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Houston BOMA Highlights, Q4 2018

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HIGhlights<br />

<strong>Q4</strong> • <strong>2018</strong><br />

The Technology<br />

Issue<br />

• Technology and<br />

Emotional Intelligence<br />

are our Friends<br />

• 5 Apps Our<br />

Members Love<br />

• <strong>Houston</strong> <strong>BOMA</strong><br />

Embraces Technology<br />

with Amazon Business


Technology and Emotional Intelligence are our Friends<br />

President’s<br />

Message<br />

Jack Gregoire,<br />

CPM<br />

Parkway<br />

Properties, Inc.<br />

Greetings!<br />

The theme of the fourth quarter newsletter is<br />

Technology, so in the interest of being a team player<br />

I thought I would contribute at least a bit to the theme.<br />

Toward that end, let me begin with two quotes:<br />

“Technology is nothing.<br />

What’s important is that you have<br />

a faith in people, that they’re<br />

basically good and smart, and if<br />

you give them tools, they’ll do<br />

wonderful things with them.”<br />

— Steve Jobs<br />

“Technology is just a tool.<br />

In terms of getting the kids<br />

working together and motivating<br />

them, the teacher is the<br />

most important.”<br />

— Bill Gates<br />

device, each of us is tasked in some way with recruiting,<br />

developing, being responsive to, collaborating with and<br />

getting along with people from all walks of life, all day<br />

long. We’re only successful to the point that we interface<br />

well with other people.<br />

So, one more quote to help me make my point:<br />

“Technology is a<br />

useful servant but a<br />

dangerous master.”<br />

— Christian Lous Lange<br />

I love technology. I think we all agree that it has made<br />

us better at everything we do and offers us limitless ways<br />

to rethink and expand the experiential nature of what<br />

office is and does for our users.<br />

The point I attempt to make here is to enthusiastically<br />

encourage the embrace of technology, but at the same<br />

time, remind that it’s only valuable to the extent that it<br />

makes us better at our core mission and doesn’t become<br />

the mission itself at the expense of the people it should<br />

be designed to serve.<br />

I really like these quotes because the two most iconic<br />

technology personalities who have ever walked the planet<br />

de-emphasize technology to the point that they define<br />

it as “just a tool” and highlight instead the importance<br />

of “people.”<br />

And as property management professionals, vendors,<br />

contractors and consultants working in the built environment,<br />

we are necessarily all about all manner of people,<br />

all day long. No matter how much we love new apps, the<br />

latest energy management software or the newest Apple<br />

Emotional Intelligence<br />

I should mention that because this is the fourth<br />

quarter newsletter, it’s the last article I have the privilege<br />

of offering for your consideration as my year of serving<br />

as your President ends.<br />

It’s been fun to opine on the quarterly theme as well as<br />

one-off topics while I basically ignored writing about the<br />

happenings of <strong>Houston</strong> <strong>BOMA</strong>. Tammy and the amazing<br />

<strong>BOMA</strong> staff are so much better at that than I could ever<br />

be, so for me at least, it’s been interesting to use my space<br />

technology<br />

page 2<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>


to attempt to till new ground, spur a thought process<br />

and to try to avoid being repetitive.<br />

In quarter one, we covered embracing change, in<br />

quarter two, it was various ways for members to contribute<br />

to <strong>BOMA</strong>, and in quarter three, responsibility as it<br />

relates to generational influences in the workplace. Many<br />

of you were generous in your response to these missives<br />

and I appreciate that.<br />

So, for my last article, I’ve been thinking about logic<br />

and common sense, the way the two intersect and relate<br />

to people management, and why our quality of life seems<br />

to decrease when either one is in short supply in us or in<br />

those around us.<br />

According to Daniel Goleman, an American psychologist<br />

who helped to popularize emotional intelligence,<br />

there are five primary elements involved:<br />

• Self-awareness.<br />

• Self-regulation.<br />

• Motivation.<br />

• Empathy.<br />

• Social skills.<br />

To me, because it’s so hard to change behavior, we can<br />

focus on just the first two bullets to make it easier and<br />

create an equation like:<br />

A few underlying premises:<br />

• Logic and common sense aren’t the same thing<br />

• Common sense only works to the extent it is<br />

applied with logic<br />

• Emotional Intelligence is the linkage of logic<br />

and common sense<br />

So why would I be thinking about this? Many times<br />

a day (and this is probably true for all of us) I encounter<br />

a situation where someone around me behaves in a<br />

way that runs counter to a common sense or logical<br />

approach, and as a result, erodes my quality of life. It<br />

could be the guy in traffic behind me who speeds up<br />

when I turn on my blinker to signal my lane change<br />

or the lady at the restaurant who cuts my breakfast<br />

sandwich in unequal halves (I know, it still tastes the<br />

same, but…) or the guy in the lobby talking on his<br />

phone in speaker mode so I have to hear both sides<br />

of his uninspired conversation.<br />

I just think if we’re ever going to end this madness,<br />

that we must be willing to talk openly about the need to<br />

elevate our emotional IQs when it comes to managing,<br />

developing and interacting with people.<br />

self-awareness<br />

+ self-regulation<br />

= filter<br />

Really, that’s about it, right? I mean, with just a little<br />

awareness along with even, mild impulse control, the guy<br />

behind me in traffic will let me slide over so I don’t have<br />

to floor it while simultaneously telling him he’s number<br />

one, my favorite breakfast chef will cut my sandwich<br />

down the middle so both halves fit better in the little salsa<br />

cup I have to dip them in, and the guy in the lobby on his<br />

phone will realize he can use his headphones instead of<br />

his speaker and talk with his inside voice to spare me and<br />

others his after-work plans.<br />

I’m sure we could all think of a few examples where<br />

higher emotional IQ would be nice in our work and<br />

<strong>BOMA</strong> committee and meeting environments as well.<br />

Thanks again everybody for being such awesome<br />

<strong>BOMA</strong> members in <strong>2018</strong>. Overall membership, attendance<br />

at member events and committee involvement were<br />

off the charts this year which speaks loudly to the value<br />

you place on “your” organization.<br />

Finally, I want to extend a very public thank you to<br />

Tammy and the stellar <strong>Houston</strong> <strong>BOMA</strong> staff. Our local<br />

<strong>BOMA</strong> sets a high bar for all others and that is in no small<br />

part attributable to the <strong>BOMA</strong> staff commitment to serve<br />

our membership with across the board excellence.<br />

technology<br />

Best, Jack<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong> page 3


Save the Date for Our 2019 Educational<br />

Courses and Seminars<br />

Keep up with all of our upcoming courses at www.houstonboma.org. For information<br />

about sponsorship, contact Elisa Suarez at esuarez@houstonboma.org.<br />

BOMI RPA Designation Courses<br />

Budgeting and<br />

Accounting<br />

February 11-14, 2019<br />

Real Estate Investment<br />

and Finance<br />

June 17-20, 2019<br />

Law and Risk<br />

September 16-19, 2019<br />

<strong>Houston</strong> <strong>BOMA</strong> Courses<br />

Foundations of Real Estate<br />

Management<br />

March 20 – April 17, 2019<br />

(Class held weekly)<br />

Building Engineering<br />

Management 101<br />

October 9 – 23, 2019<br />

(Class held weekly)<br />

Seminars (Topics and speakers to be determined)<br />

March 6, 2019 August 21, 2019 November 6, 2019<br />

<strong>BOMA</strong> Mission<br />

The mission of the <strong>Houston</strong> Building Owners and<br />

Managers Association is to support and advance<br />

the interests of the commercial real estate industry.<br />

<strong>Houston</strong> <strong>BOMA</strong> will be an organization of advocacy<br />

and sustainable building practices that utilizes the<br />

strengths, talents and leadership of its members and<br />

industry associates to build value and lasting relationships<br />

with our community through professional<br />

development, networking and sharing of information.<br />

<strong>BOMA</strong> Vision<br />

To be the recognized industry leader in both<br />

legislative advocacy and professional development<br />

for a broad spectrum of commercial real estate<br />

professionals in the <strong>Houston</strong> market.<br />

page 4<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>


Course Highlight Building Engineering Management 101<br />

DETAILS:<br />

Wednesdays from October 31 – November 14, <strong>2018</strong><br />

2:30 – 5:30 pm each day (3 days)<br />

<strong>Houston</strong> <strong>BOMA</strong> Office, 9 Greenway Plaza, Suite 100, <strong>Houston</strong>, Texas, 77046<br />

<strong>Houston</strong> <strong>BOMA</strong> is proud to present our newest course, Building Engineering Management 101.<br />

KEY TOPIC<br />

Created by <strong>Houston</strong> <strong>BOMA</strong>’s most knowledgeable members, the course will give students a high-level<br />

AREAS:<br />

overview of engineering and a deeper understanding of all aspects of property management and<br />

effective communication skills that will help further their careers. With just one afternoon class per week, engineers<br />

can fit the course into their busy schedules and expand their expertise in just a few weeks.<br />

