Surrey Homes | SH59 | September 2019 | Education supplement inside
The lifestyle magazine for Surrey - Inspirational Interiors, Fabulous Fashion, Delicious Dishes
The lifestyle magazine for Surrey - Inspirational Interiors, Fabulous Fashion, Delicious Dishes
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Matron-led<br />
nursing care.<br />
At Nuffield Health Guildford Hospital.<br />
We caught up with our Matron, Justine Hillier, to find more about her role<br />
and the benefits it has on our patients.<br />
1. Describe your role as Matron at the<br />
Nuffield Health Guildford Hospital.<br />
As Matron, I am responsible for the clinical care<br />
of all patients across all departments. I lead on<br />
quality and safety, ensuring we always deliver the<br />
very best evidence based care.<br />
2. How long have you worked at our<br />
Hospital and what do you enjoy most about<br />
being Matron?<br />
I have worked at the Nuffield Health Guildford<br />
Hospital for 4 years now. I manage all of our clinical<br />
departments and am proud to work with staff who<br />
are so dedicated and committed to doing the best<br />
for our patients. Putting the patient at the heart of<br />
what we do is fundamental to my role, this means<br />
that my door is always open and I really enjoy<br />
meeting and listening to our patients.<br />
3. What are the key benefits of matron-led<br />
nursing care?<br />
Matron-led care means that I can share the benefit<br />
of my own clinical experience, role modelling best<br />
practice to our staff and always encouraging and<br />
supporting their professional development. As I<br />
lead our nursing care, clinical care at our hospital is<br />
always prioritised, therefore our patients experience<br />
high quality, personalised and effective care.<br />
4. What makes our nursing care so brilliant?<br />
Our staff are always encouraged to learn and<br />
develop their skills, meaning we have a capable,<br />
equipped and passionate workforce. We listen to<br />
our patients, respond to feedback and share this<br />
with our staff and seek to enhance the patient<br />
experience wherever possible. Our staff will<br />
always go the extra mile to make a difference.<br />
5. Why choose the Nuffield Health<br />
Guildford Hospital?<br />
The Nuffield Health Guildford Hospital provides<br />
safe, effective, tailored and responsive care to<br />
every one of our patients. We are proud to work<br />
with leading consultants to deliver caring and<br />
effective treatment to every one of our patients.<br />
We see patients of all ages and take a very<br />
personalised approach to maximise patient’s<br />
health and wellbeing.<br />
Justine Hillier<br />
Matron at Nuffield Health<br />
Guildford Hospital<br />
To find out more information or to enquire about<br />
any of our services please call us on 01483 342 635<br />
NuffieldHealthGuildfordHospital<br />
Nuffield Health Guildford Hospital<br />
Stirling Road, Guildford, GU2 7RF