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Dm ROUNDTABLE: GDPR<br />
GDPR one year on: cause for celebration?<br />
The EU GDPR has been in force for a whole year now, but what has been its real<br />
impact on the document and content management sectors as well as the wider<br />
world? DM Magazine shares insights from a selection of industry luminaries in an<br />
attempt to clarify some of the issues<br />
May 2019 marked the first<br />
anniversary of the<br />
implementation of the EU<br />
General Data Protection Regulation, and<br />
early indications would seem to suggest<br />
that it has so far been a success as a<br />
breach notification law. GDPR has been<br />
seen to impact on multiple aspects of a<br />
business - perhaps more than many had<br />
expected beforehand. It has for instance<br />
created increased requirements for<br />
businesses to deal with issues such as<br />
security, compliance, data ownership,<br />
training and data management. The<br />
new regulation has required a<br />
fundamental change to many<br />
organisations' internal processes and a<br />
new ongoing focus on compliance.<br />
Frank Krieger, VP of Governance, Risk<br />
and Compliance at iland, says, "Overall,<br />
the understanding of the value and<br />
risks around personal data has had to<br />
be propagated through organisations<br />
and actively monitored. GDPR didn't act<br />
as a reminder of what ought to be<br />
done, but instead as a proper new<br />
regulation. It has changed how<br />
organisations collect and manage data<br />
and personal information, busting the<br />
myth that data management lived in<br />
the IT department silo and making it<br />
relevant for everyone. That has required<br />
extensive investment in people and<br />
tools to oversee, and a re-evaluation of<br />
business relationships with suppliers<br />
and customers alike."<br />
So has GDPR been the game-changer<br />
that many anticipated, wreaking<br />
corporate havoc along the lines of<br />
Sarbanes-Oxley in its day? Some argue<br />
that it has in fact had a far more<br />
positive influence on organisational<br />
behaviours. "Before May 2018 GDPR<br />
was thought to be a regulation that<br />
had the potential to end companies<br />
overnight, but that hasn't happened,"<br />
says PFU's Mike Nelson. "Instead, it's<br />
18<br />
@DMMagAndAwards July/August 2019<br />
www.document-manager.com
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