Houston BOMA Highlights Q2 2020
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HIGhlights<br />
<strong>Q2</strong> • <strong>2020</strong><br />
Preparing for Re-Opening, Re-Entry<br />
and Recovery After COVID-19
Table of Contents<br />
President’s<br />
Message<br />
Phil Davis<br />
JLL<br />
Like you, <strong>BOMA</strong> <strong>Houston</strong> is closely following the COVID-19<br />
pandemic and want you to know that you can count on us<br />
during periods of uncertainty. We are committed to providing<br />
fresh research and resources on a regular basis to help you<br />
navigate this evolving situation.<br />
With the rapid spread of COVID-19 across the globe,<br />
local/state government, medical professionals, scientists,<br />
local communities and businesses are joining forces to contain<br />
the pandemic. We are facing a global situation that is rapidly<br />
changing, and we realize health and safety, as well as uncertainty<br />
around economic and business impacts are top of mind.<br />
In response to the growing COVID-19 pandemic, the U.S.<br />
Congress passed the Coronavirus Aid, Relief and Economic<br />
Security (CARES) Act on March 27, <strong>2020</strong>. This historic bill, the<br />
third legislative response to COVID-19, provides more than $2<br />
trillion for economic relief to businesses and individuals, as well<br />
as much-needed resources to state and local governments.<br />
While the bill has sweeping measures for many industries,<br />
<strong>BOMA</strong> will continue to be<br />
your industry’s voice and<br />
advocate for ensuring critical<br />
infrastructure and essential personnel have access to<br />
buildings should there be a quarantine edict.<br />
the <strong>BOMA</strong> <strong>Houston</strong> staff has focused their efforts on those<br />
measures that may affect your businesses, your employees<br />
and your tenants.<br />
<strong>BOMA</strong> <strong>Houston</strong> will continue to provide assistance such<br />
as: COVID-19 resources and tools to use, tenant and building<br />
communication templates, free webinars and membership calls<br />
with continued government advocacy. You can find everything<br />
at houstonboma.org/coronavirus but the most recent resources<br />
are shown below for reference:<br />
• Membership Call Recording on State and Local Policy with<br />
Robert Miller, Texas <strong>BOMA</strong>’s Lead Lobbyist<br />
• Texas Governor Greg Abbott Issues New Executive Orders<br />
• American Red Cross Seeking Blood Drive Sites<br />
• Rent Collections and Evictions Information<br />
• The CARES Act and What It Means for CRE<br />
As the COVID-19 situation evolves, we want<br />
you to know that we’re adjusting our operations<br />
in accordance with guidance from the CDC<br />
and local jurisdictions. Each staff member is<br />
continuing to ensure we can deliver critical<br />
information to our Members. <strong>BOMA</strong> will continue<br />
to be your industry’s voice and advocate<br />
for ensuring critical infrastructure and essential<br />
personnel have access to buildings should there<br />
be a quarantine edict.<br />
To that end, as we work to contain and<br />
mitigate the COVID-19 outbreak, here are 10<br />
key considerations for property managers and<br />
landlords as provided by the Pillsbury law firm<br />
that are beneficial:<br />
1. Stay Informed<br />
2. Assess Your Risk<br />
3. Prepare to Implement Response Plans<br />
4. Maintain Clear and Frequent<br />
Communication with Tenants<br />
5. Confer with Building Vendors<br />
6. Keep Common Areas Clean<br />
7. Identify and Implement Employee<br />
Safety Measures<br />
8. Adhere to Privacy Requirements<br />
9. Cybersecurity Considerations<br />
10. Review Insurance and Leases Language<br />
Regarding Liability Management<br />
We are committed to the health and safety of<br />
our staff, our communities and our members. Our<br />
staff is still working hard for you and are ready<br />
and available should you have any questions. We<br />
appreciate the trust you’ve placed in <strong>BOMA</strong> to<br />
diligently monitor the situation and we will continue<br />
to bring you updates as more information<br />
becomes available.<br />
STAY SAFE and HEALTHY for BRIGHTER<br />
DAYS AHEAD!<br />
Phil Davis<br />
<strong>BOMA</strong> Mission<br />
The mission of the <strong>Houston</strong> Building Owners and<br />
Managers Association is to support and advance<br />
the interests of the commercial real estate industry.<br />
<strong>Houston</strong> <strong>BOMA</strong> will be an organization of<br />
advocacy and sustainable building practices that<br />
utilizes the strengths, talents and leadership of its<br />
members and industry associates to build value<br />
and lasting relationships with our community<br />
through professional development, networking<br />
and sharing of information.<br />
<strong>BOMA</strong> Vision<br />
To be the recognized industry leader in both<br />
legislative advocacy and professional development<br />
for a broad spectrum of commercial real<br />
estate professionals in the <strong>Houston</strong> market.<br />
Education<br />
Upcoming Courses and Seminars....................................................4<br />
Course Highlight: Environmental Health and<br />
Safety RPA Course..................................................................................4<br />
