Customer Service_EN

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ACCEPTANCE & HANDOVER OUR GOAL: HIGHEST POSSIBLE QUALITY OUR CONTACT DETAILS At the handover, the customer receives professional and detailed training for both drivers and workshop personnel. SCHEUERLE Phone +49 (0) 7941 691 2606 final-acceptance@scheuerle.com 4
TRAINING WE‘LL MAKE YOU FIT FOR THE FUTURE In order to optimally prepare your staff for correct operation, maintenance and transport planning, we offer targeted training sessions and comprehensive advice. Our training offers the ideal solution for every level of proficiency. Training courses take place as requested in our own service centre or directly at your company. OUR CONTACT DETAILS SCHEUERLE Phone +49 (0) 7941 691 2178 training@scheuerle.com NICOLAS Phone +33 (0) 386 5352 23 training@nicolas.fr KAMAG Phone +49 (0) 731 4098 415 training@kamag.com Operator Basis Get to know the basic functions of the vehicle. Our experts will teach you essential basic knowledge – driving and optimal operation of the vehicle will be no problem for you after this training. Advanced You have already gained your first experience in vehicle operation and want to deepen your understanding of this or it is time to refresh your knowledge? Then you are at the right place. Expert Doing this course means really getting down to business. Electrics, electronics, pneumatics and hydraulics are dealt with very intensively. After this, you will be able to leave everyone else in your wake because you will stand out with your in-depth detailed knowledge whilst becoming the recognised expert in your company. <strong>Service</strong> technician Transport planner Spare parts buyer Keeping a cool head in the case of error messages. Then, in this training you will not only learn to recognise mistakes but also how to rectify them. With our „Salsa Plus“ calculation tool, you will be able to map and check all load cases. Here, we offer in-depth user training. In order to make sure that everything runs like clockwork and there are no downtimes, you will learn more about our spare parts lists and their ordering process in this course and thus ensure efficient and fast processing. 5
Page 1 and 2: CUSTOMER SERVICE OPERATING FOR YOU
Page 3: WORLDWIDE SERVICE PARTNERS DIRECTLY
Page 7 and 8: SPARE PARTS ALWAYS WELL SERVED TII
Page 9 and 10: MAINTENANCE & REPAIRS / SERVICING E
Page 11 and 12: RETROFIT UPGRADING YOUR VEHICLE USI

Customer Service_EN

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