Waikato Business News February/March 2023

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.


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FEBRUARY/MARCH <strong>2023</strong><br />

VOLUME 32<br />

ISSUE 2<br />


http://www.wbn.co.nz<br />

/<strong>Waikato</strong><strong>Business</strong><strong>News</strong><br />

The <strong>Waikato</strong> region’s voice of local business<br />


Summer trade in Raglan takes a hit when the main road to<br />

Hamilton slumps and holidaymakers are reluctant to drive<br />

the windy detour road. Page 4.<br />


Ceramic artist Sarah Bing reckons being an artist is something<br />

you do for love rather than financial gain and she’s not<br />

about to starve to pursue the works she loves. Page 24.<br />


Not that long ago working from home was the new normal.<br />

Fast overtaking the work-from-home trend, The Crate is experiencing<br />

an increase in demand for co-working. Page 32.<br />

<strong>Waikato</strong> poised to be the<br />

tech region of the future<br />

The Tron might be a tongue in cheek nickname for Hamilton but<br />

The Cultivate Trust really do believe Hamilton is the city of the future.<br />


2 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> 3<br />

A don’t<br />

miss dining<br />

experience<br />

It’s back! This flagship event<br />

always sells out, so don’t miss out<br />

on the hottest ticket in town.<br />

Like no other dinner, the<br />

CBD Progressive Dinner<br />

takes you on a journey<br />

to some of the best eateries in<br />

Hamilton town.<br />

Led by former Victoria St<br />

Bistro manager and foodie<br />

Julia Clark, experience six central<br />

city hospitality venues for<br />

an unforgettable dining experience<br />

in the heart of the CBD.<br />

Previously an annual<br />

event, this year the dinner has<br />

changed to twice yearly due to<br />

its success.<br />

Hamilton City <strong>Business</strong><br />

Association general manager<br />

Vanessa Williams says the element<br />

of surprise is a huge part<br />

of the experience.<br />

Created to showcase the<br />

fantastic hospitality offerings<br />

Each dinner<br />

is different so<br />

diners do not find<br />

out where they<br />

are going until<br />

they arrive at<br />

each venue.<br />

in the central city, guests are<br />

delighted with a food offering<br />

and a matched drink at each<br />

place with entertainment along<br />

the way.<br />

“It has been a hugely<br />


successful way to showcase our<br />

eateries and an opportunity to<br />

meet new people and enjoy a<br />

dining experience,” she says.<br />

Previous years have<br />

included a dance battle at Victoria<br />

on the River and entertainment<br />

by the Wai Toko<br />

drummers down a laneway.<br />

“The not knowing what<br />

you are going to get prior to<br />

going adds to the experience,”<br />

Vanessa says.<br />

The first CBD Progressive<br />

Dinner for <strong>2023</strong> will be<br />

taking place from 5.45pm<br />

on Thursday 23 <strong>March</strong>. To<br />

book visit events.humanitix.<br />

com/cbd-progressive-dinner-march-<strong>2023</strong><br />

Our team<br />

At Bayleys, we believe relationships are<br />

what businesses are built on and how they<br />

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Professional property management<br />

A business partner that understands<br />

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Contact the Bayleys <strong>Waikato</strong> Commercial<br />

Property Management team today.<br />

Jan Cooney<br />

Head Commercial Property Management -<br />

<strong>Waikato</strong>, Bay of Plenty and Taranaki<br />

027 408 9339<br />

jan.cooney@bayleys.co.nz<br />

David Cashmore<br />

Bayleys Commercial Manager - <strong>Waikato</strong><br />

021 943 305<br />

david.cashmore@bayleys.co.nz<br />

Gert Maritz<br />

Senior Facilities Manager - <strong>Waikato</strong><br />

027 230 2514<br />

gert.maritz@bayleys.co.nz<br />

Darren Rule<br />


Warren Gilbertson<br />

studio@dpmedia.co.nz<br />


Ellie Neben<br />

ellie@dpmedia.co.nz<br />


Janine Jackson<br />

editor@dpmedia.co.nz<br />



Joanne Poole<br />

Ph: (07) 838 1333<br />

Mob: (021) 507 991<br />

joanne@dpmedia.co.nz<br />

Senior Facilities Manager - Bay of Plenty & Taranaki<br />

027 214 1631<br />

darren.rule@bayleys.co.nz<br />



Deidre Morris<br />

Ph: (07) 838 1333<br />

Mob: 027 228 8442<br />

deidre@dpmedia.co.nz<br />

Residential / Commercial / Rural / Property Services<br />

•••<br />

STUDIO<br />

Copy/Proofs:<br />

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2/1 Riro Street, Hamilton<br />

Ph: (07) 838 1333<br />

www.wbn.co.nz<br />

-<br />

www.dpmedia.co.nz<br />

<strong>Waikato</strong> poised to be the tech<br />

region of the future<br />

The Tron might be a tongue in cheek nickname for Hamilton but<br />

The Cultivate Trust really do believe Hamilton is the city of the future.<br />

Of course, that includes<br />

the <strong>Waikato</strong>, as the<br />

group aims to capitalise<br />

on the burgeoning technology<br />

industry in the region through<br />

their campaign ‘Tech in the<br />

Tron’, which aims to attract<br />

500 skilled tech workers and<br />

their families to the <strong>Waikato</strong>.<br />

Trust chair and Hamilton-based<br />

Soda Inc’s chief<br />

executive Erin Wansbrough<br />

believes not many people outside<br />

of the region know about<br />

the tech groundswell that is<br />

happening in the <strong>Waikato</strong> and<br />

the trust wants to change that.<br />

“Our core drive is to find a<br />

way in which we can showcase<br />

the exceptional businesses<br />

that are here. Like many New<br />

Zealand regions, we tend to be<br />

humble in nature and hide our<br />

light under a bushel.”<br />

Behind the initiative is<br />

a collective of private businesses,<br />

education providers<br />

and public entities interested<br />

in growing the <strong>Waikato</strong> technology<br />

ecosystem. They all<br />

share the same woes when it<br />

comes to growing their business<br />

capabilities and that is<br />

attracting talent.<br />

“There is one large pain<br />

point common to all in this<br />

industry, and that is the challenge<br />

to get enough quality<br />

talent to fuel their business<br />

growth. There is a hunger for a<br />

wide range of skill sets, and in<br />

particularly there are two main<br />

choke points in the talent funnel.<br />

One is the volume of people<br />

starting out in their career<br />

…and secondly the technically<br />

skilled workers. Many businesses,<br />

but particularly tech<br />

businesses in New Zealand,<br />

would tell you a similar story.”<br />

Kickstarted last year, the<br />

Cultivate Trust and the subsequent<br />

Tech in the Tron initiative<br />

isn’t taking lightly the<br />

current global economic downturn.<br />

Erin says, now more<br />

than ever, Kiwi high growth<br />

technology businesses will be<br />

at the forefront of navigating<br />

this global environment.<br />

“Their performance and<br />

growth is directly connected to<br />

the performance and health of<br />

larger economic regions. They<br />

also have an insatiable need<br />

for talent to fuel growth, however<br />

the current supply is falling<br />

well short of demand. The<br />

need for talent is broad, from<br />

graduates through to experienced<br />

and highly skilled people.<br />

It is acutely felt across<br />

the New Zealand technology<br />

industry and it is not going<br />

away. It must be solved if this<br />

export economic growth is to<br />

be realised.”<br />

The <strong>Waikato</strong> region continues<br />

to be the most diverse and<br />

strongest economic region in<br />

New Zealand, she says, and it<br />

is also one of the fastest growing<br />

technology regions in the<br />

country and as such the need<br />

to address the access to talent<br />

is of upmost priority.<br />

“The Cultivate Trust<br />

was formed with a focus on<br />

addressing the supply of<br />

strong talent into the <strong>Waikato</strong><br />

region to fuel our technology<br />

businesses. In doing so it will<br />

not only result in strengthening<br />

this local economic growth,<br />

but due to the significant size<br />

of this region, it will strengthen<br />

the resilience of New Zealand’s<br />

economy,” Erin says.<br />

Showcasing the <strong>Waikato</strong>,<br />

making solid business connections,<br />

and attracting and growing<br />

talent is what underpins<br />

the trust and the campaign.<br />

Between July and December<br />

2022 Tech in the Tron<br />

campaign had over 1 million<br />

engagements and created 2.5<br />

million impressions across<br />

various social media channels.<br />

Scrolling through the Tech<br />

in the Tron Facebook page you<br />

get insights into the lives of<br />

people working in the industry,<br />

great tech projects, the<br />

latest research and development<br />

programmes, invites to<br />

Associate Minister for Revenue Dr Deborah Russell and<br />

Company-X co-founder/director Jeremy Hughes.<br />

networking opportunities and,<br />

of course, a snapshot of the<br />

variety of things on offer and<br />

available to do in the region.<br />

Radio DJs, television hosts,<br />

comedians, you name it, they<br />

are sure to have a Hamilton<br />

one-liner in their repertoire,<br />

Tech in the Tron aims to alter<br />

those perceptions.<br />

“It used to be a place that<br />

people would bypass, it would<br />

rarely be a destination of<br />

choice, let alone considered<br />

as a growing city with strong<br />

career options. We were very<br />

aware that many external to<br />

the region still hold this outof-date<br />

perception and we<br />

have to change that if we are to<br />

ever make significant inroads<br />

to the talent supply challenge,”<br />

Erin says.<br />

“We also knew in order to<br />

achieve a significant paradigm<br />

shift it would require a visual<br />

and engaging marketing campaign<br />

if it was to have impact.<br />

Hence #techinthetron was<br />

brought to life to ‘show and<br />

not tell’ reality of what is on<br />

offer within the <strong>Waikato</strong>. To<br />

make visible and lift the curtain<br />

on the vibrant and diverse<br />

culture, the variety and number<br />

of globally focussed tech<br />

businesses, and the career<br />

opportunities that exist.”<br />

Originally from Auckland,<br />

Erin knows the cost that comes<br />

with big city living and having<br />

moved to Hamilton four years<br />

ago, she has found a new lease<br />

of life living in the Tron.<br />

“The realities of living and<br />

working in a large congested<br />

city can feel like a mug’s game<br />

at times, with the cost falling<br />

well short of the benefits.<br />

When we decided to make a<br />

change and began to assess<br />

alternatives, the <strong>Waikato</strong><br />

region quickly stood out as the<br />

destination of choice. It was<br />

not just the career prospects on<br />

offer, or the more favourable<br />

property market, proximity to<br />

quality schools, flowing traffic<br />

or significant increase in time<br />

available that were appealing.<br />

What set Hamilton apart from<br />

other choices was its scale and<br />

the variety of strong growth<br />

businesses, particularly tech<br />

businesses. It was clear Hamilton<br />

was poised to be the city<br />

to watch in regard to its economic<br />

growth, prosperity and<br />

employment opportunities.<br />

Add to this its convenient geographic<br />

position; operating as<br />

an inland port, and the close<br />

proximity to Auckland enables<br />

one to easy connect and do<br />

business in Auckland, without<br />

the personal cost that comes<br />

with large city living. It had so<br />

many boxes ticked.”<br />

Alongside the usual social<br />

media suspects like Facebook,<br />

TikTok and Instagram,<br />

the trust runs the Tech in the<br />

Tron website, as an easy and<br />

welcoming entry point for people<br />

who reach out wanting to<br />

learn more. The trust ensures<br />

that every contact is quickly<br />

and warmly followed up, by<br />

either a direct contact with a<br />

campaign ambassador or trust<br />

supporter.<br />

“The ambassadors have<br />

been such a point of difference.<br />

It’s that Kiwi hospitality<br />

which is authentic and I think<br />

it is making us stand out as it<br />

is rare to find deep business<br />

network so easily accessible,”<br />

she says.<br />

“Most of the inquiry we<br />

have received has been from<br />

business people asking about<br />

what businesses are here, what<br />

jobs are available and how<br />

they might become introduced<br />

into this network. The interest<br />

is most often driven by either<br />

an individual looking to further<br />

something from a business<br />

development perspective<br />

or it is from a person looking<br />

to explore career opportunities…<br />

and the response has<br />

been strong.”<br />

The initial formation of the<br />

Cultivate Trust was driven by<br />

Economic Development, Science, and Innovation Select<br />

Committee chair Jamie Strange and Company-X mixed<br />

realities specialist Lance Bauerfeind.<br />

Ingrid Leary tries a VR simulation<br />

a segment of business leaders<br />

in Hamilton’s tech industry<br />

with the group being quickly<br />

underpinned by Hamilton<br />

City Council, the University<br />

of <strong>Waikato</strong> and Te Waka. The<br />

businesses that lead the way<br />

in supporting the establishment<br />

of the trust and bringing<br />

the campaign to life were<br />

Gallagher Group, IT Partners,<br />

Aware Group, Company-X,<br />

Enlighten Designs, Lightwire,<br />

LIC, Tuatahi First Fibre, Soda<br />

Inc, Shift72, Tompkins Wake,<br />

Deloitte and The Instillery.<br />

Whilst it might seem<br />

counter intuitive that businesses<br />

would collaborate<br />

rather than compete for such<br />

scarce talent, Erin says, the<br />

number of businesses involved<br />

continues to grow strongly.<br />

It is recognised what works<br />

for one will work for all, and<br />

These business<br />

people easily<br />

and frequently<br />

network one<br />

on one, and<br />

preferably in<br />

person. This<br />

approach has<br />

resulted in a<br />

tightly woven and<br />

highly connected<br />

business network,<br />

underpinned by a<br />

depth of trust and<br />

reciprocity.<br />

that collaboration will add<br />

power to the project.<br />

Subsequently the trust<br />

remains resolute in its focus<br />

to solve the pain point that is<br />

common to all, and will continue<br />

to do all it can to grow<br />

the volume and quality of talent<br />

required to fuel the tech<br />

community.<br />

Whilst looking to attract<br />

talent from around Aotearoa<br />

and the world, Cultivate<br />

doesn’t want to forget about<br />

grassroots and Erin has her<br />

eye on how to support graduates<br />

into careers in the<br />

<strong>Waikato</strong>, and to attract them<br />

and keep them in the region as<br />

they begin their careers.<br />

“It is known that<br />

universities across New Zealand<br />

have continued to compete<br />

on the global stage for<br />

student enrolments and have<br />

suffered a significant hit to<br />

their international student<br />

numbers in recent years. We<br />

need to support efforts to grow<br />

student numbers if we are to<br />

continue to address future talent<br />

needs. We believe as an<br />

industry if we become more<br />

visible and accessible to all<br />

tertiary students we will see<br />

more flow through into jobs,”<br />

she says.<br />

“Our research has shown<br />

that international students<br />

have a preference to study and<br />

work in cities with fewer of the<br />

pain points that come with the<br />

hustle, bustle, congestion and<br />

cost of living in a large metropolis.<br />

As a region we’re already<br />

placed on the front foot to<br />

attract these students and subsequently<br />

employ and retain<br />

these graduates. We have also<br />

learned that it is not that students<br />

don’t want to work as an<br />

intern or start their career here<br />

in the <strong>Waikato</strong>, they just don’t<br />

know where the businesses are<br />

or the opportunities that exist,<br />

and they wouldn’t have a clue<br />

whose door to knock on,” she<br />

says.<br />

Creating authentic, fun and<br />

welcoming networking events<br />

is one way that Tech in the<br />

Tron can breach the divide.<br />

“It actually comes down<br />

to laying the foundations and<br />

doing the basics consistently<br />

well to support and enable<br />

those early in their career<br />

to become connected. To<br />

understand the landscape,<br />

the businesses and opportunities<br />

available to them in the<br />

<strong>Waikato</strong>, and to also create<br />

engaging ways to easily connect<br />

with and be warmly introduced<br />

to potential employers.<br />

The trust has a number of such<br />

activities planned for the coming<br />

year that will make it easier<br />

for this talent to connect and<br />

get a foot in the door.”<br />

Building upon the strong,<br />

positive response to initiatives<br />

implemented in 2022, Erin<br />

says the trust have some bold<br />

plans underway this year.<br />

“We know to fix the size<br />

of ‘talent funnel’ and ensure<br />

it is always flowing we must<br />

lean into efforts of improving<br />

diversity and removing barrier<br />

to entry. This will enable us to<br />

increase the size and volume<br />

of our talent funnel as it will<br />

enable us to reach an untapped<br />

and deep source of talent.”

4 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> 5<br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

Raglan businesses weathers<br />

cyclones and road closure<br />

Summer started with a hiss and a roar in the <strong>Waikato</strong> over the Christmas<br />

