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BusinessDay 22 Aug 2018

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14<br />

BUSINESS DAY<br />

COMPANIES & MARKETS<br />

C002D5556<br />

Wednesday <strong>22</strong> <strong>Aug</strong>ust <strong>2018</strong><br />

Experts at Stanbic IBTC<br />

Bank forum canvases right<br />

model for human capital<br />

development<br />

HOPE MOSES-ASHIKE<br />

In a rapidly changing<br />

world, more so in the<br />

digital space, finding the<br />

right models to anchor<br />

human capital development<br />

will remain a paramount<br />

determinant of corporate success.<br />

This thinking underscores<br />

the Workplace Banking Seminar’<br />

organized by Stanbic IBTC<br />

Bank Plc, a member of Stanbic<br />

IBTC Holdings PLC, in Lagos.<br />

The seminar, with the<br />

theme ‘The Future of Work and<br />

the Role of Human Capital’, attracted<br />

participants from both<br />

the public and private sectors,<br />

including Human Resources<br />

Managers, Financial Service<br />

Institutions, Insurers, Fintechs,<br />

Government Agencies, Regulators,<br />

Private Equity and Venture<br />

Capital firms, amongst other<br />

players from diverse fields.<br />

In his opening comments,<br />

Chief Executive, Stanbic IBTC<br />

Bank PLC, Demola Sogunle,<br />

said by settling for a theme that<br />

seeks to unravel the future of<br />

work, the organization aims to<br />

prepare and equip its clientele<br />

for future success. Employee<br />

experience, just like customer<br />

experience, is imperative to<br />

drive corporate success. Therefore,<br />

workers must be sufficiently<br />

motivated, engaged and<br />

empowered, he stated.<br />

This objective underlines<br />

the numerous stakeholder<br />

engagements organized by<br />

the Stanbic IBTC Group to<br />

provide a platform to connect<br />

with clients and avail them with<br />

information to make informed<br />

decisions. As an institution<br />

designed to meet the financial<br />

needs of customers at every<br />

phase in life, Sogunle said the<br />

group would continuously offer<br />

value propositions to move<br />

people and businesses forward.<br />

Guest speaker, Boye Ademola,<br />

noted that the whole<br />

essence of digital application<br />

is to create intrinsic value. Any<br />

technology that does not generate<br />

value is worthless. Besides,<br />

value cannot be created without<br />

commensurate talent.<br />

Ademola, who is Partner &<br />

Lead for Digital Transformation<br />

Technology at KPMG,<br />

stated that the future of work<br />

has three crucial dimensions:<br />

workforce, workspace and<br />

work culture. These three elements<br />

are critical to attract<br />

the millennials, who would<br />

constitute the bulk of the future<br />

workforce. Nigeria for instance,<br />

has over 90 million of its population<br />

under 30 years of age and<br />

as the population increases,<br />

they would naturally trigger<br />

change. Already, the average<br />

age of millennial CEOs is in the<br />

30s. In meeting the demands of<br />

the future, there is the need for<br />

a paradigm shift from today’s<br />

work structure. Critical factors<br />

to drive this change include<br />

focus on value creation, agility,<br />

co-creation, co-option of<br />

millennials and appropriate<br />

operating models.<br />

The ‘Workplace Banking<br />

Seminar’, now in its fourth<br />

edition, comes on the heels of<br />

the Bank’s hugely successful<br />

financial planning sessions for<br />

Enterprises. The seminar hosts<br />

HR Heads drawn from various<br />

sectors and focuses on topical<br />

HR issues with a view to equipping<br />

the audience with vital<br />

skills and knowledge aimed at<br />

impacting Employee/Business<br />

efficiency, productivity, profitability,<br />

continuity, growth and<br />

sustainability.<br />

Nkolika Okoli, head, Personal<br />

Banking, Stanbic IBTC<br />

Bank PLC, said the Bank is<br />

constantly trying to add value,<br />

which goes beyond providing<br />

banking services to its<br />

customers. By looking at the<br />

whole spectrum of financial<br />

literacy drawn from the Stanbic<br />

IBTC Group expertise, Okoli<br />

stated that Stanbic IBTC Personal<br />

Banking business aims<br />

to equip Individuals with the<br />

knowledge required to attain<br />

financial freedom before retirement.<br />

Babatunde Macaulay, executive<br />

director, Personal & Business<br />

Banking, Stanbic IBTC<br />

Bank PLC, who gave the vote<br />

of thanks, said as a member<br />

of the Standard Bank Group,<br />

Africa’s largest bank by assets<br />

and earnings, Stanbic IBTC<br />

will continue to leverage on the<br />

155-year experience, expertise<br />

and strong financial clout of<br />

the mother brand to deliver superior<br />

sustainable shareholder<br />

value by meeting the needs of<br />

its clientele. “Our main goal is<br />

to continue to render best-inclass<br />

service to our customers<br />

who cut right across Nigeria’s<br />

socio-economic spectrum and<br />

play a leading role in supporting<br />

individuals, businesses and<br />

the Nigerian economy,”<br />

Ecobank rewards customers in Xpress<br />

account giveaway Campaign<br />

HOPE MOSES-ASHIKE<br />

Customers of Ecobank<br />

are getting rewarded<br />

for using their Xpress<br />

