Waikato Business News August/September 2023
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of cooperation.
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of cooperation.
- No tags were found...
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
AUGUST/SEPTEMBER <strong>2023</strong><br />
VOLUME 31<br />
ISSUE 8<br />
READ ONLINE AT<br />
http://www.wbn.co.nz<br />
/<strong>Waikato</strong><strong>Business</strong><strong>News</strong><br />
The <strong>Waikato</strong> region’s voice of local business<br />
PIKO GIN WINS SILVER<br />
Infusing gin and the unique flavours of Aotearoa has won<br />
<strong>Waikato</strong>’s Clark Lane Distillery a silver medal at the Asia<br />
Spirits Challenge - PAGE 6<br />
LOCAL PR GOES GLOBAL<br />
<strong>Waikato</strong>-based Brainchild director Angela March has been<br />
selected as one of only 26 women for the Global Women in<br />
Public Relations Empower programme - PAGE 13<br />
THE BUSINESS OF ART<br />
Art lovers from all over the <strong>Waikato</strong> and beyond will be flocking<br />
to the annual Raglan Arts Weekend exhibition and studio<br />
trail this Labour Weekend - PAGE 14<br />
Lucy earns<br />
her gluten<br />
free daily<br />
bread<br />
What began as a gluten free<br />
bread making experiment for<br />
health reasons has turned into a<br />
growing business for Raglan local<br />
Lucy Donaldson.<br />
CONTINUED - PAGE 3<br />
SOLD<br />
SOLD<br />
SOLD<br />
SOLD<br />
SOLD<br />
SOLD<br />
SOLD<br />
SOLD<br />
Gym<br />
$699,000<br />
Hospitality<br />
$839,000<br />
Pizza Franchise<br />
$895,000<br />
SOLD<br />
Superette<br />
$650,000<br />
Retail Franchise<br />
$749,000<br />
SOLD<br />
Rural Services<br />
$2,400,000<br />
SOLD<br />
Construction<br />
$3,500,000<br />
Skin Clinic<br />
$620,000<br />
SOLD<br />
Mechanic<br />
$295,000<br />
Manufacturing<br />
$8,000,000<br />
SOLD<br />
Professional<br />
$3,400,000<br />
Service Station<br />
$575,000<br />
SOLD<br />
Automotive<br />
$325,000<br />
Engineering<br />
$2,000,000<br />
All LINK NZ offices are licensed REAA 2008<br />
Thinking of selling?<br />
Start here with a confidential call.<br />
0800 225 999<br />
LINKBUSINESS.CO.NZ
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
Grayson Clements associate<br />
thrives on simplifying the<br />
complex for clients<br />
Grayson Clements’ Associate Lawyer, Philip McHugh, thrives on<br />
complexity and the challenge of navigating uncertainties.<br />
What sets him apart,<br />
however, is his<br />
ability to put the<br />
individual, his client, at the<br />
center of the issue and develop<br />
bespoke legal solutions to<br />
protect them, their interests,<br />
and their families.<br />
Philip was recently<br />
promoted from lawyer to<br />
associate at Grayson Clements,<br />
a law firm based at Hamilton’s<br />
Innovation Park. The firm was<br />
established in 2008 by directors<br />
Michael Grayson and Andrew<br />
Clements with the desire to<br />
grow a firm that was “a little bit<br />
different” in its value-driven,<br />
client-centric approach. It now<br />
employs 26 legal professionals<br />
across a wide range of areas.<br />
Philip’s love of learning is<br />
clear, and it’s an approach that<br />
he carries into his interactions<br />
with clients.<br />
He has a Bachelor of Arts,<br />
majoring in philosophy and<br />
political science, another<br />
Bachelor of Arts, majoring in<br />
history and religious studies<br />
and a Bachelor of Arts with<br />
Honours in Religious Studies<br />
from Victoria University in<br />
Wellington. After forging a<br />
successful career in retail,<br />
including a stint in the<br />
complaints department for<br />
a small ship cruise line in<br />
London, Philip went back to<br />
university to study law in 2015,<br />
graduating with a Bachelor of<br />
Laws with Honours in 2018.<br />
He has been practicing as a<br />
solicitor since then, reaching<br />
associate level after only four<br />
years of his admission to the<br />
bar.<br />
He is also passionate about<br />
developments in emerging<br />
technologies, including<br />
blockchain, encryption, and<br />
AI and the developing legal<br />
framework to regulate it.<br />
At his best in complex<br />
situations, Philip is passionate<br />
about helping his clients<br />
achieve their goals with simple<br />
legal solutions.<br />
“Just because your life is<br />
complex, doesn’t mean your<br />
legal structure has to be,” he<br />
says.<br />
When I’m working<br />
with a client, I start<br />
by getting to know<br />
them, what drives<br />
them, what their<br />
internal motivators<br />
are. By knowing<br />
this, and building a<br />
great relationship,<br />
we can come to a<br />
legal solution that<br />
best suits their<br />
needs and can<br />
grow as they grow.<br />
It’s no surprise then that<br />
Philip thrives on making his<br />
clients feel comfortable with<br />
their legal structures and<br />
explaining complex legal terms<br />
in plain language. His specialty<br />
is in helping individual and<br />
corporate clients structure<br />
their relationships with<br />
deeds, agreements and other<br />
documentation, and he has<br />
a particular interest in the<br />
interplay of legal persons<br />
(companies, trusts, Limited<br />
Philip McHugh<br />
Grayson Clements – Design, Deliver, Protect<br />
Partnerships, etc) to protect,<br />
preserve and commercialise<br />
his clients’ potential.<br />
“As a lawyer, I love<br />
exploring the ‘what if’<br />
scenarios with clients, going<br />
down rabbit holes and getting<br />
to the heart of a situation and<br />
exploring the opportunities<br />
from there. It’s really satisfying<br />
when you’ve explored all the<br />
options available and come<br />
to a solution that is beneficial<br />
for the client, not just in<br />
protecting their assets, but also<br />
in knowing you have looked at<br />
Grayson Clements was established in 2008 by lawyers Michael Grayson and Andrew<br />
Clements, who both had a desire to grow a firm that focused on designing solutions,<br />
delivering results and protecting people. Their work and reputation have gained<br />
traction and their client base has grown organically to a point where they now have<br />
a team of 26 staff across a range of practice areas.<br />
every possibility and come to<br />
the best solution based on their<br />
needs.<br />
“I’m particularly interested<br />
in the technology space as it<br />
relates to the law, especially<br />
as so much of it has not been<br />
legislated and there’s no<br />
right answer. There’s a huge<br />
amount of work to be done in<br />
that space and that can only<br />
come through us, as legal<br />
professionals, learning more<br />
and doing more work in the<br />
field to establish some best<br />
practices.”<br />
At Bayleys, we believe relationships are<br />
what businesses are built on and how they<br />
succeed. We understand that to maximise<br />
the return on your property you need:<br />
Professional property management<br />
A business partner that understands<br />
your views and goals<br />
Contact the Bayleys <strong>Waikato</strong> Commercial<br />
Property Management team today.<br />
Jan Cooney<br />
Head Commercial Property Management -<br />
<strong>Waikato</strong>, Bay of Plenty and Taranaki<br />
027 408 9339<br />
jan.cooney@bayleys.co.nz<br />
David Cashmore<br />
Bayleys Commercial Manager - <strong>Waikato</strong><br />
021 943 305<br />
david.cashmore@bayleys.co.nz<br />
Gert Maritz<br />
Senior Facilities Manager - <strong>Waikato</strong><br />
027 230 2514<br />
gert.maritz@bayleys.co.nz<br />
Darren Rule<br />
Senior Facilities Manager - Bay of Plenty & Taranaki<br />
027 214 1631<br />
darren.rule@bayleys.co.nz<br />
SUCCESS REALTY LTD, BAYLEYS, LICENSED UNDER THE REA ACT 2008<br />
ALTOGETHER BETTER<br />
Residential / Commercial / Rural / Property Services
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
3<br />
Sally Valentine, Lydia Henderson, Lucy Donaldson and Loren Hickman-Mabin<br />
Lucy earns her<br />
gluten free daily bread<br />
FROM - PAGE 1<br />
Lucy’s gluten free bread<br />
is now stocked in stores<br />
across the <strong>Waikato</strong>, Bay<br />
of Plenty and Auckland, and<br />
she’s churning out around<br />
1200 loaves a week.<br />
It was while breastfeeding<br />
her third child and watching<br />
him struggle with colic that<br />
prompted Lucy to cut gluten<br />
and dairy from her diet to give<br />
him some relief.<br />
It worked for him and Lucy<br />
also noticed that her eczema<br />
and stomach pains also eased<br />
up.<br />
“I was originally an operating<br />
theatre nurse and I<br />
used to think the eczema was<br />
due to washing my hands<br />
with surgical scrub so often.<br />
But now I think I may have<br />
had an underlying gluten<br />
intolerance.”<br />
Lucy says like many people<br />
on a gluten free journey she<br />
struggled to find bread that<br />
didn’t compromise on taste<br />
and texture in comparison to<br />
normal bread.<br />
No stranger to baking,<br />
Lucy had been making traditional<br />
sourdough for many<br />
years and decided to experiment<br />
with making gluten free<br />
sourdough.<br />
“I couldn't find any bread<br />
that I actually liked so I<br />
started on a mission of making<br />
Ed Hemming, Lucy Donaldson and Ryan Simmons<br />
my own. And then I became<br />
super obsessed with it until I<br />
got it to the point where I was<br />
like - man, this is a better than<br />
anything I can buy, I wonder<br />
if anyone else would enjoy it,”<br />
she says.<br />
Lucy had always been a<br />
fan of bakery Volare sourdough<br />
so she decided to make<br />
a cheeky call to co- owner Ed<br />
Hemming.<br />
“I wondered why the biggest<br />
bakery in the <strong>Waikato</strong><br />
wasn’t doing anything gluten<br />
free so I tracked down Ed’s<br />
number and gave him a call.”<br />
The call couldn’t have<br />
come at a better time for both<br />
parties; Volare owners Ed and<br />
Ryan Simmons were keen<br />
to do a gluten free range but<br />
didn’t have the time and they<br />
were happy to support Lucy to<br />
make a go of baking and selling<br />
gluten free bread.<br />
“They had lots of people<br />
asking about gluten free<br />
bread so they knew there was<br />
a demand. But they wanted to<br />
do it right with a purpose-built<br />
bakery to make sure that if<br />
you're calling it gluten free<br />
there's no possibilities of cross<br />
contamination. I wasn't sure<br />
at our first meeting where it<br />
would go or what would come<br />
of it, but after a long chat we<br />
decided to start a business<br />
together.”<br />
With her youngest only 18<br />
months old at the time Lucy<br />
wasn’t sure how she would<br />
manage but the decision was<br />
Sally Valentine, Lucy Donaldson and Lydia Henderson<br />
taken out of her hands a short<br />
while later when New Zealand<br />
went into its first COVID<br />
lockdown.<br />
Not wanting to take the<br />
risk in uncertain times, they<br />
decided to put the business<br />
idea on the backburner.<br />
And, like so many of us<br />
during lockdown, Lucy got her<br />
bake on and set about perfecting<br />
her sourdough.<br />
“We kept in touch. But it<br />
was all up in the air of whether<br />
we should be doing this. I was<br />
still quite driven about it, even<br />
though I didn't really know<br />
whether it would happen or<br />
not.”<br />
Two years later in April<br />
2022 after lots of baking<br />
trial and error, and several<br />
lockdowns, they opened a purpose-built<br />
bakery in Grasslands<br />
Place in Hamilton.<br />
In the first three months<br />
Lucy worked really long hours<br />
five days a week trying to keep<br />
up with the production.<br />
“I’d get up super early to<br />
head to Hamilton to bake the<br />
bread, drive back to Raglan,<br />
pick up the kids and take them<br />
into Hamilton. My husband<br />
would pick them up and then<br />
I'd slice all the bread, pack<br />
it, take it down to Volare and<br />
then go home.”<br />
Having been a theatre<br />
nurse helped with the stamina<br />
off pulling such long shifts and<br />
being on her feet all day.<br />
“Ed and Ryan were instrumental<br />
in getting someone to<br />
help. They said this isn't sustainable.<br />
Yes, you’ve got to<br />
do long hours when you first<br />
go into business, but it’s not<br />
sustainable when you’ve got a<br />
young family. To be honest we<br />
weren't expecting it to be so<br />
popular, so quickly.”<br />
Ed’s business mind and<br />
Ryan’s baking expertise coupled<br />
with the thousands of<br />
hours of Lucy’s gluten free<br />
baking experimentation was<br />
the perfect storm for a successful<br />
business.<br />
“I couldn't have done it<br />
without them and they say the<br />
same about me. It was a perfect<br />
combination of the three<br />
of us because we all have different<br />
things to offer,” Lucy<br />
says.<br />
It’s still hard graft but<br />
she now employs five staff<br />
who help her get the bread to<br />
market.<br />
As well as being stocked<br />
in every Volare store in the<br />
<strong>Waikato</strong> and Auckland, lots of<br />
health food stores now stock<br />
the gluten free range.<br />
Lucy’s bread is also sold on<br />
the Volare stand at the Hamilton<br />
and Cambridge Markets<br />
and is sold online and<br />
delivered direct to customers<br />
nationwide.<br />
The range includes a sourdough,<br />
a fruit bread, a seedy<br />
loaf and a tradition white<br />
loaf which, Lucy says, will<br />
work perfectly at a sausage<br />
sizzle and ideal for the kids’<br />
lunchboxes.<br />
Having grown so quickly,<br />
Lucy is now focusing on<br />
expanding the Auckland<br />
market.<br />
“We're just trying to perfect<br />
our systems at the moment<br />
and trying to increase our<br />
Auckland client base. Logistic<br />
for us is really hard being<br />
a fresh product. So we’re just<br />
trying to fine tune those kind<br />
of practices to make it more<br />
accessible for people.”<br />
Having grown up in Raglan,<br />
Lucy credits the entrepreneurial<br />
and spirit she experienced<br />
in the small surf town<br />
to giving her the confidence to<br />
start a business.<br />
“Raglan has changed a lot<br />
and the community size has<br />
grown, but I still think that<br />
it is full of people supporting<br />
new ideas and each other,<br />
which is probably why it continues<br />
to attract so many new<br />
people - nothing to do with<br />
the surf of course. Having that<br />
support behind me I think<br />
really gave me the confidence<br />
to put myself out there and<br />
give it a go.”
4 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
SWIFT launches $50,000 scholarship scheme<br />
South <strong>Waikato</strong> Investment Fund Trust (SWIFT) has launched a<br />
$50,000 scholarship scheme to help South <strong>Waikato</strong> residents<br />
of all ages with their tertiary education.<br />
SWIFT chief executive<br />
Amanda Hema says<br />
applicants who are not<br />
eligible for the Government’s<br />
fees free programme may<br />
receive up to $5,000 ($1,000<br />
for course related costs and<br />
$4,000 for study fees). People<br />
who are eligible for the Government’s<br />
fees free programme<br />
may receive up to $1,000 for<br />
course related costs in their<br />
first year.<br />
The scholarship programme<br />
is not only for school leavers.<br />
“SWIFT endorses ‘whole of<br />
life’ education and welcomes<br />
Hema says the<br />
scholarship scheme has<br />
been designed as part<br />
of the trust’s purpose<br />
to create educational<br />
initiatives in the South<br />
<strong>Waikato</strong> district<br />
applicants who are in employment<br />
looking to upskill and or<br />
members of the community<br />
who are looking to reintegrate<br />
into the job market by upskilling<br />
or gain employment in<br />
another industry sector,” Hema<br />
says.<br />
The scholarships are open<br />
to returning applicants as constant<br />
upskilling and development<br />
is encouraged.<br />
“The scholarships won’t be a<br />
‘one and done’. If an individual<br />
continues to study beyond their<br />
first tertiary qualification or for<br />
extended years beyond their<br />
programme, they can<br />
apply each year.<br />
“All applicants are<br />
welcome and we would<br />
especially love to hear<br />
from people who are<br />
the first in their family<br />
to undertake tertiary<br />
education because we<br />
can refer them to other<br />
organisations which<br />
can assist financially<br />
or advise on enrolment<br />
in their chosen<br />
Amanda Hema<br />
field. Qualifications that help<br />
the applicant to gain employment<br />
in South <strong>Waikato</strong> will be<br />
prioritised.”<br />
Hema says the scholarship<br />
scheme has been designed as<br />
part of the trust’s purpose to<br />
create educational initiatives<br />
in the South <strong>Waikato</strong> district<br />
and will run for five years from<br />
2024 to 2028.<br />
“Additional support beyond<br />
financial scholarships is<br />
deemed essential for all applicants<br />
and we also believe it is<br />
important to create scholarship<br />
cohorts. A pastoral care<br />
programme and support is<br />
expected to be developed with<br />
potential partners over time.”<br />
SWIFT’s preferred tertiary<br />
providers for the scholarships<br />
are Toi Ohomai Te Pukenga<br />
or University of <strong>Waikato</strong>. Te<br />
Wānanga o Aotearoa and Open<br />
Polytech are also recognised as<br />
potential providers.<br />
“This is because Toi Ohomai<br />
Te Pukenga Tokoroa Campus<br />
is easier to access for people<br />
within South <strong>Waikato</strong> District<br />
and the <strong>Waikato</strong> University<br />
provides transportation to its<br />
Hamilton Campus.”<br />
Applications for the scholarships<br />
are open until Tuesday,<br />
October 31 and can be made at<br />
swift.org.nz/scholarship.<br />
Successful applicants will<br />
be announced on Saturday,<br />
November 18 at the first public<br />
open day for Pukenga Rau, the<br />
South <strong>Waikato</strong> Trades Training<br />
Centre.<br />
Championing our stars of regenerative tourism<br />
In late <strong>September</strong> we<br />
launched an initiative to<br />
shine a light on regenerative<br />
tourism’s potential to<br />
transform <strong>Waikato</strong> communities,<br />
the environment and the<br />
visitor experience for the better.<br />
Titled ‘Tiaki in Waitomo’,<br />
the programme explores the<br />
stories of tourism operators in<br />
and around Waitomo Village<br />
to showcase the steps many<br />
of them are taking to make<br />
sure the experiences they offer<br />
actively contribute to the community<br />
and environment.<br />
While this care for people<br />
and place has been ingrained<br />
in their businesses for a long<br />
time, their efforts are part of a<br />
growing movement underway<br />
across our industry, and their<br />
stories – told through engaging<br />
personal videos and case studies<br />
– aim to inspire other tourism<br />
businesses to consider ways<br />
they can be even more of a force<br />
for good.<br />
This shift towards sustainability<br />
and a regenerative<br />
approach, where tourism businesses<br />
actively contribute to the<br />
community and environment,<br />
is more important than ever as<br />
we head into a summer period<br />
that promises to be one of our<br />
busiest for years. Kiwis will be<br />
travelling around our country<br />
for their Christmas/New Years<br />
holidays and Statistics New<br />
Zealand data shows monthly<br />
international visitor numbers<br />
are now sitting at more than<br />
80 per cent of 2019 pre-Covid<br />
numbers.<br />
I’m unashamedly biased,<br />
TELLING<br />
WAIKATO’S STORY<br />
BY NICOLA GREENWELL<br />
Chief executive, Hamilton &<br />
<strong>Waikato</strong> Tourism<br />
but I think the videos and stories<br />
created as part of the project<br />
are incredibly heartwarming.<br />
From riparian planting<br />
and the use of solar panels for<br />
energy generation to pest control<br />
and an unwavering focus<br />
on employing and selling local,<br />
there are fantastic activities<br />
happening in Waitomo that are<br />
both inspiring for manuhiri and<br />
that other tourism businesses<br />
can learn from and integrate<br />
easily into their own operations.<br />
The efforts of operators and<br />
the Waitomo community are<br />
having an impact too – locals<br />
are reporting more native<br />
birdlife and environmental<br />
monitoring is showing cleaner<br />
waterways, healthier caves and<br />
more abundant glowworms.<br />
Developed in collaboration<br />
with Waitomo District Council,<br />
the Department of Conservation,<br />
isite representatives and<br />
local tourism businesses, these<br />
operator stories provide the<br />
‘wow factor’ for the launch but<br />
our work with these partners<br />
also takes a wider holistic view.<br />
Working together, we’ve<br />
run workshops with operators<br />
regarding Tiaki, worked with<br />
individuals on initiatives within<br />
their own businesses and set the<br />
wheels in motion for Tiaki signage<br />
across the Waitomo district.<br />
Alongside our Waitomo<br />
operators we are sharing the<br />
Tiaki messages through our<br />
channels, digital platforms and<br />
onsite in their places of business<br />
to help educate manuhiri/<br />
visitors about the part they also<br />
play in caring for our people<br />
and place<br />
We’re incredibly proud of<br />
Tiaki in Waitomo and we can’t<br />
wait to see where it goes. Over<br />
the next few months we will<br />
work closely with like-minded<br />
industry bodies including Tourism<br />
New Zealand, Waitomo<br />
District Council, Department<br />
of Conservation, iwi, tourism<br />
operators, media and others to<br />
share these fantastic Tiaki in<br />
Waitomo stories far and wide.<br />
We hope to continue to grow<br />
the Tiaki in Waitomo concept<br />
Our team<br />
DESIGNER<br />
Kelly Gillespie<br />
kelly@dpmedia.co.nz<br />
DESIGNER<br />
Warren Gilberston<br />
design@dpmedia.co.nz<br />
EDITORIAL<br />
Janine Jackson<br />
editor@dpmedia.co.nz<br />
ADVERTISING<br />
MANAGER<br />
Joanne Poole<br />
Ph: (07) 838 1333<br />
Mob: (021) 507 991<br />
joanne@dpmedia.co.nz<br />
in the year ahead and, funding<br />
permitting, hopefully replicate<br />
it in other <strong>Waikato</strong> communities.<br />
In doing so, we will bring<br />
the fantastic mahi being done<br />
by our local tourism operators<br />
into the light and enable sharing<br />
of knowledge about how we<br />
as an industry can help rise the<br />
regenerative tourism tide for<br />
the benefit of our region.<br />
PUBLISHER<br />
Deidre Morris<br />
Ph: (07) 838 1333<br />
Mob: 028 437 5623<br />
deidre@dpmedia.co.nz<br />
•••<br />
STUDIO<br />
Copy/Proofs:<br />
studio@dpmedia.co.nz<br />
SUBSCRIPTIONS<br />
accounts@dpmedia.co.nz<br />
131 Victoria Street, Hamilton<br />
Ph: (07) 838 1333<br />
www.wbn.co.nz<br />
-<br />
www.dpmedia.co.nz
Company-X<br />
Innovation Award<br />
finalists announced<br />
Company-X’s Jeremy Hughes joins innovation<br />
award judges.<br />
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> 5<br />
A<br />
trio of <strong>Waikato</strong> businesses<br />
are competing<br />
for this year’s Company-X<br />
Innovation Award.<br />
Helix Flight Manufacturing<br />
Machines Ltd, Flight<br />
Structures Ltd and Emergency<br />