members<br />
New <strong>Houston</strong> <strong>BOMA</strong> Staff Members...............................................5<br />
Seek & Find Online Game....................................................................5<br />
Member Spotlight: Amegy Tower Wins<br />
Southwest Region TOBY......................................................................6<br />
New Members.........................................................................................7<br />
Feature<br />
We Have Now Entered the Twilight Zone......................................8<br />
Our Comprehensive List of Resources..........................................10<br />
Preparing for Resuming Operations in a New Normal...........12<br />
Events<br />
Membership Meeting Webinar: I-45 Project...............................14<br />
Building Automation Seminar and Bank of<br />
America Tower Tour.............................................................................14<br />
<strong>Houston</strong> <strong>BOMA</strong> Expo..........................................................................16<br />
Foundation Fundraiser Casino Night............................................17<br />
BAC PAC Sporting Clays Tournament............................................18<br />
New <strong>BOMA</strong> 2019<br />
for Industrial Buildings:<br />
Standard Method of Measurement<br />
(ANSI/<strong>BOMA</strong> Z65.2—2019)<br />
<strong>BOMA</strong> International has<br />
released an update to its<br />
standard for measuring<br />
industrial properties.<br />
This timely new resource<br />
includes a unified methodology;<br />
an easy-tofollow,<br />
step-by-step layout<br />
written in simplified<br />
language with helpful<br />
hints and detailed instructions;<br />
compatibility with the International Property Measurement<br />
Standard for Industrial Buildings; and more. Learn more about the<br />
new Industrial Standard and purchase your copy at store.boma.org.<br />
page 2 <strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong> <strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
page 3
Education<br />
Upcoming Educational Courses and Seminars<br />
For the most up-to-date event list, visit houstonboma.org/events. Questions? Contact<br />
Christie Loyd, Membership and Professional Development Manager, at cloyd@houstonboma.org.<br />
RPA Course: Environmental Health and Safety<br />
June 8-11, <strong>2020</strong><br />
Building Automation Seminar<br />
July 15, <strong>2020</strong><br />
Industry New <strong>Houston</strong> Leaders Share <strong>BOMA</strong> Their Secrets<br />
to Staff Success Members at Our Executive<br />
Confessions Seminar<br />
<strong>Houston</strong> <strong>BOMA</strong> is proud to introduce<br />
our two newest staff members that we<br />
introduced in the last quarter. Please<br />
give them a socially-distant welcome!<br />
Isabelle Sutton,<br />
Office Administrator,<br />
isutton@houstonboma.org<br />
Christie Loyd,<br />
Membership and<br />
Professional<br />
Development Manager,<br />
cloyd@houstonboma.org<br />
members<br />
Foundations of Real Estate Management<br />
Wednesdays from July 22 - August 19, <strong>2020</strong><br />
The Design, Operations and Maintenance of Building<br />
Systems, Part I<br />
September 14 – 17, <strong>2020</strong><br />
Course Highlight<br />
Environmental Health and Safety RPA Course<br />
June 8-11, <strong>2020</strong> at 5 <strong>Houston</strong> Center<br />
1401 McKinney, <strong>Houston</strong>, Texas 77010<br />
Thank You to Everyone<br />
Who Played Our<br />
Seek ANDF I<br />
Online<br />
Game! ND<br />
During the stay home orders, we got together with our Annual Partners to<br />
create a Seek and Find online game to give members a way to have a little fun<br />
and enter to win real prizes. Each week, members used clues to find hidden words<br />
on our sponsors’ websites, which had to be unscrambled to form a famous movie<br />
quote. Everyone who submitted the correct answers were eligible to win, and we<br />
gave out $100 in prizes every week. Thank you to participants and partners, and<br />
congratulations to our winners!<br />
Winners:<br />
Paul Meyer<br />
Heather McGullam<br />
Marc Jung<br />
lori Leonard<br />
Kim Murray<br />
Robert Graham<br />
James Froelich<br />
Ensuring workplace and employee health and safety are issues at the center<br />
stage of today’s property management industry, and it’s urgently become<br />
a priority as we navigate a global pandemic. As a property professional,<br />
this course will help you develop and manage proactive environmental/<br />
occupational health and safety programs, comply with regulatory standards<br />
and guidelines, and assess when to obtain technical assistance. This course<br />
applies to FMA®, RPA®, and SMA® designations.<br />
WE ROOF. WE WATERPROOF.<br />
Key topic areas:<br />
• Local, state, and federal regulations<br />
• Environmental site assessments<br />
• Hazard communication<br />
• Emergency response<br />
• Asbestos and lead management<br />
• Ergonomics<br />
• Indoor air quality<br />
• Hazardous waste<br />
• Storage tanks<br />
• Audits, recordkeeping, and<br />
other regulatory issues<br />
• ADA, EPA, OSHA, CERCLA, and<br />
the FULL ALPHABET SOUP of<br />
environmental health and safety<br />
Emergency or preventive. Our building envelope solutions<br />
