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Waikato Business News August/September 2023

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of cooperation.

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AUGUST/SEPTEMBER <strong>2023</strong><br />

VOLUME 31<br />

ISSUE 8<br />

READ ONLINE AT<br />

http://www.wbn.co.nz<br />

/<strong>Waikato</strong><strong>Business</strong><strong>News</strong><br />

The <strong>Waikato</strong> region’s voice of local business<br />

PIKO GIN WINS SILVER<br />

Infusing gin and the unique flavours of Aotearoa has won<br />

<strong>Waikato</strong>’s Clark Lane Distillery a silver medal at the Asia<br />

Spirits Challenge - PAGE 6<br />

LOCAL PR GOES GLOBAL<br />

<strong>Waikato</strong>-based Brainchild director Angela March has been<br />

selected as one of only 26 women for the Global Women in<br />

Public Relations Empower programme - PAGE 13<br />

THE BUSINESS OF ART<br />

Art lovers from all over the <strong>Waikato</strong> and beyond will be flocking<br />

to the annual Raglan Arts Weekend exhibition and studio<br />

trail this Labour Weekend - PAGE 14<br />

Lucy earns<br />

her gluten<br />

free daily<br />

bread<br />

What began as a gluten free<br />

bread making experiment for<br />

health reasons has turned into a<br />

growing business for Raglan local<br />

Lucy Donaldson.<br />

CONTINUED - PAGE 3<br />

SOLD<br />

SOLD<br />

SOLD<br />

SOLD<br />

SOLD<br />

SOLD<br />

SOLD<br />

SOLD<br />

Gym<br />

$699,000<br />

Hospitality<br />

$839,000<br />

Pizza Franchise<br />

$895,000<br />

SOLD<br />

Superette<br />

$650,000<br />

Retail Franchise<br />

$749,000<br />

SOLD<br />

Rural Services<br />

$2,400,000<br />

SOLD<br />

Construction<br />

$3,500,000<br />

Skin Clinic<br />

$620,000<br />

SOLD<br />

Mechanic<br />

$295,000<br />

Manufacturing<br />

$8,000,000<br />

SOLD<br />

Professional<br />

$3,400,000<br />

Service Station<br />

$575,000<br />

SOLD<br />

Automotive<br />

$325,000<br />

Engineering<br />

$2,000,000<br />

All LINK NZ offices are licensed REAA 2008<br />

Thinking of selling?<br />

Start here with a confidential call.<br />

0800 225 999<br />

LINKBUSINESS.CO.NZ


WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

Grayson Clements associate<br />

thrives on simplifying the<br />

complex for clients<br />

Grayson Clements’ Associate Lawyer, Philip McHugh, thrives on<br />

complexity and the challenge of navigating uncertainties.<br />

What sets him apart,<br />

however, is his<br />

ability to put the<br />

individual, his client, at the<br />

center of the issue and develop<br />

bespoke legal solutions to<br />

protect them, their interests,<br />

and their families.<br />

Philip was recently<br />

promoted from lawyer to<br />

associate at Grayson Clements,<br />

a law firm based at Hamilton’s<br />

Innovation Park. The firm was<br />

established in 2008 by directors<br />

Michael Grayson and Andrew<br />

Clements with the desire to<br />

grow a firm that was “a little bit<br />

different” in its value-driven,<br />

client-centric approach. It now<br />

employs 26 legal professionals<br />

across a wide range of areas.<br />

Philip’s love of learning is<br />

clear, and it’s an approach that<br />

he carries into his interactions<br />

with clients.<br />

He has a Bachelor of Arts,<br />

majoring in philosophy and<br />

political science, another<br />

Bachelor of Arts, majoring in<br />

history and religious studies<br />

and a Bachelor of Arts with<br />

Honours in Religious Studies<br />

from Victoria University in<br />

Wellington. After forging a<br />

successful career in retail,<br />

including a stint in the<br />

complaints department for<br />

a small ship cruise line in<br />

London, Philip went back to<br />

university to study law in 2015,<br />

graduating with a Bachelor of<br />

Laws with Honours in 2018.<br />

He has been practicing as a<br />

solicitor since then, reaching<br />

associate level after only four<br />

years of his admission to the<br />

bar.<br />

He is also passionate about<br />

developments in emerging<br />

technologies, including<br />

blockchain, encryption, and<br />

AI and the developing legal<br />

framework to regulate it.<br />

At his best in complex<br />

situations, Philip is passionate<br />

about helping his clients<br />

achieve their goals with simple<br />

legal solutions.<br />

“Just because your life is<br />

complex, doesn’t mean your<br />

legal structure has to be,” he<br />

says.<br />

When I’m working<br />

with a client, I start<br />

by getting to know<br />

them, what drives<br />

them, what their<br />

internal motivators<br />

are. By knowing<br />

this, and building a<br />

great relationship,<br />

we can come to a<br />

legal solution that<br />

best suits their<br />

needs and can<br />

grow as they grow.<br />

It’s no surprise then that<br />

Philip thrives on making his<br />

clients feel comfortable with<br />

their legal structures and<br />

explaining complex legal terms<br />

in plain language. His specialty<br />

is in helping individual and<br />

corporate clients structure<br />

their relationships with<br />

deeds, agreements and other<br />

documentation, and he has<br />

a particular interest in the<br />

interplay of legal persons<br />

(companies, trusts, Limited<br />

Philip McHugh<br />

Grayson Clements – Design, Deliver, Protect<br />

Partnerships, etc) to protect,<br />

preserve and commercialise<br />

his clients’ potential.<br />

“As a lawyer, I love<br />

exploring the ‘what if’<br />

scenarios with clients, going<br />

down rabbit holes and getting<br />

to the heart of a situation and<br />

exploring the opportunities<br />

from there. It’s really satisfying<br />

when you’ve explored all the<br />

options available and come<br />

to a solution that is beneficial<br />

for the client, not just in<br />

protecting their assets, but also<br />

in knowing you have looked at<br />

Grayson Clements was established in 2008 by lawyers Michael Grayson and Andrew<br />

Clements, who both had a desire to grow a firm that focused on designing solutions,<br />

delivering results and protecting people. Their work and reputation have gained<br />

traction and their client base has grown organically to a point where they now have<br />

a team of 26 staff across a range of practice areas.<br />

every possibility and come to<br />

the best solution based on their<br />

needs.<br />

“I’m particularly interested<br />

in the technology space as it<br />

relates to the law, especially<br />

as so much of it has not been<br />

legislated and there’s no<br />

right answer. There’s a huge<br />

amount of work to be done in<br />

that space and that can only<br />

come through us, as legal<br />

professionals, learning more<br />

and doing more work in the<br />

field to establish some best<br />

practices.”<br />

At Bayleys, we believe relationships are<br />

what businesses are built on and how they<br />

succeed. We understand that to maximise<br />

the return on your property you need:<br />

Professional property management<br />

A business partner that understands<br />

your views and goals<br />

Contact the Bayleys <strong>Waikato</strong> Commercial<br />

Property Management team today.<br />

Jan Cooney<br />

Head Commercial Property Management -<br />

<strong>Waikato</strong>, Bay of Plenty and Taranaki<br />

027 408 9339<br />

jan.cooney@bayleys.co.nz<br />

David Cashmore<br />

Bayleys Commercial Manager - <strong>Waikato</strong><br />

021 943 305<br />

david.cashmore@bayleys.co.nz<br />

Gert Maritz<br />

Senior Facilities Manager - <strong>Waikato</strong><br />

027 230 2514<br />

gert.maritz@bayleys.co.nz<br />

Darren Rule<br />

Senior Facilities Manager - Bay of Plenty & Taranaki<br />

027 214 1631<br />

darren.rule@bayleys.co.nz<br />

SUCCESS REALTY LTD, BAYLEYS, LICENSED UNDER THE REA ACT 2008<br />

ALTOGETHER BETTER<br />

Residential / Commercial / Rural / Property Services


WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

3<br />

Sally Valentine, Lydia Henderson, Lucy Donaldson and Loren Hickman-Mabin<br />

Lucy earns her<br />

gluten free daily bread<br />

FROM - PAGE 1<br />

Lucy’s gluten free bread<br />

is now stocked in stores<br />

across the <strong>Waikato</strong>, Bay<br />

of Plenty and Auckland, and<br />

she’s churning out around<br />

1200 loaves a week.<br />

It was while breastfeeding<br />

her third child and watching<br />

him struggle with colic that<br />

prompted Lucy to cut gluten<br />

and dairy from her diet to give<br />

him some relief.<br />

It worked for him and Lucy<br />

also noticed that her eczema<br />

and stomach pains also eased<br />

up.<br />

“I was originally an operating<br />

theatre nurse and I<br />

used to think the eczema was<br />

due to washing my hands<br />

with surgical scrub so often.<br />

But now I think I may have<br />

had an underlying gluten<br />

intolerance.”<br />

Lucy says like many people<br />

on a gluten free journey she<br />

struggled to find bread that<br />

didn’t compromise on taste<br />

and texture in comparison to<br />

normal bread.<br />

No stranger to baking,<br />

Lucy had been making traditional<br />

sourdough for many<br />

years and decided to experiment<br />

with making gluten free<br />

sourdough.<br />

“I couldn't find any bread<br />

that I actually liked so I<br />

started on a mission of making<br />

Ed Hemming, Lucy Donaldson and Ryan Simmons<br />

my own. And then I became<br />

super obsessed with it until I<br />

got it to the point where I was<br />

like - man, this is a better than<br />

anything I can buy, I wonder<br />

if anyone else would enjoy it,”<br />

she says.<br />

Lucy had always been a<br />

fan of bakery Volare sourdough<br />

so she decided to make<br />

a cheeky call to co- owner Ed<br />

Hemming.<br />

“I wondered why the biggest<br />

bakery in the <strong>Waikato</strong><br />

wasn’t doing anything gluten<br />

free so I tracked down Ed’s<br />

number and gave him a call.”<br />

The call couldn’t have<br />

come at a better time for both<br />

parties; Volare owners Ed and<br />

Ryan Simmons were keen<br />

to do a gluten free range but<br />

didn’t have the time and they<br />

were happy to support Lucy to<br />

make a go of baking and selling<br />

gluten free bread.<br />

“They had lots of people<br />

asking about gluten free<br />

bread so they knew there was<br />

a demand. But they wanted to<br />

do it right with a purpose-built<br />

bakery to make sure that if<br />

you're calling it gluten free<br />

there's no possibilities of cross<br />

contamination. I wasn't sure<br />

at our first meeting where it<br />

would go or what would come<br />

of it, but after a long chat we<br />

decided to start a business<br />

together.”<br />

With her youngest only 18<br />

months old at the time Lucy<br />

wasn’t sure how she would<br />

manage but the decision was<br />

Sally Valentine, Lucy Donaldson and Lydia Henderson<br />

taken out of her hands a short<br />

while later when New Zealand<br />

went into its first COVID<br />

lockdown.<br />

Not wanting to take the<br />

risk in uncertain times, they<br />

decided to put the business<br />

idea on the backburner.<br />

And, like so many of us<br />

during lockdown, Lucy got her<br />

bake on and set about perfecting<br />

her sourdough.<br />

“We kept in touch. But it<br />

was all up in the air of whether<br />

we should be doing this. I was<br />

still quite driven about it, even<br />

though I didn't really know<br />

whether it would happen or<br />

not.”<br />

Two years later in April<br />

2022 after lots of baking<br />

trial and error, and several<br />

lockdowns, they opened a purpose-built<br />

bakery in Grasslands<br />

Place in Hamilton.<br />

In the first three months<br />

Lucy worked really long hours<br />

five days a week trying to keep<br />

up with the production.<br />

“I’d get up super early to<br />

head to Hamilton to bake the<br />

bread, drive back to Raglan,<br />

pick up the kids and take them<br />

into Hamilton. My husband<br />

would pick them up and then<br />

I'd slice all the bread, pack<br />

it, take it down to Volare and<br />

then go home.”<br />

Having been a theatre<br />

nurse helped with the stamina<br />

off pulling such long shifts and<br />

being on her feet all day.<br />

“Ed and Ryan were instrumental<br />

in getting someone to<br />

help. They said this isn't sustainable.<br />

Yes, you’ve got to<br />

do long hours when you first<br />

go into business, but it’s not<br />

sustainable when you’ve got a<br />

young family. To be honest we<br />

weren't expecting it to be so<br />

popular, so quickly.”<br />

Ed’s business mind and<br />

Ryan’s baking expertise coupled<br />

with the thousands of<br />

hours of Lucy’s gluten free<br />

baking experimentation was<br />

the perfect storm for a successful<br />

business.<br />

“I couldn't have done it<br />

without them and they say the<br />

same about me. It was a perfect<br />

combination of the three<br />

of us because we all have different<br />

things to offer,” Lucy<br />

says.<br />

It’s still hard graft but<br />

she now employs five staff<br />

who help her get the bread to<br />

market.<br />

As well as being stocked<br />

in every Volare store in the<br />

<strong>Waikato</strong> and Auckland, lots of<br />

health food stores now stock<br />

the gluten free range.<br />

Lucy’s bread is also sold on<br />

the Volare stand at the Hamilton<br />

and Cambridge Markets<br />

and is sold online and<br />

delivered direct to customers<br />

nationwide.<br />

The range includes a sourdough,<br />

a fruit bread, a seedy<br />

loaf and a tradition white<br />

loaf which, Lucy says, will<br />

work perfectly at a sausage<br />

sizzle and ideal for the kids’<br />

lunchboxes.<br />

Having grown so quickly,<br />

Lucy is now focusing on<br />

expanding the Auckland<br />

market.<br />

“We're just trying to perfect<br />

our systems at the moment<br />

and trying to increase our<br />

Auckland client base. Logistic<br />

for us is really hard being<br />

a fresh product. So we’re just<br />

trying to fine tune those kind<br />

of practices to make it more<br />

accessible for people.”<br />

Having grown up in Raglan,<br />

Lucy credits the entrepreneurial<br />

and spirit she experienced<br />

in the small surf town<br />

to giving her the confidence to<br />

start a business.<br />

“Raglan has changed a lot<br />

and the community size has<br />

grown, but I still think that<br />

it is full of people supporting<br />

new ideas and each other,<br />

which is probably why it continues<br />

to attract so many new<br />

people - nothing to do with<br />

the surf of course. Having that<br />

support behind me I think<br />

really gave me the confidence<br />

to put myself out there and<br />

give it a go.”


4 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

SWIFT launches $50,000 scholarship scheme<br />

South <strong>Waikato</strong> Investment Fund Trust (SWIFT) has launched a<br />

$50,000 scholarship scheme to help South <strong>Waikato</strong> residents<br />

