2018 Annual Report

2018 Annual
Report

To say that 2018 was
an epic year would be
an understatement.

Houston BOMA leadership once again knocked it out of the park with superrelevant
programming and educational content to not only meet, but exceed, the
needs of the membership.
A few highlights:
Building Engineering Management 101 (BEM101). The first course of its kind in
the country, BEM101 is designed to serve our operations members by providing
them the soft skills necessary to excel and advance in their positions.
Membership. Our membership has reached an all-time high with the change
in our membership structure from individual-based to a building membershipbased
model. While change is rarely easy or without some pain, our membership
assisted us in making the transition as smooth as it could possibly be. We are
as strong as our numbers and our numbers are up significantly. By changing
models, we are now able to reach and serve the entire building management
community.
Women in BOMA. New in 2018, and led by Kelly Wheeler, our Special Interest
Group Women in BOMA was a shining star in providing fun networking
opportunities for our female members. The group met four times and is headed
into 2019 with even more energy and enthusiasm.
Annual Awards. We kicked off our new Annual Awards program this year and
it was a rousing success. Our awards program was expanded to recognize
excellence in all areas of property management and community impact and was
well-received by the membership with thoughtful and outstanding nominations.
The award winners are included later in this report.
Our leadership team met in the fall to plan and strategize for the coming
years and have adopted an aggressive plan for 2019. Included in the plan is
continued outreach to area colleges to promote property
management as a profession, and, enhancing our
leadership development efforts to ensure that Houston
BOMA continues to be led by the best of the best for years
to come.
Our strong base of committed volunteers continues to
drive one success after another, and your professional staff
is constantly evaluating programming and scanning the
landscape to identify trends and needs, so look for more
new and exciting things coming in 2019.
Tammy K. Betancourt, CAE
CEO & Executive Vice President

Advocacy
2018 was a busy year for Houston BOMA’s advocacy team. The initiatives we were involved with locally
were intense and challenging. Through activism in the Construction Industry Council, the Houston Real
Estate Council, the High-Rise Triad, and other organizations, our members and staff are plugged in
throughout the Houston community to monitor issues that impact the CRE industry.

Revenue Cap Repeal In anticipation of Mayor
Turner’s announced decision to repeal the
City’s Revenue (Property Tax) Cap, Houston
BOMA met with members of City Council to
express our concerns and support keeping
the cap in place. Because of the other two
propositions that had to be placed on the
ballot, the Mayor chose not to advance his
efforts to repeal the cap this year.
5G/Installation of Network Nodes (Cellular
Poles) Legislation allowing the network
nodes was passed in the legislative session
with SB 1004. We researched the issue and
disseminated information. Subsequently,
the FCC passed rules usurping the state
regulations. We will continue to monitor and
communicate information on this issue.
Floodplain Development – Chapter 19
Working in coalition with the Houston
Real Estate Council and other real estate
organizations, we tracked provided feedback
to the City regarding the negative impact this
ordinance would have on commercial real
estate.
Sign Code Ordinance The organization Scenic
Houston proposed significant changes to the
sign code for properties along all of Houston’s
airport corridors. We continue to work with
other stakeholders to monitor these efforts
and provide feedback to ensure there are no
negative impacts to commercial real estate
due to the proposal.
Proposition A (Rebuild Drainage Fee)
We prepared and distributed our position
statement opposing Proposition A as the
City of Houston has disingenuous and
non-transparent about where fees already
collected have been spent and plans for
future utilization of funds have not been made
available.
Proposition B (Firefighters Pay Parity)
We prepared and distributed our position
statement supporting Proposition B to keep
a strong public safety program and fairly
compensate Houston’s firefighters.
Support of Adoption of the International
Family of Codes A proponent of the
International family of codes, we wrote a
letter of support to the Chief Building Official
Mark Savasta encouraging the City of Houston
to adopt the entire ICC family of codes,
including the plumbing and mechanical codes.
Rooftop Trespassers We sent an alert
to the membership informing them of a
rash of Instagram rooftop trespassers and
encouraged members to be on alert and to
secure roof access where necessary.
Fire Inspections and High-Rise Fire Drills
Houston BOMA worked with the Houston
Fire Marshal to clarify and correct the
implementation of floor by floor high-rise
fire drills and to address issues surrounding
inspectors and their approach to their
customers.
Mobile Fueling Services Houston BOMA
worked with the Houston Fire Marshal and a
city council member to review and provide
feedback on the revised Life Safety Bulletin for
mobile fueling services in the City.
Property Tax Reform Houston BOMA
maintained open communications with state
elected leaders on property tax and school
finance reform issues.
Lien Law Revisions The Texas Construction
Association, in conjunction with other
contractor groups continues to seek a
major rewrite to the state’s mechanics and
materialmen’s liens. We assisted Texas BOMA
in responding to elected official inquiries and
obtaining professional assistance to prepare
our rebuttal points prior to the legislative
session.
Member Luncheons We provided members
with an opportunity to hear about the “State
of the City” from Mayor Sylvester Turner in
June, as well as an opportunity to discuss
important issues in the next legislative session
with Texas State Representatives Dan Huberty
and Jim Murphy at our "Looking to 2019"
panel in September.