Consult, all based in Hamilton,<br />
were named finalists of<br />
the <strong>Waikato</strong> Chamber of<br />
Commerce <strong>Business</strong> Awards<br />
on <strong>September</strong> 13.<br />
Company-X co-founder<br />
and director Jeremy Hughes<br />
was one of the Innovation<br />
Award judges and presented<br />
the finalists with certificates.<br />
“It is so good to see<br />
innovation thriving in the<br />
Mighty <strong>Waikato</strong>,” Hughes<br />
said.<br />
“Company-X has sponsored<br />
the innovation award since<br />
2017. It was an honour to be<br />
asked to join the panel of judges<br />
this year. Even experienced<br />
businesspeople learn<br />
something from the process<br />
of entering and the feedback<br />
process in these awards, and<br />
that goes for judges too. I loved<br />
hearing about the journey our<br />
innovators are on. I enjoyed<br />
the process tremendously.”<br />
This category recognises<br />
organisations that have<br />
enhanced their success<br />
through innovation - both in<br />
thinking and implementing of<br />
an idea.<br />
Their innovation can be in<br />
a product, service, technology,<br />
or process.<br />
<strong>Business</strong>es entering the<br />
Innovation category are<br />
required to have a minimum<br />
of two full time equivalent<br />
employees and annual net<br />
turnover more than $1 million.<br />
“Company-X Innovation<br />
Award finalists are a<br />
testament to the creativity and<br />
ingenuity of Mighty <strong>Waikato</strong><br />
companies,” said Company-X<br />
co-founder and director David<br />
Hallett. “We’re proud of their<br />
work, and excited to see what<br />
they do next.”<br />
Head judge Dr Heather<br />
Connolly of <strong>Waikato</strong><br />
University’s Management<br />
School said the panel of 29<br />
judges was impressed with the<br />
quality of the finalists.<br />
“We were also pleased to<br />
see the number of entries up<br />
on last year, with a total of 76<br />
entries this year. The calibre<br />
of entrants was excellent and<br />
From left to right, Flight Structures founding director Jon Kerr and business manager Sally Kerr,<br />
Emergency Consult chief executive Jenni Falconer, Helix Flight Manufacturing Machines global<br />
marketing manager Graham Brown and Company-X co-founder and director Jeremy Hughes.<br />
it’s always encouraging to see<br />
businesses enter for the first<br />
time,” Connolly said.<br />
“As judges we feel<br />
privileged that the entrants<br />
again have provided us with<br />
the opportunity to find out<br />
more about what makes them<br />
special. And as businesses in<br />
the region, there are some<br />
amazing things happening.”<br />
Even experienced businesspeople<br />
learn something from the process<br />
of entering and the feedback<br />
process in these awards<br />
Project manager<br />
joins Company-X<br />
Company-X has announced<br />
Basundhara Rai has joined the<br />
software specialist as a senior project<br />
manager.<br />
Hamilton-based Rai manages planning,<br />
scheduling, budgeting, execution, and<br />
delivery of projects for a number of<br />
Company-X clients.<br />
Rai came to Company-X with extensive<br />
experience as a project manager and<br />
business analyst with a diverse range of<br />
multinationals. Rai joined Company-X<br />
from Canadian multinational media<br />
conglomerate Thomson Reuters where<br />
she was a project manager responsible for<br />
legal content for the United Kingdom and<br />
European Union. Before that Rai worked<br />
for US multinational financial services firm<br />
JP Morgan Chase and Co as an associate<br />
project manager and senior business<br />
analyst.<br />
Rai is a certified scrum master, certified<br />
in the most popular agile scaling framework<br />
in the world, Scaled Agile Framework<br />
(SAFe) and is Project Management<br />
Professional trained.<br />
Rai has a postgraduate degree in<br />
Information Technology and a Master<br />
of <strong>Business</strong> Administration from Narsee<br />
Monjee Institute of Management Studies in<br />
Mumbai, India.<br />
Rai, who joined Company-X in June,<br />
said she was enjoying immersing herself<br />
in Company-X culture getting to know its<br />
clients and their projects.<br />
“It has been extraordinary,” Rai said.<br />
“It is awesome to connect and collaborate<br />
with such bright minds, each with different<br />
specialties.”<br />
Company-X professional services<br />
manager Michael Hamid said: “We are<br />
Basundhara Rai<br />
delighted to welcome Basundhara to the<br />
Company-X team. She has come up to<br />
speed on several projects very quickly<br />
and our clients are already benefiting<br />
from her project management skills and<br />
experience.”<br />
In a short period, I have<br />
experienced the array<br />
of software services<br />
Company-X provides.<br />
I have already learned<br />
so much and am really<br />
looking forward to<br />
expanding my knowledge<br />
horizon.<br />
Acquisition led<br />
to Innovation<br />
Award<br />
Software specialist Company-X’s<br />
acquisition of Pepper Creative<br />
in 2019 led to the development<br />
of the innovation award winning<br />
software Voxcoda.<br />
The inspiration for<br />
Voxcoda came from<br />
Pepper Creative founder<br />
Lance Bauerfeind, who joined<br />
Company-X as product owner<br />
of the software after the acquisition.<br />
Voxcoda uses artificial<br />
intelligence to generate<br />
natural-sounding audio files<br />
from text. This makes it a<br />
cost-effective and efficient<br />
way for businesses to create<br />
voice-overs for their products,<br />
services, and marketing<br />
materials.<br />
In October 2020,<br />
Company-X won the<br />
Homegrown Innovators<br />
Independent Software Vendor<br />
category for Voxcoda in IDG’s<br />
Reseller <strong>News</strong> Innovation<br />
Awards. The judges praised<br />
Voxcoda for its ability to<br />
automate a labour-intensive<br />
manual process and introduce<br />
automated<br />
workflow<br />
technology to transform the<br />
process for users.<br />
“Voxcoda is one of the jewels<br />
in the crown of our acquisition<br />
of Pepper Creative,” said<br />
David Hallett, co-founder, and<br />
director of Company-X. “It’s a<br />
product that revolutionises the<br />
way that companies create and<br />
manage voice-overs.”<br />
Voxcoda was also<br />
instrumental in Company-X<br />
becoming an Amazon Web<br />
Services (AWS) Partner. AWS<br />
Partners are companies that<br />
have demonstrated expertise<br />
in using AWS services to<br />
help customers achieve their<br />
business goals. Company-X was<br />
awarded AWS Partner status<br />
following an AWS foundational<br />
review of Voxcoda.<br />
“We are excited to become<br />
an AWS Partner,” said Jeremy<br />
Hughes, co-founder, and<br />
director of Company-X. “This<br />
partnership will allow us to<br />
provide our customers with the<br />
best possible cloud solutions<br />
and help them to achieve their<br />
business goals.”<br />
The acquisition of Pepper<br />
Creative was a strategic move<br />
by Company-X to expand its<br />
capabilities in extended reality.<br />
Lance Bauerfeind<br />
As a result of the acquisition,<br />
Company-X was able to build<br />
a state-of-the-art virtual reality<br />
(VR) training programme for<br />
First Gas. The VR training<br />
programme uses a true-to-life<br />
VR model of the Te Kowhai<br />
Main Line Valve in the <strong>Waikato</strong><br />
to train First Gas employees on<br />
how to safely operate the plant.<br />
Company-X also built<br />
a VR welding fume risk<br />
identification and control<br />
implementation experience for<br />
WorkSafe. The VR experience<br />
allows WorkSafe employees to<br />
learn about the risks of welding<br />
fumes and how to control<br />
them.<br />
“The acquisition of Pepper<br />
Creative has been a major<br />
success for Company-X,” said<br />
Hughes. “We have been able<br />
to develop innovative new<br />
products and services, such as<br />
Voxcoda and the VR training<br />
programmes for First Gas and<br />
WorkSafe. We are excited to<br />
continue to innovate and grow<br />
our business in the years to<br />
come.”
6<br />
Piko gin wins<br />
silver with the<br />
flavours of<br />
Aotearoa<br />
Infusing gin and the unique flavours<br />
of Aotearoa has won <strong>Waikato</strong>’s Clark<br />
Lane Distillery a silver medal at the<br />
Asia Spirits Challenge.<br />
Co-founders Andrew<br />
Thomson, Andre<br />
Vandenberg, Duncan<br />
Otto and Mark Flyger knew<br />
they had stumbled onto something<br />
special when they tasted<br />
their first batch of pikopiko-infused<br />
gin.<br />
"Winning this medal validates<br />
the exceptional quality<br />
we consistently aim to offer,"<br />
Otto says.<br />
Like many good business<br />
plans of late, the idea was conceived<br />
during the Covid-19<br />
lockdown by a group of blokes<br />
Piko co-founders Andrew Thomson, Andre<br />
Vandenberg, Duncan Otto and Mark Flyger<br />
over a friendly beer discussing<br />
how they might experiment<br />
with Duncan’s small distillery<br />
sitting in the shed at his Clark<br />
We’ve discovered one<br />
of the nice ways to<br />
drink it is with a slice<br />
of cucumber, some<br />
cracked pepper and<br />
just a little tonic<br />
Lane home in Te Pahu.<br />
“We had experimented<br />
with adding different flavours<br />
to alcohol but this was a different<br />
experience (making<br />
alcohol from scratch). We did<br />
a bit of research and with the<br />
first initial taste we knew we<br />
had something pretty good,<br />
we just needed to do a bit of<br />
refining,” Duncan says.<br />
There are several<br />
things that set Piko<br />
apart from other<br />
gins, he says, including<br />
the all-important<br />
distinctive, sweet<br />
asparagus-like flavour<br />
from the pikopiko<br />
combined with the<br />
alcohol which is distilled<br />
in fresh spring<br />
water sourced from a<br />
friend’s property at the foothills<br />
of Pirongia.<br />
“During the journey, we<br />
found that, because we make<br />
our own base alcohol where<br />
97% of gin distilleries don’t,<br />
we get a very clean alcohol.<br />
It's not bitter, it's a very nice<br />
flavour.”<br />
Harvested annually, the<br />
pikopiko fronds were originally<br />
sourced locally but the<br />
team have since planted hundreds<br />
of asplenium bulbiferum,<br />
commonly known as<br />
hen and chicken fern, on a<br />
friend’s farm in Taranaki to<br />
provide a consistency in quality<br />
and flavour.<br />
Their gin journey has also<br />
seen a move from Duncan’s<br />
home still to larger distillery<br />
equipment based at his pub<br />
Biddy Mulligans on Hood<br />
Street in December last year.<br />
They’ve also taken on sales<br />
and marketing manager Stuart<br />
Atiken to help boost the profile<br />
of Piko – starting locally<br />
before moving to the international<br />
markets of China, Japan<br />
and the UK.<br />
Aitken says Piko is a highend<br />
gin and this is reflected in<br />
the price – retailing at $95 for<br />
a 700ml bottle.<br />
“We've been targeting premier<br />
liquor outlets, such as<br />
Hamilton Beer and Wine, the<br />
Keg Liquor Merchant, Cambridge<br />
Fine Wine and the<br />
Mount Wine Barrel. We've got<br />
it in places like Ernest and Palate<br />
and others have expressed<br />
an interest.”<br />
They are currently bottling<br />
around 500 Piko gins a month<br />
and keen to go bigger when<br />
the time is right.<br />
“Our long-term plan is to<br />
open up a commercial distillery<br />
somewhere so it’s not<br />
upstairs (in Biddy’s) and<br />
introduce a few new products<br />
over time,” Duncan says.<br />
In the meantime, being<br />
based at Biddy’s means they<br />
can hold Piko tastings upstairs<br />
at the pub.<br />
“We’ve discovered one of<br />
the nice ways to drink it is<br />
with a slice of cucumber, some<br />
cracked pepper and just a little<br />
tonic,” Aitken says.<br />
Dubbed as the world’s<br />
most important gin competition,<br />
the team have also<br />
entered Piko into the London<br />
Gin of the Year Awards and,<br />
with a silver at the Asia Spirits<br />
Challenge, they are hopeful<br />
for some positive results in<br />
November.<br />
•••<br />
Book a Piko gin tasting at<br />
sales@clarklanedistillery.<br />
co.nz or 027 560 4621<br />
Option 1 - $30 pp for 1 hour<br />
tasting. Three different mixes<br />
of Piko gin to taste.<br />
Option 2 - $60 pp for 2 hours.<br />
Three different mixes of Piko<br />
gin with tapas and a cocktail.<br />
Procuta Associates<br />
Urban + Architecture<br />
07 839 6521<br />
www.pauaarchitects.co.nz<br />
“<br />
Architecture takes you to a place you are<br />
unlikely to arrive at on your own. It is the<br />
ultimate opportunity to make your home or<br />
work environment personal and purposeful.
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> 7<br />
1.<br />
2.<br />
3.<br />
4.<br />
Chamber<br />
announces<br />
business<br />
awards<br />
finalists<br />
5.<br />
6.<br />
The finalists in this year’s<br />
<strong>Waikato</strong> Chamber of Commerce<br />
<strong>Business</strong> Awards, supported by<br />
Foster Construction Group, were<br />
announced recently at an event at<br />
<strong>Waikato</strong> University’s The Pā, with 21<br />
businesses named in the line-up.<br />
Head judge Dr Heather<br />
Connolly of <strong>Waikato</strong><br />
University’s Management<br />
School said the panel of<br />
29 judges was impressed with<br />
the quality of the finalists.<br />
“We were also pleased to<br />
see the number of entries up<br />
on last year, with a total of 76<br />
entries this year. The calibre of<br />
entrants was excellent and it’s<br />
always encouraging to see businesses<br />
enter for the first time,”<br />
Connolly says.<br />
“As judges we feel privileged<br />
that the entrants again<br />
have provided us with the<br />
opportunity to find out more<br />
about what makes them special.<br />
And as businesses in the<br />
region, there are some amazing<br />
things happening. Of note<br />
this year was a strong international<br />
trade element among the<br />
entries.”<br />
Tickets for the gala dinner,<br />
to be held at Claudelands<br />
Event Centre on November 17,<br />
are available for purchase at<br />
www.waikatochamber.co.nz/<br />
business-awards-<strong>2023</strong>/<br />
<strong>Waikato</strong> Chamber of<br />
Commerce <strong>Business</strong><br />
Awards finalists<br />
7.<br />
8.<br />
BUSINESS GROWTH AWARD<br />
Treadlite NZ<br />
MS Civil Construction Limited<br />
Pure Lighting<br />
13.<br />
COMMUNITY<br />
CONTRIBUTION<br />
Dive Zone Whitianga<br />
South <strong>Waikato</strong> Investment<br />
Fund Trust (SWIFT)<br />
Ninja Valley<br />
9.<br />
10.<br />
FOR PURPOSE AWARD<br />
Hospice <strong>Waikato</strong><br />
Central Kids Early Education<br />
South <strong>Waikato</strong> Investment<br />
Fund Trust (SWIFT)<br />
14.<br />
1. Abdullah Hussaini, Claire van der Most | 2. Chontelle Burkitt,<br />
Jenni Falconer| 3. Tania Cooper, Tanekaha Murphy| 4. Megan<br />
Weir, Ben Weir | 5. Chris Gardner, Jason Dawson, Vicki Jones<br />
6. Jason Cowan, Mark Morgan, Jeremy Hughes | 7. Jo Goodwin,<br />
Megan Campbell, Sean Williams | 8. Richard Ferdinands, Leonard<br />
Gardner | 9. Tania Witheford, Heather Connolly, Ellie Wilkinson<br />
10. Pat Mellsop, Jane Hill, Kylie Harcourt | 11. Tania O’Sullivan,<br />
Frances McInnes, Jason Trower | 12. Amardeep Khasariya, Tash<br />
Davies, Mark Wylie, Craig Tamblyn | 13. Scott Ratuki, Adam<br />
Findlay, Ross Pacey, Ben Royfee| 14. Shaun van Praagh, Whetū<br />
Taukamo, Heather Connolly, Jess Vanxay<br />
INNOVATION AWARD<br />
Helix Flight Manufacturing<br />
Machines Ltd<br />
Flight Structures Ltd<br />
Emergency Consult -<br />
Rethinking Healthcare<br />
Delivery<br />
INTERNATIONAL<br />
TRADE AWARD<br />
Helix Flight Manufacturing<br />
Machines Ltd<br />
Manta5 Hydrofoil Bikes<br />
Invivo Wines<br />
MARKETING AWARD<br />
Treadlite NZ<br />
Hamilton Airport<br />
Pure Lighting<br />
11.<br />
MICRO BUSINESS<br />
Neuflow Projects<br />
Wyreframe<br />
CFO 4 U<br />
PEOPLE & CULTURE AWARD<br />
MS Civil Construction Limited<br />
Ninja Valley<br />
Wyreframe<br />
SERVICE EXCELLENCE<br />
AWARD<br />
My Mortgage<br />
Normans Transport<br />
Safety Genius<br />
SUSTAINABILITY AWARD<br />
Dive Zone Whitianga<br />
NZ National Fieldays<br />
Society Inc<br />
EMERGING LEADER<br />
OF THE YEAR<br />
Carl Saywell<br />
Adam Norman<br />
Jenni Falconer<br />
12.<br />
The <strong>Waikato</strong> <strong>Business</strong> Awards<br />
are supported by Foster Construction<br />
Group, while the category<br />
sponsors are Chow:Hill<br />
Architects, Company-X, Deloitte,<br />
Hamilton Airport, Mitre 10,<br />
Montana Food & Events, Sky-<br />
Point Technologies, Sleepyhead,<br />
Tompkins Wake, Trust <strong>Waikato</strong>,<br />
the University of <strong>Waikato</strong> and<br />
Wintec Te Pūkenga.<br />
The judging process is<br />
sponsored by 2degrees, while<br />
other support sponsors include<br />
ACLX, Air New Zealand, Barker<br />
Photography, Claudelands,<br />
Emblems, Fairview, INDx<br />
Media, Virtual Print, and<br />
<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong>.
8<br />
Fund launch marks<br />
20 years of <strong>Waikato</strong><br />
Engineering Careers<br />
Association<br />
1. 2.<br />
More than 100 engineering leaders, educators and<br />
supporters gathered to celebrate the 20th anniversary of<br />
<strong>Waikato</strong> Engineering Careers Association at the University of<br />
<strong>Waikato</strong>’s impressive new The Pā recently.<br />
3.<br />
4.<br />
The occasion was marked with the launch<br />
of a new <strong>Waikato</strong> Engineering Education<br />
Fund, focusing on innovation, diversity<br />
and equity in the sector.<br />
Hanga-Aro-Rau, the Workforce Development<br />
Council for Manufacturing Engineering and<br />
Logistics, is applauding the launch, with the sector’s<br />
skills shortage set to grow by 38 per cent to<br />
40,000 workers by 2028 if immediate action is<br />
not taken.<br />
The council’s chief executive Phil Alexander-Crawford,<br />
who attended WECA celebrations,<br />
says WECA’s fund spearheads a direct regional<br />
response to the shortage, supporting innovation<br />
and underrepresented groups in our community.<br />
“This approach is hugely encouraging for our<br />
sector as Aotearoa faces critical skills shortage.<br />
Women are a major source of untapped talent<br />
and are a big part of the solution and we are also<br />
fortunate to have a growing Māori and Pacific<br />
WECA Life Member nominee Roger Evans and<br />
General Manager Mary Jensen cut the cake.<br />
Event organisers Destiny Iraia and<br />
Monique Aitchison of FutureForce®<br />
Careers Hub with Sally Birch, Mary<br />
Jensen and Maddie Walker of WECA.<br />
community. These people are increasingly essential<br />
for creating an innovative and skilled workforce,”<br />
Alexander-Crawford says.<br />
WECA general manager Mary Jensen says<br />
marking the 20-year milestone was a way to celebrate<br />
the strong foundations of the region’s engineering<br />
sector.<br />
The association was founded in 2003 to combat<br />
disconnection between the tertiary education<br />
system and employers, who were struggling to<br />
work together to build a workforce.<br />
“Before WECA was established, engineering<br />
and manufacturing was somewhat a hidden<br />
industry. WECA has been able to bring our sector<br />
to life for young people. It’s paid off, with those<br />
who have been involved for 20 years still around<br />
today – testament to the fact that training and<br />
growing your own workforce from the ground up<br />
grows strong businesses,” Jensen says.<br />
WECA was the brainchild of Roger Evans of<br />
Stafford Engineering, a long-time proponent<br />
of skills development in the region’s business.<br />
Evans was nominated for a WECA Life Membership<br />
at the celebration.<br />
“Roger, and those like him have been a strong<br />
employer voice and generous crusader for better<br />
skills and training in our region.”<br />
Jensen says in two decades the WECA team<br />
has attended more than 60 Careers Expos, spoken<br />
to 1000s of young people, built websites,<br />
facilitated work placements, and lobbied on<br />
behalf of the sector.<br />
“We’ve advocated for members, including<br />
seven years on the <strong>Waikato</strong> Labour Market<br />
Forum and, more recently, supporting Pam Roa<br />
of Longveld in her role with the Regional Skills<br />
Leadership Group. Our members have also profiled<br />
more than 100 young engineers across a<br />
broad spectrum of roles in the regional careers<br />
resource, FutureForce Careers Hub.”<br />
Jensen also represents the region – and<br />
WECA - on the Industry Stakeholder Group for<br />
Hanga-Aro-Rau, the workforce development<br />
council.<br />
The <strong>Waikato</strong> Engineering Education Fund<br />
will be managed by Momentum <strong>Waikato</strong> Community<br />
Foundation and is primarily for scholarships<br />
for trainees, apprentices, and professionals<br />
in the <strong>Waikato</strong> engineering sector, with<br />
a focus on innovation, equity and diversity.<br />
To donate: www.momentumwaikato.nz/donate.<br />
WECA’s 20th Anniversary Celebration<br />
was supported by Vulcan, Beca, University of<br />
<strong>Waikato</strong>, Wintec – Te Pūkenga, Hanga-Aro-Rau<br />
and FutureForce Careers Hub.<br />
5.<br />
7.<br />
9.<br />
11.<br />
6.<br />
8.<br />
10.<br />
12.<br />
1. WECA originals Lou Ewington, Steve Andrew, Bruce Howatt and Roger Evans, Stafford Engineering.<br />
2. A great crowd celebrating WECA’s 20th anniversary at the University of <strong>Waikato</strong> Pā. | 3. The crew from<br />
Vulcan, Jason Merrie, John Teuru, Geoff Maisey, Dean McGovern and Rod Hagan with WECA Chair Mike<br />
Welten. | 4. University of <strong>Waikato</strong> Professor Janis Swan, Wintec – Te Pūkenga’s Trudy Harris and Smart<br />
<strong>Waikato</strong>’s Kris Anderson. | 5. WECA Board Member Mike Duke, of University of <strong>Waikato</strong>, and John Gallagher<br />
of Gallagher Group. | 6. Pam Roa of Longveld and Janice Lapwood of Momentum <strong>Waikato</strong>. | 7. Owen Embling<br />
of Convex, Shelley Wilson of Wintec - Te Pūkenga and Longo Takataka of Longveld. | 8. David Hallett of<br />
Company-X, Rosie Spragg of Te Waka, Les Roa of Longveld and Keith Gallagher of Gallagher Group.<br />
9. University of <strong>Waikato</strong> Senior Deputy Vice Chancellor Alister Jones telling the story of The Pā. |10. Graeme<br />
King of Mainline and Dean McGovern of Vulcan. | 11. The JP Marshall crew Alex Mowles, Marcus Heayns,<br />
Adrian Marshall and Blair Ussher. | 12. WECA Manager Sally Birch, University of <strong>Waikato</strong> Senior Deputy Vice<br />
Chancellor Alister Jones and WECA original Lou Ewington. | 13. Beca’s Vinal Kumar, Iona Young and Richard<br />
Douch with University of <strong>Waikato</strong>’s Jess Vanxay. | 14. Dave Stuart of Stafford Engineering, Mike Welten WECA<br />
Chair, Peter Wilkinson of Wilkinson Transport Engineers and Roger Evans. | 15. Raffle winner David Hallett of<br />
Company-X and Monique Aitchison of FutureForce® Careers Hub. | 16. Hanga-Aro-Rau Chief Executive Phil<br />
Alexander-Crawford, WECA General Manager Mary Jensen and Hanga-Aro-Rau’s Hagen Tautari.<br />
13.<br />
15.<br />
14.<br />
16.