are comprehensive. Our approach is driven by a service<br />
mindset and our reputation is for quality work done safely<br />
with a spirit of cooperation and teamwork.<br />
<strong>Houston</strong> <strong>BOMA</strong> Member Jen Suddreth will lead course instruction at 5 <strong>Houston</strong> Center<br />
from 8:00 am - 5:00 pm daily from June 8-11, so you can knock out this RPA requirement and<br />
obtain a new level of knowledge in a week! Breakfast is included each day, and class will break<br />
for one hour for lunch on your own. This course is limited in size, so register now to save your<br />
spot before pricing increases on May 22!<br />
WATERPROOFING<br />
& CAULKING<br />
BUILDING &<br />
GARAGE RESTORATION<br />
ROOFING &<br />
SHEET METAL<br />
ROOF MAINTENANCE<br />
& LEAK REPAIR<br />
ROOF ASSET<br />
MANAGEMENT<br />
Registration (Now - May 22): Late Registration (May 22 - June 5):<br />
Member: $1,305 | Non-Member: $1,605 Member: $1,505 | Non-Member: $1,805<br />
Questions? Contact Christie Loyd, Membership and Professional Development Manager, at<br />
cloyd@houstonboma.org. n<br />
713-880-1432 www.chamberlinltd.com<br />
<strong>Houston</strong> Dallas Austin San Antonio<br />
Oklahoma City Tulsa<br />
page 4<br />
<strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
<strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
page 5
members<br />
members<br />
Welcome to our newest members!<br />
Allied Professionals<br />
Property Management Professionals<br />
Steve Madison<br />
Knight Restoration Services<br />
Vic Caso<br />
TDT Plumbing<br />
Emily Anderson<br />
Lillibridge Healthcare Service<br />
Reg Hudson<br />
Hartman Income REIT<br />
Amanda Hyde<br />
Kastle Systems of Texas, LLC<br />
Larry Madison<br />
CutOut Construction<br />
Teresa Focone<br />
Hartman Income REIT<br />
Christy Stewart<br />
3423 White Oak LLC<br />
Member Spotlight: Amegy Tower Wins<br />
Southwest Regional TOBY<br />
The Southwest Region TOBY Awards Banquet could not take place this year, but since<br />
judging was complete, the Southwest Region Officers and committee opted to host a<br />
live announcement of the Southwest Region TOBY winners via Zoom on April 6 to<br />
recognize all of the winners and nominees and their efforts.<br />
We joined the Zoom call with many of you, and we were excited to learn that<br />
<strong>Houston</strong>’s very own Amegy Tower won the Southwest Regional TOBY Award in the<br />
250,000 - 499,999 SF category! Meredith Crockett Soper, Assistant Property Manager,<br />
said it was much needed good news, and the team celebrated with a virtual happy hour.<br />
Congratulations to Amegy Bank and the Hines property management team, lead by<br />
Property Manager Sarah Sutton, Assistant Property Manager Meredith Crockett Soper,<br />
and Engineering Manager Victor Medina. We wish them best of luck as they advance to<br />
the International TOBY Awards later this year! n<br />
Jeff Rosandich<br />
Parrish Security Group<br />
Mark Niehus<br />
Connectivity Wireless<br />
Solutions<br />
Carl Nece<br />
Resolute Roofing, Inc<br />
Forrest Pace<br />
Texan Floor Service<br />
Wendi Koeppen<br />
Champion Restoration<br />
Heather Gabriel<br />
Dagley Insurance<br />
Peter Psarovarkas<br />
Clifford Power Systems, Inc.<br />
Lance Potter<br />
Firefighting’s Finest<br />
Moving & Storage<br />
Gary Pearson<br />
AOS Engineering<br />
Joel Mata<br />
Howard Hughes Management<br />
Services Company, LLC<br />
Angel Gonzales<br />
Hartman Income REIT<br />
Keith Karsteter<br />
Madison Marquette<br />
Evan Smith<br />
MC Management & Development<br />
Tracy Summers<br />
MC Management & Development<br />
Jeffrey Stanton<br />
MC Management & Development<br />
Kevin Johnson<br />
Hartman Income REIT<br />
Sandy Nunes<br />
EverWest Property Management<br />
Cherish Harvell<br />
CBRE<br />
Patti Goodman<br />
Transwestern / MetroNational<br />
Jeff Newell<br />
Brookfield Properties<br />
Melinda Salinas<br />
Brookfield Properties<br />
David Young<br />
Bank of Texas<br />
Laura Harvey<br />
Stream Realty Partners<br />
TOBYwinner<br />
To find a member or service provider, please log into your account at houstonboma.org and select Member Search under the Resources tab.<br />
If you would like to join <strong>Houston</strong> <strong>BOMA</strong> or know of someone who should join, please contact Christie Loyd, Membership and Professional<br />
Development Manager, at cloyd@houstonboma.org.<br />
page 6 <strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong> <strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
page 7
Feature<br />
We Have Now Entered the<br />
Twilight Zone<br />
The immense changes we’ve been forced to adapt to at the speed of light have us looking forward to a<br />
return to normalcy. With that return will come even more change that we’d do well to think about now. Here<br />
are a few food-for-thought items to consider:<br />
Feature<br />
By Tammy K. Betancourt, CAE<br />
Chief Executive Officer and Executive Vice President<br />
• Employee return to the workplace, expectations, and communications<br />
• Tenant return to the workplace, expectations, and communications<br />
“It’s all very strange, isn’t it?” In reaching out to friends and family over the past few weeks: an understatement<br />
to help us handle a pretty scary situation. The situation at hand is reminiscent of an episode of The<br />