and New Year’s period lulling us into a false sense of security.<br />

A<br />

few short days after<br />

celebrating the onset<br />

of <strong>2023</strong>, Cyclone Hale<br />

dumped significant amounts<br />

of rain on the Coromandel,<br />

sending holidaymakers back<br />

to the safety of their homes.<br />

The first cracks appeared<br />

in the Kopu-Hikuai Highway<br />

(State Highway 25A) – a main<br />

route for travellers heading<br />

for the eastern side of the<br />

Coromandel Peninsula.<br />

Anniversary Weekend<br />

didn’t fare any better, the<br />

deluge of rain that causing<br />

flooding in Auckland also<br />

impacted the <strong>Waikato</strong> with<br />

SH23 between Raglan and<br />

Hamilton closed, among<br />

others.<br />

Cyclone Gabrielle<br />

wasn’t far behind wrecking<br />

destruction across the North<br />

Island, hitting the Hawkes Bay<br />

with devastating effect.<br />

As well as the tragic loss<br />

of lives, the toll of Gabrielle is<br />

still only coming to light, with<br />

damages estimated to be at<br />

least $13 billion NZD.<br />

Whilst in comparison the<br />

<strong>Waikato</strong> got off lightly but<br />

there have been areas affected<br />

by these weather events.<br />

The <strong>Waikato</strong> District<br />

Council has had a team of five<br />

inspectors on the road network<br />

identifying and recording<br />

damage to roads, and a couple<br />

of crews out clearing trees by<br />

the sides of roads.<br />

There are many rural roads<br />

in the district down to one land<br />

due to slip clearing or washout<br />

but the main ones include<br />

SH23/Raglan-Hamilton and<br />

the Port <strong>Waikato</strong>-Waikaretu<br />

Rd.<br />

Both suffered major slumps<br />

and are vital roads linking the<br />

communities to their main<br />

cities and supply networks.<br />

A temporary fix by Waka<br />

Kotahi on the Raglan road to<br />

create a detour above the slip<br />

on private land was opened at<br />

the beginning of <strong>March</strong>. This<br />

will give Waka Kotahi time<br />

to asses the slip and plan for<br />

long-term resilience of the<br />

route<br />

Raglan <strong>Business</strong> Chamber<br />

chair Lisa James Pemberton<br />

says the business community<br />

feel enormously lucky<br />

compared to people in worsthit<br />

regions.<br />

“If you’d spoken to me<br />

before the Hawke’s Bay<br />

fallout, we (the business<br />

community) would have been<br />

up in arms, and we would have<br />

been jumping up and down<br />

and moaning. But I see that<br />

in context and when you look<br />

at what’s happening down<br />

there (Hawke’s Bay), we’ve got<br />

nothing to complain about.<br />

But it is impacting us.”<br />

Pemberton has been<br />

touching base with Raglan<br />

small business owners and<br />

most are doing well. Many<br />

have told Pemberton that the<br />

local support is seeing them<br />

through, especially when the<br />

town was cut off after Cyclone<br />

Gabrielle made the Waingaro<br />

detour road impassable for<br />

eight-hours.<br />

“Our locals have actually<br />

been keeping us going. We<br />

were only cut off from the<br />

world for eight hours, so we<br />

were hardly blocked off from<br />

the world at all. But that day,<br />

we got so many customers, we<br />

were so busy. Everybody came<br />

down to support us because<br />

they had some free time,” she<br />

says.<br />

The co-owner of Raglan<br />

restaurant Orca Eatery & Bar,<br />

Pemberton has experienced<br />

courier companies and food<br />

suppliers going above and<br />

beyond the call of duty.<br />

“They are still committed<br />

to giving us food every day<br />

or every day that we are<br />

scheduled for delivery, and<br />

making sure that they turn<br />

up on time. The drivers are<br />

leaving work extra early to get<br />

out to Raglan,” she says.<br />

Anniversary Weekend,<br />

normally a big earner for<br />

Raglan businesses, took a big<br />

downturn due to Aucklanders<br />

being unable to travel after the<br />

floods.<br />

I always say<br />

as soon as<br />

Auckland can’t<br />

come, the tap<br />

basically turns<br />

off for us.<br />

With the main road closed,<br />

Pemberton says, many visitors<br />

are reluctant to take the detour<br />

to Raglan.<br />

“You just don’t get the day<br />

trippers that are going, ‘look<br />

it’s sunny, let’s just shoot out<br />

to Raglan for the day and get a<br />

bite to eat or rent a kayak or go<br />

on the Wahine Moe’. They’re<br />

just not coming out. It’s too<br />

hard. The road is too scary. No<br />

one really knows where to go.”<br />

Added to this was the high<br />

levels of E.coli in the harbour<br />

and beaches making it the<br />

“perfect storm”, she says.<br />

Waitangi Weekend didn’t<br />

fare any better in the seaside<br />

town reliant on making the big<br />

bucks in summer to see them<br />

through the colder months.<br />

“Those two big weekends<br />

for us in Raglan are the cream<br />

on top of the summer. They’re<br />

your last big push to really<br />

get good money out of the<br />

summer.”<br />

Worst affected, Pemberton<br />

says, are the tourist operators<br />

providing activities that rely<br />

on good weather.<br />

“I know of three operators<br />

that are based on the water<br />

or during activities out in the<br />

region, and the weather has<br />

actually stopped them. One<br />

guy said to me it’s the worst<br />

summer he’s had in the whole<br />

history of his business.”<br />

But it hasn’t all been<br />

doom and gloom, Pemberton<br />

says, Raglan accommodation<br />

cancellations are being filled<br />

by holidaymakers who have<br />

had to change their plans.<br />

“People with Airbnb<br />

accommodation that I’ve<br />

spoken to have actually ended<br />

up with a win. They may have<br />

got a cancellation but those<br />

cancellations were filled up<br />

really quickly because no one<br />

can go anywhere else.”<br />

Angela<br />

Williams,<br />

spokesperson at Raglan iHub,<br />

says town has seen steady<br />

visitor numbers with many<br />

having changed their original<br />

travel plans.<br />

“In many cases the<br />

visitors were planning to be<br />

in Northland or on the East<br />

Coast. Circumstances had<br />

forced them to reschedule and<br />

head west,” she says.<br />

Big tech company celebrates decade<br />

partnership with Company-X<br />

A US multinational digital communications technology<br />

giant is celebrating a decade long partnership with<br />

New Zealand software specialist Company-X.<br />

Cisco Systems Inc, in San<br />

Jose, California, became<br />

a client of Company-X,<br />

in 2013 shortly after the<br />

software specialist was founded<br />

by Jeremy Hughes and David<br />

Hallett in Hamilton, <strong>Waikato</strong>.<br />

Cisco asked Company-X for<br />

help and expertise with several<br />

international projects and the<br />

relationship continues today.<br />

This makes Cisco one of<br />

Company-X’s first and oldest<br />

clients.<br />

“We’ve been working with<br />

Company-X for several years<br />

now and they are a top-notch<br />

development and technology<br />

partner,” said iTalent Digital<br />

Cisco Account Manager Maritza<br />

Quintanilla.<br />

“Their team has amazing<br />

talent, a great mix of innovative<br />

and creative developers, project<br />

managers, business analyst<br />

and quality assurance team<br />

members who strive to deliver<br />

results and value.<br />

“They’ve helped our fortune<br />

50 client company execute a<br />

cutting-edge platform, leading<br />

Company-X<br />

manages to find<br />

resources that<br />

keep updated,<br />

continuously<br />

bringing new<br />

technology and<br />

development<br />

insights to our<br />

organisation.<br />

the efforts from concept to<br />

execution and they are a<br />

genuine pleasure to work<br />

with . . . flexible, engaged and<br />

responsive.”<br />

Quintanilla’s comments<br />

echo those of Cisco project<br />

manager Ashela Webb.<br />

“They handle themselves<br />

professionally internally with<br />

peers and leaders. Every<br />

resource provided to us, from<br />

program management to<br />

development, has the ability to<br />

think on his or her feet and get<br />

the job done.”<br />

Hamilton City Council was<br />

Company-X’s first client by a<br />

few months.<br />

The council involved<br />

Company-X co-founder and<br />

director David Hallett in the<br />

architecture of its eServices<br />

Portal. The job required<br />

integration with existing<br />

regulatory information systems<br />

and various payment gateways.<br />

The council was one of the<br />

first local government services<br />

to use the RealMe identity<br />

verification service.<br />

The New Zealand Police<br />

National Road Policing Centre<br />

Calibrations Services in<br />

Wellington was also an early<br />

client.<br />

Police Calibration Services<br />

asked Company-X to build<br />

a system to record and audit<br />

speed testing devices and<br />

calibration results as well as<br />

assess legal tolerances across a<br />

range of devices.<br />

Due to the nature of law<br />

enforcement, all equipment<br />

used to assess legal tolerances in<br />

New Zealand must be regularly<br />

calibrated for accuracy, while<br />

ensuring every individual<br />

device is always accounted for.<br />

The devices are complex in<br />

number, type, and technology,<br />

and include laser guns, radar,<br />

speed cameras and static speed<br />

test sites, passive and evidential<br />

breathalysers, and weighing<br />

scales.<br />

It was also critical to ensure<br />

an ISO 17025 quality process<br />

was followed, recorded and<br />

auditable.<br />

“New Zealand Police<br />

Calibration Services were<br />

extremely happy with our<br />

iterative rapid prototyping<br />

approach and the speed with<br />

which we delivered the final<br />

application,” said Company-X<br />

co-founder and director Jeremy<br />

Hughes. “Without heavyweight<br />

analysis and program<br />

specification, we were able to<br />

deliver speed to market along<br />

with significant cost savings.”<br />

Calibrations Services<br />

Manager Senior Sergeant David<br />

Martin said police had enjoyed<br />

a long-term relationship with<br />

Company-X.<br />

PARTNERSHIP: iTalent Digital Cisco Account Manager Maritza<br />

Quintanilla, left, with Company-X co-founder and director<br />

Jeremy Hughes during a recent meeting in San Jose.<br />

Timeline<br />

Monday 30 January:<br />

SH23 closed to one lane due to cracking.<br />

Tuesday 31 January:<br />

Crack became 300mm drop.<br />

Wednesday 1 <strong>February</strong>:<br />

Drop became slump. Geotechnical assessments underway.<br />

Road closed overnight and detour route established.<br />

Thursday 2 <strong>February</strong>:<br />

Road closed to all traffic, while engineers continued to<br />

investigate severity of the situation and ongoing risk.<br />

Friday 3 <strong>February</strong>:<br />

Plan actioned to construct a temporary diversion road.<br />

Saturday 4 <strong>February</strong>:<br />

Tree felling began.<br />

Sunday 5 <strong>February</strong> through to Saturday 11<br />

<strong>February</strong>:<br />

Felling completed and earthworks begin.<br />

Sunday 12 <strong>February</strong>:<br />

Work halted due to a fatal incident on a nearby site, and<br />

the impending Cyclone Gabrielle.<br />

Tuesday 14 <strong>February</strong>:<br />

Site re-inspected by geotechnical experts, slump has<br />

deepened to 2.5m and is now around 30m long.<br />

Wednesday 15 <strong>February</strong>:<br />

Earthworks and road construction resumes.<br />

Navigate the<br />

digital landscape<br />

with us

6 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> 7<br />

<strong>Business</strong> <strong>News</strong> designer back on the<br />

job after Cyclone Gabrielle<br />

Nearly every Kiwi will know someone who has been<br />

impacted in some way by Cyclone Gabrielle.<br />

The category 3 severe<br />

tropical cyclone<br />

wreaked havoc and<br />

destruction in the Hawkes<br />

Bay, Te Tai Rāwhiti/Gisborne<br />

region, Coromandel, West<br />

Auckland and many other<br />

regions around the North<br />

Island.<br />

It was only one degree<br />

of separation to someone<br />

impacted by the cyclone<br />

for the <strong>Waikato</strong> <strong>Business</strong><br />

<strong>News</strong> as graphic designer<br />

Warren Gilbertson was one<br />

of thousands in the firing line<br />

of what the MetService has<br />

described one of the worst<br />

storms to hit Aotearoa in living<br />

history.<br />

Awatota Gold course - Photography by Corena<br />

Able to work remotely in<br />

Taradale, Warren is back on<br />

the job after being without<br />

power for six days.<br />

But if it wasn’t for his<br />

quick thinking on the Monday<br />

night when the cyclone hit<br />

the <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong><br />

may have not made it to the<br />

printers.<br />

“I was just about to send<br />

the final files off to the printer.<br />

But I found a few errors and<br />

I didn’t really want to send<br />

it to the printers that night<br />

without anybody checking it.<br />

I redid the files and left them<br />

on the server up in Hamilton.<br />

I thought if the power does go,<br />

I’ll be stuffed,” he says.<br />

His foresight meant the<br />

WBN team could do the final<br />

checks and send the files to the<br />

printers the next day.<br />

Warren is the first to admit<br />

he got off lightly, having to<br />

evacuate with his partner and<br />

two children to safety on the<br />

Tuesday afternoon.<br />

“Everyone in our<br />

neighbourhood was watching<br />

to see how high the creek at<br />

the end of our street got. Then<br />

were told to evacuate and<br />

went to a friend’s place. Then<br />

the cops came knocking on<br />

the door there and told us to<br />

evacuate out of there as well.<br />

By then we were told it was<br />

safe to return to our house, so<br />

our friends came with us and<br />

had to stay for four days as<br />

their area was flooded.<br />

“We had a similar<br />

downpour a while ago and I<br />

had a stream of water running<br />

through my office which is in<br />

the shed. I had a feeling that<br />

will happen again so I dug a<br />

trench underneath the house.”<br />

It proved to be a prescient<br />

decision as the trench directed<br />

water away from his office.<br />

“There was basically a<br />

small stream running under<br />

the house. If I hadn’t dug the<br />

trench my office would have<br />

been flooded.”<br />

The same can’t be said for<br />

others in his community. Just<br />

8-km away in Swamp Road, a<br />

friend’s house was two-metres<br />

under water at the peak of the<br />

flooding and like thousands of<br />

others in his position he’s been<br />

left with a tonne of silt to clear.<br />

“Luckily, he got out and<br />

went straight up the hill. He<br />

was sitting on top of the hill<br />

watching it.”<br />

And as bad as it got<br />

for Warren, his friends<br />

and neighbours, it was<br />

neighbouring community<br />

Eskdale that felt the full force<br />

of the floods.<br />

To get to Taupo from<br />

Napier you have to go through<br />

the Esk Valley which usually<br />

takes just under two hours,<br />

now this is a nearly seven-hour<br />

drive via Palmerston North.<br />

Stories of people fighting<br />

to escape the flood waters are<br />

many, Warren says.<br />

“A close relative that lives<br />

in Whirinaki (on the coast)<br />

had to cut a hole through his<br />

roof with a meat cleaver as<br />

Eskdale - Photography by Corena<br />

the rapidly rising flood waters<br />

gave him no option but to seek<br />

safety on top of his roof while<br />

his neighbours had to do the<br />

same and wait it out until help<br />

arrived.”<br />

At the time of writing a<br />

total of 11 people have died due<br />

to the cyclone. Eight people in<br />

Hawke’s Bay, one in Gisborne<br />

and two volunteer firefighters<br />

in Auckland.<br />

But, like the Christchurch<br />

earthquakes and disasters<br />

before, rising from the tragedy<br />

are the numerous stories of<br />

bravery and resilience.<br />

Stories of people hiring<br />

private helicopters to<br />

drop supplies into cut-off<br />

communities, neighbours<br />

getting stuck in with shovels<br />

to help clear silt, food drives,<br />

fundraisers, the list goes on.<br />

There are also the stories of<br />

people who themselves have<br />

been impacted by the cyclone<br />

trying to help people worse off.<br />

Warren was meant to help<br />

at a working bee to clear silt<br />

at his mate’s property on<br />

Swamp Rd but that was put on<br />

hold due to more heavy rain<br />

warnings for the Hawke’s Bay.<br />

And he worries about how<br />

long vulnerable communities<br />

will be able to keep up their<br />

spirits.<br />

‘The community support<br />

has been incredible and it’s<br />

going to be a long journey for<br />

everyone affected to get back<br />

on their feet, to rebuild their<br />

lives. It’s also taken a huge<br />

emotional toll on many.”<br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

We.EV offers Electric Vehicle<br />

infrastructure analysis<br />

We.EV has seized the opportunity to<br />

lead the way in supporting businesses<br />

to transition their fleets to EVs by<br />

investigating, designing, installing and<br />

providing an end-to-end solution to<br />

meet the customers’ needs and to<br />

minimize capital costs. Community<br />

owned, our vision is simple; to help<br />

businesses shape a better, more<br />

renewable future.<br />

We.EV has completed various projects<br />

throughout the <strong>Waikato</strong> for education<br />

providers, councils, large and small<br />

commercial enterprises.<br />

”When considering EV charging solutions,<br />

it’s important to understand your existing<br />

electrical infrastructure, ensure systems are<br />

not overloaded but still maximise the use of<br />

existing assets. Our team can provide you<br />

with the expert analysis and design required<br />

before commencing charger procurement<br />

and installation,” says Head of We.EV<br />

Craig Marshall.<br />

There can be considerable costs involved<br />

with the installation of charging equipment.<br />

These can include upgrades to existing<br />

switchboards and cables onsite, the main<br />

electrical supply or disruptive works involving<br />

civil (trenching), ducts, pits and charging<br />

equipment foundations.<br />

Understanding the options and solutions that<br />

can minimize costs and maximise charging<br />

availability before embarking on your project<br />

is essential. And that’s where We.EV comes in.<br />

The We.EV team can analyse existing site<br />

infrastructure, power usage and parking<br />

locations to produce a report detailing<br />

recommended EV charging infrastructure<br />

alongside budget pricing to fit with your<br />

current needs and allow easy expansion into<br />

the future.<br />

We.EV will partner with you and offer our<br />

know-how and experience to investigate and<br />

provide a cost-effective EV charging solution<br />

for your organization.<br />

0800 800 935 | we-ev.co.nz<br />




For Lease<br />

Directly opposite the new <strong>Waikato</strong> Regional Theatre<br />

development, this newly renovated, character filled<br />

commercial property is surrounded by award winning<br />

hospitality with spectacular views over the south end of<br />

Victoria Street. Close to excellent parking options and the<br />

<strong>Waikato</strong> Museum – Te Whare Taonga O <strong>Waikato</strong>.<br />

This impressive vacancy is a blank canvas for a new tenant<br />

wanting to locate amongst the action of Hamilton’s nightlife<br />

and zoned for City Centre under the Hamilton City Council<br />

Operative Plan. 120 sqm of office space with a small<br />

kitchenette area located at the rear of the building. This<br />

property is available now.<br />


027 451 5133<br />

mike.neale@naiharcourts.co.nz<br />


021 838 887<br />

ra.piripi@naiharcourts.co.nz<br />



Cnr Victoria & London Streets, Hamilton 07 850 5252<br />

Further Information Available - Enquire now

8 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> 9<br />

Local business wins national awards<br />

Toyota New Zealand held their Dealership<br />

Excellence Awards in Auckland in <strong>February</strong><br />

with Hamilton-based Ebbett Toyota having a<br />

hat-trick of successes taking out three of the<br />

12 categories.<br />

Ebbett Toyota collected<br />

the Parts and Accessories<br />

Excellence Award<br />

for the second consecutive<br />

year, which acknowledges<br />

Ebbett Toyota’s outstanding<br />

systems and infrastructure.<br />

Parts and accessories manager<br />

Duncan Fraser leads this<br />

outstanding team and attributes<br />

this award to the dedication<br />

and commitment of his<br />

hard-working team and the<br />

teams at their branches.<br />

The accolades didn’t end<br />

there, as Lexus of Hamilton<br />

(led by Lennon Singh) and<br />

Lexus of Tauranga (led by Mike<br />

Ranstead) were nominated<br />

for the Lexus Supreme Award<br />

and chief executive officer<br />

Tony Coutinho also accepted<br />

the Excellence in Leadership<br />

Award again for the second<br />

consecutive year.<br />

“This award is not won by<br />

one single person, as great<br />

leadership is the responsibility<br />

of the entire team, so I accept<br />

this award for all of our Leaders<br />

at Ebbett Toyota,” Coutinho<br />

says.<br />

This year saw a new award<br />

being added to the night – the<br />

Citizenship Award.<br />

The Citizenship Award<br />

focuses on the Toyota Dealerships<br />

that support their local<br />

communities and who make<br />

positive social, environmental<br />

and cultural impacts.<br />

Ebbett Toyota was recognised<br />

for no less than 10 initiatives<br />

aligned with the Toyota<br />

vision of mobility for all and<br />

was complimented on the deep<br />

and lasting partnerships gained<br />

in the community.<br />

An initiative specifically<br />

mentioned was the ‘Community<br />

MOOver’, a community<br />

van available to not-for-profit<br />

groups, schools, local sports<br />

teams, or other organisations<br />

to use free of charge as transport<br />

for events.<br />

“We are really honoured<br />

to win this award, as we know<br />

how much of a difference the<br />

Community MOOver makes<br />

to so many people,” Coutinho<br />

says.<br />

“The Community MOOver<br />

was never intended to be<br />

something that would win any<br />

awards, we simply saw a need<br />

in our local community and<br />

did something about it, for no<br />

other reason than it being the<br />

right thing to do.”<br />

Toyota New Zealand’s<br />

chief executive officer<br />

Neeraj Lala explains the awards<br />

celebrate the annual achievements<br />

of its network and their<br />

contribution to keeping Toyota<br />

as the leading mobility brand in<br />

New Zealand.<br />

Our stores are an<br />

integral part of<br />

this vision, as they<br />

deliver it to their<br />

customers and<br />

local communities<br />

they support.<br />

“In 2022, we not only held<br />

onto our number-one slot<br />

against some tough competition<br />

and regulatory challenges,<br />

but we also successfully<br />

launched ‘Let’s Go Places’, a<br />

new company vision focused<br />

on sustainability, mobility and<br />

community,” Lala says.<br />

Lala goes on to say “Despite<br />

the ongoing supply chain<br />

impacts in 2022, it was a great<br />

year for our stores and the Toyota<br />

and Lexus brands, with customer<br />

excellence and community<br />

at the heart of what they do<br />

every day.”<br />

For more information about<br />

Ebbett Toyota’s Community<br />

MOOver visit www.communitymoover.co.nz<br />

Toyota NZ CEO Neeraj Lala, Ebbett Toyota’s CEO Tony Coutinho and Steve Prangnel<br />

