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7<br />

TOOLS YOU<br />

PROBABLY HAVEN’T<br />

HEARD OF<br />

(That Can Boost<br />

Your Business)<br />

10 KILLER<br />

LOCAL<br />

MARKETING<br />

IDEAS TO<br />

TRY<br />

IS YOUR<br />

WEBSITE<br />

OPTIMIZED FOR<br />

SUCCESS?<br />

YOUR<br />

FACEBOOK<br />

MARKETING<br />

IS MISSING THE BOAT WITH<br />

GEN X, MILLENNIALS,<br />

AND GEN Z<br />

An Adodo Consultancy Services Limited Publication


Contents<br />

7 Tools You Probably Haven’t<br />

Heard Of<br />

News Flash: Your social media tools<br />

aren’t getting the job done. You might<br />

think you have the latest and greatest<br />

– and maybe your social media game<br />

is on point. But that said, I’m willing to<br />

bet that there are a few great tools that you haven’t heard about.<br />

Using them can help you take your social media marketing<br />

campaigns to a new level.<br />

Is Your Website Optimized for<br />

Success?<br />

I’m sure you already know about<br />

Search Engine Optimization, but a lot<br />

of local businesses are, quite simply,<br />

not getting the job done. They’re<br />

focusing on outdated SEO methods,<br />

or else they’ve designed their own website and missed out<br />

on some key opportunities to improve their Google rank. That<br />

stops now. In this post, I’ll walk you through the must-have<br />

optimization techniques that will help your website get the lion’s<br />

share of traffic for your keywords.<br />

10 Killer Local Marketing<br />

Ideas to Try<br />

Local marketing is a must, and it has<br />

a lot of moving parts. You’ve got to<br />

think about SEO, content marketing,<br />

social media and PPC ads – it’s a lot for<br />

anybody to handle. The real key to effective<br />

local marketing is knowing what ideas are worth pursuing<br />

and which ones aren’t. Here are 10 killer local marketing ideas<br />

that can have a serious impact on your profits.<br />

Your Facebook Marketing is<br />

Missing the Boat with Gen X,<br />

Millennials, and Gen Z<br />

03<br />

08<br />

14<br />

19<br />

You might be a Facebook marketing<br />

whiz. You’ve got targeting down, you<br />

create compelling posts to share with<br />

your followers, and you can curate content<br />

like nobody’s business. But guess<br />

what? If you’re not tailoring your content to the generation of your audience,<br />

you’re missing the boat. Wondering why? It’s because Generation<br />

X, Millennials, and Gen Z use Facebook in different ways. And<br />

that means you’ve got to know your audience and then customize<br />

your approach to ensure that you’re reaching them.<br />

Welcome To MT<br />

Thanks for checking out the latest<br />

edition of MT, your online marketing<br />

resource guide for local businesses.<br />

Each month we will be covering topics<br />

that resonate with local businesses<br />

just like yours.<br />

Our goal is simple. We want to<br />

enable you to do big things online,<br />

and it all starts by breaking down<br />

the complexities of marketing your<br />

business online.<br />

It doesn’t matter if you are just starting<br />

out, or an established business owner<br />

in your local community, you can<br />

always benefit from increasing your<br />

brand’s visibility online.<br />

To your Success,<br />

Tim Glynn<br />

CEO and head of fun<br />

MT IS BROUGHT TO YOU BY<br />

Adodo Consultancy Services, the leading<br />

small business marketing service dedicated<br />

to putting reputation marketing at the heart<br />

of a local businesses marketing strategy. We<br />

help small businesses connect with more<br />

customers online.<br />

If you want to build your business, you need<br />

to market, it’s that simple. But you can lose<br />

thousands of dollars if you don’t know what<br />

you are doing. So we urge you to take action<br />

with some of the strategies we recommend.<br />

Feel free to reach out to us at any time.


7 TOOLS YOU PROBABLY<br />

HAVEN’T HEARD OF<br />

(THAT CAN BOOST YOUR BUSINESS)<br />

A great artist may have vision and talent, but to bring a vision to life, the artist needs the<br />

right tools. That’s as true of painting as it is of marketing. And while a true artist should<br />

never blame tools for a job poorly done, the truth is that the wrong tools can have a<br />

negative impact on their work.