Get connected to Electric<br />
Vehicles – the smart way.<br />
ews<br />
If you’re out and about on any<br />
New Zealand road these days, and<br />
you’ll likely see Electric Vehicles<br />
(EVs). They’re becoming quite<br />
commonplace on our roads,<br />
and there’s a good chance that<br />
we may have helped a few of<br />
those get up and running!<br />
That’s because as the world shifts to using<br />
more sustainable energy sources, we’re<br />
using our energy experience and practical<br />
insights to help businesses make the move<br />
to EVs – for good. Using our experience<br />
and smart infrastructure ideas, we help put<br />
businesses on the road to sustainability<br />
faster, smarter and at just the right price.<br />
Because of this We.EV has seized the<br />
opportunity to lead the way in supporting<br />
businesses to transition their fleets to EVs<br />
by investigating, designing, installing and<br />
provide an end-to-end solution to meet the<br />
customers’ needs to minimise costs now<br />
and into the future. Community owned,<br />
our vision is simple; to help businesses<br />
shape a better, more renewable future<br />
We guide and support businesses who<br />
want to make the shift to EVs with specific<br />
plans and infrastructure that’s flexible, costeffective,<br />
and can expand as your EV fleet<br />
does. From accurate advice to on-the-ground<br />
planning, every customer we work with has<br />
unique needs and goals. So whether your<br />
fleet of EVs is large or small, or you’re even<br />
just at the early stages of thinking about<br />
it – it pays to talk to the local experts first.<br />
How to get started on<br />
your EV transformation<br />
So, you can make the change once, and<br />
do it properly, there are a number of things<br />
you’ll need to look at, says Craig Marshall,<br />
Head of We.EV. He explains it should start<br />
with good advice before you start laying<br />
cables. “There are a lot of people out there<br />
who are keen to help with suggestions<br />
and hardware. But it all starts with solid<br />
advice that simply comes from handson<br />
experience. We’ve been working with<br />
energy for decades. And we’ve seen cases<br />
where clients were told to invest hundreds<br />
of thousands of dollars, when in fact they<br />
needed nothing of the sort for their usage.”<br />
So, if you’re ready to make the smarter<br />
EV infrastructure choice and you’re ready<br />
to take your sustainability goals up a<br />
gear – get in touch with the EV experts.<br />
0800 800 935 | we-ev.co.nz<br />
Driving<br />
brighter<br />
business<br />
futures.<br />
From advice and planning<br />
to design and build, We.EV<br />
helps businesses become<br />
future-ready with their<br />
Electric Vehicle charging<br />
infrastructure. So whether<br />
your fleet of EVs is large or<br />
small, or you’re even just<br />
thinking about it – it pays to<br />
talk to the local experts first.<br />
we-ev.co.nz
10 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
CONVERSATIONS WITH MIKE NEALE OF<br />
NAI HARCOURTS HAMILTON<br />
Mike Neale, Managing Director, NAI Harcourts Hamilton<br />
New Tenant Interest?<br />
- Role of your<br />
Commercial Agent<br />
This is a leasing market where we are<br />
starting to see some warning signs<br />
– with increasing vacancy rates,<br />
Landlords are often keener to get a Tenant<br />
signed up and less reputable Tenants see<br />
this as an opportunity. For Landlords, not<br />
every not every Tenant is a good tenant<br />
and sometimes it can be best to steer clear.<br />
What are some of the warning signs?<br />
• Asking to draw up a lease offer without<br />
having seen the property<br />
• A long term lease offer at the asking<br />
rental, along with a significant rent<br />
free period<br />
• Asking for a significent cash contribution<br />
to fitout<br />
• Asking to reduce the deposit to one<br />
months rental<br />
• Asking to defer payment of the<br />
deposit<br />
• They don’t have a solicitor<br />
The downside to signing a commercial<br />
lease with a poor or undesirable<br />
tenant, has various downsides<br />
and risks for a landlord.<br />
These include:<br />
a) Non-payment of rent: Disreputable<br />
tenants may have a history of<br />
not paying their rent on time, or at<br />
all. This can result in a loss of rental<br />
income and financial/emotional<br />
strain on the property owner.<br />
b) Property damage: Problem tenants<br />
may not take good care of the<br />
property, leading to damage that<br />
can be costly to repair. They might<br />
also make unauthorized alterations<br />
to the space, which could further<br />
devalue the property.<br />
c) Legal issues: Disreputable tenants<br />
may engage in illegal activities<br />
on the premises, such<br />
as drug manufacturing<br />
or distribution, which<br />
can lead to legal troubles<br />
for the property<br />
owner. If such a<br />
tenant engages in illegal<br />
activities or causes<br />
harm to others on the<br />
property, the property<br />
owner could potentially be held<br />
liable for damages or injuries.<br />
d) Eviction difficulties: If a tenant with<br />
a bad reputation refuses to vacate<br />
the premises when the lease is terminated,<br />
it can be challenging and<br />
costly to evict them through the<br />
legal process. This can result in a<br />
prolonged vacancy period and lost<br />
rental income.<br />
e) Insurance invalidation: Unauthorized<br />
uses and alterations may invalidate<br />
your insurance policy.<br />
f) Increased management workload:<br />
Dealing with a problem tenant can<br />
be time-consuming and stressful.<br />
You may need to invest more time<br />
and resources in property management<br />
and legal proceedings.<br />
To mitigate these risks, it’s essential<br />
for landlords to conduct thorough tenant<br />
screening, including background checks<br />
and references, before entering into a lease<br />
agreement. Some of this should be undertaken<br />
initially by the Agent and some by<br />
the Landlord or their legal advisor.<br />
Additionally, having a well-drafted<br />
lease agreement that clearly outlines<br />
expectations and consequences for lease<br />
violations can help protect the landlord’s<br />
interests. Seeking legal advice or consulting<br />
with property management professionals<br />
can also provide valuable guidance in<br />
dealing with disreputable tenants and minimizing<br />
potential downsides.<br />
What should I expect from my real<br />
estate professional?<br />
While it can be a fine line between what<br />
information you can ask for and what is<br />
commercially sensitive or an over reach,<br />
the following are some items you might<br />
consider asking:<br />
• Do they own any assets, such as a<br />
house?<br />
• Can their accountant provide a<br />
statement of position?<br />
• Can they provide a rental bond or<br />
even a bank guarantee?<br />
• Could the rental be maintained 3<br />
months in advance at all times?<br />
• Does anybody in their office know<br />
of this potential tenant ? have they<br />
asked around?<br />
• Can we find out who their previous<br />
Landlord was and talk to them, or<br />
even the Landlord for where they are<br />
currently living?<br />
• Should a credit check be completed?<br />
• If they are on an overseas passport,<br />
do they have appropriate visa’s and<br />
how long do those visa’s last?<br />
I believe that a competent commercial<br />
agent should give you<br />
good advice and be able to act<br />
as a sounding board for suggestions,<br />
as how to mitigate<br />
any potential issues. As a<br />
team, we constantly strive<br />
to provide advice and solutions<br />
that mitigate risk for<br />
our clients.<br />
We had a recent case where a<br />
potential tenant enquired. Fortunately,<br />
within our office we try to keep an eye on<br />
the Public Notices in the <strong>Waikato</strong> Times<br />
and application notices for liquidation etc<br />
– in this instance, one had shown up several<br />
months priors, for the same director.<br />
A copy of the notice was provided to<br />
the potential Landlord and a face-to-face<br />
meeting set up between the two of them,<br />
which the agent also attended. The Landlord<br />
is an experienced commercial owner,<br />
so the landlord works were limited and a 3<br />
month deposit was agreed and paid before<br />
the keys were handed over. Thus, the landlord<br />
was fully informed of the risks before<br />
a decision was made and hopefully mitigating<br />
as much as possible, any risk.<br />
Under Real Estate Agents Act 2008<br />
we advise all parties that they need to<br />
seek their own legal and other professional<br />
advice before signing anything<br />
NAI Harcourts Hamilton<br />
Monarch Commercial Ltd MREINZ Licensed<br />
Agent REAA 2008<br />
Cnr Victoria & London Streets, HAMILTON<br />
07 850 5252 | hamilton@naiharcourts.co.nz<br />
www.naiharcourts.co.nz<br />
Tech Talk: User<br />
Experience and User<br />
Interface design is<br />
about more than<br />
look and feel<br />
There is a misconception that user<br />
experience (UX) and user interface<br />
(UI) design exist to make a system<br />
look and feel good.<br />
This is just scratching the<br />
surface.<br />
The role of a UX<br />
specialist is to ensure that a<br />
product goes to market with<br />
the greatest chance of success.<br />
This is made possible by working<br />
to understand the needs<br />
of a system’s users, and creating<br />
a user-friendly product<br />
that helps real people get their<br />
tasks done.<br />
When you’re going to market<br />
with a product, you need<br />
to have strong marketing and<br />
sales strategies behind it.<br />
Investing in great<br />
design means<br />
getting it right the<br />
first time.<br />
You’ll want to put extra<br />
thought into the onboarding<br />
experience and keep an eye<br />
on adoption rates and churn,<br />
you need to know exactly how<br />
many people are using your<br />
system.<br />
The development team and<br />
client need to work closely<br />
together to ensure the product<br />
achieves your sales objectives,<br />
minimises churn, and maximises<br />
adoption.<br />
But in terms of what goes<br />
into the user interface, if you're<br />
selling the product that you're<br />
building, then you probably<br />
want to think about when are<br />
the key moments in this experience<br />
that we close the deal<br />
or upsell the customer a larger<br />
plan? Thinking about where<br />
are the sales opportunities<br />
within the context of the user<br />
experience? How are we going<br />
to excite and delight, entice?<br />
Often when a product is<br />
falling short in the market,<br />
businesses will say they’re<br />
wanting to improve adoption<br />
or retention rates.<br />
When we review the user<br />
interface, we can identity UX<br />
and UI issues that are inhibiting<br />
success.<br />
Software businesses want<br />
to improve conversion, adoption<br />
and retention rates, and<br />
look to marketing and commercial.<br />
However sometimes<br />
when the stone is turned over<br />
to have a look at the product<br />
there are UX issues and opportunities<br />
missed to delight<br />
users!<br />
Investing in great design<br />
means getting it right the first<br />
time.<br />
Another way to think about<br />
it is, without investment in<br />
good design, businesses run<br />
the risk of paying the high<br />
price tag for a product that<br />
ultimately fails in the market.<br />
TECH TALK<br />
BY BRIANA CHRISTEY<br />
Briana Christey is a<br />
user interface and user<br />
experience consultant at<br />
<strong>Waikato</strong> software specialist<br />
Company-X.<br />
This can tarnish their brand<br />
reputation and puts them<br />
in a tricky decision to either<br />
cut their losses or try again<br />
by reinvesting good design,<br />
rebuilding and rebranding<br />
which can come at a very large<br />
cost.<br />
There's a well-known quote<br />
from former Jaguar chief executive<br />
Ralf Speth that summarises<br />
it well: "If you think<br />
good design is expensive, you<br />
should look at the cost of bad<br />
design."<br />
Often the problem is cluttered<br />
and confusing UI that<br />
results in a high cognitive load<br />
for the user to navigate and low<br />
overall product satisfaction.<br />
Achieving simplicity in<br />
design requires real understanding<br />
of users, so that the<br />
UI can be designed to exactly<br />
what they need, at the right<br />
time, and in the right order in<br />
their intuitive journey to complete<br />
tasks.<br />
Without a doubt, quality<br />
of design is directly related to<br />
product success in the market.
ey Toyota whats u<br />
with your used car benefits?<br />
We've just upped everything to 5 years.<br />
TOYOTA CERTIFIED<br />
5 YEARS<br />
HYBRID BATTERY WARRANTY<br />
+<br />
5 YEARS<br />
WARRANTY<br />
+<br />
5 YEARS<br />
FREE WOF CHECKS<br />
+<br />
5 YEARS<br />
AA ROADSERVICE<br />
Toyota Certified<br />
HAMILTON 5 Kahu Crescent, Te Rapa Park Hamilton, 07 838 0499<br />
MORRINSVILLE 85 Avenue Road North Morrinsville, 07 889 7678<br />
TE AWAMUTU 29 Kihikihi Road Te Awamutu, 07 872 0017<br />
Warranty, AA Roadservice, WOF Checks and Hybrid Battery Warranty available on Toyota Certified hybrid vehicles imported by Toyota New Zealand that have been first registered overseas,<br />
excluding vehicles used for fare or reward, rental, and vehicles owned by businesses and travelling more than 40,000km per year. See Toyota.co.nz for terms, conditions and exclusions.
12 HR MANAGEMENT & RECRUITMENT WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
Navigating restructures<br />
and outplacement in a<br />
changing economy<br />
In today’s ever-changing economic landscape, employers<br />
often find themselves in the challenging position of<br />
having to restructure their businesses to stay competitive<br />
and adapt to market shifts.<br />
While these changes<br />
are often necessary<br />
for survival<br />
and growth, they can also<br />
be emotionally taxing for<br />
employees and business<br />
owners. Managing restructures<br />
and outplacement effectively<br />
is not only a legal and<br />
ethical responsibility but also<br />
crucial for preserving a positive<br />
company culture and<br />
reputation. Here are our tips<br />
for managing change with<br />
good faith in mind:<br />
Transparent<br />
Communication:<br />
Open and honest communication<br />
is key. Employers<br />
should clearly communicate<br />
the reasons behind<br />
the restructure, its potential<br />
impact on employees, and the<br />
company’s commitment to<br />
supporting affected individuals<br />
throughout the process.<br />
Upfront Planning:<br />
Careful planning is essential.<br />
Employers should outline<br />
their goals and the desired<br />
outcomes of the restructure,<br />
identifying which roles will be<br />
affected and how they intend<br />
to fill the gaps.<br />
Support and Training:<br />
Invest in training and<br />
upskilling programmes to help<br />
employees adapt to new roles<br />
or acquire new skills. This<br />
not only benefits the employ-<br />
ees but also ensures the company<br />
has a more versatile and<br />
skilled workforce.<br />
Outplacement Services:<br />
Providing outplacement<br />
services, such as career<br />
counselling, resume building,<br />
and job search assistance,<br />
demonstrates a commitment<br />
to the well-being of<br />
outgoing employees and helps<br />
them transition into new roles<br />
smoothly.<br />
Legal Compliance:<br />
Ensure your restructure complies<br />
with all NZ Employment<br />
Laws. It is critical to follow<br />
a robust process and not<br />
to pre-determine any potential<br />
outcomes. Seek advice if<br />
you’re considering changing<br />
your business model.<br />
Employee Wellbeing:<br />
Monitor the emotional wellbeing<br />
of your employees. Offer<br />
counselling/coaching services<br />
or access to support networks<br />
to help them cope with the<br />
stress of change.<br />
Maintaining Company<br />
Culture:<br />
Protect your company’s<br />
culture by fostering a sense<br />
of unity among remaining<br />
employees and emphasizing<br />
the company’s values and mission.<br />
Feedback and Evaluation:<br />
Continuously gather feedback<br />
from employees and<br />
assess the effectiveness of<br />
the restructure. Make adjustments<br />
as needed to improve<br />
the process.<br />
In a changing economy,<br />
adaptability is the key to survival.<br />
Employers who manage<br />
restructures and outplacement<br />
with empathy,<br />
transparency, and a commitment<br />
to employee well-being<br />
will not only navigate these<br />
challenges successfully but<br />
also emerge with a stronger,<br />
more resilient business poised<br />
for future growth.<br />
If you need support during<br />
a change process or outplacement<br />
services for your employees,<br />
contact 0800 EVEREST.<br />
PEOPLE AND<br />
CULTURE<br />
BY SENGA ALLEN<br />
Managing Director,<br />
Everest People.<br />
Specialising in workplace advice,<br />
recruitment, training and<br />
coaching.<br />
www.everestpeople.co.nz
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> HR MANAGEMENT & RECRUITMENT 13<br />
Local PR brain selected for global programme<br />
<strong>Waikato</strong>-based Brainchild director<br />
Angela March has been selected as one<br />
of only 26 women from 20 countries to<br />
take part in the Global Women in Public<br />
Relations Empower programme.<br />
Developed by Global<br />
Women in PR,<br />
Empower connects<br />
PR experts at the top of their<br />
game with the next generation<br />
of PR women through a<br />
cross-border mentoring and<br />
learning programme.<br />
March is using the opportunity<br />
to, not only grow her<br />
own skillset, but she hopes to<br />
use the knowledge gained by<br />
some of the best PR experts to<br />
inspire other women in PR.<br />
“I've been pretty lucky all<br />
my career to be surrounded by<br />
lots of strong female leaders<br />
- both those I have reported<br />
to and the many inspiring clients<br />
that I’ve watched lead by<br />
example. This felt like a really<br />
great opportunity to grow my<br />
own leadership skills and to<br />
be able to return the favour<br />
to others coming up in the<br />
industry.”<br />
The only Kiwi selected to<br />
take part in the programme,<br />
March has recently met online<br />
with her mentor Havas Red<br />
Spain PR director general Ana<br />
Picó Alvarez.<br />
“I'm really excited to be<br />
working with somebody who<br />
deeply understands how<br />
an agency works, and a PR<br />
agency at that. It’s an awesome<br />
opportunity to connect<br />
with and learn from women at<br />
the top of the field globally. I<br />
am blown away to be counted<br />
in this group of mentees.”<br />
I've had lots<br />
of exposure to<br />
businesses, small and<br />
big, and across many<br />
different industries. I<br />
love being able to tell<br />
their stories.<br />
The learning element of<br />
the Empower programme<br />
involves regular masterclasses<br />
given by industry experts<br />
on topics such as leadership<br />
skills, business management,<br />
and career planning.<br />
There will also be opportunities<br />
for the mentees to participate<br />
in panel discussions,<br />
a thought leadership project<br />
and international networking.<br />
As well as regular virtual<br />
networking meet-ups for mentees<br />
and active social media<br />
engagement to help create a<br />
sense of community.<br />
March fell in love with PR<br />
while studying communications<br />
at Unitec.<br />
“My major was originally<br />
in event management and<br />
then I found out this whole<br />
other world of PR. And actually,<br />
looking back PR<br />
really was a great fit.<br />
Even though I didn't<br />
have any clue what PR<br />
was until I came across<br />
it at university.”<br />
Serving on her high<br />
People and culture:<br />
a pillar for business<br />
success<br />
As cultivating a good culture becomes ever more vital for<br />
retaining staff, Asset Recruitment’s Executive Recruitment<br />
and <strong>Business</strong> Development Manager, Judy Davison, looks<br />
at the essential elements of an effective people and<br />
culture strategy.<br />
running high school campaigns,<br />
March has since gone<br />
on to work for some of New<br />
Zealand and the world’s biggest<br />
brands.<br />
“I've had lots of exposure<br />
to businesses, small and big,<br />
and across many different<br />
industries. I love being able to<br />
tell their stories.”<br />
March started PR and<br />
content agency Brainchild<br />
in 2020; in the middle of<br />
the Covid pandemic and just<br />
before having her first child<br />
with number two following 17<br />
months later.<br />
“I've been growing my<br />
business and growing my<br />
family at the same time,” she<br />
laughs.<br />
The Empower programme<br />
has come at a perfect time for<br />
March to continue developing<br />
her skills in the ever-changing<br />
PR landscape.<br />
“Making sure that we're<br />
always ahead of the pack and<br />
able to deliver best in class<br />
work that’s up with what's<br />
happening in the international<br />
space is important to<br />
me and it’s important for our<br />
clients.”<br />
GWPR’s 24-hour global<br />
speed mentoring initiative in<br />
2021, involving 300 women<br />
on International Women’s<br />
Day, served as the springboard<br />
for this programme.<br />
school council, March<br />
had organised campaigns<br />
for Students<br />
Against Drunk Driving<br />
and promotions<br />
for school events but it<br />
wasn’t until later that<br />
she joined the dots and<br />
realised what she had<br />
been doing was PR.<br />
“It was PR at a very basic<br />
high school level.” she laughs.<br />
From humble beginnings<br />
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
Your recruitment<br />
asset in <strong>Waikato</strong>.<br />
Angela March<br />
New Zealand’s most<br />
popular job listing<br />
sites have a plethora<br />
of vacancies for roles such as:<br />
‘Group Head – People and<br />
Culture’, ‘People and Culture<br />