Advice to my daughter<br />

Technology is a great enabler, but we<br />

must not let it do all the thinking for us.<br />

We rely on calculators<br />

or spreadsheets<br />

to do our maths,<br />

but we need to be schooled in<br />

mathematics to understand<br />

the output.<br />

We run spelling and grammar<br />

checks in word processors<br />

to correct our English,<br />

but we need to understand the<br />

rules of writing to both send<br />

and receive communications<br />

clearly and succinctly. We<br />

must learn to handwrite before<br />

we learn to touch type and<br />

use dictation services. These<br />

skills are foundational building<br />

blocks for our lives.<br />

We use search engines to<br />

find answers to questions we<br />

forgot, but only a good grounding<br />

in critical thinking will help<br />

us to understand the answers<br />

and critique them.<br />

We can ask artificial intelligence<br />

tools like ChatGPT to<br />

write essays for us, but we still<br />

need to know the subject to<br />

fact check the response.<br />

I am a father of two schoolaged<br />

children.<br />

Everything has changed<br />

since I was at school. I was<br />

lucky to have one computing<br />

device in a classroom. Now<br />

every child goes to school with<br />

a computer under their arm.<br />

Nothing has changed since<br />

I was at school and, at the same<br />

time, everything has changed.<br />

The next generation still<br />

needs to learn the classic subjects<br />

English language, mathematics,<br />

and science.<br />

They need to understand<br />

how things work and become<br />

creative.<br />

The more vocabulary you<br />

have in the arts and sciences,<br />

the more interesting thoughts<br />

you will have, the more relationships<br />

you will build, the<br />

more emotions you will feel.<br />

We are called to be creators,<br />

not just consumers. For that<br />

reason, learning the fundamental<br />

subjects and everything<br />

else that I learned at school is<br />

still super important.<br />

We need English, maths,<br />

and science, even though<br />

we are not going to have to<br />

Supporting Career<br />

Pathways<br />



Ben is a senior consultant at<br />

<strong>Waikato</strong> software specialist<br />

Company-X.<br />

apply them in the way that<br />

we did previously because the<br />

machines will step up. But we<br />

need those things so that we<br />

can participate in and grow<br />

from a creative process, to<br />

make sure we are not simply<br />

consumers of something else’s<br />

creative process.<br />

The Ebbett Volkswagen team are huge supporters of<br />

the community, and we want to continue to inspire<br />

and promote the trades.<br />



Mike Neale, Managing Director, NAI Harcourts Hamilton<br />

Latest Retail Occupancy<br />

Figures – Hamilton CBD<br />

The latest report provides a summary<br />

of the Hamilton retail occupier<br />

survey conducted in December<br />

2022, surveying nearly 500 retail tenancies<br />

and in excess of 80,000sqm of space.<br />

Conducted between NAI Harcourts and<br />

CBRE Research, the survey is based on a<br />

store-by-store analysis of the Hamilton<br />

Central <strong>Business</strong> District and reports on<br />

stock levels, vacancy rates, net uptake and<br />

tenancy mix.<br />

Following an 18 month period of<br />

continuous decrease in vacancy, the<br />

Hamilton CBD retail vacancy rate increased<br />

for the first time, during the second half of<br />

2022, moving from 5.5% in June 2022 to<br />

6.1% in December 2022.<br />

Retail stock and new development<br />

activity<br />

Due predominantly to a couple of<br />

completed refurbishments, the size of<br />

the monitored Hamilton CBD retail stock<br />

increased modestly in the past six months.<br />

Redevelopments were completed at 65<br />

Bryce Street for Up in Smoke, as well as<br />

at 161 Victoria Street, where a 384sqm<br />

refurbished unit was available for lease<br />

during our year-end survey.<br />

There are several redevelopments<br />

currently underway in the Hamilton CBD<br />

with implications for the retail sector, one<br />

of the most significant remaining, the new<br />

<strong>Waikato</strong> Regional Theatre at the south end<br />

of Victoria Street, which upon completion<br />

in 2024, is expected to provide new<br />

hospitality offerings that can activate the<br />

surrounding streets and area.<br />

Hamilton CBD<br />

retail composition<br />

by store type<br />

Demand<br />

Retail churn activity, or the changeover<br />

from one retail business to another,<br />

accelerated during the second half of 2022,<br />

impacting over 3,000sqm of retail space in<br />

the CBD. Services and Food retailing were<br />

the two most active sectors, with Bars &<br />

Pubs also experiencing reasonable activity.<br />

Tenant sentiment appears to revolve<br />

around the current erratic trading patterns<br />

and the uncertain economic environment<br />

we have in front of us. Both locally and<br />

nationally, existing retailers are seeking<br />

greater consistency in trading, before<br />

committing to long term leases and tenancy<br />

re-fits, which are capital hungry projects.<br />

“As of December 2022, Prime<br />

retail space accounts for 38% or<br />

30,500 sqm of the total CBD retail<br />

stock. Secondary stock is 24,800<br />

sqm (31%), similar to Tertiary at<br />

24,600 sqm (31%)”<br />

Conclusions and outlook<br />

Overall, the Hamilton CBD retail<br />

market maintains its healthy fundamentals<br />

with low vacancy (the current 6.1% overall<br />

vacancy rate is well below the 6.9% annual<br />

average in the past five years); reasonable<br />

refurbishment/redevelopment activity<br />

(with some truly transformational projects<br />

in the pipeline); and strong tenant demand<br />

especially by Services, Bars & Pubs and<br />

Personal retailing businesses.<br />

Quarterly (seasonally adjusted) retail<br />

sales values released by Statistics NZ for<br />

the <strong>Waikato</strong> region show that sales values<br />

The team were honoured<br />

to host a group of<br />

students from several<br />

high schools and their<br />

career advisors as part of the<br />

Automotive ‘Bus Tour 2022’<br />

which was organised by MITO.<br />

This was a great opportunity<br />

for the Ebbett Volkswagen<br />

team to talk about the changes<br />

in the industry and what this<br />

means for future automotive<br />

technicians, as well as the skills<br />

needed for the future.<br />

With PHEV (Plug in hybrid)<br />

and HEV (Hybrid Vehicle)<br />

models being readily available,<br />

automotive technicians are<br />

using actual hard tools less<br />

and more computer diagnostic<br />

tools to fix vehicles.<br />

Choosing an automotive<br />

career is becoming more<br />

technical, and the Ebbett<br />

Volkswagen team offered an<br />

insight into the industry to help<br />

the students of tomorrow make<br />

informed decisions that will be<br />

best for them.<br />

https://www.welovevw.nz/<br />

story/career-pathways-in-theautomotive-industry<br />

https://www.mito.org.nz/<br />

Vacancy<br />

Over the six months, vacant space<br />

increased by 579sqm. Prime vacancy<br />

includes 290 and 291 Barton Street<br />

(previously occupied by The Bedroom Store<br />

and Caroline Eve respectively).<br />

Secondary grade vacancy experienced<br />

a more material increase over the last six<br />

months, moving from 2.1% to 4.7%, with<br />

four recently vacated units including 127<br />

Alexandra Street (previously NUA), 16<br />

Hood Street (previously Kung Fu Pot) and<br />

228 Victoria Street (previously Shan Yuan)<br />

in addition to 10 Garden Place vacated by<br />

bakery business Volare.<br />

In Tertiary grade, vacancy decreased<br />

somewhat, moving from 7.6% in June 2022<br />

to 6.8% at the end of the year, essentially<br />

representing the uptake of one previously<br />

vacant retail unit on the corner of Victoria<br />

and Liverpool Streets by Little Split P, the<br />

second-hand kid’s stuff retailer.<br />

increased by 3.5% in the third quarter of<br />

2022, making <strong>Waikato</strong> the second fastest<br />

growing region in New Zealand after only<br />

Otago (that has been benefiting from<br />

the return of international tourists), and<br />

outpacing the growth of major population<br />

centres (Auckland recorded a quarterly<br />

increase of 1.6%, with Wellington and<br />

Canterbury recording 2.0% and 2.9%<br />

respectively).<br />

While high inflation and rising interest<br />

rates are undoubtedly squeezing household<br />

budgets, the transformation of Hamilton’s<br />

CBD into a niche retail destination<br />

is continuing, albeit there are some<br />

headwinds.<br />

For a full copy of either the<br />

Industrial, CBD Office or CBD Retail<br />

Surveys, or to register to receive<br />

future surveys automatically, email:<br />

hamilton@naiharcourts.co.nz<br />

NAI Harcourts Hamilton<br />

Monarch Commercial Ltd MREINZ Licensed<br />

Agent REAA 2008<br />

Cnr Victoria & London Streets, HAMILTON<br />

07 850 5252 | hamilton@naiharcourts.co.nz<br />


10 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> 11<br />

Short-term sacrifice<br />

for long-term benefit<br />

There has been much discussion and<br />

analysis in recent weeks as to where<br />

the blame should lie in the wake of<br />

Cyclone Gabrielle.<br />

Politicians arguing over<br />

whose government<br />

is responsible for the<br />

obvious infrastructure deficit.<br />

Articles written about the<br />

forestry industry’s role in worsening<br />

the impact of the storm.<br />

Likewise calls have been made<br />

to find ways of recovering the<br />

cost of climate change impacts<br />

from those companies who have<br />

profited from the extraction<br />

and use of fossil fuels.<br />

Reflecting on this I can’t<br />

help but consider that the problems<br />

we’re currently facing are<br />

at least in part due to our collective<br />

reluctance to listen to<br />

experts, especially when their<br />

advice requires short-term sacrifice<br />

for long-term benefit.<br />

Politicians, at times, forget<br />

that their role is governance,<br />

and can’t help but meddle<br />

or pursue pet projects, feeling<br />

that their ‘common sense’<br />

holds greater value than expert<br />

advice.<br />

And as voters we don’t help,<br />

aspiring to the social services<br />

and infrastructure of wealthy<br />

European economies but at<br />

the tax levels of the U.S., we<br />

leave politicians with an impossible<br />

dilemma, encouraging<br />

short-termism in the interest of<br />

appearing to deliver something.<br />

The obvious example at the<br />

moment is our transport infrastructure.<br />

The Key government,<br />

unhappy that existing priorities<br />

didn’t align with their ideology,<br />

created the Roads of National<br />

Significance. Labour, in turn,<br />

finding this a poor ideological<br />

fit, dropped several large roading<br />

projects – at the expense<br />

of continuity and a predictable<br />

pipeline - in favour of funding<br />

public transport projects. And<br />

so it goes on.<br />

Instead, would it not make<br />

sense to give Waka Kotahi<br />

(NZTA) a mandate to deliver<br />

a world class transport system<br />

that moves people and<br />

freight as efficiently as possible,<br />

whether that be by private<br />

or public means, by road, rail,<br />

sea, or air? Leave the transport<br />

planning to the experts, and<br />

politicians can focus on asking<br />

the hard questions to ensure<br />

appropriate plans and targets<br />

are in place, and argue over<br />

funding levels and where the<br />

money should come from.<br />

Likewise, had we listened<br />

to the experts on climate<br />

change, we would undoubtedly<br />

have taken considerably more<br />

action, considerably earlier<br />

than we have. While our international<br />

reputation and leadership<br />

are more powerful than<br />

the direct impact of our emissions,<br />

one can only conjecture<br />

whether taking an expert-led,<br />

best practice approach would<br />

have resulted in more action on<br />

the global scale.<br />

However, leading the way<br />

would have provided opportunities<br />

to develop technologies<br />

and processes that we could in<br />

turn have marketed to the rest<br />

of the world, boosting our economy,<br />

and helping to fund the<br />

cost of adaption and mitigation<br />

necessary to live with climate<br />

change. Unfortunately those<br />

opportunities have largely<br />

passed us by, and we have now<br />

only the costs of inaction.<br />

To bring my point back to<br />

the architecture and construction<br />

industry, the absence of<br />

experts can be felt in many<br />

of the issues facing the sector<br />

today.<br />

At the industry level, there<br />

is no one responsible for considering<br />

the big picture, how<br />

our systems of building actually<br />

function. So despite new materials<br />

and more stringent standards,<br />

we put a house together<br />

more or less than same way that<br />

we did 60 years ago. Meanwhile,<br />

architects, engineers and<br />

other consultants work only on<br />

a project basis, focused on the<br />

commission immediately in<br />

front of them.<br />

At the development or subdivision<br />

level, design experts<br />

are often involved too late,<br />

thus roads are laid out and<br />

land carved into individual<br />

titles before anyone is engaged<br />

to consider how dwellings<br />

might be arranged and other<br />



Phil MacKay is <strong>Business</strong><br />

Development Manager at<br />

Hamilton-based PAUA,<br />

Procuta Associates<br />

Urban + Architecture<br />

amenities provided – in short,<br />

how people will live in and use<br />

the space.<br />

Good development master<br />

planning, with appropriate<br />

experts involved, would provide<br />

opportunities to create<br />

well connected, resilient communities,<br />

with ample housing<br />

and recreation space, but also<br />

to consider from the outset how<br />

best to manage stormwater and<br />

minimise impacts of extreme<br />

weather.<br />

Finally, at the scale of individual<br />

houses, only a very small<br />

percentage are now designed<br />

by architects, with most being<br />

built by group housing companies.<br />

Affordability is the biggest<br />

challenge in building individual<br />

houses, however in the interest<br />

of minimising costs and size<br />

often liveability is the trade-off.<br />

Architects have the knowledge,<br />

training, and skillsets to find<br />

creative solutions to exactly this<br />

sort of problem, but rarely work<br />

with housing companies in NZ.<br />

Perhaps more collaboration<br />

between these two groups is necessary<br />

to address the challenges<br />

in providing affordable, comfortable<br />

homes for our populace.<br />

We live in the age of social<br />

media, where everyone is an<br />

armchair ‘expert’. Add to that<br />

the kiwi DIY mentality and it’s<br />

easy to see why we dismiss too<br />

readily the real experts. However,<br />

there is urgency to address<br />

the challenges we face, and the<br />

payoff in benefits to our society<br />

is worth it. We have many very<br />

clever specialists in our country<br />

– it’s time to listen to what they<br />

have to say.<br />

The Recovery Visa - and<br />

how immigration can help<br />

with the recovery<br />

Our hearts go out to the people, businesses<br />

and communities who have<br />

been devastated by the recent floods<br />

and Cyclone Gabrielle. We all know it will<br />

take much longer than everyone hopes to<br />

fully recover from what has happened but,<br />

perhaps, immigration settings can play a role<br />

in speeding up this process.<br />

Firstly, the Government has announced<br />

the launch of the Recovery Visa. This visa<br />

falls under the Specific Purpose Work Visa<br />

Category and will enable visas to be issued<br />

for up to 6 months for workers to work for<br />

a New Zealand employer in roles associated<br />

with - providing emergency response,<br />

immediate clean-up work, assessing risk or<br />

loss, infrastructure, building and housing<br />

stabilisation and/or repairs and work that<br />

directly supports the recovery (e.g. producing<br />

relevant material for road rebuild, transport<br />

drivers etc).<br />

The Government has committed to such<br />

visa applications being approved within<br />

7 days and to refunding the $700 fee for<br />

successful applications. While the SPWV<br />

cannot be extended at the end of the 6<br />

months, most workers who have proved their<br />

worth, and who have supportive employers,<br />

should have little trouble transitioning to the<br />

longer-term Accredited Employer Work Visa.<br />

The intention and quick action of the<br />

Government in introducing the Recovery<br />

Visa is to be commended as is the apparent<br />

minimization of the normal visa “paperwork”.<br />

However, many people will simply use this<br />

as an opportunistic opening to enter the<br />

country with the intention to stay, and the<br />

Government will need to ensure any such<br />

workers actually do complete the work they<br />

came to do before considering any future visa<br />

extensions.<br />

The need for urgent manpower to help<br />

with the recovery may also encourage<br />

the Government to consider the option<br />

to “regularise” the status of the estimated<br />

10,000 to 14,000 people who are currently<br />

unlawful in New Zealand. This could be<br />

achieved through the same Recovery Visa and<br />

would provide these people the opportunity<br />

Level 2<br />

586 Victoria Street<br />

Hamilton 3204<br />

Level 2<br />

586 Victoria Street<br />

Level 3<br />

50 Manners Street<br />

Wellington 6011<br />

07 834 9222<br />

enquiries@pathwaysnz.com<br />

pathwaysnz.com<br />

to regain their lawful status, and to restart<br />

their lives in New Zealand in a constructive<br />

and meaningful manner. It is acknowledged<br />

that providing such an “amnesty” to people<br />

who have flouted the law is not something<br />

that should be considered lightly. However,<br />

given the country’s current needs this<br />

would seem to present a one-off, justifiable,<br />

and immediate opportunity to utilize this<br />

significant potential labour pool who, in<br />

turn, should (hopefully) repay the country<br />

by being highly motivated and appreciative<br />

of such a life-changing opportunity being<br />

afforded to them. This opportunity could be<br />

offered in a more controlled manner to those<br />

people who have immediate family who are<br />

New Zealand citizens or residents, and who<br />

are willing to provide accommodation and/<br />

or some form of sponsorship or guarantee<br />

that their family member will not, again,<br />

become unlawful.<br />

The need for New Zealand to plan for<br />

significant infrastructure investment is welldocumented<br />

and is now at the top of the<br />

political agenda. Until last July the previous<br />

Migrant Investor policies had been very<br />

successful in attracting billions of dollars<br />

of investment to New Zealand. While the<br />

new Active Investor Policy, which began in<br />

September, is still in its early days this policy<br />

is not currently conducive to any form of<br />

infrastructure investment. The opportunity<br />

for the Government to tap into migrant<br />

investors to help fund the countries’ future<br />

infrastructure needs is apparent – it is just a<br />

matter of if, how and when the Government<br />

may wish to avail itself of this significant<br />

opportunity. While some people may see this<br />

as “selling New Zealand residence” this has<br />

to be balanced with the needs and priorities<br />

of the country.<br />

Recent events have shown that New<br />

Zealand has to “up-its-game” and make<br />

some bold, and forward-thinking, decisions<br />

about what is needed, and then get on with it.<br />

A pragmatic, big picture, approach to these<br />

challenges will only confirm the key role and<br />

contribution that immigration settings can<br />

play towards delivering these outcomes.<br />

Level 3<br />

50 Manners Street<br />

Neighbourhood set up to deal with<br />

climate challenges<br />

A brand-new neighbourhood in Hamilton’s south-west, a<br />

decade in the making, is a model for city planning, cuttingedge<br />

urban design and environmental resilience.<br />

The hearings panel<br />

released their decision<br />

recently on the structure<br />

plan for the 740-hectare<br />

Peacocke neighbourhood<br />

which will eventually be home<br />

for up to 20,000 people.<br />

The plan sets out how<br />

the Peacocke area will be<br />

developed; guiding housing<br />

style and density, transport<br />

connections and community<br />

spaces, as well as determining<br />

how the area’s cultural heritage<br />

and natural environment will<br />

be protected.<br />

Hamilton City Council’s<br />

City planning manager Dr<br />

Mark Davey says this is the<br />

gold standard for how to plan<br />

new neighbourhoods in the<br />

country.<br />

Davey says the need for<br />

environmentally resilient and<br />

‘spongey’ urban development<br />

is getting a lot of airtime right<br />

now.<br />

“It’s important that we<br />

can respond to the changing<br />

climate and more intense<br />

rainfall events. Part of our plans<br />

is making sure we’re managing<br />

our stormwater right through<br />

This will be a<br />

New Zealandleading<br />

exemplar of a<br />

well-planned,<br />

resilient<br />

community<br />

that enhances<br />

the natural<br />

environment<br />

and provides<br />

for higher<br />

density housing<br />

near the central<br />

city. Peacocke<br />

represents<br />

best practice in<br />

urban design<br />

and ecological<br />

outcomes.<br />

wetlands and enough green<br />

spaces to provide drainage.<br />

Peacocke will be set up from<br />

the beginning to deal with<br />

some of the climate challenges<br />

the country is facing.”<br />

Some of the requirements<br />

of building houses in the area<br />

include 50m buffer zones<br />

along the <strong>Waikato</strong> River, major<br />

gullies and known bat roost<br />

sites. It also identifies areas<br />

where bats might fly from<br />

one habitat to another, for<br />

protection from light and other<br />

impacts of housing. These<br />

areas will be restored through<br />

hundreds of hectares of native<br />

plantings, weed control and<br />

pest and predator control.<br />

Davey says the purpose of<br />

these planning provisions was<br />

to enable high-quality urban<br />

development which at the same<br />

time restores and enhances the<br />

natural environment.<br />

“This plan has always<br />

been about striking the right<br />

balance between providing<br />

more housing and protecting<br />

those parts that make our city<br />

special – like the gully network<br />

and our native bats. Living<br />

in Peacocke alongside and<br />

nearby these huge ecological<br />

corridors will be a very special<br />

experience for future residents.<br />

It’ll be like living in an urban<br />

forest”<br />

“This is already council’s<br />

biggest ever investment in the<br />

environment, when you add<br />

work that private developers<br />

will do as part of their<br />

subdivisions – the benefit for<br />

our native bats, trees, birdlife<br />

and river will be incredible.”<br />

Much of this work was<br />

already under way as part of<br />

construction of the Southern<br />

Links transport network.<br />

“Council had a head start<br />

and is already delivering<br />

World-first passive solar home with 3D<br />

printed concrete walls open to public<br />

The first solar passive<br />

house in the world<br />

featuring 3D printed<br />

concrete walls is opened its<br />

metaphorical doors to the<br />

public for the first time.<br />

The Huia house, built by<br />

Craft Homes and designed<br />

by architect Duncan Firth<br />

invited architects, builders<br />

and the wider public to visit<br />

their first ‘mid-build open<br />

home’ in Auckland to see the<br />

mastery behind the impressive<br />

structure recently.<br />

The north-facing 3D<br />

printed concrete walls,<br />

built by Hamilton-based<br />

company QOROX are key to<br />

the environmentally passive<br />

solar design, with the cement<br />

substrate locally sourced<br />

in New Zealand’s North<br />

Island. Built to withstand<br />

a range of environmental<br />

factors, the walls exceed<br />

seismic standards, are fire<br />

and waterproof and transmit<br />

heat incredibly well due to its<br />

strong structure and textured<br />

finish.<br />

Concrete walls<br />

are completely<br />

waterproof so<br />

if a flood event<br />

occurs, like those<br />

that devastated<br />

parts of Auckland<br />

and the East<br />

Coast recently,<br />

the walls<br />

wouldn’t need<br />

to be torn down<br />

and replaced<br />

like their timber<br />

counterparts.<br />

QOROX director Wafaey<br />

Swelim says the Huia would be<br />

able to reap the benefits of 3D<br />

printed concrete in all seasons<br />

for the entirety of its lifetime.<br />

“Concrete walls are<br />

excellent at maintaining a<br />

consistent temperature to<br />

keep a heat warm or cool as the<br />

weather changes so are perfect<br />

for a solar-heated home,”<br />

Swelim says.<br />

The Huia concrete walls<br />

feature curves, ridges and<br />

textures, expertly printed<br />

and custom-designed to the<br />

customer’s unique tastes.<br />

“The walls were printed<br />

in only 20 hours of printing<br />

using two staff and installed<br />

on-site over three trips - an<br />

impressively short timeframe<br />

when compared to traditional<br />

building methods.<br />

“It truly is construction for<br />

the future,” Swelim says.<br />

3D printed concrete by<br />

QOROX is BRANZ appraised<br />

as a replacement for masonry<br />

walls or concrete walls and<br />

was tested and designed over<br />

a two-year period to meet<br />

all New Zealand conditions.<br />

The walls also achieve the<br />

many of the enabling pieces<br />

of infrastructure in this plan<br />

through the construction<br />

of a new river bridge and<br />

arterial roads that run<br />

through Peacocke. These will<br />

be reaching completion late<br />

<strong>2023</strong>, in time for housing<br />

development to get under way.”<br />

required acoustic performance<br />

for multi storey buildings<br />

and townhouses, making<br />

for a comfortable living<br />

environment.<br />

The passive solar home<br />

is built to capture maximum<br />

sunlight, warmth and airflow<br />

throughout the day, without<br />

interrupting its impressive<br />

view.<br />

Learn more about<br />

QOROX’s 3D printed concrete<br />

applications in commercial,<br />

civil, residential and<br />

landscape construction, visit<br />


12 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />


Deductibility of selfemployed<br />

expenses<br />

Recently, the IRD has released<br />

guidance on the tax treatment of<br />

expenses incurred by self-employed<br />

contractors.<br />

For the self-employed,<br />

it’s a pertinent<br />

reminder of the distinction<br />

between deductible and<br />

non-deductible.<br />

In July 2021, the IRD<br />

released an interpretation<br />

statement IS 21/06, outlining<br />

the income tax and GST<br />

treatment of meal expenses<br />

incurred by self-employed persons.<br />

This has since been reaffirmed<br />

with the recent release<br />

of technical decision summary<br />

(TDS) TDS 22/18, which<br />

delves into the implications of<br />

meal, travel and accommodation<br />

cost deductibility.<br />

The case discusses a taxpayer<br />

who operated a farm<br />

while also doing contract<br />

work in another city. As there<br />

was a requirement for the<br />

worker to be on site for the<br />

job in another city, costs were<br />

incurred for travel back and<br />

forth between the farm and<br />

the city and for rental accommodation<br />

in the city. The IRD<br />

examined whether deductions<br />

should be allowed for the cost<br />

of the trips between the city<br />

and the farm, the cost of meals<br />

in the city, and accommodation<br />

expenses in the city.<br />

With regards to meal<br />

expenses, a company would<br />

ordinarily be able to deduct<br />

these, subject to the entertainment<br />

rules. However, when<br />

it comes to self-employed<br />

contractors, the risk that the<br />

meals constitute a significant<br />

private element increases. IS<br />

21/06 made it clear that, in<br />

general, self-employed individuals<br />

cannot deduct meal<br />

expenses. The IRD takes the<br />

view that anything a member<br />

of society pays for during<br />

the course of normal life is<br />

inherently private and therefore<br />

no deduction can be<br />

taken. For example, where<br />

a contractor pays for meals<br />

and coffee while working in a<br />

different city, this is deemed<br />

to be private and non-deductible.<br />

An exception exists<br />

where expenditure on food is<br />

“extra”. This can occur where<br />

the nature of the work restricts<br />

to the point that spending over<br />

and above what is standard is<br />

needed. Simply working out of<br />

town isn’t enough for this distinction,<br />

but it may be allowed<br />

if the location is remote, or<br />

the hours are unusual. As for<br />

the taxpayer, in this case their<br />

meal expenditure was deemed<br />

non-deductible given that no<br />

extra cost could be proved,<br />

and all meal expenses were<br />

part of ordinary consumption.<br />

A similar conclusion was<br />

reached concerning travel and<br />

accommodation expenses.<br />

Section DE 2 of the Income<br />

Tax Act 2008 allows a deduction<br />

for the business use of a<br />

motor vehicle. However, it is<br />

well established that travel<br />

from work to home is generally<br />

considered private use, provided<br />

the work is not required<br />

to be performed partly at<br />

home. In this case, the taxpayer<br />

was travelling from one<br />

workplace to another. Because<br />

they were travelling between<br />

two unrelated places of work,<br />

the cost of travel could not<br />

be said to be incurred while<br />

deriving income from either<br />

workplace. Had the taxpayer<br />

been required to travel from<br />

one location to another as part<br />

of their work duties for one<br />

specific job, these costs would<br />

have been deductible. The<br />

taxpayer was also denied a<br />




Tracey Clark, Director,<br />

Advisory, PwC<br />

deduction for their accommodation.<br />

As with meal expenses,<br />

accommodation is seen as a<br />

necessary expense to live in<br />

society and, as such, private<br />

in nature. Although the work<br />

required the taxpayer to be in<br />

a location away from home, it<br />

did not have a sufficient connection<br />

to the income producing<br />

activity, as the accommodation<br />

costs were a result of<br />

the taxpayer’s personal preference<br />

to work in that city.<br />

So what does this mean?<br />

In general, the distinction<br />

between deductible and<br />

non-deductible is largely<br />

determined by the connection<br />

to the individual’s income<br />

earning activity. In order to be<br />

deductible, the expense must<br />

arise specifically as a result<br />

of the work performed, as<br />

opposed to being incidental to<br />

the income earning activity.<br />

Taxpayers should ensure<br />

they have adequate documentation<br />

to support their deductibility<br />

claims, and note that<br />

the GST treatment of these<br />

expenses usually follows the<br />

income tax treatment.<br />

Tax laws are complex and<br />

constantly changing. We<br />

love working with our clients<br />

to solve a wide range of tax<br />

issues.<br />

Lord of the Bins.<br />

One ring to avoid it all.<br />

“Lord of the Bins. One ring to remove it all.”<br />

Quite a clever name<br />

and slogan for a waste<br />

removal business, you<br />

might think. That’s obviously<br />

what Nick Lockwood and Dan<br />

Walker, the operators of the<br />

business in Hove, England,<br />

thought when they chose the<br />

name and phrase.<br />

Alas, Middle-Earth Enterprises,<br />

LLC, who owns the<br />

rights in “Lord of the Rings”<br />

and “One ring to rule them all”<br />

in the UK, do not share their<br />

thinking. As recently reported<br />

and discussed,1 Middle-Earth<br />

Enterprises has demanded<br />

Messrs Lockwood and Walker<br />

change their business’s name<br />

and slogan on the grounds<br />

they infringe Middle-Earth<br />

Enterprises’ trade mark<br />

rights. Add to that the use of<br />

an almost identical font for<br />

“Lord of the Bins” to the “Lord<br />

of the Rings” font by Messrs<br />

Lockwood and Walker and<br />

you can certainly see where<br />

Middle-Earth Enterprises is<br />

coming from.<br />

Mr Lockwood described<br />

Middle-Earth Enterprises’<br />

letter as “bully-boy tactics”,2<br />

while Mr Walker claimed,<br />

“We’re just trying to make<br />

people smile and make a living”.<br />

While the latter may<br />

be so, on reviewing the facts<br />

I would have to dispute Mr<br />

Lockwood’s assertion. Middle-Earth<br />

Enterprises is the<br />

owner of very valuable trade<br />

mark rights, and as the owner<br />

of those rights it will – like<br />

many other businesses –<br />

enforce those rights if it perceives<br />

they are under threat.<br />

In this case, the threat to<br />

Middle-Earth Enterprises’<br />

rights might not be obvious –<br />

collecting waste is, after all, a<br />

kingdom away from a quest to<br />

save the world from consummate<br />

evil – but it is present<br />

nonetheless as many a trade<br />

mark lawyer will tell you, particularly<br />

given the use of “One<br />

ring to remove it all” and the<br />

use of an almost identical font<br />

for “Lord of the Bins”.<br />

It’s possible Messrs Lockwood<br />

and Walker might not<br />

have attracted Middle-Earth<br />

Enterprises’ wrath if they had<br />

used “Lord of the Bins” in a<br />

different font and not used the<br />

“One ring…” slogan.3 A more<br />

cautious approach however<br />

would have been not to use the<br />

name at all (as, interestingly,<br />

Hutt City Council (NZ) chose<br />

not to do in 2021 for one of its<br />

electric recycling trucks4). The<br />

unfortunate reality though is<br />

that Messrs Lockwood and<br />

Walker ‘chose…poorly’ (to<br />

quote the Grail Knight from<br />

“Indiana Jones and the Last<br />

Crusade”).<br />

As I wrote in an article<br />

for this publication in 2019,5<br />

when it comes to choosing<br />

a name for your business,<br />

product or service, it makes<br />

sense to choose wisely. That<br />

means conducting a trade<br />

mark search before you settle<br />

on a name and calling a specialist<br />

trade mark attorney for<br />

advice. Thus it is that one ring<br />

to a trade mark attorney by<br />

Messrs Lockwood and Walker<br />

could have avoided it all.<br />

1. Eg. https://www.theguardian.com/uk-news/<strong>2023</strong>/<br />

feb/04/refuse-firm-lord-ofthe-bins-ordered-to-changeits-name-by-tolkien-franchise;<br />

https://www.rnz.<br />

co.nz/national/programmes/<br />

thepanel/audio/2018876728/<br />




Ben Cain is a Senior Associate<br />

at James & Wells and a<br />

Resolution Institute-accredited<br />

mediator. He can be contacted<br />

at 07 957 5660 (Hamilton),<br />

07 928 4470 (Tauranga) and<br />

benc@jaws.co.nz.<br />

the-panel-with-allan-blackman-and-julia-hartley-moore<br />

2. https://www.thesun.co.uk/<br />

news/21258015/lord-of-thebins-change-name3.<br />

As the<br />

makers of a children’s game<br />

called “Lord of the Bins” have<br />

done: https://lumaworld.in/<br />

products/lord-of-the-bins-astrategy-card-game-to-learnwaste-management<br />

4. https://www.nzherald.<br />

co.nz/nz/trucky-mctruckface-christened-as-oneof-lower-hutts-sevennew-recycling-trucks/<br />


K7ZB5PXY/<br />

5. https://wbn.<br />

co.nz/2019/03/07/nameshave-power-so-choose-yourswisely/<br />

Women<br />

with a<br />

mission<br />

With the world<br />

celebrating International<br />

Women’s Day in <strong>March</strong> it<br />

was an opportune<br />

moment for <strong>Waikato</strong><br />

<strong>Business</strong> <strong>News</strong> to<br />

approach a group of<br />

women in <strong>Waikato</strong> who<br />

play key roles in business<br />

and learning.<br />

While there are many<br />

more, who we have<br />

introduced to you over the<br />

years, we know you will<br />

enjoy reading these brief<br />

profiles and discovering<br />

more about what has<br />

encouraged this group to<br />

head their fields.<br />

Braun Bond & Lomas is proud<br />

to have recently recruited<br />

several remarkable women to<br />

join their already strong team.<br />

The new additions bring a variety of experience.<br />

Sophie Newman joined<br />

the firm in December<br />

from another Hamilton<br />

firm and Jessica Perry recently<br />

moved north from Wellington,<br />

to join the team.<br />

A senior solicitor, Sophie<br />

does a range of civil and<br />

employment work and Jessica’s<br />

background in construction<br />

has already proved<br />

valuable and she is enjoying<br />

working with the directors on a<br />

variety of files.<br />

The newest team member<br />

is Helen Bond who brings a<br />

strong civil focus to the team.<br />

Operating in an open plan<br />

environment, Braun Bond &<br />

Lomas is committed to offering<br />

flexible working with a strong<br />

focus on health and wellness.<br />

Senior Associate Erin<br />

Anderson says the unique<br />

working environment<br />

contributes to the wellbeing<br />

and positive culture at BBL.<br />

“I have plenty of flexibility<br />

and enjoy the variety of<br />

work that I get to do. Mentoring<br />

new staff is a key aspect of<br />

my role and one I find particularly<br />

rewarding. We have a<br />

great team environment, and<br />

the new people always seem to<br />

merge seamlessly. I think the<br />

culture here contributes to people’s<br />

ability to be themselves<br />

and find a good work/life balance.<br />

I know that career progression<br />

and job satisfaction is<br />

important to the management<br />

team and that means we are<br />

always given opportunities to<br />

take on new responsibilities.”<br />

Erin Anderson knows full<br />

well the importance of providing<br />

flexibility for lawyers<br />

juggling career and family. An<br />

experienced litigator with a<br />

Traditionally,<br />

law was a male<br />

dominated<br />

profession, and<br />

the tables have<br />

quite radically<br />

turned, which is<br />

fantastic. At BBL<br />

we understand<br />

the importance<br />

of creating<br />

a far better<br />

environment for<br />

women to be in.<br />

Connecting Talented People<br />

With Great Kiwi Companies<br />

Brigitta Warren Founded RecruitNet<br />

With A Simple Vision – To Connect<br />

Talented People With Great Kiwi<br />

Companies.<br />

Brigitta stumbled into recruitment as<br />

a 20-something after a stint as a Scientist.<br />

She quickly realised she’d found her groove.<br />

Fuelled by her love of people and her unwavering<br />

ability to get stuff done, she permanently<br />

packed away her lab coat as her reputation<br />

as a first-class Recruiter flourished.<br />

Hard-working, well-connected, tenacious,<br />

and energetic; when it comes to executive<br />

and leadership appointments Brigitta is<br />

now the right-hand woman for many leading<br />

companies across New Zealand. As a qualified<br />

career coach, Brigitta offers career transition<br />

and outplacement services to clients,<br />

as well as transformational coaching for job<br />

seekers.<br />

RecruitNet helps awesome companies<br />

hire talented people who stick around to<br />

drive business performance. They want to<br />

know what gets each candidate out of bed in<br />

the morning. What drives them to succeed?<br />

broad practice in civil litigation<br />

and employment law, Erin has<br />

been practicing law for over<br />

10 years, alongside raising her<br />

children.<br />

She’s the first one to admit<br />

that being a mother of three<br />

and working fulltime in law<br />

can be all consuming. It can<br />

be demanding, exhausting and<br />

incredibly rewarding (being a<br />

mother and a lawyer).<br />

“Nobody can tell you how<br />

to juggle a job like this and I’m<br />

Brigitta Warren, Founder and Consulting Director<br />

What environment will they thrive in?<br />

Most importantly, does this all match with<br />

who the employer is and what they offer<br />

their people?<br />

Anybody can pick up a resume and tick<br />

off experience for a role. But for Brigitta<br />

and the RecruitNet team, the process is<br />

much deeper. It’s about asking the right<br />

questions and listening to uncover the pot<br />

of gold.<br />

Brigitta is proud of her dedicated team,<br />

with extensive networks and a passion for<br />

making people’s lives better. She looks forward<br />

to helping great kiwi companies continue<br />

to prosper and grow. If your business<br />

requires HR and/or Recruitment support,<br />

give Brigitta at RecruitNet a call today.<br />

brigitta@recruitnet.co.nz<br />

+64 21 466 732<br />

sure there’s other professions<br />

that are equally demanding.<br />

There is no manual for how to<br />

balance your career and have a<br />

successful marriage, family life<br />

and get to school sports and<br />

dance recitals or whatever your<br />

commitments might be.”<br />

And while there might not<br />

be a written guide for creating<br />

work/life balance, Erin is<br />

keen to pass on her knowledge<br />

as a lawyer and as a working<br />

mother.<br />

www.recruitnet.co.nz<br />

Level 1, 127 Alexandra Street, Hamilton, 3204 | Phone: 0064 7 839 0900 | www.bbllawyers.nz<br />

“You are lucky if you find<br />

a career you enjoy and a great<br />

place to work. I am lucky. I<br />

enjoy my work and this is a<br />

great place to develop junior<br />

lawyers and watch them<br />

flourish.”<br />

She believes that BBL, as a<br />

firm of dedicated litigators, has<br />

created a model in which the<br />

collective team has a depth of<br />

knowledge, experience, expertise<br />

and resources.


WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />


CA ANZ welcomes new appointment<br />

to board<br />

Chartered Accountants Australia and New Zealand<br />

(CA ANZ) has welcomed Traci Houpapa to its<br />

board of directors.<br />

Motherhood brings new demands as well as<br />

promotion for hardworking lawyers<br />

The remarkable women at iCLAW are working together to help other remarkable women find their feet.<br />

On the board at Chiefs Rugby, Traci is an awardwinning<br />

company director, a recognised industry<br />

leader and a trusted advisor to Māori and<br />

government in strategic and economic development.<br />

“Traci brings a wealth of experience in governance<br />

and leadership for private and public sector entities. She<br />

will add strong holistic perspective to our board table,<br />

to help us deliver on our strategic vision of delivering<br />

a world class member experience.” CA ANZ Chair John<br />

Palermo says.<br />

Traci has been awarded the Massey University<br />

Distinguished Alumni Service Award for services to New<br />

Zealand agribusiness and Māori, and named amongst<br />

the BBC’s 100 Most Influential Women in the World.<br />

Traci is a Chartered Fellow of the New Zealand<br />

Institute of Directors, the highest level of the IODs<br />

Chartered categories, making her a nationally recognised<br />

role model for other directors and business leaders.<br />

She has been named as one of the top ten most<br />

influential women in NZ agribusiness and the Listener’s<br />

top ten influencers in NZ. She won the Westpac Fairfax<br />

Media Women of Influence Board and Management<br />

Award and has been named on Westpac’s NZ Women<br />

Powerbrokers list.<br />

Traci is also a Distinguished Alumni of the Institute of<br />

Strategic Leadership (Australasia), has an MBA (Massey<br />

University) and is a Member of the New Zealand Order<br />

of Merit.<br />

Administrative Excellence<br />

When the manager can’t<br />

do the job without you, you’re<br />

doing something right!<br />

At Asset Recruitment,<br />

Aysha Townsend is the team’s<br />

right-hand woman… and their<br />

left hand for that matter. As<br />

Administration & Recruitment<br />

Coordinator, she’s the<br />

voice on the end of the phone,<br />

the first face clients and candidates<br />

see as they walk<br />

through the door, and the person<br />

responsible for ensuring<br />

the business runs smoothly.<br />

“I don’t think I could do<br />

my job without her,” says Carmel<br />

Strange, Asset Recruitment<br />

Manager. “Our success<br />

is down to having Aysha at the<br />

helm. She knows our business<br />

well, is an exceptional judge<br />

of character, works extremely<br />

hard, and is very loyal.”<br />

Aysha<br />

Townsend<br />

Administration &<br />

Recruitment Coordinator<br />

Our business is to position<br />

excellence across <strong>Waikato</strong><br />

and we began by hiring<br />

Aysha. She is remarkable.<br />

Up at the crack of dawn<br />

Aysha’s day starts before<br />

many of us are out of bed<br />

with an ascent of the 1349<br />

Hakarimata Stairs. Once<br />

she’s swapped running shoes<br />

for high heels, the mum of<br />

two is responsible for Asset<br />

Recruitment’s busy reception<br />

desk, profiling candidates,<br />

sourcing references, and<br />

liaising with clients.<br />

“I walked into Asset<br />

Recruitment 13 years ago<br />

looking for a temp job and<br />

Carmel employed me on<br />

reception instead,” recalls<br />

Aysha. “I came from the media<br />

industry so the role was very<br />

different but I’ve been here ever<br />

since. Our team hasn’t changed<br />

all that much so I’ve been able<br />

to work with the same women<br />

for much of that time. That in<br />

itself is pretty remarkable.”<br />

Positioning excellence<br />

Aysha’s administrative<br />

role is deceptively diverse.<br />

With multiple touchpoints<br />

across the business, both<br />

internally and externally, it’s<br />

an integral position within the<br />

organisation – as it is for so<br />

many <strong>Waikato</strong> companies.<br />

“Our clients often tell us<br />

they want an Aysha in their<br />

business,” says Carmel. “Our<br />

response is, if we have one<br />

on our database we’ll give<br />

it to them. Aysha has the<br />

characteristics and skills<br />

of an exceptional frontline<br />

administrator. She’s calm<br />

under pressure, measured in<br />

her approach, and very efficient<br />

no matter the task at hand.”<br />

“Our business is to position<br />

excellence across <strong>Waikato</strong> and<br />

we began by hiring Aysha. She<br />

is remarkable.”<br />

For more than 30 years, we’ve been aligning<br />

great For more candidates than 30 with years, great we’ve opportunities, been aligningand<br />

‘positioning great candidates excellence’ with great throughout opportunities, <strong>Waikato</strong>. and<br />

‘positioning excellence’ throughout <strong>Waikato</strong>.<br />

We strive for excellence and quality in all we do. As part of<br />

our We commitment strive for excellence to excellence, and quality we’re in focussed all we do. on As part finding of<br />

the<br />

our<br />

right<br />

commitment<br />

fit for both<br />

to<br />

job-seeker<br />

excellence,<br />

and<br />

we’re<br />

employer.<br />

focussed on finding<br />

the right fit for both job-seeker and employer.<br />

So, if you’re currently looking to hire or would like to<br />

So, if you’re currently looking to hire or would like to<br />

discuss your career opportunities, get in touch with our<br />

discuss your career opportunities, get in touch with our<br />

team. team.<br />

Temporary| Permanent|Executive|Industrial<br />

07 07 839 839 3685 | | www.assetrec.co.nz<br />

Supporters Supporters of of the the <strong>Waikato</strong> Breast Cancer Research Trust Trust<br />

Aasha Foley, Olivia Day, Simmi Singh and Shannon Whyte<br />

Lawyers Aasha Foley,<br />

Olivia Day, Shannon<br />

Whyte and Simmi Singh<br />

of iCLAW Hamilton organised<br />

a clothing drive with<br />

local women in the <strong>Waikato</strong><br />

business community ahead<br />

of hosting the inaugural<br />

“SupportHER sale” a Dress<br />

for Success event intended<br />

to raise funds and celebrate<br />

International Women’s Day.<br />

All the proceeds raised from<br />

the sale of preloved designer<br />

clothing at the SupportHER<br />

sale are used to support Dress<br />

for Success Hamilton, a notfor-profit<br />

organisation that<br />

exists to help <strong>Waikato</strong> women<br />

to thrive in life and work<br />

through a free employment<br />

dressing and development<br />

programme.<br />

While successful in their<br />

own careers, they all know<br />

how difficult it can be for<br />

women trying to get back on<br />

the employment ladder, for<br />

whatever reason.<br />

As working mums, they all<br />

went through the challenge<br />

of coming back to work after<br />

maternity leave and know how<br />

hard the juggling act can be.<br />

Having children is an experience<br />

that differs for everyone.<br />

This was quite keenly felt<br />

when they all fell pregnant at<br />

around the same time.<br />

The initial shock of realising<br />

four integral members<br />

of the team would be out of<br />

action was quickly subdued by<br />

their efforts to come up with<br />

solutions that suited iCLAW<br />

and their individual careers.<br />

“We spent a great deal of<br />

time talking with one another<br />

about what support in returning<br />

to work would look like,<br />

and what structure and support<br />

we would need to develop<br />

as a both a team and as a business<br />

for that,” Aasha says.<br />

We are fortunate<br />

to have and be<br />

able to offer a<br />

considerably<br />

flexible working<br />

environment for<br />

our team, and<br />

not just for the<br />

parents; we grew<br />

iCLAW with the<br />

intention, and<br />

systems in place,<br />

to be able to work<br />

from anywhere,<br />

anytime well<br />

before COVID-19<br />

hit our shores.<br />

The systems and support<br />

that enabled flexibility at<br />

iCLAW proved to be crucial for<br />

these women, for very different<br />

reasons.<br />

Being the now mother of<br />

two boys meant managing<br />

partner Aasha had valuable<br />

insight into what returning to<br />

work might look like for the<br />

other three.<br />

“Having previously experienced<br />

maternity leave in 2019,<br />

returning to work in 2020 we<br />

learnt as a firm, some valuable<br />

lessons about our operational<br />

structure including<br />

the strengths of women when<br />

working in a supportive environment.<br />

It was important to<br />

us that we were able to emulate<br />

that support for our staff;<br />

I personally strive to show our<br />

team that we can lead the way<br />

in having both a rewarding<br />

career and a family,” Aasha<br />

says.<br />

“65% of our firm are<br />

women, and so one thing we<br />

discuss often is the ‘mental<br />

load’ and fatigue that we seem<br />

to all juggle daily in both our<br />

personal and working lives.<br />

That support network exists<br />

because of the culture we have<br />

as a firm. It’s critical to hear<br />

feedback from one another,<br />

particularly that we all battle<br />

that internal monologue.”<br />

For Olivia managing the<br />

return to work meant taking<br />

the full year of maternity leave<br />

off to learn how to manage her<br />

daughter’s medical needs.<br />

“My daughter has severe<br />

allergies so she’s still not<br />

in daycare. I’m very fortunate<br />

with the flexible working<br />

arrangements I have with<br />

iCLAW that allow me to work<br />

from home two days a week<br />

along with the great support<br />

I have at home. It is a privilege<br />

to be surrounded by people<br />

who understand the challenges<br />

of motherhood and the<br />

back to work juggle like these<br />

women do.” Olivia says.<br />

For Simmi balancing career<br />

and family meant returning to<br />

work sooner to put time into<br />

the work that she loves.<br />

“I returned to work after<br />

only six months of maternity<br />

leave, which was important<br />

as it allowed me to get part of<br />

my identity back and do something<br />

for me. Being a lawyer<br />

is a big part of who I am. My<br />

child and our family are always<br />

a top priority, however what I<br />

quickly learnt was that it is<br />

also okay to do something for<br />

yourself (thanks to my incredibly<br />

supportive family). I really<br />

enjoy the flexibility around my<br />

role as well. Legal advice can<br />

be produced from anywhere at<br />

any time, you just need a good<br />

team,” Simmi says.<br />

Shannon returned to work<br />

when her daughter Mila was<br />

six months old, but it wasn’t<br />

smooth sailing.<br />

“Settling into my return<br />

to work took some time. Our<br />

Phone (07) 929 4300<br />

daughter has severe eczema<br />

which presented itself at<br />

around five months old and<br />

has been troublesome to manage.<br />

Returning to work meant<br />

I was able to get something<br />

back for myself – I’m passionate<br />

about working with people,<br />

and of course the muchneeded<br />

adult interaction,”<br />

Shannon says.<br />

“I’ve been fortunate to<br />

have a team of ladies around<br />

me experiencing motherhood<br />

together - that support has<br />

been invaluable.”<br />

Taking maternity leave<br />

wasn’t a time for them to fall<br />

off their career path, in fact,<br />

their contributions and value<br />

to the firm was recognised<br />

during their maternity leave<br />

when Aasha announced to<br />

Olivia, Shannon and Simmi<br />

their promotion to Associates<br />

of the firm.<br />

“The promotion reassured<br />

us of our roles in the firm, we<br />

were being recognised as the<br />

upcoming leaders,” Simmi<br />

says.<br />

“It was a confidence boost,<br />

one that can be much needed<br />

after maternity leave.” Shannon<br />

says.<br />

This promotion has meant<br />

taking on the responsibility<br />

of mentoring other young<br />

lawyers, armed with valuable<br />

insight from both their experience<br />

at work and as parents to<br />

young children.<br />

“With everyone now back<br />

Email info@iclaw.com<br />

Level 2/286 Victoria Street, Hamilton Central, Hamilton 3204<br />

on board, we are proud to have<br />

a built a team of mentors that<br />

can provide their support, with<br />

the added value of experience,<br />

to our next generation,” Aasha<br />

says.<br />

Managing partner Aasha<br />

Foley is a specialised strategic<br />

commercial lawyer, specialising<br />

in structuring, property,<br />

finance, and employment<br />

advice. Aasha’s diverse expertise<br />

includes managing complex<br />

mixed-use developments,<br />

governance, mergers and<br />

acquisitions and intellectual<br />

property.<br />

Olivia Day specialises in<br />

employment law and both<br />

employers and employees on<br />

a diverse range of matters.<br />

Olivia also has diverse experience<br />

in all areas of property<br />

and commercial law her<br />

expertise includes structuring<br />

and shareholders agreements.<br />

Shannon Whyte specialises<br />

as a commercial lawyer<br />

with expertise in property,<br />

finance, and relationship<br />

property. Shannon’s general<br />

practice experience extends<br />

across all areas of commercial<br />

law including structuring<br />

advice utilising Trusts and<br />

Partnerships.<br />

Simmi Singh comes from<br />

a dispute resolution background.<br />

She now predominately<br />

works in iCLAW’s<br />

corporate commercial team<br />

specialising in intellectual<br />

property rights.


WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />


Every decision <strong>Waikato</strong>-based law firm McCaw Lewis makes is driven by<br />

three core values: Manaakitanga, Kotahitanga and Whāia te iti Kahurangi.<br />

It is through this lens that<br />

the firm has fostered a<br />

talented, passionate and<br />

driven group of female leaders.<br />

McCaw Lewis’ whānaufirst<br />

approach has enabled<br />

all staff to seek and establish<br />

a healthy balance between<br />

mahi and family. This has<br />

been especially important for<br />

Amanda Hockley and Laura<br />

Monahan, both of whom have<br />

young tamariki.<br />

Being able to put family<br />

first has not put the stoppers<br />

on a career they both love;<br />

in late 2020 the pair of<br />

hardworking lawyers stepped<br />

up into directorship.<br />

Founded in 1919, McCaw<br />

Lewis has grown to become one<br />

of <strong>Waikato</strong>’s leading law firms,<br />

with a team of about 40 staff<br />

specialising in commercial,<br />

Te Tiriti o Waitangi, property,<br />

dispute resolution, asset<br />

planning, environmental/<br />

natural resources, workplace<br />

law and Māori land.<br />

Amanda Hockley<br />

As a parent of two young<br />

sons, and leader of the firm’s<br />

asset planning practise,<br />

Amanda Hockley says the<br />

flexible working arrangements<br />

at McCaw Lewis provide<br />

the best possible work/life<br />

harmony for her.<br />

“At McCaw Lewis we<br />

changed our terminology on<br />

this concept a bit,” she says.<br />

“We realised that a lot of<br />

us were striving for a work/<br />

life balance however we<br />

were rarely able to get that<br />

balance perfect. Sometimes<br />

the pendulum swings towards<br />

whānau more and others work<br />

requires a bit more attention.<br />

The term ‘harmony’ is used<br />

in recognition of the swinging<br />

pendulum.<br />

“I feel so lucky to have<br />

flexibility - just yesterday<br />

morning I was at my sons’<br />

school triathlon and didn’t<br />

get into the office until the<br />

afternoon. Nobody blinks<br />

an eyelid about that – even<br />

clients are supportive.”<br />

While COVID has changed<br />

the course of how many people<br />

work, Amanda says the high<br />

trust model has always been<br />

part of the McCaw Lewis<br />

culture.<br />

“We operate in a really<br />

high trust environment. We’re<br />

dealing with people’s money,<br />

their families and matters that<br />

require absolute confidence.”<br />

This model of trust flows<br />

into Amanda’s practice;<br />

dealing with the intricacies<br />

of asset ownership structures<br />

and helping grieving families<br />

work through the estate<br />

administration process for<br />

their loved ones.<br />

“It’s also the kind of work<br />

that is well suited to females,”<br />

she says.<br />

“As women we often have<br />

a strong empathetic side<br />

which is so important with<br />

this work type. We deal with<br />

family dynamics as well as<br />

the black letter of the law. It<br />

requires good judgement, an<br />

ability to think laterally and<br />

a strong understanding of<br />

relationships.”<br />

A legal career wasn’t<br />

necessarily on the cards for<br />

Amanda. Overseas travel<br />

beckoned when she left high<br />

school but her father took<br />

her along to a University of<br />

<strong>Waikato</strong> open day, she spoke<br />

to the law department, liked<br />

what she saw and heard, and<br />

the rest is history.<br />

She managed an overseas<br />

stint during her time at law<br />

school going on a university<br />

exchange to Copenhagen,<br />

Denmark for six-months.<br />

“I guess I was able to have<br />

it all in that instance,” she<br />

laughs.<br />

Starting out with McCaw<br />

Lewis when she graduated,<br />

Amanda was with the firm<br />

for around two and a half<br />

years before overseas travel<br />

beckoned once more. This time<br />

to Perth, where she worked<br />

for a national firm working in<br />

banking and finance.<br />

Amanda Hockley<br />

“The deals and the<br />

dollars were big so it was<br />

exciting work, but it was very<br />

transactional and missing that<br />

client intimate approach that<br />

McCaw Lewis holds so dear.”<br />

After five and a half years<br />

in Perth, the birth of Amanda’s<br />

second son prompted a return<br />

to home soils and back to the<br />

McCaw Lewis fold in 2017. At<br />

the time it was a no-brainer<br />

for Amanda to return to a<br />

firm she knew was providing<br />

a work culture conducive to<br />

family life.<br />

At McCaw Lewis<br />

we are hiring for<br />

the person and<br />

making sure their<br />

values align with<br />

us. We can teach<br />

them whatever the<br />

job is after that. It<br />

has really worked<br />

well - we’ve got<br />

such a great<br />

culture here and<br />

I genuinely love<br />

coming to work.<br />

“I was attracted back to<br />

McCaw Lewis when I came<br />

back from Perth, because<br />

that whānau first culture was<br />

so strong and I knew that it<br />

would be a great place to work<br />

having two young sons.”<br />

And those values are<br />

something the McCaw Lewis<br />

whānau don’t take lightly.<br />

“We’ve really worked<br />

hard to embed our values.<br />

They are all important but<br />

manaakitanga has been so<br />

integral in particular in the<br />

last couple of years because it<br />

has been so difficult for people<br />

mentally,” she says.<br />

It’s something the firm<br />

takes very seriously when<br />

they are recruiting new staff<br />

as well.<br />

Amanda is a trustee<br />

of ConneXu, a significant<br />

charitable trust established<br />

to provide disability support<br />

services; Angel Casts, a<br />

registered charity supporting<br />

parents, family and whānau<br />

through the loss of a child;<br />

and Age Concern <strong>Waikato</strong>,<br />

an organisation dedicated to<br />

enhancing the quality of life<br />

for older people. She is also<br />

a member of the Auckland<br />

District Law Society trust law<br />

committee.<br />

Laura Monahan<br />

The leader of McCaw Lewis’<br />

commercial practise, Laura<br />

Monahan takes great pride<br />

in building relationships and<br />

getting to know the businesses<br />

she represents.<br />

While Laura has an<br />

established career in general<br />

corporate and commercial<br />

matters including advising<br />

on corporate structures (with<br />

a special interest in limited<br />

partnerships), drafting<br />

commercial contracts,<br />

and advising on sales and<br />

purchases of shares and<br />

business assets, she has been<br />

working in recent years to<br />

develop a specialist knowledge<br />

in Māori commercial matters.<br />

Working in this realm<br />

has helped Laura gain a<br />

greater appreciation and<br />

respect for clients who may<br />

operate differently than other<br />

corporate clients.<br />

“My background is general<br />

corporate/commercial work.<br />

Māori commercial at its core<br />

is the same work but with<br />

exciting personalities and<br />

additional considerations.<br />

You’re not just dealing with<br />

a General Counsel or a CEO;<br />

you are potentially dealing<br />

with trustees who have to wear<br />

multiple hats, and they’ve got<br />

a thousand other things to do<br />

during their day.”<br />

Laura says McCaw Lewis<br />

take their obligations in<br />

working with iwi clients<br />

seriously, providing te reo and<br />

tikanga support. And whilst it’s<br />

challenging doing the juggle –<br />

being a mum, working fulltime<br />

and acquiring knowledge of te<br />

ao Māori - it’s something she<br />

truly enjoys and appreciates.<br />

“As a Pākehā woman<br />

starting to walk in te ao Māori,<br />

it’s meant a bit of upskilling on<br />

my part. I took te reo Māori at<br />

school and really enjoyed it but<br />

I didn’t feel 100% supported<br />

in it. McCaw Lewis and the<br />

team have just been so good<br />

about their support in terms<br />

of helping me get to grips with<br />

Laura Monahan<br />

some relatively unfamiliar<br />

concepts – one of our key<br />

values is manaakitanga and<br />

that really rings true for me.”<br />

This year all of the firm’s<br />

the directors, including Laura<br />

and Amanda, have signed up<br />

for a year-long Te Wānanga<br />

o Aotearoa course called He<br />

Papa Tikanga to learn about<br />

traditions, concepts, values<br />

and protocols and how some<br />

of these concepts can be<br />

applied at McCaw Lewis.<br />

“It’s been just a really<br />

exciting opportunity for me,<br />

not one I think I would have<br />

got in many other firms. So<br />

that’s something that I think<br />

just really makes us stand<br />

apart,” she says.<br />

The importance of building<br />

relationships and walking<br />

alongside her clients is not<br />

something new to Laura;<br />

an inhouse legal role at a<br />

healthcare company raising<br />

finance and building luxury<br />

hospitals around the United<br />

Kingdom helped shape the<br />

lawyer she is today.<br />

“It was interesting working<br />

inhouse, being behind the<br />

business rather than kind<br />

of slightly separate from<br />

it. And it’s something I’ve<br />

tried to carry through - I’m<br />

part of a team rather than<br />

someone simply instructing<br />

clients as their lawyer, sitting<br />

in another building and not<br />

really knowing much about<br />

the business. It’s something<br />

I try to bring to my practice<br />

now. There’s that feeling of<br />

really being in the business<br />

with them.”<br />

Like many young people<br />

trying to figure out what they<br />

will do with their lives, Laura<br />

didn’t necessarily know that<br />

law was going to be her thing.<br />

“I’d always done<br />

academically well at school; I<br />

liked words and I liked writing<br />

and languages. And to be<br />

perfectly honest, I kind of fell<br />

a little bit into law because<br />

of that, and – luckily - quite<br />

enjoyed it.”<br />

Being academic is one<br />

thing but, Laura says, a good<br />

work ethic will take you even<br />

further.<br />

“My parents owned a local<br />

panel beating business (Rod<br />

Wood Collision Repair Centre)<br />

and my sisters and I grew<br />

up with the mentality that<br />

things wouldn’t be handed to<br />

you - you had to go out there<br />

and make things happen<br />

for yourself, like they did<br />

when starting their business.<br />

They also instilled in me a<br />

real passion and respect for<br />

entrepreneurism.”<br />

Laura spent four years<br />

working for a large corporate<br />

firm in Auckland when she<br />

graduated and it made her<br />

realise that having work/life<br />

harmony is an important part<br />

of being good at your job.<br />

“While it was a wonderful<br />

experience, given the hours of<br />

work involved to ‘get ahead’ I<br />

could never marry up the idea<br />

of how I would have a family<br />

and spend time with them<br />

while still having a fulfilling<br />

career.”<br />

Like Amanda, Laura values<br />

the flexibility working at<br />

McCaw Lewis affords her as<br />

a working mum to two young<br />

daughters.<br />

“It is wonderful to work in<br />

a place that is fully supportive<br />

of having a life, whether it’s<br />

family or anything outside of<br />

work.”<br />

Laura is a trustee on the<br />

<strong>Waikato</strong> Family Centre Trust,<br />

a trustee on the Angel Casts<br />

Charitable Trust and she is<br />

on the <strong>Waikato</strong> Diocesan Old<br />

Girls Association committee.<br />

Cathy O’Shea - Property Brokers<br />

Cathy O’Shea is as Irish as they come and it’s something that has given her<br />

the edge in the real estate business.<br />

The Property Brokers’<br />

manager at the recently<br />

opened Raglan office,<br />

Cathy brings with her that<br />

genuine Irish hospitality, the<br />

gift of the gab and a fierce belief<br />

in connecting with people,<br />

and building professional and<br />

personal relationships.<br />

While in her heart of hearts<br />

she might be Irish, and a<br />

Gaeilge speaker as well, the<br />

close to 40 years Cathy has<br />

been in New Zealand gives her<br />

excellent Kiwi credentials.<br />

“I consider myself Kiwi now<br />

and I even kind of forget that<br />

I have an Irish accent. Sometimes<br />

other people point it out<br />

to me,” she laughs.<br />

That ‘Kiwiness’ came to the<br />

forefront at the office opening<br />

with Cathy playing the guitar<br />

and singing ‘Tūtira Mai Ngā<br />

Iwi’ with local kaumātua Sean<br />

Ellison.<br />

Cathy has strong real estate<br />

credentials as well, having been<br />

in the business for over 20<br />

years.<br />

She took her first steps into<br />

real estate with Lodge in Hamilton<br />

and only just left to join<br />

Property Brokers in 2021.<br />

She liked the family-focused<br />

feel of Property Brokers<br />

and relished making the move<br />

to Raglan with husband Chas<br />

Farrant, also a Property Brokers’<br />

agent and keen surfer.<br />

“Property Brokers are very<br />

focused on the regions and they<br />

do a huge amount in the community<br />

and a huge amount of<br />

sponsorships,” she says.<br />

Identifying the needs in the<br />

Raglan community is one of<br />

Cathy’s responsibilities and it’s<br />

one she takes seriously.<br />

In a former life she was a<br />

social worker and she taught<br />

Irish history at <strong>Waikato</strong><br />

University.<br />

“I have a passion for history,<br />

but also the living history<br />

and the living culture, and the<br />

responsibility that we all have<br />

no matter what business we’re<br />

in to actually be part of the<br />

community.”<br />

Of course, real estate is<br />

what lights her fires now and<br />

she bring a wealth of knowledge<br />

to the Raglan office.<br />

Working on large-scale subdivisions<br />

meant Cathy gained<br />

a substantial backgound in<br />

the workings of the RMA and<br />

helped landowners with creating<br />

over 450 titles in Northeast<br />

Hamilton over 10 years.<br />

When it comes to largescale<br />

projects patience is a<br />

virtue.<br />

Along with seeing things<br />

through no matter how long<br />

I have patience in<br />

bucket loads. One<br />

deal for a large<br />

piece of land took<br />

three years to<br />

negotiate but it all<br />

came together in<br />

the end.<br />

they might take, Cathy says<br />

even the residential sales can<br />

require a mindful and patient<br />

approach as she helps people<br />

navigate selling a home, and<br />

on most occasions a home<br />

that has been a part of the<br />

family for many years.<br />

“When people buy and sell<br />

it’s right up there with death<br />

of a spouse or a partner in<br />

terms of stress. You’re invited<br />

on board during a period<br />

that’s very traumatic for some<br />

people. You get involved very<br />

intimately with their lives.<br />

And if you have any empathy -<br />

if you’re not a cyborg - you get<br />

very involved with them, you<br />

are happy for them, you’re<br />

sad for them. So it’s a rare<br />

Our success<br />

is no seacret<br />

Don’t miss out on the opportunity to enjoy the<br />

stunning ocean views and unique coastal lifestyle<br />

that Raglan has to offer. Let our experienced team<br />

help you find the perfect property today!<br />

For all your residential, lifestyle, rural, commercial and<br />

property management needs contact us today!<br />

Property Brokers Raglan<br />

07 825 7170 25/27 Bow Street, Raglan 3225<br />

privilege to be with people at<br />

that moment in their lives,”<br />

she says.<br />

When Property Brokers<br />

took over from LJ Hooker<br />

in Raglan, Cathy says, they<br />

had to fill the huge jandals of<br />

much-loved agent Kyle Leuthart<br />

who had passed away<br />

suddenly several months<br />

prior.<br />

“We are very proud to continue<br />

the incredible legacy of<br />

LJ Hookers in Raglan. Kyle<br />

was the number one agent in<br />

Raglan and we see it as a real<br />

honour to carry that on.”<br />

Just like Kyle was a massive<br />

figure in the Raglan<br />

community, it’s important to<br />

Cathy and Property Brokers<br />

that their agents embrace<br />

Raglan and the culture of<br />

small-town life.<br />

“All our staff and agents<br />

live in Raglan. That’s a criteria<br />

for joining. We can’t take<br />

somebody who doesn’t live<br />

here, because they just won’t<br />

get it.”<br />

And Raglan is the top of<br />

the list for people wanting to<br />

escape city living, Cathy says.<br />

“There’s a current trend of<br />

people in their 50s wanting<br />

to just stop and sell up the<br />

big house with all the empty<br />

rooms and go to the beach. So<br />

Raglan is right up there with<br />

Waihi and Whangamata.<br />

“We are also launching<br />

an exciting new product of<br />

Holiday Home Management<br />

for those wanting to invest<br />

in Raglan and block out<br />

holidays for themselves. We<br />

then take care of the shortterm<br />

management for them,<br />

which gives them a return<br />

that helps pay the mortgage<br />

AND they get to enjoy the<br />

beach.”<br />

07 838 2079<br />

Level 6, 586 Victoria Street | PO Box 9348 | Hamilton 3204, New Zealand<br />

pb.co.nz<br />

Property Brokers Ltd Licensed REAA 2008<br />


18 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> F.B HALL & CO 100 YEARS 19<br />