<strong>Houston</strong> <strong>BOMA</strong> will provide a Certificate of Completion to all students who successfully complete<br />

the course. The Certificate of Completion can be used to waive their enrollment fee ($225) for the<br />

BOMI SMT/SMA designation program.<br />

Key topic areas include:<br />

• Basic Understanding of the Business • Risk Management and Regulatory Compliance<br />

• Communication Skills<br />

• Financial Processes, Budget, and Lease Basics<br />

• Fire and Life Safety<br />

• Career Development<br />

PRICING:<br />

Pricing: Members: $325 l Non-Members: $425<br />

Our member rate for this course will be extended to all engineers within our member buildings, so<br />

take advantage of this membership benefit and register your building engineers today to help them grow<br />

into industry leaders! For more information, contact Elisa Suarez at esuarez@houstonboma.org. n<br />

Visit houstonboma.org<br />

to register.<br />

Save the Date for Our<br />

Tenant Amenities Seminar<br />

Wednesday, November 7, <strong>2018</strong><br />

8:00 am – 10:00 am<br />

Sugar Creek on the Lake, 14141 Southwest Freeway,<br />

Sugar Land, Texas, 77478<br />

Save the date for our last seminar of the year! Mark<br />

your calendar for an educational seminar showcasing the<br />

best and newest tenant amenities. Visit houstonboma.org<br />

for more information coming soon. n<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong><br />

page 5


Technology Takeover Wrap Up<br />

Technology took over in August at 609 Main with an<br />

interactive seminar! Members learned about innovations<br />

in security and safety, the use of new technologies such as<br />

robotics and drones in property management, and how to<br />

overcome the challenges of bringing an older building into<br />

the modern era. Thanks to our speakers, attendees, and<br />

Kimberly Clark for helping us host this awesome event. n<br />

Thank You to Our Generous Sponsor<br />

June Luncheon Wrap Up<br />

Thank you to everyone who came out to our June Membership Meeting!<br />

Over 150 <strong>BOMA</strong> members and guests attended the luncheon to hear from<br />

Mayor Sylvester Turner. The Mayor spoke about the City’s efforts to expand<br />

and attract new businesses, and thanked our building owners and managers for<br />

their creativity and innovation in developing spaces that people can enjoy for<br />

work and play. Special thanks to the Mayor, our volunteers, and Cotton for their<br />

sponsorship of this great event. n<br />

Thank You to Our Generous Sponsor<br />

page 6<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>


As the old saying<br />

goes, “Time is money.”<br />

A study conducted by<br />

SignalBoosters.com<br />

discovered U.S. companies<br />

lose up to $9 billion a<br />

year due to poor cellular<br />

reception.<br />

Paid Desk Vacation<br />

Employees drop nearly<br />

10 calls a day because of<br />

a lack of consistent<br />

reception. They try nearly<br />

3 times and spend 11<br />

minutes each day to<br />

reconnect on important<br />

tasks and calls.<br />

The compounding<br />

effect of losing time<br />

trying to find a signal,<br />

reschedule, call back,<br />

and generate an outcome<br />

<strong>2018</strong> In-Building Mobile Connectivity Report<br />

Sponsored Article<br />

Key Findings:<br />

1. The average US employee spends<br />

up to 44 hours a year dealing<br />

with poor cellular coverage.<br />

2. The average US employer pays<br />

$6,375.89 per employee due to<br />

dropped calls, slow internet,<br />

and reconnect time.<br />

3. Companies with a commercial<br />

signal boosting solution are<br />

3x more likely to have stellar<br />

signal which leads to greater<br />

productivity and potential<br />

revenue.<br />

amounts to a minimum of 44 hours lost for every employee each year.<br />

This is especially crucial for companies with a large sales/customer<br />

support department, because time lost is a threefold problem: salary paid<br />

to the employees unable to do their work, a loss of potential revenue during<br />

the downtime, and frustration toward employers who are not providing the<br />

best environment and tools.<br />

UnBonus Money<br />

For 8 out of 10 companies, there is a possibility to lose potential business<br />

due to dropped calls and poor connectivity. Over 55% of companies agree<br />

they’re more than likely to lose potential business when employees can’t<br />

make calls or use internet on their smartphones.<br />

Over 93% of companies say that productivity would<br />

increase if they had robust and dependable 3G and<br />

4G LTE service.<br />

Which means potential revenue gain if a company has<br />

exceptional cellular coverage goes up to $5,335.39 per<br />

employee. When combined with salary paid during downtime,<br />

it’s $6,375.89 loss per employee.<br />

Employee First<br />

In response to improving in-building cellular coverage,<br />

many companies are turning to commercial signal boosting<br />

solutions provided by the carriers or reputable installation<br />

teams like SignalBoosters.com.<br />

Companies with a signal booster reported<br />

the following:<br />

1. 88% said a signal booster had high impact on their<br />

productivity.<br />

2. Employee complaints, poor connectivity, and dropped<br />

calls were the top 3 reasons for installing a signal booster.<br />

3. The average employee with an in-building wireless signal<br />

booster potentially produces from 6 to 13% more<br />

revenue (up to $718.36 per year). n<br />

For the full report of this white paper,<br />

please visit SignalBoosters.com.<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong> page 7


The Future of <strong>Houston</strong> <strong>BOMA</strong>’s TOBY Program<br />

To better serve our members, <strong>Houston</strong> <strong>BOMA</strong> is adjusting the schedule for our TOBY Program<br />

from being offered annually to occurring every three years. As such, the program will take a hiatus<br />

for the 2019 and 2020 TOBY cycles, and <strong>Houston</strong>’s next TOBY Program will be held in 2021, with<br />

applications opening in 2020. By limiting the TOBY Program to every three years, buildings will<br />

have more time to plan and prepare for competing in this prestigious awards competition.<br />

If any building desires entry into the International TOBY competition prior to 2021, <strong>Houston</strong><br />

<strong>BOMA</strong> will make the necessary provisions of entering the building for TOBY consideration, just<br />

let us know! Interested TOBY entrants can fill out an application on our website, and <strong>BOMA</strong><br />

staff and local TOBY judges will help guide buildings through the competition. Although there<br />

will not be a local awards ceremony held by <strong>Houston</strong> <strong>BOMA</strong> during the hiatus, members can still<br />

move on to compete in regional and International competition as normal. We will continue to host<br />

workshops each year to assist any member interested in entering the TOBY Awards Competition.<br />

To find more information and to complete the TOBY application, visit<br />

houstonboma.org/tobyawards or contact Terri Kuvach at tkuvach@houstonboma.org. n<br />

Welcome to Our Newest<br />

Board Members<br />

We’re please to announce we have two new board<br />

members! Please welcome Lacey Withers, ABM, who<br />

is serving as our new Allied Professional Representative,<br />

and Scott Becker, RPA, CBRE, who is our newest<br />

Director. We thank these two leaders for their service<br />

to <strong>Houston</strong> <strong>BOMA</strong>.<br />

Lacey Withers<br />

Scott Becker<br />

page 8<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>


Meet Us at Moxie’s Members Only Social Wrap Up<br />

Cheers to our members! Thank you for<br />

meeting us at Moxie’s Bar & Grill for an<br />

end-of-summer social. Over 75 members<br />

came out to sip delicious beverages, savor<br />

tasty appetizers, and socialize with CRE professionals.<br />

Thank you to our volunteers and<br />

sponsors for making this event possible! n<br />

Thank You to Our Generous Sponsors<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong> page 9


<strong>2018</strong><br />

Monday, October 15, <strong>2018</strong><br />

BlackHorse Golf Club<br />

12205 Fry Rd, Cypress, Texas, 77433<br />

Visit houstonboma.org<br />

to register.<br />

Thank You to<br />

Our Generous Sponsor<br />

Our annual golf tournament is back! Join<br />

us for a day on the green to golf for a good<br />

cause, with proceeds benefiting the <strong>Houston</strong><br />

Police Department, <strong>Houston</strong> Fire Department,<br />

and the <strong>Houston</strong> <strong>BOMA</strong> Foundation.<br />

Participants will enjoy plenty of food and<br />

goodies on the course, as well as a silent<br />

auction, door prizes, and dinner after the<br />

tournament. Get your team before they sell<br />

out! Visit houstonboma.org to register. n<br />

Friday, December 7, <strong>2018</strong><br />

11:00 am – 1:30 pm<br />

Hotel ZaZa<br />

5701 Main Street, <strong>Houston</strong>, Texas 77005<br />

Get ready for <strong>Houston</strong> <strong>BOMA</strong>’s Annual Awards Extravaganza, our biggest<br />

membership lunch of the year! We’ll celebrate hardworking committees,<br />

thank our outgoing board members, announce our members of the year,<br />

and collect toys for donation to the <strong>Houston</strong> Fire Department’s annual<br />