Adviser’, ‘People and Culture<br />
Manager’. At Asset Recruitment,<br />
the demand for skilled<br />
candidates in these roles is<br />
just as high.<br />
“More and more workplaces<br />
are placing people and<br />
culture as a strategic priority<br />
They can’t afford not to. People<br />
and culture-related initiatives sit<br />
alongside HR, business development,<br />
and sales and marketing strategies<br />
– it has that much influence on an<br />
organisation’s operations.<br />
for their organisation,” says<br />
Judy.<br />
An article by Deloitte<br />
recognises that influence,<br />
acknowledging culture, leadership,<br />
and strategy as the<br />
three pillars which must align<br />
for business success.<br />
At Asset Recruitment,<br />
Judy has seen this strategic<br />
priority come through<br />
in organisation-wide placements,<br />
where culture-fit is an<br />
integral part of the recruitment<br />
process whatever the<br />
role. “It’s a non-negotiable for<br />
most businesses these days,”<br />
Judy says. “It doesn’t matter<br />
how great a candidate’s<br />
skills and experience may be,<br />
if there’s no values alignment,<br />
it won’t be a successful placement.”<br />
So, what’s required for an<br />
effective people and culture<br />
strategy?<br />
“Cohesion,” says Judy.<br />
“Culture must be company-wide,<br />
so a strategy must<br />
draw upon all aspects of a<br />
business. Define your company<br />
culture, demonstrate it,<br />
and continually develop it as<br />
your company evolves. Only<br />
then will it be a pillar for business<br />
success.”<br />
[CTA] Looking for candidates<br />
that align with your culture?<br />
Give Asset Recruitment<br />
a call today.<br />
Locally owned and operated, Asset<br />
Recruitment has been positioning excellence<br />
for more than 30 years.<br />
We align great candidates with great opportunities. If<br />
you’re looking to hire or would like to discuss your<br />
career opportunities, get in touch with our team.<br />
Temporary<br />
Recruitment<br />
Permanent<br />
Recruitment<br />
Executive<br />
Recruitment<br />
Industrial<br />
Recruitment<br />
07 839 3685 | www.assetrec.co.nz
14 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
The <strong>Business</strong> of Art<br />
EXPLORING THE CREATIVES IN THE BUSINESS OF ART<br />
RAW brings art lovers to the artists in<br />
weekend long exhibition and studio trail<br />
Visitors from all over the <strong>Waikato</strong><br />
and beyond will be flocking to the<br />
annual Raglan Arts Weekend this<br />
Labour Weekend.<br />
Richard Page<br />
What started as a<br />
group of artists<br />
running a local<br />
group exhibition, has since<br />
grown to be a major event that<br />
not only profiles established<br />
and emerging local creatives<br />
but also delivers a boost to the<br />
local economy.<br />
In its 13th year, RAW has<br />
been managed by Nicky Brzeska<br />
since 2019, and with an<br />
extensive background in PR,<br />
she has added her flair for running<br />
large international campaigns<br />
to the mix.<br />
Launching a new device for<br />
a multinational tech company<br />
where the budget is of no consequence<br />
is a far cry from running<br />
a small-town art event on<br />
a tight purse string, but Nicky<br />
was up for the challenge.<br />
“My brief was to re-energise<br />
the arts weekend and to make<br />
sure we got more artists on<br />
board. The first thing I really<br />
wanted to do was to sort out<br />
the brand.”<br />
Creating a brand that would<br />
attract more artists, and art<br />
lovers who hopefully become<br />
art buyers, Nicky says, was<br />
a fundamental place to start<br />
for RAW.<br />
“If it feels like there's a<br />
brand and an identity, then<br />
people come to really love and<br />
support that. And then it creates<br />
an energy that other people<br />
want to be a part of.”<br />
Like many non-profit<br />
events, RAW has traditionally<br />
relied on advertising from local<br />
businesses and grants from<br />
charitable organisations but,<br />
Nicky says, an event like RAW<br />
that has been running for so<br />
long needs to look at how it can<br />
stand on its own two feet.<br />
“The team have always done<br />
phenomenally well getting the<br />
grants. But these grants are the<br />
same pots of money but with<br />
more people applying. And<br />
funders are saying they want<br />
to be seen to be supporting<br />
new initiatives.”<br />
So, after a successful<br />
rebrand and a 2019 Easter<br />
Weekend event, Nicky was<br />
looking forward to 2020 and<br />
working towards attracting<br />
larger sponsorships and establishing<br />
solid partnerships.<br />
The popular Preview Exhibition<br />
has always kicked off<br />
RAW three weeks before the<br />
event; it provides an opportunity<br />
to check out the artists’<br />
work before hitting the<br />
art studio trail around Raglan<br />
Whāingaroa.<br />
But 2020 delivered COVID<br />
and the Preview Exhibition<br />
managed an opening<br />
night before the government<br />
announced the cancellation<br />
of all indoor gatherings of<br />
more than 100 people, and<br />
a week later the country was<br />
in lockdown.<br />
“We postponed it until<br />
October and then the new<br />
alert level meant we had to<br />
push the Preview Exhibition<br />
online. Then we were gunning<br />
for April, and then had to delay<br />
April to October (2021). So, it<br />
was three delays,” she says.<br />
Nicky was essentially trying<br />
to run three events with the<br />
April 2020 funding.<br />
“We got COVID subsidies<br />
but it was difficult and we just<br />
had to get very creative with the<br />
money we had.”<br />
This year Nicky has been<br />
able to establish a partnership<br />
plan that also had to be delayed<br />
due to COVID.<br />
Local partnerships with<br />
longtime sponsors Tony Sly<br />
and art foundation the Chartwell<br />
Trust, and new supporters<br />
Rangitahi housing development<br />
and Bayleys Real Estate<br />
Raglan have kicked into action<br />
this year.<br />
“I looked at how could we<br />
make these partnerships all fit<br />
together, instead of them just<br />
being random sponsors with<br />
advertising in a brochure. It's<br />
paying attention to how these<br />
brands can engage authentically<br />
with us.”<br />
Nicky Brzeska<br />
The partnerships identify<br />
with a pillar – grow, connect,<br />
inspire, ignite – that represents<br />
how they can contribute to the<br />
growth of the arts weekend.<br />
“Grow is Rangitahi and<br />
they are supporting The Hatch,<br />
which is our emerging artists<br />
exhibition, as well as funding<br />
additional admin hours. Bayleys<br />
Real Estate is Connect<br />
and they’re funding an artists’<br />
bus tour and the opening night<br />
cocktail event. The Chartwell<br />
Trust is our Inspire partner,<br />
which is the next phase for<br />
us and it will be about bringing<br />
the arts weekend to life.<br />
Tony Sly is Ignite and that<br />
will be talks, workshops and<br />
demonstrations in the future,”<br />
she says.<br />
The partnerships are vital to<br />
the survival of the arts weekend<br />
and they significantly reduce<br />
the reliance on the ever-decreasing<br />
grants.<br />
“We’re trying to create a<br />
sustainable business model<br />
because it is getting tough out<br />
there to just keep trying to<br />
get grants.”<br />
Despite the COVID setback,<br />
Nicky is confident in the Raglan<br />
Arts Weekend’s ability to grow.<br />
They may be at full capacity<br />
with their artists but Nicky<br />
knows there are still lots of<br />
opportunities to pack a punch<br />
for the arts.<br />
“We have over 60 artists,<br />
and over 30 of those are new<br />
to RAW. We still have the same<br />
number of studios because we<br />
have several large group exhibitions,<br />
which means people<br />
have only one studio location to<br />
visit to see a number of artists’<br />
work. But we can't just have<br />
an infinite number of artists;<br />
If you've got too many artists,<br />
there's less visitors per artist.”<br />
A life drawing workshop,<br />
created and run by RAW artist<br />
Dominique Marriott, is a first<br />
this year for the arts weekend<br />
and, Nicky says, the new partnerships<br />
will support more<br />
public art activities.<br />
“We want people to know<br />
as soon as they arrive in<br />
town that something special<br />
is happening.”<br />
The flow on effect is significant,<br />
she says, more RAW<br />
visitors mean more business<br />
for the local cafes and restaurants,<br />
accommodation and<br />
tourism providers.<br />
“It’s just about growing this<br />
in a sustainable way, together<br />
with the growth of Raglan<br />
itself, and not overwhelming<br />
the town, which struggles<br />
already with issues like parking<br />
and space in cafes over<br />
busy weekends like this,” Nicky<br />
says. “Maybe in time, we might<br />
shift RAW to its own dedicated<br />
weekend to spread some<br />
of the retail opportunities for<br />
our local businesses across the<br />
year, but it’s too early in the<br />
event’s marketing to be able to<br />
make that decision now.”<br />
The Raglan Arts Weekend is a Creative Raglan event run by the<br />
Raglan Community Arts Council.<br />
Preview Exhibition at the Raglan Old School Arts Centre<br />
Friday 29 Sept to Monday 23 October <strong>2023</strong>, open daily, 10am to 2pm<br />
RAW Open studios self-guided art trail<br />
Saturday 21 October to Monday 23 October, 10am to 5pm<br />
Shortydubs<br />
Jane Galloway
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> 15<br />
An open letter to<br />
the new government<br />
It seems all anyone can talk about at<br />
the moment is the upcoming, hotlycontested,<br />
general election, with<br />
political parties making promises<br />
they’re backing themselves to keep,<br />
and the country thinking about which<br />
leaders will help with the current<br />
challenges we’re facing.<br />
I’m diverting slightly today<br />
from the usual format of<br />
my columns so bear with<br />
me! As a mortgage adviser<br />
speaking with clients daily<br />
about the ups and downs of<br />
property, lending and personal<br />
finance, I thought writing a<br />
letter to our new leaders could<br />
offer valuable perspective on<br />
the changes that are needed in<br />
this space.<br />
First home buyers are traditionally<br />
the segment of property<br />
purchasers the government<br />
wants to support. I’d like<br />
to see the income cap criteria<br />
for the first home loan vary a<br />
little like the first home grant<br />
caps do, by region. You’re<br />
likely to need to earn more in<br />
Auckland or Wellington to purchase<br />
a similar type of home to<br />
other regions.<br />
Starting with some positivity,<br />
the first home loan is<br />
working really well. Since the<br />
changes made to first home<br />
loans in 2022, the increase in<br />
first home buyers being able<br />
to use the first home grant has<br />
been huge. Pre-approval is<br />
possible, it helps the process go<br />
smoothly, and we have plenty<br />
of options in terms of lender,<br />
rates and structure. It’s a big<br />
tick from me on this front!<br />
However, there are some<br />
challenges too.<br />
For first home buyers, one<br />
of the biggest ones is having<br />
existing personal debt. Banks<br />
are always tougher on approving<br />
loans for new borrowers<br />
when they have consumer<br />
debt in place, for example car<br />
loans, credit cards, Afterpay<br />
or personal loans. I’d love to<br />
see the government reward<br />
first home buyers who actively<br />
save, spend their money wisely<br />
and have no existing debt. A<br />
simple credit check included in<br />
the application to Kainga Ora<br />
would verify this. It would be<br />
great to see these first home<br />
buyers provided with additional<br />
first home grant funds,<br />
similar to those building a<br />
new home, as it incentivises<br />
would-be borrowers to reduce<br />
their debt and become more<br />
attractive to a lender.<br />
For most middle-income<br />
households, their single biggest<br />
cost is childcare for their<br />
under-5s, and it worries me<br />
that it’s more expensive for<br />
working parents to return to<br />
work than it is to stay home -<br />
dependent on their income. It’s<br />
a big cost, with some families<br />
spending up to $20,000 per<br />
year on childcare and they’re<br />
barely making ends meet. Supporting<br />
these families would go<br />
a long way to getting parents<br />
back to work - if they choose to,<br />
of course - which in turn supports<br />
businesses.<br />
Property investors have<br />
been somewhat of a scapegoat<br />
for the current government<br />
as interest deductibility was<br />
removed, the bright line test<br />
switched back to ten years and<br />
rent freezes have been talked<br />
about. I think this approach is<br />
all wrong - the investor-tenant<br />
relationship is symbiotic and it<br />
should be treated as such. Each<br />
needs to support the other and<br />
policy-makers would do well<br />
to consider more carefully the<br />
impact of these rushed pieces<br />
of legislation. From my perspective,<br />
supporting the reversal<br />
of these policies is a win for<br />
tenants, who are currently paying<br />
higher rents and have less<br />
surety because some investors<br />
are being forced to sell<br />
property to pay tax on income<br />
they’ve actually already spent -<br />
on paying the bank. More still<br />
are selling existing properties<br />
in favour of new builds, which<br />
is more disruptive for tenants.<br />
It’s no secret that CCCFA<br />
has been the most challenging<br />
piece of legislation to hit<br />
the financial services industry<br />
in years, and unfortunately, I<br />
haven’t seen any big changes<br />
to the problem it was trying to<br />
solve - protecting vulnerable<br />
borrowers. To actually achieve<br />
that outcome would mean<br />
administrating more compliance<br />
across smaller lenders<br />
and that takes more resources<br />
and a united industry.<br />
What it has done is frustrated<br />
advisers and bank staff,<br />
and add to an already high<br />
BEYOND THE<br />
BANKS<br />
BY CLAIRE WILLIAMSON<br />
Claire Williamson is a mortgage<br />
advisor for My Mortgage<br />
workload for little to no gain<br />
for borrowers. Although I gripe<br />
about it from time to time,<br />
believe it or not, banks actually<br />
have really good mechanisms<br />
in place for picking up vulnerable<br />
borrowers, and I think<br />
the Responsible Lending Code<br />
does a great job of that already.<br />
We don’t need another set of<br />
rules!<br />
I would also be happy to<br />
see LVRs for investors reduced<br />
to 50% for existing properties<br />
and a further increase in RBNZ<br />
limits for low LVR lending.<br />
Put simply, let’s allocate more<br />
funding for lower deposits -<br />
it’s tough for first home buyers<br />
who are outside eligibility<br />
for the first home loan, so this<br />
would allow more of them to<br />
get into their own homes.<br />
I accept that not everyone<br />
wants to own a house - this<br />
is something a lot of people<br />
assume is the case and a lot<br />
of young people are transient.<br />
They don’t want to put down<br />
roots; they want to live with<br />
their mates and spend their<br />
money on smashed avocado,<br />
and that’s ok! (and if you’d<br />
like to do both, check out my<br />
book Smashed Avo to Smashed<br />
Goals!)<br />
Property and lending is<br />
a tough gig, and I’m sure no<br />
government will get it 100%<br />
right. But from someone out<br />
there in the trenches talking<br />
to those doing it tough to fulfill<br />
their goal of home ownership,<br />
I hope this advice is useful for<br />
our incoming leaders and can<br />
set in motion positive changes<br />
to future lending for Kiwis.<br />
Dear Prime Minister<br />
Hipkins…<br />
and cost on all New Zealand<br />
Migrant exploitation - a blight<br />
New Zealand has historically had a reputation as being<br />
relatively<br />
Congratulations<br />
free of corruption,<br />
on your promotion,<br />
but this reputation<br />
and for this<br />
is at<br />
timely<br />
serious<br />
risk<br />
opportunity<br />
with the current<br />
to contribute<br />
high incidence<br />
our 30+ years<br />
of migrant<br />
of experience<br />
exploitation<br />
in<br />
now New rife Zealand in the immigration country. work to help inform your thinking<br />
about your approach to the immigration portfolio.<br />
Reports of substandard properties<br />
crowded with migrant workers with<br />
Historically<br />
no food are likely<br />
the immigration<br />
just the tip of<br />
portfolio<br />
It is quite was seen probable as somewhat that there of are<br />
a<br />
the<br />
iceberg.<br />
several<br />
poisoned<br />
thousand<br />
chalice,<br />
workers<br />
and<br />
in these<br />
it was<br />
same<br />
not<br />
situations<br />
until the<br />
throughout<br />
first John<br />
New<br />
Key<br />
Zealand.<br />
government<br />
Most of<br />
in<br />
these<br />
2008<br />
workers<br />
that this<br />
have<br />
approach<br />
been duped<br />
changed,<br />
by a range<br />
and<br />
of<br />
immigration<br />
scams involving<br />
began<br />
unscrupulous<br />
to be viewed<br />
tricksters,<br />
more as<br />
money<br />
an economic<br />
lenders,<br />
tool rather<br />
various<br />
than<br />
intermediaries,<br />
just a means<br />
migration<br />
to protect New<br />
agents<br />
Zealand<br />
and New<br />
jobs.<br />
Zealand<br />
The immigration<br />
portfolio<br />
based<br />
employers. Many<br />
has<br />
have<br />
since<br />
paid<br />
developed<br />
large amounts<br />
into one<br />
of<br />
of<br />
money,<br />
significant<br />
sometimes<br />
strategic<br />
as<br />
importance<br />
much as $50,000,<br />
which<br />
to<br />
influences<br />
obtain their<br />
many<br />
job<br />
aspects<br />
and their<br />
of<br />
work<br />
New<br />
visa,<br />
Zealand<br />
and<br />
have<br />
society,<br />
sold<br />
workforce<br />
everything<br />
and<br />
to<br />
the<br />
realise<br />
economy.<br />
their dream<br />
Immigration<br />
of a better<br />
is now<br />
future<br />
a key<br />
for<br />
Government<br />
their family<br />
portfolio.<br />
in New<br />
Zealand.<br />
Looking<br />
A dream<br />
at the big<br />
many<br />
picture.<br />
will never realise.<br />
These<br />
New Zealand<br />
scams are<br />
should<br />
all premised<br />
not rest<br />
on<br />
on<br />
an<br />
its<br />
offer<br />
laurels<br />
of<br />
and<br />
employment<br />
expect that<br />
from<br />
it continues<br />
a New<br />
to<br />
Zealand<br />
be one<br />
employer<br />
of the most<br />
who<br />
desired<br />
has been<br />
migrant<br />
accredited<br />
destinations,<br />
by Immigration<br />
as<br />
it is not,<br />
New<br />
and<br />
Zealand<br />
we are trending<br />
(INZ), and<br />
backwards.<br />
this is where<br />
In<br />
the<br />
fact,<br />
problem<br />
we will<br />
begins.<br />
be doing<br />
The<br />
well<br />
employer<br />
just to<br />
accreditation<br />
hold onto<br />
the new<br />
regime<br />
migrants<br />
was introduced<br />
that we do<br />
in<br />
initially<br />
July last<br />
attract<br />
year<br />
with<br />
to this<br />
the<br />
country.<br />
objective to ensure only suitably credentialed<br />
We are<br />
employers<br />
an aging<br />
could<br />
population<br />
employ<br />
and,<br />
migrant<br />
by<br />
workers.<br />
2028, 1 in<br />
However,<br />
every 5 people<br />
the accreditation<br />
will be 65+<br />
application<br />
years.<br />
Our birth<br />
process<br />
rate of<br />
was<br />
1.6<br />
undertaken<br />
children is<br />
as<br />
well<br />
a<br />
below<br />
“high<br />
trust”<br />
the replacement<br />
model with employers<br />
rate of 2.1.<br />
simply<br />
Our<br />
having<br />
rural<br />
to<br />
townships<br />
declare that<br />
are<br />
they<br />
losing<br />
met<br />
infrastructure<br />
financial, employment<br />
and<br />
services,<br />
and<br />
and<br />
compliance<br />
while our<br />
thresholds<br />
schools need<br />
with<br />
more<br />
very<br />
little,<br />
teachers<br />
if any,<br />
now,<br />
substantiating<br />
in a few years’<br />
evidence,<br />
time school<br />
or<br />
checks<br />
rolls will<br />
undertaken.<br />
be declining<br />
It is<br />
and<br />
now<br />
these<br />
apparent<br />
teachers<br />
that<br />
INZ<br />
will need<br />
employer<br />
to find<br />
accreditation<br />
other jobs or<br />
status<br />
go overseas.<br />
has provided<br />
Family<br />
“Government<br />
and lifestyle<br />
credibility”<br />
have always<br />
to a number<br />
been<br />
of<br />
the<br />
“unscrupulous”<br />
main reasons<br />
employers<br />
migrants<br />
who<br />
choose<br />
have used<br />
New<br />
this<br />
Zealand.<br />
standing<br />
However,<br />
for their<br />
these<br />
own<br />
alone<br />
financial<br />
may<br />
gain<br />
not be<br />
–<br />
something<br />
sufficient to<br />
that<br />
attract<br />
could<br />
and<br />
have<br />
retain<br />
been avoided,<br />
the people<br />
or<br />
at<br />
and<br />
least<br />
skills<br />
minimised,<br />
our country<br />
if the<br />
needs<br />
accreditation<br />
to maintain<br />
process<br />
our living<br />
had been<br />
standards,<br />
more robust.<br />
let alone to grow. We<br />
need<br />
The<br />
younger<br />
second<br />
people<br />
stage of<br />
who<br />
the<br />
can<br />
work<br />
contribute<br />
visa process,<br />
more,<br />
the<br />
and<br />
Job<br />
for<br />
Check,<br />
longer,<br />
normally<br />
to New Zealand.<br />
requires the<br />
role<br />
New<br />
to be<br />
Zealand<br />
advertised<br />
must attract<br />
and evidence<br />
the migrants<br />
there<br />
are<br />
it wants,<br />
no New<br />
and<br />
Zealanders<br />
needs,<br />
available<br />
in an increasingly<br />
and qualified<br />
competitive<br />
to work in<br />
and<br />
the role.<br />
dynamic<br />
The fact<br />
international<br />
that a Job<br />
Check<br />
market,<br />
can<br />
and<br />