Twilight Zone. Those of you old enough will remember the classic opening line of every show (which was in<br />
black and white), “There is a fifth dimension beyond that which is known to man. It is a dimension as vast as<br />
space and as timeless as infinity. It is the middle ground between light and shadow, between science and<br />
superstition, and it lies between the pit of man’s fears and the summit of his knowledge. This is the dimension<br />
of imagination. It is an area which we call the Twilight Zone.” In other words, a new and unimaginable world.<br />
I think it’s safe to say we have arrived.<br />
Barely weeks ago, many of us working<br />
in the <strong>Houston</strong> commercial real estate<br />
industry were still kidding ourselves that<br />
Now, our reality is determining the<br />
overall impact of the crisis and how to<br />
return to “normal.”<br />
the situation was mostly ‘business as<br />
usual.’ How wrong that turned out to be.<br />
The spread and evolving impact of the<br />
coronavirus was happening faster than we<br />
could mentally process. No sooner had we<br />
adopted one position and taken steps to<br />
change; we had to shift again and accept<br />
another new reality.<br />
The timeline escalated like nothing any of us have ever seen, in any lifetime. It’s not ‘just a pandemic,’ and<br />
it’s not ‘just an economic crisis’. In just one quarter, coronavirus has challenged the very foundation of modern<br />
life — the way we all work and play — and it’s proving a challenge to accept and deal with in human terms.<br />
In January, we were distant observers of the virus, as news of its emergence in China reached us. At the<br />
start of March — just eight weeks ago, but my goodness, it seems like another lifetime already — most<br />
calendars were still full of in-person meetings, lunches and events.<br />
Now, our reality is determining the overall impact of the crisis and how to return to “normal.” With<br />
best-guessing all we have right now, our focus has been on the day-to-day: the practical and technological<br />
solutions to working remotely and continuing to keep our employees and buildings safe, operational<br />
and functioning.<br />
With all of life’s present distractions, focusing on the job is hard. We’re concerned about our members,<br />
customers, and clients, but we’re also concerned about the elderly parents we can’t look after. We’re working<br />
alone in unfamiliar environments. And for the parents of young children, being a working parent was hard<br />
enough with childcare and an office to escape to. They’re now wondering how they can simultaneously be<br />
good parents of children who need home-schooling, let alone morph overnight into untrained teachers.<br />
• Tenant financial health and remedies<br />
• New cleaning standards (deep cleaning, public space cleaning)<br />
• New government mandates and requirements<br />
• Financial implications of the new environment<br />
As we fight our way out of the Twilight Zone, we as <strong>Houston</strong>ians, will adapt to the new normal and come<br />
up with great new ideas, new ways of working, and new ways of supporting our customers and we’ll come<br />
back stronger than ever.<br />
Hang in there and see you on the other side. n<br />
Energy Efficiency Solutions for<br />
Electric energy management is simply good business!<br />
Installing electric energy efficient products in a new or existing facility<br />
can earn a cash incentive.<br />
• Florescent lighting (HID, CFL) • Motor<br />
• Lighting<br />
• Variable-frequency drive<br />
• Cooling (DX units/Chiller) • Window film<br />
• Roofing<br />
• Refrigeration<br />
Incentives vary by measure type and are awarded based upon verified savings.<br />
Learn more about CenterPoint Energy electric energy efficiency programs<br />
today! CenterPointEnergyEfficiency.com<br />
©<strong>2020</strong> CenterPoint Energy 201525<br />
page 8 <strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong> <strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
page 9
Feature<br />
Our Comprehensive List of Resources to Help You<br />
Navigate a Pandemic<br />
Feature<br />
<strong>Houston</strong> <strong>BOMA</strong> has been publishing information at an astounding rate. Just a few months ago, we had one handbook<br />
on a hypothetical pandemic. Now, we have an entire Coronavirus Resource Center with nine individual pages of<br />
information. And more developments, documents, webinars, and more arrive daily! It’s hard to keep up. That’s why<br />
we’ve identified your biggest questions here, with the answers and where you can learn more in our resource center<br />
located at houstonboma.org/coronavirus. Stay well!<br />
Guidance & Tools for Property Managers<br />
How do I communicate with tenants about the pandemic and its impact on building operations?<br />
The CDC’s Crisis Emergency Risk Communications (CERC) resource offers helpful guidance for appropriate and effective<br />
messaging, including a checklist of messaging components, like expressing empathy and establishing credibility, that industry<br />
professionals can refer to before pressing “send.”<br />
<strong>BOMA</strong> International’s Tenant FAQs: How to Answer Tough Tenant Questions document contains industry best practices,<br />