toy drive. Our sponsorships and tickets sell out quickly, so don’t wait!<br />

Visit houstonboma.org to register today. n<br />

Visit houstonboma.org<br />

to register.<br />

page 10<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>


Mark Your Calendar for<br />

Business Exchange<br />

Business Exchange:<br />

Thursday, January 24, 2019, 3:00 pm – 6:00 pm<br />

Location to be determined<br />

reverse<br />

tradeshow<br />

Registration Open:<br />

Thursday, November 29, <strong>2018</strong> at 9:00 am<br />

Cost:<br />

$600 per Allied Professional company<br />

(includes two company representative tickets)<br />

$300 per additional company representative<br />

Proceeds benefit our BAC PAC<br />

Mark your calendar with a new date for Business<br />

Exchange! We’ve moved up the date of our annual “reverse<br />

trade show” from March to January. The 2019 Business<br />

Exchange will be held Thursday, January 24.<br />

This event provides a valuable opportunity for property<br />

management members to connect with allied professional<br />

members while raising funds for our BAC PAC. How does<br />

it work? Property managers and building engineers will be<br />

seated at tables, while allied professional representatives<br />

will rotate around the room, spending five minutes visiting<br />

with each property management representative. It’s like<br />

speed dating for new clients! This allows management to<br />

quickly learn about the latest industry-related products and<br />

services in a professional, controlled environment, while<br />

suppliers get to visit a large number of customers within a<br />

two-hour period.<br />

Annual Sponsors will receive priority registration prior to<br />

registration opening to all members. Registration will open<br />

to all members on Thursday, November 29, <strong>2018</strong> at 9:00 am<br />

sharp. Due to high demand and a limited number of spots,<br />

this event sells out in just minutes, so be sure to mark your<br />

calendar and prepare to register online as soon as registration<br />

begins. Your membership must be current to register.<br />

To help speed up the registration process and increase<br />

your chance of getting a spot at the event, be sure to have<br />

your houstonboma.org login credentials and payment<br />

information on hand for registration. Need help finding<br />

out your login credentials? Contact us at 713-266-5691<br />

or email Elisa Suarez at esuarez@houstonboma.org for<br />

assistance. Reset your password any time by visiting<br />

houstonboma.org/login.aspx and selecting the reset<br />

password link. n<br />

5 minute<br />

conversation<br />

valuable<br />

opportunity<br />

benefit<br />

BAC PAC<br />

connect<br />

with allied<br />

professional<br />

members<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong> page 11


5 Apps <strong>Houston</strong> <strong>BOMA</strong> Members<br />

LOVE<br />

For commercial real estate professionals,<br />

there’s more pressure than ever to do more<br />

with less. As our industry focus shifts more to<br />

the tenant experience, property management<br />

companies must offer amazing amenities and great<br />

customer service to effectively compete in the marketplace.<br />

In an increasingly connected world, that means property managers<br />

must be ready and able to manage property from anywhere – and reduce<br />

costs to stay competitive. How is that achieved? By implementing new<br />

technological solutions and working smarter, not harder. According to a<br />

new research report from <strong>BOMA</strong> International, companies who seek out<br />

new technology and make it a priority found highly effective solutions<br />

for over half of operational functions.* Imagine streamlining half of your<br />

daily tasks in a way that adds tenant value and increases overall property<br />

management efficiency.<br />

Most of us use apps in our personal lives all the time, for everything<br />

from managing finances to navigating traffic to online shopping, so it<br />

makes sense to begin using apps to manage tasks in our professional lives<br />

as well. We’ve rounded up a few of our tech-savvy members’ favorite apps<br />

that will not only help you do more with less, but also help you become a<br />

leader in technology for your company.<br />

Facility Management and Tenant Services<br />

Seth Eslami, Property Manager with 1225 North Loop Investments,<br />

Inc., says the most used system in his building is IMPAK Solutions, a<br />

100% cloud-based facility management system that streamlines daily<br />

management activities and fully engages tenants. The <strong>Houston</strong>-based<br />

company’s software is popular for its work order system, but it offers a<br />

wide variety of features that are customizable for each property. “I think<br />

it can be used as a 101 guide to property management. In order to completely<br />

input all the information needed for all the features, you realize<br />

everything you need to know about the property,” Seth says.<br />

Restroom Management<br />

“Onvation is the app that powers your restroom. No longer do you<br />

spend time and resources walking into a restroom that doesn’t require<br />

service,” says Jason Mock, CBRE. “With their powerful platform, powered<br />

by IBM, smart sensors now tell you which exact dispensers need replenishing<br />

and when. To make the data more powerful, it keeps track of restroom<br />

use so that you respond to higher volume restrooms first. This allows you<br />

to properly allocate resources which saves time and money and increases<br />

tenant satisfaction.”<br />

Disaster Preparedness and Management<br />

“I have had the privilege of working with Curtis Massey,<br />

developer of Massey Disaster Planning, ever since the<br />

program was a hard copy binder as far back as the late<br />

90’s. Now that there is an ‘app for that,’ I’m thrilled. My<br />

team and I have access to the Massey app on our mobile<br />

devices, as well as our desktops. Instant access to critical<br />

building information is just a few clicks away. Now that<br />

the City of <strong>Houston</strong> Fire and Police departments have<br />

access to buildings that are on-line, we feel more secure<br />

that should an emergency event occur in downtown<br />

<strong>Houston</strong>, first responders will have the information they<br />

need to act quickly.” – Cindy Magouirk, CBRE<br />

more<br />

DO<br />

with LESS<br />

Facility Management<br />

and Tenant Services<br />

Disaster<br />

Preparedness and<br />

Management<br />

Restroom Management<br />

Electronic Access<br />

Site Audits<br />

page 12<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>


Site Audits<br />

Industrial property manager Kathy Carter, Stream, likes using<br />

Site Audit Pro to make managing site audits and inspections easy.<br />

Kathy says, “The app is customizable for each client, buildingor<br />

tenant-specific, and can be used for property inspections,<br />

move-ins and move-outs. The app allows you to take photos,<br />

make comments and appoint several service providers to handle<br />

to different issues onsite.”<br />

Electronic Access<br />

“KastlePresence allows us to utilize Bluetooth technology that<br />

enables the user a hands-free building access option. When a<br />

tenant has added the Bluetooth option to their badge profile and<br />

downloaded the app, they can simply walk up to a building card<br />

reader with their phone in their pocket, and the controlled door will<br />

unlock. It’s a great way to offer our tenants convenience while still<br />

keeping the building secure. We’re all guilty of forgetting our access<br />

badges from time to time, but we rarely forget to take our phones<br />

with us!” – Courtney Wilkinson, Hines<br />

Time Management: <strong>Houston</strong> <strong>BOMA</strong> Staff Pick<br />

Trello is your newsletter editor’s favorite app for productivity. I<br />

love making lists and checking boxes as tasks are complete, but it’s<br />

tough to keep up with physical paper when so much of our world is<br />

digital. Trello allows you to create as many digital lists as you want,<br />

all in one place. You can add documents and photos, checklists,<br />

comments, due dates and notifications to each list, and share it<br />

with others. Create a family grocery list and get notified when<br />

someone adds an item, or subscribe to a project checklist to<br />

receive a message when the due date is approaching. Best of all,<br />

you can switch between the desktop and mobile apps seamlessly,<br />

so your lists are always with you. – Shannon Roberts, <strong>Houston</strong><br />

<strong>BOMA</strong> Marketing and Communication Manager<br />

*Source: <strong>BOMA</strong> International and Building Engines.<br />

Commercial Real Estate Technology Trends <strong>2018</strong>.<br />

Retrieved from <strong>BOMA</strong> International. n<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong> page 13


