The Good Life – March-April 2019

how we are continually improving
our care.”
F-M Ambulance has grown with
the community to deal with its
population growth. In 1994, they
had 14,600 calls for service, which
is 40 calls per day. In 2018, they
had 31,443 calls for service, or
86 calls per day. In 1994, they
only had four ambulances on the
streets and they currently have
twelve ambulances to cover calls.
One dispatcher was on duty at the
beginning, only Monday-Friday.
Now FM-Ambulance has three
dispatchers who handle the call
volume and perform “Emergency
Medical Dispatch” – triaging calls
and giving pre-arrival instructions
to callers. They currently have 130
employees at the Fargo-Moorhead
location. Their parent company,
Sanford Health, has multiple
emergency medical service sites
throughout the region.
In addition to ambulance services,
F-M Ambulance also has disaster
response vehicles including a
Major Incident Transport Unit,
Mobile Incident Command Post,
and a Major Incident Response
Unit with supplies to treat up to
100 patients.
The service has been accredited by
the Commission on Accreditation
IN 2018,
F-M AMBULANCE
RECEIVED 31,433
CALLS FOR SERVICE
OR 86 CALLS
PER DAY
of Ambulance Services (CAAS)
since 2004 and is the only
accredited service in the state of
North Dakota. They have received
the American Heart Association
(AHA) Gold Plus award for the
F-M AMBULANCE HAS A METRO-WIDE GOAL OF ARRIVING TO THE SCENE
AFTER BEING DISPATCHED IN UNDER 8 MINUTES, 59 SECONDS
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