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eProcurement Forum Uptake of pre-awarding phases ... - ePractice.eu

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<strong>ePractice</strong><br />

<strong>eProcurement</strong> <strong>Forum</strong><br />

Report on the<br />

<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in<br />

<strong>eProcurement</strong><br />

Workshop<br />

Vienna, 22 nd February 2010<br />

organized in cooperation with:<br />

Editors:<br />

Ngoc Nguyen (auftrag.at / Wiener Zeitung), Eva Coscia (TXT e-solutions)<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

Page 1 <strong>of</strong> 29


Table <strong>of</strong> Contents<br />

Introduction ___________________________________________________________ 3<br />

1 Welcome and Key-Note from Austrian Institute <strong>of</strong> Technology _______________ 5<br />

2 Working Session 1 __________________________________________________ 6<br />

2.1 E-Certis Application / Process <strong>of</strong> DG-Markt Study – Marco Tardioli (European<br />

Commission) _______________________________________________________________ 6<br />

2.2 <strong>eProcurement</strong> <strong>Forum</strong> / evaluation <strong>of</strong> auftrag.at survey – Eva Coscia (TXT esolutions<br />

for IDABC) ________________________________________________________ 7<br />

2.3 PEP-Online / eTendering – Elisabeth Gruenmann (auftrag.at, Austria) ________ 9<br />

2.4 Status Quo 2010 – Manuel Cano (PLYCA, Spain) _________________________ 11<br />

2.5 Panel Discussion _____________________________________________________ 12<br />

3 Working Session 2 _________________________________________________ 13<br />

3.1 National Procurement Assistance and Development – Nils Fjelkegard (NPAD,<br />

Sweden) __________________________________________________________________ 14<br />

3.2 DG INFSO / Results <strong>of</strong> eGovernment Benchmarking Report – Gianluca Papa<br />

(European Commission) ____________________________________________________ 15<br />

3.3 Sequence – Richard Baker (Wales) ______________________________________ 16<br />

3.4 Virtual Company Dossier – Josef Makolm (PEPPOL) ______________________ 18<br />

3.5 eCatalogue in <strong>pre</strong>-<strong>awarding</strong> phase – Stefan Krammer (PEPPOL) ____________ 19<br />

3.6 ATEXO – Pierre Fau (France) _________________________________________ 20<br />

3.7 CSAmed – Bruno Rottoli (Italy) ________________________________________ 20<br />

3.8 Portuguese Association <strong>of</strong> Electronic Public Markets – Pr<strong>of</strong>. Luis Valadares<br />

Tavares (Portugal) _________________________________________________________ 21<br />

3.9 VORTAL – Joao Pereira (Portugal) _____________________________________ 24<br />

3.10 Publications Office – Antonio Reis and Didier Hardy (European Commission) _ 25<br />

4 Conclusion / Closure _______________________________________________ 26<br />

5 Workshop participants ______________________________________________ 26<br />

6 Results from the evaluation questionnaires ______________________________ 27<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

Page 2 <strong>of</strong> 29


Introduction<br />

What is happening around Europe concerning the adoption <strong>of</strong> electronic solutions to<br />

conduct the <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> <strong>of</strong> Public Procurement? Did we progress in the last 12<br />

months? How can we detect and measure such progress?<br />

These and other questions concerning the up-take <strong>of</strong> <strong>eProcurement</strong>, specifically for the<br />

<strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong>, have been discussed and answered by experts from Public<br />

Administrations, the European Commission and other institutions, during this workshop,<br />

where studies and cases have been <strong>pre</strong>sented and attendants given the opportunity to<br />

actively participate in the discussion.<br />

The expected results identified by the organisers before the workshop were:<br />

• Identification <strong>of</strong> the<br />

• biggest obstacles for the adoption electronic procurement by contractual<br />

authorities and bidders in the EU member states.<br />

• Presentation <strong>of</strong> new developments in procurement solutions.<br />

