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19<br />
Amenities can influence visitor expectations & satisfaction<br />
Amenities can have a huge impact on whether a tourist enjoys their stay or not. This is<br />
because they are a huge part of a visitors stay. Every tourist will come into contact with<br />
amenities at some point, from toilets to cafés to tourist shops. If this doesn’t live up to<br />
expectations it can ruin the whole outlook of their stay.<br />
Destination Tokyo
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