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Surrey Homes | SH59 | September 2019 | Education supplement inside

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Matron-led<br />

nursing care.<br />

At Nuffield Health Guildford Hospital.<br />

We caught up with our Matron, Justine Hillier, to find more about her role<br />

and the benefits it has on our patients.<br />

1. Describe your role as Matron at the<br />

Nuffield Health Guildford Hospital.<br />

As Matron, I am responsible for the clinical care<br />

of all patients across all departments. I lead on<br />

quality and safety, ensuring we always deliver the<br />

very best evidence based care.<br />

2. How long have you worked at our<br />

Hospital and what do you enjoy most about<br />

being Matron?<br />

I have worked at the Nuffield Health Guildford<br />

Hospital for 4 years now. I manage all of our clinical<br />

departments and am proud to work with staff who<br />

are so dedicated and committed to doing the best<br />

for our patients. Putting the patient at the heart of<br />

what we do is fundamental to my role, this means<br />

that my door is always open and I really enjoy<br />

meeting and listening to our patients.<br />

3. What are the key benefits of matron-led<br />

nursing care?<br />

Matron-led care means that I can share the benefit<br />

of my own clinical experience, role modelling best<br />

practice to our staff and always encouraging and<br />

supporting their professional development. As I<br />

lead our nursing care, clinical care at our hospital is<br />

always prioritised, therefore our patients experience<br />

high quality, personalised and effective care.<br />

4. What makes our nursing care so brilliant?<br />

Our staff are always encouraged to learn and<br />

develop their skills, meaning we have a capable,<br />

equipped and passionate workforce. We listen to<br />

our patients, respond to feedback and share this<br />

with our staff and seek to enhance the patient<br />

experience wherever possible. Our staff will<br />

always go the extra mile to make a difference.<br />

5. Why choose the Nuffield Health<br />

Guildford Hospital?<br />

The Nuffield Health Guildford Hospital provides<br />

safe, effective, tailored and responsive care to<br />

every one of our patients. We are proud to work<br />

with leading consultants to deliver caring and<br />

effective treatment to every one of our patients.<br />

We see patients of all ages and take a very<br />

personalised approach to maximise patient’s<br />

health and wellbeing.<br />

Justine Hillier<br />

Matron at Nuffield Health<br />

Guildford Hospital<br />

To find out more information or to enquire about<br />

any of our services please call us on 01483 342 635<br />

NuffieldHealthGuildfordHospital<br />

Nuffield Health Guildford Hospital<br />

Stirling Road, Guildford, GU2 7RF

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