2nd Quarter 2019 FDR newsletter
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
<strong>2nd</strong> <strong>Quarter</strong>, May<br />
<strong>2019</strong><br />
Hempstead Plant Renovations<br />
<strong>FDR</strong> Services is continuing into Phase III of our $10 million renovation project at our Hempstead, New York plant.<br />
Phase III includes upgrades made to maintain our commitment to the safety and security of our employees. We have<br />
installed a new employee entrance with a key card entry. Key card entries have been installed at each entrance to the<br />
building, all time clocks and work stations. Each employee has been given an ID card which, in addition to granting<br />
access to the building, is used to clock in and out.<br />
Proper training to ensure the safety of our employees has always been at the forefront of our employee safety<br />
program. Expansion on our current training program is taking place as part of our Phase III safety initiative. <strong>FDR</strong> is<br />
working with a new payroll company, Paychex, which offers online employee training that is compliant with HLAC and<br />
OSHA regulations. All new employees will be required to take online training programs before starting work and<br />
current employees will be required to take follow up courses.<br />
Entranceway leading into the<br />
building<br />
Lockers and benches for<br />
employee use<br />
Employee entrance doorway<br />
Greensboro, North Carolina<br />
2103 Sullivan Street<br />
Greensboro, NC 27405<br />
Hempstead, New York<br />
44 Newmans Court<br />
Hempstead, NY 11550-4815<br />
Front Royal, Virginia<br />
26 Kelly Drive<br />
Front Royal, VA 22630-6988
<strong>FDR</strong> Partners with Marketing Company Infinite Laundry<br />
<strong>FDR</strong> Services has partnered with Infinite Laundry, a marketing company who caters solely to the commercial<br />
laundry industry. New upgrades include a redesign of our website, making it more user-friendly and informative.<br />
Users can call our 800 number directly from their cell phones, as well as request a quote based on their facility’s<br />
needs.<br />
Visit our website! www.<strong>FDR</strong>Corp.com<br />
<strong>FDR</strong> Services NY Attends the MediSys Health Network’s Golf Classic<br />
Brendan Luneburg, Dominick Russo and Austin McCormack<br />
On May 21, members of the <strong>FDR</strong> team attended MediSys Health Network’s 21st Annual Golf Classic benefitting<br />
Flushing Hospital Medical Center, Jamaica Hospital Medial Center and Trump Pavilion. <strong>FDR</strong> is proud to support<br />
both hospitals and looks forward to participating in next year’s event.
Using The Joint Commission Standards to Aid in Effectively Managing Linen<br />
Obtaining Joint Commission accreditation is a lengthy and complex process for healthcare facilities. As a linen<br />
company, <strong>FDR</strong> takes responsibility in knowing and understanding not only our products and services, but the latest<br />
guidelines of the healthcare industry.<br />
Knowing the facts...<br />
A common misconception of a Joint Commission guideline is 96 hours worth of linen has to be kept on site at all times.<br />
While The Joint Commission requires the hospital’s Emergency Operations Plan to identify their capabilities and<br />
procedures to provide patient care for 96 hours, hospitals are not required to stockpile supplies (including linen) to<br />
last for 96 hours of operation.<br />
Knowing your products...<br />
Facilities may feel that disposable cubical curtains are the more hygienic option because they can eliminate the chance<br />
of cross contamination. While disposable curtains are hygienically safe if changed often, using reusable cubical<br />
curtains helps to control costs while being hygienically safe as disposable curtains. As Linda Fairbanks, executive<br />
director of ALM, stated, “I fail to see how this decision reduces the likelihood of cross contamination if the facility does<br />
not increase the frequency of curtain changes.”<br />
Knowing your facility’s rules...<br />
Utilizing a scrub and lab coat rental program allows <strong>FDR</strong> to safely and hygienically launder your employees’ attire. The<br />
Joint Commission standards are not being followed if your facility allows employees to home launder; the garments<br />
can become contaminated by external sources, putting patient safety at risk. <strong>FDR</strong> barcodes all scrubs, lab coats and<br />
uniforms and provides comprehensive tracking reports to help ensure your employees are sending in their garments<br />
for washing and not home laundering.<br />
We are here to help<br />
Contact us to find out how <strong>FDR</strong> can help ensure all of your linen and uniform Joint Commission requirements can be<br />
met and maintained through our innovative products and services. Our Certified Laundry and Linen Manager (CLLM)<br />
