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StraitTalk - November 2019

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Below is an overview of some things that you may be experiencing as you use MyMAI - this will provide you<br />

with quick notes, some of its new features and tips on how to deal with any issues you might have.<br />

1. Vessel employee travel allowance<br />

what’s happening<br />

I am a vessel employee and I noticed that I received twice my travel<br />

allowance even though I didn’t submit a travel claim.<br />

why it's happening<br />

The new system picks up that you travelled for work and<br />

automatically pays your travel allowance each time.<br />

solution<br />

Vessel employees no longer submit a travel claim for your travel<br />

allowance if you have come back for work after your initial monthly shift.<br />

2. Income Tax<br />

what’s happening<br />

My additional income tax deductions look different.<br />

why it's happening<br />

The additional taxes that you requested to be taken out are no longer<br />

shown on a separate line on your pay stub in the new system.<br />

solution<br />

All income tax, whether regular or additional, are combined on one<br />

line on your pay stub.<br />

3. Other Employer Costs<br />

what’s happening<br />

What is the health/post- secondary education line on my pay stub? Is<br />

this deducted from my pay?<br />

why it's happening<br />

Other employer costs are not a deduction from an employee’s pay.<br />

This section shows amounts that MAI pays on behalf of the employee<br />

for benefits, Workers’ Compensation Benefits and NL Health & Post-<br />

Secondary Education Tax, etc.<br />

solution<br />

This amount is the employer’s (MAI) contribution and is not deducted<br />

from an employee’s pay.<br />

4. Pay Issue<br />

what’s happening<br />

If there is a mistake in my pay, how do I see it in time to have it fixed<br />

before my payday?<br />

why it's happening<br />

Employees can review their timesheets throughout the pay period to<br />

ensure they are paid the proper positions, hours, dates, etc. Approx.<br />

3 to 4 days prior to their pay date they can also run a pay stub.<br />

Please note there may be a slight difference in your pay between<br />

the first time you are able to see your pay result and payday as items<br />

missed are able to be corrected in the interim.<br />

solution<br />

View your pay stub 3 days prior to your payday and if there is a<br />

mistake, contact your supervisor.<br />

5. Allotment Pay<br />

what’s happening<br />

My gross pay doesn’t look right.<br />

why it's happening<br />

There is an issue with allotment pay, overtime or banked earnings<br />

showing as gross pay in the new system.<br />

16<br />

STRAIT TALK // NOVEMBER <strong>2019</strong>

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