PDS02: Luna Park, 1 Olympic Drive, Milsons Point - North Sydney ...
PDS02: Luna Park, 1 Olympic Drive, Milsons Point - North Sydney ...
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ITEM <strong>PDS02</strong> REPORTS 22/08/11<br />
N O R T H S Y D N E Y C O U N C I L R E P O R T S<br />
Report to General Manager<br />
Attachment: <strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong> 2011 Noise Audit Annual Review<br />
SUBJECT: <strong>Luna</strong> <strong>Park</strong>, 1 <strong>Olympic</strong> <strong>Drive</strong>, <strong>Milsons</strong> <strong>Point</strong><br />
AUTHOR: Fiona Mulcahy, Team Leader - Environmental Health, 3 August 2011<br />
EXECUTIVE SUMMARY:<br />
The attached acoustic report provides an analysis of the findings of noise level surveying<br />
conducted at <strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong> (LPS) for the year ended March 2011.<br />
This report constitutes an annual review as required by Section 12 of the Acoustic Plan of<br />
Management (APOM), based on Condition 103 of Conditions of Development Consent<br />
No. 154-06-01 and Condition 33 of Development Consent No. 201-6-2002, both issued by<br />
the Minister for Urban Affairs and Planning.<br />
The objectives of the report are to:-<br />
• document the findings of the audit period with respect to operations at the park;<br />
• review proposals, if any, for planned mitigation works arising from the review and<br />
audit process;<br />
• examine any modifications to procedures that have been implemented during the<br />
period; and<br />
• review the effectiveness of the Acoustic Plan of Management and propose any<br />
changes to procedures for the forthcoming period.<br />
RECOMMENDATION:<br />
THAT the report be noted.<br />
Signed:<br />
Endorsed by:<br />
Manager Environment and Building<br />
Compliance
Report of Fiona Mulcahy, Team Leader – Environmental Health, 3 August 2011<br />
Re: <strong>Luna</strong> <strong>Park</strong>, 1 <strong>Olympic</strong> <strong>Drive</strong>, <strong>Milsons</strong> <strong>Point</strong> (2)<br />
LINK TO DELIVERY PROGRAM<br />
The relationship with the Delivery Program is as follows:<br />
Direction: 2 Our Built Environment<br />
Goal: 2.3 Provide effective compliance management<br />
BACKGROUND<br />
Currently procedures are in place that involve systematic noise survey observations at<br />
a number of locations around the <strong>Luna</strong> <strong>Park</strong> site so as to identify both the most audible<br />
source(s) and apparent noise level(s).<br />
Complaint records are kept and the actions taken in the event of a complaint are recorded.<br />
The purpose of the audit procedure is to regularly review equipment operating levels so that<br />
long term trends can be reviewed, to develop a log of operating noise level records and to<br />
ensure that continuing awareness of community noise issues, by <strong>Luna</strong> <strong>Park</strong> staff, is achieved.<br />
DETAIL<br />
The audit process consists of:<br />
• routine noise survey measurements by <strong>Luna</strong> <strong>Park</strong> staff taken at random times at<br />
a number of rear field locations around the site;<br />
• provisions for independent check survey measurements at equivalent locations to<br />
validate the adequacy of <strong>Luna</strong> <strong>Park</strong> survey measurement procedures; and<br />
• analysis of the survey findings.<br />
DISCUSSION<br />
The report advises that activities at <strong>Luna</strong> <strong>Park</strong> for the 12 month period complied with the<br />
Acoustic Plan of Management.<br />
No new noise generation issues were identified and the number of complaints (25) is reduced<br />
from last year. Of those 25 complaints, 9 were positively related to sound system noise,<br />
which has been a continuing focus of <strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong> noise management activities. Most<br />
complaints received were regarding the Tango (mostly PA noise).<br />
All public address systems at the park incorporate electronic level-limiting and regular<br />
training is provided to operators.<br />
Maloney’s Corner generated the most individual complaints at 5.<br />
Records of noise related complaints show that appropriate corrective actions were taken by<br />
<strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong> in accordance with the procedures of the Noise Management Plan.