Our Policy
Positions
The BOMA BAC PAC enables Houston
BOMA’s advocacy team to raise money
to support political candidates who know
and understand - and support - real estate’s
issues. Regardless of if you are
politically “active”, there is no better way
to support the issues that impact your
professional life.
Below, participants in our 2018 BAC PAC
Sporting Clays Tournament take aim for
the top prize. The annual tournament is
our largest fundraiser for our PAC. This
year we raised a record $40,000, allowing
us to support a number of local and state
candidates for office.
Fair and Justifiable Taxes and Rate
Rollbacks
Any taxes should be broad-based and carefully
tailored to minimize any adverse economic
effect. Property valuations should be
equal and uniform across the marketplace
and tax rate rollbacks should closely mirror
elevated valuations.
Quality of Life Policies that are Balanced,
Predictable, Consistent, Transparent, Costeffective,
Fully Vetted, and Respect
Property Owner Rights
City quality of life regulations should promote
economic growth, job creation and
broaden the city’s tax base. Houston BOMA
supports logical, reasonable, and fair regulations
which give predictability to new
development, while allowing for proper assessment
of the impacts on local services,
infrastructure, and the environment.
Building and Operating a Sustainable
Environment
Our members support a more sustainable
environment by reducing the use of energy,
water, and other natural resources, using
cost-effective means that properly weigh
net benefits with the costs to implement.
We support voluntary programs that are
incentivized through tax rebates or grants.
Fair, Transparent, Predictable and Justifiable
Fees
All fees imposed by the City should be fair
and directly relate to the cost of the services
for which the revenue is being assessed.
Streamlined and Cost-effective Government
Houston BOMA supports local initiatives
that make our government more accountable,
transparent, fair, practical, streamlined,
and cost-effective. In the current
budget climate, we support the utilization
of technology and best business practices
to create a more efficient and effective
City government that is focused on serving
Houstonians.
Emergency Preparedness
Houston BOMA supports fully vetted actions
and practices that promote exemplary
public safety, security, emergency preparedness,
and incident prevention in office
buildings that weigh the net benefits of any
proposed regulations with the implementation
costs to Houston businesses.

Houston BOMA's desire to be the #1 source for
CRE news and updates keeps us constantly
pushing forward and finding new ways to collect
and distribute information you need to know.
From social media to our email communications
and Highlights print newsletter, you won't miss a
thing.
The Voice
of BOMA
From Left: 2018 Vice President Ed Bovermann,
Congressman Ted Poe, and CEO Tammy Betancourt at 2018
BOMA International Advocacy Day.
Keeping You Informed
In 2018, we introduced our Instagram
account and saw growth across all five of
our social media channels, allowing us to
interact with our members wherever they
are. Our weekly Buzz weekly newsletter's
new mobile-friendly format also serves
our on-the-go members, making it easier
to read on any device. With streamlined
email communication processes, we aim
to keep you in the loop without flooding
your inbox.
Councilman Greg Travis and Tammy Betancourt discuss Houston
BOMA's role in local politics with our Leadership Lyceum group.
Our Highlights print newsletter also got
a refresh, with a renewed focus on being
an information source to help property
managers stay ahead of trends. We
shifted to quarterly issues and added a
new Editorial Committee, with talented
members who authored articles on PACE,
property taxes, new technology, apps
our members love, and more. We also
added our BOMA Index, a compilation
of occupancy, leasing and sales data
from the industry's biggest property
management companies, to every issue.
But we're not just talking: we're listening.
In addition to our annual membership
survey, we've added post-event surveys to
our roster of regular communications so
we can get your feedback to continually
improve our programming throughout the
year.