Wood Automotive thrives<br />

with South <strong>Waikato</strong><br />

support<br />

Ten months ago Bevan Wood bought<br />

Wood Automotive from his Aunty Kathy<br />

and Uncle Barry Wood who had owned<br />

and operated the small automotive<br />

service and repair business for 30 years.<br />

From left: Moses, Bevan, Mike, Kylie and Clarice<br />

oday, with support from<br />

Government-funded Regional<br />

<strong>Business</strong> Partner (RBP)<br />

Network, RBP manager Soda, South<br />

<strong>Waikato</strong> Investment Fund Trust<br />

(SWIFT), and the South <strong>Waikato</strong><br />

District Council’s WORKit MTFJ<br />

initiative that places young people in<br />

jobs or training, the business is on<br />

the verge of becoming one of the<br />

biggest automotive repair shops in<br />

South <strong>Waikato</strong>.<br />

“We have four people on the tools<br />

– me, senior mechanic Mike and<br />

apprentice Clarice (aged 21) who<br />

worked for my Aunt and Uncle plus<br />

new apprentice Moses (aged 24)<br />

who came on board in July 2022 and<br />

two in the office – my Mum Kylie,<br />

who does the accounts, and our new<br />

receptionist Amy. If we take on one<br />

more person, I might be the biggest<br />

automotive shop in the district.”<br />

Bevan says the success and<br />

growth he is now experiencing was<br />

by no means guaranteed when he<br />

took over the business.<br />

“When I started on my own, I was<br />

struggling to keep up with the<br />

workload and was juggling family life<br />

with my partner Hayley and our two<br />

young kids Brady who is five and<br />

Lincoln who is three. I needed help<br />

with what to do around staff – what<br />

were good ideas, and what were bad<br />

ideas – and getting my name out<br />

there.”<br />

Through another new business<br />

owner, Bevan heard about the<br />

Government-funded Regional<br />

<strong>Business</strong> Partner Network that<br />

connects business owners with<br />

advice, people, and resources to help<br />

them work through their challenges<br />

and grow their businesses.<br />

Bevan contacted the <strong>Waikato</strong><br />

regional growth agency that helps<br />

businesses apply for RBP business<br />

capability support. RBP funds<br />

around 50% of the support up to<br />

$5,000 and usually the business pays<br />

the rest – but to make the RBP<br />

network more accessible for<br />

businesses in South <strong>Waikato</strong>, SWIFT<br />

I was originally going to buy another automotive<br />

business, but my uncle said, ‘Why don’t you take<br />

over the family business?’ It seemed like a good<br />

idea, so I came to work for him four years ago and<br />

started picking everything up.<br />

Wood Automotive apprentice Clarice<br />

contributes the lion’s share of the<br />

business’s contribution, up to<br />

$4,500.<br />

SWIFT chief executive Amanda<br />

Hema says SWIFT’s co-funding<br />

helps to build the capability of South<br />

<strong>Waikato</strong> entrepreneurs and small<br />

business owners through which they<br />

gain the confidence to grow. “This<br />

results in long term community<br />

benefits as the businesses we<br />

empower provide jobs and training<br />

for local people as well as increasing<br />

economic activity in the district,” she<br />

says.<br />

Bevan was introduced to Phil<br />

Wicks from BSP Advisors who has<br />

worked with many small to medium<br />

sized businesses.<br />

“He’s given advice on heaps of<br />

things, and it has all helped. I am an<br />

auto electrician and mechanic –<br />

that’s what I do best – but I was<br />

getting bogged down trying to deal<br />

with customers and do paperwork.”<br />

Phil said, ‘Get a receptionist. It will<br />

make you more productive in the<br />

business.’ So I got a new receptionist<br />

and it was the best thing I ever did.<br />

“Phil comes every second or third<br />

week when I have time to see him.<br />

He sets goals for me to achieve in<br />

terms of changing the way we<br />

operate. For example, the techs were<br />

not writing down all the parts they<br />

use. Now every repairs order comes<br />

past me so I can check them.<br />

“Phil also connected us with a<br />

great website designer who has just<br />

done a website for us that really<br />

jumps out at you. It’s just gone live<br />

and it’s awesome.<br />

“I wouldn’t be where I am now<br />

without RBP, SWIFT, Soda and BSP.<br />

When you are a business rookie like I<br />

am one of the best things to do is get<br />

a business advisor to help you out.<br />

I’m glad I did. I’ve recommended to<br />

other businesses that they should<br />

connect with SWIFT to see how they<br />

can get business support to help<br />

their growth.”<br />

The other agency that has been<br />

invaluable in helping Bevan to grow<br />

his business is WORKit MTFJ<br />

which has helped to fund wages and<br />

tools for one of his apprentices.<br />

“I’m always up for training and<br />

apprenticeships. I like teaching and<br />

we need more young people coming<br />

through. There are only a couple of<br />

young guys in Tokoroa that own<br />

workshops. My apprentices are<br />

great. Clarice is just coming up two<br />

years in her apprenticeship. She’s<br />

just a knowledge absorber. The<br />

other apprentice Moses has just<br />

completed a four-day course in<br />

three days.”<br />

About the Regional <strong>Business</strong><br />

Partner (RBP) Network, SWIFT<br />

and WORKit MTFJ<br />

The RBP Network is a gateway<br />

that connects small-to-medium<br />

business owners to advice, people<br />

and resources to work through<br />

challenges and/or grow. Funded by<br />

the New Zealand Government, the<br />

RBP Network consists of 14 regional<br />

growth agencies throughout the<br />

country that assist businesses to<br />

apply for the support they need and<br />

access funding support from RBP.<br />

RBP fund about 50% of the<br />

business capability up to $5000 and<br />

the business pays the rest. To make<br />

the RBP network more accessible for<br />

businesses in South <strong>Waikato</strong>, SWIFT<br />

contributes the lion’s share of the<br />

business’ contribution (up to<br />

$4500). In 2022 SWIFT supported<br />

12 local businesses through the RBP<br />

Network, with fantastic feedback and<br />

many continuing the services of their<br />

mentors afterwards.<br />

WORKit MTFJ is a joint initiative<br />

between the South <strong>Waikato</strong> District<br />

Council and Mayors Taskforce for<br />

Jobs (MTFJ) and is funded by the<br />

Ministry of Social Development<br />

(MSD). WORKit MTFJ is part of a<br />

number of nationwide Community<br />

Recovery Programme projects<br />

working towards one vision: to have<br />

all young people under 25 being in<br />

appropriate education, training,<br />

work or other positive activities in<br />

their community.<br />

Soda, has a long history of<br />

supporting entrepreneurs to<br />

accelerate their growth and became<br />

the manager of the Regional<br />

<strong>Business</strong> Partner Programme in July<br />

2022. With their experienced<br />

business growth advisors, the Soda<br />

team undertakes an initial<br />

consultation with businesses to tailor<br />

the best solutions to help them grow.<br />

SWIFT Chief Executive<br />

Amanda Hema says<br />

SWIFT’s co-funding<br />

helps to build the<br />

capability of South<br />

<strong>Waikato</strong> entrepreneurs<br />

and small business<br />

owners through which<br />

they gain the<br />

confidence to grow.<br />

www.swnz.co<br />

www.swift.org.nz<br />

www.regionalbusinesspartners.co.nz<br />


20 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> 21<br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

Once the<br />

water recedes<br />

Seeing the pictures of the devastation<br />

to Hawke’s Bay, it is easy to forget the<br />

cyclones also hit Northland, Auckland,<br />

Coromandel, Gisborne, Port <strong>Waikato</strong>,<br />

Matamata-Piako, Waitomo, Waihi Beach<br />

and many other parts of New Zealand.<br />

One of the first responses<br />

of many of our<br />

members was “How<br />

can we help?” those affected<br />

by the cyclones. In short, the<br />

first responders do a magnificent<br />

job, and letting them get<br />

on with what they are trained<br />

and resourced to do is sensible.<br />

This Government has been<br />

good at crisis management,<br />

and they will put more dollars<br />

and other resource into those<br />

areas that are affected by the<br />

storms to get them through the<br />

initial shock of the devastation.<br />

The opportunity for a real<br />

contribution by our members<br />

and other businesspeople to<br />

these communities comes<br />

in the long months after the<br />

initial heroes have done their<br />

job.<br />

It is commerce that these<br />

communities need. It is trade<br />

that will fill their tills, pay the<br />

bills and help restore their<br />

well-being.<br />

Paying customers who<br />

make the effort to buy goods<br />

and services from businesses<br />

that have been hit by nature<br />

will be a godsend. It might be<br />

a bottle or two of Hawkes Bay<br />

red from Esk Valley, or making<br />

a salad with a lettuce from<br />

Gisborne, or a couple of coffees<br />

and a pie from one of the cafes<br />

in any of the towns that have<br />

been blitzed.<br />

Your custom, your cash,<br />

buying their goods will be<br />

one of the most revitalising<br />

responses you can contribute<br />

to getting hard hit communities<br />

back on their feet.<br />

As an example, many<br />

<strong>Waikato</strong> people holiday in<br />

the Coromandel. It is a pain<br />

with State Highway 25A out of<br />

action but an extra 30-minute<br />

travel through Waihi to the<br />

eastern side of the peninsula<br />

or a trip up the western side<br />

to Coromandel township, even<br />

if it is for a weekend, will help<br />

put cash into their tills and<br />

allow them to re-stand their<br />

businesses up. Some of you<br />

will be fixing your baches from<br />

the destruction of the winds<br />

and rain. That dollar spend<br />

will flow through the small<br />

communities and lift their<br />

spirits and their businesses.<br />

We know economic<br />

conditions are tough at present,<br />

but your targeted purchasing<br />

will be an investment in<br />

returning their community to<br />

prosperity.<br />

It is not the hero stuff of a<br />

TV interview or a newspaper<br />

article, but the effect of your<br />

By Don Good, CEO of <strong>Waikato</strong><br />

Chamber of Commerce.<br />

buying decisions and cold hard<br />

cash will have a huge effect on<br />

the speed of their recovery.<br />

There but for the grace of<br />

nature goes the rest of the<br />

<strong>Waikato</strong>.<br />

Whatever your point of<br />

view on climate change, the<br />

intensity and damage from<br />

weather events forces us<br />

to understand, adapt and<br />

overcome the future effects of<br />

these Black Swan events. Our<br />

political masters need to act<br />

quickly to restore an acceptable<br />

standard of living to those<br />

affected and simultaneously<br />

plan and implement activities<br />

to ensure they do not occur<br />

again as a bare minimum.<br />

Actions that anticipate future<br />

weather induced events such as<br />

flooding, drought or pandemic<br />

need to be anticipated and<br />

substantial measures put in<br />

place to lessen the impacts.<br />

We need to note the<br />

infrastructure that has<br />

survived the recent events and<br />

extend and improve them.<br />

Regional and Local Councils<br />

along with Transpower and<br />

the mobile phone network<br />

companies will be looking at<br />

the resilience of their assets<br />

and seeing gaps that they must<br />

rectify fast.<br />

<strong>Waikato</strong> property<br />

prices go up down<br />

south<br />

Lore tells us that a property’s value doubles every 10 years,<br />

but whether this is true depends on where you live.<br />

New data from<br />

realestate.co.nz shows<br />

that more than half<br />

of New Zealand’s 76 districts<br />

saw annual average asking<br />

prices more than double in<br />

the 10 years between 2013 and<br />

2022. For those districts where<br />

annual average asking prices<br />

did not double, most saw an<br />

increase of around 50% or<br />

higher.<br />

Sarah Wood, CEO of<br />

realestate.co.nz, says the data<br />

shows that property values<br />

increase long-term:<br />

“Peaks and troughs are<br />

normal. But this data tells<br />

us that we are unlikely to see<br />

average asking prices trend<br />

downwards in the long run, so<br />

those who are seeing a dip in<br />

their area shouldn’t lose hope,”<br />

she adds.<br />

<strong>Waikato</strong>: prices go up<br />

down south<br />

With an increase of 157.0%,<br />

annual average asking prices<br />

in South <strong>Waikato</strong> grew more<br />

than any other district in the<br />

<strong>Waikato</strong> region compared to<br />

2013. This was followed by<br />

the Hauraki district, which<br />

experienced 142.9% growth in<br />

its annual average asking price<br />

in 2022 compared to 2013.<br />

“Growth has been steady<br />

in most districts throughout<br />

the <strong>Waikato</strong> in the last decade.<br />

Seeing this growth to annual<br />

average asking prices outside<br />

the main centre of Hamilton<br />

reflects the labour market<br />

in the region, dominated by<br />

industries like manufacturing<br />

and agriculture.”<br />

“It is quite different to the<br />

Auckland region where we see<br />

the highest annual average<br />

asking prices in Auckland City<br />

because that is where most<br />

people live and work,” says<br />

Wood.<br />

Compared to 2013, annual<br />

average asking prices increased<br />

Across the board,<br />

annual average<br />

asking prices<br />

have increased in<br />

all parts of New<br />

Zealand in the last<br />

decade, which I<br />

think is important<br />

to remember<br />

amid the fall<br />

we have seen to<br />

prices over the<br />

last 12 months.<br />

by 138.3% in Otorohanga,<br />

133.6% in Waipa, 132.6% in<br />

<strong>Waikato</strong>, 125.8% in Matamata-<br />

Piako, 120.4% in Hamilton<br />

City, and 84.6% in Waitomo.<br />

More than meets the eye<br />

with Discover Waitomo<br />

<strong>Waikato</strong> Chamber of Commerce <strong>Business</strong> Awards, supported<br />

by Foster Construction Group, insight with Community<br />

Contribution - Commercial Award winner Discover Waitomo.<br />

You’d be hard pressed to<br />

find a <strong>Waikato</strong> person<br />

who hadn’t visited the<br />

stunning glow worm caves at<br />

Waitomo, perhaps as a school<br />

kid or as a parent who’s taken<br />

their family there.<br />

But what most people<br />

don’t realise is that Discover<br />

Waitomo – the company that<br />

operates the cave tours and<br />

black water rafting – is much<br />

more than just a tour operator.<br />

They also operate local<br />

events such as the Waitomo<br />

Trail Run.<br />

Commercial manager<br />

Christine Mans says it’s a<br />

major event that supports the<br />

community.<br />

“We had 2200 entries and<br />

we’ve also run the event in the<br />

middle of a pandemic… We’d<br />

just come out of the first lockdown<br />

and our little village of<br />

about 100 people went from<br />

having almost nobody here to<br />

being packed and humming for<br />

the weekend.”<br />

Discover Waitomo don’t<br />

put on events like the trail run<br />

for the money. Instead, it’s<br />

because it helps build awareness<br />

of the region itself and<br />

for the other operators nearby<br />

such as cafes, restaurants and<br />

accommodation providers.<br />

“It’s the right thing to do<br />

as a cultural and community<br />

business. And as a publicly<br />

listed company, we have strong<br />

mandates around FutureFit,<br />

which is all about reducing<br />

our carbon footprint and sustainability,<br />

and around looking<br />

after people,” Christine says.<br />

And that was recognised<br />

by the award judges who said,<br />

“The passion for their people<br />

was evident with talking<br />

to Discover Waitomo and was<br />

refreshing to see. Profitability<br />

went negative [during Covid],<br />

but a long-term view of what<br />

business may look like on the<br />

other side of Covid and the<br />

desire to keep their community<br />

together saw them invest time<br />

and effort into their people,<br />

plus considerable working capital<br />

to produce a greater good<br />

for the wider community.”<br />

Environmental manager<br />

Shannon Corkill says Discover<br />

Waitomo’s values were longheld<br />

and were leant on heavily<br />

during the pandemic.<br />

“Those core values are<br />

whanaungatanga, kaitiakitanga,<br />

and manaakitanga.<br />

Whanaungatanga means family<br />

in Māori which, for us,<br />

means providing jobs for local<br />

people, local hapū, helping<br />

out with donations, support<br />

in-kind and other specialist<br />

services to local community<br />

groups, providing pathways for<br />

rangatahi by taking part in initiatives<br />

that establish employment<br />

and skills development<br />

for local youth.<br />

“The kaitiakitanga aspect<br />

means we take really seriously<br />

our guardianship of the precious<br />

taonga that we operate<br />

out of.<br />

“Cave ecosystem health<br />

is linked to catchment and<br />

stream ecosystem health so<br />

it makes sense that we also<br />

work to improve the catchment<br />

ecosystem. We help with<br />

fencing to exclude stock from<br />

waterways and plant the riparian<br />

margins of streams and<br />

wetlands.”<br />

Discover Waitomo also<br />

maintains hundreds of pest<br />

traps and bait stations in the<br />

area.<br />

“And manaakitanga is all<br />

about us being the best hosts<br />

we can be for our visitors. So,<br />

we’re big on health and safety<br />

initiatives, we embrace our<br />

Māori culture and we help<br />

raise everyone’s knowledge<br />

of te reo, incorporating that<br />

in our tours, correspondence<br />

and signage. And we’re always<br />

looking at new training and<br />

development initiatives and<br />

progression opportunities to<br />

increase staff engagement.”<br />

In the midst of the pandemic<br />

in 2021, former Hamilton<br />

<strong>Waikato</strong> Tourism chief<br />

executive Jason Dawson saw<br />

what Discover Waitomo had<br />

done to take care of its people<br />

during a tumultuous time.<br />

They’d kept staff on, moving<br />

some into ‘Jobs for Nature’<br />

roles. Jason encouraged Discover<br />

Waitomo to enter the<br />

<strong>Business</strong> Awards.<br />

Last year they were finalists<br />

in the sustainability category.<br />

This year, they took out<br />

the Community Contribution<br />

– Commercial Award. They<br />

were also finalists in the recent<br />

Tourism NZ awards in the conservation<br />

category.<br />

“Both times it was really<br />

interesting to go through process<br />

and have judges here<br />

to help us reflect on what<br />

we have achieved in what<br />

has been a very challenging<br />

“It’s good to meet<br />

businesspeople<br />

who are also<br />

doing great<br />

work and not<br />

from a tourism<br />

perspective.<br />

They’re from<br />

a range of<br />

industries so<br />

getting advice<br />

and reflections<br />

from different<br />

background<br />

is always very<br />

useful.”<br />

environment,” Christine says.<br />

But it’s not just the business<br />

being judged that benefits.<br />

Christine says it works<br />

both ways.<br />

“As we talked about Future-<br />

Fit this round, one judge said<br />

he Googled ‘Future Fit’ and<br />

said he was keen to apply that<br />

to his business. With another<br />

judge we had a good korero<br />

about how he could break<br />

through barriers to introducing<br />

te reo into his business<br />

because for us te reo is business<br />

as usual. So actually, it’s<br />

joint sharing of information<br />

and ideas. Judges have had<br />

‘aha!’ moments just like we<br />

have.”<br />

Waitomo District Mayor<br />

John Robertson says he<br />

was thrilled to see Discover<br />

Waitomo recognised at the<br />

business awards.<br />

“The business is a huge<br />

contributor to both the<br />

Waitomo and Otorohanga districts<br />

from an economic, social<br />

and cultural perspective. Their<br />

resilience through the pandemic<br />

is incredible and I congratulate<br />

them on this win<br />

wholeheartedly.”<br />

Not surprisingly, the Discover<br />

Waitomo team won’t be<br />

resting on their laurels with<br />

this win under their belts.<br />

They’re looking to the future<br />

– always with its community<br />

and cultural focus – but with a<br />

regenerative lens too.<br />

“We’ve always been on that<br />

sustainability path but Covid<br />

has enabled us to stop and<br />

think about what future will<br />

look like.”<br />

Whatever the future looks<br />

like for Discover Waitomo, you<br />

can bet the small immediate<br />

community will benefit.<br />

“For us it’s about supporting<br />

each other, taking care of<br />

the community and our people.<br />

That’s our philosophy as a<br />

business and that’s supported<br />

by Tourism Holdings Limited,<br />

it’s supported by the Ruapuha<br />

Uekaha Hapū Trust, it’s supported<br />

by the Department of<br />

Conservation. It’s very much a<br />

team effort, and this award is<br />

recognition for all.”<br />

Connect - Grow - Inspire - Represent<br />

Shannon Corkill accepting Discover Waitomo’s award.


WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />


Another International Women’s Day,<br />

Another Day With Less Pay<br />

Another International Women’s Day is about to be celebrated but New Zealand women are not<br />

celebrating the lack of movement in pay gaps.<br />

Mi n d T h e G a p<br />

campaigners say<br />

the pay gap has not<br />

moved from over nine percent<br />

on average with some sectors<br />

facing a much larger gap, and<br />

co-founders Dellwyn Stuart<br />

and Dr Jo Cribb say they want<br />

the Government to move fast<br />

to implement mandatory<br />

reporting of pay gaps.<br />

The co-founders welcomed<br />

the Government move to refer<br />

the issue of pay gap transparency<br />

to an advisory group last<br />

year but Stuart says there is<br />

mounting pressure on women<br />

and ethnic communities<br />

who are facing even greater<br />

hardships.<br />

“Since our campaign was<br />

launched in October 2021,<br />

women, Māori, Pasifika and<br />

ethnic minorities have been<br />

We know<br />

mandatory<br />

reporting works<br />

– we’ve seen its<br />

success in the<br />

public sector. We<br />

look forward to<br />

the outcome of the<br />

advisory group<br />

to be expedited<br />

quickly.<br />

impacted disproportionately<br />

by new issues such as<br />

the cost-of-living crisis and<br />

the impacts of flooding in the<br />

northern and eastern parts of<br />

the country,” Stuart says.<br />

“We know from overseas<br />

experience that requiring<br />

businesses to measure and<br />

report their pay gaps is an<br />

important first step towards<br />

establishing a mandatory pay<br />

transparency system that will<br />

make a real difference to the<br />

lives of New Zealand women<br />

and our ethnic communities.<br />

But it is important that the<br />

work is completed quickly so<br />

we can get on with making the<br />

many more changes New Zealand<br />

needs.”<br />

But while the New Zealand<br />

Government is talking about<br />

addressing pay gaps, Cribb<br />

says we have fallen behind<br />

internationally with Australian<br />

Prime Minister Albanese<br />

last month introducing a bill<br />

into the Australian Parliament<br />

that will require all employers<br />

with over 100 staff to report<br />

their gender pay gap by 2024.<br />

“While our government has<br />

talked about it, the Australians<br />

are acting. How long will<br />

the wait be until a New Zealand<br />

Prime Minister makes<br />

the same statement in our<br />

House,” Cribb says.<br />

“We have prided ourselves<br />

across this side of the ditch<br />

on our human rights record<br />

how serious we take equity<br />

and how fair we are. We often<br />

looked over the Tasman with<br />

a sense of smugness at how<br />

advanced we were. But in<br />

terms of pay transparency and<br />

addressing pay gaps, the Aussies<br />

have thrashed us.”<br />

Cribb says MindTheGap<br />

has proven that a large part<br />

of New Zealand wants Government<br />

and businesses to<br />

address pay gaps.<br />

“We have numerous businesses<br />

who have led the way<br />

by registering their pay gap<br />

reporting. Almost 9000 people<br />

signed a petition urging<br />

action on pay gaps, we have a<br />

poll that shows 75% of kiwis<br />

want mandatory reporting<br />

and charities and unions have<br />

told us how urgent this is.”<br />

‘We know mandatory<br />

reporting works – we’ve seen<br />

its success in the public sector.<br />

We look forward to the outcome<br />

of the advisory group to<br />

be expedited quickly.”<br />

Currently for every dollar a<br />

Pākehā male earns, a Pākehā<br />

woman is being paid 89 cents,<br />

a Māori man 86 cents and a<br />

Pasifika woman 75 cents.<br />

Change is in the air...<br />

There are times when business owners and<br />

leaders must make tough calls.<br />

No one enjoys making<br />

decisions that could<br />

impact on individual<br />

team members, but when you<br />

have responsibility for deciding<br />

whether a business can keep<br />

trading or must downsize there<br />

is a lot to navigate.<br />

Employers have a legal<br />

obligation to consult staff<br />

before they make hard calls.<br />

Many clients ask us why they<br />

have to consult when the<br />

writing is on the wall – “I need<br />

to make some changes so I<br />

may as well just get on with<br />

it”. However, experience has<br />

shown us that there is often<br />

more than one way to eat an<br />

elephant. Whilst you might<br />

think it’s fait accompli, other<br />

people in your business might<br />

come up with a brilliant idea<br />

or alternative that could<br />

significantly change your<br />

thinking or the outcome. To<br />

really consult with an open<br />

mind, you need to have just<br />

that – be open to all sorts<br />

of different thinking and<br />

concepts. Many employers<br />

start consultation with a<br />

decision in mind which could<br />

be limiting their ability to<br />

consider alternatives.<br />

The next question clients<br />

ask us is “so how long do I<br />

need to consult for”. There<br />

is no prescribed duration<br />

of consultation, but a good<br />

employer will generally take<br />

1-2 weeks to consult properly,<br />

and in some cases longer<br />

– and by consultation, I<br />

mean actively engaging your<br />

employees in discussions,<br />

providing them with all the<br />

information necessary to help<br />

them understand why change<br />

may be required, giving them<br />

an opportunity to come up<br />

with ideas and alternatives,<br />

making sure the employer<br />

truly considers those ideas<br />

with an open mind, and<br />

potentially re-engaging in<br />

ongoing conversations to<br />

finetune ideas and options.<br />

Only when that period of twoway<br />

dialogue has occurred,<br />

should an employer make<br />

and confirm a decision.<br />

Employers are entitled to<br />

make change in their business,<br />

but they cannot unilaterally<br />

make those changes without<br />

consulting with people who<br />

may be affected by that change.<br />

If you are thinking of<br />

making change in your<br />




Human Resource Specialist and<br />

Managing Director, Everest<br />

People. <strong>Waikato</strong> people and<br />

culture specialists. www.<br />

everestpeople.co.nz<br />

business in <strong>2023</strong> firstly get<br />

some expert advice before<br />

acting. The days of inviting<br />

someone into your office and<br />

telling them they no longer<br />

have a job because times are<br />

tough – are over. Every single<br />

person deserves to be treated<br />

with respect and dignity when<br />

terms of employment could be<br />

affected. My rule of thumb<br />

when navigating change is to<br />

ask myself ‘if this was my son<br />

or daughter facing a possible<br />

redundancy, how would they<br />

like to be treated”.<br />

With the right advice,<br />

support and process to follow,<br />

employers can make changes<br />

without crushing people or<br />

forking out large sums of<br />

money if they haven’t acted in<br />

good faith. Change is difficult<br />

and being a leader of change is<br />

no easy task. The best results<br />

in change, come from diverse<br />

perspective and genuine<br />

dialogue.<br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

Great Expectations:<br />

what to expect when applying for a job<br />

Had a job interview but no call back? Submitted your CV but haven’t had an<br />

email? Judith Bright, Asset Recruitment’s Permanent Recruitment Specialist<br />

looks at how best to manage expectations when applying for a job.<br />

<strong>Waikato</strong>’s recruitment<br />

market has<br />

started strong in<br />

<strong>2023</strong>, providing job seekers<br />

with permanent and temporary<br />

employment opportunities. A<br />

revival of tourism activities,<br />

ongoing need for healthcare<br />

workers, a surge in administrative<br />

requirements, and<br />

increasing demand for industrial<br />

products and supplies<br />

have seen <strong>Waikato</strong> employers<br />

continue to advertise for a<br />

variety of roles.<br />

Job seeker numbers also<br />

tend to increase in the first<br />

quarter of the year, with the<br />

prospect of a new job or challenge<br />

appealing to many. But<br />

applying for a new job takes<br />

time, energy, and commitment.<br />

There’s the preparation of your<br />

CV, the writing of your cover<br />

letter, and the submission<br />

before the job listing closes!<br />

While your effort won’t be<br />

immediately rewarded, understanding<br />

the recruitment process<br />

your potential employer<br />

undertakes to select a new<br />

staff member, can help to manage<br />

your expectations of the<br />

job-seeking experience.<br />

The recruitment process<br />

Judith Bright, Asset<br />

Recruitment’s Permanent<br />

Recruitment Specialist says<br />

companies actively recruiting<br />

for new team members<br />

will go through a carefully prepared<br />

process. “They’ll start by<br />

identifying the need for additional<br />

resource and then market<br />

the role. This is followed by<br />

the review of CVs, short-listing<br />

of candidates, and interviews,<br />

before an offer is made.<br />

It’s a process that can take a<br />

week or two and, in the case<br />

of executive positions, this can<br />

extend to several weeks or even<br />

months,” she says.<br />

<strong>Waikato</strong>, and indeed much<br />

of New Zealand’s, employment<br />

market and the tight supply<br />

of quality candidates means<br />

employers are fast-tracking<br />

recruitment processes, offering<br />

positions to ensure job seekers<br />

are presented with an offer<br />

in an increasingly competitive<br />

market.<br />

So, for candidates who<br />

have put the time, energy, and<br />

effort into applying for a new<br />

role, what can they expect in<br />

return?<br />

“Organisations are well<br />

aware of the competitive<br />

recruitment landscape so<br />

We are seeing<br />

a number of<br />

organisations<br />

recruit faster<br />

than ever before<br />

because they<br />

know if they<br />

don’t act quickly<br />

and provide job<br />

seekers with<br />

an indication of<br />

their interest,<br />

candidates will go<br />

elsewhere.”<br />

good employers will have<br />

streamlined their recruitment<br />

processes to ensure they<br />

don’t miss out on quality candidates.<br />

That means a quick<br />

turnaround time between each<br />

stage of the recruitment process<br />

and regular communication<br />

along the way,” explains<br />

Judith.<br />

Top tips to understand the<br />

recruitment process<br />

Confirm interview expectations.<br />

Upon confirmation of an<br />

interview, ask whether the<br />

company has any particular<br />

interview approach they follow<br />

or questions/tasks they<br />

would like you to prepare for.<br />

Preparation is key when it<br />

comes to successful job interviews.<br />

Your recruitment<br />

asset in <strong>Waikato</strong>.<br />

For more than 30 years, we’ve been aligning<br />

Wishing you a safe and happy Christmas<br />

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Supporters Supporters of of the the <strong>Waikato</strong> Breast Cancer Research Trust Trust<br />

Ask for a clear timeline of<br />

the process.<br />

At the end of your interview,<br />

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they’ll have time set aside for<br />

those as well as a deadline to<br />

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whether to expect a response<br />

in a few days or a week.<br />

Be upfront about remuneration<br />

expectations.<br />

Some job advertisements<br />

provide an indication of the<br />

offered salary; others keep it<br />

vague. Have the confidence<br />

to ask about remuneration<br />

and state your expectations.<br />

For the majority of positions,<br />

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24 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> 25<br />

Exploring the<br />

creatives in<br />

The <strong>Business</strong> of Art.<br />

It’s not hard to miss the bright yellow brick house on<br />

Upper Wainui Road in Raglan,<br />

The colour on the outside<br />

is a hint to what’s on the<br />

inside of ceramic artist<br />

Sarah Bing’s home and workshop<br />

gallery.<br />

Known for her large and<br />

small quirky sculptures,<br />

keep-cups, candles and other<br />

homeware, Sarah’s work pops<br />

with colour.<br />

Bing Ceramics is an arty<br />

business Sarah has been<br />

organically shaping for several<br />

years and it is her only paid<br />

job, after having given up work<br />

as a creative director for an<br />

Auckland property developer.<br />

The likes of Seth Rogan,<br />

Serena Williams, Brad Pitt and<br />

Johnny Vegas are throwing a<br />

pot or two and waxing lyrical<br />

about the meditative benefits<br />

of ceramics.<br />

It might be a dirty business<br />

but clay has been enjoying<br />

a surge in popularity as an<br />

artistic medium in the past few<br />

years, and Bing Ceramics is<br />

riding the pottery wave.<br />

It seems even the<br />

Hollywood A-listers are getting<br />

in on the act, building their<br />

own pottery studios in their<br />

mega-mansions and hitting the<br />

potters’ wheel.<br />

Sarah is definitely<br />

benefiting from the renewed<br />

interest in this age-old art<br />

form.<br />

While it took a few years to<br />

wean herself off the certainty<br />

that her Auckland income<br />

provided, she hasn’t looked<br />

back.<br />

“I was doing three days’<br />

work, two days’ pottery, then<br />

two days’ work, three days’<br />

pottery.”<br />

A six-month family trip<br />

to India saw Sarah quit<br />

her Auckland job with the<br />

intention of getting stuck into<br />

the ceramics business when<br />

she returned.<br />

That was three years ago<br />

and she’s happy to say it only<br />

took a year of potting fulltime<br />

before she was out of the red.<br />

The <strong>Business</strong> of Art<br />

“I remember when,<br />

halfway through a Raglan Arts<br />

Weekend a couple of years ago<br />

I totted up the day’s sales and<br />

it meant my spreadsheet had<br />

broken even and I had finally<br />

paid for everything. I was so,<br />

so excited! We had a massive<br />

celebration and cracked open<br />

a bottle of champagne,” she<br />

laughs.<br />

Despite the success, Sarah<br />

admits that being an artist<br />

is something you do for love<br />

rather than financial gain<br />

“It’s definitely a passion<br />

thing. Some artists are getting<br />

amazing money for their work<br />

but it still doesn’t work out that<br />

great, when you consider how<br />

much effort, time and love you<br />

have to put into something.”<br />

And she knows she’s in<br />

a privileged position with<br />

husband Dave Duffin working<br />

fulltime as a videographer at<br />

the University of <strong>Waikato</strong> but<br />

the ceramics pays its way.<br />

“The way I work it is if<br />

Caption<br />

there’s enough money in the<br />

Bing Ceramics account, then<br />

I’ll pay myself 600 bucks a<br />

week. And if there’s not, I<br />

won’t. But like the last four or<br />

five months, I’ve paid myself<br />

every week.”<br />

Sarah reckons her ceramic<br />

sales are a really good indicator<br />

of how the economy is doing.<br />

“The Raglan Arts Weekend<br />

is my biggest weekend of sales.<br />

In previous years I’ve sold<br />

bigger pieces but not as many.<br />

But this year, people were<br />

obviously feeling the pinch. I<br />

still sold the same amount, but<br />

it was all smaller pieces. I think<br />

it shows that people still really<br />

want to support even if they<br />

don’t feel loaded.”<br />

When it comes to her<br />

homeware range, Sarah can’t<br />

compete with the cups and<br />

plates at stores like K-Mart<br />

and The Warehouse, but she<br />

believes people are more<br />

discerning when it comes to<br />

where and how their purchases<br />

are made.<br />

“I definitely think we’re<br />

much more aware of where<br />

things come from and the<br />

impact that choosing to buy<br />

from corporate has on the<br />

world and the environment<br />

and society. There’s definitely<br />

a growing class of educated<br />

consumers who want to buy<br />

things that have integrity, and<br />

are prepared to pay a little bit<br />

more for that. They value the<br />

handmade story.”<br />

Starting out without much<br />

of a business plan, Sarah knew<br />

she had found the thing that lit<br />

her creative fire, and she was<br />

determined to make a living<br />

making ceramics.<br />

It was only recently that<br />

she took part in a Creative<br />

<strong>Waikato</strong> course for artists<br />

called Elevate.<br />

The free online programme<br />

is designed to help creatives<br />

unlock the skills to build a<br />

sustainable career in the arts.<br />

“I used to feel very<br />

conflicted about the role of<br />

money and making art. Like, if<br />

you make money off your work,<br />

you’re a sellout. Obviously, I<br />

want this to be a sustainable<br />

income, I still pay the same<br />

bills as everybody else, so I<br />

do need to make money. And<br />

I’m super passionate about<br />

the process of making, so I<br />

need to be able to pay for my<br />

materials and other costs. The<br />

Elevate course removed a lot of<br />

that conflict and made me just<br />

pull my head out of my artistic<br />

arse,” she laughs.<br />

The myth of the starving<br />

artist who only makes it<br />

big when they’re dead isn’t<br />

appealing to Sarah and as well<br />

as selling her own, she does clay<br />

workshops and commissions –<br />

it means she can play with clay<br />

and make some money at the<br />

same time.<br />

“I would say about a third<br />

of my earning comes from<br />

workshops, a third from sales<br />

and a third from commissions.”<br />

Recent commissions<br />

include tiles for an Art Deco<br />

hotel in Melbourne and tile<br />

edging for a skate bowl in<br />

Tauranga.<br />

“A Melbourne construction<br />

company got in contact with<br />

me and they needed to replace<br />

the heritage tiles like for like, in<br />

order to get heritage approval.<br />

He said I was the only person in<br />

all of Australasia and he could<br />

find who would do custom<br />

tiles, which I don’t think is<br />

right, but maybe I’ve just got<br />

the best SEO,” she laughs.<br />

Sarah’s own home is<br />

decorated with Bing handmade<br />

ceramics and tiles. She is her<br />

own guinea pig when it comes<br />

to trialing new products.<br />

“We’ve been renovating<br />

our house for a long time and<br />

I have very expensive taste<br />

in tiles. I was killing myself<br />

over these beautiful tiles that<br />

I really wanted to use in the<br />

bathroom. And I thought I<br />

have clay and a kiln. Why don’t<br />

I make them myself and then I<br />

can have exactly what I want,”<br />

she says.<br />

Through Instagram she<br />

was able to gain customers<br />

who liked what they saw and<br />

commissioned Bing bespoke<br />

tiles for their own homes.<br />

A keen DIYer, Sarah also<br />

did the tiling herself having<br />

first practiced and perfected<br />

her tiling skills in her own<br />

home.<br />

She credits her grandad for<br />

her can-do attitude; wherever<br />

the creative urge took young<br />

Sarah, her grandad was there<br />

to help her gain the skills to<br />

do it herself.<br />

“The Spice Girls were<br />

super popular when I was<br />

a kid and I really wanted<br />

platform shoes. I came from<br />

a pretty poor family and<br />

we didn’t have the money<br />

for a $100 pair of Pulps. So<br />

grandad helped me make me<br />

this pair of platform shoes<br />

with wood from the firewood<br />

pile, and we drew around my<br />

foot and cut out the platform<br />

soles. Then we nailed leather<br />

on and I hobbled around the<br />

house for ages on these 15cm<br />

tall blocks of wood,” she<br />

laughs.<br />

Combining her creative<br />

flair with the practical skills<br />

she learnt from her grandad<br />

is something that Sarah is<br />

able to add to her business<br />

acumen.<br />

As an artist she’s not afraid<br />

to do the less glamorous work<br />

like banging out 50 keepcups<br />

on the wheel in a day or<br />

slogging away in someone’s<br />

bathroom installing Bing tiles<br />

because in the end she knows<br />

it pays off.<br />

“Making the production<br />

work I know people will<br />

buy definitely supports my<br />

sculptural work for now, and<br />

that’s a balance I’ve learned<br />

to be ok with.”<br />

And whilst it might<br />

sometimes seem like<br />

production line work, every<br />

piece Sarah creates is uniquely<br />

Bing, awash with colour and<br />

joy, and handmade with love.<br />

Photography by Dave Duffin


WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />



Balloons over <strong>Waikato</strong><br />

Tuesday 14th – Saturday 18th <strong>March</strong> <strong>2023</strong><br />

After a closed couple of<br />

years, Balloons over<br />

<strong>Waikato</strong> ‘Welcomes<br />

Back’ our community to a<br />

much anticipated fully open<br />

event for everyone, which<br />

will include public morning<br />

flying, an all-new ZURU Nightglow,<br />

the return of Special<br />

Shapes, International pilots,<br />

and balloons from all over the<br />

world.<br />

Hot Air Balloons will bring<br />

magic to the <strong>Waikato</strong> skies,<br />

from Tuesday 14th <strong>March</strong><br />

with the Hamilton City Council<br />

Opening Fiesta, lifting off<br />

from Innes Common, Hamilton<br />

Lake. Throughout the week<br />

competitive flying tasks continue<br />

each morning from Innes<br />

Common with the Grassroots<br />

Trust Lift Off, WEL Energy<br />

Trust Muffins in the Morning,<br />

the First Credit Union Fun Friday<br />

and the Radius Care Cash<br />

Grab on Saturday morning.<br />

The Balloons will pop up in<br />

other locations this year, with<br />

the appearance of the CBD<br />

Events Walk Through Balloon<br />

setting up in Garden Place on<br />

Saturday 11th <strong>March</strong>, from 1pm<br />

– 4pm and again on Thursday<br />

16th <strong>March</strong> from 4pm – 7pm.<br />

Then on Friday evening you<br />

can either head to the Base in<br />

Te Rapa to enjoy the hot & fiery<br />

Base Basket Burn or follow<br />

the balloons to Mighty River<br />

Domain, Lake Karapiro, when<br />

the Balloons visit Waipa from<br />

5pm – 8pm.<br />

The Special Shaped Hot Air<br />

Balloons are always the stars of<br />

the show, and Event Manager<br />

Michele Connell, is thrilled<br />

with the 2 Special Shapes who<br />

will fly at the festival after a<br />

2-year absence.<br />

“We have 2 gorgeous Special<br />

Shapes coming from the<br />

USA, Tico the Sloth and Tiger.<br />

Special Shapes are truly unique<br />

and with none residing in NZ,<br />

they are simply stunning to see<br />

both on the ground and in the<br />

air, and we are so excited to<br />

have them back with us again”.<br />

Both Special Shape balloons<br />

are from upstate New York in<br />

USA, owned by twin brothers<br />

Scott and Todd Monahan.<br />

Tiger stands 22 metres tall,<br />

and was born/built in Brazil<br />

in 2020. He will be flown at<br />

the festival by Australian Pilot<br />

Craig Farrell. Tico the Sloth<br />

is quite a bit taller, standing<br />

33.5 metres tall, and he enjoys<br />

floating through the air, rather<br />

than hanging from Trees. He<br />

was born/built also in Brazil in<br />

2019 and will be flown by Pilot<br />

and owner Todd Monahan.<br />

The ZURU Nightglow this<br />

year has moved to a more<br />

central location, in the venue<br />

where it all began …. The<br />

Claudelands Oval. 4 hours of<br />

live entertainment will run on<br />

the main stage, with carnival<br />

rides and games, food trucks<br />

and the glorious orchestrated<br />

hot air balloon glow culminating<br />

in the SkyCity Hamilton<br />

Fireworks Extravaganza.<br />

Michele Connell remembers,<br />

“ In the 1990s the very<br />

first Nightglow was held at<br />

Claudelands with 10 balloons<br />

and a crowd of around 4000.<br />

Fast forward 23 years later,<br />

and the event has grown into a<br />

crowd of over 85,000 wanting<br />

to attend. Our community is<br />

a very different place in <strong>2023</strong><br />

and to ensure, we continue<br />

to provide a family friendly,<br />

fun, and safe environment<br />

for everyone, we felt the move<br />

back to where it all began at<br />

Claudelands was a good one.”<br />

Recognising the different<br />

needs of the ZURU Nightglow<br />

fans is very important to the<br />

Balloons over <strong>Waikato</strong> team,<br />

and they understand large<br />

crowds are not for everyone.<br />

So, plans are coming together<br />

for the ZURU Nightglow to be<br />

live streamed as well. Watch<br />

the social media channels and<br />

website for more details.<br />

However you connect<br />

with Balloons over <strong>Waikato</strong>,<br />

whether it be coming to Innes<br />

Common, heading to the<br />

ZURU Nightglow, dancing at<br />

the Base Basket Burn, watching<br />

the Live Stream or just<br />

standing on your front lawn<br />

in your pyjamas waving to the<br />

balloons as they float by each<br />

morning … this event is for you<br />

and we are so delighted to Welcome<br />

Back our community,<br />

our international balloons and<br />

the event we all love later this<br />

month.<br />

Visit www.balloonsoverwaikato.co.nz<br />

for all the information<br />

you need, or like us on<br />

Facebook for the most up to<br />

date daily flying information.<br />

Balloons over <strong>Waikato</strong> visits Waipā<br />

Balloons Visits Waipā returns to Mighty River Domain at Lake Karāpiro this month, six years after its first visit in 2018.<br />

Feature Balloons will<br />

include Tico the Sloth<br />

and Tiger, as well as<br />

the walk-thru experience.<br />

The event promises a fun,<br />

free night out for the whole<br />

family.<br />

The event, supported with<br />

$5,600 from Waipā District<br />

Council’s district promotions<br />

fund, will be held at the<br />

Domain on Friday 17 <strong>March</strong><br />

from 5pm - 8pm. Locals are<br />

encouraged to go along with<br />

a picnic and enjoy the live<br />

band, food trucks and of<br />

course the Balloons.<br />

The theme for this year is<br />

“Welcome Back”, welcoming<br />

international balloonists,<br />

special shapes and inviting<br />

the public to enjoy the<br />

festival, following the<br />

previous year’s cancellation<br />

due to COVID-19.<br />

Waipā mayor Susan<br />

O’Regan says it’s fantastic<br />

the event has returned to the<br />

district.<br />

It’s an exciting<br />

free event<br />

to enjoy.<br />

Having these<br />

spectacular hot<br />

air balloons<br />

in our own<br />

backyard is<br />

really special<br />

and makes it<br />

so much more<br />

accessible<br />

for families to<br />

attend.<br />

Visit www.whatsonwaipa.co.nz for more information.<br />



Expanded Reach. Unrivaled Support.<br />

For more information<br />

contact<br />

Jenni Muhlmann<br />

Media & PR Manager<br />

027 292 4220<br />

Michele Connell<br />

General Manager<br />

021 608 883<br />

Proudly supporting Balloons over <strong>Waikato</strong>.



your one stop<br />

shop for<br />

events<br />

Proudly supporting Balloons<br />

over <strong>Waikato</strong> for 23 years!<br />

We value events and the vibrancy they bring to our city and the<br />

visitors they attract. They create a sense of pride for Hamiltonians<br />

and bring an economic boost to our great river city.<br />

We have been part of Balloons over <strong>Waikato</strong> since its first ascension in 2000. We’re<br />

proud to once again be a strategic partner and to sponsor the Hamilton City Council<br />

Opening Fiesta.<br />

This year we celebrate…<br />

whatsonwaipa.co.nz<br />

WaipaHomeofChampions<br />

waipa_nz<br />

Being home to New Zealand’s<br />

premier hot air<br />

balloon festival<br />

Thousands of<br />

spectators<br />

over five days<br />

of events<br />

A special<br />

event theme of<br />

welcome<br />

back<br />

The return of international<br />

balloons, special shapes and the<br />

public after a two year absence.<br />

Six times voted<br />

Best <strong>Waikato</strong> Event<br />

by Hamiltonians<br />

Use of Council owned sites<br />

Innes Common, Hamilton Lake,<br />

Claudelands Oval and Garden Place<br />

$1000 Cash Grab<br />

Spectacular!<br />

Saturday 18th <strong>March</strong>, 7am onwards<br />

Spend your Saturday morning amazed at<br />

the skills of the pilots as they attempt to win<br />

$1000 cash from the top of a pole.<br />

Visit the Radius Care tent for a free brekkie<br />

and blood pressure test.<br />

Latitude homes<br />

Proudly sponsored by<br />

Anthem homes<br />

/HamiltonCityCouncil<br />

@hamilton_city_nz<br />

07 838 6699<br />



WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />


JetPark staycation<br />

Editor Janine Jackson has a staycation in Hamilton<br />

and experiences the hospitality, warmth and<br />

comfort of JetPark Hotel.<br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