Report of Fiona Mulcahy, Team Leader – Environmental Health, 3 August 2011<br />
Re: <strong>Luna</strong> <strong>Park</strong>, 1 <strong>Olympic</strong> <strong>Drive</strong>, <strong>Milsons</strong> <strong>Point</strong> (3)<br />
A review of the audit data shows that noise generated by activities at the park has remained<br />
almost constant between April 2010 and March 2011. As with previous years the noise levels<br />
recorded between 1:00am and 2:00am when no trading is occurring continues to be<br />
comparable with the last trading period between 11:00pm and midnight. Most substantial<br />
noise generation activities occur prior to 10:00pm.<br />
The survey results indicate that average levels remain almost identical with those observed<br />
the previous year.<br />
CONCLUSION<br />
Overall noise levels remain below those recorded during initial surveys conducted April –<br />
June 2004 and at the improved levels achieved following the initial trading period.<br />
The complaint records indicate that pro-active responses have been taken by LPS staff to<br />
improve either training or operational procedures in response to complaints.<br />
Examination of the 2010/11 complaint record shows that public address systems used at the<br />
site are the cause most regularly identified by complainants. All public address systems used<br />
in the park do incorporate system electronic level-limiting and the appropriate action of<br />
providing regular training to operators does appear to be occurring.<br />
A copy of the annual noise audit has been forwarded to the Lavender Bay Precinct for their<br />
information.
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 4<br />
ROBERT FIIZELL ACOUSTICS<br />
24 Coomonderry Ridge<br />
Berry NSW 25à5<br />
PO Bo,{ 1273<br />
<strong>North</strong> <strong>Sydney</strong> NSW 2059<br />
Australla<br />
Tel 61 4 16199837<br />
acoustlcs@fltzelLoom<br />
ABN40231 185080<br />
Acouslic Consultárlts<br />
Prlrrclpal; Robert Fitzell B.So., M,Phil (Arch), Ìr¡ilAAS<br />
LUNA PARK SYDNEY<br />
2011 NOISE AUDIT ANNUAL<br />
REVIEW<br />
Report No: AA50 LPS 20'll Report.doc<br />
lesue: 1, Date: 24 Junc 2011<br />
Prepared for:<br />
<strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong><br />
6 Glen Street<br />
<strong>Milsons</strong> <strong>Point</strong> NSW 2066<br />
ROEEFT FITZELT ACOUSTCS
<strong>Luna</strong> <strong>Park</strong> Syclney<br />
2011 Nolse Audlt Annual Flevlew<br />
AA50 LPS 2011 H€port.doc,lssue: 1, Date: 24 June 2011<br />
DOCUMENT CONTROL<br />
Document Title:<br />
Report No¡<br />
lssue Status:<br />
Commission Manager:<br />
Author¡sat¡on by:_<br />
COPYRIGHT<br />
Copyright @ by Robert Fitzell Acoustics<br />
LUNA PARK SYDNEY<br />
2011 Nolse Audlt Annual Review<br />
4A241 LPS 2011 Report.doc<br />
lssue: 1, Date: 24 June2011<br />
Robert Fitzell<br />
á¿t*><br />
All rights reserved. No part of the contents of<br />
this document may be reproduced or<br />
transmitted in any form by parties other than<br />
those authorised by <strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong>, by<br />
any means, unless otherwise authorised by<br />
written permission of Robert Fitzell<br />
Acoustics.<br />
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 5<br />
CONFIDENTIAL<br />
This document contains confidential<br />
information compiled solely for the use of<br />
<strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong>. All reasonable<br />
precautionary methods should be taken to<br />
prevent unauthorised access to this<br />
document. No responsibility is taken by<br />
Robert Fitzell Acoustics for outcomes arising<br />
from the unauthorised use of this documenl<br />
by any third party.<br />
HOBERT FITZELL ACOUSTICS<br />
"r
<strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong><br />
201 I Nols€ Audit Annual Review<br />
AA50 LPS 2011 Repon.doc,lssue; 1, Dalei24 June 2011<br />
1<br />
2<br />
3<br />
4<br />
5.<br />
b.<br />
7<br />
L<br />
9.<br />
10.<br />
11.<br />
4.2. ldentifying Potential Noise Nuisance Sources<br />
4.3. Comolaint Records<br />
4.4. Actioné in the Event of Complaint<br />
