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FROM THE<br />
CMD’S DESK<br />
Ajay Singh<br />
Chairman & Managing Director<br />
Dear Readers,<br />
Welcome aboard <strong>Spice</strong>Jet!<br />
At the dawn of the New Year, I convey<br />
my warm greetings and good wishes to<br />
you and your families for a happy and<br />
prosperous <strong>2019</strong>!<br />
After an eventful 2018 filled with<br />
remarkable achievements, we look forward<br />
to another exciting year of challenges and<br />
opportunities, and all-round growth for our<br />
airline as well as our employees.<br />
In 2018, we inducted 10 of Boeing’s<br />
newest and most-advanced 737 MAX<br />
8 aircraft in addition to five of the new<br />
90-seater Q400’s and two freighters,<br />
flew to eight new destinations, opened<br />
nine routes under UDAN or the regional<br />
connectivity scheme, flew more than 19<br />
million passengers, became the first Indian<br />
carrier to launch a dedicated air cargo<br />
service and pioneered several unique<br />
initiatives like operating India’s first-ever<br />
BioJet fuel-powered flight.<br />
In December 2018, we announced the<br />
addition of Bhopal as our 50th domestic<br />
destination with the introduction of five new<br />
flights to the city. We also announced the<br />
launch of five direct flights to the temple town<br />
of Shirdi. Last month, we introduced eight<br />
direct flights to and from the city of Hyderabad<br />
and six direct flights connecting Chennai<br />
with key pilgrim centres like Varanasi and<br />
Shirdi besides tourist spots like Port Blair and<br />
Bagdogra. Further, we announced special daily<br />
flights to be operated during the Maha Kumbh<br />
Mela between Prayagraj (Allahabad) and New<br />
Delhi along with a host of other new non-stop<br />
flights and frequencies connecting Hyderabad<br />
to Ahmedabad, Bagdogra and Goa.<br />
We continued to prioritise reliability<br />
and punctuality, the two primary features of<br />
our operational excellence. Throughout the<br />
year, we flew on time, had one of the lowest<br />
cancellation rates and registered a passenger<br />
load factor (occupancy) of over 90%. In fact,<br />
for 44 consecutive months we have flown<br />
with the highest loads in the country.<br />
As I said at the outset, 2018 was a<br />
satisfactory year for <strong>Spice</strong>Jet.<br />
Between October and December 2018,<br />
we have added 16 brand new planes to our<br />
fleet which is close to a 30% expansion of our<br />
fleet. In <strong>2019</strong>, we intend to carry on with the<br />
aggressive expansion of our network — both<br />
domestic and international — and setting<br />
new benchmarks in regional connectivity. We<br />
will continue to introduce new routes under<br />
UDAN and providing air connectivity to the<br />
remotest parts of the country.<br />
<strong>Spice</strong>Jet has always been admired for<br />
its innovative and out-of-the-box approach,<br />
and year <strong>2019</strong> will be no different as we<br />
pursue greater initiatives. We will also strive<br />
for sustainable development — where we<br />
connect people and communities, trade and<br />
tourism, and also work towards creating<br />
sustainable jobs and growth opportunities<br />
for our employees and flyers.<br />
As you can see, we have no intention of<br />
resting on our laurels in <strong>2019</strong>. We have much<br />
to achieve and miles to fly.<br />
On behalf of my colleagues, I once again<br />
wish you all a joyous New Year. May this year<br />
bring love and warmth in your lives, and<br />
give you reasons to celebrate all through<br />
the year.<br />
Tailwinds and Happy Landings!<br />
Jai Hind!<br />
2 ||||| AUGUST 2016