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underwritten by Fairmont Casualty Insurance Company.
For trips that Travel Protection is not offered, Cancellation
Waiver is offered and applies to trips with charter flights and
day trips by motorcoach. This covers any penalties incurred
by changes or cancellation up to 24 hours prior to departure
of air and/or ground components. It does not cover trip
protection fees, non-refundable optional tours, one-way
travel, or voluntary changes made to your plans that result
in a price increase. The Cancellation Waiver may only be
purchased at the time of booking and is valid for new
bookings only on selected trips. If the Cancellation Waiver is
desired, it must be purchased by each paying passenger on
the reservation and each person sharing accommodations.
REVISIONS & CHANGES Changes are subject to a $50
per person change fee plus any applicable
cancellation charges or increases in the package price.
Ambassadair will make every effort to operate the tour
as advertised, however, Ambassadair reserves the right
to alter or curtail the itinerary or substitute as deemed
necessary.
TRAVEL DOCUMENTS Final documents will be
mailed approximately 10-14 days prior to departure.
Documents will not be delivered without full payment on
a reservation. Regulations specifically state that
all passengers must present a government issued photo
identification when boarding (both ways). Any person
who cannot prove that he or she is the person
designated on the reservation will not be allowed to
board the aircraft. International flights require that you
be able to present a valid U.S. passport as required.
We recommend that your passport has six months
validity and at least 3 blank pages. Non-U.S. citizens
should consult the consulate of host country regarding
documentation required.
CANADA TRAVEL RESTRICTIONS Any person may
be denied entry to Canada for reasons including, but not
limited to, security risks, health issues, financial condition,
and involvement in criminal activity (regardless of degree
or length of time since such crimes occurred) such as DUI,
DWI, reckless driving, negligent driving, misdemeanor
drug possession, all felonies, domestic violence,
shoplifting, theft, and other crimes. It is recommended
that a person who has ever been charged with, or
convicted of a crime obtain the necessary approval
documents before attempting to enter Canada. To learn
more about applying for and receiving these approvals
and corresponding documentation, we strongly
recommend that you visit the following website for
details regarding the requirements and process: www.
cic.gc.ca/english/information/inadmissibility/index.asp.
This is only a guide. A Canadian immigration officer will
decide if you can enter Canada when you arrive at a port
of entry.
CHILDREN TRAVELING Children 17 and under must
be accompanied by an adult. Federal Air Regulations
require that any child over the age of 24 months must
occupy a separate seat. A birth certificate is required to
validate age of all infants under age two. Reduced prices
for children on ground packages are based on children
sharing a room with two adults. Passports are required for
all international travel regardless of age. For Aruba and all
Mexican destinations: any child 17 years or younger not
traveling with both parents is required to carry a Parental
Consent Form or permission letter signed by both
parents and notarized at time of check-in.
BAGGAGE ALLOWANCE & LIABILITY Baggage
allowance and fees vary and are not covered in the
cost of the trip. For specific allowances and fees, see
airline and refer to Ambassadair’s documents, mailed
approximately 10 days before the trip. Questions
regarding baggage restrictions on commercial carriers
should be directed to that particular airline.
AIR CARRIERS All trips are via commercial air carriers
unless otherwise noted. Ambassadair acts as a sales agent
for air carriers and reserves the right to designate any
air carrier, including commuters and charter services,
connecting routing and schedule from Indianapolis.
Tickets issued are highly restrictive and may not be
reissued, revalidated or exchanged for another carrier or
routing.
AIR SCHEDULE Flight schedules are confirmed by
Ambassadair as early as 60 days prior to departure date.
A tentative flight schedule may be given, however, these
schedules and air carriers are subject to change without
notice until approximately two weeks prior to departure.
You will receive your air schedule with your final
documents approximately two weeks prior to departure.
SEAT AND ROOM ASSIGNMENTS Seating and room
requests made at the time of booking will be considered;
however, these are requests, not guarantees. Although
your seating preferences are forwarded to the airline, the
airline cannot always honor these requests and pricing
does not include assigned seats.
TRAVEL DIRECTORS All departures designated “Escorted
from Indianapolis,” with 20 guests or more will have an
Ambassadair Travel Director throughout the trip.
ACTIVITY LEVEL The amount of walking varies
according to the tour. In general, European destinations
require more walking over uneven surfaces. Please call
our reservations team who can answer the activity level
per trip.
TRAVELERS NEEDING SPECIAL ASSISTANCE Persons
needing special assistance and attention must report
any disability to Ambassadair at the time the reservation
is made. Ambassadair will make all reasonable efforts to
accommodate the special needs for our travel guests.
Such participants, however, should be aware that the
Americans with Disabilities Act is inapplicable outside
of the United States and the facilities outside the United
States are limited.
We require that persons requiring assistance be
accompanied by a companion who is capable of and
totally responsible for providing the assistance. Neither
Ambassadair nor its partners, nor its suppliers, may
physically lift or assist clients into transportation vehicles.
If a traveler thinks he or she may need assistance during
a trip, please call Ambassadair to determine what
assistance might be reasonably given.
