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StraitTalk - November 2019

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solution<br />

We are aware of this situation and are working to correct it.<br />

No action required by employees. Actual amounts are correct.<br />

6. Union Dues<br />

what’s happening<br />

My union dues don’t look right.<br />

why it's happening<br />

Union dues (for Unifor employees) are displayed on your new pay stub<br />

as 2 different codes in the new system. No action required.<br />

solution<br />

The coding for union dues looks different (2 codes vs the former 3<br />

codes) but the amounts are correct.<br />

8. Unpaid Training Reference<br />

what’s happening<br />

I noticed that there is a reference to unpaid training on my timesheet.<br />

why it's happening<br />

When a person is scheduled to attend training, it is noted in the<br />

timesheet. If there is a change of status, even if the status is<br />

cancelled it is still captured in the timesheet. There is a reference in<br />

the pay code column of “Training Unpaid” per the below screen. If the<br />

employee is scheduled for work, they can still see the Training Unpaid<br />

on the same day but in an additional row. This does not prevent the<br />

time approver from approving the time worked, it just needs to be<br />

approved on the line where they are scheduled into their job. The line<br />

of the Training Unpaid reference has no impact on the employee’s pay.<br />

7. Leave Balances<br />

what’s happening<br />

The leave balances on my pay stub are different than in MyMAI.<br />

why it's happening<br />

The leave balances on the dashboard in MyMAI (under bank balances)<br />

are current up to today’s date. This means that any adjustments to<br />

the bank balances, up to and including today’s date, will be accurately<br />

reflected here:<br />

The leave balances on the pay stub, on the other hand, reflect the<br />

information up to the pay period ending date (in red on the attached<br />

pay stub):<br />

solution<br />

This is an in-office item, so employees can just ignore this.<br />

We keep track on whether an employee is or was registered,<br />

cancelled etc., in the class column.<br />

If an employee is “registered” it does not mean that they were<br />

contacted as they may have been identified or requested to attend<br />

the training but could not be released to attend.<br />

An employee can choose the “Identified” as a status selection option<br />

so that they are not placed as registered until confirmed.<br />

solution<br />

EXAMPLE: The employee’s dashboard is showing the balances as of<br />

today’s date (in this case Oct 17). They have holiday bank of 196 hrs<br />

(95.25 + 100.75), Overtime bank balances of 155.63 and vacation<br />

of 40 hours. On the pay stub, you see 178, 142.13 and 40 hrs<br />

respectively…same order. That is as of the last pay processed.<br />

This means that the employee has banked 18 hrs of holiday bank<br />

since the last pay processed (196 vs 178), plus 13.5 hrs of OT bank.<br />

If you are experiencing challenges with your pay, please contact<br />

Payroll Department 709-695-4284<br />

Help Desk 1-866-977-3354<br />

For scheduling issues, please contact the Crew Calling<br />

Department using 1-877-413-4785, a toll-free line.<br />

Terminal employees please contact your Timekeeper.<br />

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