Faulkner Lifestyle May 2019 Issue

comprehensive list of offerings, visit their
website at www.TuckerCreekVet.com.
Beyond the basics, the Cabantacs strive
to stand out in their practice. “We have
relationships with our clients/patients.
We schedule appointments in such a
way that Dr. C and the technicians have
time to personally visit with every client.
We answer questions, share information,
or just get to know one another better.
We could see more patients in a day
if we scheduled differently, but it is
important to us to not forgo the personal
connection between the client, patient,
and veterinary team,” they say.
Dr. Cabantac
“Another area where we hope to stand
out is client education. We feel strongly
that pet parents should be empowered
to have as much information as possible
in taking care of their fur babies. This
includes breed information, health
information, diagnostic information,
treatment options, etc. Our hope is that
our clients leave every interaction with
the information needed to make smart
decisions for the health of their pet.”
Tucker Creek Vet endeavors to provide
all services a pet parent needs, a virtual
one-stop-shop. “By providing grooming
and boarding services in-house in addition
to veterinary care, we hope to simplify
our clients’ lives. We also aim to reduce
anxiety in our patients having to get used
to one place for veterinary care, a different
place for boarding, and yet a third place
for their grooming needs. We hope (and
have been told) it is a great benefit to
our clients when they can, for example,
have their pet vaccinated while here for
boarding or have their dog’s ears looked at
while here for grooming,” says Jenny.
Jenny works as the practice office
manager. “In application, I like to think
of myself as the support person. My job
is to make sure our staff and our clients
have everything they need. I deal with
client issues and concerns, handle our
human resources, manage the books,
run payroll, assist with ordering and
inventory, plan fun outings for our team,
and on my favorite days, spend plenty
of minutes loving on new puppies and
chatting with clients,” she says.
When asked what he most enjoys about
his veterinary practice, Thomas shares,
“After 14 years, I can easily say what
I most enjoy about my work is the
opportunity to see a new puppy or kitten
as they are just joining their family and
being able to walk beside them through
their life. I get to watch as they grow. I’m
able to assist through any injury or illness
that may occur, and I even have the honor
to be with them and their family through
the end of their life in many cases.”
The Cabantacs agree their workload is
both a huge blessing and a challenge.
“We are very busy. I want to be able to
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