Improved Pricing<br />

Didn’t think Amazon<br />

pricing could get better? It can.<br />

Amazon Business gives you<br />

access to quantity discounts,<br />

pricing, and selection that are<br />

only available with an Amazon<br />

Business account.<br />

Business Prime<br />

Shipping<br />

Make it easy for everyone at<br />

work to have fast, free shipping<br />

benefits. The Business Prime Shipping<br />

Essentials plan is $179/year and gives<br />

you fast free shipping on eligible items<br />

on business accounts with up to 3<br />

users. Have more than 3 people that<br />

need the benefits? Amazon Business<br />

has plans that fit companies<br />

of all sizes.<br />

Approvals<br />

Need approval from a manager before<br />

making a purchase (or maybe you are the one<br />

doing the approving)? Amazon Business has<br />

“Approval Workflows” where you can approve<br />

or reject orders that any employee makes on<br />

Amazon. You choose who does the approving<br />

and the dollar amounts (or types of items)<br />

that require approval. Just think about it like<br />

submitting an expense report in real time (and<br />

that doesn’t require any extra work)!<br />

What’s unique about<br />

Amazon Business?<br />

<strong>Houston</strong> <strong>BOMA</strong> is embracing technology by teaming<br />

up with Amazon Business. Members receive<br />

access to the Amazon Business marketplace that<br />

combines the selection, convenience and value<br />

customers have come to know and love from<br />

Amazon, with new features and unique<br />

benefits tailored to the needs of businesses.<br />

Sign up for a free Amazon Business<br />

account by visiting houstonboma.org<br />

and selecting “Amazon Business Program”<br />

from the Service Providers menu.<br />

Multiple Users on a<br />

Single Business Account<br />

Have 3 people in your company that buy<br />

for the business? Have 100? All of them can<br />

be on one Amazon Business account. Quit<br />

having your purchases spread across multiple<br />

personal Amazon accounts. An Amazon<br />

Business account gives you the best of both:<br />

The ease of buying like you normally do on<br />

Amazon, but with multiple users under one<br />

business account for better visibility (and<br />

helps to minimize expense reports).<br />

Business Analytics<br />

Think Order History, but<br />

even better. Like reconciliation<br />

reports you can slice and dice<br />

by things like users, product<br />

category, and PO number. And<br />

of course it’s all available via a<br />

downloadable CSV file.<br />

Line Item<br />

Detail on your<br />

Credit Card statement<br />

Want more information on your<br />

Visa and American Express statement<br />

than “Amazon $231.65”– with<br />

Amazon Business you get more<br />

order details directly on your card<br />

statement, like the name of<br />

the item, the quantity purchased,<br />

taxes, and PO number.<br />

page 14<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>


<strong>Houston</strong> <strong>BOMA</strong> Ambassadors<br />

Congrats to Heather McMillon and Jen Suddreth for being this quarter’s top<br />

<strong>Houston</strong> <strong>BOMA</strong> Ambassadors! These hard-working individuals are helping us<br />

grow by spreading the word about <strong>BOMA</strong>. Thank you to all of our Ambassadors<br />

for another great quarter! Find out which ambassador and team recruited the<br />

most members at our Annual Awards Extravaganza on December 7. n<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong> page 15


Thank You to Our Newest<br />

<strong>Houston</strong> <strong>BOMA</strong> Foundation Donors<br />

For 84 years, <strong>Houston</strong> <strong>BOMA</strong> has been at the forefront of advancing our profession,<br />

and for the past two years the <strong>Houston</strong> <strong>BOMA</strong> Foundation has helped us do what no other<br />

association can: conduct annual Compensation and Economic Impact studies, develop<br />

leaders through the Leadership Lyceum program, create valuable tools for our<br />

members such as our Guide to Careers in Property Management and<br />

InternConnect portal, and give back to our community by raising nearly<br />

$50,000 for Hurricane Harvey victims.<br />

We’d like to thank Transwestern<br />

and Fantome Tower L.P. at<br />

1100 Louisiana for their recent<br />

generous donations! Their support will make<br />

a difference in the professional and personal lives<br />

of real estate professionals and will ultimately<br />

advance the entire industry.<br />

Join your <strong>BOMA</strong> peers in donating to the Foundation to support ongoing<br />

innovative efforts to improve the CRE workforce! Make a generous tax-deductible<br />

donation at houstonboma.org. n<br />

Kudos corner<br />

Thank you to these buildings and companies for donating space<br />

for our Legislative Advocacy Committee Meetings, Leadership<br />

Lyceum program and our Technology Takeover Seminar!<br />

Phoenix Tower – Parkway<br />

3 Greenway Plaza – Parkway<br />

609 Main – Hines<br />

811 Louisiana – Hines<br />

page 16<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>


<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong> page 17


Futurama<br />

By Tammy K. Betancourt, CAE – CEO<br />

I had a small epiphany the<br />

other morning at home, cozy<br />

in my favorite chair, browsing<br />

through news on my social<br />

media accounts. While I was<br />

busy catching up with overnight<br />

world events, I had my Roomba<br />

busy vacuuming, my Braava was mopping my kitchen<br />

floor, I told Alexa to adjust the lights and play some<br />

70’s rock, all while I waited on Instacart to deliver my<br />

groceries. It was at that moment I had the realization<br />

that life had been taken over by technology, and I<br />

asked myself, what is wrong with this picture? Have<br />

the machines finally taken over?<br />

Don’t get me wrong, I wasn’t so concerned that I<br />

leaped out of the chair and started doing housework.<br />

…our lives had indeed<br />

slowly and stealthily been<br />

taken over by the machines.<br />

Conversely, I thought that it would be fantastic if<br />

someone invented a device that would effortlessly<br />

clean bathtubs and toilets as well. And why hasn’t that<br />

happened already?<br />

Nevertheless, the moment did wake me up to the<br />

fact that our lives had indeed slowly and stealthily been<br />

taken over by the machines. New developments arrive almost ninja-like, and are<br />

readily embraced as the newest and best thing to make our lives better than ever.<br />

So too is the case with commercial real estate. I was fascinated to explore a lot of<br />

advanced technology and innovation coming to a building near you at the <strong>BOMA</strong><br />

Annual Conference and Expo in San Antonio:<br />

IoT. Internet of Things technology within building operations is changing forever<br />

the way energy, water, heating, ventilation, maintenance and security are supplied<br />

and utilized. Smart lighting, temperature, metering, and sensor systems improve<br />

operational performance and lower costs. Remote monitoring creates efficiencies<br />

and allows for failure avoidance through early detection of problems. The number<br />

of software programs that make property management “faster and easier”<br />

is staggering.<br />

Wellness. Such a buzzword these days, and the popularity of corporate wellness<br />

programs was evident in the number of exhibitors promoting nutrition and<br />

fitness programs and services to the CRE marketplace. Corporations want their<br />

employees to be healthy and happy and the CRE environment is key to providing<br />

the avenues to satisfy those needs.<br />

Robots. There a robots for everything from security patrols to floor cleaning.<br />

Impressive were the demonstrations of these machines that literally eliminate<br />

many “human” jobs and the costs that come with them. You may see a robot<br />

toppled over, but you’ll never catch one sleeping on the job. You can catch the<br />

security robots in action at our very own Brookfield Properties.<br />

Transportation. Advances in technologies for efficient, and artsy, bicycle<br />

storage were on display with bike maintenance stations being the stars of the<br />

show. Commuter and transportation solutions such as solutions for integrating<br />

rideshare into your traffic patterns were also available.<br />

page 18<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>


Food. An odd item for a technology piece, but the availability and variety of food choices is more<br />

important than ever to entice and satisfy tenants. The deli of the past is no longer attractive to today’s<br />

foodies, and there are more options than ever to outsource the delivery of food and beverage to your<br />

tenants. There were at least five different vendors providing tenant food options for CRE.<br />

The Smell Experience. Once considered only something hotels did, CRE is quickly adopting the<br />

experience of scent to create a sense of well-being in office buildings. Like hotels have been doing for<br />

some time, being greeted with a pleasant fragrance when entering a property can create a positive<br />

experience for tenants and visitors. Exhibitors were on hand that would allow you to develop your<br />

building or company’s own signature brand scent.<br />

Parcel Handling. Our new online retail habits are creating quite challenge for CRE managers<br />

on how to safely handle the increasing quantity of packages entering our buildings every day. There<br />

were several vendors on hand with new and efficient locker solutions designed to take the pain out<br />

of package delivery issues.<br />

It’s an exciting time to witness the advances available to the commercial real estate world these<br />

days. And as technology evolves, tenant’s technology needs will continue to change faster than we<br />

can reinvent ourselves and our shared spaces. So, as we march bravely forward into the future that<br />

is ours, here’s praying that the electricity that drives it all never fails. n<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong> page 19


Service provider directory Highlighted below are advertisers in this publication.<br />

Architecture<br />

Kirksey..................................................... (713) 426-7456<br />

Marx Okubo Associates, Inc..................... (713) 340-5389<br />

Attorneys<br />

Hoover Slovacek LLP............................... (713) 977-8686<br />

Building Automation<br />

Climatec, LLC........................................... (713) 983-6500<br />

Genea...................................................... (714) 694-0536<br />

O&M Resources, Inc................................. (281) 456-3568<br />

Building Automation<br />

Cook Mechanical..................................... (713) 398-3171<br />

Hunton Services...................................... (713) 252-8065<br />

Catering<br />

Event Catering <strong>Houston</strong> and<br />

Ice Cream Party....................................... (713) 680-2022<br />

The Freezing Point................................... (281) 676-3322<br />

Consultants<br />

AK Preparedness..................................... (206) 238-0055<br />

American Construction<br />

Integrity Scaffold Service Group.............. (346) 351-2965<br />

Investigations, Ltd................................... (713) 979-0862<br />

Champion National Security.................... (713) 542-5096<br />

Construction Ecoservices....................... (832) 456-1000<br />

Industrial Tax Consulting......................... (281) 481-1200<br />

Lerch Bates ............................................. (832) 413-5310<br />

Marx Okubo Associates, Inc.................... (713) 340-5389<br />

McDermott............................................... (832) 513-1134<br />

Morgan Elite Specialist Services, LLC.... (855) 445-3404<br />

NV5 Inc.................................................... (713) 398-6789<br />

O&M Resources, Inc................................. (281) 456-3568<br />

Platinum Environmental Solutions........... (713) 446-9737<br />

Stone and Glazing Consulting, LLC.......... (713) 960-0051<br />

sys-tek..................................................... (816) 229-9009<br />

