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MANAGE<br />

Provide the best support to the whole<br />

tinnitus community<br />

In the absence of a cure for tinnitus, management<br />

of the condition is key to having a good quality of<br />

life. The key achievements,across our services, that<br />

contribute to the effective management of tinnitus<br />

were:<br />

Helpline - with support from donors and funders<br />

we recruited our first ever Tinnitus Support Manager<br />

in November 2018. During the year, our staff and volunteers answered 6,654 calls from<br />

people needing emotional and practical support to better manage their tinnitus.<br />

Take on Tinnitus - our online self-help platform continues to be a valuable<br />

resource for people who have recently begun to experience tinnitus. Explore it<br />

yourself at www.takeontinnitus.co.uk<br />

Tinnitus Support Groups - we celebrated<br />

our 100th support group milestone in<br />

summer 2018, and ended the 2018-19 period<br />

with 105 active groups. <strong>Our</strong> support groups<br />

provide a valuable source of support, and<br />

can aid coping and resilience.<br />

Tinnitus Information Days - Events were held in Norwich, Cheltenham, Hull and<br />

Liverpool which supported 420 people in learning more about their tinnitus<br />

and how to reduce its negative impact.<br />

Tinnitus Expo - <strong>Our</strong> first national Tinnitus Expo in September 2018 provided over<br />

300 members of the public with an ‘under one roof’ opportunity to access<br />

seminars, lectures, tasters, our face-to-face helpline, and exhibition. We will<br />

repeat and grow the event for 2019.<br />

Guidelines - One of the leaders in the development of several formal guidelines for<br />

standardising practice for tinnitus patients in partnership with the British Society of<br />

Audiology.

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