Benefiting at
Networking and Events
Our community encourages the
development of relationships with key
industry leaders and with 12 networking
events in 2018, our members had plenty of
opportunities to foster these connections.
From our fast-growing Crawfish Boil,
to our sold-out Business Exchange and
Engineer All Stars: Maintenance Olympics,
to our biggest Expo ever, it's clear that
our members made Houston BOMA
events their first choice for meeting likeminded
professionals.
In addition to networking, our members
contributed to our important mission by
raising a record $40,000 at our BAC PAC
Sporting Clays Tournament and going "all
in" for Houston BOMA Foundation at our
first Casino Night.
Education and Programs
Houston BOMA had a big year for
education. We offered Foundations of
Real Estate Management and four RPA
Designation courses, giving us more BOMI
students than any BOMA local in the
country. But our biggest success was the
introduction of our Building Engineering
Management 101 course. Our expert
members and skilled staff developed the
completely original course for over a year,
and successfully launched in October with
18 engineer students.
Women in BOMA's inaugural year
included four free events throughout the
year, growing quickly to an average of 40
attendees per event. Women in BOMA
enjoyed unique activities including a book
exchange, floral demonstration and bingo.
We are looking forward to seeing what
this exciting group does in 2019.
Clockwise from top: Houston BOMA Foundation Casino Night; Representative Jim Murp
BOMA Engineer All Stars: Maintenance Olympics; Houston BOMA Crawfish Boil, Houston

Every Level
From our fast-growing Crawfish Boil, to our
sold-out Business Exchange and Engineer All
Stars: Maintenance Olympics, to our biggest
Expo ever, it’s clear that our members made
Houston BOMA events their first choice for
meeting like-minded professionals.
hy, 2018 Houston BOMA President Jack Gregoire, and Representative Dan Huberty; Houston BOMA Expo; Houston BOMA Ambassadors; Houston
BOMA Golf Classic, and Houston BOMA September Luncheon. Center: Speaker Robert Hauck, CPM, Parkway, at our Tenant Amenities Seminar.

Giving Back to
Our Community
Houston BOMA members leverage events
and programs to support our industry and
community
It's clear that Houston BOMA members care about
their community. Through our events and programs,
members are giving back more than ever before.
Our Golf Classic donates all proceeds to the Houston
FIre Department and Houston Police Department,
giving these local heroes the supplies they need to do
their important jobs. Meanwhile, the Houston BOMA
Foundation continues to grow from proceeds raised
at our Casino Night and through individual donations,
allowing it to support continuing education, research,
and leadership development for our members. Big or
small, we are thankful for every single donation made
to the Houston BOMA Foundation.
Members have worked to improve not only the lives of
industry professionals, but the lives of all Houstonians.
Each Leadership Lyceum class finishes the program
with a capstone project that encompasses everything
these future leaders have learned, including advocacy,
public policy, media relations, and community
outreach. This year, our Leadership Lyceum
participants coordinated a community day at Buffalo
Bayou where participants helped pick up trash and
clean trail lighting structures. The clean-up helped
contribute to our sustainability efforts and make the
park safe and enjoyable for all Houstonians, making
our city a great place to live and work.
Finally, our Annual Awards Extravaganza attendees
donated hundreds of toys to our annual toy drive with
the Houston Fire Department, making the holidays a
little brighter for underprivileged children.
Houston Fire Department representatives Sheldra Brigha
to their toy drive at the 2018 Annual Awards Extravagan

Leadership Lyceum volunteers at Buffalo Bayou Partnership for their capstone project.
Leadership Lyceum participant Lori Cortez cleans a light fixture along Buffalo Bayou as
part of the volunteer efforts for Leadership Lyceum's capstone project.
m, left, and Al Bennett pose with toys Houston BOMA members donated
za.