Your social media tools aren’t getting the job done.<br />

You might think you have the latest and greatest – and maybe your social media game<br />

is on point. But that said, I’m willing to bet that there are a few great tools that you<br />

haven’t heard about. Using them can help you take your social media marketing campaigns<br />

to a new level.<br />

So let’s dive in.<br />

#1:<br />

(THAT CAN BOOST YOUR BUSINESS)<br />

Facebook’s algorithm changes<br />

have upped the ante<br />

for business pages. It was<br />

already a challenge to get<br />

organic reach with your<br />

posts and now it’s harder<br />

than ever. Even if you post<br />

regularly, you still run the<br />

risk that your best content<br />

will disappear because it<br />

simply isn’t seen by your<br />

target audience.<br />

Meet Edgar is a social<br />

scheduling app that can<br />

rescue your disappearing<br />

posts and give them new<br />

life by re-sharing them. You<br />

may already be doing that<br />

– but here’s what’s special<br />

about Meet Edgar.<br />

It allows you to save your social media posts into a database, so they can<br />

easily be reshared – no more scrolling down your page to find a post<br />

It can pull items from your RSS feed, including blog posts, and add them to<br />

your social media library<br />

It categorizes your content to make it easy to find<br />

It reposts content automatically to ensure it is seen by your audience<br />

Meet Edgar is a paid tool that works for Facebook, Twitter, LinkedIn, Instagram,<br />

and Pinterest.


#2: Quuu<br />

Good social media management means<br />

posting a combination of original and curated<br />

content. Finding curated content to share<br />

with your audience can be time-consuming.<br />

Quuu can help.<br />

Quuu is a social media content curation tool.<br />

It will monitor the categories you choose –<br />

there are over 500 to choose from – and send<br />

you up to 6 content suggestions per day. If<br />

you opt for the Free or Amazing Plans (their<br />

words, not mine), the curated content will<br />

be posted automatically unless you delete it<br />

from the queue. Choosing the corporate plan<br />

gives you the option to approve content before<br />

it gets posted.<br />

#3:<br />

Maintaining a Twitter account for your business<br />

requires regular posting and staying on<br />

top of the trends and hashtags that are relevant<br />

to your location. Trendsmap is a tool<br />

that can help you do the latter.<br />

Trendsmap helps businesses get past the national<br />

and global hashtag and find the specific<br />

local trends and hashtags that are most<br />

likely to appeal to your followers. Users can<br />

click and zoom on a map interface to see the<br />

trending topics in any area. You can then click<br />

on a trending topic to get additional information<br />

and see what people are saying about it.<br />

They have multiple plans available starting as<br />

low as $25 per month.


#4: CANVA<br />

Visual content gets more engagement on<br />

social media than written content, and<br />

yet it can be difficult for people who aren’t<br />

designers to create the kind of visually<br />

compelling posts that will appeal to their<br />

followers.<br />

Canva is an incredibly versatile design tool<br />

that’s free – and perfect for social media.<br />

They have thousands of templates that<br />

you can choose from. You can also use<br />

their library of images, colors, and fonts to<br />

customize your posts. If you opt for their<br />

free plan you’ll need to pay for photos, but<br />

their paid plan gives you access to the full<br />

library plus additional storage and other<br />

features.<br />

#5: ADESPRESSO<br />

Facebook and Instagram advertising can<br />

help you grow your business, but it can<br />

also be time-consuming to manage. Ad<br />

Espresso injects a shot of caffeine into the<br />

proceedings and speeds up the process.<br />

AdEspresso is an ad management tool<br />

created by HootSuite. It gives users a<br />

dashboard from which they can manage<br />

all of their Facebook and Instagram ads.<br />

You can ad tags to your campaigns to<br />

make it easier to find them, shortcut the ad<br />

creation process, and even split test your<br />

campaigns to maximize your conversions.<br />

They offer a free trial period and business<br />

plans starting at $49 per month.


