<br />

Awarded to the very best of guest accommodation<br />

within the 3, 4 and 5 star ratings.<br />

HOTELS<br />

Hotels are larger properties and are managed on a<br />

formal and structured basis. They must offer evening<br />

meals and be licensed to serve alcohol. As a minimum<br />

standard all rooms must be en-suite or have a private<br />

bathroom. They will normally have a fully manned<br />

reception and offer a fuller range of food, beverage and<br />

leisure facilities. Some hotels also offer entertainment.<br />

GUEST ACCOMMODATION<br />

Guest accommodation properties are often smaller<br />

than hotels with perhaps more of a family home feel and<br />

approach with a less structured service. They will often have<br />

the owners on site. They range from one or two bedroomed<br />

bed and breakfasts or medium sized town houses to larger<br />

guest houses, which offer similar services to hotels.<br />

SELF CATERING<br />

These establishments have been either quality assessed by<br />

Quality in Tourism for Visit England or the AA, or meet the<br />

standards set out by the <strong>Eastbourne</strong> Hospitality Association.<br />

All ratings are correct at time of print (Dec 2016) but are<br />

subject to change. Please contact assessing body to confirm<br />

grading status.<br />

For more information on the national accommodation<br />

rating scheme for Quality in Tourism and the AA please<br />

see Visit<strong>Eastbourne</strong>.com/accommodation<br />

EASTBOURNE<br />

HOSPITALITY<br />

ASSOCIATION (EHA)<br />

The local representative in the <strong>Eastbourne</strong> hospitality<br />

industry, providing quality standards and representation<br />

to accommodation providers across <strong>Eastbourne</strong>.<br />

This symbol indicates membership and/or inspection<br />

from the <strong>Eastbourne</strong> Hospitality Association.<br />

<strong>Eastbourne</strong> Hospitality Association, Royal Hippodrome<br />

Theatre, 108-112 Seaside Road, <strong>Eastbourne</strong> BN21 3PF<br />

Tel: 01323 726756 (open Mon-Fri, 9.30am-1.30pm)<br />

Email: mail@eastbournehospitality.org.uk<br />

Chairman: Dave Brachtvogel<br />

A larger, text only version of<br />

this Guide is available upon<br />

request or as an e-brochure<br />

at Visit<strong>Eastbourne</strong>.com<br />

Please write to The <strong>Eastbourne</strong> Visitor Guide, at<br />

the postal address opposite or call 01323 415415.<br />

EASTBOURNE : SUNNY STAYS <strong>2017</strong> 35

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