Magazine_ October 2019

THE POWER OF BUY IN
Excerpts from Mickey Mikitani
A LEADER'S ACTIONS AND WORDS
Buy in is like trust, it must be earned. Your message must be clear,
invoke interest, and involve the team. Leaders should communicate their
expectations clearly so that everyone can commit to the vision.
Statements like being on time are ambiguous. Clearly explain that at 8:30
am, you are expecting each member to begin the day's assignments.
Direct communication is essential to maintaining buy in.
A big part of gaining employee buy-in is how the manager behaves. If the
leader's actions and words are not working harmoniously, trust and
effectiveness are lost.
When team members buy in:
Communication improves
People are easier to manage
There are fewer conflicts
Efficiency and production improves
Employee are more engaged
MOTIVATE
Understanding your
team's needs and goals,
will help you find the
most appropriate ways
to motivate them.
Communicate clearly
and have inclusive
goals. Inclusive goals
merge personal and
business which have
the potential to produce
greater outcomes.
MANAGE
Gain understanding of
the talents and
tendencies of each
member of the team.
Use that information
to place them in a
position where their
talent can shine. The
responsibilities you
delegate will reap you
and them rewards.
CONFLICT
TEAM COMMUNICATION
Strong team communication is essential. How your team communicates
their successes, failures, and disappointments will ultimately push your
team to win or lose. There are two elements to effectively communicate:
Talking through conflict will minimize pressure and improves team
efficiency
Learn how to listen to one another; this is the birthplace for ideas to
come together
One of the most
important attributes
of a manager is the
ability to resolve
conflict. Find a
negotiable middle
ground that allows
individual wins and
the team to win.