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Credit Management October 2018

The CICM magazine for consumer and commercial credit professionals

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ICO urges greater transparency<br />

in managing personal data<br />

>NEWS<br />

IN BRIEF<br />

THE Information Commissioner is<br />

reminding organisations to be transparent<br />

with people’s personal information, after<br />

a survey revealed trust and confidence in<br />

how organisations handle personal data is<br />

still low, despite an improvement across<br />

sectors.<br />

The research found that one in three<br />

people (34 percent) have trust and<br />

confidence in companies and organisations<br />

storing and using their personal<br />

information. This is up from one in five<br />

people in 2017 (21 percent).Trust and<br />

confidence are lowest among social media<br />

companies, with only one in seven (15<br />

percent) people stating that they have trust<br />

and confidence in them.<br />

Elizabeth Denham, Information<br />

Commissioner, says personal data has<br />

become the currency by which society<br />

does business: “But advances in technology<br />

should not mean organisations racing<br />

ahead of people’s rights. Individuals should<br />

be the ones in control and organisations<br />

must demonstrate their accountability to<br />

the public.” Other statistics from the ICO<br />

survey show a significant increase in the<br />

proportion of respondents stating they<br />

would get advice and/or information from<br />

the ICO (33 percent), a 15 percent point<br />

increase from 2016.<br />

The ICO launched its long-term public<br />

information campaign ‘Your Data Matters’<br />

to coincide with the new Data Protection<br />

Act in May <strong>2018</strong>. This campaign and its<br />

fingerprint characters will help increase<br />

the public’s awareness of their rights and<br />

also the obligations that those holding it<br />

have. ico.org.uk<br />

But advances in<br />

technology should not<br />

mean organisations<br />

racing ahead of people’s<br />

rights. Individuals should<br />

be the ones in control<br />

and organisations<br />

must demonstrate their<br />

accountability to the<br />

public.<br />

Girl Power<br />

THE percentage of women on the boards<br />

of FTSE100 companies was just 28 percent<br />

last year, despite campaigns such as the<br />

30 percent Club which lobby for greater<br />

female representation at the top of<br />

business. The high percentage of female<br />

directors within the SME community,<br />

however, reflects the surge in the number<br />

of women starting businesses in recent<br />

years as the ‘enterprise gap’ starts to close.<br />

Last year, 31 percent (187,340) of directors<br />

at UK SMEs were women.<br />

House of ill repute<br />

A company boss who bought a house with<br />

money from a £175,000 tax fraud has been<br />

jailed. Pratap Modhvadia deliberately<br />

hid company sales and lied about his<br />

role as director to evade paying VAT and<br />

Corporation Tax before stashing the<br />

proceeds in a secret bank account, a HM<br />

Revenue and Customs (HMRC) investigation<br />

revealed.<br />

gov.uk/government/organisations/hmrevenue-customs<br />

CICM meets new<br />

Small Business<br />

Minister<br />

CHIEF Executive of CICM, Philip King, met<br />

recently with new Small Business Minister,<br />

Kelly Tolhurst MP (pictured) for the first time<br />

since her appointment. “I was genuinely<br />

impressed by her candour and enthusiasm<br />

to work with CICM and others to drive<br />

change in payment culture,” Philip said.<br />

“We very much look forward to having an<br />

ongoing dialogue in the future.”<br />

Under the sea<br />

BIBBY Financial Services (BFS) has provided<br />

a £500,000 Export Finance facility to<br />

Subsea Technologies (STL), an international<br />

engineering business, specialising in subsea<br />

hydraulic and mechanical connectors. The<br />

company’s background is in the design,<br />

construction and maintenance of subsea<br />

drilling, well intervention and subsea well<br />

control systems. The business recently<br />

launched a 3D visualisation service which<br />

allows oil and gas firms to review and<br />

assess complex products before they are<br />

made.<br />

bibbyfinancialservices.com<br />

Balloon businesses on the up and up<br />

ALMOST three quarters of small- and mediumsized<br />

enterprises (SMEs) in the UK are adopting<br />

increasingly flexible business models to deal<br />

with fluctuating customer demand.<br />

New research from Direct Line Business<br />

found that 74 percent of the 505 SME leaders<br />

surveyed have set up their businesses so they<br />

can scale up or down without affecting overall<br />

viability. These so-called ‘balloon businesses’,<br />

of which there are believed to be three million<br />

in the UK, are better able to manage changing<br />

market pressures.<br />

These small firms change the number of<br />

employees, with half of SMEs and a third of<br />

micro businesses saying their staff numbers<br />

fluctuate throughout the year, and one in<br />

ten planning to increase their headcount in<br />

the coming year. They are also approaching<br />

premises and property with a more short-term<br />

focus, taking advantage of short-term leases<br />

and temporary or pop-up locations.<br />

SMEs also highlighted a lack of consistent<br />

revenue throughout the year, with significant<br />

peaks and troughs. Many are diversifying into<br />

new areas to manage these pressures, with one<br />

in six planning to start offering a new product<br />

or service within their own industry in the<br />

coming 12 months.<br />

“Traditionally business growth has<br />

been viewed as a linear process, but small<br />

companies are now incredibly agile, hiring<br />

contractors to meet demand and taking<br />

advantage of short-term leases to test the<br />

landscape and expand their footprint,” says<br />

Jazz Gakhal, Managing Director at Direct Line<br />

for Business.<br />

“By adopting flexible working practices, they<br />

can quickly scale up or down their operations<br />

without putting the company’s survival at risk.”<br />

directlineforbusiness.co.uk<br />

By adopting flexible<br />

working practices,<br />

they can quickly scale<br />

up or down their<br />

operations without<br />

putting the company’s<br />

survival at risk.<br />

Jazz Gakhal,<br />

Managing Director at<br />

Direct Line for Business<br />

The Recognised Standard / www.cicm.com / <strong>October</strong> <strong>2018</strong> / PAGE 7

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