be approved<br />
one where<br />
for<br />
people<br />
a role for<br />
can<br />
which<br />
now<br />
no<br />
work-from-home<br />
work experience<br />
anywhere<br />
or qualifications<br />
in the world. We<br />
are<br />
no longer enjoy the competitive advantages<br />
Level 2<br />
586 Victoria Street<br />
Hamilton 3204<br />
Level 2<br />
586 Victoria Street<br />
Hamilton 3204<br />
required speaks (again) to the very low level<br />
of scrutiny applied to this process. Then,<br />
after<br />
we once<br />
arriving<br />
had,<br />
in<br />
but<br />
New<br />
one<br />
Zealand,<br />
thing<br />
the<br />
within<br />
migrant<br />
our<br />
worker<br />
control<br />
finds<br />
is to make<br />
there<br />
the<br />
was<br />
immigration<br />
no actual job,<br />
process<br />
or the<br />
employer<br />
easier and<br />
no longer<br />
quicker,<br />
has<br />
and<br />
any work<br />
world-leading,<br />
available,<br />
or<br />
and<br />
they<br />
to<br />
begin<br />
promote<br />
working<br />
“the<br />
only<br />
visa<br />
to<br />
process”<br />
find their<br />
as<br />
role<br />
one<br />
terminated<br />
reason to<br />
within<br />
choose<br />
the<br />
New<br />
90 day<br />
Zealand.<br />
trial period.<br />
Online<br />
visa<br />
The<br />
applications,<br />
cost to New<br />
and<br />
Zealand<br />
the move<br />
of this<br />
to<br />
immigration<br />
more<br />
automated<br />
fraud<br />
assessment<br />
is significant.<br />
processes,<br />
The Government<br />
will help<br />
now<br />
but there<br />
has to<br />
is<br />
allocate<br />
a very long<br />
resources<br />
way to<br />
to<br />
go.<br />
address the<br />
humanitarian<br />
One area which<br />
needs of<br />
would<br />
these<br />
help<br />
workers,<br />
is for<br />
and<br />
the<br />
to<br />
seek<br />
Government<br />
out and bring<br />
to engage<br />
to account<br />
in<br />
the<br />
more<br />
employers<br />
robust<br />
and<br />
and<br />
agents<br />
well-planned<br />
who are<br />
policy<br />
parties<br />
settings,<br />
to these<br />
and<br />
scams<br />
to<br />
–<br />
pressure-test<br />
something much<br />
such<br />
easier<br />
settings<br />
said<br />
before<br />
than done!<br />
these<br />
More<br />
are implemented.<br />
significant is the<br />
It is<br />
reputational<br />
acknowledged<br />
damage<br />
that<br />
New<br />
policies<br />
Zealand<br />
have<br />
has<br />
been<br />
suffered<br />
necessarily<br />
with the<br />
“reactive”<br />
integrity<br />
over<br />
of<br />
the<br />
our<br />
past<br />
immigration<br />
3 years but<br />
system<br />
there have<br />
being<br />
been<br />
so easily<br />
too<br />
many<br />
compromised.<br />
instances of<br />
It<br />
back-tracking<br />
is little wonder<br />
of<br />
that<br />
newly<br />
the<br />
Government<br />
introduced policies<br />
has now<br />
when<br />
ordered<br />
better<br />
an urgent,<br />
planning<br />
but<br />
belated,<br />
and consultation<br />
review into<br />
would<br />
the accredited<br />
“get-it-right-firsttime”.<br />
employer<br />
work visa<br />
The<br />
regime<br />
new<br />
-<br />
Active<br />
after denying<br />
Investor<br />
there<br />
Policy<br />
was<br />
any<br />
should<br />
problem<br />
be first<br />
just<br />
on<br />
a<br />
the<br />
few<br />
chopping<br />
days beforehand!<br />
block!<br />
Immigration<br />
We also need<br />
New<br />
forward<br />
Zealand<br />
looking<br />
has responded<br />
policies<br />
as<br />
which<br />
it always<br />
are fit-for-purpose<br />
does – and turned<br />
in today’s<br />
the screws<br />
world.<br />
completely<br />
Policies which<br />
around!<br />
focus<br />
It<br />
on<br />
is<br />
enabling<br />
now vetting<br />
the<br />
every<br />
most<br />
application<br />
desirable migrants<br />
to the “nth”<br />
the<br />
degree<br />
opportunity<br />
and has also<br />
to<br />
announced<br />
experience New<br />
that 90<br />
Zealand<br />
day trial<br />
and,<br />
periods<br />
if they choose<br />
are no<br />
longer<br />
to stay,<br />
allowed<br />
then great.<br />
in migrant<br />
We should<br />
worker<br />
not<br />
employment<br />
demand<br />
that these<br />
agreements.<br />
people<br />
It<br />
commit<br />
will not<br />
indefinitely<br />
now be such<br />
to<br />
a<br />
stay.<br />
simple or straightforward process to end<br />
any<br />
The<br />
such<br />
Productivity<br />
employment<br />
Commission<br />
relationship and<br />
report<br />
the<br />
time<br />
into<br />
to<br />
immigration<br />
process all applications<br />
recommended<br />
will materially<br />
a<br />
Government<br />
increase.<br />
Policy Statement to set a clear<br />
strategic<br />
Whether<br />
direction<br />
these<br />
for<br />
changes<br />
immigration<br />
achieve<br />
policy.<br />
the<br />
desired<br />
This would<br />
objective<br />
be a<br />
of<br />
good<br />
reducing<br />
start and<br />
the<br />
provide<br />
current<br />
high<br />
some<br />
level<br />
overriding<br />
of migrant<br />
guidance<br />
exploitation<br />
(ideology!)<br />
we will<br />
to<br />
just<br />
inform<br />
have<br />
policy<br />
to wait<br />
settings<br />
and see.<br />
with<br />
We<br />
a focus<br />
suspect<br />
on<br />
those<br />
what<br />
perpetrators<br />
immigration<br />
who<br />
can deliver<br />
have scant<br />
for the<br />
respect<br />
good<br />
for<br />
of<br />
the<br />
New<br />
rules<br />
Zealand<br />
will<br />
in<br />
continue<br />
the longer<br />
to<br />
term.<br />
flout them, and<br />
law-abiding<br />
What about<br />
employers<br />
a work-from-homein-NZ<br />
will continue to pay<br />
a higher<br />
visa?<br />
price<br />
People<br />
to do business.<br />
could<br />
It<br />
live<br />
would<br />
in New<br />
have<br />
been<br />
Zealand<br />
so much<br />
and<br />
better<br />
work<br />
to<br />
anywhere<br />
have taken<br />
in<br />
a little<br />
the<br />
more<br />
world,<br />
time<br />
now<br />
and effort<br />
that<br />
to<br />
would<br />
get the<br />
really<br />
process<br />
put<br />
and<br />
desired<br />
New Zealand<br />
outcomes<br />
on<br />
right<br />
the map!<br />
in the<br />
Yes<br />
first<br />
-<br />
place<br />
Prime<br />
–<br />
now<br />
Minister!<br />
all New Zealand has to pay the cost.<br />
Level 3<br />
50 Manners Street<br />
Wellington 6011<br />
07 834 9222<br />
enquiries@pathwaysnz.com<br />
pathwaysnz.com<br />
Level 3<br />
50 Manners Street<br />
Wellington 6011
16 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
Unleash the power of AI to increase<br />
productivity in your business<br />
What if I told you that the most popular<br />
business productivity tools—apps<br />
like Google Sheets, Google Docs,<br />
and Excel—could now harness the<br />
boundless power of ChatGPT?<br />
Imagine having an extraordinary<br />
mind at your side,<br />
ready to assist, suggest,<br />
and co-create within the<br />
very applications you rely on<br />
daily. Writing emails, product<br />
descriptions, and even policy<br />
documents for you; generating<br />
spreadsheet formulas based on<br />
plain English, or cleaning up<br />
data in seconds based on plain<br />
English instructions.<br />
This is not science fiction;<br />
it's the current reality that<br />
businesses are taking advantage<br />
of, and those who aren’t<br />
are getting left behind.<br />
A joint study just released<br />
from Harvard, MIT, Warwick<br />
<strong>Business</strong> School and Boston<br />
Consulting Group tested<br />
over 700 consultants, requiring<br />
them to complete a series<br />
of tasks. Half of them were<br />
allowed to use AI, the other<br />
half were not. The results were<br />
amazing. The consultants who<br />
used AI completed tasks 25%<br />
quicker and produced 40%<br />
higher quality in their results!<br />
What is more, the consultants<br />
who performed the<br />
worst in their benchmark tests<br />
before the experiment, had the<br />
biggest jump in performance<br />
when using AI, with a 43%<br />
improvement. The top consultants<br />
still got a boost, but less<br />
of one, meaning that using AI<br />
can be a significant leveller in<br />
THE DIGITAL<br />
WORLD<br />
BY JOSH MOORE<br />
Josh Moore is the head<br />
marketing fanatic at Duoplus,<br />
a Hamilton-based digital<br />
marketing agency that<br />
helps clients get more leads<br />
and sales through online<br />
marketing. www.duoplus.nz<br />
terms of performance across a<br />
team.<br />
Welcome to a world where<br />
ChatGPT becomes your indispensable<br />
partner in achieving<br />
unparalleled excellence.<br />
So how do can you use<br />
ChatGPT in everyday business<br />
to increase productivity? Here<br />
are some ideas.<br />
Create Spreadsheet<br />
Formulas Using Plain<br />
English<br />
You can now use GPT within<br />
Cars, cars, cars!<br />
I<br />
had the experience<br />
yesterday of driving through<br />
the Knighton Rd/Cameron<br />
Rd/May St area. We had been<br />
asked to comment on v urban<br />
design, or lack thereof, in the<br />
area – that’s another story.<br />
However, one of the things<br />
that immediately stood out was<br />
the number of cars parked on<br />
the street, and in driveways and<br />
across footpaths.<br />
This is the unfortunate outcome<br />
when insufficient parking<br />
is provided on site. This is particularly<br />
true in areas with a lot<br />
of student flats, which typically<br />
have higher numbers of cars<br />
per houshold or property.<br />
There is a general move<br />
underway – though not without<br />
some resistance – in society<br />
and from central and local government,<br />
to reduce our dependence<br />
on cars, and to enable<br />
and encourage more public<br />
transport use, walking and<br />
cycling. Largely this is driven<br />
by our ugrent need to reduce<br />
carbon emissions, transport<br />
being our second largest producer<br />
after agriculture.<br />
With my productivity hat<br />
on, I cannot see how it is efficient<br />
to move millions of people<br />
around in individual metal<br />
boxes. I readily acknowledge<br />
that public transport is not<br />
suitable for every place or situation.<br />
But the beautiful thing<br />
is that when more people use<br />
public transport or active<br />
transport modes, it also makes<br />
the roads freer and easier for<br />
Google Sheets or Microsoft<br />
Excel to write formulas for you.<br />
There is a small setup process<br />
that is required, but once<br />
connected, you can save considerable<br />
time and effort.<br />
Let’s look at an overly simple<br />
example. Having entered<br />
sales data for last year, you can<br />
ask GPT in plain English, for<br />
the formula you need to calculate<br />
the totals. For example,<br />
“total all sales figures in cells<br />
c3 to f3.”<br />
GPT replies saying,<br />
“Assuming the sales figures<br />
are in cells C3, D3, E3, and F3,<br />
you can use the following formula:<br />
=SUM(C3:F3)”<br />
But where the power really<br />
kicks in is writing complex<br />
those who genuinely need – or<br />
just really want – to drive.<br />
Having said that, and while<br />
our team would love to see a<br />
future with fewer cars – architectural<br />
practices after all being<br />
often idealistic, green-minded<br />
places – we are pragmatic<br />
enough to recognise that, at<br />
least in the immediate future,<br />
most households have at least<br />
a couple of vehicles, and therefore,<br />
require somewhere to put<br />
them.<br />
The 2020 National Policy<br />
Statement on Urban Development<br />
(NPS-UD), prevents<br />
local councils from requiring<br />
developers to provide a set<br />
minimum number of carparks<br />
in new developments. While<br />
well-intentioned, and appropriate<br />
to encourage higher<br />
density development in city<br />
centres, the broad application<br />
of this rule to all urban areas<br />
formulas for you that would<br />
normally take an Excel expert to<br />
write. Things like XLOOKUP,<br />
INDEX, LEFT, MID, RIGHT,<br />
MATCH, REGEXEXTRACT<br />
and more. With ChatGPT connected<br />
you can just describe in<br />
plain English what you want to<br />
happen, and it will create the<br />
formula for you.<br />
Easily Extract Specific<br />
Information From Your<br />
Spreadsheet<br />
You can also use some specific<br />
GPT functions to extract<br />
information from within cells.<br />
This can be extremely useful<br />
for extracting names, emails,<br />
domains, or company names<br />
LANDMARKS<br />
BY PHIL MACKAY<br />
Phil Mackay is <strong>Business</strong><br />
Devolpment Manger at<br />
Hamilton-based PAUA,<br />
Procuta Associates Urban +<br />
Architecture<br />
means private developers are<br />
less likely to include adequate<br />
parking provisions for new<br />
housing.<br />
Until a change is made to<br />
allow councils more scope to<br />
control parking in suburban<br />
developments, the burden will<br />
fall on ratepayers to provide<br />
additional on-street parks, and<br />
we will see suburban streets<br />
increasingly crowded with<br />
parked cars.<br />
from a big list of data.<br />
For example, if we have a<br />
list of full names, and you want<br />
to extract the first names, and<br />
remove duplicates, you can<br />
use GPT_EXTRACT to quickly<br />
achieve that without any complex<br />
formula.<br />
e.g. We can use the formula:<br />
=GPT_EXTRACT(B3:B11,<br />
”unique first names”).<br />
Almost instantly the result<br />
comes back with the first<br />
names from that range.<br />
The power comes in<br />
ChatGPT understanding what<br />
you want to extract. You might<br />
hand it a list of contacts where<br />
all the information is in a single<br />
cell, and you can ask it<br />
to extract names and email<br />
addresses or company names,<br />
and it understands and pulls<br />
out the data.<br />
One of our team members<br />
spent three hours manually<br />
creating some very<br />
complex formulas to extract<br />
URLs from a long list of data.<br />
Another team member used a<br />
ChatGPT function to achieve<br />
the same result in less than<br />
four minutes!<br />
Access Internet<br />
Information from Within<br />
Your Spreadsheet<br />
There are other functions<br />
where GPT will access its<br />
knowledge base to provide<br />
information we didn’t already<br />
have in the sheet.<br />
=GPT_TABLE("Make a<br />
table of the top 3 Korean car<br />
manufacturers with their<br />
annual revenue and number<br />
of employees")<br />
Sheets returns a table with<br />
the data almost instantly.<br />
That’s wild!<br />
Creating Emails and Policy<br />
Documents in Google<br />
Docs<br />
One of the things ChatGPT has<br />
become famous for is its ability<br />
to write very well-written content.<br />
Let’s look at two scenarios.<br />
In the first scenario you<br />
want to create a professional<br />
and friendly email to thank<br />
everyone who attended your<br />
recent networking event. Simply<br />
use plain English in the<br />
custom prompt box to tell Docs<br />
what you want and then let it do<br />
the work for you.<br />
We can tell GPT that we<br />
want it to, “create a brief thank<br />
you email to send to the people<br />
who attended our networking<br />
evening.”<br />
The results come back<br />
within seconds, and it’s very<br />
well-written.<br />
In the second scenario, you<br />
could get GPT + Docs to create<br />
social media marketing content<br />
for your business.<br />
For our example, we could<br />
tell GPT that we want it to,<br />
“write a LinkedIn post, welcoming<br />
our new sales manager,<br />
Tim Major, formerly<br />
Queensland Territory Manager<br />
for XYZ Widgets in<br />
Sydney.”<br />
The result is superb. If you<br />
haven’t tried it before, try these<br />
prompts as examples and you’ll<br />
be suitably impressed with it<br />
returns.<br />
I don’t know how many<br />
times I have sat at the keyboard<br />
waiting for inspiration, trying<br />
to find just the right words, and<br />
ending up with a result I’m not<br />
entirely happy with.<br />
Never again! While the<br />
results aren’t always perfect,<br />
it is much faster to edit than<br />
to start from scratch. The<br />
speed and productivity boost<br />
that comes from embracing<br />
AI is so impressive, that every<br />
office-based company needs<br />
to be embracing AI to boost<br />
productivity and effectiveness,<br />
or alternatively find yourself<br />
struggling to keep up with the<br />
competition.
There’s an audience<br />
for every business<br />
on TikTok<br />
TikTok is not just for Gen Z, and<br />
businesses who do it well are reaping<br />
huge rewards, according to awardwinning<br />
PR agency HMC.<br />
HMC director Heather<br />
Claycomb says if your<br />
business isn’t on the<br />
platform yet, now is a great<br />
time to be first and capture a<br />
loyal audience, because others<br />
will follow.<br />
“TikTok is not a trend, it is<br />
a platform that has changed<br />
the face of social media permanently.<br />
Our team believes most<br />
businesses will be on it within<br />
the next five years.”<br />
HMC has helped several<br />
businesses lean into TikTok<br />
and overcome any pre-conceived<br />
perceptions they may<br />
have about the platform.<br />
Hamilton Central <strong>Business</strong><br />
Association (HCBA) general<br />
manager Vanessa Williams<br />
started using TikTok to promote<br />
the many and varied<br />
shops and businesses in Hamilton’s<br />
CBD. She admits she<br />
knew very little about the platform<br />
before she started but<br />
says its short-form video content<br />
has been a game-changer<br />
for the organisation.<br />
“When TikTok crossed our<br />
radar as a tool to promote the<br />
CBD’s businesses, I felt lost.<br />
But even then, I could see it<br />
was a hand-in-glove fit for our<br />
objectives. Short, snappy videos<br />
seemed like the perfect way<br />
to showcase these businesses<br />
to a new audience of younger<br />
digital natives,” she says.<br />
“HCBA promotes a diverse<br />
range of businesses, so we<br />
must attract a variety of people<br />
of different ages and interests.<br />
We were already leaning<br />
heavily into Facebook<br />
and Instagram but felt that<br />
we lacked a good channel to<br />
reach a younger audience. Tik-<br />
Tok plugged that gap for us<br />
and was where we could post<br />
punchy, engaging compilation<br />
videos.”<br />
Can I find my<br />
audience on TikTok?<br />
So, can other businesses find<br />
their audience on TikTok?<br />
With over 1 billion monthly<br />
active users around the world<br />
the answer is most likely yes.<br />
Although many assume it is a<br />
platform for teens, research<br />
shows 61.6% of users are over<br />
25, and 170 million users are<br />
aged 35-44.<br />
HMC’s social media expert<br />
Jamie Batters says most businesses<br />
can benefit from Tik-<br />
Tok, and it pays to do your<br />
research first.<br />
“See if your competitors are<br />
on the platform already. If they<br />
are, have a look at their content<br />
and the amount of engagement<br />
they’re getting. That’s a<br />
quick way to see if TikTok has<br />
an audience you can capture,”<br />
she says.<br />
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> WAIKATO BUSINESS NEWS, 17 A<br />
Can I provide value to my<br />
audience on this platform?<br />
Reaching an audience is one<br />
thing but turning them into<br />
customers is another. The key<br />
is deep engagement – getting<br />
them to watch your videos<br />
then seek you out for advice.<br />
How do you achieve that? For<br />
Jamie, it’s about giving them<br />
something valuable first.<br />
“TikTok lends itself to quick<br />
explainer videos, light-hearted<br />
how-tos, life hacks, “day in the<br />
life” videos, and educational<br />
tools. If you’re a lawyer or<br />
accountant, what great advice<br />
can you give for free?<br />
“Younger users are turning<br />
to the app for discovery<br />
purposes in place of Google.<br />
Nearly 40% of Gen Z members<br />
prefer TikTok over Google<br />
for online searches, and<br />
we are experiencing a shift of<br />
users utilising the platform as<br />
a search engine.”<br />
Work to a plan<br />
TikTok success comes from<br />
playing a longer game, which<br />
puts an emphasis on consistency<br />
and frequency of content.<br />
That may sound daunting, but<br />
Vanessa insists it’s well within<br />
reach of most businesses, provided<br />
they get one thing right.<br />
“Planning is everything.<br />
That’s one of the early things<br />
Jamie did with us – we sat<br />
down with her and laid out a<br />
3-month map of the content<br />
we wanted to capture on video.<br />
Working to a plan freed us<br />
from the weekly stress of ‘What<br />
now?’”<br />
How difficult is it to<br />
create video content?<br />
A cursory look on TikTok will<br />
show you that most of the best<br />
content has been created with<br />
a simple point-and-shoot of<br />
the phone video. For Jamie,<br />
keeping things simple is better.<br />
“Bring it back to basics. The<br />
key is giving your audience<br />
something they’ll find valuable.<br />
That’s how you become a<br />
resource that people will turn<br />
to when they need your product,<br />
service, or advice.”<br />
Our<br />
Democracy<br />
Needs You<br />
The General Election is upon us, and<br />
voting is one of the foundations of<br />
democracy, and with democracy<br />
comes so many freedoms.<br />
There are many<br />
nations where voting<br />
is not offered and<br />
many more where there is<br />
only one “real” alternative,<br />
so it is a rare privilege to be<br />
able to pick your representatives<br />
and one that over the<br />
broad sweep of humanity on<br />
this planet has been offered<br />
to very few.<br />
We need good people to<br />
stand for election and to<br />
show common sense in Parliament.<br />
Sadly, this trimester<br />
there have been a few<br />
whose behaviour has not<br />
met the public’s standards,<br />
and many more members<br />
of Parliament who simply<br />
have not delivered.<br />
Good luck to all the candidates.<br />
In today’s world the concept<br />
of elected service to<br />
your community is forgotten<br />