#6: #7:<br />

MobileMonkey<br />

One of the hardest things for any business<br />

to do is to convert a lead into a paying customer.<br />

It’s an expensive endeavor and one<br />

that requires an ongoing commitment and<br />

lead nurturing strategy.<br />

PushEngage is a tool that makes it simple<br />

to send push notifications on any browser.<br />

That means you can engage with potential<br />

customers who have abandoned a shopping<br />

cart. You’ll get automatic trigger notifications<br />

based on the triggers you specify,<br />

giving you the power to engage with users<br />

at the perfect moment to make a sale. They<br />

offer a free trial and business plans starting<br />

at $29 per month.<br />

Chatbots are the future of marketing – and<br />

the future is here. If your business isn’t using<br />

a Facebook chatbot yet, it’s time to get<br />

started.<br />

Mobile Monkey is a tool that will help you<br />

build a chatbot for Facebook Messenger in<br />

as little as five minutes. They offer an intuitive,<br />

drag-and-drop interface that means<br />

you don’t need any technical or programming<br />

experience to create a bot. They have<br />

a huge library of chatbot widgets, including<br />

images, text, and even emoji. They have a<br />

free plan as well as more comprehensive<br />

business plans starting at $42 per month.<br />

An artist is only as good as the tools they use...<br />

…and the 7 social media marketing tools I’ve listed here can help you elevate your social media<br />

game, attract new followers, and increase your profits.<br />

Getting people to engage with your social media content is a must. By giving yourself the tools you<br />

need, you can ensure that you get the engagement you need to grow your business.


Is Your Website<br />

Optimized for Success?<br />

Your Google ranking is undeniably<br />

important. In fact,<br />

research shows that more<br />

than half of Google’s traffic<br />

goes to the top three ranked<br />

websites, and approximately<br />

three-quarters of the traffic<br />

goes to sites listed on the<br />

first page of search results.<br />

How do they get on that first<br />

page?<br />

Here’s the secret:<br />

Their sites are optimized to<br />

ensure that they get there.<br />

I’m sure you already know<br />

about Search Engine Optimization,<br />

but a lot of local businesses<br />

are, quite simply, not<br />

getting the job done. They’re<br />

focusing on outdated SEO<br />

methods, or else they’ve designed<br />

their own websites<br />

and missed out on some key<br />

opportunities to improve their<br />

Google rank.<br />

That stops now. In this post,<br />

I’ll walk you through the musthave<br />

optimization techniques<br />

that will help your website get<br />

the lion’s share of traffic for<br />

your keywords.


Coding Tips for<br />

Optimization<br />

You’re probably not an<br />

expert programmer, but<br />

with today’s easy-to-use<br />

site-building tools, you<br />

don’t need to be. However,<br />

that doesn’t mean that<br />

you can afford to ignore<br />

some basic coding issues<br />

on your website.<br />

Metadata<br />

<br />

Metadata is the first coding<br />

issue to address. Metadata<br />

includes two things: your title<br />

tag and meta description.<br />

Both items appear on Google’s<br />

SERP, so you need to<br />

get them right.<br />

Let’s start with the title tag.<br />

Ideally, you want as much<br />

of your title as possible to<br />

appear on Google. If you<br />

shoot for a title tag that’s<br />

fewer than 60 characters.<br />

(Technically, it’s 600 pixels<br />

but that’s a little harder to<br />

measure.)<br />

Your title tag should contain<br />

your most important keyword<br />

as close as possible to<br />

the beginning of the title. After<br />

that, think about your audience<br />

and write a title that’s<br />

likely to appeal to them.<br />

The meta description is longer,<br />

usually about 155 characters<br />

including spaces. Its<br />

job is to provide a concise<br />

and compelling description<br />

of your page. It’s important<br />

to have a unique meta description<br />

for each page of<br />

your website, including blog<br />

entries.<br />

Here again, use important<br />

keywords but don’t overdo<br />

it. You want to give readers a<br />

clear idea of what your page<br />

is about to make them want<br />

to choose your site over the<br />

others that are available.


Schema Markup<br />

»»<br />

A web ID that represents<br />

a user<br />

»»<br />

The animated series<br />

Avatar: The Last<br />

Airbender or the film of<br />

the same name<br />

»»<br />

The James Cameron<br />

film Avatar<br />

Next, you’ll want to make<br />

sure to include Schema<br />

markup on your site. Schema<br />

is a collaborative effort by<br />

Google, Yahoo, Microsoft,<br />

and Yandex. It’s designed to<br />

let search engines (and users)<br />

know what your website is all<br />

about.<br />

For example, a reference to the<br />

word “avatar” might refer to:<br />

Schema code provides context<br />

for the language you use<br />

on your site. Using it properly<br />

will ensure that your site displays<br />

properly and that the<br />

information you put on it can<br />

be understood.