of all ages with their tertiary education.<br />

SWIFT chief executive<br />

Amanda Hema says<br />

applicants who are not<br />

eligible for the Government’s<br />

fees free programme may<br />

receive up to $5,000 ($1,000<br />

for course related costs and<br />

$4,000 for study fees). People<br />

who are eligible for the Government’s<br />

fees free programme<br />

may receive up to $1,000 for<br />

course related costs in their<br />

first year.<br />

The scholarship programme<br />

is not only for school leavers.<br />

“SWIFT endorses ‘whole of<br />

life’ education and welcomes<br />

Hema says the<br />

scholarship scheme has<br />

been designed as part<br />

of the trust’s purpose<br />

to create educational<br />

initiatives in the South<br />

<strong>Waikato</strong> district<br />

applicants who are in employment<br />

looking to upskill and or<br />

members of the community<br />

who are looking to reintegrate<br />

into the job market by upskilling<br />

or gain employment in<br />

another industry sector,” Hema<br />

says.<br />

The scholarships are open<br />

to returning applicants as constant<br />

upskilling and development<br />

is encouraged.<br />

“The scholarships won’t be a<br />

‘one and done’. If an individual<br />

continues to study beyond their<br />

first tertiary qualification or for<br />

extended years beyond their<br />

programme, they can<br />

apply each year.<br />

“All applicants are<br />

welcome and we would<br />

especially love to hear<br />

from people who are<br />

the first in their family<br />

to undertake tertiary<br />

education because we<br />

can refer them to other<br />

organisations which<br />

can assist financially<br />

or advise on enrolment<br />

in their chosen<br />

Amanda Hema<br />

field. Qualifications that help<br />

the applicant to gain employment<br />

in South <strong>Waikato</strong> will be<br />

prioritised.”<br />

Hema says the scholarship<br />

scheme has been designed as<br />

part of the trust’s purpose to<br />

create educational initiatives<br />

in the South <strong>Waikato</strong> district<br />

and will run for five years from<br />

2024 to 2028.<br />

“Additional support beyond<br />

financial scholarships is<br />

deemed essential for all applicants<br />

and we also believe it is<br />

important to create scholarship<br />

cohorts. A pastoral care<br />

programme and support is<br />

expected to be developed with<br />

potential partners over time.”<br />

SWIFT’s preferred tertiary<br />

providers for the scholarships<br />

are Toi Ohomai Te Pukenga<br />

or University of <strong>Waikato</strong>. Te<br />

Wānanga o Aotearoa and Open<br />

Polytech are also recognised as<br />

potential providers.<br />

“This is because Toi Ohomai<br />

Te Pukenga Tokoroa Campus<br />

is easier to access for people<br />

within South <strong>Waikato</strong> District<br />

and the <strong>Waikato</strong> University<br />

provides transportation to its<br />

Hamilton Campus.”<br />

Applications for the scholarships<br />

are open until Tuesday,<br />

October 31 and can be made at<br />

swift.org.nz/scholarship.<br />

Successful applicants will<br />

be announced on Saturday,<br />

November 18 at the first public<br />

open day for Pukenga Rau, the<br />

South <strong>Waikato</strong> Trades Training<br />

Centre.<br />

Championing our stars of regenerative tourism<br />

In late <strong>September</strong> we<br />

launched an initiative to<br />

shine a light on regenerative<br />

tourism’s potential to<br />

transform <strong>Waikato</strong> communities,<br />

the environment and the<br />

visitor experience for the better.<br />

Titled ‘Tiaki in Waitomo’,<br />

the programme explores the<br />

stories of tourism operators in<br />

and around Waitomo Village<br />

to showcase the steps many<br />

of them are taking to make<br />

sure the experiences they offer<br />

actively contribute to the community<br />

and environment.<br />

While this care for people<br />

and place has been ingrained<br />

in their businesses for a long<br />

time, their efforts are part of a<br />

growing movement underway<br />

across our industry, and their<br />

stories – told through engaging<br />

personal videos and case studies<br />

– aim to inspire other tourism<br />

businesses to consider ways<br />

they can be even more of a force<br />

for good.<br />

This shift towards sustainability<br />

and a regenerative<br />

approach, where tourism businesses<br />

actively contribute to the<br />

community and environment,<br />

is more important than ever as<br />

we head into a summer period<br />

that promises to be one of our<br />

busiest for years. Kiwis will be<br />

travelling around our country<br />

for their Christmas/New Years<br />

holidays and Statistics New<br />

Zealand data shows monthly<br />

international visitor numbers<br />

are now sitting at more than<br />

80 per cent of 2019 pre-Covid<br />

numbers.<br />

I’m unashamedly biased,<br />

TELLING<br />

WAIKATO’S STORY<br />

BY NICOLA GREENWELL<br />

Chief executive, Hamilton &<br />

<strong>Waikato</strong> Tourism<br />

but I think the videos and stories<br />

created as part of the project<br />

are incredibly heartwarming.<br />

From riparian planting<br />

and the use of solar panels for<br />

energy generation to pest control<br />

and an unwavering focus<br />

on employing and selling local,<br />

there are fantastic activities<br />

happening in Waitomo that are<br />

both inspiring for manuhiri and<br />

that other tourism businesses<br />

can learn from and integrate<br />

easily into their own operations.<br />

The efforts of operators and<br />

the Waitomo community are<br />

having an impact too – locals<br />

are reporting more native<br />

birdlife and environmental<br />

monitoring is showing cleaner<br />

waterways, healthier caves and<br />

more abundant glowworms.<br />

Developed in collaboration<br />

with Waitomo District Council,<br />

the Department of Conservation,<br />

isite representatives and<br />

local tourism businesses, these<br />

operator stories provide the<br />

‘wow factor’ for the launch but<br />

our work with these partners<br />

also takes a wider holistic view.<br />

Working together, we’ve<br />

run workshops with operators<br />

regarding Tiaki, worked with<br />

individuals on initiatives within<br />

their own businesses and set the<br />

wheels in motion for Tiaki signage<br />

across the Waitomo district.<br />

Alongside our Waitomo<br />

operators we are sharing the<br />

Tiaki messages through our<br />

channels, digital platforms and<br />

onsite in their places of business<br />

to help educate manuhiri/<br />

visitors about the part they also<br />

play in caring for our people<br />

and place<br />

We’re incredibly proud of<br />

Tiaki in Waitomo and we can’t<br />

wait to see where it goes. Over<br />

the next few months we will<br />

work closely with like-minded<br />

industry bodies including Tourism<br />

New Zealand, Waitomo<br />

District Council, Department<br />

of Conservation, iwi, tourism<br />

operators, media and others to<br />

share these fantastic Tiaki in<br />

Waitomo stories far and wide.<br />

We hope to continue to grow<br />

the Tiaki in Waitomo concept<br />

Our team<br />

DESIGNER<br />

Kelly Gillespie<br />

kelly@dpmedia.co.nz<br />

DESIGNER<br />

Warren Gilberston<br />

design@dpmedia.co.nz<br />

EDITORIAL<br />

Janine Jackson<br />

editor@dpmedia.co.nz<br />

ADVERTISING<br />

MANAGER<br />

Joanne Poole<br />

Ph: (07) 838 1333<br />

Mob: (021) 507 991<br />

joanne@dpmedia.co.nz<br />

in the year ahead and, funding<br />

permitting, hopefully replicate<br />

it in other <strong>Waikato</strong> communities.<br />

In doing so, we will bring<br />

the fantastic mahi being done<br />

by our local tourism operators<br />

into the light and enable sharing<br />

of knowledge about how we<br />

as an industry can help rise the<br />

regenerative tourism tide for<br />

the benefit of our region.<br />

PUBLISHER<br />

Deidre Morris<br />

Ph: (07) 838 1333<br />

Mob: 028 437 5623<br />

deidre@dpmedia.co.nz<br />

•••<br />

STUDIO<br />

Copy/Proofs:<br />

studio@dpmedia.co.nz<br />

SUBSCRIPTIONS<br />

accounts@dpmedia.co.nz<br />

131 Victoria Street, Hamilton<br />

Ph: (07) 838 1333<br />

www.wbn.co.nz<br />

-<br />

www.dpmedia.co.nz


Company-X<br />

Innovation Award<br />

finalists announced<br />

Company-X’s Jeremy Hughes joins innovation<br />

award judges.<br />

WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> 5<br />

A<br />

trio of <strong>Waikato</strong> businesses<br />

are competing<br />

for this year’s Company-X<br />

Innovation Award.<br />

Helix Flight Manufacturing<br />

Machines Ltd, Flight<br />

Structures Ltd and Emergency<br />

Consult, all based in Hamilton,<br />

were named finalists of<br />

the <strong>Waikato</strong> Chamber of<br />

Commerce <strong>Business</strong> Awards<br />

on <strong>September</strong> 13.<br />

Company-X co-founder<br />

and director Jeremy Hughes<br />

was one of the Innovation<br />

Award judges and presented<br />

the finalists with certificates.<br />

“It is so good to see<br />

innovation thriving in the<br />

Mighty <strong>Waikato</strong>,” Hughes<br />

said.<br />

“Company-X has sponsored<br />

the innovation award since<br />

2017. It was an honour to be<br />

asked to join the panel of judges<br />

this year. Even experienced<br />

businesspeople learn<br />

something from the process<br />

of entering and the feedback<br />

process in these awards, and<br />

that goes for judges too. I loved<br />

hearing about the journey our<br />

innovators are on. I enjoyed<br />

the process tremendously.”<br />

This category recognises<br />

organisations that have<br />

enhanced their success<br />

through innovation - both in<br />

thinking and implementing of<br />

an idea.<br />

Their innovation can be in<br />

a product, service, technology,<br />

or process.<br />

<strong>Business</strong>es entering the<br />

Innovation category are<br />

required to have a minimum<br />

of two full time equivalent<br />

employees and annual net<br />

turnover more than $1 million.<br />

“Company-X Innovation<br />

Award finalists are a<br />

testament to the creativity and<br />

ingenuity of Mighty <strong>Waikato</strong><br />

companies,” said Company-X<br />

co-founder and director David<br />

Hallett. “We’re proud of their<br />

work, and excited to see what<br />

they do next.”<br />

Head judge Dr Heather<br />

Connolly of <strong>Waikato</strong><br />

University’s Management<br />

School said the panel of 29<br />

judges was impressed with the<br />

quality of the finalists.<br />

“We were also pleased to<br />

see the number of entries up<br />

on last year, with a total of 76<br />

entries this year. The calibre<br />

of entrants was excellent and<br />

From left to right, Flight Structures founding director Jon Kerr and business manager Sally Kerr,<br />

Emergency Consult chief executive Jenni Falconer, Helix Flight Manufacturing Machines global<br />

marketing manager Graham Brown and Company-X co-founder and director Jeremy Hughes.<br />

it’s always encouraging to see<br />

businesses enter for the first<br />

time,” Connolly said.<br />

“As judges we feel<br />

privileged that the entrants<br />

again have provided us with<br />

the opportunity to find out<br />

more about what makes them<br />

special. And as businesses in<br />

the region, there are some<br />

amazing things happening.”<br />

Even experienced businesspeople<br />

learn something from the process<br />

of entering and the feedback<br />

process in these awards<br />

Project manager<br />

joins Company-X<br />

Company-X has announced<br />

Basundhara Rai has joined the<br />

software specialist as a senior project<br />

manager.<br />

Hamilton-based Rai manages planning,<br />

scheduling, budgeting, execution, and<br />

delivery of projects for a number of<br />

Company-X clients.<br />

Rai came to Company-X with extensive<br />

experience as a project manager and<br />

business analyst with a diverse range of<br />

multinationals. Rai joined Company-X<br />

from Canadian multinational media<br />

conglomerate Thomson Reuters where<br />

she was a project manager responsible for<br />

legal content for the United Kingdom and<br />

European Union. Before that Rai worked<br />

for US multinational financial services firm<br />

JP Morgan Chase and Co as an associate<br />

project manager and senior business<br />

analyst.<br />

Rai is a certified scrum master, certified<br />

in the most popular agile scaling framework<br />

in the world, Scaled Agile Framework<br />

(SAFe) and is Project Management<br />

Professional trained.<br />

Rai has a postgraduate degree in<br />

Information Technology and a Master<br />

of <strong>Business</strong> Administration from Narsee<br />

Monjee Institute of Management Studies in<br />

Mumbai, India.<br />

Rai, who joined Company-X in June,<br />

said she was enjoying immersing herself<br />

in Company-X culture getting to know its<br />

clients and their projects.<br />

“It has been extraordinary,” Rai said.<br />

“It is awesome to connect and collaborate<br />

with such bright minds, each with different<br />

specialties.”<br />

Company-X professional services<br />

manager Michael Hamid said: “We are<br />

Basundhara Rai<br />

delighted to welcome Basundhara to the<br />

Company-X team. She has come up to<br />

speed on several projects very quickly<br />

and our clients are already benefiting<br />

from her project management skills and<br />

experience.”<br />

In a short period, I have<br />

experienced the array<br />

of software services<br />

Company-X provides.<br />

I have already learned<br />

so much and am really<br />

looking forward to<br />

expanding my knowledge<br />

horizon.<br />

Acquisition led<br />

to Innovation<br />

Award<br />

Software specialist Company-X’s<br />

acquisition of Pepper Creative<br />

in 2019 led to the development<br />

of the innovation award winning<br />

software Voxcoda.<br />

The inspiration for<br />

Voxcoda came from<br />

Pepper Creative founder<br />

Lance Bauerfeind, who joined<br />

Company-X as product owner<br />

of the software after the acquisition.<br />

Voxcoda uses artificial<br />

intelligence to generate<br />

natural-sounding audio files<br />

from text. This makes it a<br />

cost-effective and efficient<br />

way for businesses to create<br />

voice-overs for their products,<br />

services, and marketing<br />

materials.<br />

In October 2020,<br />

Company-X won the<br />

Homegrown Innovators<br />

Independent Software Vendor<br />

category for Voxcoda in IDG’s<br />

Reseller <strong>News</strong> Innovation<br />

Awards. The judges praised<br />

Voxcoda for its ability to<br />

automate a labour-intensive<br />

manual process and introduce<br />

automated<br />

workflow<br />

technology to transform the<br />

process for users.<br />

“Voxcoda is one of the jewels<br />

in the crown of our acquisition<br />

of Pepper Creative,” said<br />

David Hallett, co-founder, and<br />

director of Company-X. “It’s a<br />

product that revolutionises the<br />

way that companies create and<br />

manage voice-overs.”<br />

Voxcoda was also<br />

instrumental in Company-X<br />

becoming an Amazon Web<br />

Services (AWS) Partner. AWS<br />

Partners are companies that<br />

have demonstrated expertise<br />

in using AWS services to<br />

help customers achieve their<br />

business goals. Company-X was<br />

awarded AWS Partner status<br />

following an AWS foundational<br />

review of Voxcoda.<br />

“We are excited to become<br />

an AWS Partner,” said Jeremy<br />

Hughes, co-founder, and<br />

director of Company-X. “This<br />

partnership will allow us to<br />

provide our customers with the<br />

best possible cloud solutions<br />

and help them to achieve their<br />

business goals.”<br />

The acquisition of Pepper<br />

Creative was a strategic move<br />

by Company-X to expand its<br />

capabilities in extended reality.<br />

Lance Bauerfeind<br />

As a result of the acquisition,<br />

Company-X was able to build<br />

a state-of-the-art virtual reality<br />

(VR) training programme for<br />

First Gas. The VR training<br />

programme uses a true-to-life<br />

VR model of the Te Kowhai<br />

Main Line Valve in the <strong>Waikato</strong><br />

to train First Gas employees on<br />

how to safely operate the plant.<br />

Company-X also built<br />

a VR welding fume risk<br />

identification and control<br />

implementation experience for<br />

WorkSafe. The VR experience<br />

allows WorkSafe employees to<br />

learn about the risks of welding<br />

fumes and how to control<br />

them.<br />

“The acquisition of Pepper<br />

Creative has been a major<br />

success for Company-X,” said<br />

Hughes. “We have been able<br />

to develop innovative new<br />

products and services, such as<br />

Voxcoda and the VR training<br />

programmes for First Gas and<br />

WorkSafe. We are excited to<br />

continue to innovate and grow<br />

our business in the years to<br />

come.”


6<br />

Piko gin wins<br />

silver with the<br />

flavours of<br />

Aotearoa<br />

Infusing gin and the unique flavours<br />

of Aotearoa has won <strong>Waikato</strong>’s Clark<br />

Lane Distillery a silver medal at the<br />

Asia Spirits Challenge.<br />

Co-founders Andrew<br />

Thomson, Andre<br />

Vandenberg, Duncan<br />

Otto and Mark Flyger knew<br />

they had stumbled onto something<br />

special when they tasted<br />

their first batch of pikopiko-infused<br />

gin.<br />

"Winning this medal validates<br />

the exceptional quality<br />

we consistently aim to offer,"<br />

Otto says.<br />

Like many good business<br />

plans of late, the idea was conceived<br />

during the Covid-19<br />

lockdown by a group of blokes<br />

Piko co-founders Andrew Thomson, Andre<br />

Vandenberg, Duncan Otto and Mark Flyger<br />

over a friendly beer discussing<br />

how they might experiment<br />

with Duncan’s small distillery<br />

sitting in the shed at his Clark<br />

We’ve discovered one<br />

of the nice ways to<br />

drink it is with a slice<br />

of cucumber, some<br />

cracked pepper and<br />

just a little tonic<br />

Lane home in Te Pahu.<br />

“We had experimented<br />

with adding different flavours<br />

to alcohol but this was a different<br />

experience (making<br />

alcohol from scratch). We did<br />

a bit of research and with the<br />

first initial taste we knew we<br />

had something pretty good,<br />

we just needed to do a bit of<br />

refining,” Duncan says.<br />

There are several<br />

things that set Piko<br />

apart from other<br />

gins, he says, including<br />

the all-important<br />

distinctive, sweet<br />

asparagus-like flavour<br />

from the pikopiko<br />

combined with the<br />

alcohol which is distilled<br />

in fresh spring<br />

water sourced from a<br />

friend’s property at the foothills<br />

of Pirongia.<br />

“During the journey, we<br />

found that, because we make<br />

our own base alcohol where<br />

97% of gin distilleries don’t,<br />

we get a very clean alcohol.<br />

It's not bitter, it's a very nice<br />

flavour.”<br />

Harvested annually, the<br />

pikopiko fronds were originally<br />

sourced locally but the<br />

team have since planted hundreds<br />

of asplenium bulbiferum,<br />

commonly known as<br />

hen and chicken fern, on a<br />

friend’s farm in Taranaki to<br />

provide a consistency in quality<br />

and flavour.<br />

Their gin journey has also<br />

seen a move from Duncan’s<br />

home still to larger distillery<br />

equipment based at his pub<br />

Biddy Mulligans on Hood<br />

Street in December last year.<br />

They’ve also taken on sales<br />

and marketing manager Stuart<br />

Atiken to help boost the profile<br />

of Piko – starting locally<br />

before moving to the international<br />

markets of China, Japan<br />

and the UK.<br />

Aitken says Piko is a highend<br />

gin and this is reflected in<br />

the price – retailing at $95 for<br />

a 700ml bottle.<br />

“We've been targeting premier<br />

liquor outlets, such as<br />

Hamilton Beer and Wine, the<br />

Keg Liquor Merchant, Cambridge<br />

Fine Wine and the<br />

Mount Wine Barrel. We've got<br />

it in places like Ernest and Palate<br />

and others have expressed<br />

an interest.”<br />

They are currently bottling<br />

around 500 Piko gins a month<br />

and keen to go bigger when<br />

the time is right.<br />

“Our long-term plan is to<br />

open up a commercial distillery<br />

somewhere so it’s not<br />

upstairs (in Biddy’s) and<br />

introduce a few new products<br />

over time,” Duncan says.<br />

In the meantime, being<br />

based at Biddy’s means they<br />

can hold Piko tastings upstairs<br />

at the pub.<br />

“We’ve discovered one of<br />

the nice ways to drink it is<br />

with a slice of cucumber, some<br />

cracked pepper and just a little<br />

tonic,” Aitken says.<br />

Dubbed as the world’s<br />

most important gin competition,<br />

the team have also<br />

entered Piko into the London<br />

Gin of the Year Awards and,<br />

with a silver at the Asia Spirits<br />

Challenge, they are hopeful<br />

for some positive results in<br />

November.<br />

•••<br />

Book a Piko gin tasting at<br />

sales@clarklanedistillery.<br />

co.nz or 027 560 4621<br />

Option 1 - $30 pp for 1 hour<br />

tasting. Three different mixes<br />

of Piko gin to taste.<br />

Option 2 - $60 pp for 2 hours.<br />

Three different mixes of Piko<br />

gin with tapas and a cocktail.<br />

Procuta Associates<br />

Urban + Architecture<br />

07 839 6521<br />

www.pauaarchitects.co.nz<br />

“<br />

Architecture takes you to a place you are<br />

unlikely to arrive at on your own. It is the<br />

ultimate opportunity to make your home or<br />

work environment personal and purposeful.


WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> 7<br />

1.<br />

2.<br />

3.<br />

4.<br />

Chamber<br />

announces<br />

business<br />

awards<br />

finalists<br />

5.<br />

6.<br />

The finalists in this year’s<br />

<strong>Waikato</strong> Chamber of Commerce<br />

<strong>Business</strong> Awards, supported by<br />

Foster Construction Group, were<br />

announced recently at an event at<br />

<strong>Waikato</strong> University’s The Pā, with 21<br />

businesses named in the line-up.<br />

Head judge Dr Heather<br />

Connolly of <strong>Waikato</strong><br />

University’s Management<br />

School said the panel of<br />

29 judges was impressed with<br />

the quality of the finalists.<br />

“We were also pleased to<br />

see the number of entries up<br />

on last year, with a total of 76<br />

entries this year. The calibre of<br />

entrants was excellent and it’s<br />

always encouraging to see businesses<br />

enter for the first time,”<br />

Connolly says.<br />

“As judges we feel privileged<br />

that the entrants again<br />

have provided us with the<br />

opportunity to find out more<br />

about what makes them special.<br />

And as businesses in the<br />

region, there are some amazing<br />

things happening. Of note<br />

this year was a strong international<br />

trade element among the<br />

entries.”<br />

Tickets for the gala dinner,<br />

to be held at Claudelands<br />

Event Centre on November 17,<br />

are available for purchase at<br />

www.waikatochamber.co.nz/<br />

business-awards-<strong>2023</strong>/<br />

<strong>Waikato</strong> Chamber of<br />

Commerce <strong>Business</strong><br />

Awards finalists<br />

7.<br />

8.<br />

BUSINESS GROWTH AWARD<br />

Treadlite NZ<br />

MS Civil Construction Limited<br />

Pure Lighting<br />

13.<br />

COMMUNITY<br />

CONTRIBUTION<br />

Dive Zone Whitianga<br />

South <strong>Waikato</strong> Investment<br />

Fund Trust (SWIFT)<br />

Ninja Valley<br />

9.<br />

10.<br />

FOR PURPOSE AWARD<br />

Hospice <strong>Waikato</strong><br />

Central Kids Early Education<br />

South <strong>Waikato</strong> Investment<br />

Fund Trust (SWIFT)<br />

14.<br />

1. Abdullah Hussaini, Claire van der Most | 2. Chontelle Burkitt,<br />

Jenni Falconer| 3. Tania Cooper, Tanekaha Murphy| 4. Megan<br />

Weir, Ben Weir | 5. Chris Gardner, Jason Dawson, Vicki Jones<br />

6. Jason Cowan, Mark Morgan, Jeremy Hughes | 7. Jo Goodwin,<br />

Megan Campbell, Sean Williams | 8. Richard Ferdinands, Leonard<br />

Gardner | 9. Tania Witheford, Heather Connolly, Ellie Wilkinson<br />

10. Pat Mellsop, Jane Hill, Kylie Harcourt | 11. Tania O’Sullivan,<br />

Frances McInnes, Jason Trower | 12. Amardeep Khasariya, Tash<br />

Davies, Mark Wylie, Craig Tamblyn | 13. Scott Ratuki, Adam<br />

Findlay, Ross Pacey, Ben Royfee| 14. Shaun van Praagh, Whetū<br />

Taukamo, Heather Connolly, Jess Vanxay<br />

INNOVATION AWARD<br />

Helix Flight Manufacturing<br />

Machines Ltd<br />

Flight Structures Ltd<br />

Emergency Consult -<br />

Rethinking Healthcare<br />

Delivery<br />

INTERNATIONAL<br />

TRADE AWARD<br />

Helix Flight Manufacturing<br />

Machines Ltd<br />

Manta5 Hydrofoil Bikes<br />

Invivo Wines<br />

MARKETING AWARD<br />

Treadlite NZ<br />

Hamilton Airport<br />

Pure Lighting<br />

11.<br />

MICRO BUSINESS<br />

Neuflow Projects<br />

Wyreframe<br />

CFO 4 U<br />

PEOPLE & CULTURE AWARD<br />

MS Civil Construction Limited<br />

Ninja Valley<br />

Wyreframe<br />

SERVICE EXCELLENCE<br />

AWARD<br />

My Mortgage<br />

Normans Transport<br />

Safety Genius<br />

SUSTAINABILITY AWARD<br />

Dive Zone Whitianga<br />

NZ National Fieldays<br />

Society Inc<br />

EMERGING LEADER<br />

OF THE YEAR<br />

Carl Saywell<br />

Adam Norman<br />

Jenni Falconer<br />

12.<br />

The <strong>Waikato</strong> <strong>Business</strong> Awards<br />

are supported by Foster Construction<br />

Group, while the category<br />

sponsors are Chow:Hill<br />

Architects, Company-X, Deloitte,<br />

Hamilton Airport, Mitre 10,<br />

Montana Food & Events, Sky-<br />

Point Technologies, Sleepyhead,<br />

Tompkins Wake, Trust <strong>Waikato</strong>,<br />

the University of <strong>Waikato</strong> and<br />

Wintec Te Pūkenga.<br />

The judging process is<br />

sponsored by 2degrees, while<br />

other support sponsors include<br />

ACLX, Air New Zealand, Barker<br />

Photography, Claudelands,<br />

Emblems, Fairview, INDx<br />

Media, Virtual Print, and<br />

<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong>.