as well as sample language that might be helpful to use when communicating with building occupants. Building teams can<br />
modify this language to reflect their particular property, the conditions in their area and other factors.<br />
In addition, we have a ton of promotional materials for your building on our Promotional & Tenant Materials for<br />
Coronavirus page here.<br />
How do I establish a channel of communication to stay informed about any transmissions of COVID-19?<br />
The Tenant-Staff Advisory of Infection Letter Template is based on examples harvested from <strong>BOMA</strong> members. It can be<br />
used for any tenant-staff communication regarding infections, but may change based on suspected, proximal or confirmed<br />
cases. It is strongly recommended that official crisis communications should be shared with legal counsel.<br />
State and Local Policy<br />
What’s the latest on re-opening businesses?<br />
In a press conference on April 27, Governor Greg Abbott announced that Phase 1 of re-opening businesses would begin<br />
Friday, May 1. During this phase, restaurants, retail stores, malls, and movie theaters will be allowed to re-open and operate<br />
at 25% capacity with social distancing procedures in place. In addition, outdoor sports that implement social distancing (such<br />
as golf) may resume; museums and libraries can re-open (excluding interactive exhibits); and churches can expand capacity.<br />
For now, bars, gyms, and salons will remain closed. Phase 2 is scheduled to begin Monday, May 18. <strong>Houston</strong> <strong>BOMA</strong> will be<br />
monitoring the status of recovery in Texas and will post updates on our website here.<br />
Residents are encouraged to continue social distancing and wear a face covering when in public when possible.<br />
Do I qualify for a Payroll Protection Program (PPP) loan?<br />
<strong>Houston</strong> <strong>BOMA</strong> has obtained a legal opinion regarding the eligibility for the loans for owners utilizing third party<br />
management companies. The opinion states, “As a general matter, yes, a building owner can use employees from a<br />
management company for purposes of applying for a PPP loan,” but notes that “some property owners cannot make<br />
[the necessary] certifications in a PPP application or otherwise meet the PPP standards, especially where the property<br />
owners do not have their own employees.” Read the full legal opinion here.<br />
Working Remotely<br />
How do I manage a remote property management team?<br />
Check out our webinars, which include topics such as managing and leading remote employees, effective leadership in a<br />
crisis, and the decision-making process when facing long-term uncertainty.<br />
What can I expect upon re-entry? What can I do to protect my workplace?<br />
The U.S. Chamber of Commerce Foundation has developed a resource page that includes a Guidance for Employers<br />
document addressing things like how to prevent the spread of COVID-19 at work, and a Resilience in a Box toolkit that<br />
covers basic best practices for business resilience.<br />
Some businesses may recommend screening employees up re-entry. A template for screening employees can be<br />
found here.<br />
What can I do to help?<br />
#GivingTuesdayNow is a new global day of giving and unity that will take place on May 5, <strong>2020</strong> – in addition to the<br />
regularly scheduled Dec 1, <strong>2020</strong> #GivingTuesday – as an emergency response to the unprecedented need caused by<br />
COVID-19. <strong>Houston</strong> <strong>BOMA</strong> is participating by identifying the need in our community and partnering with these organizations<br />
to give them support for #GivingTuesdayNow.<br />
• The <strong>Houston</strong> Fire Department is seeking donations to the Fire Fighters Foundation of <strong>Houston</strong>, who are working to<br />
provide protection kits for all 4,000 firefighters in <strong>Houston</strong>. Any donations will go towards securing much-needed<br />
life-saving equipment that is essential to keeping our firefighters safe, as well as helping our community. <strong>BOMA</strong> has<br />
already donated $5,000 for this cause. Donate at https://www.fffhouston.com/product/first-responder-donation/.<br />
• NextOp is seeking donations to help continue getting veterans get back into the workforce. NextOp is a <strong>Houston</strong> <strong>BOMA</strong><br />
partner organization that helps bridge the gap between veterans and industries by recruiting and placing transitioning<br />
military into meaningful careers where their skills and experience are fully utilized. In today’s climate, unemployment<br />
continues to rise and clients are experiencing a challenging job market similar to 2008. Your contribution gives those<br />
who have given so much the opportunity to find their next career. Donate at https://donorbox.org/nextop_<strong>2020</strong>mm.<br />
• The <strong>Houston</strong> Police Department is seeking donations for mounted patrol through the <strong>Houston</strong> Police Foundation.<br />
It’s an issue close to <strong>Houston</strong> <strong>BOMA</strong> as we have our own sponsored horse, TOBY, as part of the mounted patrol program!<br />
Support TOBY and all of his human colleagues at https://www.houstonpolicefoundation.org/mounted-donation.<br />