Crawlability<br />

<br />

The final coding issue to consider is the<br />

crawlability of your site. Google and<br />

other search engines send out bots to<br />

“crawl” your site – meaning that they<br />

check its navigability. Broken links and<br />

other issues can make it difficult or<br />

impossible for search engines to index<br />

your site properly and that can affect<br />

your search rank.<br />

You can manually check your site and<br />

make sure to repair or remove broken<br />

links. You may also want to use a tool<br />

like RankSider to check your site’s<br />

crawlability.


Your Site’s Content and Optimization<br />

When it comes to getting to<br />

the top of Google, your site’s<br />

structure and content has<br />

a lot to do with where you<br />

end up. While you can design<br />

your site to your liking, there<br />

are certain things you need<br />

to have if you want your site<br />

to do well.<br />

Global headers and footers<br />

will ensure that whatever page<br />

a user lands on, they’ll be able<br />

to find your home page and<br />

get basic information about<br />

your company. Your headers<br />

and footers should include<br />

basic information like your<br />

phone number, email address,<br />

and social follow buttons.<br />

The footer should also have<br />

hotlinks to the most important<br />

pages on your site.<br />

The About Us page may not<br />

contain a ton of keywords,<br />

but your site needs to have an<br />

awesome one to let people<br />

know who you are and what<br />

you do.<br />

The Contact Us page should<br />

let people know all the ways<br />

they can get in touch with<br />

you. That means you’ll need to<br />

include your address, phone<br />

number, email address, social<br />

pages, and directions to your<br />

office or store.<br />

Each service you provide<br />

should be on a dedicated<br />

page. Putting all your services<br />

on one page limits your SEO<br />

impact. You can target more<br />

keywords, both in your content<br />

and your metadata, if you give<br />

each service its own page.<br />

Finally, your site MUST be<br />

mobile-friendly. Ideally, you<br />

should use a template that’s<br />

mobile responsive and will<br />

adjust itself to display on any<br />

mobile device.<br />

Including these five things on<br />

your site will maximize your<br />

SEO and ensure that Google’s<br />

algorithms give you the rank<br />

you deserve.


Web Design and Content<br />

The design of your website<br />

might not play a direct role<br />

in SEO, but people will be<br />

more likely to visit (and revisit)<br />

your site if it looks good. That<br />

means that you’ll need to<br />

have:<br />

»»<br />

A simple but memorable<br />

logo.<br />

»»<br />

Compelling images that let<br />

people know what you do<br />

(and how you do it). Ideally,<br />

you should have original<br />

(not stock) images.<br />

»»<br />

High-quality video.<br />

»»<br />

Compelling written content<br />

that sounds natural, has a<br />

high degree of readability,<br />

and uses keywords and<br />

LSI artfully. You don’t want<br />

your content to be overly<br />

repetitive. It should be easy<br />

to read and use plenty of<br />

white space.<br />

»»<br />

Social share buttons make<br />

it easy for visitors to your<br />

site to share your content<br />

with their followers.<br />

»»<br />

A click-to-call button is ideal<br />

if you want to make it<br />

simple for mobile customers<br />

to call you.<br />

»»<br />

Reviews and testimonials<br />

are important. Having a live<br />

feed of your Yelp reviews<br />

might slow down your site,<br />

but you can put links to your<br />

pages on key review sites on<br />

your testimonial page.<br />

Some companies add<br />

additional bells and whistles,<br />

but you don’t need to – and<br />

your site’s loading speed<br />

may be impacted by extras.<br />

Keeping it simple is the best<br />

way to attract traffic and<br />

engage the people who visit<br />

your site.<br />

SEO is about more than<br />

keywords…<br />

Your site may have qualities and<br />

pages that we haven’t listed<br />

here, but these are the basics.<br />

Doing a quick audit of your site<br />

can reveal opportunities for improvement<br />

– and make a big difference<br />

in your Google placement<br />

and conversions.


