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Lean-Based Construction: Krieger+Schramm a Success Story by Staufen AG

Construction company of the year, growth champion, state prize for quality, champion of the future, etc. – there has definitely not been any other construction company in Germany that has come even close to winning as many awards over the last few years. Yet Matthias Krieger, owner of the Krieger + Schramm Group, is not resting on the laurels of the past. The former top athlete, now an author and speaker, is set on pushing things forward and designing the future. His goal is to motivate people and companies to take value-oriented and sustainable action.

Construction company of the year, growth champion, state prize for quality, champion of the future, etc. – there has definitely not been any other construction company in Germany that has come even close to winning as many awards over the last few years. Yet Matthias Krieger, owner of the Krieger + Schramm Group, is not resting on the laurels of the past. The former top athlete, now an author and speaker, is set on pushing things forward and designing the future. His goal is to motivate people and companies to take value-oriented and sustainable action.

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LEAN-BASED<br />

CONSTRUCTION


<strong>Lean</strong>-based<br />

<strong>Construction</strong><br />

<strong>Construction</strong> company of the year, growth champion, state prize<br />

for quality, champion of the future, etc. – there has definitely not<br />

COMPANY<br />

PORTRAIT<br />

been any other construction company in Germany that has come<br />

even close to winning as many awards over the last few years. Yet<br />

Matthias Krieger, owner of the Krieger + Schramm Group, is not<br />

resting on the laurels of the past. The former top athlete, now an<br />

author and speaker, is set on pushing things forward and designing<br />

the future. His goal is to motivate people and companies to<br />

take value-oriented and sustainable action.<br />

For several years, he has been pushing the topic of <strong>Lean</strong> Management<br />

at his company.<br />

“These steps will get us into shape for the future.<br />

The heart of the matter is lean construction,<br />

because ultimately we earn our money at the<br />

construction sites.”<br />

However, if you have any idea about how the day-to-day is at<br />

large construction sites, you know just how difficult it is to convince<br />

the numerous trade groups to actively contribute to the<br />

change process. It all started at Krieger + Schramm in early 2017<br />

with a pilot project in Wiesbaden, Germany.<br />

From the left: Matthias Gorus, <strong>Construction</strong> Manager at Krieger + Schramm<br />

André Schmidt, <strong>Lean</strong> and Process Manager at Krieger + Schramm<br />

STAUFEN. | KRIEGER + SCHRAMM 3


5<br />

LEAN CONSTRUCTION –<br />

THE THREE CORE ELEMENTS<br />

1<br />

»Here, we go deep into the construction site with<br />

our thoughts, focusing well in advance on the<br />

potential obstacles we might face and how to deal<br />

with them – each step fully team-oriented while<br />

working collaboratively with all parties concerned.<br />

Vivian Tarara, Project Manager at Krieger + Schramm<br />

«<br />

Detailed planning<br />

from the very beginning<br />

<strong>Lean</strong> construction thrives on perfect planning. We start off <strong>by</strong><br />