• HPD is also seeking supply donations of Lysol spray and Clorox bleach wipes to help their officers stay safe as<br />
they continue their role in protecting our communities. To donate supplies reach out to Elisa Barnes at<br />
ebarnes@houstonboma.org.<br />
You can also help the American Red Cross by hosting a blood drive in your community so they can continue to<br />
deliver essential services and donors can continue to give. If you are able to host a blood drive, please visit<br />
https://rcblood.org/boma and a representative from the local office will then get back to you shortly. n<br />
page 10 <strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong> <strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
page 11
Feature<br />
Preparing for Resuming Operations in a New Normal:<br />
Things to Consider for Building Re-Entry<br />
When it comes to COVID-19 and tenant re-entry, any mitigation actions you can take now will be money and time well spent,<br />
according to experts participating in <strong>BOMA</strong>’s recent COVID-19 webinars. There are several things you can do right now to facilitate<br />
tenant re-entry and the return to business. View <strong>BOMA</strong> International’s guide here for more information.<br />
Know your documents.<br />
If you haven’t done so already, review existing leases, contracts and insurance policies for risks, protections and notice requirements.<br />
Consult with your legal team on potential issues, including force majeure, rent abatement, and other lease-related<br />
concerns, so you can be prepared should they arise.<br />
If you’re not sure where to<br />
start planning, build a<br />
reverse timeline.<br />
Anticipate shortages in supply.<br />
Ordinary things like toilet paper, soap and sanitizer have become hot<br />
commodities. You may be well-stocked now, but what happens if supply<br />
chain disruptions are long-term? Get in touch with your vendors, suppliers<br />
and contractors to ask how they plan to be available to you during recovery.<br />
When planning on restocking supply, anticipate bottlenecks and possible<br />
shortages or delays.<br />
Serving your<br />
community for<br />
all restoration<br />
and disaster<br />
planning needs.<br />
Create an employee re-entry plan.<br />
As the spread of the virus slows and state governments begin allowing employees to go back to work, each company’s leadership<br />
will need to determine how to proceed with re-entry. To ensure a smooth transition back to the office, communicate with<br />
your employees about what they can expect. Will there be new workspace configurations, social distancing practices, employee<br />
screening, or scheduling changes? Then, help minimize disruption for your employees by consulting your IT provider about what<br />
you need to do to get everyone reconnected to your network. Finally, consider your office’s shared resources and common areas.<br />
Did anyone empty the refrigerator?<br />
Outline and communicate a tenant re-occupancy plan.<br />
Keep in mind it’s much easier for tenants to leave your office building than to return. Communication with your tenants is key.<br />
You’ll want to ensure their individual systems are being properly maintained, and they will need to know what kind of environment<br />
and procedures to expect in your building. Are your common areas limited or closed? Do you plan to allow fewer people to<br />
utilize an elevator at one time, and how will you deal with lines to use the elevator? All of the equipment that left your building<br />
now has to come back in. Do you have a plan to accommodate all the people and equipment coming back into the building?<br />
Consider what you need to do to get your building physically ready before tenants arrive. Have you ensured the water supply<br />
is safe for tenant use? You may want to flush building water systems before re-opening. Disinfection of premise plumbing may<br />
be needed, and water testing (for potability) may also be necessary to either validate efficacy of remedial processes or determine<br />
if remediation is needed to restore building water system conditions. You may also think about implementing new operational<br />
changes, like maximizing outdoor air supply of HVAC system where possible and extending operational periods up to 24/7, with<br />
building purges at night.<br />
If you’re not sure where to start planning, build a reverse timeline. Start with your re-entry date, and work backwards to<br />
determine what must be done when.<br />
These are just a few of things you’ll need to think about when planning for re-entry. Ask, “What must go right?” and “What<br />
could go wrong?” to help guide your decision-making process and mitigate risk. With the right precautions, we’ll soon be able<br />
to return to our buildings and find a new normal. n<br />
Storm Damage<br />
Hurricane Preparedness<br />
Mold Remediation<br />
Hail & Wind Damage<br />
888-293-9953 mooringusa.com<br />
page 12<br />
<strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
<strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
page 13
Join us for Our First Membership Meeting Webinar:<br />
Talk with TXDOT: The Impact of I-45<br />
Events<br />
Thursday, May 14, 10:00 - 11:00 am<br />
Members: $35 | Non-members: $65<br />
Join us on May 14th for our anticipated Membership Meeting<br />
Webinar for an update on the I-45 project! Officials from the Texas<br />
