Waikato Business News April/May 2018
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
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26 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />
How to work with graphic<br />
designers and live to tell the tale<br />
Poor design in marketing and advertising<br />
comes as much from poor briefing and<br />
client decision-making as is it does shoddy<br />
design work.<br />
Graphic designers, as<br />
clever as they may be,<br />
are not psychic. Well,<br />
there might be one somewhere,<br />
but designers can’t read your<br />
mind. You need to give them<br />
some clues.<br />
Picture this. You’re on a<br />
date with your new beau (or<br />
belle) and it’s your birthday. He<br />
asks what you’d like to drink.<br />
“Surprise me,” you say, some-<br />
what cruelly. It’s fine, you’ve<br />
been out a few times, he knows<br />
you’re not a beer drinker, he<br />
can tick that off the list. He’s<br />
seen you drink wine, but that’s<br />
a bit safe for a special occasion.<br />
Better be generous on such a<br />
big day, he stresses. Mojito?<br />
Cosmopolitan?<br />
He plumps for a margarita,<br />
not knowing your embarrassing<br />
history with tequila and<br />
that your ultimate treat is a<br />
shimmering glass of birthday<br />
bubbles. Poor fella. But how<br />
was he to know?<br />
You may think that giving<br />
a designer a relatively free rein<br />
will result in a creative solution<br />
that your target audience will<br />
relish. But leaving too much to<br />
assumption and guess work can<br />
also lead you along the totally<br />
wrong path.<br />
If you’re running your business<br />
and you’re not used to this<br />
kind of process, get help. It can<br />
be one of the most exciting<br />
things you do in your business,<br />
bringing your messages to life<br />
in a way that will win you customers,<br />
followers or supporters.<br />
But, when you’re too close<br />
to the detail, you need some<br />
objectivity.<br />
In agencies, they often<br />
refer to graphic designers as<br />
‘creatives’, for very good reason.<br />
They take a brief, use that<br />
incredible creatively-wired<br />
brain and turn it in to something<br />
magical. My absolute<br />
favourite part of the process is<br />
when designers first share their<br />
ideas with you and you see<br />
how they’ve turned words on a<br />
page - facts, goals, parameters,<br />
themes - into something that<br />
you just know that your audience<br />
will relate to and love.<br />
It can be a totally uplifting<br />
moment. I’ve been known to<br />
skip around a meeting room or<br />
even wipe away a tear.<br />
Another agency term for<br />
design folk is ‘fruits’. Not<br />
just because they’re often the<br />
vibrant and colourful people,<br />
but because they’re frequently<br />
sensitive, tender souls. But<br />
that’s a good thing. It’s what<br />
gives them those amazing<br />
human insights that we mere<br />
mortals can sometimes be lacking.<br />
It’s because they have that<br />
extra inch of understanding and<br />
empathy that they can more<br />
easily transport themselves in<br />
to the hearts and minds of the<br />
person your design needs to<br />
TELLING YOUR STORY<br />
> BY VICKI JONES<br />
Vicki Jones is director of Dugmore Jones, Hamilton-based brand<br />
management consultancy. Email vicki@dugmorejones.co.nz<br />
resonate with.<br />
Let them make the most of<br />
these skills and let them challenge<br />
you. Allow yourself to be<br />
wowed. Equally, make it clear<br />
to them when the brief sits in<br />
a place that, for indisputable<br />
reasons, the solution needs to<br />
be achieved a certain way and<br />
when they have to play it safe.<br />
There’s nothing worse for a<br />
designer than getting fired up<br />
about a project that feels like<br />
a Ferrari, only to be told it is a<br />
Honda Civic. There’s nothing<br />
wrong with a Civic, so long as<br />
that’s what will appeal to your<br />
customers, and your designer<br />
should respect the difference.<br />
If they’ve been working with<br />
you a long time, it’s only natural<br />
that your designers start to<br />
think a little bit like you, or the<br />
decision-makers in your organisation.<br />
Sometimes this is a real<br />
advantage - you don’t have to<br />
go through hoops to explain<br />
everything from scratch every<br />
time. But it can also risk complacency.<br />
If a designer tries to<br />
push exciting new approaches<br />
but they are constantly pushed<br />
back, you’ll get the same old<br />
same old. And that responsibility,<br />
I’m afraid, sits with you.<br />
Keep them enthused.<br />
Sometimes I look at an<br />
advert or marketing piece and<br />
can tell where the client has had<br />
too strong a hand in the process.<br />
“Let’s just add this piece<br />
of extra info here”, or “use this<br />
photo because it reflects an<br />
important project for us even<br />
if it doesn’t really fit the original<br />
brief”. Or, the ultimate sin,<br />
something like “how about a<br />
splash of my favourite green”.<br />
Designers should debate these<br />
decisions but, let’s face it,<br />
when push comes to shove,<br />
you pay the bills. But the client<br />
isn’t always right. Sometimes<br />
you’re too close to it and need<br />
to look at life through their<br />
lens.<br />
So, to sum up, make it<br />
clear what your design needs<br />
to achieve and the parameters<br />
within which it needs to work.<br />
But allow yourself to be challenged.<br />
Creative approaches<br />
that resonate with your clients<br />
will ultimately have you cracking<br />
open the champagne, and<br />
not just on your birthday.<br />
BOOK NOW<br />
for <strong>Waikato</strong>’s newest event<br />
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WOMEN OF WAIKATO will celebrate inspirational<br />
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women in business.<br />
Six fabulous speakers!<br />
• Raglan Coconut Yoghurt co-founder<br />
Latesha Randall<br />
• Rockstar plain language writing trainer<br />
Shelly Davies<br />
• Long-time comedian Jan-Maree Franicevic<br />
• REALiving coach and mentor Tracey Hancock<br />
• Yogi, photographer & leather artisan Kay Buchanan<br />
• Techweek ‘18 <strong>Waikato</strong> coordinator Jannat Maqbool<br />
Tickets are $225 (incl GST).<br />
Discount available for multiple ticket purchases.<br />
Each ticket includes tea, coffee, orange juice, morning tea, lunch,<br />
afternoon tea and an alcoholic/non-alcoholic beverage and nibbles<br />
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Spot prizes galore!<br />
Thursday, <strong>May</strong> 17, <strong>2018</strong> at<br />
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Registration from 8.15am<br />
Seminar from 9am followed by networking<br />
event on site from 4.30-6pm<br />
Please note: there are no ticket sales on the day.<br />
To pre-purchase tickets email Candice at<br />
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or phone 021 0867 4460<br />
To keep up to date search ‘Dynamic Media’<br />
or ‘Women of <strong>Waikato</strong>’ on Facebook<br />
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