creating an ideal, lean project development process with corresponding<br />

milestones and task-packages. Planning is assigned to<br />

the smallest detail to cycle control for the construction process.<br />

“The first step may be the greatest challenge”, says Vivian Tarara,<br />

Project Manager at Krieger + Schramm. “Actually, the priorities<br />

are completely different. At the same time, work is in progress<br />

at construction sites, where your complete attention is required,<br />

and you're being asked to deal with a project that is not scheduled<br />

to start until next year.”<br />

However, lean construction only works with early planning. On<br />

the other hand, afterwards everything will progress trouble-free<br />

for the most part. An accurate cycle plan for developing the condos<br />

is the basis – broken down <strong>by</strong> weeks and days up until the<br />

date of completion. “Here, we go deep into the construction site<br />

with our thoughts, focusing well in advance on the potential obstacles<br />

we might face and how to deal with them – each step fully<br />

team-oriented while working collaboratively with all parties concerned”,<br />

says the Project Manager.<br />

4 STAUFEN. | KRIEGER + SCHRAMM STAUFEN. | KRIEGER + SCHRAMM 5


2<br />

<strong>Lean</strong> Project Execution<br />

in all Areas<br />

Each trade group is cycled so that it has the freedom to build and<br />

can complete the work in the pre-defined period of time.<br />

If a painter arrives at the construction site, he can start<br />

right away and work alone in his area with no disruptions.<br />

Because the drywall contractor completed the cycle section and<br />

was approved <strong>by</strong> the painter last week.<br />

6 STAUFEN. | KRIEGER + SCHRAMM STAUFEN. | KRIEGER + SCHRAMM 7


Every construction partner can see what they need to do in each<br />

cycle area on the cycle board based on a card system.<br />

At Krieger + Schramm, the tasks are not communicated in writing,<br />

but instead using color cards with visualized work steps. This way,<br />

even those construction partners with no German language skills<br />

can easily work with the board.<br />

In addition, for the most part information is communicated<br />

at Krieger + Schramm construction sites at the same time.<br />

How-ever, in the meantime, the company has also gained a lot of<br />

experience with Shop Floor Management and is now taking the<br />

next step: a digital solution provides all parties concerned the information<br />

they need in real time. For example, even the Technical<br />

Managing Director has the capability to view the current status of<br />

projects at the company headquarters at any time.<br />

3<br />

Good and easy-to-understand<br />

communication<br />

A large and weather-resistant cycle board can be found at each<br />

Krieger + Schramm construction site. It is the basis for the Shop<br />

Floor Management, which was also recently introduced. In the<br />

early morning hours, a 15-minute meeting is held in front of it<br />

with the most important trade groups that interface each other.<br />

If the installer has a problem, the drywall contractor will be standing<br />

right next to him and together they will be able to find a pragmatic<br />

solution fast. “Problems are no longer only communicated<br />

and worked out with the <strong>Construction</strong> Manager, but the various<br />

trade groups can communicate among themselves, and that<br />

saves a lot of time”, says <strong>Construction</strong> Manager Matthias Gorus.<br />

8 STAUFEN. | KRIEGER + SCHRAMM STAUFEN. | KRIEGER + SCHRAMM 9


<strong>Construction</strong> partner<br />

instead of sub-contractor<br />

A large construction site is made up of a large number of teams<br />

OVERCOMING<br />

OBSTACLES<br />

from different trade groups with numerous employees of various<br />

nationalities. How do you get them all to join in? Within the<br />

company, there is in fact a clear answer: “If they see an advantage<br />

in doing so. And it's our job to make sure of it”, explains<br />

André Schmidt.<br />

<strong>Lean</strong> construction brings about a win-win situation for everyone<br />

concerned, so it really works exceptionally well at Krieger +<br />

Schramm. Thinking and acting as partners is the red line through<br />

working together with the different trade groups. This is why we<br />

deliberately do not use the term sub-contractor, but instead refer<br />

to them as construction partners.<br />

André Schmidt,<br />

<strong>Lean</strong> and Process Manager<br />

10 STAUFEN. | KRIEGER + SCHRAMM STAUFEN. | KRIEGER + SCHRAMM 11


From Driver to Moderator<br />

OVERCOMING<br />

OBSTACLES<br />

The culture at Krieger + Schramm construction sites can be seen<br />

daily in how we treat each other. Company management does not<br />

want that rough and ready climate often connected with working<br />

at a construction site; it simply is not the new type of cooperation<br />

concept they want. So, the site manager is no longer a driver but a<br />

moderator. Now, his role is to work together with partners to find<br />

out why something is not working and how problems can be solved.<br />

This is not necessarily easy for a <strong>Construction</strong> Manager, who<br />

has been managing using a loud voice and a lot of stress for the<br />

last 20 years. All of a sudden, he is no longer allowed to step on<br />

the painter's toes if he does not finish on time, but must now<br />

ask him what obstacles he is facing. But this works really well at<br />

Krieger + Schramm, because company management has always<br />

encouraged a partnership-type style. The <strong>Construction</strong> Managers<br />