Celebrating
This year, Houston BOMA created a brand
new Annual Awards of Excellence Program
to recognize the professional performance
of our members each year. With five new
award categories that recognize creativity,
innovation, communication, and the role
these key attributes play in the success
of an organization, Houston BOMA had
a chance to honor members who have
contributed to both our association and
their profession.
Executive Manager of the
Year: Janet Shipley
These outstanding members were
awarded at our sold-out 2018 Annual
Awards Extravaganza on December 7,
2018. Congratulations to these awesome
members on their achievements!
We can't forget our 2018 TOBY Winners.
1430 Enclave (owned by Piedmont-1430
Enclave Parkway L.P., and managed
by Chad Nusbaum, Piedmont Office
Management) and CityWestPlace (owned
by Parkway Properties Inc. and managed
by Chris Ball, Parkway) both took home
regional awards in April. Congratulations
to these properties and their management
teams on their success!
Last, but certainly not least, we'd like to
extend a huge thank you to our Board of
Directors, Committee Chairs, volunteers,
committees, sponsors, and of course, all of
our members for another amazing year.
Engineer of the Year:
Johnny Ferro
Ambassador of the Year:
Heather McMillon
Ambassador Team of the Year:
Stephanie Sides, Lacey
Withers, and Heather McMillon

Our Best
Property Manager of the
Year: Chris Ball
Allied Professional of the
Year: Kevin Wheeler
Assistant Property Manager
of the Year: Nicole Bell
Young Professional of the
Year: Kathryn Barnett
Committee Chair of the Year:
Erik Hedegaard
President’s Award: David
Stauber, Erik Hedegaard, and
Terry Hanna
Not pictured: Terry Hanna.

Leadership
Board Leadership
President
Jack Gregoire, CPM, Parkway
Vice President
Ed Bovermann, Transwestern
Vice President of Finance
Roger Ritter, M-M Properties
Immediate Past President
Mark Janssen, Hines
Directors
Scott Becker, RPA, CBRE
Meredith Cress, Hines
Phil Davis, RPA, JLL
Hunter Drackett, Transwestern
Matthew Kent, Unilev Management Corp.
Chad Nusbaum, Piedmont Office Realty Trust
Lacey Withers, ABM Janitorial
Brett Williams, Madison Marquette
Staff
Tammy K. Betancourt, CAE, Chief Executive
Officer and Executive Vice President
tbetancourt@houstonboma.org
Elisa Suarez, Managing Director
esuarez@houstonboma.org
Terri Kuvach, Special Events and Business
Development Manager
tkuvach@houstonboma.org
Shannon Roberts, Marketing and
Communications Manager
sroberts@houstonboma.org
Natalia Lara, Membership and Professional
Development Coordinator
nlara@houstonboma.org
Committee Chairs
BAC PAC Sporting Clays Tournament
Committee
Jon Cogdill, Hines
Expo Committee
Janet Shipley, CBRE
Golf Classic Committee
Nicole Foster, Transwestern
Meeters & Greeters Committee
Peggy Viers, Always In Season
Special Events Committee
Kristin Wells, Transwestern
Engineer All-Stars:
Maintenance Olympics Committee
Cindy Niles, Transwestern
TOBY Awards Committee
Rebecca Burns, Transwestern
Legislative Advisory Committee
David Piro, Hines
Professional Development &
Education Committee
Erik Hedegaard, PMRG
Nominating & Awards Committee
Mark Janssen, Hines
Women in BOMA Committee
Kelly Wheeler, Transwestern
Research Advisor
Andy Hoyns, Hicks Ventures
Leadership Lyceum
Kathryn Barnett, Parkway
Nicole Bell, Transwestern
Estevan Campos, Transwestern
Alline Collett, PMRG
Lori Cortez, Parkway
Lillian Figueroa, JLL
Kelsey Grant, PMRG
Justin Jones, Parkway
Colby MacMillan, JLL
Katherine Tyson, Hines

Financials
2018 Income
2018 Expenses

Annual Sponsors
Many thanks to these generous supporters of BOMA.
Solaris Sponsor
Atlantis Sponsors
Challenger Sponsor
Discovery Sponsors
Endeavor Sponsors