It’s easy to see why JetPark<br />

Hotel Hamilton Airport won<br />

the people’s choice award<br />

at the <strong>Waikato</strong> Chamber of<br />

Commerce <strong>Business</strong> Awards<br />

last year.<br />

And while that seems like<br />

a long time ago, the genuine<br />

warmth that radiates from the<br />

staff still rings true today.<br />

I’m not much of a jetsetter,<br />

but there’s a few things that<br />

tick the boxes for me when it<br />

comes to accommodation –<br />

and that’s a great shower and<br />

crisp sheets on a comfortable<br />

bed, and JetPark certainly<br />

delivered. And whilst not top<br />

of my list, the friendly staff<br />

add another level of comfort<br />

to the stay.<br />

The rooms are spacious<br />

and being that they were<br />

freshly decorated last year, it<br />

feels like a newly built hotel.<br />

There’s the usual tea and<br />

coffee making facilities - yay<br />

for Dilmah English Breakfast<br />

– television with more<br />

channels that I can ever get at<br />

home, ironing board and iron<br />

and plenty of room to hang<br />

your clothes.<br />

Sometimes it’s the small<br />

details that count, like the<br />

delicious biscuits to have with<br />

that English Breakfast cuppa.<br />

What hit the sweet spot<br />

though was the two-person<br />

size spa bath in the gorgeously<br />

tiled bathroom.<br />

Add some of the sublimelyscented<br />

Koura Kawakawa &<br />

Kowhai Body Wash and you’ve<br />

got yourself a slice of luxury.<br />

If you’ve got the time<br />

and the inclination, there’s a<br />

1.5-metre-deep pool, located<br />

near the gym and it’s perfect<br />

for a refreshing dip after a<br />

workout or to an enjoyable<br />

soak on a balmy Hamilton day.<br />

A staycation doesn’t<br />

necessarily give you enough<br />

time to think about exercise,<br />

but a perfectly formed gym<br />

has all the equipment needed<br />

to get your heart rate up and<br />

if you don’t fancy plunging<br />

into the pool there’s a sauna to<br />

relax in afterwards.<br />

Tennis anyone? Well, yes,<br />

that’s on the cards as well at<br />

JetPark and remember that<br />

pool well what could be better<br />

than a sweaty game of tennis<br />

and diving into the swimming<br />

pool to cool off.<br />

The hotel, like all<br />

hospitality businesses, has<br />

had its fair share of ups and<br />

downs; when the business<br />

changed hands in 2019, the<br />

facility underwent a $3m<br />

renovation. After a grand<br />

opening in December things<br />

were looking peachy for<br />

JetPark Hamilton.<br />

We all know the story from<br />

here on – COVID, lockdowns…<br />

A three-month close-down<br />

period to replace all the beds<br />

and furnishings, the hotel<br />

welcomed its first guests back<br />

in August 2022.<br />

Completely refreshed from<br />

top to bottom, the hotel was<br />

deep-cleaned, refurnished<br />

and refurbished. The $4<br />

million make-over included<br />

contactless check in via a<br />

smartphone app, upgraded<br />

conference facilities and a<br />

resurfaced tennis court.<br />

The Propeller Restaurant and Bar<br />

Looking to dine in during<br />

your JetPark stay, The<br />

Propeller Restaurant and Bar<br />

offers a selection of dishes<br />

made from local produce,<br />

homemade desserts with<br />

local brewery Good George<br />

on tap and a wine list that<br />

meets every need for all<br />

occasions. I’m not usually<br />

one for chicken burgers, my<br />

experiences in the past have<br />

been dried up chicken breast<br />

but it was the kimchi that<br />

seduced me. I reckon kimchi,<br />

Korean fermented cabbage,<br />

is perfect for adding zing to a<br />

dish (kimchi/cheese toasties<br />

are divine). But kimchi can<br />

only take a dish so far, the chef<br />

cooked the chicken breast to<br />

perfection, it was succulent<br />

and was nicely chargrilled,<br />

which added to the overall<br />

flavour. My dinner guest had<br />

the lamb shank, which he says<br />

was melt in the mouth and<br />

tasty. We both can’t go past<br />

tiramisu for dessert and, while<br />

it wasn’t a traditional tiramisu<br />

- the savoiardi biscuit replaced<br />

with a soft chocolate sponge<br />

- it had all the flavours of the<br />

much-loved Italian trifle.<br />

A buffet breakfast rounded<br />

off an enjoyable dining<br />

experience at The Propeller<br />

the next morning.<br />

I took a fancy to the<br />

automatic pancake machine<br />

– shooting out two tasty little<br />

pancakes at the press of a<br />

button. Topped off with banana,<br />

bacon and maple syrup from<br />

the buffet – what’s not to like.<br />

With something for everyone,<br />

including the kids, Cocoa Pops<br />

need I say more, there was the<br />

usual selection of scrambled<br />

eggs, beans, toast, cereals, fruit,<br />

Danish pastries and more. I’m a<br />

bit of a coffee snob and I can say<br />

with conviction the Americano<br />

was perfect – achieved by the<br />

perfect combination of a welltrained<br />

barista and awesome<br />



WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />


Better together<br />

coworking provides the opportunity to share costs, intellectual smarts and collaboration<br />


Co-working spaces overtaking work-from-home<br />

and traditional offices<br />

The Crate Flexible Office Space – a coworking facility on Auckland’s<br />

North Shore – is experiencing an overwhelming number of inquiries<br />

weekly compared to any other time since it was founded 10 years<br />

ago - demand is booming in the new reset.<br />

A<br />

few months ago,<br />

working from home<br />

was the new normal,<br />

and few held out hope of a<br />

complete return to the office.<br />

While that trend seems to be<br />

holding steady, it isn’t the<br />

whole story. From The Crate’s<br />

current experience, co-working<br />

is fast overtaking the workfrom-home<br />

trend.<br />

CEO and founder of The<br />

Crate facilities in Auckland<br />

and Hamilton, Dean Payn,<br />

says the question of whether<br />

working from home would win<br />

or a triumphant return to the<br />

office was in order, the answer<br />

has landed somewhere in the<br />

middle.<br />

“Many workers acquired<br />

quite a taste for working from<br />

home, while others longed for<br />

the office. This has led to many<br />

businesses adopting a hybrid<br />

working model, with some<br />

workers working from home<br />

and others in the office or a<br />

rotating shift of onsite and offsite<br />

workers.<br />

“While this can be done<br />

with traditional offices, it could<br />

be more financially feasible,<br />

leading to some necessary<br />

downscaling to a better setup,”<br />

Payn says.<br />

The Crate points out that<br />

businesses quickly realised<br />

that co-working spaces were<br />

the answer to how to adapt to<br />

a post-COVID world. Co-working<br />

spaces mean companies<br />

can pay for one desk or many<br />

and get all the amenities of a<br />

working office - no arduous<br />

leases either.<br />

“This has cut costs<br />

dramatically.<br />

Not only do<br />

businesses not<br />

have to worry<br />

about leases, but<br />

they also don’t<br />

have to worry<br />

about overhead,<br />

amenities, and<br />

maintenance<br />

costs.<br />

“Moreover, this setup is<br />

more flexible. Everyone is<br />

keenly aware of the possibility<br />

of further disruption--the<br />

recent floods and Cyclone<br />

Gabrielle being a case in<br />

point–-so co-working spaces<br />

mean that entire businesses<br />

can instantly switch between<br />

onsite and home. “<br />

Payn says The Great Resignation,<br />

the big Quit or Great<br />

Reshuffle, is another factor in<br />

play.<br />

It’s a current trend in which<br />

employees voluntarily resign<br />

from their jobs because the<br />

Covid Pandemic reset how<br />

people think about work and<br />

its place in their lives.<br />

“People want more balance,<br />

to be able to set their own timetable<br />

and take more time for<br />

family and themselves; they<br />

want an end to rush hour and<br />

the hustle and bustle of the<br />

corporate office,” Payn says.<br />

Established businesses<br />

aren’t the only ones driving<br />

demand for co-working spaces.<br />

These spaces allow freelancers<br />

and small startups to work in<br />

offices without the prohibitive<br />

costs usually associated.<br />

More Kiwis than ever<br />

before are looking to freelance,<br />

start their own business, or<br />

join the gig economy. Co-working<br />

spaces like The Crate offer<br />

facilities that fit the bill--low<br />

cost, amenities provided and<br />

no burdensome leases.<br />

Moreover, co-working<br />

spaces provide excellent networking<br />

opportunities.<br />

“Small businesses and independents<br />

can brainstorm, collaborate,<br />

and make contacts,<br />

all from within their office.<br />

This saves the time and effort<br />

generally associated with networking<br />

and makes it more<br />

direct and personable,” Payn<br />

says.<br />

The Crate provided some<br />

tips on what to look for in a<br />

co-working space:<br />

1. Location<br />

Consider the location of the<br />

co-working space. It should be<br />

easily accessible and close to<br />

public transportation options.<br />

It should also be in a safe and<br />

secure area, with nearby amenities<br />

such as restaurants,<br />

cafes, and shops.<br />

2. Amenities<br />

Make sure the co-working<br />

space you choose has the<br />

necessary amenities to support<br />

your work. This may include<br />

fast and reliable internet, private<br />

meeting rooms, printing<br />

and scanning facilities, a<br />

kitchen with refreshments, and<br />

comfortable seating areas.<br />

3. Community<br />

“A co-working space should<br />

foster a sense of community<br />

and provide opportunities for<br />

networking and collaboration,”<br />

Payn says.<br />

Look for spaces that regularly<br />

host events and activities,<br />

such as workshops and<br />

social events, to help you connect<br />

with others in your field<br />

and expand your professional<br />

network.<br />

Additionally, consider the<br />

size of the community and<br />

the mix of industries and professions<br />

represented, as this<br />

can play a role in the opportunities<br />

for collaboration and<br />

networking.<br />

For more information visit:<br />

https://thecrate.co.nz/<br />

The Crate flexible office space becomes your<br />

place when you join The Crate. Feed on the<br />

vibe of collective productivity, form valuable<br />

connections and work your way in our<br />

premium coworking space.<br />

Ditch traditional fixed term leases and create<br />

your own ideal coworking space. Choose from<br />

dedicated or hybrid desks, private suites,<br />

or rent by desk offers, and also gain access<br />

to our events spaces, meeting rooms, and<br />

onsite barista!<br />

See video tour<br />

07 444 4800 | www.thecrate.co.nz | 526 Victoria Street, Hamilton Central 3204<br />

TheCrate Hamilton Full page ad.indd 1<br />

1/12/22 3:31 PM


WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />


H3 showcases what their charming event<br />

space can offer your next function and<br />

business event<br />

Positioned among willow trees, The Barn at Claudelands is<br />

a unique venue for corporate, private, and public events.<br />

Tucked away in the heart<br />

of Hamilton, The Barn<br />

is a charming and rustic<br />

event space that is growing in<br />

popularity. Positioned on site<br />

at Claudelands next to The<br />

Grandstand and Claudelands<br />

Conference & Exhibition<br />

Centre, The Barn has hosted a<br />

range of successful corporate,<br />

private, and public events and<br />

is home to the weekly Sunday<br />

Hamilton Farmers’ Market.<br />

Melissa Williams, H3<br />

<strong>Business</strong> Development & Sales<br />

Manager - <strong>Business</strong> Events,<br />

says The Barn offers event<br />

organisers a unique space,<br />

leaving guests surprised,<br />

impressed, and making the<br />

event memorable. With<br />

800sqm and a capacity of<br />

650 people, clients are free to<br />

transform The Barn however<br />

they wish and bring their event<br />

to life.<br />

“Clients are looking for<br />

different spaces that wow their<br />

guests – this is definitely a<br />

space that’s out of the ordinary<br />

yet comfortable and inviting.<br />

Over the past few years,<br />

we’ve been excited to see<br />

the popularity of this venue<br />

increase, welcoming a range<br />

of business events there such<br />

as the OfficeMax Sales Awards<br />

Dinner, Hill Laboratories<br />

Christmas Function, BCD<br />

Group Games Day, Power<br />

Farming Top Gun Sales<br />

Conference, and this month<br />

the Foodstuffs Expo <strong>2023</strong>.”<br />

Melissa says the lush<br />

surrounding outdoor space<br />

is most attractive as it allows<br />

for events to take place both<br />

inside and outside. “We<br />

encourage event organisers to<br />

utilise the significant indoor<br />

and outdoor flow The Barn<br />

has to offer. This space also<br />

provides a perfect opportunity<br />

to showcase large machinery,<br />

industrial equipment and<br />

vehicles, all while remaining<br />

on-site and working within the<br />

parameters of different event<br />

budgets.”<br />

Not only is The Barn an ideal<br />

space for your next business<br />

event or team building day, it<br />

is perfectly suited to private<br />

functions such as celebrations<br />

and weddings as well. With<br />

the ability to host up to 440<br />

banquet style or 650 cocktail<br />

style, the options are endless.<br />

H3 is home to Hamilton’s<br />

premier event venues – FMG<br />

Stadium <strong>Waikato</strong>, Seddon<br />

Park and Claudelands, which<br />

includes GLOBOX Arena,<br />

Claudelands Conference<br />

& Exhibition Centre, The<br />

Grandstand and The Barn.<br />

Discover The Barn at<br />

H3group.co.nz and contact the<br />

team today.<br />

Experts, mighty locals and good listeners. That’s the<br />

winning combo <strong>Business</strong> Events <strong>Waikato</strong> delivers to any<br />

organisation, large or small, interested in staging an event<br />

in the <strong>Waikato</strong> region.<br />

<strong>Business</strong> Events <strong>Waikato</strong><br />

is an arm of Hamilton<br />

& <strong>Waikato</strong> Tourism<br />

(HWT).<br />

Aimee Tyson, who heads<br />

up the unit has extensive<br />

experience in tourism,<br />

sponsorships and events.<br />

She and her colleague<br />

Shellie Moses offer event<br />

planners advice that is free,<br />

but invaluable and impartial,<br />

for any conference, meeting,<br />

team incentive or event in the<br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

Mighty local know-how<br />

“People can<br />

– and a little magic<br />

<strong>Waikato</strong> region.<br />

The assistance they<br />

provide is based on their<br />

on-the-ground knowledge<br />

and includes providing<br />

recommendations for venues,<br />

accommodation, pre and post<br />

experiences, organising site<br />

visits and sourcing quotes –<br />

and sometimes some magic<br />

too.<br />

Both are passionate about<br />

the world-class facilities and<br />

experiences on offer here,<br />

and as well as promoting the<br />

<strong>Waikato</strong> to business planners<br />

outside the region, they<br />

encourage local organisations<br />

to stage their events locally.<br />

“We always like to say that<br />

there’s a bit of magic here in<br />

the <strong>Waikato</strong> too,” says Aimee.<br />

Importantly, she and<br />

Shellie know how to listen to<br />

what a client wants – and then<br />

hold a function<br />

underground<br />

in caves<br />

(Waitomo), enjoy<br />

New Zealand’s<br />

only working<br />

tea plantation<br />

(Zealong) or<br />

experience an<br />

event on a movie<br />

set (Hobbiton).”<br />

ensure that precise needs and<br />

expectations are not just met<br />

but also exceeded.<br />

“Asking pertinent questions<br />

and listening carefully to the<br />

answers is crucial to really<br />

understanding what event<br />

planners are looking for,” says<br />

Aimee.<br />

“We believe listening<br />

creates a feeling of respect,<br />

connection and goodwill – and<br />

what better way is there to start<br />

and continue the professional<br />

relationships we want to have<br />

with people keen to hold<br />

their business events in the<br />

<strong>Waikato</strong>.”<br />

We’re<br />

here to<br />

help<br />

Meet in the<br />

<strong>Waikato</strong><br />

Be a Mighty Local<br />

- we’re here to help<br />

with your next<br />

business event<br />

businessevents@waikatonz.com<br />



WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />

WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong><br />


New Zealand’s biggest mountain bike<br />

stage race is coming to Tokoroa<br />

​For the first time in history, the South <strong>Waikato</strong> region is helping host the biggest mountain bike stage race in New Zealand.<br />

The Tineli Volcanic Epic<br />

will take place from<br />

23-26 <strong>March</strong>, across 200<br />

kilometres of New Zealand’s<br />

spectacular North Island<br />

geothermal region in Rotorua,<br />

Taupō and Tokoroa.<br />

Some of the 520 competitors<br />

will be packing their passports<br />

as they travel from all<br />

corners of the world to experience<br />

New Zealand’s hidden<br />

treasures on wheels.<br />

Nduro Events marketing<br />

and sponsorship manager Mike<br />

Cockin is excited to bring this<br />

first-time event to the South<br />

<strong>Waikato</strong>.<br />

“This event is about showcasing<br />

the region with different<br />

rides across different routes<br />

through unique places,” Mike<br />

says.<br />

The four-day mountain bike<br />

race is set through unique forest<br />

trails, some only accessible<br />

in the Tineli Volcanic Epic, with<br />

competitors riding between 40<br />

to 60 kilometres per day.<br />

After the race, competitors,<br />

whānau and viewers can enjoy<br />

the region and everything it has<br />

to offer from local food, music<br />

and beverages.<br />

Mike loves how each region<br />

has its own culture. “Our idea is<br />

to leave a good impression for<br />

riders and supporters to showcase<br />

the region’s attractions,<br />

local hospitality, and food.<br />

“It’s been exciting working<br />

alongside the South <strong>Waikato</strong><br />

District Council and helping<br />

bring people to the region,<br />

working hand in hand with<br />

them.<br />

“Harnessing the power<br />

of mountain biking is a great<br />

way to bring outsiders into the<br />

South <strong>Waikato</strong> in a sustainable<br />

way through incredible trails.”<br />

This race sees both solo<br />

competitors and those in pairs,<br />

riding new courses every day,<br />

with each track offering a new<br />

challenge and terrain for riders<br />

to experience.<br />

The race starts in Rotorua,<br />

before heading to Taupō, then<br />

Tokoroa and then finishing<br />

back in Rotorua.<br />

“The South <strong>Waikato</strong> offered<br />

unique trails, but we also loved<br />

the idea of showcasing what<br />

Tokoroa has to offer,” Mike<br />

says.<br />

“The South <strong>Waikato</strong> District<br />

Council has been really encouraging<br />

and we want to help them<br />

celebrate their region and bring<br />

people here.<br />

“We want to create ways<br />

for the Tokoroa community to<br />

get involved, it’s our first event<br />

and it’s a sell-out and we want<br />

to make it an annual event for<br />

years to come.<br />

“We’re hoping the event can<br />

help lower barriers for locals<br />

who are keen to get into mountain<br />

biking, it’s a platform to<br />

engage people in the region.”<br />

South <strong>Waikato</strong> Mayor Gary<br />

Petley says the district is looking<br />

forward to hosting stage<br />

three of the Volcanic Epic at<br />

Cougar Mountain Bike Park.<br />

“South <strong>Waikato</strong> recently<br />

hosted The Elite Road<br />

National Championship and<br />

it’s exciting to have another<br />

cycling event in the district.<br />

“Council invests significantly<br />

in supporting cycling<br />

and it is great event organisers<br />

recognise the potential and<br />

utilise the facilities.<br />

“We encourage our community<br />

to come along and<br />

cheer the riders on as they take<br />

on the trails of Cougar Park.”<br />

To find out more about<br />

the event and where you can<br />

go support and experience<br />

everything South <strong>Waikato</strong><br />

has to offer, check it out here:<br />

https://www.volcanicepic.<br />

co.nz/<br />

Regenerative Tourism key to future<br />

tourism industry<br />

‘Sustainability’ is a buzzword that is now mainstream. It has been talked about for the past 20 years<br />

or more, especially in corporate New Zealand.<br />

Transparent bottomline<br />

reporting and<br />

initiatives such<br />

as carbon zero, energy<br />

efficiency, water conservation<br />

and recycling, are familiar<br />

tactics to the sustainability<br />

journey. However, we<br />

are now moving one step<br />

further in to regenerative<br />

tourism which includes those<br />

environmentally friendly<br />

aspects as well as elements<br />

such living wage, host<br />

communities, well-being and<br />

a social licence to operate.<br />

In the New Zealand<br />

context, sustainability is<br />

‘kaitiakitanga’ - guardianship<br />

of our land, water, air, people,<br />

culture and communities<br />

for future generations.<br />

Regenerative tourism is<br />

focused on the prosperity of<br />

people and place, and aims<br />

to enrich a community by<br />

actively contributing value<br />

across the four well-beings<br />

- social, cultural, economic<br />

and environmental. It takes<br />

the concept of sustainability<br />

and builds on it - elevating<br />

it from aiming to sustain the<br />

environment and mitigate any<br />

negative impacts, to tourism<br />

positively contributing to a<br />

destination.<br />

As such, a place-based<br />

approach is central to<br />

the regenerative tourism<br />

philosophy. By understanding<br />

all the elements of a<br />

destination’s eco-system<br />

we can determine how to<br />

create mutually beneficial<br />

relationships for all<br />

involved and ensure tourism<br />

regenerates the community<br />

and environment it is a part<br />

of.<br />

Regenerative tourism<br />

is a key foundation of<br />

<strong>Waikato</strong>’s Destination<br />

Management Plan. Our<br />

approach to regenerative<br />

tourism is two-fold – the<br />

first being to enable our<br />

visitor economy businesses<br />

to understand and embrace<br />

regenerative tourism; and<br />

the second being to educate<br />

our manuhiri (visitors) about<br />

how to care for our region<br />

and positively contribute to<br />

our communities during their<br />

time with us. While tourism<br />

success has been measured<br />

in economic terms to date, we<br />

are moving into a new era of<br />

thinking - how to create value<br />

more broadly for the benefit<br />

of our people, our place, and<br />

collective prosperity.<br />

To support tourism<br />

operators across the <strong>Waikato</strong><br />

to further embrace the<br />

concept of regenerative<br />

tourism, Hamilton & <strong>Waikato</strong><br />

Tourism have developed the<br />

Mighty <strong>Waikato</strong> Sustainability<br />

Programme.<br />

To participate in the<br />

programme, operators are<br />

asked to sign up by donating<br />

$50 towards <strong>Waikato</strong><br />

RiverCare, who are committed<br />

to cleaning up <strong>Waikato</strong>’s<br />

waterways. Participating<br />

operators will then have a<br />

one-on-one sustainability<br />

coaching session with InStep<br />

resulting in a two-page<br />

report to explain where they<br />

are doing well and identify<br />

opportunities for action to<br />

continue their sustainability<br />

journey.<br />

Many of our tourism<br />

operators are early adopters<br />

of this ethos and have been<br />

undertaking some amazing<br />

regenerative tourism mahi<br />

(work) for many years, and it is<br />

about enabling them to share<br />

these fantastic stories about<br />

how they are caring for their<br />

people, place and community<br />

with their manuhiri.<br />

We realise that the<br />

topic of sustainability and<br />

regenerative tourism is a<br />

large and varied one and it<br />

can sometimes be daunting in<br />

terms of where to start or how<br />

operators can easily and costeffectively<br />

integrate measures<br />

into their business.<br />

Our Mighty <strong>Waikato</strong><br />

Sustainability Programme<br />

takes the view that an<br />

accumulation of small<br />

commitments from locals<br />

and visitors alike can create<br />

massive results.<br />

We are keen to bring others<br />

with us across the mighty<br />

<strong>Waikato</strong>, so feel free to find out<br />

more about the programme<br />

plus helpful resources and<br />

tools here: waikatonz.com/<br />

industry/regenerative-andsustainable-tourism<br />




Chief Executive, Hamilton &<br />

<strong>Waikato</strong> Tourism<br />

Whatever you’re planning, we<br />

can provide the infrastructure,<br />

people, facilities and know-how<br />

to make your event a success.<br />

Located on 114 hectares, Mystery Creek<br />

Events Centre offers unique indoor and<br />

outdoor spaces, with the ability to cater<br />

for anything from conferences and trade<br />

shows to large-scale concerts or festivals.<br />

Catering for all occasions<br />

Weddings, wedding platters,<br />

birthdays, corporates plus many more.<br />

We bring the restaurant to you!<br />

A unparalleled<br />

space for hosting<br />

versatile events<br />

Let’s talk<br />

07 843 4497<br />

info@mysterycreek.co.nz<br />

Professional buffet catering<br />

for 60-5000 guests.<br />

www.southernspitroast.co.nz<br />

E: graham@ssbbq.co.nz | 0800 2 SPITROAST<br />


38 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> 39<br />

EAS builds culture of care<br />

<strong>Waikato</strong> Chamber of Commerce <strong>Business</strong> Awards, supported by Foster<br />