8<br />

Fund launch marks<br />

20 years of <strong>Waikato</strong><br />

Engineering Careers<br />

Association<br />

1. 2.<br />

More than 100 engineering leaders, educators and<br />

supporters gathered to celebrate the 20th anniversary of<br />

<strong>Waikato</strong> Engineering Careers Association at the University of<br />

<strong>Waikato</strong>’s impressive new The Pā recently.<br />

3.<br />

4.<br />

The occasion was marked with the launch<br />

of a new <strong>Waikato</strong> Engineering Education<br />

Fund, focusing on innovation, diversity<br />

and equity in the sector.<br />

Hanga-Aro-Rau, the Workforce Development<br />

Council for Manufacturing Engineering and<br />

Logistics, is applauding the launch, with the sector’s<br />

skills shortage set to grow by 38 per cent to<br />

40,000 workers by 2028 if immediate action is<br />

not taken.<br />

The council’s chief executive Phil Alexander-Crawford,<br />

who attended WECA celebrations,<br />

says WECA’s fund spearheads a direct regional<br />

response to the shortage, supporting innovation<br />

and underrepresented groups in our community.<br />

“This approach is hugely encouraging for our<br />

sector as Aotearoa faces critical skills shortage.<br />

Women are a major source of untapped talent<br />

and are a big part of the solution and we are also<br />

fortunate to have a growing Māori and Pacific<br />

WECA Life Member nominee Roger Evans and<br />

General Manager Mary Jensen cut the cake.<br />

Event organisers Destiny Iraia and<br />

Monique Aitchison of FutureForce®<br />

Careers Hub with Sally Birch, Mary<br />

Jensen and Maddie Walker of WECA.<br />

community. These people are increasingly essential<br />

for creating an innovative and skilled workforce,”<br />

Alexander-Crawford says.<br />

WECA general manager Mary Jensen says<br />

marking the 20-year milestone was a way to celebrate<br />

the strong foundations of the region’s engineering<br />

sector.<br />

The association was founded in 2003 to combat<br />

disconnection between the tertiary education<br />

system and employers, who were struggling to<br />

work together to build a workforce.<br />

“Before WECA was established, engineering<br />

and manufacturing was somewhat a hidden<br />

industry. WECA has been able to bring our sector<br />

to life for young people. It’s paid off, with those<br />

who have been involved for 20 years still around<br />

today – testament to the fact that training and<br />

growing your own workforce from the ground up<br />

grows strong businesses,” Jensen says.<br />

WECA was the brainchild of Roger Evans of<br />

Stafford Engineering, a long-time proponent<br />

of skills development in the region’s business.<br />

Evans was nominated for a WECA Life Membership<br />

at the celebration.<br />

“Roger, and those like him have been a strong<br />

employer voice and generous crusader for better<br />

skills and training in our region.”<br />

Jensen says in two decades the WECA team<br />

has attended more than 60 Careers Expos, spoken<br />

to 1000s of young people, built websites,<br />

facilitated work placements, and lobbied on<br />

behalf of the sector.<br />

“We’ve advocated for members, including<br />

seven years on the <strong>Waikato</strong> Labour Market<br />

Forum and, more recently, supporting Pam Roa<br />

of Longveld in her role with the Regional Skills<br />

Leadership Group. Our members have also profiled<br />

more than 100 young engineers across a<br />

broad spectrum of roles in the regional careers<br />

resource, FutureForce Careers Hub.”<br />

Jensen also represents the region – and<br />

WECA - on the Industry Stakeholder Group for<br />

Hanga-Aro-Rau, the workforce development<br />

council.<br />

The <strong>Waikato</strong> Engineering Education Fund<br />

will be managed by Momentum <strong>Waikato</strong> Community<br />

Foundation and is primarily for scholarships<br />

for trainees, apprentices, and professionals<br />

in the <strong>Waikato</strong> engineering sector, with<br />

a focus on innovation, equity and diversity.<br />

To donate: www.momentumwaikato.nz/donate.<br />

WECA’s 20th Anniversary Celebration<br />

was supported by Vulcan, Beca, University of<br />

<strong>Waikato</strong>, Wintec – Te Pūkenga, Hanga-Aro-Rau<br />

and FutureForce Careers Hub.<br />

5.<br />

7.<br />

9.<br />

11.<br />

6.<br />

8.<br />

10.<br />

12.<br />

1. WECA originals Lou Ewington, Steve Andrew, Bruce Howatt and Roger Evans, Stafford Engineering.<br />

2. A great crowd celebrating WECA’s 20th anniversary at the University of <strong>Waikato</strong> Pā. | 3. The crew from<br />

Vulcan, Jason Merrie, John Teuru, Geoff Maisey, Dean McGovern and Rod Hagan with WECA Chair Mike<br />

Welten. | 4. University of <strong>Waikato</strong> Professor Janis Swan, Wintec – Te Pūkenga’s Trudy Harris and Smart<br />

<strong>Waikato</strong>’s Kris Anderson. | 5. WECA Board Member Mike Duke, of University of <strong>Waikato</strong>, and John Gallagher<br />

of Gallagher Group. | 6. Pam Roa of Longveld and Janice Lapwood of Momentum <strong>Waikato</strong>. | 7. Owen Embling<br />

of Convex, Shelley Wilson of Wintec - Te Pūkenga and Longo Takataka of Longveld. | 8. David Hallett of<br />

Company-X, Rosie Spragg of Te Waka, Les Roa of Longveld and Keith Gallagher of Gallagher Group.<br />

9. University of <strong>Waikato</strong> Senior Deputy Vice Chancellor Alister Jones telling the story of The Pā. |10. Graeme<br />

King of Mainline and Dean McGovern of Vulcan. | 11. The JP Marshall crew Alex Mowles, Marcus Heayns,<br />

Adrian Marshall and Blair Ussher. | 12. WECA Manager Sally Birch, University of <strong>Waikato</strong> Senior Deputy Vice<br />

Chancellor Alister Jones and WECA original Lou Ewington. | 13. Beca’s Vinal Kumar, Iona Young and Richard<br />

Douch with University of <strong>Waikato</strong>’s Jess Vanxay. | 14. Dave Stuart of Stafford Engineering, Mike Welten WECA<br />

Chair, Peter Wilkinson of Wilkinson Transport Engineers and Roger Evans. | 15. Raffle winner David Hallett of<br />

Company-X and Monique Aitchison of FutureForce® Careers Hub. | 16. Hanga-Aro-Rau Chief Executive Phil<br />

Alexander-Crawford, WECA General Manager Mary Jensen and Hanga-Aro-Rau’s Hagen Tautari.<br />

13.<br />

15.<br />

14.<br />

16.


Get connected to Electric<br />

Vehicles – the smart way.<br />

ews<br />

If you’re out and about on any<br />

New Zealand road these days, and<br />

you’ll likely see Electric Vehicles<br />

(EVs). They’re becoming quite<br />

commonplace on our roads,<br />

and there’s a good chance that<br />

we may have helped a few of<br />

those get up and running!<br />

That’s because as the world shifts to using<br />

more sustainable energy sources, we’re<br />

using our energy experience and practical<br />

insights to help businesses make the move<br />

to EVs – for good. Using our experience<br />

and smart infrastructure ideas, we help put<br />

businesses on the road to sustainability<br />

faster, smarter and at just the right price.<br />

Because of this We.EV has seized the<br />

opportunity to lead the way in supporting<br />

businesses to transition their fleets to EVs<br />

by investigating, designing, installing and<br />

provide an end-to-end solution to meet the<br />

customers’ needs to minimise costs now<br />

and into the future. Community owned,<br />

our vision is simple; to help businesses<br />

shape a better, more renewable future<br />

We guide and support businesses who<br />

want to make the shift to EVs with specific<br />

plans and infrastructure that’s flexible, costeffective,<br />

and can expand as your EV fleet<br />

does. From accurate advice to on-the-ground<br />

planning, every customer we work with has<br />

unique needs and goals. So whether your<br />

fleet of EVs is large or small, or you’re even<br />

just at the early stages of thinking about<br />

it – it pays to talk to the local experts first.<br />

How to get started on<br />

your EV transformation<br />

So, you can make the change once, and<br />

do it properly, there are a number of things<br />

you’ll need to look at, says Craig Marshall,<br />

Head of We.EV. He explains it should start<br />

with good advice before you start laying<br />

cables. “There are a lot of people out there<br />

who are keen to help with suggestions<br />

and hardware. But it all starts with solid<br />

advice that simply comes from handson<br />

experience. We’ve been working with<br />

energy for decades. And we’ve seen cases<br />

where clients were told to invest hundreds<br />

of thousands of dollars, when in fact they<br />

needed nothing of the sort for their usage.”<br />

So, if you’re ready to make the smarter<br />

EV infrastructure choice and you’re ready<br />

to take your sustainability goals up a<br />

gear – get in touch with the EV experts.<br />

0800 800 935 | we-ev.co.nz<br />

Driving<br />

brighter<br />

business<br />

futures.<br />

From advice and planning<br />

to design and build, We.EV<br />

helps businesses become<br />

future-ready with their<br />

Electric Vehicle charging<br />

infrastructure. So whether<br />

your fleet of EVs is large or<br />

small, or you’re even just<br />

thinking about it – it pays to<br />

talk to the local experts first.<br />

we-ev.co.nz


10 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

CONVERSATIONS WITH MIKE NEALE OF<br />

NAI HARCOURTS HAMILTON<br />

Mike Neale, Managing Director, NAI Harcourts Hamilton<br />

New Tenant Interest?<br />

- Role of your<br />

Commercial Agent<br />

This is a leasing market where we are<br />

starting to see some warning signs<br />

– with increasing vacancy rates,<br />

Landlords are often keener to get a Tenant<br />

signed up and less reputable Tenants see<br />

this as an opportunity. For Landlords, not<br />

every not every Tenant is a good tenant<br />

and sometimes it can be best to steer clear.<br />

What are some of the warning signs?<br />

• Asking to draw up a lease offer without<br />

having seen the property<br />

• A long term lease offer at the asking<br />

rental, along with a significant rent<br />

free period<br />

• Asking for a significent cash contribution<br />

to fitout<br />

• Asking to reduce the deposit to one<br />

months rental<br />

• Asking to defer payment of the<br />

deposit<br />

• They don’t have a solicitor<br />

The downside to signing a commercial<br />

lease with a poor or undesirable<br />

tenant, has various downsides<br />

and risks for a landlord.<br />

These include:<br />

a) Non-payment of rent: Disreputable<br />

tenants may have a history of<br />

not paying their rent on time, or at<br />

all. This can result in a loss of rental<br />

income and financial/emotional<br />

strain on the property owner.<br />

b) Property damage: Problem tenants<br />

may not take good care of the<br />

property, leading to damage that<br />

can be costly to repair. They might<br />

also make unauthorized alterations<br />

to the space, which could further<br />

devalue the property.<br />

c) Legal issues: Disreputable tenants<br />

may engage in illegal activities<br />

on the premises, such<br />

as drug manufacturing<br />

or distribution, which<br />

can lead to legal troubles<br />

for the property<br />

owner. If such a<br />

tenant engages in illegal<br />

activities or causes<br />

harm to others on the<br />

property, the property<br />

owner could potentially be held<br />

liable for damages or injuries.<br />

d) Eviction difficulties: If a tenant with<br />

a bad reputation refuses to vacate<br />

the premises when the lease is terminated,<br />

it can be challenging and<br />

costly to evict them through the<br />

legal process. This can result in a<br />

prolonged vacancy period and lost<br />

rental income.<br />

e) Insurance invalidation: Unauthorized<br />

uses and alterations may invalidate<br />

your insurance policy.<br />

f) Increased management workload:<br />

Dealing with a problem tenant can<br />

be time-consuming and stressful.<br />

You may need to invest more time<br />

and resources in property management<br />

and legal proceedings.<br />

To mitigate these risks, it’s essential<br />

for landlords to conduct thorough tenant<br />

screening, including background checks<br />

and references, before entering into a lease<br />

agreement. Some of this should be undertaken<br />

initially by the Agent and some by<br />

the Landlord or their legal advisor.<br />

Additionally, having a well-drafted<br />

lease agreement that clearly outlines<br />

expectations and consequences for lease<br />

violations can help protect the landlord’s<br />

interests. Seeking legal advice or consulting<br />

with property management professionals<br />

can also provide valuable guidance in<br />

dealing with disreputable tenants and minimizing<br />

potential downsides.<br />

What should I expect from my real<br />

estate professional?<br />

While it can be a fine line between what<br />

information you can ask for and what is<br />

commercially sensitive or an over reach,<br />

the following are some items you might<br />

consider asking:<br />

• Do they own any assets, such as a<br />

house?<br />

• Can their accountant provide a<br />

statement of position?<br />

• Can they provide a rental bond or<br />

even a bank guarantee?<br />

• Could the rental be maintained 3<br />

months in advance at all times?<br />

• Does anybody in their office know<br />

of this potential tenant ? have they<br />

asked around?<br />

• Can we find out who their previous<br />

Landlord was and talk to them, or<br />

even the Landlord for where they are<br />

currently living?<br />

• Should a credit check be completed?<br />

• If they are on an overseas passport,<br />

do they have appropriate visa’s and<br />

how long do those visa’s last?<br />

I believe that a competent commercial<br />

agent should give you<br />

good advice and be able to act<br />

as a sounding board for suggestions,<br />

as how to mitigate<br />

any potential issues. As a<br />

team, we constantly strive<br />

to provide advice and solutions<br />

that mitigate risk for<br />

our clients.<br />

We had a recent case where a<br />

potential tenant enquired. Fortunately,<br />

within our office we try to keep an eye on<br />

the Public Notices in the <strong>Waikato</strong> Times<br />

and application notices for liquidation etc<br />

– in this instance, one had shown up several<br />

months priors, for the same director.<br />

A copy of the notice was provided to<br />

the potential Landlord and a face-to-face<br />

meeting set up between the two of them,<br />

which the agent also attended. The Landlord<br />

is an experienced commercial owner,<br />

so the landlord works were limited and a 3<br />

month deposit was agreed and paid before<br />

the keys were handed over. Thus, the landlord<br />

was fully informed of the risks before<br />

a decision was made and hopefully mitigating<br />

as much as possible, any risk.<br />

Under Real Estate Agents Act 2008<br />

we advise all parties that they need to<br />

seek their own legal and other professional<br />

advice before signing anything<br />

NAI Harcourts Hamilton<br />

Monarch Commercial Ltd MREINZ Licensed<br />

Agent REAA 2008<br />

Cnr Victoria & London Streets, HAMILTON<br />

07 850 5252 | hamilton@naiharcourts.co.nz<br />

www.naiharcourts.co.nz<br />

Tech Talk: User<br />

Experience and User<br />

Interface design is<br />

about more than<br />

look and feel<br />

There is a misconception that user<br />

experience (UX) and user interface<br />

(UI) design exist to make a system<br />

look and feel good.<br />

This is just scratching the<br />

surface.<br />

The role of a UX<br />

specialist is to ensure that a<br />

product goes to market with<br />

the greatest chance of success.<br />

This is made possible by working<br />

to understand the needs<br />

of a system’s users, and creating<br />

a user-friendly product<br />

that helps real people get their<br />

tasks done.<br />

When you’re going to market<br />

with a product, you need<br />

to have strong marketing and<br />

sales strategies behind it.<br />

Investing in great<br />

design means<br />

getting it right the<br />

first time.<br />

You’ll want to put extra<br />

thought into the onboarding<br />

experience and keep an eye<br />

on adoption rates and churn,<br />

you need to know exactly how<br />

many people are using your<br />

system.<br />

The development team and<br />

client need to work closely<br />

together to ensure the product<br />

achieves your sales objectives,<br />

minimises churn, and maximises<br />

adoption.<br />

But in terms of what goes<br />

into the user interface, if you're<br />

selling the product that you're<br />

building, then you probably<br />

want to think about when are<br />

the key moments in this experience<br />

that we close the deal<br />

or upsell the customer a larger<br />

plan? Thinking about where<br />

are the sales opportunities<br />

within the context of the user<br />

experience? How are we going<br />

to excite and delight, entice?<br />

Often when a product is<br />

falling short in the market,<br />

businesses will say they’re<br />

wanting to improve adoption<br />

or retention rates.<br />

When we review the user<br />

interface, we can identity UX<br />

and UI issues that are inhibiting<br />

success.<br />

Software businesses want<br />

to improve conversion, adoption<br />

and retention rates, and<br />

look to marketing and commercial.<br />

However sometimes<br />

when the stone is turned over<br />

to have a look at the product<br />

there are UX issues and opportunities<br />

missed to delight<br />

users!<br />

Investing in great design<br />

means getting it right the first<br />

time.<br />

Another way to think about<br />

it is, without investment in<br />

good design, businesses run<br />

the risk of paying the high<br />

price tag for a product that<br />

ultimately fails in the market.<br />

TECH TALK<br />

BY BRIANA CHRISTEY<br />

Briana Christey is a<br />

user interface and user<br />

experience consultant at<br />

<strong>Waikato</strong> software specialist<br />

Company-X.<br />

This can tarnish their brand<br />

reputation and puts them<br />

in a tricky decision to either<br />

cut their losses or try again<br />

by reinvesting good design,<br />

rebuilding and rebranding<br />

which can come at a very large<br />

cost.<br />

There's a well-known quote<br />

from former Jaguar chief executive<br />

Ralf Speth that summarises<br />

it well: "If you think<br />

good design is expensive, you<br />

should look at the cost of bad<br />

design."<br />

Often the problem is cluttered<br />

and confusing UI that<br />

results in a high cognitive load<br />

for the user to navigate and low<br />

overall product satisfaction.<br />

Achieving simplicity in<br />

design requires real understanding<br />

of users, so that the<br />

UI can be designed to exactly<br />

what they need, at the right<br />

time, and in the right order in<br />

their intuitive journey to complete<br />

tasks.<br />

Without a doubt, quality<br />

of design is directly related to<br />

product success in the market.


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12 HR MANAGEMENT & RECRUITMENT WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

Navigating restructures<br />

and outplacement in a<br />

changing economy<br />

In today’s ever-changing economic landscape, employers<br />

often find themselves in the challenging position of<br />

having to restructure their businesses to stay competitive<br />

and adapt to market shifts.<br />

While these changes<br />

are often necessary<br />

for survival<br />

and growth, they can also<br />

be emotionally taxing for<br />

employees and business<br />

owners. Managing restructures<br />

and outplacement effectively<br />

is not only a legal and<br />

ethical responsibility but also<br />

crucial for preserving a positive<br />

company culture and<br />

reputation. Here are our tips<br />

for managing change with<br />

good faith in mind:<br />

Transparent<br />

Communication:<br />

Open and honest communication<br />

is key. Employers<br />

should clearly communicate<br />

the reasons behind<br />

the restructure, its potential<br />

impact on employees, and the<br />

company’s commitment to<br />

supporting affected individuals<br />

throughout the process.<br />

Upfront Planning:<br />

Careful planning is essential.<br />

Employers should outline<br />

their goals and the desired<br />

outcomes of the restructure,<br />

identifying which roles will be<br />

affected and how they intend<br />

to fill the gaps.<br />

Support and Training:<br />

Invest in training and<br />

upskilling programmes to help<br />

employees adapt to new roles<br />

or acquire new skills. This<br />

not only benefits the employ-<br />

ees but also ensures the company<br />

has a more versatile and<br />

skilled workforce.<br />

Outplacement Services:<br />

Providing outplacement<br />

services, such as career<br />

counselling, resume building,<br />

and job search assistance,<br />

demonstrates a commitment<br />

to the well-being of<br />

outgoing employees and helps<br />

them transition into new roles<br />

smoothly.<br />

Legal Compliance:<br />

Ensure your restructure complies<br />

with all NZ Employment<br />

Laws. It is critical to follow<br />

a robust process and not<br />

to pre-determine any potential<br />

outcomes. Seek advice if<br />

you’re considering changing<br />

your business model.<br />

Employee Wellbeing:<br />

Monitor the emotional wellbeing<br />

of your employees. Offer<br />

counselling/coaching services<br />

or access to support networks<br />

to help them cope with the<br />

stress of change.<br />

Maintaining Company<br />

Culture:<br />

Protect your company’s<br />

culture by fostering a sense<br />

of unity among remaining<br />

employees and emphasizing<br />

the company’s values and mission.<br />

Feedback and Evaluation:<br />

Continuously gather feedback<br />

from employees and<br />

assess the effectiveness of<br />

the restructure. Make adjustments<br />

as needed to improve<br />

the process.<br />

In a changing economy,<br />

adaptability is the key to survival.<br />

Employers who manage<br />

restructures and outplacement<br />

with empathy,<br />

transparency, and a commitment<br />

to employee well-being<br />

will not only navigate these<br />

challenges successfully but<br />

also emerge with a stronger,<br />

more resilient business poised<br />

for future growth.<br />

If you need support during<br />

a change process or outplacement<br />

services for your employees,<br />

contact 0800 EVEREST.<br />

PEOPLE AND<br />

CULTURE<br />

BY SENGA ALLEN<br />

Managing Director,<br />

Everest People.<br />

Specialising in workplace advice,<br />

recruitment, training and<br />

coaching.<br />

www.everestpeople.co.nz


WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> HR MANAGEMENT & RECRUITMENT 13<br />

