Optimizing Patient Flow in Ambulatory Clinic Setting
Acceda a la documentación, presentación, del webinar entregado el 24.10.2019, gracias a nuestro aliado, MoreSteam. Más información www.blackberrycross.com
Acceda a la documentación, presentación, del webinar entregado el 24.10.2019, gracias a nuestro aliado, MoreSteam.
Más información www.blackberrycross.com
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Ophthalmology <strong>Patient</strong> <strong>Flow</strong><br />
Background<br />
Ret<strong>in</strong>a<br />
• The cl<strong>in</strong>ic has struggled with patient wait<br />
times and flow. <strong>Patient</strong> satisfaction data<br />
related to wait times ranked<br />
Ophthalmology the lowest score <strong>in</strong> the<br />
health system out of all of the ambulatory<br />
cl<strong>in</strong>ics with less than 40% of patients<br />
rat<strong>in</strong>g their experience as ‘top box.’<br />
• Additionally, there is wide variation <strong>in</strong><br />
patient wait times and total cl<strong>in</strong>ic cycle<br />
time by day of week. Cycle times over 2<br />
hours are not uncommon for patient<br />
visits, occurr<strong>in</strong>g 40.79% of the time <strong>in</strong> the<br />
basel<strong>in</strong>e period for Ret<strong>in</strong>a patients.<br />
Ophthalmology<br />
Cl<strong>in</strong>ic<br />
Neuro<br />
Ophthalmology<br />
Glaucoma<br />
Oculoplastic<br />
Pediatric<br />
Ophthalmology<br />
Cataract<br />
Optometrists<br />
Cornea<br />
Orthoptics<br />
D-H Population Growth Projections<br />
Age 2016 2021 % Δ Pop<br />
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