Insulate Magazine May 2018

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So we decided she should concentrate on doing that
before we started having children.
We bought a house in Swansea 20 years ago, lovely house
looking over the bay and it’s just great for me with this
opportunity knowing that I would be at home seeing the
family being able to run around to netball and football.
Being able to support Sian is important, as she’s a Lecturer
at the University as well now, so she’s been juggling
so much - she was also a netball coach, so it was full on
for her. I’m sure you know, wives and girlfriends seem to
be able to do everything – you just don’t know how they
do it!
So back to the industry, what challenges do you think the
industry has got to overcome right now and to continue to
promote what we do?
I think we spoke about it earlier; the challenges are first
of all producing quality material and being able to offer a
quality service.
I think the other thing is getting the mind-set right with
the customers, so that they fully understand that we
operate in systems and therefore, have robust warranties
in place. We want to make sure our customers are
working with the right systems and materials so we can
support them 100%.
So the final question… You have open dialogue with the
industry now, the wider industry I’m talking about, so
the entire insulation industry across all types, systems etc.,
what would be your closing message as you were leaving
the industry?
Tricky question that Colin!
We need to embrace the philosophy of the right system
solution for the build challenge, rather than a narrow
focus on one product that may only deliver a fraction of
the quality.
I think as an industry, we must remember that it’s not
just about the ‘build spec’ or the margin, it’s about the
end users as well. Insulation isn’t just about keeping
homes and offices quiet and warm, it’s about creating a
home or office space that’s good to live and work in; in
other words we have a chance to add to peoples’ quality
of life.
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