Local PR brain selected for global programme<br />

<strong>Waikato</strong>-based Brainchild director<br />

Angela March has been selected as one<br />

of only 26 women from 20 countries to<br />

take part in the Global Women in Public<br />

Relations Empower programme.<br />

Developed by Global<br />

Women in PR,<br />

Empower connects<br />

PR experts at the top of their<br />

game with the next generation<br />

of PR women through a<br />

cross-border mentoring and<br />

learning programme.<br />

March is using the opportunity<br />

to, not only grow her<br />

own skillset, but she hopes to<br />

use the knowledge gained by<br />

some of the best PR experts to<br />

inspire other women in PR.<br />

“I've been pretty lucky all<br />

my career to be surrounded by<br />

lots of strong female leaders<br />

- both those I have reported<br />

to and the many inspiring clients<br />

that I’ve watched lead by<br />

example. This felt like a really<br />

great opportunity to grow my<br />

own leadership skills and to<br />

be able to return the favour<br />

to others coming up in the<br />

industry.”<br />

The only Kiwi selected to<br />

take part in the programme,<br />

March has recently met online<br />

with her mentor Havas Red<br />

Spain PR director general Ana<br />

Picó Alvarez.<br />

“I'm really excited to be<br />

working with somebody who<br />

deeply understands how<br />

an agency works, and a PR<br />

agency at that. It’s an awesome<br />

opportunity to connect<br />

with and learn from women at<br />

the top of the field globally. I<br />

am blown away to be counted<br />

in this group of mentees.”<br />

I've had lots<br />

of exposure to<br />

businesses, small and<br />

big, and across many<br />

different industries. I<br />

love being able to tell<br />

their stories.<br />

The learning element of<br />

the Empower programme<br />

involves regular masterclasses<br />

given by industry experts<br />

on topics such as leadership<br />

skills, business management,<br />

and career planning.<br />

There will also be opportunities<br />

for the mentees to participate<br />

in panel discussions,<br />

a thought leadership project<br />

and international networking.<br />

As well as regular virtual<br />

networking meet-ups for mentees<br />

and active social media<br />

engagement to help create a<br />

sense of community.<br />

March fell in love with PR<br />

while studying communications<br />

at Unitec.<br />

“My major was originally<br />

in event management and<br />

then I found out this whole<br />

other world of PR. And actually,<br />

looking back PR<br />

really was a great fit.<br />

Even though I didn't<br />

have any clue what PR<br />

was until I came across<br />

it at university.”<br />

Serving on her high<br />

People and culture:<br />

a pillar for business<br />

success<br />

As cultivating a good culture becomes ever more vital for<br />

retaining staff, Asset Recruitment’s Executive Recruitment<br />

and <strong>Business</strong> Development Manager, Judy Davison, looks<br />

at the essential elements of an effective people and<br />

culture strategy.<br />

running high school campaigns,<br />

March has since gone<br />

on to work for some of New<br />

Zealand and the world’s biggest<br />

brands.<br />

“I've had lots of exposure<br />

to businesses, small and big,<br />

and across many different<br />

industries. I love being able to<br />

tell their stories.”<br />

March started PR and<br />

content agency Brainchild<br />

in 2020; in the middle of<br />

the Covid pandemic and just<br />

before having her first child<br />

with number two following 17<br />

months later.<br />

“I've been growing my<br />

business and growing my<br />

family at the same time,” she<br />

laughs.<br />

The Empower programme<br />

has come at a perfect time for<br />

March to continue developing<br />

her skills in the ever-changing<br />

PR landscape.<br />

“Making sure that we're<br />

always ahead of the pack and<br />

able to deliver best in class<br />

work that’s up with what's<br />

happening in the international<br />

space is important to<br />

me and it’s important for our<br />

clients.”<br />

GWPR’s 24-hour global<br />

speed mentoring initiative in<br />

2021, involving 300 women<br />

on International Women’s<br />

Day, served as the springboard<br />

for this programme.<br />

school council, March<br />

had organised campaigns<br />

for Students<br />

Against Drunk Driving<br />

and promotions<br />

for school events but it<br />

wasn’t until later that<br />

she joined the dots and<br />

realised what she had<br />

been doing was PR.<br />

“It was PR at a very basic<br />

high school level.” she laughs.<br />

From humble beginnings<br />

WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

Your recruitment<br />

asset in <strong>Waikato</strong>.<br />

Angela March<br />

New Zealand’s most<br />

popular job listing<br />

sites have a plethora<br />

of vacancies for roles such as:<br />

‘Group Head – People and<br />

Culture’, ‘People and Culture<br />

Adviser’, ‘People and Culture<br />

Manager’. At Asset Recruitment,<br />

the demand for skilled<br />

candidates in these roles is<br />

just as high.<br />

“More and more workplaces<br />

are placing people and<br />

culture as a strategic priority<br />

They can’t afford not to. People<br />

and culture-related initiatives sit<br />

alongside HR, business development,<br />

and sales and marketing strategies<br />

– it has that much influence on an<br />

organisation’s operations.<br />

for their organisation,” says<br />

Judy.<br />

An article by Deloitte<br />

recognises that influence,<br />

acknowledging culture, leadership,<br />

and strategy as the<br />

three pillars which must align<br />

for business success.<br />

At Asset Recruitment,<br />

Judy has seen this strategic<br />

priority come through<br />

in organisation-wide placements,<br />

where culture-fit is an<br />

integral part of the recruitment<br />

process whatever the<br />

role. “It’s a non-negotiable for<br />

most businesses these days,”<br />

Judy says. “It doesn’t matter<br />

how great a candidate’s<br />

skills and experience may be,<br />

if there’s no values alignment,<br />

it won’t be a successful placement.”<br />

So, what’s required for an<br />

effective people and culture<br />

strategy?<br />

“Cohesion,” says Judy.<br />

“Culture must be company-wide,<br />

so a strategy must<br />

draw upon all aspects of a<br />

business. Define your company<br />

culture, demonstrate it,<br />

and continually develop it as<br />

your company evolves. Only<br />

then will it be a pillar for business<br />

success.”<br />

[CTA] Looking for candidates<br />

that align with your culture?<br />

Give Asset Recruitment<br />

a call today.<br />

Locally owned and operated, Asset<br />

Recruitment has been positioning excellence<br />

for more than 30 years.<br />

We align great candidates with great opportunities. If<br />

you’re looking to hire or would like to discuss your<br />

career opportunities, get in touch with our team.<br />

Temporary<br />

Recruitment<br />

Permanent<br />

Recruitment<br />

Executive<br />

Recruitment<br />

Industrial<br />

Recruitment<br />

07 839 3685 | www.assetrec.co.nz


14 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

The <strong>Business</strong> of Art<br />

EXPLORING THE CREATIVES IN THE BUSINESS OF ART<br />

RAW brings art lovers to the artists in<br />

weekend long exhibition and studio trail<br />

Visitors from all over the <strong>Waikato</strong><br />

and beyond will be flocking to the<br />

annual Raglan Arts Weekend this<br />

Labour Weekend.<br />

Richard Page<br />

What started as a<br />

group of artists<br />

running a local<br />

group exhibition, has since<br />

grown to be a major event that<br />

not only profiles established<br />

and emerging local creatives<br />

but also delivers a boost to the<br />

local economy.<br />

In its 13th year, RAW has<br />

been managed by Nicky Brzeska<br />

since 2019, and with an<br />

extensive background in PR,<br />

she has added her flair for running<br />

large international campaigns<br />

to the mix.<br />

Launching a new device for<br />

a multinational tech company<br />

where the budget is of no consequence<br />

is a far cry from running<br />

a small-town art event on<br />

a tight purse string, but Nicky<br />

was up for the challenge.<br />

“My brief was to re-energise<br />

the arts weekend and to make<br />

sure we got more artists on<br />

board. The first thing I really<br />

wanted to do was to sort out<br />

the brand.”<br />

Creating a brand that would<br />

attract more artists, and art<br />

lovers who hopefully become<br />

art buyers, Nicky says, was<br />

a fundamental place to start<br />

for RAW.<br />

“If it feels like there's a<br />

brand and an identity, then<br />

people come to really love and<br />

support that. And then it creates<br />

an energy that other people<br />

want to be a part of.”<br />

Like many non-profit<br />

events, RAW has traditionally<br />

relied on advertising from local<br />

businesses and grants from<br />

charitable organisations but,<br />

Nicky says, an event like RAW<br />

that has been running for so<br />

long needs to look at how it can<br />

stand on its own two feet.<br />

“The team have always done<br />

phenomenally well getting the<br />

grants. But these grants are the<br />

same pots of money but with<br />

more people applying. And<br />

funders are saying they want<br />

to be seen to be supporting<br />

new initiatives.”<br />

So, after a successful<br />

rebrand and a 2019 Easter<br />

Weekend event, Nicky was<br />

looking forward to 2020 and<br />

working towards attracting<br />

larger sponsorships and establishing<br />

solid partnerships.<br />

The popular Preview Exhibition<br />

has always kicked off<br />

RAW three weeks before the<br />

event; it provides an opportunity<br />

to check out the artists’<br />

work before hitting the<br />

art studio trail around Raglan<br />

Whāingaroa.<br />

But 2020 delivered COVID<br />

and the Preview Exhibition<br />

managed an opening<br />

night before the government<br />

announced the cancellation<br />

of all indoor gatherings of<br />

more than 100 people, and<br />

a week later the country was<br />

in lockdown.<br />

“We postponed it until<br />

October and then the new<br />

alert level meant we had to<br />

push the Preview Exhibition<br />

online. Then we were gunning<br />

for April, and then had to delay<br />

April to October (2021). So, it<br />

was three delays,” she says.<br />

Nicky was essentially trying<br />

to run three events with the<br />

April 2020 funding.<br />

“We got COVID subsidies<br />

but it was difficult and we just<br />

had to get very creative with the<br />

money we had.”<br />

This year Nicky has been<br />

able to establish a partnership<br />

plan that also had to be delayed<br />

due to COVID.<br />

Local partnerships with<br />

longtime sponsors Tony Sly<br />

and art foundation the Chartwell<br />

Trust, and new supporters<br />

Rangitahi housing development<br />

and Bayleys Real Estate<br />

Raglan have kicked into action<br />

this year.<br />

“I looked at how could we<br />

make these partnerships all fit<br />

together, instead of them just<br />

being random sponsors with<br />

advertising in a brochure. It's<br />

paying attention to how these<br />

brands can engage authentically<br />

with us.”<br />

Nicky Brzeska<br />

The partnerships identify<br />

with a pillar – grow, connect,<br />

inspire, ignite – that represents<br />

how they can contribute to the<br />

growth of the arts weekend.<br />

“Grow is Rangitahi and<br />

they are supporting The Hatch,<br />

which is our emerging artists<br />

exhibition, as well as funding<br />

additional admin hours. Bayleys<br />

Real Estate is Connect<br />

and they’re funding an artists’<br />

bus tour and the opening night<br />

cocktail event. The Chartwell<br />

Trust is our Inspire partner,<br />

which is the next phase for<br />

us and it will be about bringing<br />

the arts weekend to life.<br />

Tony Sly is Ignite and that<br />

will be talks, workshops and<br />

demonstrations in the future,”<br />

she says.<br />

The partnerships are vital to<br />

the survival of the arts weekend<br />

and they significantly reduce<br />

the reliance on the ever-decreasing<br />

grants.<br />

“We’re trying to create a<br />

sustainable business model<br />

because it is getting tough out<br />

there to just keep trying to<br />

get grants.”<br />

Despite the COVID setback,<br />

Nicky is confident in the Raglan<br />

Arts Weekend’s ability to grow.<br />

They may be at full capacity<br />

with their artists but Nicky<br />

knows there are still lots of<br />

opportunities to pack a punch<br />

for the arts.<br />

“We have over 60 artists,<br />

and over 30 of those are new<br />

to RAW. We still have the same<br />

number of studios because we<br />

have several large group exhibitions,<br />

which means people<br />

have only one studio location to<br />

visit to see a number of artists’<br />

work. But we can't just have<br />

an infinite number of artists;<br />

If you've got too many artists,<br />

there's less visitors per artist.”<br />

A life drawing workshop,<br />

created and run by RAW artist<br />

Dominique Marriott, is a first<br />

this year for the arts weekend<br />

and, Nicky says, the new partnerships<br />

will support more<br />

public art activities.<br />

“We want people to know<br />

as soon as they arrive in<br />

town that something special<br />

is happening.”<br />

The flow on effect is significant,<br />

she says, more RAW<br />

visitors mean more business<br />

for the local cafes and restaurants,<br />

accommodation and<br />

tourism providers.<br />

“It’s just about growing this<br />

in a sustainable way, together<br />

with the growth of Raglan<br />

itself, and not overwhelming<br />

the town, which struggles<br />

already with issues like parking<br />

and space in cafes over<br />

busy weekends like this,” Nicky<br />

says. “Maybe in time, we might<br />

shift RAW to its own dedicated<br />

weekend to spread some<br />

of the retail opportunities for<br />

our local businesses across the<br />

year, but it’s too early in the<br />

event’s marketing to be able to<br />

make that decision now.”<br />

The Raglan Arts Weekend is a Creative Raglan event run by the<br />

Raglan Community Arts Council.<br />

Preview Exhibition at the Raglan Old School Arts Centre<br />

Friday 29 Sept to Monday 23 October <strong>2023</strong>, open daily, 10am to 2pm<br />

RAW Open studios self-guided art trail<br />

Saturday 21 October to Monday 23 October, 10am to 5pm<br />

Shortydubs<br />

Jane Galloway


WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> 15<br />

An open letter to<br />

the new government<br />

It seems all anyone can talk about at<br />

the moment is the upcoming, hotlycontested,<br />

general election, with<br />

political parties making promises<br />

they’re backing themselves to keep,<br />

and the country thinking about which<br />

leaders will help with the current<br />

challenges we’re facing.<br />

I’m diverting slightly today<br />

from the usual format of<br />

my columns so bear with<br />

me! As a mortgage adviser<br />

speaking with clients daily<br />

about the ups and downs of<br />

property, lending and personal<br />

finance, I thought writing a<br />

letter to our new leaders could<br />

offer valuable perspective on<br />

the changes that are needed in<br />

this space.<br />

First home buyers are traditionally<br />

the segment of property<br />

purchasers the government<br />

wants to support. I’d like<br />

to see the income cap criteria<br />

for the first home loan vary a<br />

little like the first home grant<br />

caps do, by region. You’re<br />

likely to need to earn more in<br />

Auckland or Wellington to purchase<br />

a similar type of home to<br />

other regions.<br />

Starting with some positivity,<br />

the first home loan is<br />

working really well. Since the<br />

changes made to first home<br />

loans in 2022, the increase in<br />

first home buyers being able<br />

to use the first home grant has<br />

been huge. Pre-approval is<br />

possible, it helps the process go<br />

smoothly, and we have plenty<br />

of options in terms of lender,<br />

rates and structure. It’s a big<br />

tick from me on this front!<br />

However, there are some<br />

challenges too.<br />

For first home buyers, one<br />

of the biggest ones is having<br />

existing personal debt. Banks<br />

are always tougher on approving<br />

loans for new borrowers<br />

when they have consumer<br />

debt in place, for example car<br />

loans, credit cards, Afterpay<br />

or personal loans. I’d love to<br />

see the government reward<br />

first home buyers who actively<br />

save, spend their money wisely<br />

and have no existing debt. A<br />

simple credit check included in<br />

the application to Kainga Ora<br />

would verify this. It would be<br />

great to see these first home<br />

buyers provided with additional<br />

first home grant funds,<br />

similar to those building a<br />

new home, as it incentivises<br />

would-be borrowers to reduce<br />

their debt and become more<br />

attractive to a lender.<br />

For most middle-income<br />

households, their single biggest<br />

cost is childcare for their<br />

under-5s, and it worries me<br />

that it’s more expensive for<br />

working parents to return to<br />

work than it is to stay home -<br />

dependent on their income. It’s<br />

a big cost, with some families<br />

spending up to $20,000 per<br />

year on childcare and they’re<br />

barely making ends meet. Supporting<br />

these families would go<br />

a long way to getting parents<br />

back to work - if they choose to,<br />

of course - which in turn supports<br />

businesses.<br />

Property investors have<br />

been somewhat of a scapegoat<br />

for the current government<br />

as interest deductibility was<br />

removed, the bright line test<br />

switched back to ten years and<br />

rent freezes have been talked<br />

about. I think this approach is<br />

all wrong - the investor-tenant<br />

relationship is symbiotic and it<br />

should be treated as such. Each<br />

needs to support the other and<br />

policy-makers would do well<br />

to consider more carefully the<br />

impact of these rushed pieces<br />

of legislation. From my perspective,<br />

supporting the reversal<br />

of these policies is a win for<br />

tenants, who are currently paying<br />

higher rents and have less<br />

surety because some investors<br />

are being forced to sell<br />

property to pay tax on income<br />

they’ve actually already spent -<br />

on paying the bank. More still<br />

are selling existing properties<br />

in favour of new builds, which<br />

is more disruptive for tenants.<br />

It’s no secret that CCCFA<br />

has been the most challenging<br />

piece of legislation to hit<br />

the financial services industry<br />

in years, and unfortunately, I<br />

haven’t seen any big changes<br />

to the problem it was trying to<br />

solve - protecting vulnerable<br />

borrowers. To actually achieve<br />

that outcome would mean<br />

administrating more compliance<br />

across smaller lenders<br />

and that takes more resources<br />

and a united industry.<br />

What it has done is frustrated<br />

advisers and bank staff,<br />

and add to an already high<br />

BEYOND THE<br />

BANKS<br />

BY CLAIRE WILLIAMSON<br />

Claire Williamson is a mortgage<br />

advisor for My Mortgage<br />

workload for little to no gain<br />

for borrowers. Although I gripe<br />

about it from time to time,<br />

believe it or not, banks actually<br />

have really good mechanisms<br />

in place for picking up vulnerable<br />

borrowers, and I think<br />

the Responsible Lending Code<br />

does a great job of that already.<br />

We don’t need another set of<br />

rules!<br />

I would also be happy to<br />

see LVRs for investors reduced<br />

to 50% for existing properties<br />

and a further increase in RBNZ<br />

limits for low LVR lending.<br />

Put simply, let’s allocate more<br />

funding for lower deposits -<br />

it’s tough for first home buyers<br />

who are outside eligibility<br />

for the first home loan, so this<br />

would allow more of them to<br />

get into their own homes.<br />

I accept that not everyone<br />

wants to own a house - this<br />

is something a lot of people<br />

assume is the case and a lot<br />

of young people are transient.<br />

They don’t want to put down<br />

roots; they want to live with<br />

their mates and spend their<br />

money on smashed avocado,<br />

and that’s ok! (and if you’d<br />

like to do both, check out my<br />

book Smashed Avo to Smashed<br />

Goals!)<br />

Property and lending is<br />

a tough gig, and I’m sure no<br />

government will get it 100%<br />

right. But from someone out<br />

there in the trenches talking<br />

to those doing it tough to fulfill<br />

their goal of home ownership,<br />

I hope this advice is useful for<br />

our incoming leaders and can<br />

set in motion positive changes<br />

to future lending for Kiwis.<br />

Dear Prime Minister<br />

Hipkins…<br />

and cost on all New Zealand<br />

Migrant exploitation - a blight<br />

New Zealand has historically had a reputation as being<br />

relatively<br />

Congratulations<br />

free of corruption,<br />

on your promotion,<br />

but this reputation<br />

and for this<br />

is at<br />

timely<br />

serious<br />

risk<br />

opportunity<br />

with the current<br />

to contribute<br />

high incidence<br />

our 30+ years<br />

of migrant<br />

of experience<br />

exploitation<br />

in<br />

now New rife Zealand in the immigration country. work to help inform your thinking<br />

