September 2019

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Q&A: Metal Rainwater Systems fixtures and fittings are added whilst safely on the ground – therefore the only work at height is offering the gutter up to the roofline to actually fit it into place. The coil means that the installer may have up to 130 metres of gutter in his van, the machine allows him to only extrude the lengths he needs to complete the job therefore there’s no waste. TC: What are some of the most common mistakes that installers make when it comes to installing rainwater systems? KM: One of the most common mistakes made when installing rainwater systems is the siting of the gutter itself. If the gutter is positioned too close to the roofline, the water can overshoot the gutter and be more liable to get damaged in snow conditions (geographically dependant). If it is positioned too low, rainwater would simply bypass the gutter and be completely ineffective. We provide full installation instructions and a detailed view of where the gutter should be placed for optimum performance. Other instances we are mindful of is the correct use and type of silicone and having the right tools/blades to make cuts on site. TC: Lead times are very important to installers – what sort of lead times can you offer on your metal rainwater systems? KM: Depending on what products are required we can offer a pick and paint option on our standard stock, which means we can offer an almost immediate delivery. Other products including bespoke pressed products can be anything from 5-15 days depending on volume, colour and other processes involved. TC: Have your customers’ demands changed in recent years? KM: As with all industries, customers’ demands are more intense and installers want products quicker. We are continually investing in our people, processes and products to be able to meet these demands. “If the gutter is positioned too close to the roofline, the water can overshoot the gutter - If it is positioned too low, rainwater would simply bypass the gutter and be completely ineffective” TC: What sort of in-house base of the gutter until it services can you offer appears at the rim. You then customers? simply leave the joint to cure. No excessive sealant for KM: We offer a full range of cleaning up or tooling off, it’s technical assistance from CAD easy! designs, free technical estimates, drawing take-offs, TC: Is there still room for as well as a national team of innovation in the metal account managers who are rainwater systems sector, ideally placed to visit local and if so, what sort of sites for site measures and issues will it address? advice. We manufacture much Will it be aesthetics, of our products in house and speed of installation, even have in-house paint capacity? lines for both cast iron and Above: The Sentinel Jointing System. KM: There is still plenty of aluminium. innovation that can be TC: What’s the biggest issue affecting addressed, in fact we have been developing a your installer customers? new range of rafter bracketry that are adjustable to the exact pitch of the roof (+/- 1°). KM: Probably the biggest issue facing our installers is the time constraints. Traditionally our We’re always planning and looking at what we product is one of the last items fitted and there is can bring to the market which will make the always pressure to get orders turned around in contractor/installer’s life considerably easier. time for the scaffolding to be dropped. TC: How has the start of <strong>2019</strong> been and Another issue is the safe working at height are you optimistic looking forward? practices that need to be adhered to. Nothing is KM: We know that there are a lot of construction more important than people getting home from projects around at the moment either started or work safe. about to start. We believe that the rest of the TC: Can you tell us a bit about the Sentinel year will be just as buoyant and expect Jointing system – what benefits does it continued growth. We strongly believe that offer installers? aluminium as a metal system has a fantastic KM: Our new Sentinel beaded half round jointing system is an exciting launch for us. It features a quick, easy and mess-free sealant injection system – an innovation we are proud off. The Snap-fit system still clips into the brackets, we have just updated how the joints are sealed with unions and end caps fitted with EPDM gasket, and then the sealant injected into the port at the future. Contact ARP 0116 281 5237 www.arp-ltd.com @ARP_LTD 42 TC SEPTEMBER <strong>2019</strong>
WE THINK YOU SHOULD EXPECT MORE FROM YOUR MANUFACTURER That’s why with Ubbink you can expect the very best in customer support: Reliable, on-time deliveries Excellent product availability Responsive and accurate admin services Friendly, expert technical support ...and of course, top quality products Call us today, or visit our website for more details. • VENTS • TERMINALS • NON-LEAD FLASHING • ROOFLINE PRODUCTS • & MORE Tel. 01604 433000 www.ubbink.co.uk
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September 2019

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