staff members are available to do a cost-free assessment of your current program at any time!<br />
Information obtained from: Association for Linen Management. “Applying Joint<br />
Commission Guidance to Linen Management.” Fresh Magazine. Spring <strong>2019</strong> Issue.<br />
Featured product: DermaCare Pads<br />
DermaCare pads are 100% bonded which reduces the possibility of a pressure ulcer or bed sores while being twice as<br />
absorbent as a standard underpad. Customers that have converted over to the DermaCare product have seen<br />
anywhere between a 30-40% reduction in usage of reusable pads, due to the size<br />
and absorbency of the product. DermaCare pads can also eliminate in the need for<br />
draw sheets, since DermaCare pads are used for both their intended purpose and<br />
patient positioning. This product is not only improving the patient experience, but it<br />
is also showing a cost saving for the facility.<br />
To learn more on this product, or to have a sample sent to your facility, please<br />
contact our customer service department at 1 (800) <strong>FDR</strong>-0097.<br />
3
Welcome Alton Ward!<br />
Please join us in welcoming Alton Ward, Account Executive in our Front Royal, Virginia<br />
plant.<br />
A native of Houston, TX, Alton has years of experience in the healthcare laundry<br />
industry. His past experience has made him an expert in analyzing competitive<br />
healthcare landscapes and aligning product and service offerings with customer<br />
requirements. His reputation as a change agent who combines his business acumen with<br />
relationship-building passion, makes him a valuable team member. Alton holds a<br />
Master’s degree in Public Relations and Corporate Communications from Georgetown<br />
University, and a Bachelor of Arts in Communication from Texas A&M University.<br />
We are confident Alton will be a positive addition to our <strong>FDR</strong> team.<br />
<strong>FDR</strong> & New York Presbyterian Queens Celebrate Linen Awareness Day!<br />
Chris Mile with NYP-Q director of EVS,<br />
Kenny Bang<br />
On-Site Manager Chris Mile<br />
with NYP-Q staff member<br />
On Tuesday, April 16, New York Presbyterian Queens celebrated Linen Awareness Day.<br />
90 NYPQ staff members participated in the survey given by <strong>FDR</strong> On-site Manager, Chris Mile. <strong>FDR</strong> scored an<br />
average of 4 out of 5 on linen distribution service, responsiveness of linen staff, concerns being addressed in<br />
a timely manner and linen quality.<br />
The Nursing staff gave positive feedback on particular items, like fitted sheets with green trim, which makes<br />
their job of making beds easier. They also recognized certain staff members in the linen department as going<br />
above and beyond meeting their needs.<br />
4
Please<br />
Send Us<br />
Your Stories<br />
and<br />
Pictures<br />
If you have any exciting news<br />
or announcements you<br />
would like to see in our<br />
company <strong>newsletter</strong>, please<br />
submit stories and pictures<br />
to <strong>newsletter</strong>@fdrcorp.com.<br />
Interested in advertising in<br />
our <strong>newsletter</strong>?<br />
Email<br />
<strong>newsletter</strong>@fdrcorp.com to<br />
find out pricing and options.<br />
Visit our website:<br />
Www.<strong>FDR</strong>Corp.com<br />
<strong>FDR</strong> Services proudly<br />
supports EPIC Long Island<br />
and their mission, which is<br />
to enrich the lives of those<br />
with epilepsy and<br />
individuals with intellectual<br />
or emotional challenges<br />
through quality care, a<br />
broad range of services, and<br />
an unwavering commitment<br />
to excellence.<br />
About <strong>FDR</strong> Services<br />
<strong>FDR</strong> Services provides a wide range of products and services specifically<br />
designed for the healthcare community. With more than 40 years of<br />
experience, our customer-centric approach has set us apart from other<br />
healthcare laundry specialists.<br />
Our partners include hospitals, clinics, assisted living, rehabilitation and<br />
extended care facilities, surgical and outpatient centers. From healthcare linen<br />
rental, to employee uniforms to resident clothing programs, <strong>FDR</strong>’s experience<br />
in the industry is second to none.<br />
Our cutting-edge facilities include state-of-the-art washers and dryers.<br />
Constant facility upgrades help us turn around products and rental services<br />
more quickly and efficiently than ever before. We operate 24 hours a day, 7<br />
days a week, 365 days a year based on the needs of the healthcare market we<br />
serve.<br />
Follow us on Social Media<br />
Please follow, like, share, and comment!<br />
LinkedIn: www.linkedin.com/company/fdrservices<br />
Twitter: @<strong>FDR</strong>Services<br />
Facebook: www.facebook.com/fdrservices<br />
Instagram: @<strong>FDR</strong>Services<br />
5
Change language