about your approach to the immigration portfolio.<br />

Reports of substandard properties<br />

crowded with migrant workers with<br />

Historically<br />

no food are likely<br />

the immigration<br />

just the tip of<br />

portfolio<br />

It is quite was seen probable as somewhat that there of are<br />

a<br />

the<br />

iceberg.<br />

several<br />

poisoned<br />

thousand<br />

chalice,<br />

workers<br />

and<br />

in these<br />

it was<br />

same<br />

not<br />

situations<br />

until the<br />

throughout<br />

first John<br />

New<br />

Key<br />

Zealand.<br />

government<br />

Most of<br />

in<br />

these<br />

2008<br />

workers<br />

that this<br />

have<br />

approach<br />

been duped<br />

changed,<br />

by a range<br />

and<br />

of<br />

immigration<br />

scams involving<br />

began<br />

unscrupulous<br />

to be viewed<br />

tricksters,<br />

more as<br />

money<br />

an economic<br />

lenders,<br />

tool rather<br />

various<br />

than<br />

intermediaries,<br />

just a means<br />

migration<br />

to protect New<br />

agents<br />

Zealand<br />

and New<br />

jobs.<br />

Zealand<br />

The immigration<br />

portfolio<br />

based<br />

employers. Many<br />

has<br />

have<br />

since<br />

paid<br />

developed<br />

large amounts<br />

into one<br />

of<br />

of<br />

money,<br />

significant<br />

sometimes<br />

strategic<br />

as<br />

importance<br />

much as $50,000,<br />

which<br />

to<br />

influences<br />

obtain their<br />

many<br />

job<br />

aspects<br />

and their<br />

of<br />

work<br />

New<br />

visa,<br />

Zealand<br />

and<br />

have<br />

society,<br />

sold<br />

workforce<br />

everything<br />

and<br />

to<br />

the<br />

realise<br />

economy.<br />

their dream<br />

Immigration<br />

of a better<br />

is now<br />

future<br />

a key<br />

for<br />

Government<br />

their family<br />

portfolio.<br />

in New<br />

Zealand.<br />

Looking<br />

A dream<br />

at the big<br />

many<br />

picture.<br />

will never realise.<br />

These<br />

New Zealand<br />

scams are<br />

should<br />

all premised<br />

not rest<br />

on<br />

on<br />

an<br />

its<br />

offer<br />

laurels<br />

of<br />

and<br />

employment<br />

expect that<br />

from<br />

it continues<br />

a New<br />

to<br />

Zealand<br />

be one<br />

employer<br />

of the most<br />

who<br />

desired<br />

has been<br />

migrant<br />

accredited<br />

destinations,<br />

by Immigration<br />

as<br />

it is not,<br />

New<br />

and<br />

Zealand<br />

we are trending<br />

(INZ), and<br />

backwards.<br />

this is where<br />

In<br />

the<br />

fact,<br />

problem<br />

we will<br />

begins.<br />

be doing<br />

The<br />

well<br />

employer<br />

just to<br />

accreditation<br />

hold onto<br />

the new<br />

regime<br />

migrants<br />

was introduced<br />

that we do<br />

in<br />

initially<br />

July last<br />

attract<br />

year<br />

with<br />

to this<br />

the<br />

country.<br />

objective to ensure only suitably credentialed<br />

We are<br />

employers<br />

an aging<br />

could<br />

population<br />

employ<br />

and,<br />

migrant<br />

by<br />

workers.<br />

2028, 1 in<br />

However,<br />

every 5 people<br />

the accreditation<br />

will be 65+<br />

application<br />

years.<br />

Our birth<br />

process<br />

rate of<br />

was<br />

1.6<br />

undertaken<br />

children is<br />

as<br />

well<br />

a<br />

below<br />

“high<br />

trust”<br />

the replacement<br />

model with employers<br />

rate of 2.1.<br />

simply<br />

Our<br />

having<br />

rural<br />

to<br />

townships<br />

declare that<br />

are<br />

they<br />

losing<br />

met<br />

infrastructure<br />

financial, employment<br />

and<br />

services,<br />

and<br />

and<br />

compliance<br />

while our<br />

thresholds<br />

schools need<br />

with<br />

more<br />

very<br />

little,<br />

teachers<br />

if any,<br />

now,<br />

substantiating<br />

in a few years’<br />

evidence,<br />

time school<br />

or<br />

checks<br />

rolls will<br />

undertaken.<br />

be declining<br />

It is<br />

and<br />

now<br />

these<br />

apparent<br />

teachers<br />

that<br />

INZ<br />

will need<br />

employer<br />

to find<br />

accreditation<br />

other jobs or<br />

status<br />

go overseas.<br />

has provided<br />

Family<br />

“Government<br />

and lifestyle<br />

credibility”<br />

have always<br />

to a number<br />

been<br />

of<br />

the<br />

“unscrupulous”<br />

main reasons<br />

employers<br />

migrants<br />

who<br />

choose<br />

have used<br />

New<br />

this<br />

Zealand.<br />

standing<br />

However,<br />

for their<br />

these<br />

own<br />

alone<br />

financial<br />

may<br />

gain<br />

not be<br />

–<br />

something<br />

sufficient to<br />

that<br />

attract<br />

could<br />

and<br />

have<br />

retain<br />

been avoided,<br />

the people<br />

or<br />

at<br />

and<br />

least<br />

skills<br />

minimised,<br />

our country<br />

if the<br />

needs<br />

accreditation<br />

to maintain<br />

process<br />

our living<br />

had been<br />

standards,<br />

more robust.<br />

let alone to grow. We<br />

need<br />

The<br />

younger<br />

second<br />

people<br />

stage of<br />

who<br />

the<br />

can<br />

work<br />

contribute<br />

visa process,<br />

more,<br />

the<br />

and<br />

Job<br />

for<br />

Check,<br />

longer,<br />

normally<br />

to New Zealand.<br />

requires the<br />

role<br />

New<br />

to be<br />

Zealand<br />

advertised<br />

must attract<br />

and evidence<br />

the migrants<br />

there<br />

are<br />

it wants,<br />

no New<br />

and<br />

Zealanders<br />

needs,<br />

available<br />

in an increasingly<br />

and qualified<br />

competitive<br />

to work in<br />

and<br />

the role.<br />

dynamic<br />

The fact<br />

international<br />

that a Job<br />

Check<br />

market,<br />

can<br />

and<br />

be approved<br />

one where<br />

for<br />

people<br />

a role for<br />

can<br />

which<br />

now<br />

no<br />

work-from-home<br />

work experience<br />

anywhere<br />

or qualifications<br />

in the world. We<br />

are<br />

no longer enjoy the competitive advantages<br />

Level 2<br />

586 Victoria Street<br />

Hamilton 3204<br />

Level 2<br />

586 Victoria Street<br />

Hamilton 3204<br />

required speaks (again) to the very low level<br />

of scrutiny applied to this process. Then,<br />

after<br />

we once<br />

arriving<br />

had,<br />

in<br />

but<br />

New<br />

one<br />

Zealand,<br />

thing<br />

the<br />

within<br />

migrant<br />

our<br />

worker<br />

control<br />

finds<br />

is to make<br />

there<br />

the<br />

was<br />

immigration<br />

no actual job,<br />

process<br />

or the<br />

employer<br />

easier and<br />

no longer<br />

quicker,<br />

has<br />

and<br />

any work<br />

world-leading,<br />

available,<br />

or<br />

and<br />

they<br />

to<br />

begin<br />

promote<br />

working<br />

“the<br />

only<br />

visa<br />

to<br />

process”<br />

find their<br />

as<br />

role<br />

one<br />

terminated<br />

reason to<br />

within<br />

choose<br />

the<br />

New<br />

90 day<br />

Zealand.<br />

trial period.<br />

Online<br />

visa<br />

The<br />

applications,<br />

cost to New<br />

and<br />

Zealand<br />

the move<br />

of this<br />

to<br />

immigration<br />

more<br />

automated<br />

fraud<br />

assessment<br />

is significant.<br />

processes,<br />

The Government<br />

will help<br />

now<br />

but there<br />

has to<br />

is<br />

allocate<br />

a very long<br />

resources<br />

way to<br />

to<br />

go.<br />

address the<br />

humanitarian<br />

One area which<br />

needs of<br />

would<br />

these<br />

help<br />

workers,<br />

is for<br />

and<br />

the<br />

to<br />

seek<br />

Government<br />

out and bring<br />

to engage<br />

to account<br />

in<br />

the<br />

more<br />

employers<br />

robust<br />

and<br />

and<br />

agents<br />

well-planned<br />

who are<br />

policy<br />

parties<br />

settings,<br />

to these<br />

and<br />

scams<br />

to<br />

–<br />

pressure-test<br />

something much<br />

such<br />

easier<br />

settings<br />

said<br />

before<br />

than done!<br />

these<br />

More<br />

are implemented.<br />

significant is the<br />

It is<br />

reputational<br />

acknowledged<br />

damage<br />

that<br />

New<br />

policies<br />

Zealand<br />

have<br />

has<br />

been<br />

suffered<br />

necessarily<br />

with the<br />

“reactive”<br />

integrity<br />

over<br />

of<br />

the<br />

our<br />

past<br />

immigration<br />

3 years but<br />

system<br />

there have<br />

being<br />

been<br />

so easily<br />

too<br />

many<br />

compromised.<br />

instances of<br />

It<br />

back-tracking<br />

is little wonder<br />

of<br />

that<br />

newly<br />

the<br />

Government<br />

introduced policies<br />

has now<br />

when<br />

ordered<br />

better<br />

an urgent,<br />

planning<br />

but<br />

belated,<br />

and consultation<br />

review into<br />

would<br />

the accredited<br />

“get-it-right-firsttime”.<br />

employer<br />

work visa<br />

The<br />

regime<br />

new<br />

-<br />

Active<br />

after denying<br />

Investor<br />

there<br />

Policy<br />

was<br />

any<br />

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be first<br />

just<br />

on<br />

a<br />

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chopping<br />

days beforehand!<br />

block!<br />

Immigration<br />

We also need<br />

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Zealand<br />

looking<br />

has responded<br />

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as<br />

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it always<br />

are fit-for-purpose<br />

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in today’s<br />

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completely<br />

Policies which<br />

around!<br />

focus<br />

It<br />

on<br />

is<br />

enabling<br />

now vetting<br />

the<br />

every<br />

most<br />

application<br />

desirable migrants<br />

to the “nth”<br />

the<br />

degree<br />

opportunity<br />

and has also<br />

to<br />

announced<br />

experience New<br />

that 90<br />

Zealand<br />

day trial<br />

and,<br />

periods<br />

if they choose<br />

are no<br />

longer<br />

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allowed<br />

then great.<br />

in migrant<br />

We should<br />

worker<br />

not<br />

employment<br />

demand<br />

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commit<br />

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The<br />

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Productivity<br />

employment<br />

Commission<br />

relationship and<br />

report<br />

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time<br />

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to<br />

immigration<br />

process all applications<br />

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a<br />

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increase.<br />

Policy Statement to set a clear<br />

strategic<br />

Whether<br />

direction<br />

these<br />

for<br />

changes<br />

immigration<br />

achieve<br />

policy.<br />

the<br />

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This would<br />

objective<br />

be a<br />

of<br />

good<br />

reducing<br />

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provide<br />

current<br />

high<br />

some<br />

level<br />

overriding<br />

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exploitation<br />

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we will<br />

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inform<br />

have<br />

policy<br />

to wait<br />

settings<br />

and see.<br />

with<br />

We<br />

a focus<br />

suspect<br />

on<br />

those<br />

what<br />

perpetrators<br />

immigration<br />

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have scant<br />

for the<br />

respect<br />

good<br />

for<br />

of<br />

the<br />

New<br />

rules<br />

Zealand<br />

will<br />

in<br />

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What about<br />

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a work-from-homein-NZ<br />

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Level 3<br />

50 Manners Street<br />

Wellington 6011


16 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

Unleash the power of AI to increase<br />

productivity in your business<br />

What if I told you that the most popular<br />

business productivity tools—apps<br />

like Google Sheets, Google Docs,<br />

and Excel—could now harness the<br />

boundless power of ChatGPT?<br />

Imagine having an extraordinary<br />

mind at your side,<br />

ready to assist, suggest,<br />

and co-create within the<br />

very applications you rely on<br />

daily. Writing emails, product<br />

descriptions, and even policy<br />

documents for you; generating<br />

spreadsheet formulas based on<br />

plain English, or cleaning up<br />

data in seconds based on plain<br />

English instructions.<br />

This is not science fiction;<br />

it's the current reality that<br />

businesses are taking advantage<br />

of, and those who aren’t<br />

are getting left behind.<br />

A joint study just released<br />

from Harvard, MIT, Warwick<br />

<strong>Business</strong> School and Boston<br />

Consulting Group tested<br />

over 700 consultants, requiring<br />

them to complete a series<br />

of tasks. Half of them were<br />

allowed to use AI, the other<br />

half were not. The results were<br />

amazing. The consultants who<br />

used AI completed tasks 25%<br />

quicker and produced 40%<br />

higher quality in their results!<br />

What is more, the consultants<br />

who performed the<br />

worst in their benchmark tests<br />

before the experiment, had the<br />

biggest jump in performance<br />

when using AI, with a 43%<br />

improvement. The top consultants<br />

still got a boost, but less<br />

of one, meaning that using AI<br />

can be a significant leveller in<br />

THE DIGITAL<br />

WORLD<br />

BY JOSH MOORE<br />

Josh Moore is the head<br />

marketing fanatic at Duoplus,<br />

a Hamilton-based digital<br />

marketing agency that<br />

helps clients get more leads<br />

and sales through online<br />

marketing. www.duoplus.nz<br />

terms of performance across a<br />

team.<br />

Welcome to a world where<br />

ChatGPT becomes your indispensable<br />

partner in achieving<br />

unparalleled excellence.<br />

So how do can you use<br />

ChatGPT in everyday business<br />

to increase productivity? Here<br />

are some ideas.<br />

Create Spreadsheet<br />

Formulas Using Plain<br />

English<br />

You can now use GPT within<br />

Cars, cars, cars!<br />

I<br />

had the experience<br />

yesterday of driving through<br />

the Knighton Rd/Cameron<br />

Rd/May St area. We had been<br />

asked to comment on v urban<br />

design, or lack thereof, in the<br />

area – that’s another story.<br />

However, one of the things<br />

that immediately stood out was<br />

the number of cars parked on<br />

the street, and in driveways and<br />

across footpaths.<br />

This is the unfortunate outcome<br />

when insufficient parking<br />

is provided on site. This is particularly<br />

true in areas with a lot<br />

of student flats, which typically<br />

have higher numbers of cars<br />

per houshold or property.<br />

There is a general move<br />

underway – though not without<br />

some resistance – in society<br />

and from central and local government,<br />

to reduce our dependence<br />

on cars, and to enable<br />

and encourage more public<br />

transport use, walking and<br />

cycling. Largely this is driven<br />

by our ugrent need to reduce<br />

carbon emissions, transport<br />

being our second largest producer<br />

after agriculture.<br />

With my productivity hat<br />

on, I cannot see how it is efficient<br />

to move millions of people<br />

around in individual metal<br />

boxes. I readily acknowledge<br />

that public transport is not<br />

suitable for every place or situation.<br />

But the beautiful thing<br />

is that when more people use<br />

public transport or active<br />

transport modes, it also makes<br />

the roads freer and easier for<br />

Google Sheets or Microsoft<br />

Excel to write formulas for you.<br />

There is a small setup process<br />

that is required, but once<br />

connected, you can save considerable<br />

time and effort.<br />

Let’s look at an overly simple<br />

example. Having entered<br />

sales data for last year, you can<br />

ask GPT in plain English, for<br />

the formula you need to calculate<br />

the totals. For example,<br />

“total all sales figures in cells<br />

c3 to f3.”<br />

GPT replies saying,<br />

“Assuming the sales figures<br />

are in cells C3, D3, E3, and F3,<br />

you can use the following formula:<br />

=SUM(C3:F3)”<br />

But where the power really<br />

kicks in is writing complex<br />

those who genuinely need – or<br />

just really want – to drive.<br />

Having said that, and while<br />

our team would love to see a<br />

future with fewer cars – architectural<br />

practices after all being<br />

often idealistic, green-minded<br />

places – we are pragmatic<br />

enough to recognise that, at<br />

least in the immediate future,<br />

most households have at least<br />

a couple of vehicles, and therefore,<br />

require somewhere to put<br />

them.<br />

The 2020 National Policy<br />

Statement on Urban Development<br />

(NPS-UD), prevents<br />

local councils from requiring<br />

developers to provide a set<br />

minimum number of carparks<br />

in new developments. While<br />

well-intentioned, and appropriate<br />

to encourage higher<br />

density development in city<br />

centres, the broad application<br />

of this rule to all urban areas<br />

formulas for you that would<br />

normally take an Excel expert to<br />

write. Things like XLOOKUP,<br />

INDEX, LEFT, MID, RIGHT,<br />

MATCH, REGEXEXTRACT<br />

and more. With ChatGPT connected<br />

you can just describe in<br />

plain English what you want to<br />

happen, and it will create the<br />

formula for you.<br />

Easily Extract Specific<br />

Information From Your<br />

Spreadsheet<br />

You can also use some specific<br />

GPT functions to extract<br />

information from within cells.<br />

This can be extremely useful<br />

for extracting names, emails,<br />

domains, or company names<br />

LANDMARKS<br />

BY PHIL MACKAY<br />

Phil Mackay is <strong>Business</strong><br />

Devolpment Manger at<br />

Hamilton-based PAUA,<br />

Procuta Associates Urban +<br />

Architecture<br />

means private developers are<br />

less likely to include adequate<br />

parking provisions for new<br />

housing.<br />

Until a change is made to<br />

allow councils more scope to<br />

control parking in suburban<br />

developments, the burden will<br />

fall on ratepayers to provide<br />

additional on-street parks, and<br />

we will see suburban streets<br />

increasingly crowded with<br />

parked cars.<br />

from a big list of data.<br />

For example, if we have a<br />

list of full names, and you want<br />

to extract the first names, and<br />

remove duplicates, you can<br />

use GPT_EXTRACT to quickly<br />

achieve that without any complex<br />

formula.<br />

e.g. We can use the formula:<br />

=GPT_EXTRACT(B3:B11,<br />

”unique first names”).<br />

Almost instantly the result<br />

comes back with the first<br />

names from that range.<br />

The power comes in<br />

ChatGPT understanding what<br />

you want to extract. You might<br />

hand it a list of contacts where<br />

all the information is in a single<br />

cell, and you can ask it<br />

to extract names and email<br />

addresses or company names,<br />

and it understands and pulls<br />

out the data.<br />

One of our team members<br />

spent three hours manually<br />

creating some very<br />

complex formulas to extract<br />

URLs from a long list of data.<br />

Another team member used a<br />

ChatGPT function to achieve<br />

the same result in less than<br />

four minutes!<br />

Access Internet<br />

Information from Within<br />

Your Spreadsheet<br />

There are other functions<br />

where GPT will access its<br />

knowledge base to provide<br />

information we didn’t already<br />

have in the sheet.<br />

=GPT_TABLE("Make a<br />

table of the top 3 Korean car<br />

manufacturers with their<br />

annual revenue and number<br />

of employees")<br />

Sheets returns a table with<br />

the data almost instantly.<br />

That’s wild!<br />

Creating Emails and Policy<br />

Documents in Google<br />

Docs<br />

One of the things ChatGPT has<br />

become famous for is its ability<br />

to write very well-written content.<br />

Let’s look at two scenarios.<br />

In the first scenario you<br />

want to create a professional<br />

and friendly email to thank<br />

everyone who attended your<br />

recent networking event. Simply<br />

use plain English in the<br />

custom prompt box to tell Docs<br />

what you want and then let it do<br />

the work for you.<br />

We can tell GPT that we<br />

want it to, “create a brief thank<br />

you email to send to the people<br />

who attended our networking<br />

evening.”<br />

The results come back<br />

within seconds, and it’s very<br />

well-written.<br />

In the second scenario, you<br />

could get GPT + Docs to create<br />

social media marketing content<br />

for your business.<br />

For our example, we could<br />

tell GPT that we want it to,<br />

“write a LinkedIn post, welcoming<br />

our new sales manager,<br />

Tim Major, formerly<br />

Queensland Territory Manager<br />

for XYZ Widgets in<br />

Sydney.”<br />

The result is superb. If you<br />

haven’t tried it before, try these<br />

prompts as examples and you’ll<br />

be suitably impressed with it<br />

returns.<br />

I don’t know how many<br />

times I have sat at the keyboard<br />

waiting for inspiration, trying<br />

to find just the right words, and<br />

ending up with a result I’m not<br />

entirely happy with.<br />

Never again! While the<br />

results aren’t always perfect,<br />

it is much faster to edit than<br />

to start from scratch. The<br />

speed and productivity boost<br />

that comes from embracing<br />

AI is so impressive, that every<br />

office-based company needs<br />

to be embracing AI to boost<br />

productivity and effectiveness,<br />

or alternatively find yourself<br />

struggling to keep up with the<br />

competition.


There’s an audience<br />

for every business<br />

on TikTok<br />

TikTok is not just for Gen Z, and<br />

businesses who do it well are reaping<br />

huge rewards, according to awardwinning<br />

PR agency HMC.<br />

HMC director Heather<br />

Claycomb says if your<br />

business isn’t on the<br />

platform yet, now is a great<br />

time to be first and capture a<br />

loyal audience, because others<br />

will follow.<br />

“TikTok is not a trend, it is<br />

a platform that has changed<br />

the face of social media permanently.<br />

Our team believes most<br />

businesses will be on it within<br />

the next five years.”<br />

HMC has helped several<br />

businesses lean into TikTok<br />

and overcome any pre-conceived<br />

perceptions they may<br />

have about the platform.<br />

Hamilton Central <strong>Business</strong><br />

Association (HCBA) general<br />

manager Vanessa Williams<br />

started using TikTok to promote<br />

the many and varied<br />

shops and businesses in Hamilton’s<br />

CBD. She admits she<br />

knew very little about the platform<br />

before she started but<br />

says its short-form video content<br />

has been a game-changer<br />

for the organisation.<br />

“When TikTok crossed our<br />

radar as a tool to promote the<br />

CBD’s businesses, I felt lost.<br />

But even then, I could see it<br />

was a hand-in-glove fit for our<br />

objectives. Short, snappy videos<br />

seemed like the perfect way<br />

to showcase these businesses<br />

to a new audience of younger<br />

digital natives,” she says.<br />

“HCBA promotes a diverse<br />

range of businesses, so we<br />

must attract a variety of people<br />

of different ages and interests.<br />

We were already leaning<br />

heavily into Facebook<br />

and Instagram but felt that<br />

we lacked a good channel to<br />

reach a younger audience. Tik-<br />

Tok plugged that gap for us<br />

and was where we could post<br />

punchy, engaging compilation<br />

videos.”<br />

Can I find my<br />

audience on TikTok?<br />

So, can other businesses find<br />

their audience on TikTok?<br />

With over 1 billion monthly<br />

active users around the world<br />

the answer is most likely yes.<br />

Although many assume it is a<br />

platform for teens, research<br />

shows 61.6% of users are over<br />

25, and 170 million users are<br />

aged 35-44.<br />

HMC’s social media expert<br />

Jamie Batters says most businesses<br />

can benefit from Tik-<br />

Tok, and it pays to do your<br />

research first.<br />

“See if your competitors are<br />

on the platform already. If they<br />

are, have a look at their content<br />

and the amount of engagement<br />

they’re getting. That’s a<br />

quick way to see if TikTok has<br />

an audience you can capture,”<br />

she says.<br />

WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> WAIKATO BUSINESS NEWS, 17 A<br />