TABLE OF CONTENTS<br />
SUMMARY<br />
REFERENCED DOCUMENTS .....,....<br />
PRECIS OF THE NOISE AUDIT PERIOD REVIEW..<br />
ACOUSTIC PLAN OF MANAGEMENT (APOM)........<br />
4.1. Background lssues<br />
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 6<br />
NOISE AUDIT PLAN OUTLINE ..,.........,<br />
NOISE AUDIT MEASUREMENT PROCEDURES<br />
6.1 lnstrumentation...<br />
6.2. Training<br />
6,3. WeatherConditions<br />
6.4. Audit Measurement Process and Audit Records,.......,...,<br />
6.5. Modifications to lnitial Procedures<br />
REVIEW OF AUDIT RECORDS<br />
7.1. Overall Data Analysis .....,....,......<br />
7.2. lndividual Source Records...,......<br />
OTHER INVESTIGATIVE SURVEYS ..<br />
COMPLAINTS ANALYSIS<br />
REVTEW OF FrND1NGS,........,.......,.,...<br />
GLOSSARY OF TERMS.<br />
ROBEBT FITZELL ACOUSTICS<br />
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<strong>Luna</strong> <strong>Park</strong> SYdrrey<br />
201 1 Noise Audlt Annual Beview<br />
AA50 LPS 201 l Repon.doc lssue; 1, Dalei24 June 201 1<br />
1. SUMMARY<br />
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 7<br />
This report provides an analysis of the findings of noise level surveying conducted at <strong>Luna</strong><br />
<strong>Park</strong> <strong>Sydney</strong> (LPS) for the year ended March 2011.<br />
This report constitutes an annual review as required by Section 12 of the Acoustic Plan of<br />
Management (APoM), based on condition 103 of Conditions of Development Consent<br />
PAGE 1<br />
number 154-06-01 and condition 33 of Development Consent 201-6-2002, both issued by the<br />
Minister for Urban Affairs and Planning. The objectives of this report are to:<br />
r Document thê findings of the audit period with respect to the operalions of <strong>Luna</strong> <strong>Park</strong> ;<br />
r Review proposals, if any, for planned mitigation works arising from the review and audit<br />
procgss;<br />
r Examine any modifications to procedures that have been implemented during the<br />
period, and<br />
r Review the effectiveness of the Acoustic Plan of Management and propose any<br />
changes to procedures for the fofthcoming period.<br />
2. REFERENCED DOCUMENTS<br />
r Minister for Planning, "Notice of Determination of Development Application No 154-06.<br />
01". Condition 103 of the Development Consent details the ApoM,<br />
r Minister for Planning, "Notice of Determination of Development Application No 201-6-<br />
2002".<br />
r <strong>Luna</strong> <strong>Park</strong> Acoustic Plan of Management, dated 4th June 2002.<br />
r <strong>Luna</strong> <strong>Park</strong> Site Act 1990 (as amended).<br />
ROBERT FITZELL ACOUSTICS<br />
I
<strong>Luna</strong> <strong>Park</strong> Sydrroy<br />
201 1 Nois€ Audit Annual Review<br />
AA50 LPS 201 1 Report.doc l6sue: 1, Dat€:24 June 201 1<br />
3. PRECIS OF THE NOISE AUDIT PERIOD REVIEW<br />
Noise surveys conducted during the period 20010-11 within the <strong>Luna</strong> <strong>Park</strong> precinct and<br />
record of actions taken in the event of complaint demonstrate that <strong>Luna</strong> <strong>Park</strong> has complied<br />
PAGE 2<br />
with the Acoustic Plan of Management. No new noise generation issues associated with the<br />
operation of <strong>Luna</strong> <strong>Park</strong> have been identified during this period.<br />
Twenty five noise-related complaints were received by <strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong> staff during the<br />
period, nine of which positively related to sound system noise, The issue of noise control<br />
from sound systems has been a continuing focus of <strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong> noise management<br />
activities. Records of noise related complaints show that appropriate corrective actions were<br />
taken by <strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong> in accordance with the procedures of the Noise Management<br />
Plan.<br />
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 8<br />
The number of complaints received by <strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong> regarding noise during the 2010/11<br />