Department of Transportation (TXDOT) will speak to our membership<br />
about the $7 billion, 20-year North <strong>Houston</strong> Highway Improvement<br />
project that <strong>Houston</strong>ians are buzzing about. Learn about TXDOT’s<br />
plans to untangle Downtown’s freeway system to ease traffic while<br />
working with Downtown and other communities impacted by the<br />
project. We hope to learn details about the project’s environmental<br />
and economic benefits, potential for open green space above the<br />
freeway, how the project will affect flooding, and its overall impact on<br />
stakeholders, including the commercial office building and property<br />
management industry. Register now for this update on the I-45 project<br />
that will affect all <strong>Houston</strong>ians! n<br />
Thank You<br />
to Our<br />
Sponsor:<br />
Tour Bank of America Tower and Learn About Building<br />
Automation with Our Full Afternoon of Events<br />
July 15, <strong>2020</strong><br />
Building Automation Seminar:<br />
Building Management Systems & IoT:<br />
3:30 pm - 5:00 pm<br />
Tour with <strong>BOMA</strong> Series:<br />
Bank of America Tower:<br />
5:30 pm - 7:30 pm;<br />
Pricing:<br />
Tour and Seminar:<br />
Members: $70 | Non-members: $130<br />
(Save $20!)<br />
Tour Only:<br />
Members: $45 | Non-members: $75<br />
Seminar Only:<br />
Members: $45 | Non-members: $75<br />
Been missing that face-to-face interaction? Why not make it a<br />
full afternoon with us at Bank of America Tower! Join our highly<br />
anticipated Building Automation Seminar at the building’s new<br />
classroom space, then take a tour of the Bank of America Tower to<br />
get a behind-the-scenes look at all of its automated features and<br />
other great amenities.<br />
The afternoon will begin with Building Automation Seminar:<br />
Building Management Systems & IoT. You’ll get insight from seasoned<br />
professionals about emerging technologies in building automation,<br />
how older buildings can utilize building automation and what’s next<br />
for the Internet of Things (IoT) in commercial real estate. Senior Property<br />
Manager of Bank of America Tower Kelly Wheeler (Transwestern)<br />
will be joined by Chief Engineer Jack Hollis (JLL) and Bob Thomas<br />
(T&D Engineers) on the panel to discuss their experiences in creating,<br />
implementing, and using these systems.<br />
In the evening, we’ll hold our Tour with <strong>BOMA</strong> Series: Bank of<br />
America Tower event. Property management staff will give attendees<br />
a behind-the-scenes look at the building and its long list of modern<br />
tenant amenities, including tenant lounge, conference center, 7,000<br />
sq. ft. of event space, Skypark elevated green park, and Understory<br />
culinary market. As tours continue throughout the evening, we’ll enjoy<br />
food and drinks and Q&A with our Bank of America Tower tour guides.<br />
Our tours are held in an “Open House” format, allowing attendees to<br />
stay as long or little as they please, with the last tour at 6:30 - 7:00 pm. n<br />
Thank You<br />
to Our<br />
Sponsor:<br />
page 14<br />
<strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
<strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
page 15
Events<br />
Events<br />
Thank You to Our Generous Underwriter<br />
<strong>2020</strong><br />
<strong>Houston</strong> <strong>BOMA</strong> Expo<br />
Rescheduled for this Summer<br />
Thursday July 23, <strong>2020</strong>, 2:00 - 7:00 pm<br />
(Rescheduled from May 14, <strong>2020</strong>)<br />
NRG Center, Hall A<br />
Following guidelines from the CDC, Harris County, and the City<br />
of <strong>Houston</strong> regarding Coronavirus, we rescheduled the <strong>2020</strong> <strong>Houston</strong><br />
<strong>BOMA</strong> Expo for Thursday, July 23. All other details remain the same:<br />
the event will still be held at NRG Center, from 2:00 - 7:00 pm, and<br />
exhibitor set-up will take place the day prior to the Expo, July 22.<br />
We’re looking forward to exploring new ways we can help you<br />
enjoy the Expo as one of <strong>Houston</strong> <strong>BOMA</strong>’s – and our industry’s – first<br />
events after stay home orders. It’s going to be a great opportunity<br />
to reconnect with industry friends and get an introduction to new<br />
products and services. The Expo is free for property management<br />
personnel to attend! Booths and sponsorships are available! Don’t<br />
miss out on reconnecting, register here.<br />
If you have any questions or concerns, contact Ashleigh<br />
Yelovich, Special Events and Business Development Manager, at<br />
ayelovich@houstonboma.org. n<br />
Event Recap: Foundation<br />
Fundraiser Casino Night<br />
We had a blast at our 4th Annual Casino Night<br />
benefiting the <strong>Houston</strong> <strong>BOMA</strong> Foundation! We<br />
had a packed house of over 100 attendees who<br />
enjoyed charcuterie snacks, beer and wine,<br />
networking, and of course, gambling. With the<br />
help of our attendees, we raised $28,000 for the<br />
Foundation, selling every one of our fabulous<br />
20+ silent auction items and all of the wines<br />
in our wine pull. Thank you to everyone who<br />
attended, sponsored, donated wine and prizes,<br />
and made a purchase! All proceeds went directly<br />
to our Foundation to provide professional<br />