10 KILLER LOCAL MARKETING<br />

IDEAS TO TRY<br />

Local marketing is a must, but if you’re like<br />

most local business owners, you’ve probably<br />

caught yourself thinking something like this:<br />

I feel like I’m doing everything I can – why<br />

is my local marketing not delivering the<br />

results I want?<br />

It’s a good question. After all, local marketing<br />

has a lot of moving parts. You’ve<br />

got to think about SEO, content marketing,<br />

social media and PPC ads – it’s a lot<br />

for anybody to handle.<br />

The real key to effective local marketing<br />

is knowing what ideas are worth pursuing<br />

and which ones aren’t. Here are 10<br />

killer local marketing ideas that can have<br />

a serious impact on your profits.


#1:<br />

MASTER THE ART OF LOCATIONAL<br />

MARKETING ON FACEBOOK<br />

You should always be marketing your business to<br />

your local audience on Facebook. Increasingly, consumers<br />

are turning to Facebook for information<br />

about businesses. There are two types of ads that<br />

can help you:<br />

Brand awareness<br />

Website clicks<br />

Starting with brand awareness can help you break down barriers and prime your local audience<br />

to visit you. Following up with a website click promotion will capitalize on your brand awareness<br />

campaign and help you attract new customers.<br />

#2:<br />

REVISIT YOUR YELP CATEGORIES<br />

You know that reviews are important – and Yelp has a<br />

huge SEO advantage. One of the best ways to boost your<br />

visibility online is to make sure that you’re using the right<br />

categories on Yelp.<br />

A lot of local businesses choose their categories without giving them much thought. Go back and<br />

look at them – and keep your most important keywords in mind. Choose categories that highlight<br />

your capabilities and keywords and you’ll get more organic traffic from Google.<br />

#3:<br />

BUILD UNIQUE LANDING PAGES<br />

FOR EVERY CAMPAIGN<br />

It might seem like a lot of<br />

work to build a unique landing<br />

page for every marketing<br />

campaign you run, but you<br />

can do it quickly using a tool<br />

like Unbounce. The benefit is<br />

that you’ll be sure that every<br />

click you get on an ad will lead<br />

people to a page that’s selling<br />

exactly what you’re advertising.<br />

Conversion is an art and a science.<br />

The easier it is for people<br />

to draw a line between your<br />

ad and your call to action, the<br />

higher the chances that they’ll<br />

convert. Make it simple and<br />

you’ll see an increase in sales<br />

as a result.


#4:<br />

USE REMARKETING ADS TO<br />

GET REVIEWS<br />

A huge majority of consumers<br />

rely on reviews to make buying<br />

decisions. The trick is getting<br />

your existing customers to review<br />

your business.<br />

One way to do it is to set up<br />

a simple remarketing ad for<br />

people who buy from you or<br />

fill out a form on your website.<br />

Try a headline that says, “Happy<br />

with your purchase? Leave us<br />

a review on Google+, Yelp, or<br />

Facebook!” Not every customer<br />

will respond – but some will,<br />

and every positive review you<br />

get will help increase your visibility<br />

and credibility.<br />

#5:<br />

CREATE GUIDES FOR LOCAL<br />

ACTIVITIES RELATED TO YOUR BRAND<br />

Local marketing is all about<br />

embracing where you are –<br />

and helping your customers to<br />

do the same thing. For that reason,<br />

it makes sense to create a<br />

local guide for an activity that<br />

is likely to appeal to your target<br />

audience.<br />

For example, if you sell cooking<br />

equipment, you might create<br />

a guide to local farms. Or, you<br />

could create a guide to hiking<br />

trails if you sell outdoor equipment.<br />

The key is to marry your<br />

local knowledge to your brand<br />

to give your followers something<br />

they can use.