period has reduced when compared with the complaint record from the previous year.<br />
ROBERT FITZELL ACOUSTICS<br />
I
<strong>Luna</strong> <strong>Park</strong> Syr,lrey<br />
201 I Noise Audit Arrnual Revlew<br />
AA50 LPS 20 1 1 Reporl.doc lssue: 1 , Date: 24 June 201 1<br />
4. ACOUSTTC PLAN OF MANAGEMENT (APOM)<br />
4.1. Background lssues<br />
PAGE 3<br />
The acoustic plan of management makes provision for:<br />
r The fact that high levels of environmental noise are necessarily associated with the<br />
operation of <strong>Luna</strong> <strong>Park</strong> under the conditions required of the operator;<br />
r The fact that relocation of rides will not achieve effective community noise mitigation as<br />
the outcome will be an equal level of impact but at a different location;<br />
¡ The fact that <strong>Luna</strong> <strong>Park</strong> operations involves a large number of individual noisegenerating<br />
sburces, so that noise audit procedures need to identify individual noise<br />
sources where possible with the objective that noise mitigation opportunities can be<br />
prioritised.<br />
4.2. ldenlifying Potential Noise Nulsance Sources<br />
At the time of project Application, computer modelling was used to predict noise imission<br />
contours surrounding the site. At most locations, the noise levels shown from the computer<br />
model output exceeded the Project-Specific Noise Criteria of the EPA reported in Table 5 of<br />
the Acoustic Plan of Management, with the result that it is necessary to implement<br />
management procedures. These procedures involve systematic survey observations at a<br />
number of locations around the site so as to identify both the most audible source and<br />
apparent noise level. These records allow an objective record of both source significance<br />
and noise level and are used to assist review by <strong>Luna</strong> <strong>Park</strong> Management.<br />
4.3. Complaint Records<br />
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 9<br />
Complaínt records are an important basis from which to review the effectiveness of<br />
management procedures. These record the following:<br />
r Date of complaint receipt<br />
r Date and time of complaint cause<br />
r Location of complaint<br />
r Stated cause of complaint<br />
r Action taken by <strong>Luna</strong> <strong>Park</strong> Management to investigate cause<br />
r Finding<br />
r Name/s of <strong>Luna</strong> <strong>Park</strong> employee managing complaint<br />
ROBERT FITZELL ACOUSTCS<br />
f
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 10<br />
<strong>Luna</strong> Pdrk Sydttey<br />
201 1 Noise Audlt Arrnual Review<br />
AA50 LPS 201 1 Repon,doc l$ue: I , Date: 24 June 201 I<br />
4,4. Act¡ons ln the Event of Gomplalnt<br />
With reference to Section 1 1.2 of the APoM, the complaint reaction procedure isi<br />
r Record complaint details<br />
r lnspect stated cause of complaint and verify i<br />
a) Activity is in progress<br />
b) Activity complies with approved hours of operation<br />
c) Activity is operating normally<br />
r fmplement cgnective action for any of the above if appropriate<br />
r Measure operating noise levels at the most relevant monitor location<br />
r Verify that operating noise level contributions conform to the noise levels predicted ln<br />
Table 1 (referenced as Table 7 of the ApoM)<br />
r lmplement corrective actions if either time or noise level non-conformances occur.<br />
ROBEFÍ FITZELL ACOUSTCS
<strong>Luna</strong> <strong>Park</strong> Sydrrey<br />
201 I Noise Audlt Annual Reviow<br />
AASo LPS 201 1 Report.doc lssue: 1, Dalei 24 June 201 1<br />
5. NOISE AUDIT PLAN OUTLINE<br />
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 11<br />
PAGE 5<br />
The purpose of the audit procedure is to regularly review <strong>Luna</strong> <strong>Park</strong> operating noise levels so<br />
that long term trends can be reviewed, to develop a log of operating noise level records, to<br />
establish reference levels so as to assist investigation of any complaint, and to ensure that<br />