Travertine Elevator Interiors.................... (214) 358-1680<br />

Trophy Fitness Design............................. (214) 906-2136<br />

Cooling Towers<br />

Tower Performance................................. (713) 643-0691<br />

Debris Removal<br />

1-800-Got-Junk?..................................... (713) 343-0315<br />

Daryl Flood Logistics............................... (713) 937-2911<br />

Goldstone Exterior Services..................... (713) 462-6900<br />

Dock Equipment<br />

Vortex Doors............................................ (800) 698-6783<br />

Electric Utility Company<br />

Centerpoint Energy – Services................ (713) 207-3631<br />

Electrical Contractors / Lighting Supplies<br />

E3 Electric, Ltd..................................(713) 622-1222<br />

Facility Solutions Group........................... (713) 822-2780<br />

Kilgore Industries LP................................ (713) 924-4900<br />

O&M Resources, Inc................................. (281) 456-3568<br />

Pieper <strong>Houston</strong> Electric........................... (713) 984-9342<br />

Elevators / Escalators<br />

Ascent Elevator Services LLC.................. (713) 461-6644<br />

Cab Interior Design, Inc........................... (512) 454-2663<br />

Captive..................................................... (972) 918-5216<br />

Eklund’s Inc............................................. (713) 682-7263<br />

Fujitec America........................................ (713) 690-1990<br />

JOBS/AMST – Interior and Exterior Building<br />

Restoration (AMST).................................. (713) 522-8925<br />

Kings III.................................................... (972) 462-0611<br />

KONE, Inc................................................. (281) 442-6619<br />

Lerch Bates ............................................. (832) 413-5310<br />

Otis Elevator Company............................. (713) 630-5107<br />

Schindler Elevator Corporation................ (713) 576-2315<br />

ThyssenKrupp Elevator............................ (713) 849-2191<br />

Travertine Elevator Interiors.................... (214) 358-1680<br />

Energy Consulting Services<br />

Able Engineering Services....................... (713) 341-7575<br />

Facility Solutions Group........................... (713) 822-2780<br />

Nexant, Inc............................................... (904) 861-7422<br />

NV5 Inc.................................................... (713) 398-6789<br />

O&M Resources, Inc................................. (281) 456-3568<br />

Schneider Electric Professional<br />

Services................................................... (713) 554-1628<br />

sys-tek..................................................... (816) 229-9009<br />

Energy Provider<br />

Constellation............................................ (713) 652-5568<br />

TXU Energy.............................................. (713) 953-5666<br />

Engineering Services<br />

Integrity Scaffold Service Group.............. (346) 351-2965<br />

Marx Okubo Associates, Inc..................... (713) 340-5389<br />

McDermott............................................... (832) 513-1134<br />

McMillan James Equipment Company.... (817) 912-0800<br />

MEI McCrory............................................ (281) 537-5000<br />

Nexant, Inc............................................... (904) 861-7422<br />

Spencer Engineers, Inc............................ (713) 621-2482<br />

sys-tek..................................................... (816) 229-9009<br />

Terracon Consultants Inc......................... (713) 690-8989<br />

Engineers/Environmental Consulting<br />

Construction Ecoservices....................... (832) 456-1000<br />

EFI Global, Inc.......................................... (832) 518-5145<br />

Nexant, Inc............................................... (904) 861-7422<br />

Platinum Environmental Solutions........... (713) 446-9737<br />

TCA | The Compliance Alliance LP........... (713) 263-7661<br />

Terracon Consultants Inc......................... (713) 690-8989<br />

Equipment Rental<br />

Clear Choice Office Solutions.................. (888) 788-4268<br />

McMillan James Equipment Company.... (817) 912-0800<br />

Sunbelt Rentals Pump & Power Services.(713) 672-7895<br />

Sunstate Equipment Co........................... (281) 492-3400<br />

Exterior Maintenance<br />

BLAST Incorporated................................. (713) 941-8118<br />

Edge Architectural Restoration................ (832) 257-0517<br />

Goldstone Exterior Services..................... (713) 462-6900<br />

Integrity Scaffold Service Group.............. (346) 351-2965<br />

JOBS/AMST – Interior and Exterior Building<br />

Midwest Maintenance............................. (614) 218-8410<br />

Restoration (AMST).................................. (713) 522-8925<br />

JOBS/AMST - Window Washing/Metal<br />

Refinishing/Waterproofing/Elevator<br />

Renovation (JOBS)................................... (713) 522-8925<br />

Lerch Bates ............................................. (832) 413-5310<br />

Stuart Dean Company.............................. (713) 401-1630<br />

Walton Roofing, Sheetmetal and<br />

Waterproofing.......................................... (713) 674-9777<br />

Fall Protection<br />

American Anchor..................................... (713) 438-2998<br />

ICBS LLC.................................................. (281) 932-0092<br />

Lerch Bates ............................................. (832) 413-5310<br />

Plasteco Inc............................................. (800) 231-6117<br />

Fire Protection / Life Safety Systems and Services<br />

Allied Fire Protection, L.P. / AFP Alarm<br />

and Detection, L.P.................................... (281) 485-6803<br />

BMF Solutions.......................................... (832) 220-1500<br />

Classic Protection Systems, Inc............... (713) 468-3573<br />

Climatec, LLC........................................... (713) 983-6500<br />

FireTron.................................................... (281) 499-1500<br />

Signal Boosters............................... (281) 738-3838<br />

Wilson Fire Equipment............................. (281) 841-1081<br />

Worldwide Power Products..................... (713) 538-2079<br />

Fitness/Exercise Company<br />

Marathon Fitness..................................... (281) 565-2307<br />

Floor Care<br />

APEX Surface Care................................... (713) 357-9039<br />

Corporate Care......................................... (713) 692-6300<br />

JOBS/AMST – Interior and Exterior Building<br />

Restoration (AMST).................................. (713) 522-8925<br />

JOBS/AMST – Window Washing/Metal<br />

Refinishing/Waterproofing/Elevator<br />

Renovation (JOBS)................................... (713) 522-8925<br />

Slip Free Systems, Inc............................. (281) 482-5577<br />

Stuart Dean Company.............................. (713) 401-1630<br />

Floor Matting<br />

Marathon Fitness..................................... (281) 565-2307<br />

Matting By Design................................... (636) 629-7275<br />

Slip Free Systems, Inc............................. (281) 482-5577<br />

Flooring<br />

Corporate Care......................................... (713) 692-6300<br />

Corporate Floors...................................... (832) 462-3736<br />

Gulf Coast Flooring & Services............... (713) 666-9704<br />

Mohawk Group........................................ (713) 629-5005<br />

Foundation Repair<br />

Uretek ICR Gulf Coast.............................. (281) 894-4990<br />

General Contractor<br />

American Technologies, Inc..................... (800) 400-9353<br />

Angler Construction................................. (713) 629-5860<br />

Arch-Con Corporation.............................. (713) 533-1900<br />

BLAST Incorporated................................. (713) 941-8118<br />

Claypoole Group LLC................................ (832) 477-4869<br />

Corinthian Contracting, LLC..................... (281) 846-6266<br />

Garrison Construction Group, LLC............ (281) 451-6987<br />

Golden Sands General Contractors.......... (979) 885-1919<br />

Goldstone Exterior Services..................... (713) 462-6900<br />

Guaranteed Builders Inc.......................... (713) 896-8967<br />

H Horizon Services, Inc............................ (832) 876-7785<br />

Hillier Restoration, LLC............................ (281) 886-7755<br />

NorCole, LLC............................................ (832) 347-3719<br />

O’Donnell/Snider Construction................ (713) 554-4508<br />

Turner Construction Company................. (713) 840-8441<br />

Generators: Sales, Service & Rental<br />

Eservus Online Corporate<br />

Concierge Services.................................. (281) 408-2012<br />

Meridian Contractors, LLC....................... (281) 759-1200<br />

Sunbelt Rentals Pump & Power Services.(713) 672-7895<br />

Worldwide Power Products..................... (713) 538-2079<br />

Glass Installation / Tinting<br />

Bosshamer Glass<br />

Company, Inc........................................... (713) 937-3917<br />

Clay’s Glass Service Inc........................... (713) 545-7791<br />

HVAC Services and Supplies<br />

AMS of <strong>Houston</strong>, Inc................................ (281) 403-1701<br />