by many, yet we want<br />
the best, most meritorious,<br />
candidates to represent us<br />
in Parliament or on Council.<br />
Whatever your politics,<br />
when Members of Parliament<br />
voluntarily close<br />
their political careers and<br />
get the opportunity to look<br />
back on their time in Parliament,<br />
with its review of<br />
why they stood for election,<br />
we should read or listen to<br />
their speeches in appreciation<br />
of their service.<br />
It is easy to be partisan<br />
and block your ears to the<br />
words of the people and<br />
parties you may not support.<br />
But the Chamber is a<br />
broad church with its members<br />
spread across the political<br />
spectrum.<br />
In the hurly burly of<br />
electioneering, we as voters<br />
often miss why a candidate<br />
stands for election.<br />
Accordingly, when two of<br />
our serving politicians voluntarily<br />
step down and get<br />
to deliver their valedictories,<br />
we should listen and<br />
appreciate their contributions.<br />
Hamilton East has both<br />
Jamie Strange and David<br />
Bennett retiring this electoral<br />
cycle.<br />
We encourage you to<br />
head to Parliament TV On<br />
By Don Good, CEO of <strong>Waikato</strong><br />
Chamber of Commerce.<br />
Demand and watch Jamie’s<br />
valedictory from 15 <strong>August</strong><br />
and David’s on 23 <strong>August</strong>.<br />
The Chamber is also<br />
hosting a debate for the<br />
<strong>Waikato</strong> business community<br />
to hear from the Labour<br />
and National candidates for<br />
the Hamilton East & West<br />
electorates two weeks out<br />
from New Zealand’s General<br />
Election.<br />
Join us on Tuesday,<br />
October 3 as Labour’s<br />
Georgie Dansey (Hamilton<br />
East) and Myra Williamson<br />
(Hamilton West) go headto-head<br />
with National’s<br />
incumbent Hamilton West<br />
MP Tama Potaka and candidate<br />
for Hamilton East<br />
Ryan Hamilton.<br />
The debate will be moderated<br />
by former Hamilton<br />
City Councillor, Mark Bunting.<br />
This event is open to<br />
non-Chamber members,<br />
however registration is<br />
required in advance on our<br />
website: https://business.<br />
waikatochamber.co.nz/<br />
events/calendar.<br />
Jamie Batters<br />
Vicky Redwood and Vanessa Williams<br />
Want to learn more?<br />
Tune in to CRUNCH, HMC’s<br />
podcast designed to lift the lid<br />
on public relations and communications.<br />
In the latest episode,<br />
HCBA general manager<br />
Vanessa Williams and marketing<br />
manager Vicky Redwood<br />
share how they are leveraging<br />
TikTok to boost reputation and<br />
relationships and social media<br />
expert Jamie breaks down<br />
what TikTok can achieve, and<br />
how to do it well – using a real<br />
success story. www.wearehmc.<br />
co.nz/ep-2-the-pr-power-oftiktok-using-short-form-vid/<br />
Connect - Grow - Inspire - Represent
18 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
October is breast cancer awareness month<br />
Breast cancer is the most common<br />
cancer in New Zealand women. One<br />
in nine women will get breast cancer<br />
over their lifetime.<br />
In the <strong>Waikato</strong>, more than<br />
400 women, and in NZ,<br />
over 3000 women are diagnosed<br />
each year. Sadly each<br />
year in NZ, we lose 600-700 of<br />
our loved ones to this disease -<br />
more than our annual road toll.<br />
There are women diagnosed in<br />
their early 20s right through<br />
to their 90s. Although it is less<br />
common, men can also get<br />
breast cancer, with 20-30 NZ<br />
men diagnosed annually.<br />
Breast cancer isn’t just one<br />
disease, there are many different<br />
types. Thanks to research,<br />
modern-day treatment and care<br />
is tailored to the type of breast<br />
cancer, as well as the wishes of<br />
each individual woman diagnosed.<br />
Tailoring of treatment<br />
and care has been made possible<br />
through research advances.<br />
Improving cancer patient<br />
outcomes through<br />
research<br />
The Breast Cancer Research<br />
Trust is our local charitable<br />
trust which enables funding<br />
for clinical trials and research.<br />
Trust chair Professor Ian<br />
Campbell says the vision of the<br />
& APPEARANCE MEDICINE CLINIC<br />
DERMATOLOGY, VASCULAR, PLASTIC SURGERY,<br />
GYNAECOLOGY & APPEARANCE<br />
DERMATOLOGISTS<br />
MEDICINE CLINIC<br />
“The lotus flower has<br />
been traditionally regarded<br />
“The lotus flower has been<br />
as a symbol of regeneration,<br />
traditionally regarded as a<br />
healing and enduring beauty.<br />
symbol of regeneration, healing<br />
Make an appointment with<br />
and enduring beauty. Make an<br />
one of our highly skilled<br />
appointment with one of our<br />
specialists today and let us<br />
highly skilled specialists today<br />
and let us help you achieve your<br />
help you achieve your health<br />
health and beauty goals this<br />
and beauty goals this year...<br />
so as the lotus flower,<br />
you can blossom too.”<br />
trust is to gain knowledge and<br />
save lives, and the mission is<br />
to improve breast cancer outcomes<br />
for patients through<br />
research.<br />
Campbell has led many<br />
<strong>Waikato</strong>-based breast cancer<br />
clinical trials over the past<br />
25 years. <strong>Waikato</strong> has been a<br />
centre for over 50 studies and<br />
clinical trials introducing new<br />
surgeries, radiotherapy techniques,<br />
drug treatments and<br />
devices. The trust also enables<br />
research for better quality of<br />
life, reduced side effects and<br />
better communication of complex<br />
treatment options.<br />
Research examples enabled<br />
by the trust include:<br />
i) Using a sophisticated laboratory<br />
test that examines<br />
50 different aspects of a<br />
tumour, the result of this<br />
test indicates the risk of<br />
breast cancer recurrence. In<br />
women with very low risk<br />
of recurrence, this test may<br />
help doctors in the future to<br />
select women who can safely<br />
avoid radiation therapy (and<br />
after breast cancer surgery.<br />
Cosmetic and Reconstructive<br />
Plastic Surgery<br />
Cosmetic and Reconstructive Plastic surgery<br />
Adult and Paediatric Dermatology<br />
Adult and Paediatric Dermatology<br />
Vascular Surgery and<br />
Ultrasound Scanning<br />
Vascular Surgery and Ultrasound Scanning<br />
Appearance Medicine<br />
Gynaecology and fertility specialist<br />
Cutera Appearance Laser Skin Medicine Rejuvenation<br />
and Re-surfacing<br />
year...<br />
So as the lotus flower, you can<br />
blossom too”<br />
Cutera Laser Skin Rejuvenation<br />
IPL Treatments Beauty Therapy<br />
Beauty Therapy Treatments<br />
Medical Tattooing<br />
ii) <strong>Waikato</strong> researchers are<br />
currently partnering with<br />
the Breast Cancer Foundation<br />
NZ to introduce<br />
(via research) a technology<br />
for women with advanced<br />
breast cancer (ABC). The<br />
“ABCpro study” is introducing<br />
electronic reporting of<br />
symptoms and treatment<br />
DERMATOLOGY,<br />
its associated side-effects) side<br />
VASCULAR,<br />
effects for women livfort<br />
she<br />
PLASTIC<br />
is experiencing. provided<br />
SURGERY<br />
her with a sense of<br />
ing with this incurable form<br />
Medical Tattooing<br />
of breast cancer. Participating<br />
women complete a<br />
weekly online survey and<br />
report on their symptoms<br />
and side effects. If there is<br />
a deterioration in either,<br />
an email alert is sent to an<br />
ABC nurse, who then contacts<br />
the woman to discuss<br />
how to manage the discom-<br />
The aim of the “ABCpro<br />
study” is to be more proactive<br />
in managing symptoms<br />
and side effects, to improve<br />
quality of life, and reduce<br />
hospital admissions and<br />
urgent health reviews.<br />
Local Hamilton woman<br />
Huia is taking part in the ABCpro<br />
study, and she says this has<br />
support and peace of mind.<br />
Marius Rademaker BM, FRCP, FRACP, DM<br />
Amanda Oakley MBChB, FRACP, DipHealInf<br />
Sarah Hill MBchB, DERMATOLOGIST<br />
FRACP<br />
Sarah Hill MBchB, FRACP<br />
VASCULAR SURGEONS<br />
“For me, being a participant<br />
in the ABC study<br />
meant that I was going to<br />
receive extra immediate care<br />
and support. It feels like a<br />
wrap-around service.”<br />
The ABC tool has enabled<br />
Huia to connect with an ABC<br />
nurse who provides her with<br />
ideas to help self-manage<br />
her symptoms and any side<br />
effects.<br />
“I’ve built a really good<br />
rapport with my nurse, which<br />
has been great.”<br />
Additionally, the ABC tool<br />
has aided Huia in connecting<br />
with specialists such as a<br />
physiotherapist, lymphedema<br />
nurse, and a dietitian, contributing<br />
to a better quality of life.<br />
Huia speaks highly of the<br />
ABCpro study and the important<br />
role the regular surveys<br />
have played in helping her<br />
monitor and manage her<br />
symptoms and side effects.<br />
An initial analysis of<br />
patient feedback shows this<br />
is an easy-to-use survey tool<br />
that alerts a nurse to symptom<br />
issues. This has overall<br />
helped patients feel they could<br />
carry on their life “as normal”,<br />
with some control over<br />
their symptoms and knowing<br />
support was available when<br />
needed. These factors reduce<br />
anxiety and improve quality of<br />
life, enabling ABC patients to<br />
maintain a positive mindset.<br />
David Ferrar VASCULAR MBChB, FRCS, SURGEON FRACS (Vascular), DDU (Vascular)<br />
David Ferrar MBChB, FRCS, FRACS (VASCULAR), DDU<br />
Thodur Vasudevan FRACS (Vasc), FRACS (Gen), FRCS<br />
(VASCULAR)<br />
Paul Haggart MBChB MD, BSc, FRCS<br />
Paul Haggart MB, ChB, MD, BSc, FRCS<br />
COSMETIC<br />
COSMETIC<br />
& RECONSTRUCTIVE<br />
AND RECONSTRUCTIVE<br />
PLASTIC SURGEONS<br />
Stuart McNicoLL PLASTIC MBChB, SURGEONS FRACS (Plastics)<br />
Ahmed Alkadhi Stuart MBChB, McNicoLL FRACS MBChB, (Plastics) FRACS (Plastics)<br />
Michael Woodfield Ahmed MBChB, Alkadhi MBChB, FRACS FRACS (Plastics) (Plastics)<br />
Brandon Adams Michael MBChB, Woodfield FRACS MBChB, (Plastics) FRACS (Plastics)<br />
Arthur Yang MBChB, FRACS (Plastics)<br />
Arthur Yang MBChB FRACS (Plastics)<br />
APPEARANCE<br />
GYNAECOLOGIST<br />
MEDICINE<br />
Laura Miller BM, PaDipOMG, MRMed, FRANZCOG<br />
Sonya Ferguson App Medicine Nurse RCompN<br />
Pip Walker BBMedSci, MBChB, FRANZCOG, AGES certified<br />
Stella Wilkins App Medicine Nurse RCompN<br />
Madeleine McNicoLL APPEARANCE App Medicine MEDICINE Nurse RCompN<br />
Sonya Ferguson App Medicine Nurse RCompN<br />
Megan Lyons Laser Therapist<br />
Stella Wilkins App Medicine Nurse RCompN<br />
Debbie Casson<br />
Madeleine<br />
Cosmetic<br />
McNicoLL<br />
Tattooing<br />
App Medicine Nurse RCompN<br />
Juliette Smith Megan Beauty Lyons Therapist Laser Therapy<br />
Debbie Casson Cosmetic Tattooing<br />
CALL US TODAY FOR YOUR APPOINTMENT<br />
p 07 838 1035 e appts@tristramclinic.co.nz 200 Collingwood St, Hamilton www.tristramclinic.co.nz
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> PINK WALK 19<br />
How to support<br />
someone you know<br />
who has been<br />
diagnosed<br />
• Be considerate. Stick to<br />
short visits, and don’t overwhelm<br />
your friend or colleague<br />
with advice, information<br />
or horror stories.<br />
Finding out someone you care about<br />
has breast cancer is a life-changing<br />
moment. Once the initial shock is over,<br />
you may find you don’t know how to<br />
behave towards them, what to say or<br />
how to support them.<br />
Tips for employers:<br />
• Be supportive and flexible.<br />
While some companies cannot<br />
sustain a woman taking<br />
a lengthy time off work, if<br />
yours can, it can remove<br />
a huge amount of stress<br />
for the woman. The added<br />
stress of financial worries<br />
can be lessened somewhat if<br />
an employer is flexible.<br />
• Take the woman’s privacy<br />
into account. While work<br />
colleagues can be close,<br />
make sure you ask her permission<br />
before making an<br />
announcement at work. It<br />
can be embarrassing and<br />
distressing for her if her<br />
illness is disclosed without<br />
her permission.<br />
Tips for work colleagues:<br />
• Contact your friend or colleague<br />
when you hear of<br />
their diagnosis. The longer<br />
you leave it, the harder it<br />
becomes. Sending a note<br />
to let them know you are<br />
thinking of them can mean<br />
the world.<br />
• Be specific in your help. It<br />
is often very difficult for<br />
women to accept help from<br />
others. Ask, “When can I<br />
cook you dinner?’’, rather<br />
than “Would you like it if I<br />
cooked dinner sometime?’’.<br />
Tips for partners:<br />
A partner may be at a loss as<br />
to what is the best strategy in<br />
caring for their wife or partner<br />
while dealing with their own<br />
emotions. A woman diagnosed<br />
with breast cancer needs their<br />
partner’s support more than<br />
ever before. There are countless<br />
ways family and friends<br />
can help, but a life partner is in<br />
a unique position to help emotionally.<br />
Here are a just a few:<br />
• Before appointments, help<br />
her make a list of questions<br />
to ask the doctor. Continue<br />
supporting her throughout<br />
her treatment, wellness<br />
plans and follow-up care for<br />
the future.<br />
• Ask what she wants and<br />
needs, and ask her to be<br />
truthful in telling you what<br />
she does and does not want<br />
from you and others.<br />
• Listen to her without judging<br />
or trying to come up<br />
with answers or solutions.<br />
• Communicate. Reassure<br />
her of your continued love.<br />
Illness can bring couples<br />
closer together but can<br />
also make any weakness in<br />
relationships more apparent.<br />
Open communication<br />
can help the relationship to<br />
survive the stressful time of<br />
change. A tender touch, a<br />
hug or holding a hand can<br />
often say more than words.<br />
• Recovery often takes longer<br />
than just the treatment<br />
time. It can take a long time<br />
to get back to normal and<br />
you both may not be at the<br />
same stage of recovery at<br />
the same time. Often, for<br />
women, the full impact of<br />
breast cancer doesn’t sink<br />
in until after treatment is<br />
completed, and by then, her<br />
partner may think things are<br />
on the up and up. Women<br />
may continue to experience<br />
a loss of confidence and fear<br />
of cancer recurrence.<br />
Tips for patients:<br />
• Accept help, or better yet,<br />
ask for specific help. This is<br />
not only to help you cope.<br />
Family and friends often<br />
feel inadequate because<br />
they do not know what to<br />
do. They appreciate being<br />
asked to do specific things<br />
to help (e.g. picking up children<br />
after school, sitting<br />
with them at chemotherapy,<br />
cooking a dinner) as this<br />
can lessen their feeling of<br />
helplessness and provide<br />
you with some practical<br />
help at the same time.<br />
• Be patient when dealing<br />
with shocked and frightened<br />
friends and family.<br />
Every person may react differently;<br />
they too need some<br />
time to wrap their head<br />
around the diagnosis.<br />
• Be honest if someone is<br />
being unhelpful. Set boundaries<br />
for visiting hours and<br />
gently guide your support<br />
people in their “help”. They<br />
may feel at a loss as to what<br />
is the best way to help and<br />
support you.<br />
ENTER<br />
NOW!<br />
WWW.PINKWALK.CO.NZ<br />
Entertainment from 4.30pm | Walk/Run from 5.45pm<br />
Pink Walk distance: 3.8km | Run distance: 5km<br />
Wear your BREAST pink or yellow finery to support breast cancer awareness.<br />
Prizes for BEST dressed individuals, BEST dressed group & BEST dressed pooch.<br />
Proudly supported by DPMedia<br />
26 OCTOBER <strong>2023</strong><br />
HAMILTON LAKE, INNES COMMON
20 PINK WALK<br />
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
Join the circle of gaining<br />
knowledge and saving lives<br />
Every year, the lives of thousands<br />
of women diagnosed with breast<br />
cancer fall apart. As do the lives of<br />
those around them. You can make a<br />
difference by supporting women taking<br />
part in breast cancer research.<br />
Your support provides<br />
the Breast Cancer<br />
Research Trust (BCRT)<br />
with vital funds to hold<br />
these lives together through<br />
evidence-based breast cancer<br />
research. Neither Te Whatu<br />
Ora Health NZ – <strong>Waikato</strong> nor<br />
the BCRT receives any direct<br />
Campbell<br />
Campbell<br />
Oncoplastic<br />
Breast Oncoplastic<br />
Surgeon, Breast<br />
Assoc. Surgeon, Prof<br />
Assoc. Prof<br />
Linda<br />
Gilbert Linda<br />
Gilbert<br />
Breast<br />
Physician Breast<br />
Physician<br />
Diana<br />
Astwood Diana<br />
Astwood<br />
Breast Care<br />
Nurse Breast Care<br />
Nurse<br />
government funding, and rely<br />
on fundraising, grants and<br />
donations in order to continue<br />
improving breast cancer<br />
outcomes through research.<br />
If you would like to know<br />
more about the BCRT, or how<br />
you can support us, please visit<br />
www.breastcancerresearch.org.nz.<br />
Ian<br />
Campbell Ian<br />
Support the Breast Cancer<br />
Research Trust Pink<br />
Walk & Run on Thursday,<br />
October 26 at Hamilton<br />
Lake, Innes Common.<br />
Entertainment from<br />
4.30pm with the walk/run<br />
starting at 5.45pm<br />
The Pink Walk & Run is<br />
an organised sports event that<br />
brings together individuals<br />
and groups to help raise awareness<br />
and FUNds for breast<br />
cancer research. The event is<br />
suitable for all ages and capabilities,<br />
with options to walk<br />
3.8km around Hamilton Lake<br />
or run 5km around the Lake<br />
and Innes Common.<br />
Littlies can have their face<br />
painted by one of the talented<br />
artists and have a photo taken<br />
NZ leading Private Breast<br />
NZ<br />
NZ<br />
leading<br />
leading<br />
Private<br />
Private Breast<br />
NZ Care leading Care<br />
Service Private ServiceBreast<br />
Care Care Service Service<br />
Care Service<br />
Ian<br />
Ian Campbell Ian<br />
Campbell Oncoplastic<br />
NZ Leading Private Breast Care Service<br />
Campbell Ian • Specialisingin Breast Cancer Diagnosis, Surgery<br />
Campbell Breast Oncoplastic<br />
Oncoplastic Campbell • Specialisingin Breast Cancer Diagnosis, Surgery<br />
Ian Oncoplastic<br />
Breast<br />
Surgeon, Breast Oncoplastic<br />
• and Specialisingin Medical • Specialising Care Breast including Breast<br />
Cancer<br />
Cancer Breast Diagnosis,<br />
Diagnosis, Reconstruction,<br />
Surgery<br />
Surgery<br />
NZ<br />
• Specialisingin<br />
• leading Specialisingin Medical Private<br />
Breast Care Cancer<br />
Breast including Diagnosis,<br />
Cancer Breast Diagnosis,<br />
Surgery Reconstruction, Surgery<br />
Campbell Surgeon,<br />
Assoc. Breast Oncoplastic<br />
Breast Surgeon, Prof Reduction and Medical and and Medical Care Enlargement. Care including including Breast Breast Reconstruction,<br />
•<br />
•<br />
Assoc. Prof<br />
and Specialisingin Medical Breast including Cancer Diagnosis, Reconstruction, Surgery<br />
Surgeon,<br />
Specialisingin Medical and Care Breast<br />
Enlargement. including Cancer Breast Diagnosis, Reconstruction,<br />
Surgery<br />
Assoc. Surgeon, Breast<br />
Oncoplastic Professor Prof Reduction • and Specialisingin Care<br />
Medical<br />
and Service Augmentation.<br />
Care Breast including Cancer Breast Diagnosis, Reconstruction, Surgery<br />
Assoc. Surgeon,<br />
•<br />
Reduction<br />
Investigationand<br />
and Enlargement.<br />
treatment of Breast Lumps, Breast<br />
Prof<br />
Breast Assoc. Prof Reduction and • Medical Reduction<br />
Investigationand and Care Enlargement. and including Enlargement.<br />
treatment Breast of Reconstruction,<br />
Linda<br />
Breast Lumps, Breast<br />
• Specialising<br />
•<br />
Reduction in Breast and Enlargement.<br />
Cancer Diagnosis, Surgery<br />
Surgeon,<br />
Assoc. • Pain, Prof Investigationand Lactation • Reduction and Problems, Medical treatment and Care Enlargement.<br />
treatment Breast including of Breast of Infections, Breast Lumps, Reconstruction,<br />
Nipple Breast<br />
Linda<br />
Pain, Investigationand Lactation treatment Problems, treatment of Breast Breast of Lumps, Breast Infections, Breast Lumps,<br />
Gilbert Linda<br />
Nipple Breast<br />
Assoc. Prof<br />
and Medical<br />
Linda<br />
•<br />
• Pain, Reduction<br />
Pain, Investigationand<br />
Investigationand Lactation Care including and Problems, Enlargement.<br />
Reconstruction,<br />
Breast Linda Discharge Pain, Lactation and Pain, Lactation<br />
female Problems,<br />
Lactation and Problems,<br />
and treatment male treatment Breast<br />
female Problems, Breast<br />
breast<br />
and<br />
of Breast<br />
Infections, of<br />
male Infections,<br />
problems.<br />
Breast<br />
Breast Lumps,<br />
Lumps,<br />
breast Infections, Nipple problems.<br />
Breast<br />
Nipple Breast<br />
Gilbert<br />
Gilbert Reduction Discharge Enlargement. and female and male breast problems. Nipple<br />
Discharge Pain, Lactation and female Problems, and Breast Infections, problems. Nipple<br />
Breast Gilbert Breast Gilbert Linda<br />
• Pain, Investigationand Lactation Problems, treatment Breast of Breast Infections, Lumps, Nipple Breast<br />
•<br />
Discharge<br />
Riskassessment,<br />
and female<br />
Linda<br />
• Investigation<br />
Physician<br />
•<br />
Discharge •<br />
Discharge<br />
Riskassessment, and treatment and female of and female<br />
family<br />
and family Breast Lumps, male history<br />
male Breast<br />
breast problems. and<br />
breast<br />
genetics<br />
problems.<br />
advice<br />
Physician<br />
• Discharge Pain, family<br />
and Lactation history<br />
male<br />
and female family Problems, and<br />
breast<br />
history and male Breast genetics<br />
problems.<br />
and breast genetics Infections, advice<br />
Gilbert<br />
problems.<br />
Nipple and<br />
GilbertBreast<br />
• along Riskassessment, Pain, with Lactation advice<br />
• along Riskassessment, along Problems, Breast<br />
with ongoing family<br />
Infections,<br />
with ongoing family history history<br />
Nipple<br />