continuing awareness of community noise issues, by <strong>Luna</strong> <strong>Park</strong> staff, is achieved.<br />
The audit process consists of:<br />
r Routine noise survey measurements by <strong>Luna</strong> <strong>Park</strong> personneltaken at random times at<br />
a number of near field locations around the site'<br />
r Provision for independent check survey measurements at equivalent locations to<br />
validate the adequacy of <strong>Luna</strong> <strong>Park</strong> survey measurement procedures. After the<br />
commencement of operations in 2004, independent checks were carried out by Hyder<br />
Consulting Pty Ltd. ln view of the good correlation between the <strong>Luna</strong> <strong>Park</strong> surveys and<br />
those of Hyder Consulting Pty Ltd it was concluded that future check survey<br />
measurements would be conducted on an occasional basis only'<br />
r Analysis of the survey findings. The results from the first year of survey measurements<br />
was considered sufficient to validate the reliability of the environmental computer model<br />
predictions issued as part of the project approvals stage. The focus of the<br />
subsequenet data analysis conducted for each annual period has been to review the<br />
priorities for ongoing environmental noise management.<br />
BOBERT F]TZELL ACOUSTICS<br />
I
t-Lrna <strong>Park</strong> SYdttey<br />
201 I Noise Audlt Anntral Revlew<br />
AA50 LPS2O1 1 Bepon.doc lssue: 1, Date: 24 June2011<br />
6. NOISE AUDIT MEASUREMENT PROCEDURES<br />
6.1. lnstrumentatlon<br />
PAGE 6<br />
The instrurnentation used by <strong>Luna</strong> <strong>Park</strong> staff to conduct noise audit survey measurements is:<br />
¡ Sound level meter calibrator<br />
r Type 2 sound level meter capable of measuring Lq, with A-weighted filter circuits.<br />
6.2. Trainlng<br />
Training, by experiênced personnel, in the use of the <strong>Luna</strong> <strong>Park</strong> sound level meters and in<br />
the plan of Management procedures is provided to any new staff required to undertake noise<br />
audit suruey measurements. Records of staff induction have been sighted'<br />
6.3. WeatherConditlons<br />
lnclement weather conditions occurring during noise surueying are recorded so as to help<br />
identify measurements that may have been affected by wind and/or rain. Temperature is not<br />
recorded.<br />
6.4. Audit Measurement Process and Audit Records<br />
The following records are generated by the procedure for each measurement location:<br />
. Lea,based on a 60 second survey sample, if necessary moving across an area to avoid<br />
unäue influence from a discrete þersoñ or noise source. Up to 3 repeated<br />
measurements may be obtained'where the operator considers there is uncertainty or<br />
variability in the noise sources involved'<br />
r The identification of the source judged to be dominating the measured noise levels at<br />
the time of the surveY'<br />
r Measurement location, date, time and weather conditions<br />
6.5. Modlficatlons to ln¡tlal Procedures<br />
Throughout the implementation of the noise audit process, a number of modifications to the<br />
initial procedures were found to be required. With reference to the audit locations stated in<br />
the Acoustic Plan of Management document, a number of noise survey locations were added<br />
or refined during the first year of operat¡on. The consolidated 2006/7 measurement positions<br />
have been retained throughout the current period. Three of the nine measurement survey<br />
positions are internal to <strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong> and the data, taken for management purposes' is<br />
not relevant to this review rePoft'<br />
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 12<br />
ROBEBT FITZELL ACOUSTICS<br />
"r
<strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong><br />
201 1 Noise Audit Annual Beview<br />
AA50 LPS 201 1 Report.doc lssue: 1, Date: 24 June 201 1<br />
7. REVIEW OF AUDIT RECORDS<br />
7.1. Overall Data Analysis<br />
The data from routine noise surveying at the site has been analysed to determine key<br />
