BusinessDay 22 Aug 2018
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14<br />
BUSINESS DAY<br />
COMPANIES & MARKETS<br />
C002D5556<br />
Wednesday <strong>22</strong> <strong>Aug</strong>ust <strong>2018</strong><br />
Experts at Stanbic IBTC<br />
Bank forum canvases right<br />
model for human capital<br />
development<br />
HOPE MOSES-ASHIKE<br />
In a rapidly changing<br />
world, more so in the<br />
digital space, finding the<br />
right models to anchor<br />
human capital development<br />
will remain a paramount<br />
determinant of corporate success.<br />
This thinking underscores<br />
the Workplace Banking Seminar’<br />
organized by Stanbic IBTC<br />
Bank Plc, a member of Stanbic<br />
IBTC Holdings PLC, in Lagos.<br />
The seminar, with the<br />
theme ‘The Future of Work and<br />
the Role of Human Capital’, attracted<br />
participants from both<br />
the public and private sectors,<br />
including Human Resources<br />
Managers, Financial Service<br />
Institutions, Insurers, Fintechs,<br />
Government Agencies, Regulators,<br />
Private Equity and Venture<br />
Capital firms, amongst other<br />
players from diverse fields.<br />
In his opening comments,<br />
Chief Executive, Stanbic IBTC<br />
Bank PLC, Demola Sogunle,<br />
said by settling for a theme that<br />
seeks to unravel the future of<br />
work, the organization aims to<br />
prepare and equip its clientele<br />
for future success. Employee<br />
experience, just like customer<br />
experience, is imperative to<br />
drive corporate success. Therefore,<br />
workers must be sufficiently<br />
motivated, engaged and<br />
empowered, he stated.<br />
This objective underlines<br />
the numerous stakeholder<br />
engagements organized by<br />
the Stanbic IBTC Group to<br />
provide a platform to connect<br />
with clients and avail them with<br />
information to make informed<br />
decisions. As an institution<br />
designed to meet the financial<br />
needs of customers at every<br />
phase in life, Sogunle said the<br />
group would continuously offer<br />
value propositions to move<br />
people and businesses forward.<br />
Guest speaker, Boye Ademola,<br />
noted that the whole<br />
essence of digital application<br />
is to create intrinsic value. Any<br />
technology that does not generate<br />
value is worthless. Besides,<br />
value cannot be created without<br />
commensurate talent.<br />
Ademola, who is Partner &<br />
Lead for Digital Transformation<br />
Technology at KPMG,<br />
stated that the future of work<br />
has three crucial dimensions:<br />
workforce, workspace and<br />
work culture. These three elements<br />
are critical to attract<br />
the millennials, who would<br />
constitute the bulk of the future<br />
workforce. Nigeria for instance,<br />
has over 90 million of its population<br />
under 30 years of age and<br />
as the population increases,<br />
they would naturally trigger<br />
change. Already, the average<br />
age of millennial CEOs is in the<br />
30s. In meeting the demands of<br />
the future, there is the need for<br />
a paradigm shift from today’s<br />
work structure. Critical factors<br />
to drive this change include<br />
focus on value creation, agility,<br />
co-creation, co-option of<br />
millennials and appropriate<br />
operating models.<br />
The ‘Workplace Banking<br />
Seminar’, now in its fourth<br />
edition, comes on the heels of<br />
the Bank’s hugely successful<br />
financial planning sessions for<br />
Enterprises. The seminar hosts<br />
HR Heads drawn from various<br />
sectors and focuses on topical<br />
HR issues with a view to equipping<br />
the audience with vital<br />
skills and knowledge aimed at<br />
impacting Employee/Business<br />
efficiency, productivity, profitability,<br />
continuity, growth and<br />
sustainability.<br />
Nkolika Okoli, head, Personal<br />
Banking, Stanbic IBTC<br />
Bank PLC, said the Bank is<br />
constantly trying to add value,<br />
which goes beyond providing<br />
banking services to its<br />
customers. By looking at the<br />
whole spectrum of financial<br />
literacy drawn from the Stanbic<br />
IBTC Group expertise, Okoli<br />
stated that Stanbic IBTC Personal<br />
Banking business aims<br />
to equip Individuals with the<br />
knowledge required to attain<br />
financial freedom before retirement.<br />
Babatunde Macaulay, executive<br />
director, Personal & Business<br />
Banking, Stanbic IBTC<br />
Bank PLC, who gave the vote<br />
of thanks, said as a member<br />
of the Standard Bank Group,<br />
Africa’s largest bank by assets<br />
and earnings, Stanbic IBTC<br />
will continue to leverage on the<br />
155-year experience, expertise<br />
and strong financial clout of<br />
the mother brand to deliver superior<br />
sustainable shareholder<br />
value by meeting the needs of<br />
its clientele. “Our main goal is<br />
to continue to render best-inclass<br />
service to our customers<br />
who cut right across Nigeria’s<br />
socio-economic spectrum and<br />
play a leading role in supporting<br />
individuals, businesses and<br />
the Nigerian economy,”<br />
Ecobank rewards customers in Xpress<br />
account giveaway Campaign<br />
HOPE MOSES-ASHIKE<br />
Customers of Ecobank<br />
are getting rewarded<br />
for using their Xpress<br />