and genetics advice<br />
Discharge<br />
testing<br />
ongoing<br />
•<br />
Discharge family<br />
and Riskassessment, female<br />
along<br />
surveillance.<br />
and<br />
with and female history<br />
male<br />
ongoing family<br />
and and<br />
breast history problems.<br />
surveillance. male genetics<br />
and genetics and<br />
breast<br />
genetics<br />
problems. advice<br />
advice advice<br />
Breast Physician Physician Breast<br />
•<br />
along<br />
Theopportunity<br />
with<br />
•<br />
along • Theopportunity Theopportunity with ongoing<br />
with to surveillance. to participate • Risk • assessment, • ongoing<br />
along Riskassessment, with<br />
family<br />
to participate<br />
surveillance.<br />
ongoing<br />
history participate<br />
family<br />
and<br />
surveillance. history<br />
genetics<br />
in the<br />
in in the<br />
and<br />
advice<br />
latest<br />
latest in latest the genetics clinical<br />
clinical<br />
latest advice<br />
Physician<br />
clinical<br />
Physician<br />
Renee<br />
Diana Diana<br />
• research. Theopportunity along • research. • with research.<br />
Theopportunity along<br />
ongoing Theopportunity with to surveillance. participate ongoing<br />
to participate to to participate<br />
surveillance.<br />
in<br />
in<br />
the<br />
the in latest<br />
latest the in the latest clinical<br />
clinical latest clinical clinical<br />
Edwards<br />
Diana Astwood<br />
Diana research. • The opportunity research. • research.<br />
Theopportunity to participate to in participate the latest clinical<br />
the latest clinical<br />
Diana<br />
research.<br />
Astwood Diana Breast Imaging Breast Breast research. Imaging at: imaging Imaging at: at: at:<br />
Astwood<br />
Breast Astwood Care Care Breast Breast Imaging Imaging at: at: at:<br />
Nurse Breast<br />
Nurse<br />
Breast Care<br />
Breast Care<br />
Care Breast<br />
Breast<br />
Imaging<br />
Imaging Breast at:<br />
at:<br />
Imaging at:<br />
Nurse<br />
Nurse<br />
Nurse Breast Care<br />
Nurse<br />
Ph<br />
Ph<br />
07 839 1114 | Fax 07 839 1118<br />
Email: 07<br />
ian@stanne.co.nz<br />
839 1114 | Fax | Fax 07 07 839 1118<br />
39 1114 Ph Ph 07 839 07 | Fax 839 111407 1114 | Fax 839 07 | Fax 839 1118 07 1118 839 1118<br />
839 36 Email: Clarence Email: Ph 07 ian@stanne.co.nz<br />
839<br />
Street,<br />
1114<br />
Hamilton<br />
| Fax 07 839 1118<br />
n@stanne.co.nz 1114<br />
36 Email:<br />
|<br />
Clarence Fax 07 839 1118<br />
36 Email: Clarence ian@stanne.co.nz<br />
Street, Street,<br />
Hamilton<br />
ian@stanne.co.nz Hamilton<br />
nce Street, 36 36 Clarence Hamilton<br />
Street, Hamilton<br />
ence Street, Hamilton<br />
Ph 07 839 1114 | Fax 07 839 1118<br />
with one of the characters<br />
from Enchanted Entertainment.<br />
Stilt walkers will also<br />
be roaming the crowds, thanks<br />
to Free Lunch Street Theatre<br />
Company. Our Masters of Ceremonies<br />
Stu from The Breeze<br />
<strong>Waikato</strong> and Anne-Marie Case-<br />
Miller (Celebrant <strong>Waikato</strong> and<br />
BCRT Trustee) will keep you<br />
on your toes throughout the<br />
event.<br />
Wear your pink finery for<br />
breast cancer awareness or yellow<br />
in support of breast cancer<br />
research, even better, mix pink<br />
and yellow together. We’ve<br />
got fantastic prizes for the<br />
best dressed adult, little person<br />
(under 5), young person (5<br />
– 12), group as well as a great<br />
raffles to win. Medals for the<br />
first, second and third runners<br />
in each category.<br />
Enter a team of representatives<br />
from your business, club<br />
or school or get together as<br />
many friends and family members<br />
as possible to form the<br />
best team. All registered teams<br />
will go into a draw to win a<br />
fantastic prize! There is also<br />
a prize for the biggest team<br />
registered.<br />
Dogs bring a lot of joy to<br />
our lives. From cuddles on the<br />
couch to the funny photos we<br />
capture – our fur babies are<br />
just as much part of the family<br />
as anyone else. The Pink<br />
Walk & Run event welcomes<br />
paw-rents to bring along their<br />
fur babies and don’t forget that<br />
there is a prize category for the<br />
best dressed dog.<br />
Cross the finish line and<br />
NZ leading Private Breast<br />
Care Service<br />
hang around for a gold coin<br />
donation sausage sizzle<br />
(proudly provided by Braemar<br />
Hospital), a Shot Coffee hot<br />
beverage or an ice-cream by<br />
Mr Whippy.<br />
So gather the troops and do<br />
your bit to raise awareness and<br />
FUNds for breast cancer!<br />
Register now at www.pinkwalk.co.nz<br />
On behalf of all the brave<br />
women (and handful of men)<br />
going through breast cancer<br />
and partaking in trials, the<br />
Breast Cancer Research Trust<br />
would like to thank our gold<br />
sponsor Braemar Hospital,<br />
silver sponsor Direct Group<br />
Uniforms and all our other valued<br />
sponsors and supporters.<br />
Without you this event would<br />
not be possible.<br />
NZ leading Private Breast<br />
Care NZ leading Service Private Breast<br />
Care Service
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> PINK WALK 21
22 PINK WALK<br />
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
Early detection<br />
saves lives<br />
From the Breast Cancer Foundation<br />
National Register we know that if a<br />
woman has a screen detected breast<br />
cancer i.e. diagnosed when small, her<br />
chance of being breast cancer free at<br />
10 years is over 95%. This is for women<br />
from all ethnic groups.<br />
Breast screening<br />
We recommend women start<br />
having mammograms from<br />
age 40 (annually to 50) and<br />
then two yearly. Breast cancers<br />
in women under the age of<br />
50 tend to be more aggressive<br />
hence annual mammograms<br />
from age 40. If a woman has a<br />
strong family history or gene<br />
mutation identified in a close<br />
relative, mammograms may be<br />
recommended to commence at<br />
an even younger age.<br />
Currently free breast screening<br />
mammograms are available<br />
from age 45 – 69 years through<br />
the Breast Screen Aotearoa<br />
programme. In NZ there is<br />
work being done on raising<br />
the screening age to 74 years.<br />
Breast screening in women 70<br />
years and older is very effective<br />
as cancers show up well<br />
on mammography in this age<br />
group.<br />
Mammograms are<br />
important as they;<br />
• Can show changes in the<br />
breast often months or years<br />
before anything can be seen<br />
or felt,<br />
• Can detect breast cancer<br />
early, which means a very<br />
good chance of cure,<br />
• Can detect about 75 percent<br />
of unsuspected cancer<br />
in women under 50 and 85<br />
percent in women over 50,<br />
• Are safe because only very<br />
small amounts of radiation<br />
are used in two-yearly<br />
screening, though may<br />
cause anxiety because some<br />
changes that are detected<br />
are not due to cancer but do<br />
require further work-up to<br />
prove this,<br />
• Early detection and ensures<br />
that treatment is less radical<br />
treatment e.g. breast conserving<br />
surgery and sentinel<br />
node biopsy (removal<br />
of only 2-3 armpit lymph<br />
nodes) versus mastectomy<br />
and axillary node dissection.<br />
BreastScreen Aotearoa is<br />
New Zealand's free two yearly<br />
breast screening programme,<br />
for women aged between<br />
45-69 years.<br />
Please phone 0800<br />
270 200 to enrol in this<br />
programme or online at<br />
www.timetoscreen.nz<br />
We encourage women to<br />
be breast aware:<br />
Some breast cancers may not<br />
be seen on mammogram, so it<br />
is important to be breast aware.<br />
Changes in the breast to<br />
look out for and report to<br />
your doctor;<br />
• A new lump or thickening<br />
• Change in the size or shape<br />
of the breast<br />
• Skin reddening, dimpling<br />
or puckering<br />
• Any change in the nipple,<br />
such as clear or bloody discharge<br />
that occurs without<br />
squeezing, or a turned-in<br />
nipple<br />
• Or a rash or reddening or<br />
scalyness of the nipple<br />
• Breast tenderness or pain<br />
Nine out of 10 symptoms<br />
are not due to cancer, but it’s<br />
important so see a doctor to<br />
be sure. Proper assessment<br />
and referral for appropriate<br />
further work-up is needed<br />
to determine whether breast<br />
changes are benign/innocent or<br />
breast cancer.<br />
What can you do to reduce<br />
breast cancer risk?<br />
All women are at risk of breast<br />
cancer, and risk increases with<br />
age. Understanding breast<br />
cancer risks – those you can<br />
control and those you can’t –<br />
may help you to improve your<br />
breast health;<br />
• Regular exercise – at least<br />
four hours per week; coming<br />
along to the annual<br />
Pink Walk and Run is a<br />
good start!<br />
• Eating a healthy diet<br />
including low fat and<br />
sugar, and lots of fresh fruit<br />
and vegetables,<br />
• Maintaining a healthy<br />
weight, especially after the<br />
menopause,<br />
• Keep alcohol intake to<br />
less than 10 drinks per<br />
week. Ensure you have<br />
alcohol free days,<br />
• Breast-feed if possible.<br />
Breastfeeding for 12 months<br />
or more is associated<br />
with a reduction in breast<br />
cancer risk,<br />
• Know your family history.<br />
Most women who are diagnosed<br />
with breast cancer<br />
have no family history. A<br />
small proportion get breast<br />
cancer because of a heritable<br />
cancer gene mutation.<br />
If you have a number<br />
of relatives affected by<br />
breast cancer on the same<br />
side of the family (mothers<br />
or fathers) your risk may<br />
be increased. Talk to your<br />
doctor about your family<br />
history, you may need to<br />
start breast surveillance at a<br />
younger age.<br />
While the rate of death<br />
from breast cancer is gradually<br />
slowing, the numbers<br />
are still far too high – each<br />
death robs a Kiwi family of<br />
a mother, daughter, wife,<br />
or sister. We still need to<br />
keep getting the message out<br />
about early detection. With<br />
early detection, as well as<br />
better treatments developed<br />
through research, more and<br />
more women will survive<br />
breast cancer. Early detection<br />
also means that those<br />
diagnosed undergo less radical<br />
treatment, for example;<br />
breast conservation surgery<br />
rather than mastectomy; no<br />
chemotherapy versus need<br />
for chemotherapy.<br />
Positioning<br />
Excellence<br />
Prosthesis<br />
and bra fitting<br />
specialists.<br />
For more than 30 years, we’ve been aligning<br />
great candidates with great opportunities, and<br />
‘positioning excellence’ throughout <strong>Waikato</strong>.<br />
We strive for excellence and quality in all we do. As part of our<br />
commitment to excellence, we’re focussed on finding the right fit for<br />
both job-seeker and employer.<br />
So, if you’re currently looking to hire or would like to discuss your<br />
career opportunities, get in touch with our team.<br />
Our friendly staff can help you with:<br />
• Your new prosthesis<br />
• Post surgery bar fitting<br />
• Te Whatu Ora funding<br />
• applications<br />
Proud Supporters of<br />
the Breast Cancer<br />
Research Trust<br />
Ruth<br />
Fleur<br />
Temporary | Permanent | Executive | Industrial<br />
07 839 3685 | www.assetrec.co.nz<br />
Te Awa, The Base, Te Rapa Road, Hamilton<br />
phone 07 849 2662 | globe www.brashop.co.nz<br />
Supporters of the <strong>Waikato</strong> Breast Cancer Research Trust
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> PINK WALK 23<br />
Easy<br />
NO DEPOSIT<br />
6.9% P.A. FINANCE<br />
99<br />
FROM<br />
$<br />
PER WEEK *<br />
GL MANUAL $98.97 per week (total payable $25,831.17)<br />
was $22,990+orc NOW $21,490+orc ***Save $1,500***<br />
GL CVT $114.86 per week (total payable $29,978.46) $24,990+orc<br />
RS AUTO $137.53 per week (total payable $35,895.33) $29,990+orc<br />
RS AUTO Two tone $139.84 per week (total payable $36,498.24) $30,500+orc<br />
* TERMS AND CONDITIONS: Weekly payments based on nil deposit, 6.9% p.a. fixed interest rate, 5 year term, $10.35 PPSR fee, $130 UDC<br />
loan fee and$200 dealer origination fee. On-road costs are payable to the Dealer. Suzuki Finance is provided by UDC Finance Limited.<br />
Lending criteria, fees and standard terms and conditions apply. Offer available 1-31 October <strong>2023</strong>. Excludes Jimny, fleet purchases, demo<br />
vehicles and all other promotions. For info on our Real Value 3 year/100,000 km comprehensive warranty, 5 year/100,000 km powertrain<br />
warranty, PLUS a full 5 year roadside assistance plan, visit www.suzuki.co.nz
26 WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
Trusts and the 39% tax rate<br />
- is there another solution?<br />
On 18 May <strong>2023</strong>, the Taxation (Annual Rates for <strong>2023</strong>-23,<br />
Multinational Tax, and Remedial Matters) Bill was introduced<br />
into Parliament. If passed, the Bill will see the income tax<br />
rate for trusts increase from 33% to 39% from the 2024-2025<br />
income tax year, i.e. from 1 April 2024 for trusts that have a<br />
31 March balance date.<br />
The Commentary to the<br />
Bill states:<br />
“Aligning the<br />
trustee and top personal<br />
tax rates at 39% would help<br />
ensure that trusts cannot be<br />
used to circumvent the top<br />
personal tax rate. This would<br />
improve the fairness and progressivity<br />
of the tax system,<br />
protect the revenue base from<br />
erosion, and improve the<br />
Government’s ability to raise<br />
revenue.”<br />
So, it appears the change<br />
in the trust rate is being made<br />
to stop people using trusts to<br />
avoid the top personal tax rate<br />
of 39%. Therefore, the question<br />
becomes, are trusts being<br />
used for this purpose?<br />
My answer to this question<br />
is “no”. Trusts are not being<br />
used for this purpose, but the<br />
way trusts are taxed means<br />
that this can be the outcome.<br />
This distinction is important,<br />
and in my view, why the proposed<br />
39% trust tax rate is<br />
an imperfect solution. While<br />
there may be a policy argument<br />
to support rate alignment,<br />
what’s being proposed<br />
is too blunt and will likely<br />
result in over-taxation.<br />
I’ve been recommending<br />
the use of trusts for almost 20<br />
years for numerous reasons<br />
including:<br />
- asset protection –<br />
both commercial and<br />
matrimonial,<br />
- flexibility,<br />
- succession and survivability,<br />
and<br />
- governance and managing<br />
family relationships.<br />
A company is an interim<br />
taxing vehicle because its profits<br />
are taxed at 28%, and then<br />
taxed again when the profits<br />
are distributed (with a credit<br />
typically available for the tax<br />
paid by the company) to its<br />
shareholders. A company is<br />
a very normal commercial<br />
entity through which to own<br />
and operate a business for<br />
profit. Income is reinvested<br />
and the value of the company<br />
grows over time.<br />
In the same way that<br />
income of a company may<br />
be reinvested to grow a business,<br />
a trust is similar in that<br />
it is often used to grow family<br />
wealth and capital over<br />
time – akin to the family nest<br />
egg. Distributions are made,<br />
but often, the focus is on<br />
strengthening the trust’s balance<br />
sheet for the betterment<br />
of the family e.g. children and<br />
grandchildren.<br />
However, unlike a company,<br />
once income of a trust<br />
is taxed, it is not taxed again.<br />
This is arguably where the<br />
anomaly arises. The solution<br />
of increasing the trustee tax<br />
rate to the top personal tax<br />
rate is too simplistic. There is<br />
an assumption that trustees<br />
will distribute all income to<br />
beneficiaries to make sure the<br />
’right’ amount of tax is paid<br />
but this disregards and undermines<br />
the numerous other<br />
reasons why someone would<br />
want to put their assets and<br />
wealth into a trust.<br />
An alternative change<br />
would be to introduce a trust<br />
imputation credit regime,<br />
where, like a company, trusts<br />
become an interim taxing<br />
vehicle. Tax would be paid<br />
by the trust when income is<br />
derived and at the 33% trust<br />
rate. The trust would record<br />
tax credits based on the tax it<br />
pays, which could be attached<br />
to distributions of income to<br />
individuals and then taxed at<br />
the recipient’s tax rate.<br />
One reason in favour of<br />
this idea is that unlike a ‘natural<br />
person’ (to use the legal<br />
term), a trust cannot eat a<br />
meal, take a holiday or wear<br />
clothes. It cannot consume<br />
the assets it holds, so doesn’t<br />
it make sense that as the value<br />
of those assets are transferred<br />
to its beneficiaries, those distributions<br />
are then taxed<br />
based on their own personal<br />
TAXATION<br />
AND THE LAW<br />
BY HAYDEN FARROW<br />
Tax Partner, PwC<br />
circumstances? Rather than<br />
apply the highest rate of tax<br />
to every dollar a family trust<br />
earns when it is trying to save<br />
and invest assets for the family<br />
to consume at some point<br />
in the future. This option<br />
would solve any concerns of<br />
’circumvention’ of the 39%<br />
personal tax rate.<br />
It’s worth noting that the<br />
Regulatory Impact Assessment<br />
issued with the draft legislation<br />
included the following<br />
comment:<br />
“We also considered other<br />
options to address misalignment<br />
between the trustee tax<br />
rate and the top personal<br />
tax rate, including taxing<br />
trustee income at the principal<br />
settlor’s personal tax<br />
rate, or introducing an imputation-style<br />
system for trusts<br />
(which would ultimately<br />
tax beneficiaries on distributions<br />
of trustee income at<br />
their personal tax rates). An<br />
imputation style system, in<br />
particular, could improve the<br />
long-term robustness and sustainability<br />
of the tax system.<br />
However, both options would<br />
involve fundamental reform<br />
to the taxation of trustee<br />
income. These approaches<br />
would be significantly more<br />
complex to design, implement,<br />
and administer.”<br />
For those of us who have<br />
had to deal with the two, five<br />
and ten year Brightline rules,<br />
interest deductibility for new<br />
builds, residential rental loss<br />
ring-fencing, GST’s change of<br />
use rules and the list goes on -<br />
we know that complexity is not<br />
a valid reason to refrain from<br />
producing new legislation.<br />
I can’t help but wonder if<br />
IRD’s own policy team may<br />
prefer an imputation system<br />
for trusts, ‘robust and sustainable’<br />
are strong words. Consideration<br />
needs to be given to<br />
pausing the change and providing<br />
the resources to consider<br />
other options.<br />
Chantel Booysen joins<br />
management team at JetPark Hotels<br />
At a pivotal time when<br />
there is a growing<br />
demand for in-person<br />
gatherings, JetPark Hotels has<br />
appointed Chantel Booysen as<br />
group business development<br />
manager (Corporate & MICE).<br />
Booysen will play a crucial<br />
role in showcasing JetPark's<br />
refurbished accommodation<br />
and outstanding conference<br />
facilities.<br />
Based in Auckland and<br />
working across JetPark’s<br />
hotels in Mangere, Hamilton<br />
and Rotorua, JetPark Hotels<br />
director of sales and marketing<br />
Angelique van der Merwe<br />
says the team is confident that<br />
Booysen will help take their<br />
business to new heights.<br />
She brings considerable<br />
experience to the JetPark<br />
team, particularly her understanding<br />
of the corporate market,<br />
conferences and events,<br />
which JetPark has identified as<br />
a key area for strategic growth.<br />
"Her track record speaks<br />
volumes about her ability to<br />
forge meaningful relationships<br />
and drive revenue growth,<br />
and we are confident that she<br />
will play a pivotal role in our<br />
continued success,” van der<br />
Merwe says.<br />
“With a career spanning<br />
diverse roles in New Zealand<br />
and overseas, Chantel has had<br />
numerous successful stints<br />
with renowned establishments.<br />
She has not only secured and<br />
nurtured new clients, but also<br />
significantly elevated sales for<br />
these establishments, which<br />
is a testament to her skills in<br />
client acquisition and account<br />
management.”<br />
Her experience in sales,<br />
account management and<br />
marketing equips her with<br />
a solid understanding of the<br />
hospitality sector, and van<br />
der Merwe says she will be an<br />
enormous asset for JetPark<br />
Hotels.<br />
Booysen says one of the<br />
main attractions to the role<br />
was the opportunity to build<br />
relationships with JetPark’s<br />
clients.<br />
“I’ll be looking after multiple<br />
properties, and I have the<br />
privilege of being able to connect<br />
with both new clients,<br />
plus old clients I have met<br />
before,” she says.<br />
"I'm thrilled to be part of<br />
the JetPark family where I<br />
can contribute to the owners’<br />
vision of creating exceptional<br />
experiences for their clients.<br />
What excites me most is the<br />
emphasis JetPark places on<br />
building relationships and<br />
their genuine passion for their<br />
guests. I really care about<br />
understanding clients’ needs<br />
first, before providing a suitable<br />
solution. This is where the<br />
JetPark family and I are a great<br />
fit!”<br />
She says JetPark has beautiful<br />
purpose-built conference<br />
facilities that are wellequipped<br />
to cater to both<br />
accommodation and events<br />
and conference needs.<br />
“The location of the hotels<br />
makes so much sense if you’re<br />
running an event and you’ve<br />
got people coming in and<br />
out from the airport. Parking<br />
and travelling time is<br />
reduced – you don’t pay<br />
for parking. Plus we have<br />
a shuttle service from<br />
Auckland airport. And<br />
guests can stay here<br />
while they attend the<br />
conference. It’s a<br />
no-brainer.”