PAGE 7<br />
findings. During the annual noise audit period more than 21,000 survey measurements were<br />
taken by the LPS staff. For this annual sample of records, the influence of adverse wind and<br />
weather conditions is more apparent than has applied for previous years. Roughly twelve<br />
measurement record errors, involving record of an incorrect date, were identifiable. Given<br />
the large number oÏ survey record entries involved, this quality of record keeping is excellent.<br />
Analysis of the noise survey data clearly shows a consistently high level of compliance by<br />
LPS with the audit process of the APoM. The consistency with which noise audit surveying<br />
has been conducted is demonstrated by the records shown in Figure 1.<br />
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Flgure 1 : 2010-11 Noise Audit Record<br />
The data presented in Figure 1 shows that noise generation by <strong>Luna</strong> <strong>Park</strong> activities has<br />
remained almost constant between April 2010 and March 201 1 . There is no statistical<br />
indication for the data of either an upward or downward trend in site noise generation.<br />
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l.una <strong>Park</strong> <strong>Sydney</strong><br />
2011 Noise Audit Annual Revlew PAGE I<br />
AA50 LPS 201 1 Report.doc lssu€: 1, Date: 24 June2011<br />
Figure 2 presents a scatter plot of noise survey data against the time the surveys were<br />
undertaken. lt is instructive to note that the survey data obtained at 1am to 2am when no<br />
trading is occurring continues to be comparable with the last trading period data between<br />
23:00 and 24:00, as has been the case since commencement of <strong>Luna</strong> <strong>Park</strong> operations. Most<br />
substantial noise-generating activities at <strong>Luna</strong> <strong>Park</strong> clearly occur prior to 1Opm.<br />
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ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 14<br />
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Figure 2: Survey Measurement Times<br />
Table 1: Summary of Survey Findings, Average Survey Level Findings, dB(A)<br />
The 2010/1 1 survey results included in Table 1 indicate that average levels at the same<br />
survey locations remain almost identical with those observed during the previous year,<br />
When records involving <strong>Luna</strong> <strong>Park</strong> noise sources alone are examíned for the survey<br />
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Location Location Name 201 0 2011<br />
1 Boardwalk adjacent to Crystal Palace<br />
2 Top of Paul Street Stairs<br />
3 Opposite Glen Street Stairs<br />
4 Boardwalk Opposite Harbour View Crescent<br />
6 Top Carpark Glen Street (corner Dind + Glen St)<br />
8 Glen Street Stairs Landing<br />
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ROBERT FITZELL ACOUSTICS<br />
64<br />
64<br />
61<br />
57<br />
65<br />
65<br />
ï<br />
o<br />
ö<br />
c<br />
o
Table 3: Apparent ranklng of onvfronmontal noiae sourcea affectlng Mllsons Polnt<br />
<strong>Luna</strong> Palk Actlvltios Non-<strong>Luna</strong> <strong>Park</strong> Activitles<br />
T<br />
B<br />
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 15
<strong>Luna</strong> <strong>Park</strong> Syclney<br />
201 1 Noise Audlt Annual Review<br />
AA50 LPS2011 Report.doc lssue: 1, Date: 24 June2011<br />
8. OTHER INVESTIGATIVE SURVEYS<br />
No other noise surveys assoc¡ated with the Acoustic Plan of Management and/or noise<br />
mitigation works assessment have been carried out during the period 2010111.<br />
9. COMPLAINTS ANALYSIS<br />
The complaints register has been maintained by <strong>Luna</strong> <strong>Park</strong> management as part of the<br />
PAGE 1 1<br />
Acoustic Plan of Management. The total number of recorded complaints for the period is 25.<br />
A summary of the ðomplaint issues is set out below in Table 4.<br />
Table 4: Summary of Gomplaint lssues<br />
Basic Cause<br />
Tango (mostly PA)<br />
Maloney's Corner<br />
Tumblebug<br />
Spider PA<br />
Not stated<br />
Power Surge<br />