Account and transacting<br />

at Xpress Points in their<br />

neighbourhoods<br />

Philip Sonibare, the bank’s<br />

head of direct banking said the<br />

offer simply rewards customers<br />

for transacting on their Ecobank<br />

Xpress account. He said<br />

there are also instant gifts for<br />

transacting at Ecobank Xpress<br />

Points across the country.<br />

Responding to media questions<br />

in Lagos, he explained<br />

that the “Xpress Account Giveaway<br />

rewards customers who<br />

have opened an Xpress account<br />

via the Ecobank Mobile<br />

app or USSD code- *326#. Our<br />

checks show that many customers<br />

have opened Xpress<br />

account in the last few weeks as<br />

a result of the reward scheme.<br />

Opening the account is simple,<br />

without documentation or any<br />

need to visit the bank”.<br />

Sonibare emphasized that<br />

“with the Xpress account,<br />

one can buy airtime, transfer<br />

money to any bank account<br />

in the country, deposit and<br />

withdraw cash at any Xpress<br />

Agent Point, do cardless withdrawals<br />

(XpressCash) at either<br />

an Ecobank ATM or Xpress<br />

point location, as well as pay<br />

regular bills.”<br />

On the dynamics of the<br />

promo, Sonibare said, “the<br />

reward is in two categoriescash<br />

back and instant prizes<br />

at Xpress points. To be eligible<br />

for the cash back, customers<br />

need to make 3 transactions a<br />

week (cumulative minimum<br />

of N3, 000) to get cash back<br />

of N500 at the start of the following<br />

week. Customers who<br />

visit any of our Xpress points<br />

to carry out transactions will<br />

also receive instant free gifts<br />

provided the transaction value<br />

is up to N2, 000”<br />

He affirmed that customers<br />

could win as often as they<br />

transact as long as they meet<br />

the minimum requirements<br />

to qualify.<br />

Quickteller rewards 195 customers in<br />

new delight promo<br />

Quickteller, a leading<br />

portal for everyday<br />

payments in Nigeria<br />

has rewarded some<br />

of its esteemed customers at<br />

the Quickteller Delight promo<br />

draws held at the Interswitch<br />

Group head office in Lagos.<br />

Quickteller Delight promo is<br />

a reward initiative deliberately<br />

designed to give back to customers<br />

who have consistently<br />

made essential payments via the<br />

Quickteller website and mobile<br />

app. Staying true to Quickteller’s<br />

value proposition of making<br />

everyday payments easy, a total<br />

of 195 customers emerged as<br />

winners in eight categories via<br />

transparent electronic draws in<br />

line with predefined eligibility<br />

criteria.<br />

The eight promo categories<br />

were: electricity payments,<br />

cable TV subscriptions, fund<br />

transfers, toll payments, broadband<br />

internet payments, betting<br />

wallet funding, domestic flights<br />

payments and airtime recharge.<br />

Prizes won were threemonths<br />

DSTV premium subscription<br />

for 40 winners, threemonths<br />

broadband internet<br />

subscription for 40 winners,<br />

N20,000 e-Tag credit for 20 winners<br />

and N50,000 cash prize for<br />

20 winners. Other prizes were<br />

N80,000 domestic flight tickets<br />

for five winners, N10,000 betting<br />

credit for 40 winners, N19,200<br />

electricity credit (post-paid and<br />

pre-paid) for 10 winners and<br />

N15,000 airtime value over three<br />

months for 20 winners.<br />

Speaking at the draws,<br />

Group Head, Digital Payments<br />

(Product and Marketing Management)<br />

at Interswitch, Adetayo<br />

Teluwo stated that the<br />

promo is an expression of the<br />

company’s appreciation to<br />

the customers. He said: “Our<br />

business revolves around our<br />

customers and we fully understand<br />

they are the centre of our<br />

universe. We really cannot do<br />

much without their consistent<br />

trust and belief in our offerings<br />

by way of patronage and loyalty.<br />

We owe it to our extensive biller<br />

network to continue to grow<br />

their business volumes. Quickteller<br />

Delight is a commitment<br />

on our part to fulfil our ‘everyday<br />

payments made easy’ mandate”.<br />

Maduabuchi Nnaji who<br />

won N50, 000.00 in the promo<br />

said his excitement knew no<br />

bounds when he was contacted<br />

as one of the winners. “When I<br />

was making the transaction via<br />

Interswitch, I didn’t believe I<br />

was going to win. Thank you<br />

very much. I am very happy,”<br />

he said. The draws were conducted<br />

in the presence of representatives<br />

of the National Lottery<br />

Regulatory Commission<br />

(NLRC), Customer Protection<br />

Council (CPC) and the media.<br />

The Quickteller Delight<br />

promo ran from April 16 to July<br />

31, <strong>2018</strong> and offered customers<br />

an opportunity to choose<br />

the category within which they<br />

wanted to be rewarded.<br />

Quickteller, Nigeria’s leading<br />

consumer payments portal<br />

and one of the flagship payment<br />

brands of Interswitch, is a<br />

seamless, digital payments and<br />

commerce platform offering<br />

convenient access to an array of<br />

lifestyle services and utility payments<br />

via channels that matter<br />

to our diverse customers.

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