September 2019

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Contractor’s Qs On frustrations: “Winning the argument technically, but losing the project to a much poorer solution because the bottom line is out by a few percent” NH: I wish it was only one… With any role in pre-construction, the challenge is always how to work on and manage many projects and bids simultaneously. Above: Neil described the Battersea Power Station project as “a true once-in-a-career opportunity and a privilege” to work on. TC: You must have worked on some difficult projects over the years. Is there one that particularly stands out? NH: Battersea Power Station: a true once-in-acareer opportunity and a privilege to be involved with such an iconic building. I pass near the site most mornings on the train, and seven years after my first project meeting I still glance across at the site. “People are more important than tools – they are our most precious resource” NH: Winning the argument technically, but losing the project to a much poorer solution because the bottom line is out by a few percent. are our most precious resource. TC: What’s the biggest issue currently affecting you as a contractor? NH: Ah, we almost got to the end without a mention of Brexit… But the uncertainty being created over the EU situation is definitely holding the market back. TC: What about difficult customers? Any situations that stand out that you can tell us about? NH: For 99% of the time the customers are great. Occasionally you get a difficult one and have to admit that it’s just not meant to be. But in other situations, with time and effort, that difficult customer becomes the best customer, and that’s a great feeling. TC: What’s the most frustrating thing about your job? TC: And the most satisfying? NH: When the business is given the opportunity to get involved in a project at an early stage, with the time to identify and find solutions to problems, and then seeing those ideas taken forward and worked into a successful project. TC: What’s your most important tool as a roofing contractor, either in the office or on site? NH: People are more important than tools – they TC: How has the start of <strong>2019</strong> been, and are there reasons to be positive for the remainder of the year? NH: It’s been great so far and the outlook for the rest of the year is also looking really positive. Visit Contractor’s Corner at www.totalcontractor.co.uk to read previous Contractor’s Qs and other roofing-related content. “For 99% of the time the customers are great. Occasionally you get a difficult one and have to admit that it’s just not meant to be” Contact BriggsAmasco 0121 502 9600 www.briggsamasco.co.uk 50 TC SEPTEMBER <strong>2019</strong>
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September 2019

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