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and Shine Awards 2011 - People 1st

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Val Carter, Corporate Responsibility Director, Aramark Education<br />

Val joined Aramark as a support manager <strong>and</strong> was promoted to<br />

operations director in the judicial division to mobilise the newly awarded<br />

prison shops contract. In order to gain a more rounded experience of the<br />

business, Val joined supply chain as senior liaison manager <strong>and</strong>, as part of<br />

her role, was the key point of contact for Defra on the PSFPI initiative. Val<br />

has particular expertise across the education, healthcare, offshore <strong>and</strong><br />

defence businesses.<br />

Victoria S<strong>and</strong>ers, Managing Director, Teletext Holidays<br />

During her tenure, Victoria has successfully outsourced the retail business<br />

of Teletext Holidays <strong>and</strong> has focused on changing the proposition from<br />

an analogue distribution channel to digital, with the company now<br />

recognised as a market leader. She has led a complete turnaround of the<br />

business. From a £5.5 million loss in 2009, Victoria has taken the business<br />

to a £2.7 million profit in 2010.<br />

Vivien Sirotkin, Director of Hotel Operations, Q Hotels<br />

Vivien was the first female general manager of a 5 star hotel in Europe<br />

– Gleneagles Hotel – from 1988-2001. She became vice president of<br />

Guinness Enterprises US – part of the development team for more<br />

Gleneagles hotels in the US <strong>and</strong> Far East <strong>and</strong> oversaw the management<br />

of contract properties. She is the only female board director at Q Hotels<br />

<strong>and</strong> has been an integral part in the development <strong>and</strong> success of the<br />

br<strong>and</strong> in the UK.<br />

Top 100 Most Influential Women <strong>and</strong> <strong>Shine</strong> <strong>Awards</strong> <strong>2011</strong><br />

Wendy Bartlett, Managing Director, Bartlett Mitchell<br />

Wendy’s achievements are demonstrated by both the growth of the<br />

company <strong>and</strong> the external recognition that the company has received:<br />

<strong>Shine</strong> Woman Entrepreneur of the Year Award 2010, Best Companies<br />

to Work For Annual Survey – One to Watch 2009 & 2010, voted as one<br />

of the Top 100 Most Influential <strong>People</strong> in the hospitality industry 2010<br />

(Caterer & Hotelkeeper magazine,) Springboard Best Employer Award in<br />

hospitality <strong>and</strong> leisure 2006 <strong>and</strong> Best Places to Work in Hospitality Award<br />

2008 (Contract Catering).<br />

Zareena Brown, UK HR Director, Hilton Worldwide<br />

Zareena is a senior HR executive operating at board level with 15 years<br />

experience in HR management in different sectors in multinational<br />

environments. She was appointed to her current role in 2007 <strong>and</strong> is<br />

a member of the UK <strong>and</strong> Irel<strong>and</strong> executive with responsibility for HR<br />

activities for all full service Hilton Hotels (UK) <strong>and</strong> corporate functions of<br />

sales, revenue <strong>and</strong> finance. The division has turnover in excess of £500<br />

million <strong>and</strong> a client group of over 7,000 employees.<br />

<strong>Shine</strong><br />

th e<br />

<strong>Awards</strong><br />

Outst<strong>and</strong>ing Entrepreneur Award<br />

Winner:<br />

Jillian MacLean, Managing Director, Drake & Morgan<br />

Despite being launched a little more than two years ago, Drake & Morgan already operates four<br />

bars, with a fifth set to open in May. Jillian MacLean has been wholly responsible for the concept,<br />

development, launch <strong>and</strong> running of all the venues.<br />

On the back of a career spent in hospitality, Jillian came up with the original model for her bar/<br />

restaurants, having examined the best examples from North America, Europe <strong>and</strong> farther afield.<br />

She took a bold step in launching her business in the midst of a recession, but has emerged<br />

triumphant, with sales of £3.4 million <strong>and</strong> the company already profitable.<br />

Never one to rest on her laurels, Jillian is constantly on the look-out for new ideas, <strong>and</strong> travels<br />

extensively looking for tips, tricks <strong>and</strong> innovations that can improve the experience of her customers.<br />

While proud of her achievements, <strong>and</strong> those of her staff, she always sees room for improvement.<br />

As one of her nominations states, “she is a perfect illustration of a trend-spotter <strong>and</strong> trend-setter<br />

<strong>and</strong> articulates how the future of the licensed trade truly has no glass ceiling.”<br />

Also shortlisted for this award:<br />

Camellia <strong>and</strong> Namita Panjabi, co-owners, Masala World<br />

Wendy Sh<strong>and</strong>, founder, Tots to Travel<br />

Lou Willcock, founder <strong>and</strong> director, IndiCater

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