development opportunities and important<br />
research for our industry. n<br />
Thank You to Our<br />
Generous Sponsors<br />
Roulette Table<br />
Poker Table<br />
EXPO Blast From the Past<br />
Craps Table<br />
Blackjack Table<br />
Bar Sponsors<br />
Patron Supporters:<br />
Scott Becker Scott Moore<br />
Andrea Hellyar Joey Salter<br />
Robert Jacobs Wade Shelton<br />
page 16<br />
<strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
<strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
page 17
Events<br />
Events<br />
Congratulations to Our Winners!<br />
Top Shot Champion: Mark Cook<br />
Event Recap:<br />
<strong>BOMA</strong> Bac Pac<br />
Sporting Clays<br />
Tournament<br />
Tuesday, March 3, <strong>2020</strong><br />
at Greater <strong>Houston</strong> Sports Club<br />
Thank you to everyone who participated<br />
in our <strong>2020</strong> <strong>BOMA</strong> BAC PAC Sporting Clays<br />
Tournament at Greater <strong>Houston</strong> Sports Club!<br />
Attendees enjoyed smashing some clays in our<br />
tournament and playing fun games such as<br />
Target Mix, 4-Man Flurry, and our thrilling<br />
new “Gun Powder Golf” to support our<br />
political action committee.<br />
1st Place Team (North): JOBS/AMST (Jim McFadden,<br />
Ken Wells, David Smolenski, Peter Buzzini)<br />
1st Place Team (South): <strong>Houston</strong> Community College<br />
(David Haynes, Steve Crawford, Josh Marks, Marshall Heins)<br />
Thank You to Our Generous Sponsors<br />
Underwriter<br />
Shoot-Out Sponsor<br />
Lunch Sponsor<br />
Dinner Sponsor<br />
Thank you to everyone who sponsored<br />
and attended this exciting competition!<br />
With your help, we were able to raise a<br />
record-breaking $70,000 for our PAC, which<br />
will provide <strong>BOMA</strong> with more opportunities to<br />
support the local elected officials, candidates,<br />
and issues facing the CRE industry. n<br />
Top Male (North):<br />
Jim McFadden<br />
top Male (South):<br />
David Haynes<br />
Gun Raffle Sponsor Giveaway Item Sponsor<br />
SERVICE | MECHANICAL | PLUMBING | AUTOMATION<br />
DJ Sponsor<br />
Top Female (North):<br />
Ingrid Gonzales<br />
Top Female (South):<br />
Haley Satterwhite<br />
Games Sponsors:<br />
AOS Engineering<br />
Ballou Fire Systems<br />
Gallant Builders<br />
Winpark<br />
Cart Sponsors:<br />
Brightview Landscape Services<br />
United Protective Services<br />
Beverage Sponsors:<br />
Blackmon Mooring<br />
Miller LaPoint Construction<br />
page 18<br />
<strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
<strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong><br />
page 19
Editorial Committee<br />
Thank You to <strong>BOMA</strong>’s <strong>2020</strong> Annual Partners<br />
Solaris:<br />
In Other News<br />
• Chair: Seth Eslami, 1225 North Loop Investments<br />
• Vanessa Brunson, Unilev<br />
• Megan Gladstein, Hines<br />
• Jason Mock, CBRE<br />
• Dan Porter, Environmental Coalition<br />
• Courtney Wilkinson, Hines<br />
Atlantis:<br />
Board of Directors<br />
President<br />
Phil Davis, RPA – JLL<br />
CEO<br />
Tammy K. Betancourt, CAE – <strong>Houston</strong> <strong>BOMA</strong><br />
Vice President<br />
Scott Becker, RPA – CBRE, Inc.<br />
Vice President of Finance<br />
Roger Ritter – M-M Properties<br />
Immediate Past President<br />
Ed Bovermann – Transwestern<br />
Directors<br />
Hunter Drackett – Transwestern<br />
Lynn Harris – HCFC Realty Management<br />
Justin Jones – Parkway Properties, Inc.<br />
Matthew Kent – Parkway Properties, Inc.<br />
Cliff Parker – CBRE<br />
David Piro – Hines<br />
Adam Rose – HInes<br />
Lacey Withers – ABM Janitorial Services<br />
Committee Chairs<br />
BAC PAC Sporting Clays Tournament Committee<br />
Jon Cogdill – Hines<br />
Building Expo Committee<br />
Ann Breedveld – Transwestern<br />
Editorial Committee<br />
Seth Eslami – 1225 North Loop Investments<br />
Engineer All-Stars: Maintenance<br />
Olympics Committee<br />
Linda Malone – Midway<br />
Golf Classic Committee<br />
Lori Leonard – Parkway<br />
Legislative Advisory Committee<br />
Bill Carey – Senterra<br />
Meeters & Greeters Committee<br />
Kathy Edwards – APEX Surface Care<br />
Nominating & Awards Committee<br />
Ed Bovermann – Transwestern<br />
Professional Development & Education Committee<br />
Heather McGullam – Tanglewood Property<br />
Research Advisor<br />
Chad Nusbaum – Piedmont Office Realty Trust<br />
Special Events Committee<br />
Becky Burns – Transwestern<br />
Programs Committee<br />
Natali Juarbe – Granite Properties<br />
Community Outreach Committee<br />
April Wall – Accesso Services<br />
Newsletter Editor<br />
Shannon Roberts – Marketing and<br />
Communications Manager<br />
Discovery:<br />
Endeavor :<br />
Challenger:<br />
Calendar of Events<br />
May<br />
14 Membership Meeting Webinar: I-45<br />
Project<br />
21 Board of Directors Meeting<br />
25 Memorial Day Holiday<br />
June<br />
8-11 RPA Course: Environmental Health and<br />
Safety<br />
July<br />
3 Independence Day Holiday<br />
9 Board of Directors Meeting<br />
15 Building Automation Seminar and Bank<br />
of America Tower Tour<br />
22 Foundations of Real Estate<br />
Management Begins<br />
23 <strong>Houston</strong> <strong>BOMA</strong> Expo<br />
page 20<br />
<strong>Houston</strong> Building Owners & Managers Association <strong>Q2</strong> • <strong>2020</strong>