APS Building Services, Inc....................... (713) 979-0720<br />

Camfil USA, Inc........................................ (832) 237-3555<br />

Cook Mechanical..................................... (713) 398-3171<br />

Cougar Sales, Inc..................................... (832) 912-7500<br />

Filter Maintenance Company................... (713) 432-0068<br />

Genea...................................................... (714) 694-0536<br />

Lange Mechanical Services, L.P............... (281) 822-5221<br />

Marsden South LLC................................. (281) 705-6262<br />

McMillan James Equipment Company.... (817) 912-0800<br />

Raven Mechanical, LP.............................. (832) 593-2048<br />

Roessler Equipment Co., Inc................... (713) 782-2701<br />

S & S HVAC Equipment ........................... (281) 463-9999<br />

Sunbelt Rentals Pump & Power Services.(713) 672-7895<br />

Tower Performance................................. (713) 643-0691<br />

Janitorial<br />

ABM Janitorial Services.......................... (713) 928-5344<br />

Ambassador Services, LLC...................... (713) 535-9092<br />

GSI America Inc........................................ (281) 419-1221<br />

Harvard Maintenance.............................. (832) 969-6162<br />

ISS........................................................... (713) 956-2277<br />

Knight Restoration Services.................... (469) 330-7838<br />

Marsden South LLC................................. (281) 705-6262<br />

Metroclean........................................(713) 255-0100<br />

Midwest Maintenance............................. (614) 218-8410<br />

PJS of <strong>Houston</strong>........................................ (713) 850-0287<br />

Pritchard.................................................. (713) 957-1387<br />

Promise Total Services of <strong>Houston</strong>, Inc.... (713) 688-8880<br />

Starlight Cleaning Service....................... (281) 802-3966<br />

UBM Enterprise, Inc................................. (713) 647-1052<br />

Veritiv....................................................... (713) 329-6666<br />

Janitorial Supplies<br />

Georgia-Pacific........................................ (281) 728-5422<br />

Kimberly Clark Professional.................... (713) 927-0444<br />

Rubbermaid Commercial Products.......... (800) 347-9800<br />

Landscape<br />

Always In Season.................................... (713) 681-1414<br />

Bio Landscape......................................... (281) 303-1099<br />

BrightView.............................................. (301) 987-9200<br />

Brookway Horticultural<br />

Services, Inc............................................ (713) 466-1420<br />

Covens Interior Plants.............................. (713) 334-7989<br />

Econocuts................................................ (281) 862-2887<br />

H Horizon Services, Inc............................ (832) 876-7785<br />

<strong>Houston</strong> Landscapes Unlimited............... (281) 568-7500<br />

IMS Landscape Services, Inc................... (281) 351-5202<br />

LandCare USA LLC .................................. (281) 987-7678<br />

Monarch Landscape Management.......... (713) 849-6600<br />

Moss Landscaping, Inc............................ (713) 861-1385<br />

Native Land Design.................................. (512) 918-2270<br />

Natura...................................................... (888) 284-2257<br />

Regina Gust Designs................................ (713) 426-1166<br />

Silversand Services................................. (713) 722-0336<br />

Terry’s Landscape.................................... (713) 574-0058<br />

Texas Tropical Plants, Inc......................... (713) 224-2800<br />

Texscape Services................................... (281) 846-3779<br />

Tree Care Inc............................................ (713) 850-8466<br />

The Urban Foresters................................ (855) 255-5212<br />

Western Horticultural Services................ (713) 849-2045<br />

Yellowstone Landscape........................... (281) 303-1099<br />

page 20<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>


Lighting / Electrical<br />

E. Sam Jones Distributor, Inc................... (713) 699-2600<br />

E3 Electric, Ltd..................................(713) 622-1222<br />

Facility Solutions Group........................... (713) 822-2780<br />

O&M Resources, Inc................................. (281) 456-3568<br />

Spark Lighting, LLC.................................. (832) 971-2551<br />

The Christmas Light Company................. (214) 515-9627<br />

Voss Lighting........................................... (713) 996-8060<br />

Lighting Maintenance<br />

Brothers Lighting & Electrical<br />

Specialist, Inc.......................................... (281) 444-7737<br />

Pieper <strong>Houston</strong> Electric........................... (713) 984-9342<br />

Maintenance Supplies<br />

Facility Solutions Group........................... (713) 822-2780<br />

Georgia-Pacific........................................ (281) 728-5422<br />

Matera Paper Company........................... (713) 980-1500<br />

Rubbermaid Commercial Products.......... (800) 347-9800<br />

SupplyWorks............................................ (713) 825-1760<br />

Veritiv....................................................... (713) 329-6666<br />

Worldwide Power Products..................... (713) 538-2079<br />

Mechanical Contractor<br />

AMS of <strong>Houston</strong>, Inc................................ (281) 403-1701<br />

Cook Mechanical..................................... (713) 398-3171<br />

Raven Mechanical, LP.............................. (832) 593-2048<br />

Tower Performance................................. (713) 643-0691<br />

Medical Services<br />

Covia Health............................ 1 (800) 385-3682 ext. 126<br />

Metal Refinishing<br />

B&B Artistry............................................. (713) 686-6822<br />

Edge Architectural Restoration................ (832) 257-0517<br />

JOBS/AMST – Interior and Exterior Building<br />

Restoration (AMST).................................. (713) 522-8925<br />

JOBS/AMST - Window Washing/Metal<br />

Refinishing/Waterproofing/Elevator<br />

Renovation (JOBS)................................... (713) 522-8925<br />

Mid America Metals................................. (281) 608-1633<br />

Stuart Dean Company.............................. (713) 401-1630<br />

the lee quigley company......................... (281) 358-9608<br />

Moving<br />

Daryl Flood Logistics............................... (713) 937-2911<br />

Oler Relo Group........................................ (713) 939-1448<br />

Online Merchants<br />

Amazon Business.................................... (713) 813-7170<br />

Painting<br />

B&B Artistry............................................. (713) 686-6822<br />

Bundren Painting & Drywall..................... (713) 468-4331<br />

CertaPro Painters Pearland..................... (281) 965-3401<br />

CertaPro Painters – Cypress ................... (281) 255-3724<br />

Future Contracting LLC............................ (832) 437-0261<br />

JOBS/AMST – Interior and Exterior Building<br />

Restoration (AMST).................................. (713) 522-8925<br />

JOBS/AMST – Window Washing/Metal<br />

Refinishing/Waterproofing/Elevator<br />

Renovation (JOBS)................................... (713) 522-8925<br />

Metroclean........................................(713) 255-0100<br />

Millsap Waterproofing, Inc....................... (713) 956-6677<br />

Modern Wood Services............................ (832) 736-3697<br />

Sherwin Williams .................................... (832) 567-8856<br />

Turman Commercial Painters.................. (281) 987-4714<br />

Parking<br />

Associated Time & Parking Controls........ (713) 263-1366<br />

Lanier Parking Solutions.......................... (832) 370-8337<br />

LAZ Parking Texas, LLC............................ (713) 659-8312<br />

Legacy Parking Company........................ (713) 236-8822<br />

Park First of Texas LLC............................ (713) 980-7275<br />

Platinum Parking..................................... (713) 898-1128<br />

SP Plus.................................................... (713) 965-1770<br />

WINPARK.................................................. (713) 224-6025<br />

Parking Lot Maintenance<br />

Pavement Services Corporation.............. (281) 924-8298<br />

Pest Control Services<br />

Cypress Creek Pest Control, Inc.............. (281) 469-2679<br />

Environmental Coalition<br />

Incorporated.....................................(281) 438-1500<br />

Modern Pest Control................................ (281) 561-0100<br />

Versacor Managed Pest Solutions........... (817) 310-3525<br />

Plumbing Contractors / Fixtures<br />

AMS of <strong>Houston</strong>, Inc................................ (281) 403-1701<br />

