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Anticimex Annual Report 2018

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DIRECTORS’ REPORT<br />

Operational risks cont.<br />

Risk Risk description Risk management<br />

M&A execution and<br />

integration risk<br />

An important element of our business strategy<br />

is acquisitions. There is an inherent risk in not<br />

being able to identify and complete acquisitions<br />

on acceptable terms. Furthermore, there<br />

is a risk of not being able to integrate acquired<br />

operations in a successful manner, adversely<br />

affecting <strong>Anticimex</strong>’s revenues and earnings.<br />

Acquisition risk is minimized via a systematic<br />

approach and the strict enforcement of a rigorous<br />

acquisition process, from identification of possible<br />

targets to integration of acquired businesses.<br />

The Board of Directors is involved in all material<br />

M&A-related decisions and conducts evaluations on<br />

a regular basis. Each acquisition is regularly followed<br />

up both financially and operationally, to track its<br />

performance in relation to the business plan.<br />

Insurance<br />

business risk<br />

The Group’s insurance business is based on<br />

insurance related to pests, dry rot, property<br />

transfers and excess compensation in the<br />

event of damage.<br />

<strong>Anticimex</strong>’s insurance business is based on a business<br />

model with large volumes and risk allocated according<br />

to a normal distribution curve. This is achieved,<br />

among other things, by uniform pricing and external<br />

sales channels combined with risk assessments and<br />

insurance inspections. <strong>Anticimex</strong> assesses that the<br />

risk in the insurance business is well balanced in<br />

relation to its exposure. This is also supported by a<br />

historically acceptable and stable claims experience.<br />

When the insurance period covered by the insurance<br />

contracts has expired, the insurance risk relates to the<br />

provisions for claims made to cover future payments<br />

for claims that have already been received. The size<br />

of these provisions is determined both through<br />

individual assessments of each claim and by standard<br />

provisions for not yet individually assessed claims.<br />

The Board of <strong>Anticimex</strong> Försäkringar AB establishes<br />

guidelines for the risks for which the Company may<br />

assume responsibility and the excess that shall apply,<br />

taking into account the articles of association and the<br />

limitations that apply to the Company with regard to<br />

its equity and otherwise taking into account the limitations<br />

in the Insurance Business Act. The Company’s<br />

Board also ensures that the Company has satisfactory<br />

reinsurance cover for subscribed risks. The framework<br />

of <strong>Anticimex</strong>’s reinsurance is defined in the Group’s<br />

reinsurance policy which is reviewed and approved<br />

annually by the Board of <strong>Anticimex</strong> Försäkringar AB.<br />

Employee risk<br />

<strong>Anticimex</strong>’s productivity and earnings growth<br />

depends on our ability to attract and retain<br />

skilled employees at all levels. Our ability to<br />

expand is also affected by the availability of<br />

employees with the right skills. Employees may<br />

leave the Company and use knowledge and<br />

skills to build up competing businesses.<br />

<strong>Anticimex</strong> is actively working towards creating an<br />

attractive workplace that is able to recruit and retain<br />

the right people. This also reduces the risk of employees<br />

leaving to start competing businesses. This<br />

is also progressively becoming less likely due to the<br />

professionalism of the business, the increased focus<br />

on digital solutions and on higher complexity arising<br />

from compliance and regulatory issues. The HR functions<br />

are entirely local, meaning that there is a better<br />

understanding for local market conditions than if the<br />

function would be centralised.<br />

In addition to the Code of Conduct, <strong>Anticimex</strong><br />

has engaged in a Speak Up Line where any employee<br />

related issues can be reported.<br />

Financial risks<br />

Risk Risk description Risk management<br />

Risk for misstatement<br />

in financial reporting<br />

Incorrect financial reporting could result in<br />

an inaccurate illustration of <strong>Anticimex</strong> performance<br />

which could result in an inefficient<br />

allocation of resources within the Group.<br />

<strong>Anticimex</strong> continuously monitor financial performance<br />

to ensure that the financial reporting is<br />

correct. In addition to the local finance organisations<br />

within each country, the Group has established a regional<br />

structure that oversees and monitors financial<br />

performance. <strong>Anticimex</strong> believes that the regional<br />

structure strengthens the Group’s internal control.<br />

Furthermore, reconciliations and effectiveness of<br />

controls are reviewed as part of the internal control<br />

process. To further minimise the risk of errors in reporting,<br />

<strong>Anticimex</strong> has established a financial manual<br />

with clear instructions and guidelines which is the<br />

base for all financial reporting within the Group.<br />

46 ANTICIMEX GROUP — ANNUAL REPORT <strong>2018</strong>

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