Construction Group, insight with People and Culture winner EAS.<br />

In 2014, Carey Penn was<br />

working as an electrician at<br />

Fonterra.<br />

He was working long hours,<br />

not conducive to a work-life<br />

balance. So, he made the decision<br />

to go out on his own with<br />

a view to working less and<br />

spending more time with his<br />

family.<br />

When Carey started EAS<br />

(Electrical and Automation<br />

Solutions), one of his ‘whys’<br />

was about spending your time<br />

doing what brings you joy.<br />

For me, it’s not<br />

just a money<br />

thing. I’m not<br />

motivated by<br />

gross profit or<br />

sales goals. What<br />

brings me real<br />

joy is helping<br />

other people.<br />

Fast forward a few years<br />

and little did Carey know that<br />

the business’ organic growth<br />

would mean that he’d end<br />

up starting his day at 7am,<br />

finishing at 4.30pm, heading<br />

home for dinner with his family<br />

before working on quotes<br />

and invoicing from 7-11pm.<br />

Overwhelmed by his workload<br />

and the transition from technician<br />

to business owner and<br />

manager, Carey took a call<br />

one day from business mentor<br />

Tony Fraser-Jones.<br />

“I remember saying to him,<br />

I don’t have time for a business<br />

mentor with everything<br />

I’ve got on my plate. But then I<br />

thought about it again and figured,<br />

what harm can it do?”<br />

It was a smart decision<br />

that led Carey to slowly making<br />

a mindset shift about how<br />

he wanted to run his business,<br />

putting in place strong support<br />

networks and devouring lots of<br />

books about business management<br />

and leadership.<br />

Along the way, Carey has<br />

also taken time to crystalise his<br />

‘why’.<br />

“I started bringing people<br />

on board and we kept growing.<br />

There came a point when<br />

I need to get back to my ‘why’.<br />

I was parked out at Manu Bay<br />

thinking about that and it was<br />

there I realised I just love helping<br />

people and I knew I needed<br />

to use that ‘why’ to drive the<br />

business.<br />

“I wasn’t aiming for a certain<br />

business size or financial<br />

goal; it was down to having<br />

more time in my life and helping<br />

people.”<br />

And it’s that foundation<br />

of helping people that Carey<br />

has indeed built his business<br />

on. EAS marketing manager<br />

Sarah Johnston recognised the<br />

work the company had done to<br />

develop and build a culture of<br />

care and support for the team<br />

and thought the new <strong>Waikato</strong><br />

Chamber of Commerce <strong>Business</strong><br />

Awards category – People<br />

and Culture – would be a good<br />

one to enter.<br />

It turns out she was right.<br />

This was the first year EAS<br />

had entered the awards. And<br />

while they were blown away to<br />

first of all make the finals, they<br />

were even more blown-away<br />

to win the People and Culture<br />

category.<br />

Sarah says as EAS has<br />

grown, they decided to bring in<br />

consultant Laurent Sylvestre<br />

to help formalise the company’s<br />

values.<br />

“Everyone got together<br />

for a day to work out what we<br />

all believed our values, what<br />

we all agreed on and what it<br />

meant. And those were ‘grow<br />

together, people matter’, which<br />

fundamentally embodies who<br />

Carey is… that it’s all about<br />

other people and trying to do<br />

our best by them. That shared<br />

vision is ingrained in everything<br />

we do.”<br />

The People and Culture category<br />

judges say that one of<br />

things that stood out during<br />

their visit was the care, the<br />

desire to help, and provide<br />

support for the EAS team<br />

both professionally and personally.<br />

Another was that the<br />

consistency in communication<br />

(planned and ad hoc) and team<br />

interaction was a key success<br />

factor for the business.<br />

That’s evident in the ‘life<br />

catch ups’ that Carey has<br />

implemented.<br />

“Carey realised he wasn’t<br />

catching up the team as much<br />

as he used to, so now he has<br />

‘life catch ups’ with everyone.”<br />

Yesterday he took one of his<br />

apprentices out for a beer and<br />

the pair got talking about how<br />

the apprentice was keen to buy<br />

his first house.<br />

“So we talked about what<br />

steps he’d need to take to do<br />

that. I asked him what are the<br />

things you can influence to get<br />

to your goal faster and he came<br />

up with scenarios for that. I<br />

love helping people think outside<br />

the box and challenging<br />

them. I’m always pushing the<br />

boat out about how I can do<br />

better and help people better.<br />

I’ve spent so much time with<br />

my mentors who’ve helped me<br />

and now it’s my time to give<br />

my people the support and<br />

motivation to do better and be<br />

better.”<br />

It’s fair to say Carey didn’t<br />

have those sorts of interactions<br />

or support when he was<br />

an apprentice learning his<br />

trade. Notwithstanding that<br />

Sharesies didn’t exist when<br />

Carey was an apprentice, it<br />

would be a stretch to imagine<br />

an employer in the 1990s setting<br />

up a staff shares savings<br />

scheme. But that’s exactly<br />

what’s happened at EAS. A<br />

Sharesies savings scheme is<br />

linked to how the company is<br />

doing. Stocks are discussed<br />

with the team and they diversify<br />

the stocks to spread the<br />

risk. Wins and losses are part<br />

of the learning and teaching<br />

process.<br />

Judges said EAS works offsite<br />

across many locations but<br />

through a company-wide commitment<br />

to wellbeing, camaraderie<br />

and support it is a deserving<br />

winner of the People and<br />

Culture Award<br />

Staff numbers now sit at<br />

around 16 with the company<br />

advertising for another four<br />

staff.<br />

“The business grew 28 per<br />

cent last year and we’re tracking<br />

at around 40 per cent this<br />

year,” Sarah said.<br />

“We might still be relatively<br />

small, but I think what we do is<br />

really special. A lot of us work<br />

here because of the culture.”<br />

Winning the People and<br />

Culture Award was affirmation<br />

the company is on the right<br />

track.<br />

While their goal was to<br />

reach the finals, Carey hadn’t<br />

banked on having to deliver a<br />

speech if they won.<br />

“Two of my worst fears is<br />

getting eaten by sharks and<br />

public speaking… But anyway,<br />

I went out and bought my first<br />

ever suit to wear to the gala<br />

dinner. Normally you’ll find<br />

me in jeans and Doc Martens!<br />

So, we’re there – a bunch of<br />

tradies, drinking champagne.<br />

And then we saw the videos<br />

of who we were up against<br />

and we were like ‘holy s**t, we<br />

won’t win this. But when they<br />

announced EAS was the winner,<br />

we were just star struck. I<br />

was pretty emotional…. I was<br />

choking up the whole way.<br />

“When you get an award –<br />

among some really amazing<br />

other businesses as finalist<br />

– that recognises why you do<br />

what you do, that’s just incredible.<br />

You look back at the journey<br />

and how far you’ve come<br />

and it’s pretty raw emotional<br />

stuff.”<br />

Carey says he was chuffed<br />

that Hauraki Mayor Toby<br />

Adams – who also owns an<br />

electrical company – came up<br />

to congratulate the EAS team<br />

on the night.<br />

“He told me it was so<br />

good to see a trades company<br />

up there on stage. So hopefully<br />

other tradies look at the<br />

awards and back themselves to<br />

enter next year. Really, we’re<br />

used to just getting on with<br />

fixing stuff, we’re not great at<br />

celebrating success. Hopefully<br />

our win sets the foundation for<br />

other tradies to jump in there.”<br />

Don’t stop believin’! 8 in 10 Kiwis have had business<br />

ideas but held back by budget and self-belief<br />

New Zealanders are known for their ingenuity and now new survey findings confirm that while<br />

the majority of us have had an idea for a business, only half follow it through to fruition.<br />

The <strong>2023</strong> MYOB Belief<br />

Barometer provides a<br />

snapshot of the current<br />

state of the entrepreneurial<br />

spirit and self-belief amongst<br />

potential and existing business<br />

owners, and comes as MYOB<br />

draws focus to its strategic and<br />

technological transformation<br />

to a business management<br />

platform.<br />

The survey of 1,000 adults<br />

(18 yrs+) from across New<br />

Zealand found potential business<br />

opportunities are seemingly<br />

endless, with more than<br />

8-in-10 (85%) New Zealanders<br />

saying they’ve had an idea<br />

for a business, and more than<br />

three quarters (77%) of those<br />

surveyed saying they believed<br />

they are capable of starting a<br />

business. However, only half<br />

(50%) of those who have had<br />

an idea for a business, have<br />

taken action to start it.<br />

So, what’s holding potential<br />

entrepreneurs back from<br />

bringing their ideas to life? Not<br />

having the financial backing or<br />

support to pursue the idea was<br />

the number one reason (55%),<br />

followed by time commitments<br />

(47%) and a fear of failure<br />

(42%).<br />

Similarly, greater financial<br />

security (67%) and the confidence<br />

to back themselves<br />

(47%) were the top two choices<br />

when respondents were asked<br />

what would have made the<br />

most difference to them actually<br />

pursuing their idea to start<br />

a business.<br />

MYOB spokesperson Jo<br />

Tozer says while it’s no surprise<br />

that finances were the<br />

biggest hurdle, acting on the<br />

strength of their belief in their<br />

idea to explore avenues that<br />

could help them overcome<br />

these barriers could unleash<br />

the opportunities people are<br />

hoping for.<br />

“Innovation is part of our<br />

DNA in New Zealand, and we<br />

see this every day in the range<br />

of SMEs that provide the backbone<br />

to our economy - but<br />

it’s brilliant to see that more<br />

widely, such a significant proportion<br />

of New Zealanders<br />

have considered starting a<br />

business. What’s key is having<br />

that confidence to back<br />

themselves. When armed with<br />

self-belief and the right tools<br />

and support, we could easily<br />

see more of these ideas make<br />

it past a chat around the BBQ.”<br />

Moving past the start line<br />

Despite confidence levels<br />

holding back some potential<br />

entrepreneurs, more than a<br />

third (37%) of business founders<br />

who took the plunge to<br />

start a business said they were<br />

extremely or very confident<br />

that their first business would<br />

succeed, followed by 40% who<br />

were moderately confident.<br />

Asked who they would<br />

credit with being their biggest<br />

believers (supporters) when<br />

they started their first business,<br />

most Kiwi entrepreneurs<br />

said their partner (39%) while<br />

just slightly less (36%) said<br />

they were their own biggest<br />

supporter, and 31% said they<br />

had a supportive friend.<br />

Further highlighting the<br />

importance and value of<br />

mindset and self-confidence,<br />

self-belief was also ranked consistently<br />

by those respondents<br />

who have started a business,<br />

as one of the top three factors<br />

influencing how well their first<br />

business did. Also credited as<br />

being influential to their business<br />

success were loyal customers,<br />

and their work ethic/<br />

commitment.<br />

I’ve got no doubt that<br />

there are some absolute<br />

game-changing ideas out there<br />

and it would be a shame for<br />

these start-up dreams to be<br />

left unrealised because of any<br />

self-doubt in this area. This<br />

is precisely why MYOB has<br />

evolved into a platform that<br />

Kihikihi site eyed for housing, skatepark<br />

More housing – and a potential new site for a skatepark – are on the cards for Kihikihi.<br />

streamlines key business workflows<br />

- bringing everything<br />

together in one place where<br />

business owners can manage<br />

their entire business. We want<br />

to empower business owners<br />

to feel confident in their decisions<br />

and focus on unlocking<br />

their potential, so we’ve done<br />

the legwork for them.<br />

“Starting a business is not<br />

only a big commitment but a<br />

very brave one – particularly in<br />

a time packed with economic<br />

challenges and uncertainty,”<br />

Tozer says.<br />

“We know that what can<br />

often start out as a passion<br />

project or developing something<br />

unique to help others can<br />

very quickly evolve into much<br />

more, and with that growth<br />

comes even more responsibility<br />

– like getting finances and<br />

reporting sorted for tax time,<br />

or managing inventory and<br />

sales. The thought of this can<br />

be incredibly daunting and it’s<br />

important to recognise that<br />

business management doesn’t<br />

come naturally for everyone.<br />

Council’s Finance and<br />

Corporate Committee<br />

recently approved the<br />

first step in developing the four<br />

hectare Stockade Reserve in the<br />

centre of town.<br />

The reserve bordered by<br />

Whitmore, Hall, Grey and<br />

Rolleston Streets has been<br />

identified as a potential site for<br />

new housing. Consideration<br />

will also be given to building<br />

a brand new skatepark on the<br />

site. Other potential sites for a<br />

skatepark, already investigated<br />

in Kihikihi, have so far proven<br />

unsuitable.<br />

Council’s deputy chief executive<br />

Ken Morris says Stockade<br />

Reserve has historically been<br />

used by Riding for the Disabled.<br />

But a recently purchased council-owned<br />

property in Kihikihi’s<br />

Herbert St would be made<br />

available for riding, freeing<br />

Stockade Reserve up for much<br />

needed housing and the promised<br />

skatepark.<br />

“It’s early days so there’s a<br />

lot of work to do yet. But the<br />

decision to fund a masterplan<br />

for the site means we can now<br />

take the first step to see what<br />

can be achieved.”<br />

Morris confirmed there<br />

were no plans for high-density<br />

housing on the site which also<br />

accommodates existing council<br />

water infrastructure. He says it<br />

was too early to say how many<br />

houses, and of what type, might<br />

be built. That would emerge<br />

when a masterplan from<br />

Waipā-based architects was<br />

complete. Community consultation<br />

would be a critical part of<br />

drafting a masterplan.<br />

A masterplan was unlikely<br />

to be available before August<br />

this year.<br />

Council’s vision<br />

is for pleasant,<br />

medium<br />

density housing<br />

that would<br />

be designed<br />

alongside the<br />

community.<br />

We don’t want<br />

is something<br />

plonked in<br />

the middle of<br />

town that’s not<br />


40 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> 41<br />

Boon Street<br />

brightens up<br />

Dinsdale<br />

The popular Boon Street Art Festival brought love and<br />

colour to Dinsdale and parts of the central city.<br />

The new artworks can<br />

be admired around<br />

the Dinsdale Shopping<br />

Centre and next to the <strong>Waikato</strong><br />

Museum, as well as on Bryce<br />

St next to the Seddon Park<br />

Stadium, at the Norris Ward<br />

Brya Rose<br />

Park Arts Centre and at 127<br />

Collingwood St.<br />

Pick up a Boon Street mural<br />

map showing street art from<br />

the past seven years at the<br />

Central and Dinsdale libraries,<br />

Hamilton Gardens and<br />

<strong>Waikato</strong> Museum.<br />

The map can also be downloaded<br />

from the Boon Street<br />

Art Festival website. To find<br />

out more, follow @boonstreetart<br />

on YouTube, Facebook,<br />

Instagram and Twitter.<br />

Stevie Templer<br />

Pounamu Wharekawa<br />

Thinking about starting<br />

a business ‘for good?’<br />

Here are five essentials to get right.<br />

Bill Gates was once a<br />

guest on David Letterman’s<br />

Netflix show,<br />

My Next Guest. One of the<br />

dialogues from that episode<br />

stuck with me. Letterman was<br />

trying to impress Bill Gates<br />

with his clever thoughts about<br />

what sort of businesses Bill<br />

should invest in. Needless to<br />

say, they were awful – albeit<br />

funny - ideas. After a few wild<br />

suggestions, Bill politely nods<br />

and says: “Having the idea is<br />

the easy part.”<br />

Why did that stick with me?<br />

Probably because it’s so true.<br />

Over the years, I’ve often come<br />

up with interesting ideas. It’s<br />

usually met with an eye-roll<br />

from my wife and All Good<br />

Ventures co-founder, Heather<br />

Claycomb.<br />

But to my credit, some of<br />

my ideas have actually been<br />

good. In the mid-90s, after<br />

being frustrated with my car<br />

windscreen always being<br />

dusty, I thought that a readyto-use<br />

window-cleaner wipe<br />

would be a good idea. Cue the<br />

eyeroll from Heather. Five<br />

years or so later, windscreen<br />

ready-to-use cleaning wipes<br />

hit the scene. Ten years ago, I<br />

commented that an automated<br />

writing software should be<br />

something Heather’s communications<br />

business should<br />

develop to streamline their<br />

team’s writing process. Cue<br />

her eyeroll. Of course, AI tools<br />

like Chat GPT are now revolutionising<br />

the way people search<br />

and write.<br />

My point? The idea is the<br />

easy part. It takes a lot of<br />

time, effort, money and perseverance<br />

to deal with all of the<br />

setbacks that come along with<br />

actually creating a profitable,<br />

sustainable business out of a<br />

great idea.<br />

Our family charity, All Good<br />

Ventures is about to launch its<br />

fifth round of funding and support<br />

for social entrepreneurs.<br />

Every year, we have no shortage<br />

of good ideas. And many<br />

good ideas that, if successfully<br />

implemented, would benefit<br />

many deprived people in New<br />

Zealand around the world. The<br />

challenge for us, as an enabling<br />

organisation, is becoming<br />

clearer every year: How do we<br />

choose the entrepreneurs who<br />

will turn their idea into reality?<br />

From our experience supporting<br />

14 social entrepreneurs,<br />

across seven countries<br />

to start new businesses for<br />

good, we’ve seen first-hand<br />

five critical attitudes and principles<br />

founders must adopt to<br />

be successful.<br />

• The idea’s the easy part –<br />

Yes, I’m going to bang on about<br />

that one first. Why? Because it<br />

is most important that you realise<br />

this upfront. The hard part<br />

is yet to begin. And it will get<br />

boring, and it will get tedious.<br />

And, as your lofty and gallant<br />

vision of using your idea to<br />

help people in need turns into<br />

a strategy and a five-year plan,<br />

you will eventually need to<br />

decide what you’re going to do<br />

for the next 12 weeks. And the<br />

next 12 weeks. And the next.<br />

And so on. Take a reality check<br />

right up front and decide, “Can<br />

I actually take my vision for<br />

social good and focus myself<br />

on execution?” If you burn out<br />

easily after ‘the easy part,’ this<br />

attitude is a red flag.<br />

• Your expectations for<br />

progress will always<br />

exceed reality – Kevin Costner<br />

had a great line in an old<br />

movie, Field of Dreams. “If I<br />

build it, they will come.” This<br />

translates into, “Just build<br />

the business or product and<br />

people will buy it.” My experience<br />

with business start-ups<br />

Rod Claycomb, founder of<br />

All Good Ventures<br />

is that this rarely happens.<br />

For most of us, and especially<br />

those of you who haven’t built<br />

an enterprise before, there<br />

will be numerous unforeseen<br />

steps. There will be competition.<br />

You will need long-term<br />

sustainable profit to give you<br />

the flexibility to achieve your<br />

expectations. The process will<br />

be slower and more expensive<br />

than you ever thought. Are you<br />

ready for the challenge?<br />

• Social entrepreneurship<br />

cannot be a ‘side hustle’<br />

– This is related to my first<br />

two points. I will put it more<br />

bluntly. Can you work at least<br />

30 hours a week in the business<br />

for two years without<br />

remuneration? Are you able to<br />

do this amongst all of the other<br />

obligations in your life? Can<br />

you focus your efforts firstly on<br />

getting to a stage where your<br />

business idea can actually pay<br />

you what you need? And can<br />

your business idea support you<br />

at the same time as it is supporting<br />

those ‘in need’ either<br />

through working in your business<br />

or being part of your supply<br />

chain?<br />

• Profit cannot be sacrificed<br />

– Since our inception, All<br />

Good Ventures has existed to<br />

support seed funding for social<br />

entrepreneurs just starting out.<br />

What we’ve seen over the first<br />

four years is that the profits<br />

in a social enterprise typically<br />

need to be higher than normal<br />

businesses. One-for-one<br />

models, giveaways, and catering<br />

to vulnerable communities<br />

all require higher margins<br />

to achieve your ‘higher’ goals.<br />

And don’t be fooled into selling<br />

your social goal as a competitive<br />

advantage – that benefit<br />

only goes so far. I’m going to<br />

be a bit controversial here, but<br />

a prevailing attitude we are<br />

seeing in the social enterprise<br />

sector is that the sole business<br />

focus should be on: ‘people<br />

not profit’ or ‘planet not<br />

profit.’ Alternatively, All Good<br />

Ventures preaches: ‘people by<br />

profit’ and ‘planet by profit.’<br />

Are you prepared to embrace<br />

profitability and strive like<br />

mad to achieve it? Because<br />

if you’re not, you’re basically<br />

setting yourself up for short<br />

stint in business, with the loser<br />

being the people you set out to<br />

help in the first place.<br />

• Grants are not part of<br />

the sustainable strategy –<br />

There is so much grant money<br />

sloshing around these days in<br />

the social enterprise space that<br />

it’s easy to get lulled into striving<br />

for the big checks to flood<br />

in. It is a trap. As soon as the<br />

grant money lands, the focus<br />

often shifts to the grant money<br />

running out! This in turn takes<br />

your focus and time away from<br />

building the business. Don’t<br />

get me wrong - grants can be<br />

a crucial part of building the<br />

foundation. But there are<br />

some caveats that we’ve seen<br />

derail entrepreneurs’ focus.<br />

Is a part of your idea driven<br />

by how much grant money or<br />

funding you can get for your<br />

idea? If so, I would suggest<br />

imagining a space where there<br />

is no grant money and asking<br />

if your idea can succeed without<br />

it.<br />

If you’ve started <strong>2023</strong> with<br />

a great idea for a social enterprise,<br />

I urge you to think carefully<br />

about these five points.<br />

If you think you can conquer<br />

each, then give it a go!<br />

All Good Ventures is a registered<br />

NZ charity founded in<br />

2018. It supports social entrepreneurs<br />

to start businesses<br />

for good with money (grants),<br />

mentorship, and muscle<br />

(in-kind support): www.allgood.ventures.<br />

It has supported<br />

14 enterprises in seven<br />

countries and on 1 <strong>March</strong> its<br />

<strong>2023</strong> support and grant round<br />

opens to new applications.<br />

IP protection, simplified.<br />

We’ve been championing innovation since 1979.<br />

A safe pair of hands delivering outstanding results.<br />

jamesandwells.com<br />

Art by Te Marunui Hotene<br />

Art by Leilani Shaw<br />

Procuta Associates<br />

Urban + Architecture<br />

Art by Zarna Torpey<br />

Art by Tony Diaz<br />

Contact us 07 839 6521<br />


42 WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> WAIKATO BUSINESS NEWS, FEBRUARY/MARCH <strong>2023</strong> 43<br />

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Martin Plom 021 051 5507<br />

Aaron Toresen 021 722 677<br />

Import/Wholesale/Distribution $3,000,000<br />

<strong>Waikato</strong><br />

· Designed, imports & distributes B2B<br />

· Exceptional systems, well est CRM & customer<br />

relationships<br />

· Impressive sales & profits, minimal<br />

normilisations<br />

· Secure lease in place until 2028<br />

linkbusiness.co.nz/WK00274<br />

Therese Bailey 021 289 0949<br />

therese.bailey@linkbusiness.co.nz<br />

Portable Cabin Rentals<br />

$EOI<br />

<strong>Waikato</strong> Surrounds<br />

· Strong reputation, well known<br />

· Highly profitable, strong cashflow<br />

· Fleet of 88 cabins, high quality construction<br />

· Asset Value - approx $6.5M<br />

· Ideal opportunity to enter into a well established<br />

business with growth opportunities.<br />

linkbusiness.co.nz/WK00257<br />

Rick Johnson 021 991 485<br />

rick.johnson@linkbusiness.co.nz<br />

<strong>Waikato</strong> Engineering <strong>Business</strong> – Semi Managed<br />

<strong>Waikato</strong><br />

· Design and fabrication of a huge variety<br />

of items in the food processing and<br />

dairy industries<br />

· Solid reputation, capacity for growth<br />

· Well setup premises<br />

· Average earnings $290k to working<br />

owner<br />

· Operates efficiently, small team<br />

Electrical Contracting $640,000<br />

<strong>Waikato</strong><br />

· Well-established business, excellent reputation<br />

· Strong processes & systems, growth potential<br />

· Approx. $270k EBPITDA over the last 2 years<br />

· Experienced technicians, assistance provided<br />

linkbusiness.co.nz/WK00288<br />

Reuben Silby 021 133 0624<br />

reuben.silby@linkbusiness.co.nz<br />

$1,051,000<br />

This successful engineering business is semi<br />

managed, has operated with the current owner<br />

for over 20 years and services a large number of<br />

<strong>Waikato</strong> “blue chip” clients. Ideal step up to owning<br />

a business for a qualified tradesman/couple or a<br />

great acquisition for existing business owner.<br />

linkbusiness.co.nz/WK00323<br />

Rick Johnson 021 991 485<br />

rick.johnson@linkbusiness.co.nz<br />

Relocatable <strong>Business</strong> $195,000<br />

New Zealand<br />

· Fantastic business with long history & top<br />

reputation<br />

· Cash Surplus $120-$180k per yr over last 5 yrs<br />

· Perfect for hunting & fishing enthusiasts with<br />

sales & marketing skills<br />

linkbusiness.co.nz/WK00327<br />

Theresa Eagle 021 289 0949<br />

theresa.eagle@linkbusiness.co.nz<br />

Ethical Online Fashion <strong>Business</strong> $430,000<br />

<strong>Waikato</strong><br />

· Wide reach, diverse clientele<br />

· Ample growth opportunities<br />

· Wholly online, relocatable<br />

· Expertly staff-operated<br />

· Average return to a working owner over $150k<br />

linkbusiness.co.nz/WK00331<br />

Alanah Eagle 021 606 345<br />

alanah.eagle@linkbusiness.co.nz<br />

Cambridge Café $130,000<br />

Cambridge<br />

· Well-established business, 7-day operation<br />

· Strategic location, ample parking<br />

· Secure lease, reasonable rent<br />

· Growth potential, flexibility<br />

· All offers presented - must be sold<br />

linkbusiness.co.nz/WK00335<br />

Therese Bailey 021 289 0949<br />

therese.bailey@linkbusiness.co.nz<br />

All LINK NZ offices are licensed REAA 2008<br />

Lease a new Hilux SR5 Double Cab 4WD<br />

for $649 per month plus GST*.<br />

Begin your bond by searching ‘Hilux Lease’<br />

HAMILTON 5 Kahu Crescent, Te Rapa Park Hamilton, 07838 0499<br />

MORRINSVILLE 85 Avenue Road North Morrinsville, 07 889 7678<br />

TE AWAMUTU 29 Kihikihi Road Te Awamutu, 07 872 0017<br />

*Lease offer only available to GST registered customers who order a new Toyota Hilux SR5 Double Cab 4WD (KFDTS) to lease on a 48 month/60,000km Non-Maintained Operating Lease through Toyota<br />

Financial Services. Only available on orders through Authorised Toyota Dealers from 1 January <strong>2023</strong> to 31 <strong>March</strong> <strong>2023</strong> while stocks last. Normal Toyota Financial Services lending criteria apply.

“Fosters are a reputable company. They<br />

do what they say they will, give good<br />

advice and when they need expertise,<br />

they’re not afraid to go out and get it.”<br />

Lorraine Owsley (left) & Merv Owsley (right)<br />

Impressed with Foster Group’s seamless execution<br />

of their earlier warehouse extension project in<br />

Te Rapa, Merv and Lorraine Owsley knew who<br />

to call after scoping a new investment property<br />

near Hamilton airport.<br />

“Fosters was one of three building companies to<br />

tender for our Te Rapa project and their presentation<br />

was second to none,” Merv said.<br />

“We were impressed from the word go; they were<br />

an exceptional company to work with. So when<br />

we decided to build a new warehouse at Rukuhia,<br />

we didn’t even go out to tender. We started with<br />

an empty site, gave Fosters our ideas and engaged<br />

them to do a total design and build, with our input.”<br />

Merv and Lorraine are delighted with their new<br />

development at 32 Ingram Rd, Rukuhia, which<br />

features nearly 3000m² of warehouse space, a<br />

large canopy area and a high-spec office building.<br />

Concreting around the entire 7500m² site provides<br />

easy vehicle access.<br />

The couple particularly appreciated Fosters’<br />

collaborative approach and extensive network of<br />

industry contacts, engaged to ensure the project’s<br />

design was examined from every angle.<br />

“At times there would have been up to 10 people<br />

providing input in the meeting room, all giving their<br />

expertise and advice,” Merv said.<br />

“You’ve got to go to the right people to get the right<br />

information, and Fosters did that very, very well.”<br />

The warehouse, finished in November 2022, was<br />

completed on budget and ahead of time, allowing<br />

the couple’s first tenant to move in a month earlier<br />

than planned.<br />

Merv believes honesty is one of the Foster Group’s<br />

key strengths.<br />

“Fosters are a reputable company. They do what<br />

they say they will, give good advice and when they<br />

need expertise, they’re not afraid to go out and get<br />

it,” he said.<br />

“It was the total package.”<br />

FOSTERS.CO.NZ . 07 849 3849

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