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> CONFERENCE & EVENTS 27<br />
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
Kerr and Ladbrook Catering triumphs again<br />
Securing the Supreme Overall Award<br />
at the New Zealand Industry Wedding<br />
Awards <strong>2023</strong> is a testament to<br />
excellent teamwork and unwavering<br />
customer trust.<br />
Kerr and Ladbrook<br />
Catering, a name<br />
synonymous with<br />
excellence in the catering<br />
industry, has once again set<br />
a benchmark for unparalleled<br />
service and culinary expertise.<br />
The Supreme Overall<br />
Award at the New Zealand<br />
Industry Wedding Awards<br />
<strong>2023</strong> is not just a win, it's a<br />
resounding recognition of the<br />
dedication, passion and commitment<br />
that the team pours<br />
into every event, Kerr and<br />
Ladbrook Catering CEO Hayley<br />
Smith says.<br />
"This achievement stands<br />
as a testament to our team's<br />
pursuit of excellence and our<br />
unique ability to craft unforgettable<br />
culinary experiences,”<br />
she says.<br />
“The award holds exceptional<br />
significance for Kerr<br />
and Ladbrook Catering; it's<br />
an acknowledgment of our<br />
team's passion and dedication,<br />
and the trust our valued<br />
customers place in us."<br />
Hayley believes what<br />
truly sets Kerr and Ladbrook<br />
Catering apart is their deeply<br />
ingrained commitment to personalised<br />
service.<br />
“Every customer engagement<br />
is marked by our dedication<br />
to understanding and<br />
fulfilling individual needs and<br />
expectations. It's this personal<br />
touch that has earned us not<br />
only the trust of our customers<br />
but also recognition from<br />
industry peers.”<br />
The award nomination<br />
was driven by customers and<br />
industry professionals who<br />
have experienced and admired<br />
the exceptional service delivered<br />
by the Kerr and Ladbrook<br />
team.<br />
"We believe that behind<br />
every success story is a team<br />
that goes above and beyond.<br />
Our chefs, event managers and<br />
support staff are what makes<br />
Kerr and Ladbrook Catering<br />
thrive, and we deeply value<br />
and appreciate their tireless<br />
dedication," Hayley says.<br />
The win comes on the back<br />
of previous awards gained<br />
throughout the years.<br />
Clinching the Best Caterer<br />
award in 2016, 2019, and<br />
2022, Kerr and Ladbrook have<br />
established themselves as a<br />
force to be reckoned with in<br />
the catering landscape.<br />
“These past achievements<br />
have undoubtedly played a<br />
pivotal role in shaping our<br />
company's trajectory, driving<br />
us toward the pinnacle of<br />
success – the Supreme Overall<br />
Award in <strong>2023</strong>,” Hayley says.<br />
With a remarkable legacy<br />
spanning over 17 years,<br />
Kerr and Ladbrook Catering<br />
has consistently redefined the<br />
art of catering, impressing<br />
clients with an unwavering<br />
commitment to quality and<br />
innovation.<br />
Renowned for their<br />
exceptional offerings across<br />
a diverse range of events,<br />
including weddings, corporate<br />
gatherings, special milestones,<br />
race days and conferences,<br />
they are a trailblazer in the<br />
catering domain.<br />
“Our ability to cater to a<br />
multitude of occasions, from<br />
the most lavish weddings to<br />
high-profile corporate events,<br />
has showcased our adaptability<br />
and versatility. With each<br />
event, we weave a culinary<br />
narrative that not only tantalises<br />
the taste buds but also<br />
leaves an indelible mark on<br />
every guest,” she says.<br />
Hayley says the key to Kerr<br />
and Ladbrook Catering's success<br />
throughout the years lies<br />
in their pursuit of excellence.<br />
“We have continuously<br />
evolved, refining our skills and<br />
pushing boundaries to create<br />
unforgettable experiences. The<br />
Supreme Overall Award at the<br />
New Zealand Industry Wedding<br />
Awards <strong>2023</strong> stands as<br />
a testament to our dedication,<br />
highlighting the culmination<br />
of our efforts and the mark we<br />
have made on the industry.”<br />
And she adds, they look<br />
forward to continuing their<br />
journey of redefining culinary<br />
artistry and leaving an indelible<br />
mark on every event they<br />
touch.<br />
Kerr and Ladbrook Catering’s<br />
success is a reason for celebration,<br />
and we want you to be a part of<br />
it! Secure your spot for a festive<br />
Christmas event before November’s<br />
end and enjoy exclusive access<br />
to our unbeatable Christmas<br />
Promotional Packages!<br />
Catering@kerrandladbrook.co.nz | 07 838 9338 | www.kerrandladbrook.co.nz
28 CONFERENCE & EVENTS<br />
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
Late Night Lounge Ernest dominates<br />
<strong>2023</strong> <strong>Waikato</strong> Hospitality Awards<br />
Hamilton Late Night Lounge Ernest,<br />
a trailblazing establishment in the<br />
<strong>Waikato</strong> hospitality scene, celebrated<br />
a resounding victory at the <strong>2023</strong><br />
<strong>Waikato</strong> Hospitality Awards.<br />
BY EDITH SYMES<br />
Winning an impressive<br />
four awards out<br />
of seven nominations,<br />
this outstanding achievement<br />
solidifies Ernest's status<br />
as an industry leader, marking<br />
them as the nightspot of choice<br />
for guests seeking an unparalleled<br />
bar experience.<br />
Since its grand opening in<br />
November 2021, Ernest has<br />
captivated guests with its distinctive<br />
blend of sit-down<br />
seating, top-tier service, and a<br />
curated selection of premium<br />
beverages spanning from delicious<br />
cocktails to exquisite<br />
wines.<br />
Among the accolades,<br />
Ernest bartender Roberto<br />
Valenzuela proudly secured the<br />
title of Outstanding Bartender.<br />
With over two decades of bartending<br />
experience, he has dedicated<br />
relentless effort to reach<br />
this milestone.<br />
“Creating unique experiences<br />
through my cocktails has<br />
always been a passion of mine.<br />
This award has been a long<br />
time coming and I am grateful<br />
for the recognition from my<br />
peers,” he says.<br />
Ernest also claimed Outstanding<br />
Front of House Team<br />
and Outstanding Bar. These<br />
awards serve as a testament to<br />
the unwavering commitment<br />
of the team to elevate the standard<br />
of service and hospitality<br />
in the <strong>Waikato</strong> region. However,<br />
the crowning achievement<br />
was the coveted Overall<br />
Supreme Award presented<br />
to the establishment with the<br />
highest number of nominations<br />
and votes, a great recognition<br />
of industry support.<br />
Craig Loveday the visionary<br />
behind Ernest says the team<br />
was thrilled and humbled to<br />
receive these awards.<br />
“It is a testament to the<br />
hard work and dedication of<br />
our team, who consistently go<br />
above and beyond to create a<br />
memorable experience for our<br />
guests. We look forward to continuing<br />
to push boundaries and<br />
raising the bar in the <strong>Waikato</strong><br />
hospitality scene."<br />
Ernest can be found at 30<br />
Alexandra Street, Hamilton,<br />
open Wednesday to Saturday<br />
from 4pm till late.<br />
Now there’s<br />
just the barbie<br />
to match with<br />
those sauces<br />
BY EDITH SYMES<br />
An enterprising Raglan<br />
couple who started out<br />
six years ago making<br />
their own brand of chimichurri<br />
sauce at the Raglan Old<br />
School Arts Centre kitchen are<br />
now about to launch locally a<br />
traditional style of woodfire<br />
barbeque from their native<br />
Argentina to help promote<br />
their products.<br />
The venture follows on<br />
from an Argentinian-style<br />
barbecue catering business<br />
which Ben Parodi and wife Ani<br />
have set up to push their popular<br />
range of sauces.<br />
Cooking with<br />
charcoal or wood<br />
gives a much<br />
better flavour than<br />
cooking with gas<br />
“We found that more and<br />
more people were asking<br />
about the barbeque itself,”<br />
Ben says.<br />
So on a recent trip back<br />
home Ben met with Asaparri<br />
– a factory specialising in<br />
products for cooking over fire<br />
– and as a result will launch at<br />
Labour Weekend a woodfire<br />
and charcoal barbeque that,<br />
he says, challenges the Kiwi<br />
idea of summertime-only outdoor<br />
cooking.<br />
He decided to import the<br />
barbecue himself because,<br />
unlike a gas barbecue, it has<br />
a firebox that keeps on burning<br />
and creating the embers<br />
on which to cook – in turn,<br />
evoking warmth and ambience<br />
for outdoor eating at<br />
any time.<br />
The fire transforms<br />
this method of cooking<br />
into a year-round event,<br />
Ben insists, and continues<br />
the South American<br />
tradition that he and Ani<br />
grew up with of socialising<br />
around a woodfire barbecue<br />
Diego Nicholson and Ben Parodi<br />
– specialty sauces at the ready.<br />
“The weather is not<br />
important, it’s the experience<br />
of being out,” says Ben. “And<br />
cooking with charcoal or wood<br />
gives a much better flavour<br />
than cooking with gas.”<br />
Ben and Ani’s business<br />
Salsa Brava started small in<br />
2017 with the idea of making<br />
and selling chimichurri –<br />
found originally in the cuisines<br />
of Argentina and Uruguay – as<br />
a way of sharing their culture<br />
through healthy food for Kiwi<br />
tables.<br />
The uncooked sauce using<br />
parsley, olive oil, oregano,<br />
garlic, onions and chilli began<br />
as something of a labour of<br />
love – the pair growing and<br />
chopping the parsley themselves<br />
from their home.<br />
Early on they travelled the<br />
country with up to 800 jars<br />
of the sauce stacked on top of<br />
their campervan in search of<br />
retail outlets.<br />
The rest is history, a range<br />
of their sauces now sold in in<br />
many outlets in the <strong>Waikato</strong>.<br />
While Ani in particular<br />
these days is busy with the<br />
couple’s two young children,<br />
Ben’s been getting all fired<br />
up about the barbeques Salsa<br />
Brava has imported to promote<br />
the sauces.<br />
He and fellow native<br />
Argentinian Diego Nicholson<br />
are currently showing off the<br />
woodfire barbecue at <strong>Waikato</strong><br />
Home & Garden Show, but<br />
will be back at Raglan doing<br />
demos in a fortnight.<br />
*Catch them Labour Weekend<br />
at The Hut in Rangitahi,<br />
Saturday October 21 at 10am.
WAIKATO<br />
WAIKATO<br />
BUSINESS<br />
BUSINESS<br />
NEWS,<br />
NEWS,<br />
AUGUST/SEPTEMBER<br />
AUGUST/SEPTEMBER<br />
<strong>2023</strong><br />
<strong>2023</strong> CONFERENCE & EVENTS 29<br />
H3 hosts successful AuSAE Linc <strong>2023</strong><br />
The H3 team recently welcomed over 150 association executives and industry leaders to Claudelands<br />
for The Australasian Society of Association Executives (AuSAE) Leadership, Insights, Networking and<br />
Connections (Linc) Conference <strong>2023</strong> – the largest gathering of association executives in New Zealand.<br />
During the two-anda-half-day<br />
conference,<br />
association<br />
executives engaged with<br />
regional exhibitors and business<br />
events experts from<br />
across the country. The<br />
conference featured keynote<br />
speakers, workshop sessions,<br />
thought-provoking panel<br />
discussions, and networking<br />
opportunities, all designed to<br />
inspire, educate, and connect<br />
attendees.<br />
Melissa Williams and Brett Jeffery<br />
Brett Jeffery, AuSAE’s General<br />
Manager expressed his<br />
gratitude for the team behind<br />
the venue.<br />
“The event was undoubtedly<br />
a triumph, and much of<br />
that success can be attributed<br />
to the dedication and professionalism<br />
of the venue staff.”<br />
“H3’s commitment to excellence<br />
manifests in seemingly<br />
small yet crucial details—arriving<br />
punctually, continuously<br />
checking on the well-being of<br />
attendees and staff.”<br />
“Moreover, the management<br />
style is one of respect<br />
and courtesy; the team possesses<br />
an extraordinary ability<br />
to coordinate with their team<br />
in a way that is both effective<br />
and respectful.”<br />
“The event logistics were<br />
flawless. The capability to<br />
manage behind-the-scenes<br />
activities without causing any<br />
disruptions was commendable,<br />
adding another layer of<br />
excellence to our event. It’s<br />
exceedingly rare for me to find<br />
no room for constructive feedback.”<br />
“From the high-calibre<br />
catering to the meticulous<br />
attention to detail, every aspect<br />
of our event was handled with<br />
utmost care. I eagerly look forward<br />
to the possibility of future<br />
collaborations.”<br />
Melissa Williams, H3 <strong>Business</strong><br />
Development and Sales<br />
Manager - <strong>Business</strong> Events,<br />
remarked,<br />
“After many years of close<br />
collaboration with Brett Jef-<br />
fery – AuSAE’s General Manager,<br />
and Aimee Tyson, Events<br />
Manager at <strong>Business</strong> Events<br />
<strong>Waikato</strong>, it was great to see the<br />
event finally come to fruition.”<br />
“AuSAE Linc provided us<br />
and our regional partners with<br />
the opportunity to showcase<br />
our unique <strong>Waikato</strong> offering.<br />
Guests were invited to experience<br />
Hobbiton Movie Set<br />
Tours, The Red Barn, Hamilton<br />
Gardens, Novotel Hamilton<br />
Tainui, Ibis Hamilton<br />
Tainui, River Ride Cycle<br />
Way, the exceptional catering<br />
from our exclusive partner,<br />
Montana Food and Events,<br />
and our conference centre,<br />
Claudelands.”<br />
Melissa shares, “AuSAE<br />
Linc is renowned for encouraging<br />
innovation and fostering<br />
growth, and we couldn’t be<br />
prouder to have been a part of<br />
this event and provide a space<br />
for association leaders to focus<br />
on their development and that<br />
of their teams.<br />
“Congratulations to Brett<br />
Jeffery and the AuSAE team<br />
Heaphy Rooms, Claudelands Conference and Exhibition Centre<br />
for a successful conference and<br />
thank you to our regional partners<br />
for delivering an exceptional<br />
experience.”<br />
H3 understands that no<br />
two events are the same.<br />
Whether you’re planning a corporate<br />
conference, wedding,<br />
trade show or just looking<br />
for a business meeting room,<br />
Claudelands has the ideal<br />
space and facilities to accommodate<br />
your needs. It’s flexible<br />
and multifaceted event spaces<br />
can be tailored to suit events of<br />
all sizes and types, ensuring a<br />
seamless and successful event.<br />
H3 is home to Hamilton’s<br />
premier event venues –<br />
FMG Stadium <strong>Waikato</strong>, Seddon<br />
Park and Claudelands,<br />
which includes GLOBOX<br />
Arena, Claudelands Conference<br />
& Exhibition Centre and<br />
The Barn.<br />
Discover Claudelands at<br />
H3group.co.nz and contact the<br />
team today.<br />
Heaphy Prefunction<br />
HLive Lounge<br />
Brooklyn Room<br />
MEET YOUR<br />
SPACE<br />
When you need a location for a meeting, a<br />
workshop, a hui or a huddle, we have a variety<br />
of spaces across our three premier venues to<br />
perfectly suit all types of events.<br />
Visit H3group.co.nz and explore<br />
our spaces today.<br />
CLAUDELANDS<br />
FMG STADIUM WAIKATO<br />
SEDDON PARK
30 CONFERENCE & EVENTS<br />
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong><br />
FIFA Women’s World Cup<br />
highlights positive power<br />
of events<br />
The success of the FIFA Women’s World Cup in New Zealand and Australia<br />
provides a copybook example of how well-run events can have a positive<br />
impact and leave a lasting legacy, says Aimee Tyson, Events Manager for<br />
Hamilton & <strong>Waikato</strong> Tourism.<br />
Hamilton hosted five<br />
matches as part of<br />
the tournament,<br />
attracting tens of thousands<br />
of fans who provided<br />
vibrancy and a welcome<br />
boost to tourism spend across<br />
<strong>Waikato</strong>. But beyond the<br />
economic benefits, the tournament<br />
also made a positive<br />
impact in a range of other<br />
areas, Tyson says.<br />
“It fostered inclusion<br />
and opened the door for<br />
important discussions around<br />
pay parity between male and<br />
female athletes. It encouraged<br />
environmental awareness<br />
through achievement of green<br />
building certification by all<br />
participating stadiums and<br />
initiatives like tree planting<br />
days for fans, and respect<br />
for and awareness of Māori<br />
culture through pōwhiri<br />
welcoming players and fans at<br />
matches in New Zealand.”<br />
Preparations for the<br />
tournament led to upgrades<br />
to the changing rooms of 30<br />
Meet in your own backyard!<br />
stadiums and community<br />
sporting facilities that hosted<br />
visiting teams, resulting<br />
in individual rather than<br />
communal showers and<br />
conversion of urinals into<br />
gender neutral bathroom<br />
facilities. Ultimately, this<br />
has created a more inclusive<br />
environment for many of our<br />
current and future female<br />
athletes, Tyson says.<br />
“The FIFA Women’s World<br />
Cup is massive but the way it<br />
was organised this year, with<br />
a commitment to leaving a<br />
legacy for New Zealand and<br />
Australia, is an example of<br />
how event planners of today<br />
are working to ensure their<br />
events can be a force for<br />
good.”<br />
Tyson says event managers<br />
and tourism operators alike<br />
are embracing regenerative<br />
tourism, a concept that is part<br />
of New Zealand’s Tourism<br />
Industry Transformation<br />
Plan. While turning a<br />
profit is important for the<br />
sustainability of any event,<br />
she says the industry is acutely<br />
aware that maintaining<br />
community support requires<br />
their events to contribute<br />
across all four well-beings<br />
– cultural, societal and<br />
environmental, as well as<br />
economic.<br />
This more enlightened<br />
thinking is becoming<br />
commonplace for events of all<br />
sizes, from sports events and<br />
music festivals to trade shows<br />
and conferences.<br />
“We’re seeing some<br />
impressive initiatives from<br />
conference organisers who<br />
are bringing their events<br />
to the <strong>Waikato</strong>. There’s a<br />
strong desire to celebrate and<br />
support host communities<br />
and conference organisers<br />
are putting huge efforts into<br />
offering low-carbon activities<br />
or options.”<br />
Rather than providing<br />
a bottle of wine or another<br />
conventional gift for a speaker<br />
at an event, some conference<br />
organisers are now expressing<br />
their thanks by donating to a<br />
local community group of the<br />
speaker’s choice, Tyson says.<br />
Other common initiatives<br />
include field trips to<br />
exchange knowledge or take<br />
part in activities such as<br />
tree planting, community<br />
engagement by international<br />
speakers who are attending<br />
events, and sourcing of food,<br />
drink and other supplies from<br />
the local region.<br />
Be a mighty local!<br />
The <strong>Waikato</strong> has award winning venues, unique attractions and a proven track record for<br />
delivering exceptional events.<br />
To book with a local supplier or to find out more visit meetwaikato.com<br />
With Covid-19<br />
restrictions<br />
behind us and<br />
what we hope<br />
will be a record<br />
event season<br />
heating up,<br />
Hamilton and<br />
<strong>Waikato</strong> are well<br />
placed to enjoy<br />
the benefits.
Nick Juett has had<br />
an exceptional career<br />
in hospitality<br />
Find out about what brought him<br />
to the <strong>Waikato</strong> to manage JetPark<br />
Hamilton Airport Hotel.<br />
Q Tell us a bit about yourself<br />
& your experience?<br />
A Originally from the United<br />
Kingdom, I began my<br />
career at the Haven Hotel<br />
and worked my way up<br />
to general manager for<br />
the hotel. After I gained a<br />
wealth of knowledge, my<br />
passion for travel took<br />
me elsewhere and I have<br />
worked for many years<br />
as hotel manager in many<br />
countries including the<br />
Caribbean, the Philippines,<br />
Vietnam, Turkey, Italy,<br />
India, Fiji, and now New<br />
Zealand.<br />
Q What brought you<br />
to the <strong>Waikato</strong>?<br />
A I have a great love for travel<br />
and have been lucky to find a<br />
career that has let me travel<br />
to so many beautiful places<br />
in the world. New Zealand<br />
is a gorgeous country so,<br />
naturally, it was on the list<br />
of destinations for me. And<br />
of course, my wife is a Kiwi.<br />
Q What inspired you to<br />
pursue a career in hotel<br />
management?<br />
A I was inspired by a<br />
combination of personal<br />
interests and experiences.<br />
My interest with hotel<br />
management grew as I had<br />
the opportunity to travel<br />
and stay in different hotels.<br />
I observed the impact that<br />
a well-managed hotel<br />
can have on a traveller’s<br />
overall experience and<br />
learned that it’s not just<br />
about the accommodation,<br />
but creating a seamless,<br />
enjoyable experience.<br />
Q Why do you enjoy<br />
managing the JetPark<br />
Hamilton Airport Hotel?<br />
A I truly enjoy the day-to-day<br />
operations that come with<br />
running a hotel and have a<br />
WAIKATO BUSINESS NEWS, AUGUST/SEPTEMBER <strong>2023</strong> CONFERENCE & EVENTS 31<br />
true commitment to guest<br />
satisfaction. The dynamic<br />
nature of the hotel industry<br />
creates new challenges and<br />
opportunities continuously<br />
and I love getting to meet<br />
so many people with such<br />
diverse backgrounds. My<br />
staff and their development<br />
are also a key component<br />
to what drives me and the<br />
promotion of the local area<br />
as a desirable and versatile<br />
destination is what makes<br />
working at JetPark<br />
Hamilton Airport Hotel so<br />
worthwhile.<br />
Q How does the hotel<br />
engage with and<br />
contribute to the local<br />
community?<br />
A JetPark Hotels are all<br />
about community, which<br />
is another reason it’s such<br />
a wonderful place to work.<br />
JetPark Hotels support the<br />
Make-A-Wish foundation,<br />
Animal Welfare Fellowship,<br />
Women’s Refuge, Dress for<br />
Success and more. On top<br />
of these charities the hotel<br />
group supports, JetPark<br />
Hamilton supports other<br />
community organisations<br />
such as the NZ Blood<br />
Services blood drive we are<br />
hosting this October.<br />
Q With the growing demand<br />
for responsible and<br />
green travel, are there<br />
any sustainability or ecofriendly<br />
practices your<br />
hotel has implemented?<br />
A JetPark Hotels and JetPark<br />
Hamilton Airport Hotel are<br />
doing our part to help keep<br />
our country green. Here<br />
at JetPark Hamilton, we<br />
have removed all single<br />
use products, made sure<br />
all our packaging is ecofriendly,<br />
use low energy<br />
lighting, eco-friendly metal<br />
pens, and we have glass<br />
milk bottles from Raglan’s<br />
Dreamview Creamery in<br />
every room. We are all for<br />
helping each travel reduce<br />
their carbon footprint.<br />
Q Can you share a<br />
memorable guest<br />
testimonial or feedback<br />
story?<br />
A Is it corny if I say there are<br />
too many? There’s many<br />
that stand out, so I guess<br />
I’ll talk to our most recent<br />
event here at the hotel. They<br />
wrote a beautiful thank you<br />
letter to the team as their<br />
event was a marvellous<br />
success.<br />
Q What is your vision for<br />
JetPark Hamilton and<br />
The Propeller Restaurant and Bar<br />
what would you like to<br />
see for the Hamilton<br />
property?<br />
A JetPark Hamilton Airport<br />
Hotel has so much to<br />
offer. I would love to see<br />
our conferencing sector<br />
gain even more traction<br />
including adding weddings<br />
to our register. We also<br />
have a wonderful bistro,<br />
Propeller Restaurant &<br />
Bar, and we are currently<br />
working on a new and<br />
innovative menu to satisfy<br />
all those traveling as<br />
well as be a lunch/dinner<br />
destination for the locals.<br />
The list goes on as there’s<br />
multiple ways this hotel<br />
can continue to grow and<br />
succeed.<br />
Q Anything else<br />
you’d like to add?<br />
A If you haven’t made it out to<br />
JetPark for a meal, a night’s<br />
stay or an event, I hope you<br />
keep us in mind and stop in<br />
to visit!<br />
Find out more about JetPark at<br />
jetparkhamilton.co.nz.
“Working with Fosters<br />
was a genuinely<br />
professional experience<br />
that guaranteed the<br />
standards of excellence<br />
NIWA required.”<br />
Michael Bruce, NIWA Regional Manager<br />
NIWA’s new purpose-built Hamilton facility is a $45 million injection in<br />
<strong>Waikato</strong>-based science for the benefit of the nation.<br />
The environmental research complex is on the University of <strong>Waikato</strong> campus and<br />
includes 5,000m² of laboratory space and office facilities, alongside standalone<br />
workshop and storage buildings. It strengthens long-standing partnerships with<br />
both the University and <strong>Waikato</strong>-Tainui.<br />
The old NIWA building was about 30 years old, and Regional Manager Michael<br />
Bruce says “It had become apparent that a purpose-built, state-of-the-art<br />
facility was needed to meet our needs, now and into the future, to ensure NIWA<br />
can continue to provide worldclass environmental science.<br />
“We also needed a space that was going to attract and retain skilled people,<br />
many of whom could choose to work anywhere in the world.”<br />
NIWA’s new main building includes 900m 2 of advanced laboratory space with<br />
extensive bench space, temperature controlled rooms, wet labs, an electrically/<br />
magnetically shielded room (Faraday cage), a lead-lined X-ray room, walk-in<br />
sample/specimen fridges and freezers, a radioisotope lab, eDNA preparatory<br />
clean room and multiple fume cupboards for controlled experimentation.<br />
The upper floor provides sophisticated research and office facilities for more than<br />
150 scientists, technicians and support staff, working across NIWA’s freshwater,<br />
climate and marine science disciplines, with extensive accommodation for<br />
visiting scientists and collaborators.<br />
Fosters was chosen for this build project on the basis of their reputation.<br />
“Fosters are clear leaders in the <strong>Waikato</strong> for a project of this size and<br />
complexity,” explains Michael. “They’re known as a highly competent team with<br />
a proven record. Throughout the entire process, tender to completion, they were<br />
an easy team to work with.”<br />
The project team included Fosters, TBIG Project Management, Beca Engineering,<br />
Warren and Mahoney Architects, and Labworks. It was a large group to<br />
coordinate, on a project with many moving parts.<br />
“Fosters were the cornerstone, keeping the project moving, within budget and<br />
on-time,” says Michael. “All the time, meeting our high expectations for Health<br />
and Safety by keeping everyone safe on site.”<br />
Building to 5 Green Star Principles was vital to meet NIWA’s sustainability<br />
principles. It also added another level of complexity.<br />
“Having this intricate and compact design delivered on time, on budget and<br />
to spec shows Fosters were exceptional at organisation and delivery,” says<br />
Michael.<br />
“They were also exceptional at communication. This wasn’t just a box-ticking<br />
exercise for their team; we were included at every step, and that made the<br />
project work so well. Working with Fosters was a genuinely professional<br />
experience that guaranteed the standards of excellence NIWA required.”<br />
Got a build project in mind?<br />
Get in touch with Fosters today!<br />
FOSTERS.CO.NZ<br />
07 849 3849