Cougar Sales, Inc..................................... (832) 912-7500<br />

Raven Mechanical, LP.............................. (832) 593-2048<br />

Pressure Washing<br />

Ace Parking Lot Maintenance.................. (832) 305-7275<br />

B&B Artistry............................................. (713) 686-6822<br />

JOBS/AMST – Interior and Exterior Building<br />

Restoration (AMST).................................. (713) 522-8925<br />

JOBS/AMST – Window Washing/Metal<br />

Refinishing/Waterproofing/Elevator<br />

Renovation (JOBS)................................... (713) 522-8925<br />

Pavement Services Corporation.............. (281) 924-8298<br />

Platinum Parking..................................... (713) 898-1128<br />

Terry’s Landscape.................................... (713) 574-0058<br />

Property Tax Consultant<br />

Bettencourt Tax Advisors, LLC................. (713) 263-6100<br />

Industrial Tax Consulting......................... (281) 481-1200<br />

Marvin F. Poer & Company....................... (281) 409-3452<br />

Refreshments / Catering<br />

Event Catering <strong>Houston</strong> and<br />

Ice Cream Party....................................... (713) 680-2022<br />

Restoration / Fire / Water / Smoke<br />

American Technologies, Inc..................... (800) 400-9353<br />

Belfor Property Restoration.................... (713) 263-1194<br />

Blackmon Mooring................................... (832) 247-7201<br />

Corporate Care......................................... (713) 692-6300<br />

Cotton USA............................................... (713) 849-9300<br />

Hillier Restoration, LLC............................ (281) 886-7755<br />

Hunton Services...................................... (713) 252-8065<br />

ICBS LLC.................................................. (281) 932-0092<br />

Knight Restoration Services.................... (469) 330-7838<br />

Mooring USA............................................ (888) 293-9953<br />

NorthStar Recovery Services, Inc............ (409) 718-7727<br />

Service Master by Century...................... (832) 460-5535<br />

Skyline Highrises Services, LLC.............. (832) 549-5295<br />

Roof Safety Equipment<br />

American Anchor..................................... (713) 438-2998<br />

ICBS LLC.................................................. (281) 932-0092<br />

Lerch Bates ............................................. (832) 413-5310<br />

R.B. Hash & Associates, Inc..................... (713) 463-9800<br />

Roofing / Waterproofing / Contractors / Consultant<br />

1st Choice Roofing & Construction.......... (281) 378-2431<br />

All Type Roofing & Construction, Inc........ (281) 397-6614<br />

American Construction<br />

Investigations, Ltd................................... (713) 979-0862<br />

American Technologies, Inc..................... (800) 400-9353<br />

BLAST Incorporated................................. (713) 941-8118<br />

Bundren Painting & Drywall..................... (713) 468-4331<br />

Centimark Corporation................. (877) 473-4601 x1977<br />

Chamberlin Roofing and<br />

Waterproofing...................................(713) 425-9031<br />

Curtain Wall Design & Consulting............ (713) 528-6211<br />

Empire Roofing Companies, Inc............... (713) 255-0005<br />

FSR Services........................................... (281) 852-9555<br />

Globus...................................................... (214) 517-4755<br />

Green Team Services............................... (832) 304-0368<br />

JOBS/AMST – Interior and Exterior Building<br />

Restoration (AMST).................................. (713) 522-8925<br />

JOBS/AMST – Window Washing/Metal<br />

Refinishing/Waterproofing/Elevator<br />

Renovation (JOBS)................................... (713) 522-8925<br />

J. R. Jones Roofing.................................. (713) 522-1600<br />

Liqua Tech................................................ (713) 225-5325<br />

Market Makers, Inc.................................. (281) 893-9261<br />

Millsap Waterproofing, Inc....................... (713) 956-6677<br />

Pyramid Waterproofing, Inc...................... (713) 699-4777<br />

R.B. Hash & Associates, Inc..................... (713) 463-9800<br />

S & R Waterproofing & Roofing................ (281) 726-2305<br />

Sherwin Williams .................................... (832) 567-8856<br />

Strategic Roofing Solutions..................... (832) 243-1413<br />

Tremco..................................................... (832) 418-2487<br />

Walton Roofing, Sheetmetal and<br />

Waterproofing.......................................... (713) 674-9777<br />

Western Specialty Contractors................ (713) 667-6682<br />

Security<br />

Allied Universal Security Service............. (713) 906-4645<br />

Champion National Security.................... (713) 542-5096<br />

Classic Protection Systems, Inc............... (713) 468-3573<br />

Commercial Locksmith Solutions............ (713) 944-8117<br />

Elite Protective Services LLC................... (281) 914-1509<br />

Global Protective LLC............................... (972) 316-5000<br />

GuardTexas............................................. (281) 820-2900<br />

iidon Security Associates......................... (713) 221-3780<br />

Kastle Systems of Texas, LLC.................. (281) 217-0303<br />

Kingdom Security LLC............................. (281) 479-6663<br />

Main Security and Investigations............ (281) 574-1871<br />

Marsden South LLC................................. (281) 705-6262<br />

Securitas Security Services<br />

Signal 88 Security................................... (832) 312-1521<br />

USA, Inc................................................... (832) 912-3224<br />

United Protective Services...................... (713) 782-2639<br />

US Security Associates............................ (832) 786-3912<br />

Whelan Security....................................... (713) 977-0030<br />

Soil Stabilization<br />

Construction Ecoservices....................... (832) 456-1000<br />

Uretek ICR Gulf Coast.............................. (281) 894-4990<br />

The Urban Foresters................................ (855) 255-5212<br />

Sprinklers<br />

Allied Fire Protection, L.P. / AFP Alarm<br />

and Detection, L.P.................................... (281) 485-6803<br />

Terry’s Landscape.................................... (713) 574-0058<br />

Staffing<br />

BG Talent.................................................. (713) 781-8497<br />

Stone Refinishing<br />

APEX Surface Care................................... (713) 357-9039<br />

Edge Architectural Restoration................ (832) 257-0517<br />

International Stoneworks, Inc.................. (713) 956-8291<br />

JOBS/AMST – Interior and Exterior Building<br />

Restoration (AMST).................................. (713) 522-8925<br />

JOBS/AMST – Window Washing/Metal<br />

Refinishing/Waterproofing/Elevator<br />

Renovation (JOBS)................................... (713) 522-8925<br />

Striping / Paving<br />

Ace Parking Lot Maintenance.................. (832) 305-7275<br />

H Horizon Services, Inc............................ (832) 876-7785<br />

Pavement Services Corporation.............. (281) 924-8298<br />

Platinum Parking..................................... (713) 840-7275<br />

Systems Integration<br />

Ace Parking Lot Maintenance.................. (832) 305-7275<br />

Airwavz Solutions Inc............................. (980) 598-8626<br />

Hunton Services...................................... (713) 252-8065<br />

Signal Boosters............................... (281) 738-3838<br />

TCA | The Compliance Alliance LP........... (713) 263-7661<br />

Telecommunications<br />

AT&T........................................................ (409) 383-7398<br />

Airwavz Solutions Inc............................. (980) 598-8626<br />

Comcast BUSINESS................................. (713) 637-5322<br />

Kings III.................................................... (972) 462-0611<br />

Logix Communications, LP...................... (713) 865-8246<br />

Signal Boosters............................... (281) 738-3838<br />

Uniforms<br />

Admiral Linen & Uniform<br />

Service, Inc. by ALSCO ............................ (713) 759-9494<br />

Water Conservation / Management<br />

Construction Ecoservices....................... (832) 456-1000<br />

NV5 Inc.................................................... (713) 398-6789<br />

Water Proofing / High Pressure Water Cleaning<br />

Ace Parking Lot Maintenance.................. (832) 305-7275<br />

City Wide Building Services.................... (214) 358-4547<br />

Green Team Services............................... (832) 304-0368<br />

JOBS/AMST – Interior and Exterior Building<br />

Restoration (AMST).................................. (713) 522-8925<br />

JOBS/AMST – Window Washing/Metal<br />

Refinishing/Waterproofing/Elevator<br />

Renovation (JOBS)................................... (713) 522-8925<br />

LAZ Parking Texas, LLC............................ (713) 659-8312<br />

Liqua Tech................................................ (713) 225-5325<br />

Millsap Waterproofing, Inc....................... (713) 956-6677<br />

Pyramid Waterproofing, Inc...................... (713) 699-4777<br />

R.B. Hash & Associates, Inc..................... (713) 463-9800<br />

Skyline Highrises Services, LLC.............. (832) 549-5295<br />

Walton Roofing, Sheetmetal and<br />

Waterproofing.......................................... (713) 674-9777<br />

Western Specialty Contractors................ (713) 667-6682<br />

Window Cleaning<br />

City Wide Building Services.................... (214) 358-4547<br />

Green Team Services............................... (832) 304-0368<br />

JOBS/AMST – Interior and Exterior Building<br />

Restoration (AMST).................................. (713) 522-8925<br />

JOBS/AMST – Window Washing/Metal<br />

Refinishing/Waterproofing/Elevator<br />

Renovation (JOBS)................................... (713) 522-8925<br />

Marsden South LLC................................. (281) 705-6262<br />

Martin’s Window Cleaning Corp............... (713) 956-0112<br />

Metroclean........................................(713) 255-0100<br />

Skyline Highrises Services, LLC.............. (832) 549-5295<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong> page 21