nonetheless received in-depth training, because this will not work<br />

on its own.<br />

12 STAUFEN. | KRIEGER + SCHRAMM STAUFEN. | KRIEGER + SCHRAMM 13


WHAT LEAN<br />

CONSTRUCTION<br />

ACHIEVES<br />

»<br />

«<br />

We are currently making use of<br />

the good economy and<br />

are really getting ourselves into shape<br />

for the future <strong>by</strong> introducing lean construction.<br />

With the lean approach, we are ensuring<br />

our clear competitive advantage in the market.<br />

Matthias Krieger, Owner of the Krieger + Schramm Group<br />

“We have found quite a few less processing errors at our construction<br />

sites where the lean construction culture is practiced.<br />

And even where a problem might crop up, we can respond<br />

much more quickly. This allows us to save time and also costs,<br />

of course”, explains Process Expert Schmidt. As early as in the<br />

first pilot project in Wiesbaden, we managed to complete a full<br />

month earlier than the specified construction time.<br />

After approval was completed <strong>by</strong> the customer, there were<br />

hardly any of the otherwise typical numerous rework requests,<br />

because inspections were done in short cycles and deviations<br />

were responded to earlier. With each new lean construction<br />

project, the company is continuing to learn, benefiting from the<br />

experience.<br />

Company boss Matthias Krieger, however, still sees the subject<br />

in a much larger context: “We are currently taking advantage of<br />

the good economy and are really getting ourselves into shape<br />

for the future <strong>by</strong> introducing lean construction. With the lean<br />

approach, we are ensuring our clear competitive advantage in<br />

the market”, emphasizes Matthias Krieger.<br />

14 STAUFEN. | KRIEGER + SCHRAMM STAUFEN. | KRIEGER + SCHRAMM 15


PROCEDURE FOLLOWED IN THE PROJECT<br />

SCHÖNBERG DISTRICT KOHLHECK<br />

Phase 1<br />

Phase 2<br />

Phase 3<br />

Phase 4<br />

Phase 5<br />

Preparation and<br />

Sensitization<br />

<strong>by</strong> visiting a Best-Practice-company<br />

Planning and Project Execution:<br />

Developing a lean project execution<br />

process with milestones<br />

and task packages relating to the<br />

project House 1<br />

Implementation:<br />

Cycles, controls and visualization of<br />

House 1<br />

Design of a lean construction<br />

site<br />

Process Improvements and<br />

Coaching<br />

16 STAUFEN. | KRIEGER + SCHRAMM STAUFEN. | KRIEGER + SCHRAMM 17


»I hope that other medium-sized<br />

construction companies<br />

will choose this path as well.<br />

To be able to network with them is<br />

very important to me.<br />

And I'm seeking employees<br />

who can get excited about this<br />

«<br />

new kind of collaboration<br />

at the construction site.<br />

Matthias Krieger, Owner of the Krieger + Schramm Group<br />

KRIEGER + SCHRAMM<br />

The Krieger + Schramm Group was founded in 1992 and developed<br />

from a pure construction company to a high-performance<br />

housing specialist with more than 1,500 satisfied<br />

customers.<br />

In addition to the company headquarters in Dingelstädt<br />

in Thuringia, the company is represented with additional<br />

branch offices throughout Germany.<br />

In 2018, Krieger + Schramm generated revenue of around<br />

50 million euros, with a staff of approximately 118 employees.<br />

18 STAUFEN. | KRIEGER + SCHRAMM STAUFEN. | KRIEGER + SCHRAMM 19


ABOUT STAUFEN<br />

Inside every company there is an even better one.<br />

This has been the conviction behind the <strong>Staufen</strong> <strong>AG</strong> consulting<br />

and qualification services offered to<br />

companies and employees for more than 25 years.<br />

320<br />

Employees<br />

13<br />

locations<br />

14<br />

languages<br />

5,000<br />

seminar participants every year<br />

>70<br />

BestPractice Partner<br />

65<br />

M. € revenue<br />

PUBLISHER<br />

STAUFEN.<strong>AG</strong><br />

Consulting.Academy.Investment<br />

Blumenstrasse 5<br />

73257 Köngen, Germany<br />

+49 7024 8056 0<br />

www.staufen.ag<br />

kontakt@staufen.ag<br />

CONTACT PERSON<br />

Christoph Heine<br />

Director Sales<br />

c.heine@staufen.ag<br />

+49 7024 8056 169<br />

INSIDE EVERY COMPANY<br />

THERE IS AN EVEN BETTER ONE.

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