• Status quo and emerging trends<br />

Beside the <strong>pre</strong>sentations <strong>of</strong> the <strong>eProcurement</strong> studies and solutions supported by the<br />

European Commission and <strong>of</strong> the PEPPOL pilot, invited speakers <strong>pre</strong>sented the current<br />

development status <strong>of</strong> relevant projects and initiatives in several EU countries.<br />

Portugal and Sweden <strong>pre</strong>sented the status quo <strong>of</strong> their national legislation, national<br />

initiatives for the implementation <strong>of</strong> eTendering into existing eprocurement procedures<br />

plus the upcoming chances for the near future.<br />

Auftrag.at Survey:<br />

Auftrag.at has launched a survey to measure the progress <strong>of</strong> eTendering in Europe in<br />

the last year. 5 countries participated: Sweden, Spain, Switzerland, France and Portugal.<br />

Some relevant results, demonstrating that the progress is strong and may be facilitated<br />

by National legislation, are <strong>pre</strong>sented in the survey results at:<br />

http://www.epractice.<strong>eu</strong>/files/Evaluation_1.1.ppt<br />

The results have been illustrated by Eva Coscia during her <strong>pre</strong>sentation <strong>of</strong> the <strong>ePractice</strong><br />

<strong>Forum</strong> as part <strong>of</strong> activities done in collaborations with other organisations.<br />

Speakers and authors in alphabetical order:<br />

Richard Baker, Managing Director and Chairman <strong>of</strong> Sequence, United Kingdom<br />

Manuel Cano, Strategic Director for PLYCA with LCi, Spain<br />

Eva Coscia, Senior project-manager ,TXT. E-solutions s.p.a. -Facilitator for<br />

<strong>eProcurement</strong> <strong>Forum</strong>, Italy<br />

Pierre Fau, Director <strong>of</strong> ATEXO International, France<br />

Nils Fjelkegard, The Legal, Financial and Administrative Services Agency, Sweden<br />

Elisabeth Grünmann, Project Manager with auftag.at, Austria<br />

Paul Humann, Senior Project Manager with auftrag.at, Austria<br />

Stefan Krammer, BBG – Federal Procurement Agency, Austria<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

Page 3 <strong>of</strong> 29


Fredrik Kristiansson, Sales Manager with OPIC, Sweden<br />

Josef Makolm, Federal Ministry <strong>of</strong> Finance, Austria<br />

Gianluca Papa, European Commission, Brussels<br />

Antonio Reis, European Commission, Brussels<br />

Wolfgang Renner, Head <strong>of</strong> Marketing, Wiener Zeitung, Austria<br />

Bruno Rottoli, CSAmed, Italy<br />

Johanna Schwabach, Austrian Institute <strong>of</strong> Technology, Austria<br />

Marco Tardioli, European Commission, Brussels<br />

Luis Valadares Tavares, Systems Researcher, Consultant and Trainer, Portugal<br />

Johannes Wimmer, BBG – Federal Procurement Agency, Austria<br />

Presentations and other material:<br />

All the workshop information (Agenda, location, links to <strong>pre</strong>sented cases ) and the slides<br />

<strong>of</strong> all the <strong>pre</strong>sentations mentioned in this report are available on the <strong>of</strong>ficial workshop<br />

page: http://www.epractice.<strong>eu</strong>/en/workshops/vienna2010<br />

Organisation and contact:<br />

auftrag.at Ausschreibungsservice GmbH & Co KG – <strong>of</strong>fice@auftrag.at<br />

The <strong>eProcurement</strong> <strong>Forum</strong> - eprocurement@epractice.<strong>eu</strong><br />

Picture 1: Networking at the workshop<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