New <strong>Houston</strong> <strong>BOMA</strong> Members<br />

Welcome to our newest members!<br />

Buildings<br />

Allied Professional Members<br />

2925 Briarpark Drive<br />

Granite Properties<br />

Michael Becerra<br />

Oler Relo Group<br />

Pat Efurd<br />

Integrity Scaffold Service Group<br />

Alvaro Plata<br />

Captivate<br />

109 N Post Oak Lane<br />

Redstone Group, Ltd.<br />

Jill Brandt<br />

Amazon Business<br />

Roxanne Ellis<br />

Meridian Constructors, LLC<br />

Tim Richardson<br />

Tree Care Inc<br />

1920 County Place Parkway<br />

Tribble & Associates, Ltd<br />

Terry Brown<br />

Pavement Solutions<br />

Brandon Foss<br />

Signal 88 Security<br />

Shawn Sharp<br />

Kingdom Security LLC<br />

6560 Fannin St<br />

<strong>Houston</strong> Methodist<br />

Special Category<br />

Individuals<br />

Jennifer Henderson<br />

Cedar Ridge Property<br />

Services<br />

Todd Heffner<br />

KIPP <strong>Houston</strong><br />

Public Schools<br />

Troy Buckwalter<br />

Absolute Testing Services<br />

Brett Burgin<br />

Native Land Design<br />

Sean Cadigan<br />

Turman Commercial Painters<br />

Erin Carr<br />

Fujitec<br />

Mary Chapman<br />

TPx Communications<br />

Rusty Cheves<br />

Cook Mechanical<br />

John Christie<br />

Turner Construction Company<br />

Kathy Collins<br />

NV5<br />

Martin Cramer<br />

AK Preparedness<br />

Dan Edwards<br />

Clear Choice Office Solutions<br />

Dallas Garrison<br />

Garrison Construction Group,<br />

LLC.<br />

Susan Hitchcock<br />

BLAST Incorporated<br />

Ahmed Jeddy<br />

Global Protective LLC<br />

David Ledbetter<br />

Nexant, Inc.<br />

Jillian Moak<br />

Service Master by Century<br />

Martin Morales<br />

1st Choice Roofing & Construction<br />

Shellie Natho<br />

Raven Mechanical, LP<br />

Jean Neustadt<br />

Goldstone Exterior Services<br />

Ashlyn Nolen<br />

AMS of <strong>Houston</strong>, Inc.<br />

Timothy Stoll<br />

iidon Security Associates<br />

Kevin Thoele<br />

Tremco<br />

Josh Tingler<br />

CenterPoint Energy<br />

Marco Villasana<br />

AT&T<br />

Jeff Wagner<br />

McMillan James Equipment<br />

Company<br />

Ernie Wheeler<br />

American Anchor<br />

Carol Wright<br />

Monarch Landscape Management<br />

Clayton Yantis<br />

Industrial Tax Consulting<br />

Brenda Yeager<br />

Natura<br />

For member contact information, please log into your account at houstonboma.org and select Member Search under the Resources tab.<br />

page 22<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>


Foodie Find<br />

Fusion Eats<br />

9 Greenway Plaza, Suite 150, <strong>Houston</strong>, Texas, 77046<br />

Fusiontaco.com<br />

By Shannon Roberts<br />

There are exciting things happening in Greenway Plaza. Lifetime Fitness is adding<br />

all-new state-of-the-art facilities, the Hub got a facelift and acclaimed tenants, and the<br />

gorgeous new outdoor space is filled with people every day. But here at the <strong>Houston</strong><br />

<strong>BOMA</strong> office, we’ve been most excited about our new neighbor, Fusion Eats. After eating<br />

at the establishment’s food truck namesake, Fusion Taco, we were hooked and anxiously<br />

awaited the restaurant’s grand opening. Does the new brick and mortar location of the<br />

beloved taco truck measure up to the rest of Greenway Plaza’s new features? Read on to<br />

find out.<br />

Atmosphere: O O O O O<br />

The space is perfect for almost anything. Small tables accommodate many weekday<br />

lunch patrons, while bigger tables – and wi-fi – are great for hosting mid-afternoon<br />

meetings, and the bar is the perfect place to wait for afternoon traffic to die down.<br />

The unique light fixtures and pops of color make it feel modern and inviting, while<br />

floor-to-ceiling windows add plenty of natural light.<br />

Drink: O O O O O<br />

The cocktail menu is impressive for a space that mostly serves the weekday lunch<br />

crowd. A wide selection of tequila, beer, wine and even whiskey makes it worth visiting<br />

after office hours. For lunch, try the real cane sugar craft sodas for a treat.<br />

Food: O O O O<br />

Fusion Eats specializes in – you guessed it! – fusion cuisine, with Pan-Asian and South<br />

American influences. Our favorites include the Chicken Tikka Masala (served on naan<br />

bread), Tex-Mex Angus Steak, Grilled “Thai” Chicken and Tempura Local Shrimp tacos.<br />

We only wish they’d double up on corn tortillas, which are too thin to hold some of the<br />

heavier ingredients together. The best part about the menu is that it can accommodate<br />

just about anyone, with tons of vegetarian options, such as the cheesy, delicious<br />

Queso Melt tacos (available in sweet corn or cremini mushroom versions), and<br />

flavorful, generous salads. You can even request your taco in a lettuce wrap or bowl<br />

to make it gluten-free and low-carb.<br />

Service: O O O O<br />

The staff is always smiling and ready to help, but service is slow at times and lunch<br />

lines get long. Results vary with to-go orders: sometimes they’re ready right away, other<br />

times it’s a longer wait. We love the staff’s friendliness, but if you’re in a hurry, you may<br />

want to avoid peak lunch times. n<br />

Editorial Committee<br />

• Vanessa Brunson, Unilev<br />

• Kathy Carter, Stream<br />

• Andrew DeBarbieris, Spark Lighting<br />

• Seth Eslami, 1225 North Loop Investments<br />

• Megan Gladstein, Hines<br />

• Lara Jones, Parkway<br />

• Jason Mock, CBRE<br />

• Dan Porter, Environmental Coalition<br />

• Drew Riley, Winpark<br />

• Courtney Wilkinson, Hines<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong> page 23


9 Greenway Plaza, Suite 100<br />

<strong>Houston</strong>, Texas 77046-0929<br />

(713) 266-5691<br />

Fax (713) 266-4632<br />

houstonboma.org<br />

Board of Directors<br />

President<br />

Jack Gregoire, CPM – Parkway Properties, Inc.<br />

CEO<br />

Tammy K. Betancourt, CAE – <strong>Houston</strong> <strong>BOMA</strong><br />

Vice President<br />

Ed Bovermann – Transwestern<br />

Vice President of Finance<br />

Roger Ritter – M-M Properties<br />

Immediate Past President<br />

Mark D. Janssen – Hines<br />

Directors<br />

Meredith Cress – Hines<br />

Phil Davis – JLL<br />

Hunter Drackett – Transwestern<br />

Matthew Kent – Unilev Management Corp.<br />

Chad Nusbaum – Piedmont Office Realty Trust<br />

Brett Williams, CPM – PMRG<br />

Lacey Withers – ABM Janitorial Services<br />

Scott Becker, RPA – CBRE<br />

Committee Chairs<br />

BAC PAC Sporting Clays<br />

Tournament Committee<br />

David Piro – Hines<br />

Expo Committee<br />

Janet Shipley – CBRE<br />

Golf Classic Committee<br />

Nicole Foster – Transwestern<br />

Meeters & Greeters Committee<br />

Peggy Viers – Always In Season<br />

Special Events Committee<br />

Kristin Wells – Transwestern<br />

Engineer All-Stars: Maintenance<br />

Olympics Committee<br />

Cindy Niles – Transwestern<br />

TOBY Awards Committee<br />

Rebecca Burns – Transwestern<br />

Legislative Advisory Committee<br />

Bill Carey – Senterra<br />

Professional Development &<br />

Education Committee<br />

Erik Hedegaard – PMRG<br />

Nominating & Awards Committee<br />

Mark Janssen – Hines<br />

Research Advisor<br />

Andy Hoyns – Hicks Ventures<br />

Newsletter Editor<br />

Shannon Roberts – Marketing and<br />

Communications Manager<br />

Discovery<br />

Sponsor<br />

Partners:<br />

Endeavor<br />

Sponsor<br />

Partners:<br />

Thank You to <strong>BOMA</strong>’s <strong>2018</strong> Generous Sponsors<br />

Calendar of Events<br />

Challenger<br />

Sponsor<br />

Partner:<br />

October<br />

6 Engineer All Stars:<br />

Maintenance Olympics<br />

8 Columbus Day - <strong>Houston</strong><br />

<strong>BOMA</strong> Office Closed<br />

15 <strong>Houston</strong> <strong>BOMA</strong> Golf Classic<br />

23 Leadership Lyceum: Session V<br />

31 Building Engineering<br />

Management 101 Begins<br />

Solaris Sponsor Partner:<br />

Atlantis Sponsor Partners:<br />

November<br />

12 Veteran’s Day -<br />

<strong>Houston</strong> <strong>BOMA</strong><br />

Office Closed<br />

15 Board Meeting<br />

22-23 Happy Thanksgiving!<br />

<strong>Houston</strong> <strong>BOMA</strong> Office<br />

Closed<br />

29 Business Exchange<br />

Registration Opens<br />

December<br />

7 Annual Awards<br />

Extravaganza<br />

12 Board Meeting<br />

24-January 1<br />

Happy Holidays!<br />

<strong>Houston</strong> <strong>BOMA</strong><br />

Office Closed<br />

page 24<br />

<strong>Houston</strong> Building Owners & Managers Association <strong>Q4</strong> • <strong>2018</strong>

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