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Nonprofit Organizational Assessment

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JAS situations can also arise in more common settings that typical individuals can

experience. A very common JAS arises when individuals receive advice from doctors

and other medical professionals. For example, an individual with diabetes might receive

specific advice about better controlling their blood sugar after a situation that required

that they go to the hospital. That individual then may seek second opinions about that

advice before coming to a decision regarding whether or not they will change their

behavior to fit more with those recommendations. As is found in the JAS research,

people often do not fully utilize doctors' recommendations, often to their own detriment.

In each of these situations, being able to figure out the way to make the advice system

most efficient and productive has clear benefits. Understanding the most effective ways

to give advice has great potential in training programs for advisors, mentors, and in

management training as a whole. An example of such application is seen in the work by

Wilkins et al. (1999) on the development of the Raven and CoRaven decision-making

aids used by the military to filter and represent massive amounts of battlefield data for

strategic planning. Using principles derived from JAS research, the authors were able to

analyze and better understand the aids, with the result being a more effective system

that makes battlefield decision-making less of a risky process. In this situation, the

researchers treated the intelligent software as an advisor, and the commanding officer

as the judge. Under this assumption, the researchers then applied past and current JAS

research findings to critically evaluate the software with the hopes of improving its

functionality. This utilization of JAS research is an example of one of the most promising

and direct applications of the paradigm – collaborative technology, which can facilitate

decision-making processes that are too complex for human cognition alone.

Judge advisor systems research can also be applied to business, finance, education,

and many other fields in which hierarchical group-decision making is common.

Applications of such research could be used to make time-sensitive decisions in highimpact

situations such as emergency rooms more efficient and accurate, potentially

saving the lives of patients in need. The JAS framework could be effectively applied in

public affairs to increase the speed at which new policies are created and enacted.

Other direct and indirect applications are possible for virtually every situation in which

hierarchical group decision-making exists.

Future Research Directions

JAS research is still a developing field with growth needed in a couple key areas. One

area of interest is a deeper understanding about the motives of decision-makers in JAS

situations beyond decision accuracy and autonomy. In the real world, decision-makers

frequently have many motives beyond making the most accurate and informed decision,

often due to social influences. Some additional motives that have already been cited

include attempting to diffuse responsibility for a decision, minimizing the amount of effort

on behalf of the decision-maker, and maintaining good rapport with the advisor(s).

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