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FROM THE<br />

CMD’S DESK<br />

Ajay Singh<br />

Chairman & Managing Director<br />

Dear Readers,<br />

Welcome aboard <strong>Spice</strong>Jet!<br />

At the dawn of the New Year, I convey<br />

my warm greetings and good wishes to<br />

you and your families for a happy and<br />

prosperous <strong>2019</strong>!<br />

After an eventful 2018 filled with<br />

remarkable achievements, we look forward<br />

to another exciting year of challenges and<br />

opportunities, and all-round growth for our<br />

airline as well as our employees.<br />

In 2018, we inducted 10 of Boeing’s<br />

newest and most-advanced 737 MAX<br />

8 aircraft in addition to five of the new<br />

90-seater Q400’s and two freighters,<br />

flew to eight new destinations, opened<br />

nine routes under UDAN or the regional<br />

connectivity scheme, flew more than 19<br />

million passengers, became the first Indian<br />

carrier to launch a dedicated air cargo<br />

service and pioneered several unique<br />

initiatives like operating India’s first-ever<br />

BioJet fuel-powered flight.<br />

In December 2018, we announced the<br />

addition of Bhopal as our 50th domestic<br />

destination with the introduction of five new<br />

flights to the city. We also announced the<br />

launch of five direct flights to the temple town<br />

of Shirdi. Last month, we introduced eight<br />

direct flights to and from the city of Hyderabad<br />

and six direct flights connecting Chennai<br />

with key pilgrim centres like Varanasi and<br />

Shirdi besides tourist spots like Port Blair and<br />

Bagdogra. Further, we announced special daily<br />

flights to be operated during the Maha Kumbh<br />

Mela between Prayagraj (Allahabad) and New<br />

Delhi along with a host of other new non-stop<br />

flights and frequencies connecting Hyderabad<br />

to Ahmedabad, Bagdogra and Goa.<br />

We continued to prioritise reliability<br />

and punctuality, the two primary features of<br />

our operational excellence. Throughout the<br />

year, we flew on time, had one of the lowest<br />

cancellation rates and registered a passenger<br />

load factor (occupancy) of over 90%. In fact,<br />

for 44 consecutive months we have flown<br />

with the highest loads in the country.<br />

As I said at the outset, 2018 was a<br />

satisfactory year for <strong>Spice</strong>Jet.<br />

Between October and December 2018,<br />

we have added 16 brand new planes to our<br />

fleet which is close to a 30% expansion of our<br />

fleet. In <strong>2019</strong>, we intend to carry on with the<br />

aggressive expansion of our network — both<br />

domestic and international — and setting<br />

new benchmarks in regional connectivity. We<br />

will continue to introduce new routes under<br />

UDAN and providing air connectivity to the<br />

remotest parts of the country.<br />

<strong>Spice</strong>Jet has always been admired for<br />

its innovative and out-of-the-box approach,<br />

and year <strong>2019</strong> will be no different as we<br />

pursue greater initiatives. We will also strive<br />

for sustainable development — where we<br />

connect people and communities, trade and<br />

tourism, and also work towards creating<br />

sustainable jobs and growth opportunities<br />

for our employees and flyers.<br />

As you can see, we have no intention of<br />

resting on our laurels in <strong>2019</strong>. We have much<br />

to achieve and miles to fly.<br />

On behalf of my colleagues, I once again<br />

wish you all a joyous New Year. May this year<br />

bring love and warmth in your lives, and<br />

give you reasons to celebrate all through<br />

the year.<br />

Tailwinds and Happy Landings!<br />

Jai Hind!<br />

2 ||||| AUGUST 2016

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