RiskXtraDecember2018

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x RISKXtra BSIA Briefing Back in 2013, Andrew Lacovou was brutally murdered during a morning robbery at the Ladbrokes outlet where he was lone working. Just last month, a security officer suffered a fractured cheekbone when he was attacked after challenging a group of men outside a Hampshire Bowling Centre, while another was severely assaulted with a bicycle seat and post outside a supermarket when refusing entry to someone who was under the influence of alcohol. There’s a great deal of evidence that staff classified as ‘lone workers’ are more likely to be subjected to physical violence, aggression and abuse. For front line and customer-facing staff, this may be as a result of dealing with angry customers, preventing theft, enforcing rules or managing unacceptable behaviour. Sadly, in today’s society we have to consider the potential for particularly nasty incidents such as knife attacks, sexual assault, acid attacks and even major terrorist incidents. While these kinds of incidents are very rare, they can and do have an impact on the fear levels and confidence of those working alone. Lone working can also have an impact on more general Health and Safety risks. Although there’s nothing to suggest that a lone worker is more likely to have a medical emergency or be taken ill, there’s a very real potential for an increase in the level of harm where help cannot be summoned quickly. Similarly, if the lone worker has an accident, without some means of calling for assistance, any injury sustained may increase in severity. Aside from specific incidents, it’s commonly accepted that working alone (and especially so for long periods of time or in high pressure situations) can increase levels of stress, which in turn may well have a detrimental impact on a given individual’s mental health and well-being. These effects can place the businesses that employ lone workers under extra strain, which might then lead to business interruption, the potential for prosecution or legal action, the loss of staff, an impact on staff morale or damage to brand and reputation. How, then, can today’s organisations ensure that they’ve fulfilled their legal and moral responsibility for the safety of their lone workers? Assessing the risks The Health and Safety Executive’s (HSE) definition of a lone worker is straightforward: “Those that work by themselves without close or direct supervision”. It makes no reference to timespan and/or place of work. Organisations often forget those people who only occasionally lone work just for short periods of time, or who Ensuring the Safety of Lone Workers Lone workers are more likely to be subjected to physical violence, aggression and abuse while in the course of their duty. As almost 25% of the working population can be classed in this category, it’s important to ensure the safety – both physically and mentally – of such employees. On behalf of the British Security Industry Association, Nicole Vazquez outlines the main points to note for today’s organisations are left in the office when everyone else goes out and about. It’s important for businesses to capture and record episodes of lone working wherever and whenever it occurs. Once acknowledged, risk assessments should identify how lone working can impact existing risks or create new ones. The HSE has set a benchmark that states: “Lone workers should not be put at more risk than other employees”. In reality, this can be a hard standard to reach. There will be extra controls needed and it may mean that certain tasks are assessed as simply being too dangerous (and uncontrollable) to be carried out by one person. If lone working makes up a large element of an organisation’s activities, then a Lone Worker Policy is the ideal place to set out a new ethos and approach towards lone working and its associated risks. Working procedures are vital and offer workers clear guidance and set expectations and responsibilities for day-to-day activities. It’s still common to come across organisations where the procedures written for lone working neither match the ethos in their Nicole Vazquez: Director of Worthwhile Training 15 www.riskxtra.com>
Page 1 and 2: x www.riskxtra.com RISKXtra Securit
Page 3 and 4: x RISKXtra December 2018 Contents 4
Page 5 and 6: x RISKXtra Editorial Product upgrad
Page 7 and 8: News Update Government efforts focu
Page 9 and 10: News Analysis: ISC Report on UK Mai
Page 11 and 12: Opinion: Developing Security Skills
Page 13: Opinion: The Security Threat of Unm
Page 17 and 18: What Fire System Would You Choose t
Page 19 and 20: Cyber Security: Partnership Working
Page 21 and 22: Duty of Care: A Culture of Mutual R
Page 23 and 24: Certification in the Security and F
Page 25 and 26: FIRE SAFETY Management & Installati
Page 27 and 28: Thankfully, those taking the instal
Page 29 and 30: Evacuate everyone EN54-23 Approved
Page 31 and 32: FIRE SAFETY Vimpex makes move into
Page 33 and 34: FIRE SAFETY Kentec to showcase fire
Page 35 and 36: x www.riskxtra.com RISKXtra Securit
Page 38 and 39: x RISKXtra Showcase: Security Guard
Page 40 and 41: x RISKXtra Showcase: Intruder Detec
Page 42 and 43: x RISKXtra Showcase: Perimeter Prot
Page 44 and 45: x RISKXtra Showcase: Critical Commu
Page 46 and 47: x RISKXtra The Changing Face of Sec
Page 48 and 49: x RISKXtra The Changing Face of Sec
Page 50 and 51: x RISKXtra Meet The Security Compan
Page 52 and 53: x RISKXtra Failing to Plan is Plann
Page 54 and 55: x RISKXtra Whether it be the desire
Page 56 and 57: x RISKXtra CCTV Cameras and Fire De
Page 58 and 59: x RISKXtra ‘Mastery’, ‘Autono
Page 60 and 61: x RISKXtra People and Processes: Th
Page 62 and 63: x RISKXtra Apprenticeships: Revolut
Page 64 and 65:
x RISKXtra Risk in Action Jacksons
Page 66 and 67:
x RISKXtra Technology in Focus Tech
Page 68 and 69:
x RISKXtra Appointments John Hirst
Page 70 and 71:
ACCESS CONTROL ACCESS CONTROL ACCES
Page 72 and 73:
CONTROL ROOM & MONITORING ADVANCED
Page 74 and 75:
POWER UPS - UNINTERRUPTIBLE POWER S
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Emergency Stairway Evac+Chair prov
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RiskXtraDecember2018

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