PPO/DRP Medical Plan - Advocate Benefits - Advocate Health Care

How do I file a claim for reimbursement from my Deductible Reimbursement Account?
You do not need to file a claim to receive reimbursement of eligible expenses from your
DRA. As you incur eligible medical expenses, your PPO/DRP administrator will notify the
DRA administrator—Tri-Star Systems—of eligible expenses that have been applied to your
annual deductible and that are reimbursable from your DRA. Tri-Star will send you an email
reimbursement notification confirming the expense. When you receive this type of notification,
you log onto your account at tri-starsystems.com:
Approve the reimbursement. In this case, you will receive reimbursement of the eligible
medical expenses from your DRA. If you have signed up for a direct deposit, this
reimbursement will be sent directly to your designated bank account. If you have not signed
up for direct deposit, you will receive reimbursement via check.
Do NOT approve the reimbursement. In this case, you will NOT receive reimbursement of the
eligible medical expenses from your DRA. This will preserve more of the money in your DRA
for rollover to you HFA at the end of the year.
To ensure that you receive email reimbursement notifications on a timely basis, it is important
that you keep your current email address on file with the DRA administrator—Tri-Star Systems.
Note: If you do NOT have email, you should review your quarterly statement which will list all
outstanding reimbursement claims that have not yet been approved. To approve an outstanding
claim, you will need to log on to the Tri-Star web-site which you can access through Advocate
Benefits Service Center—www.advocatebenefits.com.
Important! Any outstanding reimbursement notifications as of March 31 of the year following the
year in which the expenses are incurred will be treated as NOT approved; any remaining balance
in your DRA as of that date will automatically roll over to your Healthe Futures Account (HFA).
If you have both a DRA and Health Care Flexible Spending Account (Health Care FSA), any
expenses that are eligible for reimbursement under both accounts must be reimbursed through
the DRA first—until that account has been depleted. Once your DRA is depleted, those eligible
expenses may be reimbursed through your Health Care FSA.
During annual enrollment each year, you will have the opportunity to suspend your DRA.
If you elect to suspend, you can use your flex spending account to reimburse yourself for
the deductible.
30