Can I provide value to my<br />

audience on this platform?<br />

Reaching an audience is one<br />

thing but turning them into<br />

customers is another. The key<br />

is deep engagement – getting<br />

them to watch your videos<br />

then seek you out for advice.<br />

How do you achieve that? For<br />

Jamie, it’s about giving them<br />

something valuable first.<br />

“TikTok lends itself to quick<br />

explainer videos, light-hearted<br />

how-tos, life hacks, “day in the<br />

life” videos, and educational<br />

tools. If you’re a lawyer or<br />

accountant, what great advice<br />

can you give for free?<br />

“Younger users are turning<br />

to the app for discovery<br />

purposes in place of Google.<br />

Nearly 40% of Gen Z members<br />

prefer TikTok over Google<br />

for online searches, and<br />

we are experiencing a shift of<br />

users utilising the platform as<br />

a search engine.”<br />

Work to a plan<br />

TikTok success comes from<br />

playing a longer game, which<br />

puts an emphasis on consistency<br />

and frequency of content.<br />

That may sound daunting, but<br />

Vanessa insists it’s well within<br />

reach of most businesses, provided<br />

they get one thing right.<br />

“Planning is everything.<br />

That’s one of the early things<br />

Jamie did with us – we sat<br />

down with her and laid out a<br />

3-month map of the content<br />

we wanted to capture on video.<br />

Working to a plan freed us<br />

from the weekly stress of ‘What<br />

now?’”<br />

How difficult is it to<br />

create video content?<br />

A cursory look on TikTok will<br />

show you that most of the best<br />

content has been created with<br />

a simple point-and-shoot of<br />

the phone video. For Jamie,<br />

keeping things simple is better.<br />

“Bring it back to basics. The<br />

key is giving your audience<br />

something they’ll find valuable.<br />

That’s how you become a<br />

resource that people will turn<br />

to when they need your product,<br />

service, or advice.”<br />

Our<br />

Democracy<br />

Needs You<br />

The General Election is upon us, and<br />

voting is one of the foundations of<br />

democracy, and with democracy<br />

comes so many freedoms.<br />

There are many<br />

nations where voting<br />

is not offered and<br />

many more where there is<br />

only one “real” alternative,<br />

so it is a rare privilege to be<br />

able to pick your representatives<br />

and one that over the<br />

broad sweep of humanity on<br />

this planet has been offered<br />

to very few.<br />

We need good people to<br />

stand for election and to<br />

show common sense in Parliament.<br />

Sadly, this trimester<br />

there have been a few<br />

whose behaviour has not<br />

met the public’s standards,<br />

and many more members<br />

of Parliament who simply<br />

have not delivered.<br />

Good luck to all the candidates.<br />

In today’s world the concept<br />

of elected service to<br />

your community is forgotten<br />

by many, yet we want<br />

the best, most meritorious,<br />

candidates to represent us<br />

in Parliament or on Council.<br />

Whatever your politics,<br />

when Members of Parliament<br />

voluntarily close<br />

their political careers and<br />

get the opportunity to look<br />

back on their time in Parliament,<br />

with its review of<br />

why they stood for election,<br />

we should read or listen to<br />

their speeches in appreciation<br />

of their service.<br />

It is easy to be partisan<br />

and block your ears to the<br />

words of the people and<br />

parties you may not support.<br />

But the Chamber is a<br />

broad church with its members<br />

spread across the political<br />

spectrum.<br />

In the hurly burly of<br />

electioneering, we as voters<br />

often miss why a candidate<br />

stands for election.<br />

Accordingly, when two of<br />

our serving politicians voluntarily<br />

step down and get<br />

to deliver their valedictories,<br />

we should listen and<br />

appreciate their contributions.<br />

Hamilton East has both<br />

Jamie Strange and David<br />

Bennett retiring this electoral<br />

cycle.<br />

We encourage you to<br />

head to Parliament TV On<br />

By Don Good, CEO of <strong>Waikato</strong><br />

Chamber of Commerce.<br />

Demand and watch Jamie’s<br />

valedictory from 15 <strong>August</strong><br />

and David’s on 23 <strong>August</strong>.<br />

The Chamber is also<br />

hosting a debate for the<br />

<strong>Waikato</strong> business community<br />

to hear from the Labour<br />

and National candidates for<br />

the Hamilton East & West<br />

electorates two weeks out<br />

from New Zealand’s General<br />

Election.<br />

Join us on Tuesday,<br />

October 3 as Labour’s<br />

Georgie Dansey (Hamilton<br />

East) and Myra Williamson<br />

(Hamilton West) go headto-head<br />

with National’s<br />

incumbent Hamilton West<br />

MP Tama Potaka and candidate<br />

for Hamilton East<br />

Ryan Hamilton.<br />

The debate will be moderated<br />

by former Hamilton<br />

City Councillor, Mark Bunting.<br />

This event is open to<br />

non-Chamber members,<br />

however registration is<br />

required in advance on our<br />

website: https://business.<br />

waikatochamber.co.nz/<br />

events/calendar.<br />

Jamie Batters<br />

Vicky Redwood and Vanessa Williams<br />

Want to learn more?<br />

Tune in to CRUNCH, HMC’s<br />

podcast designed to lift the lid<br />

on public relations and communications.<br />

In the latest episode,<br />

HCBA general manager<br />

Vanessa Williams and marketing<br />

manager Vicky Redwood<br />

share how they are leveraging<br />

TikTok to boost reputation and<br />

relationships and social media<br />

expert Jamie breaks down<br />

what TikTok can achieve, and<br />

how to do it well – using a real<br />

success story. www.wearehmc.<br />

co.nz/ep-2-the-pr-power-oftiktok-using-short-form-vid/<br />

Connect - Grow - Inspire - Represent


18 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

October is breast cancer awareness month<br />

Breast cancer is the most common<br />

cancer in New Zealand women. One<br />

in nine women will get breast cancer<br />

over their lifetime.<br />

In the <strong>Waikato</strong>, more than<br />

400 women, and in NZ,<br />

over 3000 women are diagnosed<br />

each year. Sadly each<br />

year in NZ, we lose 600-700 of<br />

our loved ones to this disease -<br />

more than our annual road toll.<br />

There are women diagnosed in<br />

their early 20s right through<br />

to their 90s. Although it is less<br />

common, men can also get<br />

breast cancer, with 20-30 NZ<br />

men diagnosed annually.<br />

Breast cancer isn’t just one<br />

disease, there are many different<br />

types. Thanks to research,<br />

modern-day treatment and care<br />

is tailored to the type of breast<br />

cancer, as well as the wishes of<br />

each individual woman diagnosed.<br />

Tailoring of treatment<br />

and care has been made possible<br />

through research advances.<br />

Improving cancer patient<br />

outcomes through<br />

research<br />

The Breast Cancer Research<br />

Trust is our local charitable<br />

trust which enables funding<br />

for clinical trials and research.<br />

Trust chair Professor Ian<br />

Campbell says the vision of the<br />

& APPEARANCE MEDICINE CLINIC<br />

DERMATOLOGY, VASCULAR, PLASTIC SURGERY,<br />

GYNAECOLOGY & APPEARANCE<br />

DERMATOLOGISTS<br />

MEDICINE CLINIC<br />

“The lotus flower has<br />

been traditionally regarded<br />

“The lotus flower has been<br />

as a symbol of regeneration,<br />

traditionally regarded as a<br />

healing and enduring beauty.<br />

symbol of regeneration, healing<br />

Make an appointment with<br />

and enduring beauty. Make an<br />

one of our highly skilled<br />

appointment with one of our<br />

specialists today and let us<br />

highly skilled specialists today<br />

and let us help you achieve your<br />

help you achieve your health<br />

health and beauty goals this<br />

and beauty goals this year...<br />

so as the lotus flower,<br />

you can blossom too.”<br />

trust is to gain knowledge and<br />

save lives, and the mission is<br />

to improve breast cancer outcomes<br />

for patients through<br />

research.<br />

Campbell has led many<br />

<strong>Waikato</strong>-based breast cancer<br />

clinical trials over the past<br />

25 years. <strong>Waikato</strong> has been a<br />

centre for over 50 studies and<br />

clinical trials introducing new<br />

surgeries, radiotherapy techniques,<br />

drug treatments and<br />

devices. The trust also enables<br />

research for better quality of<br />

life, reduced side effects and<br />

better communication of complex<br />

treatment options.<br />

Research examples enabled<br />

by the trust include:<br />

i) Using a sophisticated laboratory<br />

test that examines<br />

50 different aspects of a<br />

tumour, the result of this<br />

test indicates the risk of<br />

breast cancer recurrence. In<br />

women with very low risk<br />

of recurrence, this test may<br />

help doctors in the future to<br />

select women who can safely<br />

avoid radiation therapy (and<br />

after breast cancer surgery.<br />

Cosmetic and Reconstructive<br />

Plastic Surgery<br />

Cosmetic and Reconstructive Plastic surgery<br />

Adult and Paediatric Dermatology<br />

Adult and Paediatric Dermatology<br />

Vascular Surgery and<br />

Ultrasound Scanning<br />

Vascular Surgery and Ultrasound Scanning<br />

Appearance Medicine<br />

Gynaecology and fertility specialist<br />

Cutera Appearance Laser Skin Medicine Rejuvenation<br />

and Re-surfacing<br />

year...<br />

So as the lotus flower, you can<br />

blossom too”<br />

Cutera Laser Skin Rejuvenation<br />

IPL Treatments Beauty Therapy<br />

Beauty Therapy Treatments<br />

Medical Tattooing<br />

ii) <strong>Waikato</strong> researchers are<br />

currently partnering with<br />

the Breast Cancer Foundation<br />

NZ to introduce<br />

(via research) a technology<br />

for women with advanced<br />

breast cancer (ABC). The<br />

“ABCpro study” is introducing<br />

electronic reporting of<br />

symptoms and treatment<br />

DERMATOLOGY,<br />

its associated side-effects) side<br />

VASCULAR,<br />

effects for women livfort<br />

she<br />

PLASTIC<br />

is experiencing. provided<br />

SURGERY<br />

her with a sense of<br />

ing with this incurable form<br />

Medical Tattooing<br />

of breast cancer. Participating<br />

women complete a<br />

weekly online survey and<br />

report on their symptoms<br />

and side effects. If there is<br />

a deterioration in either,<br />

an email alert is sent to an<br />

ABC nurse, who then contacts<br />

the woman to discuss<br />

how to manage the discom-<br />

The aim of the “ABCpro<br />

study” is to be more proactive<br />

in managing symptoms<br />

and side effects, to improve<br />

quality of life, and reduce<br />

hospital admissions and<br />

urgent health reviews.<br />

Local Hamilton woman<br />

Huia is taking part in the ABCpro<br />

study, and she says this has<br />

support and peace of mind.<br />

Marius Rademaker BM, FRCP, FRACP, DM<br />

Amanda Oakley MBChB, FRACP, DipHealInf<br />

Sarah Hill MBchB, DERMATOLOGIST<br />

FRACP<br />

Sarah Hill MBchB, FRACP<br />

VASCULAR SURGEONS<br />

“For me, being a participant<br />

in the ABC study<br />

meant that I was going to<br />

receive extra immediate care<br />

and support. It feels like a<br />

wrap-around service.”<br />

The ABC tool has enabled<br />

Huia to connect with an ABC<br />

nurse who provides her with<br />

ideas to help self-manage<br />

her symptoms and any side<br />

effects.<br />

“I’ve built a really good<br />

rapport with my nurse, which<br />

has been great.”<br />

Additionally, the ABC tool<br />

has aided Huia in connecting<br />

with specialists such as a<br />

physiotherapist, lymphedema<br />

nurse, and a dietitian, contributing<br />

to a better quality of life.<br />

Huia speaks highly of the<br />

ABCpro study and the important<br />

role the regular surveys<br />

have played in helping her<br />

monitor and manage her<br />

symptoms and side effects.<br />

An initial analysis of<br />

patient feedback shows this<br />

is an easy-to-use survey tool<br />

that alerts a nurse to symptom<br />

issues. This has overall<br />

helped patients feel they could<br />

carry on their life “as normal”,<br />

with some control over<br />

their symptoms and knowing<br />

support was available when<br />

needed. These factors reduce<br />

anxiety and improve quality of<br />

life, enabling ABC patients to<br />

maintain a positive mindset.<br />

David Ferrar VASCULAR MBChB, FRCS, SURGEON FRACS (Vascular), DDU (Vascular)<br />

David Ferrar MBChB, FRCS, FRACS (VASCULAR), DDU<br />

Thodur Vasudevan FRACS (Vasc), FRACS (Gen), FRCS<br />

(VASCULAR)<br />

Paul Haggart MBChB MD, BSc, FRCS<br />

Paul Haggart MB, ChB, MD, BSc, FRCS<br />

COSMETIC<br />

COSMETIC<br />

& RECONSTRUCTIVE<br />

AND RECONSTRUCTIVE<br />

PLASTIC SURGEONS<br />

Stuart McNicoLL PLASTIC MBChB, SURGEONS FRACS (Plastics)<br />

Ahmed Alkadhi Stuart MBChB, McNicoLL FRACS MBChB, (Plastics) FRACS (Plastics)<br />

Michael Woodfield Ahmed MBChB, Alkadhi MBChB, FRACS FRACS (Plastics) (Plastics)<br />

Brandon Adams Michael MBChB, Woodfield FRACS MBChB, (Plastics) FRACS (Plastics)<br />

Arthur Yang MBChB, FRACS (Plastics)<br />

Arthur Yang MBChB FRACS (Plastics)<br />

APPEARANCE<br />

GYNAECOLOGIST<br />

MEDICINE<br />

Laura Miller BM, PaDipOMG, MRMed, FRANZCOG<br />

Sonya Ferguson App Medicine Nurse RCompN<br />

Pip Walker BBMedSci, MBChB, FRANZCOG, AGES certified<br />

Stella Wilkins App Medicine Nurse RCompN<br />

Madeleine McNicoLL APPEARANCE App Medicine MEDICINE Nurse RCompN<br />

Sonya Ferguson App Medicine Nurse RCompN<br />

Megan Lyons Laser Therapist<br />

Stella Wilkins App Medicine Nurse RCompN<br />

Debbie Casson<br />

Madeleine<br />

Cosmetic<br />

McNicoLL<br />

Tattooing<br />

App Medicine Nurse RCompN<br />

Juliette Smith Megan Beauty Lyons Therapist Laser Therapy<br />

Debbie Casson Cosmetic Tattooing<br />

CALL US TODAY FOR YOUR APPOINTMENT<br />

p 07 838 1035 e appts@tristramclinic.co.nz 200 Collingwood St, Hamilton www.tristramclinic.co.nz


WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> PINK WALK 19<br />

How to support<br />

someone you know<br />

who has been<br />

diagnosed<br />

• Be considerate. Stick to<br />

short visits, and don’t overwhelm<br />

your friend or colleague<br />

with advice, information<br />

or horror stories.<br />

Finding out someone you care about<br />

has breast cancer is a life-changing<br />

moment. Once the initial shock is over,<br />

you may find you don’t know how to<br />

behave towards them, what to say or<br />

how to support them.<br />

Tips for employers:<br />

• Be supportive and flexible.<br />

While some companies cannot<br />

sustain a woman taking<br />

a lengthy time off work, if<br />

yours can, it can remove<br />

a huge amount of stress<br />

for the woman. The added<br />

stress of financial worries<br />

can be lessened somewhat if<br />

an employer is flexible.<br />

• Take the woman’s privacy<br />

into account. While work<br />

colleagues can be close,<br />

make sure you ask her permission<br />

before making an<br />

announcement at work. It<br />

can be embarrassing and<br />

distressing for her if her<br />

illness is disclosed without<br />

her permission.<br />

Tips for work colleagues:<br />

• Contact your friend or colleague<br />

when you hear of<br />

their diagnosis. The longer<br />

you leave it, the harder it<br />

becomes. Sending a note<br />

to let them know you are<br />

thinking of them can mean<br />

the world.<br />

• Be specific in your help. It<br />

is often very difficult for<br />

women to accept help from<br />

others. Ask, “When can I<br />

cook you dinner?’’, rather<br />

than “Would you like it if I<br />

cooked dinner sometime?’’.<br />

Tips for partners:<br />

A partner may be at a loss as<br />

to what is the best strategy in<br />

caring for their wife or partner<br />

while dealing with their own<br />

emotions. A woman diagnosed<br />

with breast cancer needs their<br />

partner’s support more than<br />

ever before. There are countless<br />

ways family and friends<br />

can help, but a life partner is in<br />

a unique position to help emotionally.<br />

Here are a just a few:<br />

• Before appointments, help<br />

her make a list of questions<br />

to ask the doctor. Continue<br />

supporting her throughout<br />

her treatment, wellness<br />

plans and follow-up care for<br />

the future.<br />

• Ask what she wants and<br />

needs, and ask her to be<br />

truthful in telling you what<br />

she does and does not want<br />

from you and others.<br />

• Listen to her without judging<br />

or trying to come up<br />

with answers or solutions.<br />

• Communicate. Reassure<br />

her of your continued love.<br />

Illness can bring couples<br />

closer together but can<br />

also make any weakness in<br />

relationships more apparent.<br />

Open communication<br />

can help the relationship to<br />

survive the stressful time of<br />

change. A tender touch, a<br />

hug or holding a hand can<br />

often say more than words.<br />

• Recovery often takes longer<br />

than just the treatment<br />

time. It can take a long time<br />

to get back to normal and<br />

you both may not be at the<br />

same stage of recovery at<br />

the same time. Often, for<br />

women, the full impact of<br />

breast cancer doesn’t sink<br />

in until after treatment is<br />

completed, and by then, her<br />

partner may think things are<br />

on the up and up. Women<br />

may continue to experience<br />

a loss of confidence and fear<br />

of cancer recurrence.<br />

Tips for patients:<br />

• Accept help, or better yet,<br />

ask for specific help. This is<br />

not only to help you cope.<br />

Family and friends often<br />

feel inadequate because<br />

they do not know what to<br />

do. They appreciate being<br />

asked to do specific things<br />

to help (e.g. picking up children<br />

after school, sitting<br />

with them at chemotherapy,<br />

cooking a dinner) as this<br />

can lessen their feeling of<br />

helplessness and provide<br />

you with some practical<br />

help at the same time.<br />

• Be patient when dealing<br />

with shocked and frightened<br />

friends and family.<br />

Every person may react differently;<br />

they too need some<br />

time to wrap their head<br />

around the diagnosis.<br />

• Be honest if someone is<br />

being unhelpful. Set boundaries<br />

for visiting hours and<br />

gently guide your support<br />

people in their “help”. They<br />

may feel at a loss as to what<br />

is the best way to help and<br />

support you.<br />

ENTER<br />

NOW!<br />

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Pink Walk distance: 3.8km | Run distance: 5km<br />

Wear your BREAST pink or yellow finery to support breast cancer awareness.<br />

Prizes for BEST dressed individuals, BEST dressed group & BEST dressed pooch.<br />

Proudly supported by DPMedia<br />

26 OCTOBER <strong>2023</strong><br />

HAMILTON LAKE, INNES COMMON


20 PINK WALK<br />

WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

Join the circle of gaining<br />

knowledge and saving lives<br />

Every year, the lives of thousands<br />

of women diagnosed with breast<br />

cancer fall apart. As do the lives of<br />

those around them. You can make a<br />

difference by supporting women taking<br />

part in breast cancer research.<br />

Your support provides<br />

the Breast Cancer<br />

Research Trust (BCRT)<br />

with vital funds to hold<br />

these lives together through<br />

evidence-based breast cancer<br />

research. Neither Te Whatu<br />

Ora Health NZ – <strong>Waikato</strong> nor<br />

the BCRT receives any direct<br />

Campbell<br />

Campbell<br />

Oncoplastic<br />

Breast Oncoplastic<br />

Surgeon, Breast<br />

Assoc. Surgeon, Prof<br />

Assoc. Prof<br />

Linda<br />

Gilbert Linda<br />

Gilbert<br />

Breast<br />

Physician Breast<br />

Physician<br />

Diana<br />

Astwood Diana<br />

Astwood<br />

Breast Care<br />

Nurse Breast Care<br />

Nurse<br />

government funding, and rely<br />

on fundraising, grants and<br />

donations in order to continue<br />

improving breast cancer<br />

outcomes through research.<br />

If you would like to know<br />

more about the BCRT, or how<br />

you can support us, please visit<br />

www.breastcancerresearch.org.nz.<br />

Ian<br />

Campbell Ian<br />

Support the Breast Cancer<br />

Research Trust Pink<br />

Walk & Run on Thursday,<br />

October 26 at Hamilton<br />

Lake, Innes Common.<br />

Entertainment from<br />

4.30pm with the walk/run<br />

starting at 5.45pm<br />

The Pink Walk & Run is<br />

an organised sports event that<br />

brings together individuals<br />

and groups to help raise awareness<br />

and FUNds for breast<br />

cancer research. The event is<br />

suitable for all ages and capabilities,<br />

with options to walk<br />

3.8km around Hamilton Lake<br />

or run 5km around the Lake<br />

and Innes Common.<br />

Littlies can have their face<br />

painted by one of the talented<br />

artists and have a photo taken<br />

NZ leading Private Breast<br />

NZ<br />

NZ<br />

leading<br />

leading<br />

Private<br />

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Campbell Ian • Specialisingin Breast Cancer Diagnosis, Surgery<br />

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Ph<br />

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07 839 1114 | Fax 07 839 1118<br />

Email: 07<br />

ian@stanne.co.nz<br />

839 1114 | Fax | Fax 07 07 839 1118<br />

39 1114 Ph Ph 07 839 07 | Fax 839 111407 1114 | Fax 839 07 | Fax 839 1118 07 1118 839 1118<br />

