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PPO/DRP Medical Plan - Advocate Benefits - Advocate Health Care

PPO/DRP Medical Plan - Advocate Benefits - Advocate Health Care

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Ambulance Service<br />

The <strong>PPO</strong>/<strong>DRP</strong> covers the cost of ambulance<br />

services for ground transportation for you or a<br />

covered family member from the place where an<br />

injury or serious medical accident occurs to the<br />

nearest hospital where appropriate treatment can<br />

be given.<br />

Non-emergency ambulance services are covered<br />

only if required to transport you or a covered<br />

family member to or from a hospital or between<br />

hospitals for required treatment, but only if the<br />

ambulance service is medically necessary.<br />

Note: Air ambulance services are covered only if<br />

approved by the <strong>PPO</strong>/<strong>DRP</strong> administrator.<br />

Behavioral <strong>Health</strong> <strong>Care</strong><br />

The <strong>PPO</strong>/<strong>DRP</strong> covers hospital treatment for<br />

behavioral illness and substance abuse services;<br />

however, inpatient services must be pre-certified;<br />

to initiate the pre-certification process, call the<br />

number shown on your coverage ID card.<br />

Important! If you have inpatient behavioral<br />

health care services that are medically<br />

necessary but not pre-certified, you will pay<br />

50% of the cost of these services up-front<br />

(out of your own pocket) based on either<br />

the negotiated rate or actual cost of the<br />

service, as appropriate; the proper benefit<br />

percentage—depending on whether you see<br />

a participating or nonparticipating provider—<br />

will then be applied to the remaining<br />

50% of the cost. You may be required to<br />

pay the entire cost of services you have<br />

received if certification is denied or if it is<br />

later determined that the services were not<br />

medically necessary.<br />

While it is not necessary to pre-certify outpatient<br />

behavioral health services, you may contact the<br />

behavioral health certification unit for assistance<br />

in selecting a provider.<br />

20<br />

Behavioral Illness and Substance Abuse Treatment<br />

The <strong>PPO</strong>/<strong>DRP</strong> pays benefits for care to treat a<br />

behavioral illness or substance abuse. This type<br />

of care includes inpatient hospital confinement,<br />

psychotherapy, group therapy and psychological<br />

testing and—for treatment of a behavioral<br />

illness—electro-convulsive therapy or convulsive<br />

drug therapy and family counseling. <strong>Care</strong> must<br />

be provided by a physician, psychologist, clinical<br />

social worker or clinical professional counselor.<br />

<strong>Benefits</strong> are available if you:<br />

Are an inpatient in a hospital, skilled<br />

nursing facility or behavioral health/substance<br />

abuse facility<br />

Are a patient in a partial hospitalization<br />

treatment program or coordinated home care<br />

program, or<br />

Receive individual or group outpatient<br />

behavioral disorder/substance abuse treatment<br />

services from a physician, psychologist or<br />

clinical social worker.<br />

What is considered a behavioral illness?<br />

A behavioral illness is a disease that is<br />

commonly understood to be a mental<br />

disorder whether or not it has a physiological<br />

or organic basis. Treatment is generally<br />

provided by or under the direction of a<br />

behavioral disorder professional.

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