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Waikato Business News April/May 2018

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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26 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2018</strong><br />

How to work with graphic<br />

designers and live to tell the tale<br />

Poor design in marketing and advertising<br />

comes as much from poor briefing and<br />

client decision-making as is it does shoddy<br />

design work.<br />

Graphic designers, as<br />

clever as they may be,<br />

are not psychic. Well,<br />

there might be one somewhere,<br />

but designers can’t read your<br />

mind. You need to give them<br />

some clues.<br />

Picture this. You’re on a<br />

date with your new beau (or<br />

belle) and it’s your birthday. He<br />

asks what you’d like to drink.<br />

“Surprise me,” you say, some-<br />

what cruelly. It’s fine, you’ve<br />

been out a few times, he knows<br />

you’re not a beer drinker, he<br />

can tick that off the list. He’s<br />

seen you drink wine, but that’s<br />

a bit safe for a special occasion.<br />

Better be generous on such a<br />

big day, he stresses. Mojito?<br />

Cosmopolitan?<br />

He plumps for a margarita,<br />

not knowing your embarrassing<br />

history with tequila and<br />

that your ultimate treat is a<br />

shimmering glass of birthday<br />

bubbles. Poor fella. But how<br />

was he to know?<br />

You may think that giving<br />

a designer a relatively free rein<br />

will result in a creative solution<br />

that your target audience will<br />

relish. But leaving too much to<br />

assumption and guess work can<br />

also lead you along the totally<br />

wrong path.<br />

If you’re running your business<br />

and you’re not used to this<br />

kind of process, get help. It can<br />

be one of the most exciting<br />

things you do in your business,<br />

bringing your messages to life<br />

in a way that will win you customers,<br />

followers or supporters.<br />

But, when you’re too close<br />

to the detail, you need some<br />

objectivity.<br />

In agencies, they often<br />

refer to graphic designers as<br />

‘creatives’, for very good reason.<br />

They take a brief, use that<br />

incredible creatively-wired<br />

brain and turn it in to something<br />

magical. My absolute<br />

favourite part of the process is<br />

when designers first share their<br />

ideas with you and you see<br />

how they’ve turned words on a<br />

page - facts, goals, parameters,<br />

themes - into something that<br />

you just know that your audience<br />

will relate to and love.<br />

It can be a totally uplifting<br />

moment. I’ve been known to<br />

skip around a meeting room or<br />

even wipe away a tear.<br />

Another agency term for<br />

design folk is ‘fruits’. Not<br />

just because they’re often the<br />

vibrant and colourful people,<br />

but because they’re frequently<br />

sensitive, tender souls. But<br />

that’s a good thing. It’s what<br />

gives them those amazing<br />

human insights that we mere<br />

mortals can sometimes be lacking.<br />

It’s because they have that<br />

extra inch of understanding and<br />

empathy that they can more<br />

easily transport themselves in<br />

to the hearts and minds of the<br />

person your design needs to<br />

TELLING YOUR STORY<br />

> BY VICKI JONES<br />

Vicki Jones is director of Dugmore Jones, Hamilton-based brand<br />

management consultancy. Email vicki@dugmorejones.co.nz<br />

resonate with.<br />

Let them make the most of<br />

these skills and let them challenge<br />

you. Allow yourself to be<br />

wowed. Equally, make it clear<br />

to them when the brief sits in<br />

a place that, for indisputable<br />

reasons, the solution needs to<br />

be achieved a certain way and<br />

when they have to play it safe.<br />

There’s nothing worse for a<br />

designer than getting fired up<br />

about a project that feels like<br />

a Ferrari, only to be told it is a<br />

Honda Civic. There’s nothing<br />

wrong with a Civic, so long as<br />

that’s what will appeal to your<br />

customers, and your designer<br />

should respect the difference.<br />

If they’ve been working with<br />

you a long time, it’s only natural<br />

that your designers start to<br />

think a little bit like you, or the<br />

decision-makers in your organisation.<br />

Sometimes this is a real<br />

advantage - you don’t have to<br />

go through hoops to explain<br />

everything from scratch every<br />

time. But it can also risk complacency.<br />

If a designer tries to<br />

push exciting new approaches<br />

but they are constantly pushed<br />

back, you’ll get the same old<br />

same old. And that responsibility,<br />

I’m afraid, sits with you.<br />

Keep them enthused.<br />

Sometimes I look at an<br />

advert or marketing piece and<br />

can tell where the client has had<br />

too strong a hand in the process.<br />

“Let’s just add this piece<br />

of extra info here”, or “use this<br />

photo because it reflects an<br />

important project for us even<br />

if it doesn’t really fit the original<br />

brief”. Or, the ultimate sin,<br />

something like “how about a<br />

splash of my favourite green”.<br />

Designers should debate these<br />

decisions but, let’s face it,<br />

when push comes to shove,<br />

you pay the bills. But the client<br />

isn’t always right. Sometimes<br />

you’re too close to it and need<br />

to look at life through their<br />

lens.<br />

So, to sum up, make it<br />

clear what your design needs<br />

to achieve and the parameters<br />

within which it needs to work.<br />

But allow yourself to be challenged.<br />

Creative approaches<br />

that resonate with your clients<br />

will ultimately have you cracking<br />

open the champagne, and<br />

not just on your birthday.<br />

BOOK NOW<br />

for <strong>Waikato</strong>’s newest event<br />

for women in business<br />

WOMEN OF WAIKATO will celebrate inspirational<br />

<strong>Waikato</strong> women whose stories will encourage and<br />

motivate others. Opportunities to connect with other<br />

women in business.<br />

Six fabulous speakers!<br />

• Raglan Coconut Yoghurt co-founder<br />

Latesha Randall<br />

• Rockstar plain language writing trainer<br />

Shelly Davies<br />

• Long-time comedian Jan-Maree Franicevic<br />

• REALiving coach and mentor Tracey Hancock<br />

• Yogi, photographer & leather artisan Kay Buchanan<br />

• Techweek ‘18 <strong>Waikato</strong> coordinator Jannat Maqbool<br />

Tickets are $225 (incl GST).<br />

Discount available for multiple ticket purchases.<br />

Each ticket includes tea, coffee, orange juice, morning tea, lunch,<br />

afternoon tea and an alcoholic/non-alcoholic beverage and nibbles<br />

during the drinks-and-networking session at the end of the day.<br />

Spot prizes galore!<br />

Thursday, <strong>May</strong> 17, <strong>2018</strong> at<br />

Woodlands Estate, Whitikahu<br />

Registration from 8.15am<br />

Seminar from 9am followed by networking<br />

event on site from 4.30-6pm<br />

Please note: there are no ticket sales on the day.<br />

To pre-purchase tickets email Candice at<br />

Dynamic Media candice@dynamicmedia.co.nz<br />

or phone 021 0867 4460<br />

To keep up to date search ‘Dynamic Media’<br />

or ‘Women of <strong>Waikato</strong>’ on Facebook<br />

A3608T

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