LPS Generally<br />
Pirates Revenge<br />
Functions<br />
Ranger<br />
Number Received<br />
2009/10<br />
18 11<br />
5 5<br />
2<br />
2<br />
3 2<br />
2 2<br />
3<br />
4<br />
1<br />
Number Received<br />
2010111<br />
lnspection of the complaint record shows that management of noise from PA systems<br />
continues to be the most frequently voiced concern and most clearly for the Tango. Of the<br />
complaints, noise associated with Tango generated the highest number of recorded<br />
complaints at eleven, however noise from Maloney's Corner generated the most<br />
complainants at five. The complaint record indicates that Maloney's Corner is the cause of<br />
the most widespread comPlaint,<br />
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 16<br />
3<br />
2<br />
FOBERT FITZELL ACOUSTICS<br />
ï
<strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong><br />
2011 Nolse Audit Annual Review<br />
AA50 LPS 2011 Report.doc lssue: 1, Date:24 June2011<br />
10. REVIEW OF FINDINGS<br />
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 17<br />
Extensive, routine noise audit measurements have continued to be taken at <strong>Luna</strong> <strong>Park</strong><br />
PAGE 12<br />
during the period April 2010 to March 2011. The records summarised in Figure 1 shows that<br />
<strong>Luna</strong> <strong>Park</strong> has maintained a strong commitment to the procedures and recommendations<br />
made in the Acoustic Plan of Management.<br />
Analysis of the survey data has produced a number of key findings that show overall noise<br />
levels at the park remain below those recorded during initial surveys conducted in Aprilto<br />
June 2004 and at fte improved levels achieved following the initial trading period.<br />
The complaint record indicates that pro-active responses have been taken by LPS staff to<br />
improve either training or operational procedures in response to complaints. Examination of<br />
the 2010/11 complaint record shows that public address systems used at the site are the<br />
cause most regularly identified by complainants. All public address systems used in the park<br />
do incorporate system electronic level-limiting and the appropriate action of providing regular<br />
training to operators does appear to be occurring.<br />
FOBERT FITZELL ACOUSTICS<br />
"r
<strong>Luna</strong> <strong>Park</strong> <strong>Sydney</strong><br />
2011 Nolse Audlt Annual Revlew<br />
AA50 LPS 2011 Report.doc ls6ue: 1, Date:24 Juno2011<br />
11. GLOSSARY OF TERMS<br />
A-welghted Level<br />
As per dB(A) defined below,<br />
Amblent Sound<br />
Of an environment:the all-encompassing sound associated with that environment, being a<br />
compos¡te of sounds from many sources, near and far.<br />
Background Sound Level:<br />
The average of the lowest levels of the sound levels measursd ln an affected area in the<br />
absence of noise from occupants and from unwanted external amblent noise sources.<br />
Declbel, dB:<br />
Unit of acoustic measurement. Measurement of power, pressure and intensity may be<br />
expressed in dB relative to standard reference levels.<br />
dB(A):<br />
PAGE 13<br />
Unit of acoustic measurement electronically weighted to approxlmate the sensitivity of human<br />
hearing to sound frequency.<br />
Lso' L1s, etc:<br />
A statistical measurement giving the sound pressure level which is exceeded for the given<br />
percentile of an observation period, i.e. Lso is the levelwhich is exceeded for 90 percent of an<br />
observation period, Lgo is commonly referred to as a basis for measuring the background<br />
sound level,<br />
L¡e6, etC:<br />
An A-weighted statistical noise measurement.<br />
Laug,ri<br />
The A-weighted background sound measured over a time interual T.<br />
Laeqrl<br />
ATTACHMENT TO <strong>PDS02</strong> - 22/08/11 Page 18<br />
Equivalent continuous A-weighted sound pressure level. The value of the A-weighted sound<br />
pressure level of a continuous steady sound that, within a measurement time interval T, has<br />
the same A-weighted sound energy as the actual time-varying sound.<br />
ROBERT FITZELL ACOUSTICS<br />
r