839 36 Email: Clarence Email: Ph 07 ian@stanne.co.nz<br />

839<br />

Street,<br />

1114<br />

Hamilton<br />

| Fax 07 839 1118<br />

n@stanne.co.nz 1114<br />

36 Email:<br />

|<br />

Clarence Fax 07 839 1118<br />

36 Email: Clarence ian@stanne.co.nz<br />

Street, Street,<br />

Hamilton<br />

ian@stanne.co.nz Hamilton<br />

nce Street, 36 36 Clarence Hamilton<br />

Street, Hamilton<br />

ence Street, Hamilton<br />

Ph 07 839 1114 | Fax 07 839 1118<br />

with one of the characters<br />

from Enchanted Entertainment.<br />

Stilt walkers will also<br />

be roaming the crowds, thanks<br />

to Free Lunch Street Theatre<br />

Company. Our Masters of Ceremonies<br />

Stu from The Breeze<br />

<strong>Waikato</strong> and Anne-Marie Case-<br />

Miller (Celebrant <strong>Waikato</strong> and<br />

BCRT Trustee) will keep you<br />

on your toes throughout the<br />

event.<br />

Wear your pink finery for<br />

breast cancer awareness or yellow<br />

in support of breast cancer<br />

research, even better, mix pink<br />

and yellow together. We’ve<br />

got fantastic prizes for the<br />

best dressed adult, little person<br />

(under 5), young person (5<br />

– 12), group as well as a great<br />

raffles to win. Medals for the<br />

first, second and third runners<br />

in each category.<br />

Enter a team of representatives<br />

from your business, club<br />

or school or get together as<br />

many friends and family members<br />

as possible to form the<br />

best team. All registered teams<br />

will go into a draw to win a<br />

fantastic prize! There is also<br />

a prize for the biggest team<br />

registered.<br />

Dogs bring a lot of joy to<br />

our lives. From cuddles on the<br />

couch to the funny photos we<br />

capture – our fur babies are<br />

just as much part of the family<br />

as anyone else. The Pink<br />

Walk & Run event welcomes<br />

paw-rents to bring along their<br />

fur babies and don’t forget that<br />

there is a prize category for the<br />

best dressed dog.<br />

Cross the finish line and<br />

NZ leading Private Breast<br />

Care Service<br />

hang around for a gold coin<br />

donation sausage sizzle<br />

(proudly provided by Braemar<br />

Hospital), a Shot Coffee hot<br />

beverage or an ice-cream by<br />

Mr Whippy.<br />

So gather the troops and do<br />

your bit to raise awareness and<br />

FUNds for breast cancer!<br />

Register now at www.pinkwalk.co.nz<br />

On behalf of all the brave<br />

women (and handful of men)<br />

going through breast cancer<br />

and partaking in trials, the<br />

Breast Cancer Research Trust<br />

would like to thank our gold<br />

sponsor Braemar Hospital,<br />

silver sponsor Direct Group<br />

Uniforms and all our other valued<br />

sponsors and supporters.<br />

Without you this event would<br />

not be possible.<br />

NZ leading Private Breast<br />

Care NZ leading Service Private Breast<br />

Care Service


WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> PINK WALK 21


22 PINK WALK<br />

WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

Early detection<br />

saves lives<br />

From the Breast Cancer Foundation<br />

National Register we know that if a<br />

woman has a screen detected breast<br />

cancer i.e. diagnosed when small, her<br />

chance of being breast cancer free at<br />

10 years is over 95%. This is for women<br />

from all ethnic groups.<br />

Breast screening<br />

We recommend women start<br />

having mammograms from<br />

age 40 (annually to 50) and<br />

then two yearly. Breast cancers<br />

in women under the age of<br />

50 tend to be more aggressive<br />

hence annual mammograms<br />

from age 40. If a woman has a<br />

strong family history or gene<br />

mutation identified in a close<br />

relative, mammograms may be<br />

recommended to commence at<br />

an even younger age.<br />

Currently free breast screening<br />

mammograms are available<br />

from age 45 – 69 years through<br />

the Breast Screen Aotearoa<br />

programme. In NZ there is<br />

work being done on raising<br />

the screening age to 74 years.<br />

Breast screening in women 70<br />

years and older is very effective<br />

as cancers show up well<br />

on mammography in this age<br />

group.<br />

Mammograms are<br />

important as they;<br />

• Can show changes in the<br />

breast often months or years<br />

before anything can be seen<br />

or felt,<br />

• Can detect breast cancer<br />

early, which means a very<br />

good chance of cure,<br />

• Can detect about 75 percent<br />

of unsuspected cancer<br />

in women under 50 and 85<br />

percent in women over 50,<br />

• Are safe because only very<br />

small amounts of radiation<br />

are used in two-yearly<br />

screening, though may<br />

cause anxiety because some<br />

changes that are detected<br />

are not due to cancer but do<br />

require further work-up to<br />

prove this,<br />

• Early detection and ensures<br />

that treatment is less radical<br />

treatment e.g. breast conserving<br />

surgery and sentinel<br />

node biopsy (removal<br />

of only 2-3 armpit lymph<br />

nodes) versus mastectomy<br />

and axillary node dissection.<br />

BreastScreen Aotearoa is<br />

New Zealand's free two yearly<br />

breast screening programme,<br />

for women aged between<br />

45-69 years.<br />

Please phone 0800<br />

270 200 to enrol in this<br />

programme or online at<br />

www.timetoscreen.nz<br />

We encourage women to<br />

be breast aware:<br />

Some breast cancers may not<br />

be seen on mammogram, so it<br />

is important to be breast aware.<br />

Changes in the breast to<br />

look out for and report to<br />

your doctor;<br />

• A new lump or thickening<br />

• Change in the size or shape<br />

of the breast<br />

• Skin reddening, dimpling<br />

or puckering<br />

• Any change in the nipple,<br />

such as clear or bloody discharge<br />

that occurs without<br />

squeezing, or a turned-in<br />

nipple<br />

• Or a rash or reddening or<br />

scalyness of the nipple<br />

• Breast tenderness or pain<br />

Nine out of 10 symptoms<br />

are not due to cancer, but it’s<br />

important so see a doctor to<br />

be sure. Proper assessment<br />

and referral for appropriate<br />

further work-up is needed<br />

to determine whether breast<br />

changes are benign/innocent or<br />

breast cancer.<br />

What can you do to reduce<br />

breast cancer risk?<br />

All women are at risk of breast<br />

cancer, and risk increases with<br />

age. Understanding breast<br />

cancer risks – those you can<br />

control and those you can’t –<br />

may help you to improve your<br />

breast health;<br />

• Regular exercise – at least<br />

four hours per week; coming<br />

along to the annual<br />

Pink Walk and Run is a<br />

good start!<br />

• Eating a healthy diet<br />

including low fat and<br />

sugar, and lots of fresh fruit<br />

and vegetables,<br />

• Maintaining a healthy<br />

weight, especially after the<br />

menopause,<br />

• Keep alcohol intake to<br />

less than 10 drinks per<br />

week. Ensure you have<br />

alcohol free days,<br />

• Breast-feed if possible.<br />

Breastfeeding for 12 months<br />

or more is associated<br />

with a reduction in breast<br />

cancer risk,<br />

• Know your family history.<br />

Most women who are diagnosed<br />

with breast cancer<br />

have no family history. A<br />

small proportion get breast<br />

cancer because of a heritable<br />

cancer gene mutation.<br />

If you have a number<br />

of relatives affected by<br />

breast cancer on the same<br />

side of the family (mothers<br />

or fathers) your risk may<br />

be increased. Talk to your<br />

doctor about your family<br />

history, you may need to<br />

start breast surveillance at a<br />

younger age.<br />

While the rate of death<br />

from breast cancer is gradually<br />

slowing, the numbers<br />

are still far too high – each<br />

death robs a Kiwi family of<br />

a mother, daughter, wife,<br />

or sister. We still need to<br />

keep getting the message out<br />

about early detection. With<br />

early detection, as well as<br />

better treatments developed<br />

through research, more and<br />

more women will survive<br />

breast cancer. Early detection<br />

also means that those<br />

diagnosed undergo less radical<br />

treatment, for example;<br />

breast conservation surgery<br />

rather than mastectomy; no<br />

chemotherapy versus need<br />

for chemotherapy.<br />

Positioning<br />

Excellence<br />

Prosthesis<br />

and bra fitting<br />

specialists.<br />

For more than 30 years, we’ve been aligning<br />

great candidates with great opportunities, and<br />

‘positioning excellence’ throughout <strong>Waikato</strong>.<br />

We strive for excellence and quality in all we do. As part of our<br />

commitment to excellence, we’re focussed on finding the right fit for<br />

both job-seeker and employer.<br />

So, if you’re currently looking to hire or would like to discuss your<br />

career opportunities, get in touch with our team.<br />

Our friendly staff can help you with:<br />

• Your new prosthesis<br />

• Post surgery bar fitting<br />

• Te Whatu Ora funding<br />

• applications<br />

Proud Supporters of<br />

the Breast Cancer<br />

Research Trust<br />

Ruth<br />

Fleur<br />

Temporary | Permanent | Executive | Industrial<br />

07 839 3685 | www.assetrec.co.nz<br />

Te Awa, The Base, Te Rapa Road, Hamilton<br />

phone 07 849 2662 | globe www.brashop.co.nz<br />

Supporters of the <strong>Waikato</strong> Breast Cancer Research Trust


WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> PINK WALK 23<br />

Easy<br />

NO DEPOSIT<br />

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FROM<br />

$<br />

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GL MANUAL $98.97 per week (total payable $25,831.17)<br />

was $22,990+orc NOW $21,490+orc ***Save $1,500***<br />

GL CVT $114.86 per week (total payable $29,978.46) $24,990+orc<br />

RS AUTO $137.53 per week (total payable $35,895.33) $29,990+orc<br />

RS AUTO Two tone $139.84 per week (total payable $36,498.24) $30,500+orc<br />

* TERMS AND CONDITIONS: Weekly payments based on nil deposit, 6.9% p.a. fixed interest rate, 5 year term, $10.35 PPSR fee, $130 UDC<br />

loan fee and$200 dealer origination fee. On-road costs are payable to the Dealer. Suzuki Finance is provided by UDC Finance Limited.<br />

Lending criteria, fees and standard terms and conditions apply. Offer available 1-31 October <strong>2023</strong>. Excludes Jimny, fleet purchases, demo<br />

vehicles and all other promotions. For info on our Real Value 3 year/100,000 km comprehensive warranty, 5 year/100,000 km powertrain<br />

warranty, PLUS a full 5 year roadside assistance plan, visit www.suzuki.co.nz


26 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

Trusts and the 39% tax rate<br />

- is there another solution?<br />

On 18 May <strong>2023</strong>, the Taxation (Annual Rates for <strong>2023</strong>-23,<br />

Multinational Tax, and Remedial Matters) Bill was introduced<br />

into Parliament. If passed, the Bill will see the income tax<br />

rate for trusts increase from 33% to 39% from the 2024-2025<br />

income tax year, i.e. from 1 April 2024 for trusts that have a<br />

31 March balance date.<br />

The Commentary to the<br />

Bill states:<br />

“Aligning the<br />

trustee and top personal<br />

tax rates at 39% would help<br />

ensure that trusts cannot be<br />

used to circumvent the top<br />

personal tax rate. This would<br />

improve the fairness and progressivity<br />

of the tax system,<br />

protect the revenue base from<br />

erosion, and improve the<br />

Government’s ability to raise<br />

revenue.”<br />

So, it appears the change<br />

in the trust rate is being made<br />

to stop people using trusts to<br />

avoid the top personal tax rate<br />

of 39%. Therefore, the question<br />

becomes, are trusts being<br />

used for this purpose?<br />

My answer to this question<br />

is “no”. Trusts are not being<br />

used for this purpose, but the<br />

way trusts are taxed means<br />

that this can be the outcome.<br />

This distinction is important,<br />

and in my view, why the proposed<br />

39% trust tax rate is<br />

an imperfect solution. While<br />

there may be a policy argument<br />

to support rate alignment,<br />

what’s being proposed<br />

is too blunt and will likely<br />

result in over-taxation.<br />

I’ve been recommending<br />

the use of trusts for almost 20<br />

years for numerous reasons<br />

including:<br />

- asset protection –<br />

both commercial and<br />

matrimonial,<br />

- flexibility,<br />

- succession and survivability,<br />

and<br />

- governance and managing<br />

family relationships.<br />

A company is an interim<br />

taxing vehicle because its profits<br />

are taxed at 28%, and then<br />

taxed again when the profits<br />

are distributed (with a credit<br />

typically available for the tax<br />

paid by the company) to its<br />

shareholders. A company is<br />

a very normal commercial<br />

entity through which to own<br />

and operate a business for<br />

profit. Income is reinvested<br />

and the value of the company<br />

grows over time.<br />

In the same way that<br />

income of a company may<br />

be reinvested to grow a business,<br />

a trust is similar in that<br />

it is often used to grow family<br />

wealth and capital over<br />

time – akin to the family nest<br />

egg. Distributions are made,<br />

but often, the focus is on<br />

strengthening the trust’s balance<br />

sheet for the betterment<br />

of the family e.g. children and<br />

grandchildren.<br />

However, unlike a company,<br />

once income of a trust<br />

is taxed, it is not taxed again.<br />

This is arguably where the<br />

anomaly arises. The solution<br />

of increasing the trustee tax<br />

rate to the top personal tax<br />

rate is too simplistic. There is<br />

an assumption that trustees<br />

will distribute all income to<br />

beneficiaries to make sure the<br />

’right’ amount of tax is paid<br />

but this disregards and undermines<br />

the numerous other<br />

reasons why someone would<br />

want to put their assets and<br />

wealth into a trust.<br />

An alternative change<br />

would be to introduce a trust<br />

imputation credit regime,<br />

where, like a company, trusts<br />

become an interim taxing<br />

vehicle. Tax would be paid<br />

by the trust when income is<br />

derived and at the 33% trust<br />

rate. The trust would record<br />

tax credits based on the tax it<br />

pays, which could be attached<br />

to distributions of income to<br />

individuals and then taxed at<br />

the recipient’s tax rate.<br />

One reason in favour of<br />

this idea is that unlike a ‘natural<br />

person’ (to use the legal<br />

term), a trust cannot eat a<br />

meal, take a holiday or wear<br />

clothes. It cannot consume<br />

the assets it holds, so doesn’t<br />

it make sense that as the value<br />

of those assets are transferred<br />

to its beneficiaries, those distributions<br />

are then taxed<br />

based on their own personal<br />

TAXATION<br />

AND THE LAW<br />

BY HAYDEN FARROW<br />

Tax Partner, PwC<br />

circumstances? Rather than<br />

apply the highest rate of tax<br />

to every dollar a family trust<br />

earns when it is trying to save<br />

and invest assets for the family<br />

to consume at some point<br />

in the future. This option<br />

would solve any concerns of<br />

’circumvention’ of the 39%<br />

personal tax rate.<br />

It’s worth noting that the<br />

Regulatory Impact Assessment<br />

issued with the draft legislation<br />

included the following<br />

comment:<br />

“We also considered other<br />

options to address misalignment<br />

between the trustee tax<br />

rate and the top personal<br />

tax rate, including taxing<br />

trustee income at the principal<br />

settlor’s personal tax<br />

rate, or introducing an imputation-style<br />

system for trusts<br />

(which would ultimately<br />

tax beneficiaries on distributions<br />

of trustee income at<br />

their personal tax rates). An<br />

imputation style system, in<br />

particular, could improve the<br />

long-term robustness and sustainability<br />

of the tax system.<br />

However, both options would<br />

involve fundamental reform<br />

to the taxation of trustee<br />

income. These approaches<br />

would be significantly more<br />

complex to design, implement,<br />

and administer.”<br />

For those of us who have<br />

had to deal with the two, five<br />

and ten year Brightline rules,<br />

interest deductibility for new<br />

builds, residential rental loss<br />

ring-fencing, GST’s change of<br />

use rules and the list goes on -<br />

we know that complexity is not<br />

a valid reason to refrain from<br />

producing new legislation.<br />

I can’t help but wonder if<br />

IRD’s own policy team may<br />

prefer an imputation system<br />

for trusts, ‘robust and sustainable’<br />

are strong words. Consideration<br />

needs to be given to<br />

pausing the change and providing<br />

the resources to consider<br />

other options.<br />

Chantel Booysen joins<br />

management team at JetPark Hotels<br />

At a pivotal time when<br />

there is a growing<br />

demand for in-person<br />

gatherings, JetPark Hotels has<br />

appointed Chantel Booysen as<br />

group business development<br />

manager (Corporate & MICE).<br />

Booysen will play a crucial<br />

role in showcasing JetPark's<br />

refurbished accommodation<br />

and outstanding conference<br />

facilities.<br />

Based in Auckland and<br />

working across JetPark’s<br />

hotels in Mangere, Hamilton<br />

and Rotorua, JetPark Hotels<br />

director of sales and marketing<br />

Angelique van der Merwe<br />

says the team is confident that<br />

Booysen will help take their<br />

business to new heights.<br />

She brings considerable<br />

experience to the JetPark<br />

team, particularly her understanding<br />

of the corporate market,<br />

conferences and events,<br />

which JetPark has identified as<br />

a key area for strategic growth.<br />

"Her track record speaks<br />

volumes about her ability to<br />

forge meaningful relationships<br />

and drive revenue growth,<br />

and we are confident that she<br />

will play a pivotal role in our<br />

continued success,” van der<br />

Merwe says.<br />

“With a career spanning<br />

diverse roles in New Zealand<br />

and overseas, Chantel has had<br />

numerous successful stints<br />

with renowned establishments.<br />

She has not only secured and<br />

nurtured new clients, but also<br />

significantly elevated sales for<br />

these establishments, which<br />

is a testament to her skills in<br />

client acquisition and account<br />

management.”<br />

Her experience in sales,<br />

account management and<br />

marketing equips her with<br />

a solid understanding of the<br />

hospitality sector, and van<br />

der Merwe says she will be an<br />

enormous asset for JetPark<br />

Hotels.<br />

Booysen says one of the<br />

main attractions to the role<br />

was the opportunity to build<br />

relationships with JetPark’s<br />

clients.<br />

“I’ll be looking after multiple<br />

properties, and I have the<br />

privilege of being able to connect<br />

with both new clients,<br />

plus old clients I have met<br />

before,” she says.<br />

"I'm thrilled to be part of<br />

the JetPark family where I<br />

can contribute to the owners’<br />

vision of creating exceptional<br />

experiences for their clients.<br />

What excites me most is the<br />

emphasis JetPark places on<br />

building relationships and<br />

their genuine passion for their<br />

guests. I really care about<br />

understanding clients’ needs<br />

first, before providing a suitable<br />

solution. This is where the<br />

JetPark family and I are a great<br />

fit!”<br />

She says JetPark has beautiful<br />

purpose-built conference<br />

facilities that are wellequipped<br />

to cater to both<br />

accommodation and events<br />

and conference needs.<br />

“The location of the hotels<br />

makes so much sense if you’re<br />

running an event and you’ve<br />

got people coming in and<br />

out from the airport. Parking<br />

and travelling time is<br />

reduced – you don’t pay<br />

for parking. Plus we have<br />

a shuttle service from<br />

Auckland airport. And<br />

guests can stay here<br />

while they attend the<br />

conference. It’s a<br />

no-brainer.”


WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> CONFERENCE & EVENTS 27<br />

WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

Kerr and Ladbrook Catering triumphs again<br />

Securing the Supreme Overall Award<br />

at the New Zealand Industry Wedding<br />

Awards <strong>2023</strong> is a testament to<br />

excellent teamwork and unwavering<br />

customer trust.<br />

Kerr and Ladbrook<br />

Catering, a name<br />

synonymous with<br />

excellence in the catering<br />

industry, has once again set<br />

a benchmark for unparalleled<br />

service and culinary expertise.<br />

The Supreme Overall<br />

Award at the New Zealand<br />

Industry Wedding Awards<br />

<strong>2023</strong> is not just a win, it's a<br />

resounding recognition of the<br />

dedication, passion and commitment<br />

that the team pours<br />

into every event, Kerr and<br />

Ladbrook Catering CEO Hayley<br />

Smith says.<br />

"This achievement stands<br />

as a testament to our team's<br />

pursuit of excellence and our<br />

unique ability to craft unforgettable<br />

culinary experiences,”<br />

she says.<br />

“The award holds exceptional<br />

significance for Kerr<br />

and Ladbrook Catering; it's<br />

an acknowledgment of our<br />

team's passion and dedication,<br />

and the trust our valued<br />

customers place in us."<br />

Hayley believes what<br />

truly sets Kerr and Ladbrook<br />

Catering apart is their deeply<br />

ingrained commitment to personalised<br />

service.<br />

“Every customer engagement<br />

is marked by our dedication<br />

to understanding and<br />

fulfilling individual needs and<br />

expectations. It's this personal<br />

touch that has earned us not<br />

only the trust of our customers<br />

but also recognition from<br />

industry peers.”<br />

The award nomination<br />

was driven by customers and<br />

industry professionals who<br />

have experienced and admired<br />

the exceptional service delivered<br />

by the Kerr and Ladbrook<br />

team.<br />

"We believe that behind<br />

every success story is a team<br />

that goes above and beyond.<br />

Our chefs, event managers and<br />

support staff are what makes<br />

Kerr and Ladbrook Catering<br />

thrive, and we deeply value<br />

and appreciate their tireless<br />

dedication," Hayley says.<br />

The win comes on the back<br />

of previous awards gained<br />

throughout the years.<br />

Clinching the Best Caterer<br />

award in 2016, 2019, and<br />

2022, Kerr and Ladbrook have<br />

established themselves as a<br />

force to be reckoned with in<br />

the catering landscape.<br />

“These past achievements<br />

have undoubtedly played a<br />

pivotal role in shaping our<br />

company's trajectory, driving<br />

us toward the pinnacle of<br />

success – the Supreme Overall<br />

Award in <strong>2023</strong>,” Hayley says.<br />

With a remarkable legacy<br />

spanning over 17 years,<br />

Kerr and Ladbrook Catering<br />

has consistently redefined the<br />

art of catering, impressing<br />

clients with an unwavering<br />

commitment to quality and<br />

innovation.<br />

Renowned for their<br />

exceptional offerings across<br />

a diverse range of events,<br />

including weddings, corporate<br />

gatherings, special milestones,<br />

race days and conferences,<br />

they are a trailblazer in the<br />

catering domain.<br />

“Our ability to cater to a<br />

multitude of occasions, from<br />

the most lavish weddings to<br />

high-profile corporate events,<br />

has showcased our adaptability<br />

and versatility. With each<br />

event, we weave a culinary<br />

narrative that not only tantalises<br />

the taste buds but also<br />

leaves an indelible mark on<br />

every guest,” she says.<br />

Hayley says the key to Kerr<br />

and Ladbrook Catering's success<br />

throughout the years lies<br />

in their pursuit of excellence.<br />

“We have continuously<br />

evolved, refining our skills and<br />

pushing boundaries to create<br />

unforgettable experiences. The<br />

Supreme Overall Award at the<br />

New Zealand Industry Wedding<br />

Awards <strong>2023</strong> stands as<br />

a testament to our dedication,<br />

highlighting the culmination<br />

of our efforts and the mark we<br />

have made on the industry.”<br />

And she adds, they look<br />

forward to continuing their<br />

journey of redefining culinary<br />

artistry and leaving an indelible<br />

mark on every event they<br />

touch.<br />

Kerr and Ladbrook Catering’s<br />

success is a reason for celebration,<br />

and we want you to be a part of<br />

it! Secure your spot for a festive<br />

Christmas event before November’s<br />

end and enjoy exclusive access<br />

to our unbeatable Christmas<br />

Promotional Packages!<br />

Catering@kerrandladbrook.co.nz | 07 838 9338 | www.kerrandladbrook.co.nz


28 CONFERENCE & EVENTS<br />

WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

Late Night Lounge Ernest dominates<br />

<strong>2023</strong> <strong>Waikato</strong> Hospitality Awards<br />

Hamilton Late Night Lounge Ernest,<br />

a trailblazing establishment in the<br />

<strong>Waikato</strong> hospitality scene, celebrated<br />

a resounding victory at the <strong>2023</strong><br />

<strong>Waikato</strong> Hospitality Awards.<br />

BY EDITH SYMES<br />

Winning an impressive<br />

four awards out<br />

of seven nominations,<br />

this outstanding achievement<br />

solidifies Ernest's status<br />

as an industry leader, marking<br />

them as the nightspot of choice<br />

for guests seeking an unparalleled<br />

bar experience.<br />

Since its grand opening in<br />

November 2021, Ernest has<br />

captivated guests with its distinctive<br />

blend of sit-down<br />

seating, top-tier service, and a<br />

curated selection of premium<br />

beverages spanning from delicious<br />

cocktails to exquisite<br />

wines.<br />

Among the accolades,<br />

Ernest bartender Roberto<br />

Valenzuela proudly secured the<br />

title of Outstanding Bartender.<br />

With over two decades of bartending<br />

experience, he has dedicated<br />

relentless effort to reach<br />

this milestone.<br />

“Creating unique experiences<br />

through my cocktails has<br />

always been a passion of mine.<br />

This award has been a long<br />

time coming and I am grateful<br />

for the recognition from my<br />

peers,” he says.<br />

Ernest also claimed Outstanding<br />

Front of House Team<br />

and Outstanding Bar. These<br />

awards serve as a testament to<br />

the unwavering commitment<br />

of the team to elevate the standard<br />

of service and hospitality<br />

in the <strong>Waikato</strong> region. However,<br />

the crowning achievement<br />

was the coveted Overall<br />

Supreme Award presented<br />

to the establishment with the<br />

highest number of nominations<br />

and votes, a great recognition<br />

of industry support.<br />

Craig Loveday the visionary<br />

behind Ernest says the team<br />

was thrilled and humbled to<br />

receive these awards.<br />

“It is a testament to the<br />

hard work and dedication of<br />

our team, who consistently go<br />

above and beyond to create a<br />

memorable experience for our<br />

guests. We look forward to continuing<br />

to push boundaries and<br />

raising the bar in the <strong>Waikato</strong><br />

hospitality scene."<br />

Ernest can be found at 30<br />

Alexandra Street, Hamilton,<br />

open Wednesday to Saturday<br />

from 4pm till late.<br />

Now there’s<br />

just the barbie<br />

to match with<br />

those sauces<br />

BY EDITH SYMES<br />

An enterprising Raglan<br />

couple who started out<br />

six years ago making<br />

their own brand of chimichurri<br />

sauce at the Raglan Old<br />

School Arts Centre kitchen are<br />

now about to launch locally a<br />

traditional style of woodfire<br />

barbeque from their native<br />

Argentina to help promote<br />

their products.<br />

The venture follows on<br />

from an Argentinian-style<br />

barbecue catering business<br />

which Ben Parodi and wife Ani<br />

have set up to push their popular<br />

range of sauces.<br />

Cooking with<br />

charcoal or wood<br />

gives a much<br />

better flavour than<br />

cooking with gas<br />

“We found that more and<br />

more people were asking<br />

about the barbeque itself,”<br />

Ben says.<br />

So on a recent trip back<br />

home Ben met with Asaparri<br />

– a factory specialising in<br />

products for cooking over fire<br />

– and as a result will launch at<br />

Labour Weekend a woodfire<br />

and charcoal barbeque that,<br />

he says, challenges the Kiwi<br />

idea of summertime-only outdoor<br />

cooking.<br />

He decided to import the<br />

barbecue himself because,<br />

unlike a gas barbecue, it has<br />

a firebox that keeps on burning<br />

and creating the embers<br />

on which to cook – in turn,<br />

evoking warmth and ambience<br />

for outdoor eating at<br />

any time.<br />

The fire transforms<br />

this method of cooking<br />

into a year-round event,<br />

Ben insists, and continues<br />

the South American<br />

tradition that he and Ani<br />

grew up with of socialising<br />

around a woodfire barbecue<br />

Diego Nicholson and Ben Parodi<br />

– specialty sauces at the ready.<br />

“The weather is not<br />

important, it’s the experience<br />

of being out,” says Ben. “And<br />

cooking with charcoal or wood<br />

gives a much better flavour<br />

than cooking with gas.”<br />

Ben and Ani’s business<br />

Salsa Brava started small in<br />

2017 with the idea of making<br />

and selling chimichurri –<br />

found originally in the cuisines<br />

of Argentina and Uruguay – as<br />

a way of sharing their culture<br />

through healthy food for Kiwi<br />

tables.<br />

The uncooked sauce using<br />

parsley, olive oil, oregano,<br />

garlic, onions and chilli began<br />

as something of a labour of<br />

love – the pair growing and<br />

chopping the parsley themselves<br />

from their home.<br />

Early on they travelled the<br />

country with up to 800 jars<br />

of the sauce stacked on top of<br />

their campervan in search of<br />

retail outlets.<br />

The rest is history, a range<br />

of their sauces now sold in in<br />

many outlets in the <strong>Waikato</strong>.<br />

While Ani in particular<br />

these days is busy with the<br />

couple’s two young children,<br />

Ben’s been getting all fired<br />

up about the barbeques Salsa<br />

Brava has imported to promote<br />

the sauces.<br />

He and fellow native<br />

Argentinian Diego Nicholson<br />

are currently showing off the<br />

woodfire barbecue at <strong>Waikato</strong><br />

Home & Garden Show, but<br />

will be back at Raglan doing<br />

demos in a fortnight.<br />

*Catch them Labour Weekend<br />

at The Hut in Rangitahi,<br />

Saturday October 21 at 10am.


WAIKATO<br />

WAIKATO<br />

BUSINESS<br />

BUSINESS<br />

NEWS,<br />

NEWS,<br />

AUGUST/SEPTEMBER<br />

AUGUST/SEPTEMBER<br />

<strong>2023</strong><br />

<strong>2023</strong> CONFERENCE & EVENTS 29<br />

H3 hosts successful AuSAE Linc <strong>2023</strong><br />

The H3 team recently welcomed over 150 association executives and industry leaders to Claudelands<br />

for The Australasian Society of Association Executives (AuSAE) Leadership, Insights, Networking and<br />

Connections (Linc) Conference <strong>2023</strong> – the largest gathering of association executives in New Zealand.<br />

During the two-anda-half-day<br />

conference,<br />

association<br />

executives engaged with<br />

regional exhibitors and business<br />

events experts from<br />

across the country. The<br />

conference featured keynote<br />

speakers, workshop sessions,<br />

thought-provoking panel<br />

discussions, and networking<br />

opportunities, all designed to<br />

inspire, educate, and connect<br />

attendees.<br />

Melissa Williams and Brett Jeffery<br />

Brett Jeffery, AuSAE’s General<br />

Manager expressed his<br />

gratitude for the team behind<br />

the venue.<br />

“The event was undoubtedly<br />

a triumph, and much of<br />

that success can be attributed<br />

to the dedication and professionalism<br />

of the venue staff.”<br />

“H3’s commitment to excellence<br />

manifests in seemingly<br />

small yet crucial details—arriving<br />

punctually, continuously<br />

checking on the well-being of<br />

attendees and staff.”<br />

“Moreover, the management<br />

style is one of respect<br />

and courtesy; the team possesses<br />

an extraordinary ability<br />

to coordinate with their team<br />

in a way that is both effective<br />

and respectful.”<br />

“The event logistics were<br />

flawless. The capability to<br />

manage behind-the-scenes<br />

activities without causing any<br />

disruptions was commendable,<br />

adding another layer of<br />

excellence to our event. It’s<br />

exceedingly rare for me to find<br />

no room for constructive feedback.”<br />

“From the high-calibre<br />

catering to the meticulous<br />

attention to detail, every aspect<br />

of our event was handled with<br />

utmost care. I eagerly look forward<br />

to the possibility of future<br />

collaborations.”<br />

Melissa Williams, H3 <strong>Business</strong><br />

Development and Sales<br />

Manager - <strong>Business</strong> Events,<br />

remarked,<br />

“After many years of close<br />

collaboration with Brett Jef-<br />

fery – AuSAE’s General Manager,<br />

and Aimee Tyson, Events<br />

Manager at <strong>Business</strong> Events<br />

<strong>Waikato</strong>, it was great to see the<br />

event finally come to fruition.”<br />

“AuSAE Linc provided us<br />

and our regional partners with<br />

the opportunity to showcase<br />

our unique <strong>Waikato</strong> offering.<br />

Guests were invited to experience<br />

Hobbiton Movie Set<br />

Tours, The Red Barn, Hamilton<br />

Gardens, Novotel Hamilton<br />

Tainui, Ibis Hamilton<br />

Tainui, River Ride Cycle<br />

Way, the exceptional catering<br />

from our exclusive partner,<br />

Montana Food and Events,<br />

and our conference centre,<br />

Claudelands.”<br />

Melissa shares, “AuSAE<br />

Linc is renowned for encouraging<br />

innovation and fostering<br />

growth, and we couldn’t be<br />

prouder to have been a part of<br />

this event and provide a space<br />

for association leaders to focus<br />

on their development and that<br />

of their teams.<br />

“Congratulations to Brett<br />

Jeffery and the AuSAE team<br />

Heaphy Rooms, Claudelands Conference and Exhibition Centre<br />

for a successful conference and<br />

thank you to our regional partners<br />

for delivering an exceptional<br />

experience.”<br />

H3 understands that no<br />

two events are the same.<br />

Whether you’re planning a corporate<br />

conference, wedding,<br />

trade show or just looking<br />

for a business meeting room,<br />

Claudelands has the ideal<br />

space and facilities to accommodate<br />

your needs. It’s flexible<br />

and multifaceted event spaces<br />

can be tailored to suit events of<br />

all sizes and types, ensuring a<br />

seamless and successful event.<br />

H3 is home to Hamilton’s<br />

premier event venues –<br />

FMG Stadium <strong>Waikato</strong>, Seddon<br />

Park and Claudelands,<br />

which includes GLOBOX<br />

Arena, Claudelands Conference<br />

& Exhibition Centre and<br />

The Barn.<br />

Discover Claudelands at<br />

H3group.co.nz and contact the<br />

team today.<br />

Heaphy Prefunction<br />

HLive Lounge<br />

Brooklyn Room<br />

MEET YOUR<br />

SPACE<br />

When you need a location for a meeting, a<br />

workshop, a hui or a huddle, we have a variety<br />

of spaces across our three premier venues to<br />

perfectly suit all types of events.<br />

Visit H3group.co.nz and explore<br />

our spaces today.<br />

CLAUDELANDS<br />

FMG STADIUM WAIKATO<br />

SEDDON PARK


30 CONFERENCE & EVENTS<br />

WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />

FIFA Women’s World Cup<br />

highlights positive power<br />

of events<br />

The success of the FIFA Women’s World Cup in New Zealand and Australia<br />

provides a copybook example of how well-run events can have a positive<br />

impact and leave a lasting legacy, says Aimee Tyson, Events Manager for<br />

Hamilton & <strong>Waikato</strong> Tourism.<br />

Hamilton hosted five<br />

matches as part of<br />

the tournament,<br />

attracting tens of thousands<br />

of fans who provided<br />

vibrancy and a welcome<br />

boost to tourism spend across<br />

<strong>Waikato</strong>. But beyond the<br />

economic benefits, the tournament<br />

also made a positive<br />

impact in a range of other<br />

areas, Tyson says.<br />

“It fostered inclusion<br />

and opened the door for<br />

important discussions around<br />

pay parity between male and<br />

female athletes. It encouraged<br />

environmental awareness<br />

through achievement of green<br />

building certification by all<br />

participating stadiums and<br />

initiatives like tree planting<br />

days for fans, and respect<br />

for and awareness of Māori<br />

culture through pōwhiri<br />

welcoming players and fans at<br />

matches in New Zealand.”<br />

Preparations for the<br />

tournament led to upgrades<br />

to the changing rooms of 30<br />

Meet in your own backyard!<br />

stadiums and community<br />

sporting facilities that hosted<br />

visiting teams, resulting<br />

in individual rather than<br />

communal showers and<br />

conversion of urinals into<br />

gender neutral bathroom<br />

facilities. Ultimately, this<br />

has created a more inclusive<br />

environment for many of our<br />

current and future female<br />

athletes, Tyson says.<br />

“The FIFA Women’s World<br />

Cup is massive but the way it<br />

was organised this year, with<br />

a commitment to leaving a<br />

legacy for New Zealand and<br />

Australia, is an example of<br />

how event planners of today<br />

are working to ensure their<br />

events can be a force for<br />

good.”<br />

Tyson says event managers<br />

and tourism operators alike<br />

are embracing regenerative<br />

tourism, a concept that is part<br />

of New Zealand’s Tourism<br />

Industry Transformation<br />

Plan. While turning a<br />

profit is important for the<br />

sustainability of any event,<br />

she says the industry is acutely<br />

aware that maintaining<br />

community support requires<br />

their events to contribute<br />

across all four well-beings<br />

– cultural, societal and<br />

environmental, as well as<br />

economic.<br />

This more enlightened<br />

thinking is becoming<br />

commonplace for events of all<br />

sizes, from sports events and<br />

music festivals to trade shows<br />

and conferences.<br />

“We’re seeing some<br />

impressive initiatives from<br />

conference organisers who<br />

are bringing their events<br />

to the <strong>Waikato</strong>. There’s a<br />

strong desire to celebrate and<br />

support host communities<br />

and conference organisers<br />

are putting huge efforts into<br />

offering low-carbon activities<br />

or options.”<br />

Rather than providing<br />

a bottle of wine or another<br />

conventional gift for a speaker<br />

at an event, some conference<br />

organisers are now expressing<br />

their thanks by donating to a<br />

local community group of the<br />

speaker’s choice, Tyson says.<br />

Other common initiatives<br />

include field trips to<br />

exchange knowledge or take<br />

part in activities such as<br />

tree planting, community<br />

engagement by international<br />

speakers who are attending<br />

events, and sourcing of food,<br />

drink and other supplies from<br />

the local region.<br />

Be a mighty local!<br />

The <strong>Waikato</strong> has award winning venues, unique attractions and a proven track record for<br />

delivering exceptional events.<br />

To book with a local supplier or to find out more visit meetwaikato.com<br />

With Covid-19<br />

restrictions<br />

behind us and<br />

what we hope<br />

will be a record<br />

event season<br />

heating up,<br />

Hamilton and<br />

<strong>Waikato</strong> are well<br />

placed to enjoy<br />

the benefits.


Nick Juett has had<br />

an exceptional career<br />

in hospitality<br />

Find out about what brought him<br />

to the <strong>Waikato</strong> to manage JetPark<br />

Hamilton Airport Hotel.<br />

Q Tell us a bit about yourself<br />

& your experience?<br />

A Originally from the United<br />

Kingdom, I began my<br />

career at the Haven Hotel<br />

and worked my way up<br />

to general manager for<br />

the hotel. After I gained a<br />

wealth of knowledge, my<br />

passion for travel took<br />

me elsewhere and I have<br />

worked for many years<br />

as hotel manager in many<br />

countries including the<br />

Caribbean, the Philippines,<br />

Vietnam, Turkey, Italy,<br />

India, Fiji, and now New<br />

Zealand.<br />

Q What brought you<br />

to the <strong>Waikato</strong>?<br />

A I have a great love for travel<br />

and have been lucky to find a<br />

career that has let me travel<br />

to so many beautiful places<br />

in the world. New Zealand<br />

is a gorgeous country so,<br />

naturally, it was on the list<br />

of destinations for me. And<br />

of course, my wife is a Kiwi.<br />

Q What inspired you to<br />

pursue a career in hotel<br />

management?<br />

A I was inspired by a<br />

combination of personal<br />

interests and experiences.<br />

My interest with hotel<br />

management grew as I had<br />

the opportunity to travel<br />

and stay in different hotels.<br />

I observed the impact that<br />

a well-managed hotel<br />

can have on a traveller’s<br />

overall experience and<br />

learned that it’s not just<br />

about the accommodation,<br />

but creating a seamless,<br />

enjoyable experience.<br />

Q Why do you enjoy<br />

managing the JetPark<br />

Hamilton Airport Hotel?<br />

A I truly enjoy the day-to-day<br />

operations that come with<br />

running a hotel and have a<br />

WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> CONFERENCE & EVENTS 31<br />

true commitment to guest<br />

satisfaction. The dynamic<br />

nature of the hotel industry<br />

creates new challenges and<br />

opportunities continuously<br />

and I love getting to meet<br />

so many people with such<br />

diverse backgrounds. My<br />

staff and their development<br />

are also a key component<br />

to what drives me and the<br />

promotion of the local area<br />

as a desirable and versatile<br />

destination is what makes<br />

working at JetPark<br />

Hamilton Airport Hotel so<br />

worthwhile.<br />

Q How does the hotel<br />

engage with and<br />

contribute to the local<br />

community?<br />

A JetPark Hotels are all<br />

about community, which<br />

is another reason it’s such<br />

a wonderful place to work.<br />

JetPark Hotels support the<br />

Make-A-Wish foundation,<br />

Animal Welfare Fellowship,<br />

Women’s Refuge, Dress for<br />

Success and more. On top<br />

of these charities the hotel<br />

group supports, JetPark<br />

Hamilton supports other<br />

community organisations<br />

such as the NZ Blood<br />

Services blood drive we are<br />

hosting this October.<br />

Q With the growing demand<br />

for responsible and<br />

green travel, are there<br />

any sustainability or ecofriendly<br />

practices your<br />

hotel has implemented?<br />

A JetPark Hotels and JetPark<br />

Hamilton Airport Hotel are<br />

doing our part to help keep<br />

our country green. Here<br />

at JetPark Hamilton, we<br />

have removed all single<br />

use products, made sure<br />

all our packaging is ecofriendly,<br />

use low energy<br />

lighting, eco-friendly metal<br />

pens, and we have glass<br />

milk bottles from Raglan’s<br />

Dreamview Creamery in<br />

every room. We are all for<br />

helping each travel reduce<br />

their carbon footprint.<br />

Q Can you share a<br />

memorable guest<br />

testimonial or feedback<br />

story?<br />

A Is it corny if I say there are<br />

too many? There’s many<br />

that stand out, so I guess<br />

I’ll talk to our most recent<br />

event here at the hotel. They<br />

wrote a beautiful thank you<br />

letter to the team as their<br />

event was a marvellous<br />

success.<br />

Q What is your vision for<br />

JetPark Hamilton and<br />

The Propeller Restaurant and Bar<br />

what would you like to<br />

see for the Hamilton<br />

property?<br />

A JetPark Hamilton Airport<br />

Hotel has so much to<br />

offer. I would love to see<br />

our conferencing sector<br />

gain even more traction<br />

including adding weddings<br />

to our register. We also<br />

have a wonderful bistro,<br />

Propeller Restaurant &<br />

Bar, and we are currently<br />

working on a new and<br />

innovative menu to satisfy<br />

all those traveling as<br />

well as be a lunch/dinner<br />

destination for the locals.<br />

The list goes on as there’s<br />

multiple ways this hotel<br />

can continue to grow and<br />

succeed.<br />

Q Anything else<br />

you’d like to add?<br />

A If you haven’t made it out to<br />

JetPark for a meal, a night’s<br />

stay or an event, I hope you<br />

keep us in mind and stop in<br />

to visit!<br />

Find out more about JetPark at<br />

jetparkhamilton.co.nz.


“Working with Fosters<br />

was a genuinely<br />

professional experience<br />

that guaranteed the<br />

standards of excellence<br />

NIWA required.”<br />

Michael Bruce, NIWA Regional Manager<br />

NIWA’s new purpose-built Hamilton facility is a $45 million injection in<br />

<strong>Waikato</strong>-based science for the benefit of the nation.<br />

The environmental research complex is on the University of <strong>Waikato</strong> campus and<br />

includes 5,000m² of laboratory space and office facilities, alongside standalone<br />

workshop and storage buildings. It strengthens long-standing partnerships with<br />

both the University and <strong>Waikato</strong>-Tainui.<br />

The old NIWA building was about 30 years old, and Regional Manager Michael<br />

Bruce says “It had become apparent that a purpose-built, state-of-the-art<br />

facility was needed to meet our needs, now and into the future, to ensure NIWA<br />

can continue to provide worldclass environmental science.<br />

“We also needed a space that was going to attract and retain skilled people,<br />

many of whom could choose to work anywhere in the world.”<br />

NIWA’s new main building includes 900m 2 of advanced laboratory space with<br />

extensive bench space, temperature controlled rooms, wet labs, an electrically/<br />

magnetically shielded room (Faraday cage), a lead-lined X-ray room, walk-in<br />

sample/specimen fridges and freezers, a radioisotope lab, eDNA preparatory<br />

clean room and multiple fume cupboards for controlled experimentation.<br />

The upper floor provides sophisticated research and office facilities for more than<br />

150 scientists, technicians and support staff, working across NIWA’s freshwater,<br />

climate and marine science disciplines, with extensive accommodation for<br />

visiting scientists and collaborators.<br />

Fosters was chosen for this build project on the basis of their reputation.<br />

“Fosters are clear leaders in the <strong>Waikato</strong> for a project of this size and<br />

complexity,” explains Michael. “They’re known as a highly competent team with<br />

a proven record. Throughout the entire process, tender to completion, they were<br />

an easy team to work with.”<br />

The project team included Fosters, TBIG Project Management, Beca Engineering,<br />

Warren and Mahoney Architects, and Labworks. It was a large group to<br />

coordinate, on a project with many moving parts.<br />

“Fosters were the cornerstone, keeping the project moving, within budget and<br />

on-time,” says Michael. “All the time, meeting our high expectations for Health<br />

and Safety by keeping everyone safe on site.”<br />

Building to 5 Green Star Principles was vital to meet NIWA’s sustainability<br />

principles. It also added another level of complexity.<br />

“Having this intricate and compact design delivered on time, on budget and<br />

to spec shows Fosters were exceptional at organisation and delivery,” says<br />

Michael.<br />

“They were also exceptional at communication. This wasn’t just a box-ticking<br />

exercise for their team; we were included at every step, and that made the<br />

project work so well. Working with Fosters was a genuinely professional<br />

experience that guaranteed the standards of excellence NIWA required.”<br />

Got a build project in mind?<br />

Get in touch with Fosters today!<br />

FOSTERS.CO.NZ<br />

07 849 3849

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