flipbook iNPR

So, when in a retail environment, users would
no longer need to purchase a ticket from
a machine and then get the cost of it
reimbursed by a cashier inside the store?
That’s right. Customers would no longer have the
inconvenience of needing loose change to purchase a
ticket, as iNPR automatically tracks their movements.
What would happen if a car has more than
one passenger whereby one person goes into the
facility but another passenger goes off-site?
As long as one of the passengers from the vehicle
visits the facility, then that’s fi ne. Our iNPR system
follows and tracks all passengers entering and exiting
a vehicle to determine if they are a ‘genuine user’.
This would satisfy customer only parking rules and
so a parking charge notice would not need to be
issued in this instance.
What happens if you lose the video feed of
a person or a vehicle behind a larger vehicle
or object? How are they then picked up and
tracked again?
It is possible that iNPR cameras could occasionally
be unable to track users or vehicles if the cameras
are blocked. We will conduct a full site survey and it is
our aim to have multiple cameras in different locations
within the car park so this will only happen rarely.
But wouldn’t that potentially highlight
a ‘non-user’ scenario in error?
If there is any uncertainty about a parking charge
issued with iNPR technology, we have a dedicated
team who will check and review the footage on your
behalf. This can be shared and will determine whether
or not the vehicle was in breach of the published
parking conditions. As a client you can decide if
you would like to withdraw the parking charge.
What happens if a vehicle breaks down in
the car park and the driver doesn’t enter
the facility?
We would always encourage the driver of a broken
down vehicle to notify the site management of their
situation. As long as the driver goes into the store
they wouldn’t be classed as a non-customer. It is
at the discretion of the site manager to decide if a
parking charge should be issued.
What if a vehicle returns to the same car
park several times a day. I’ve heard that the
first entry and last exit are only considered
when calculating the duration of time spent
in the car park?
Unlike legacy ANPR, the new iNPR technology
records video footage. It not only tracks the
vehicle entering and exiting the car park,
but also demonstrates where it was parked
and the duration at all times in between.
The Parking Professionals