#6:<br />

AUTOMATE RESPONSES TO YOUR TWITTER MENTIONS<br />

Social mentions can have a big impact on<br />

how your brand is perceived. One way<br />

to maximize that impact is to automate<br />

responses to your mentions on Twitter.<br />

A tool I like is Zapier, which allows business owners to set up triggers<br />

that send out instant responses when someone mentions their<br />

company. It gives an instant boost to your engagement and<br />

makes the people who mention you feel valued.<br />

#7:<br />

USE THIRD-PERSON AD COPY<br />

Sometimes, online advertising<br />

can seem like a relentless wall<br />

of noise. Everybody – including<br />

your competitors – is out there<br />

shouting about how wonderful<br />

they are. If you want to<br />

get through to your audience,<br />

you’ve got to stand out.<br />

One way to do it is to use a<br />

third-person voice in your ads.<br />

For example, you might pull a<br />

line from a testimonial and use<br />

it as your headline. “Hiring ABC<br />

Company is the best choice I<br />

ever made” is a headline that<br />

will grab attention and use the<br />

power of social proof to bring<br />

you leads.<br />

#8:<br />

USE RADIUS LOCATION<br />

TARGETING ON ADWORDS<br />

Targeting your ads on Google<br />

AdWords is really an art form.<br />

By using their radius location<br />

targeting, you can maximize<br />

the chances that your ad will<br />

be seen by the people who are<br />

most likely to buy from you.<br />

In AdWords, set up a series of<br />

radius targets so that your store<br />

looks like the center of a bullseye.<br />

Then, evaluate your data<br />

and adjust your local bids accordingly.<br />

Doing this can make<br />

a huge difference in your ads’<br />

performance.


#9: MENTION THE DISTANCE TO<br />

YOUR STORE IN MOBILE ADS<br />

The chances are good that more people are<br />

seeing your ads on mobile devices than on<br />

computers. Since that’s the case, it makes<br />

sense to play up your local connection by<br />

including the distance from your store in<br />

your mobile ads on Google.<br />

It’s easy to do. Simply use the Google Search<br />

Console to find new ad groups in your area.<br />

Then, add your zip code to your headline<br />

and see how easy it is to steal clicks from<br />

your competitors.<br />

#10: ADD STOREFRONT<br />

PICTURES TO YOUR ADS<br />

As a consumer, you’ve probably driven by<br />

local businesses many times without going<br />

inside. One easy way to entice people to<br />

come see you is to add a photograph of the<br />

front of your store to your ads.<br />

Seeing a photo will trigger a, “Hey, I’ve seen<br />

that place!” response from your audience.<br />

It’s a simple, inexpensive trick that can entice<br />

people to stop and visit you instead of<br />

driving past.<br />

DON’T WASTE YOUR TIME ON IDEAS THAT DON’T WORK…<br />

Stop guessing which marketing ideas are worth trying. These 10 simple<br />

local marketing tricks can make a huge difference when it comes to attracting<br />

customers and growing your business.


Your Facebook Marketing is<br />

Missing the Boat with Gen X,<br />

Millennials, and Gen Z<br />

(and here’s what to do about it!)<br />

You might be a Facebook<br />

marketing whiz. You’ve<br />

got targeting down, you<br />

create compelling posts<br />

to share with your followers,<br />

and you can curate<br />

content like nobody’s<br />

business. But guess what?<br />

If you’re not tailoring your<br />

content to the generation<br />

of your audience, you’re<br />

missing the boat.<br />

Wondering why? It’s because<br />

members of Generation<br />

X, Millennials, and<br />

Gen Z use Facebook in<br />

different ways. There’s no<br />

one approach that will<br />

work for all of them. That<br />

means you’ve got to know<br />

your audience and then<br />

customize your approach<br />

to ensure that you’re reaching<br />

them.


Marketing to Generation X<br />

Let’s start with Generation<br />

X. The people in Gen X were<br />

born between the mid-<br />

1960s and the late 1970s.<br />

They’re sometimes referred<br />

to as the Latchkey Generation<br />

and they’re sandwiched<br />

between the Baby Boomers<br />

and Millennials.<br />

Nearly two-thirds of Gen<br />

Xers say that Facebook is<br />

their preferred social media<br />

site. Just about half of<br />

them follow brands on social<br />

media, and following<br />

a brand is a precursor to<br />

making a purchase. That<br />

means that your Gen X followers<br />

are primed to buy.<br />

You just need to give them<br />

a reason to do it.<br />

The key is knowing why<br />

they follow you. 58% of<br />

Gen Xers follow brands<br />

because they want to get<br />

information about sales<br />

and promotions. In other<br />

words, if part of your target<br />

audience is in Generation<br />

X, you can engage them by<br />

offering them special deals,<br />

coupons, and promotions.<br />

What does that mean in<br />

practical terms? You can<br />

target your Facebook promotions<br />

by age, so you<br />

might run an ad with a coupon<br />

and target it to people<br />

in your area between the<br />

ages of 39 and 53. You can<br />

add additional targeting options<br />

based on your audience’s<br />

interests, as well.<br />

Generation X has a huge<br />

amount of buying power.<br />

They’re gainfully employed<br />

and doing well – but that<br />

doesn’t mean that they<br />

want to spend more than<br />

they need to. Keep that in<br />

mind when you’re marketing<br />

to them.