Account and transacting<br />
at Xpress Points in their<br />
neighbourhoods<br />
Philip Sonibare, the bank’s<br />
head of direct banking said the<br />
offer simply rewards customers<br />
for transacting on their Ecobank<br />
Xpress account. He said<br />
there are also instant gifts for<br />
transacting at Ecobank Xpress<br />
Points across the country.<br />
Responding to media questions<br />
in Lagos, he explained<br />
that the “Xpress Account Giveaway<br />
rewards customers who<br />
have opened an Xpress account<br />
via the Ecobank Mobile<br />
app or USSD code- *326#. Our<br />
checks show that many customers<br />
have opened Xpress<br />
account in the last few weeks as<br />
a result of the reward scheme.<br />
Opening the account is simple,<br />
without documentation or any<br />
need to visit the bank”.<br />
Sonibare emphasized that<br />
“with the Xpress account,<br />
one can buy airtime, transfer<br />
money to any bank account<br />
in the country, deposit and<br />
withdraw cash at any Xpress<br />
Agent Point, do cardless withdrawals<br />
(XpressCash) at either<br />
an Ecobank ATM or Xpress<br />
point location, as well as pay<br />
regular bills.”<br />
On the dynamics of the<br />
promo, Sonibare said, “the<br />
reward is in two categoriescash<br />
back and instant prizes<br />
at Xpress points. To be eligible<br />
for the cash back, customers<br />
need to make 3 transactions a<br />
week (cumulative minimum<br />
of N3, 000) to get cash back<br />
of N500 at the start of the following<br />
week. Customers who<br />
visit any of our Xpress points<br />
to carry out transactions will<br />
also receive instant free gifts<br />
provided the transaction value<br />
is up to N2, 000”<br />
He affirmed that customers<br />
could win as often as they<br />
transact as long as they meet<br />
the minimum requirements<br />
to qualify.<br />
Quickteller rewards 195 customers in<br />
new delight promo<br />
Quickteller, a leading<br />
portal for everyday<br />
payments in Nigeria<br />
has rewarded some<br />
of its esteemed customers at<br />
the Quickteller Delight promo<br />
draws held at the Interswitch<br />
Group head office in Lagos.<br />
Quickteller Delight promo is<br />
a reward initiative deliberately<br />
designed to give back to customers<br />
who have consistently<br />
made essential payments via the<br />
Quickteller website and mobile<br />
app. Staying true to Quickteller’s<br />
value proposition of making<br />
everyday payments easy, a total<br />
of 195 customers emerged as<br />
winners in eight categories via<br />
transparent electronic draws in<br />
line with predefined eligibility<br />
criteria.<br />
The eight promo categories<br />
were: electricity payments,<br />
cable TV subscriptions, fund<br />
transfers, toll payments, broadband<br />
internet payments, betting<br />
wallet funding, domestic flights<br />
payments and airtime recharge.<br />
Prizes won were threemonths<br />
DSTV premium subscription<br />
for 40 winners, threemonths<br />
broadband internet<br />
subscription for 40 winners,<br />
N20,000 e-Tag credit for 20 winners<br />
and N50,000 cash prize for<br />
20 winners. Other prizes were<br />
N80,000 domestic flight tickets<br />
for five winners, N10,000 betting<br />
credit for 40 winners, N19,200<br />
electricity credit (post-paid and<br />
pre-paid) for 10 winners and<br />
N15,000 airtime value over three<br />
months for 20 winners.<br />
Speaking at the draws,<br />
Group Head, Digital Payments<br />
(Product and Marketing Management)<br />
at Interswitch, Adetayo<br />
Teluwo stated that the<br />
promo is an expression of the<br />
company’s appreciation to<br />
the customers. He said: “Our<br />
business revolves around our<br />
customers and we fully understand<br />
they are the centre of our<br />
universe. We really cannot do<br />
much without their consistent<br />
trust and belief in our offerings<br />
by way of patronage and loyalty.<br />
We owe it to our extensive biller<br />
network to continue to grow<br />
their business volumes. Quickteller<br />
Delight is a commitment<br />
on our part to fulfil our ‘everyday<br />
payments made easy’ mandate”.<br />
Maduabuchi Nnaji who<br />
won N50, 000.00 in the promo<br />
said his excitement knew no<br />
bounds when he was contacted<br />
as one of the winners. “When I<br />
was making the transaction via<br />
Interswitch, I didn’t believe I<br />
was going to win. Thank you<br />
very much. I am very happy,”<br />
he said. The draws were conducted<br />
in the presence of representatives<br />
of the National Lottery<br />
Regulatory Commission<br />
(NLRC), Customer Protection<br />
Council (CPC) and the media.<br />
The Quickteller Delight<br />
promo ran from April 16 to July<br />
31, <strong>2018</strong> and offered customers<br />
an opportunity to choose<br />
the category within which they<br />
wanted to be rewarded.<br />
Quickteller, Nigeria’s leading<br />
consumer payments portal<br />
and one of the flagship payment<br />
brands of Interswitch, is a<br />
seamless, digital payments and<br />
commerce platform offering<br />
convenient access to an array of<br />
lifestyle services and utility payments<br />
via channels that matter<br />
to our diverse customers.