StraitTalk - November 2019
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solution<br />
We are aware of this situation and are working to correct it.<br />
No action required by employees. Actual amounts are correct.<br />
6. Union Dues<br />
what’s happening<br />
My union dues don’t look right.<br />
why it's happening<br />
Union dues (for Unifor employees) are displayed on your new pay stub<br />
as 2 different codes in the new system. No action required.<br />
solution<br />
The coding for union dues looks different (2 codes vs the former 3<br />
codes) but the amounts are correct.<br />
8. Unpaid Training Reference<br />
what’s happening<br />
I noticed that there is a reference to unpaid training on my timesheet.<br />
why it's happening<br />
When a person is scheduled to attend training, it is noted in the<br />
timesheet. If there is a change of status, even if the status is<br />
cancelled it is still captured in the timesheet. There is a reference in<br />
the pay code column of “Training Unpaid” per the below screen. If the<br />
employee is scheduled for work, they can still see the Training Unpaid<br />
on the same day but in an additional row. This does not prevent the<br />
time approver from approving the time worked, it just needs to be<br />
approved on the line where they are scheduled into their job. The line<br />
of the Training Unpaid reference has no impact on the employee’s pay.<br />
7. Leave Balances<br />
what’s happening<br />
The leave balances on my pay stub are different than in MyMAI.<br />
why it's happening<br />
The leave balances on the dashboard in MyMAI (under bank balances)<br />
are current up to today’s date. This means that any adjustments to<br />
the bank balances, up to and including today’s date, will be accurately<br />
reflected here:<br />
The leave balances on the pay stub, on the other hand, reflect the<br />
information up to the pay period ending date (in red on the attached<br />
pay stub):<br />
solution<br />
This is an in-office item, so employees can just ignore this.<br />
We keep track on whether an employee is or was registered,<br />
cancelled etc., in the class column.<br />
If an employee is “registered” it does not mean that they were<br />
contacted as they may have been identified or requested to attend<br />
the training but could not be released to attend.<br />
An employee can choose the “Identified” as a status selection option<br />
so that they are not placed as registered until confirmed.<br />
solution<br />
EXAMPLE: The employee’s dashboard is showing the balances as of<br />
today’s date (in this case Oct 17). They have holiday bank of 196 hrs<br />
(95.25 + 100.75), Overtime bank balances of 155.63 and vacation<br />
of 40 hours. On the pay stub, you see 178, 142.13 and 40 hrs<br />
respectively…same order. That is as of the last pay processed.<br />
This means that the employee has banked 18 hrs of holiday bank<br />
since the last pay processed (196 vs 178), plus 13.5 hrs of OT bank.<br />
If you are experiencing challenges with your pay, please contact<br />
Payroll Department 709-695-4284<br />
Help Desk 1-866-977-3354<br />
For scheduling issues, please contact the Crew Calling<br />
Department using 1-877-413-4785, a toll-free line.<br />
Terminal employees please contact your Timekeeper.<br />
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