Marketing to Millennials<br />

Millennials are a different breed than<br />

Gen Xers. Millennials were born between<br />

1980 and the late 1990s/early 2000s. In<br />

other words, they’re between the ages<br />

of 18 and 38. Facebook is still their mostused<br />

social site, but they also spend a lot<br />

of time on Instagram and Snapchat.<br />

Millennials are the first generation of digital<br />

natives, which means they’ve seen it all<br />

when it comes to online content. They’re<br />

far more likely to share viral content like<br />

memes and GIFs than Gen Xers are. Millennials<br />

want to be entertained, so the<br />

content you create should be informative<br />

and entertaining. Examples might be<br />

how-to videos, behind the scenes tours,<br />

and things of that nature.<br />

The most important defining characteristic<br />

of Millennials when it comes to marketing<br />

is that they are inherently distrustful<br />

of content that’s created by brands and of<br />

sponsored content in general. They’re far<br />

more likely to put their trust in user-generated<br />

content (UGC) and online reviews<br />

than on anything you say about yourself.<br />

The solution is to encourage your followers<br />

to create content on your behalf.<br />

A good example is Starbucks’ White Cup<br />

campaign on Instagram, which asked<br />

followers to decorate plain white cups<br />

and post pictures of them. They had to<br />

use Starbucks’ special tag to enter the<br />

contest, which gave Starbucks the opportunity<br />

to share that content with its<br />

followers.<br />

Here again, it’s a good idea to create a<br />

targeted ad campaign that is directed<br />

at Millennials. By choosing the right<br />

content to promote or making an<br />

ad that will appeal to your Millennial<br />

followers, you’ll increase your chances<br />

of reaching them. It’s also a good idea to<br />

time your Millennial-targeted posts for<br />

when they’re most likely to be online:<br />

between 8 PM and midnight.<br />

Keep in mind that Millennials now make<br />

up the majority of the work force in the<br />

United States and have a ton of buying<br />

power. You should allocate your Facebook<br />

advertising budget accordingly.


Marketing to Generation Z<br />

Generation Z is the generation<br />

of young people born<br />

between the mid-1990s and<br />

the mid-2000s, although<br />

there’s some disagreement<br />

about the start and end<br />

years. There’s some overlap<br />

with Millennials.<br />

When it comes to social<br />

media use, Gen Z has a lot<br />

in common with Millennials.<br />

They use Facebook but also<br />

spend a lot of time on Instagram<br />

and Snapchat. Where<br />

they differ is in the type of<br />

content they prefer to see.<br />

The first thing you need to<br />

know about Gen Z is that<br />

their attention spans are<br />

notoriously short. Where<br />

Millennials might watch a<br />

long video, Gen Z is more<br />

likely to engage if your video<br />

content appeals to them instantly<br />

– in about 8 seconds<br />

or less.<br />

Another key concern of<br />

Generation Z is community<br />

involvement and charity<br />

work. While this issue has<br />

been a focus of articles<br />

about marketing to Millennials,<br />

it’s even more important<br />

when marketing to Gen<br />

Z. These are young people<br />

who want to use social<br />

media to change the world<br />

– and they want to support<br />

businesses that take a real<br />

interest in helping others.<br />

You can reach Gen Z by<br />

creating short, snappy videos<br />

with relatable actors in<br />

them. You don’t want anybody<br />

who seems phony.<br />

Filming your staff wrapping<br />

up donations for a local<br />

non-profit would be a great<br />

way to engage with them.<br />

Likewise, flash sales and<br />

things that require immediate<br />

action can help you grab<br />

their attention.<br />

Keep in mind that Gen Z<br />

is still young – but they’re<br />

the up-an-coming generation.<br />

Right now they might<br />

be spending their parents’<br />

money, but in a few years<br />

they’ll have their own. If you<br />

can hook them now, you’ll<br />

be in great shape when they<br />

come of age.


Targeting your ads by age might seem like a lot of work…<br />

… but it doesn’t necessarily require you to spend more money than you already<br />

are. Understanding generational differences – and providing the kind of content<br />

that will appeal to your customers of every age – will maximize the chances that<br />

you’ll be able to convert followers into paying customers.


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