PHOTOGRAPHY ON TOUR Ambassadair may, at
times, use photographs taken by your Travel Director or
fellow travelers for promotional purposes. If you prefer
that your likeness not be used, please tell your Travel
Director or an Ambassadair representative.
SUPPLIERS’ LIABILITIES Ambassadair makes
arrangements with air carriers, hotels, car rental
companies and other independent parties to provide
you with travel services you purchase. These services are
subject to the conditions imposed by these suppliers, and
their liability may be limited by their tariffs, conditions of
carriage and international agreements.
RESPONSIBILITY CLAUSE Grueninger Cruises and
Tours, Inc., (dba: Grueninger Music Tours, Ambassadair,
Ambassadair Groups and Incentives, Grueninger Tours)
its employees, shareholders, subsidiaries, affiliates,
officers, directors, agents and assigns (collectively
“Grueninger”) does not own or operate any entity that
is to or does provide goods or services for your trip,
including, for example, lodging facilities, transportation
companies, local ground handlers, food service or
entertainment providers, etc. As a result, Grueninger is
not liable for any negligent or willful act or failure to act
of any such person, or of any other third party not under
its control. Without limiting the foregoing, Grueninger
accepts no responsibility for any risk or resulting injury,
delay, inconvenience, damage, or death that results
from criminal activity, weather or other acts of God,
accidents, disease, epidemics or the threat thereof,
illness, the provision of inappropriate or no medical
attention or access to appropriate medical attention, the
demands of indoor or outdoor activities, strikes, political
or civil unrest, overbooking, structural or other defective
conditions in hotels or other lodging facilities, acts of
terrorism or the threat thereof, insurrection or revolt, or
any other event beyond its direct control.
Grueninger in its sole discretion reserves the right to
decline to accept any participant as a member of
these trips. Grueninger reserves the right in its sole
discretion to terminate any participant who does not
abide by its rules and regulations, and/or whose conduct
is deemed to be such as to endanger the participant, the
success of the program or the welfare of other participants,
staff members and/or third parties. In the event of such
termination, the participant will be sent home at the
expense of the participant and his or her parent or
guardian. The manner and means of transporting the
participant home shall be determined exclusively by
Grueninger. In the event of such termination, there will
be no refund whatsoever. The participant is personally
liable to Grueninger for any damages caused by improper
conduct.
Grueninger may cancel any trip because of insufficient
enrollment or for any other reason. The terms set forth in
this agreement constitute the entire agreement between
participant and Grueninger. Any amendment to this
agreement must be made in writing and signed by both
parties.
No refunds will be made for features in the trip not
utilized. The cost of replacing lost or stolen tickets
is the responsibility of the passenger. If a flight or
transfer by motorcoach or train is missed, whether
by weather or other conditions beyond Grueninger’s
control, participant is responsible to make his or her
own arrangements and to pay all charges associated
therewith.
Participant’s retention of tickets, reservations, or
bookings after issuance shall constitute consent to the
above, as well as an agreement on participant’s part
to convey the contents hereof to his or her travel
companions or group members.
Grueninger issues airline tickets, hotel confirmations and
other travel documents for such services as an agent
for the companies that provided these services directly.
Group airline tickets and group hotel
accommodations are subject to all terms and
conditions of the respective suppliers (airlines, hotel
chains, etc.) regarding group travel. These suppliers may
limit or exclude the accrual of frequent flyer or reward
program points.
The group and participants agree to hold Grueninger
harmless for himself/herself/their self and his/her/their
heirs and any of their minors,
guests and invitees and acknowledges the inherent risks
involved in the use of the hotel’s swimming
pool and/or body of water, which risks include, but
are not limited to bodily injury, sickness, disease or
death from using the swimming pool or body of water.
The group and participants also acknowledge and
understand that use of the swimming pool
or body of water by the participants is potentially
dangerous and that the type of injury or damage
described above can occur when using the
swimming pool or body of water. THE GROUP AND
PARTICIPANTS UNDERSTAND THERE WILL BE NO
LIFEGUARD ON DUTY AND IF THE PARTICIPANTS CHOOSE
TO SWIM, THEY WILL DO SO AT THEIR OWN RISK.
The group and participants hereby releases
Grueninger, its staff and management, from any
liability and/or responsibility for possible damage done
by members of my group to the Hotel, or any other
facility used during the tour, including: buses; vehicles
used to transport students and/or adults,
the various attraction facilities and/or performance
facilities. I understand that full responsibility for
damage, if such is incurred, rests entirely with my group
and its sponsors to settle any claims, resulting from said
damage, directly with the claimant.
ARBITRATION Any dispute concerning this contract,
the brochure or any other advertising material
concerning the trip or the trip itself must be resolved
exclusively by binding arbitration in Indianapolis, Indiana
pursuant to the commercial rules of the American
Arbitration Association then existent. In any such
arbitration, substantive (but not procedural) Indiana law
will apply to all issues.
Ambassadair, a division of Grueninger Travel Group
9011 N. Meridian Street
Suite 100
Indianapolis, IN 46260
317.581.1122 | 800.225.9919 | www.ambassadair.com
For alternate departure dates or departure cities, please call us at: (317) 581-1122 | (800) 225-9919 17