Page 4 <strong>of</strong> 29


1 Welcome and Key-Note from Austrian Institute <strong>of</strong><br />

Technology<br />

Welcome Speech:<br />

Paul Humann, CEO <strong>of</strong> auftrag.at, opens this year’s edition <strong>of</strong> the <strong>eProcurement</strong><br />

workshop with a welcome speech: “We are proud to host our second international<br />

workshop on eTendering. An opportunity that comes just right to show how eTendering<br />

is relevant to all <strong>of</strong> us and especially to those who are doing business with the public<br />

sector.<br />

Some, not many, decades ago, communication that was not face to face was an event<br />

and transferring data meant to shovel paper from A to B. Communication was everything<br />

but inexpensive and fast. Then the internet came, emails replaced the fax. Today,<br />

servers transmit voluminous data in a blink. With communication and data transmission<br />

electrified to a continuous buzz distances have shrunk and markets have widened.<br />

Everywhere? Not entirely so, it seems, in procurement and tendering in the public sector.<br />

While better solutions for <strong>eProcurement</strong> and eTendering are available, public<br />

management only reluctantly moves towards procurement digitalisation. This might be<br />

due to technological obstacles, e.g. “interoperability”, since most platforms evolved out <strong>of</strong><br />

procurement processes that address either <strong>pre</strong>- or post-<strong>awarding</strong> <strong>phases</strong>. Thus, one<br />

<strong>of</strong>the main targets <strong>of</strong> this workshop will be to scrutinize and discuss the technological<br />

solutions both for procurement and tendering. As we are focused on eTendering we feel<br />

the need to remind on what eTendering was invented for: transparent, efficient and<br />

competitive public tendering. We hope to speed up the tempo in which eTendering is<br />

introduced throughout the EU, since this would not only strengthen European markets<br />

and businesses, but optimize public buying in respects <strong>of</strong> costs and sustainability asell.<br />

In this sense we will discuss the progress <strong>of</strong> eTendering in various member countries<br />

and hope to raise public awareness on this matter as well.”<br />

Key-Note:<br />

After the welcome speech by auftrag.at, one <strong>of</strong> the organisers, Mr Wolfgang Renner,<br />

chairman <strong>of</strong> the working session 1, introduced Mrs Johanna Schwabach (Austrian<br />

Institute <strong>of</strong> Technology) for the key-note speech. Mrs Schwabach is re<strong>pre</strong>senting a<br />

typical contracting authority and explains her point <strong>of</strong> view regarding the main topics<br />

“eprocurement and etendering” in her <strong>pre</strong>sentation.<br />

The Austrian Institute <strong>of</strong> Technology (AIT) as key-note speaker showed up the<br />

importance <strong>of</strong> <strong>eProcurement</strong> and eTendering nowadays and also in praxis from the point<br />

<strong>of</strong> view <strong>of</strong> a contracting authority. She also <strong>pre</strong>sented the different definitions <strong>of</strong><br />

<strong>eProcurement</strong> and eTendering plus the results <strong>of</strong> a survey regarding the use <strong>of</strong><br />

electronic procurement in public purchasing.<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

Page 5 <strong>of</strong> 29


Picture 1: Paul Humann, CEO <strong>of</strong> auftrag.at at the welcome speech, Wolfgang Renner and Eva Coscia<br />

(Chairmen)<br />

2 Working Session 1<br />

The first working session was chaired by Wolfgang Renner. It was a mix <strong>of</strong> s<strong>of</strong>tware<br />

<strong>pre</strong>sentations (Austria, Spain) and project updates from the European Commission. The<br />

highlight <strong>of</strong> this morning session was a panel discussion regarding the status quo <strong>of</strong> the<br />

eprocurement development in 2010 with s<strong>of</strong>tware providers, eprocurement specialists<br />

and PEPPOL project members.<br />

2.1 E-Certis Application / Process <strong>of</strong> DG-Markt Study – Marco<br />

Tardioli (European Commission)<br />

Marco Tardioli started with his <strong>pre</strong>sentation <strong>of</strong> the objective and progress <strong>of</strong> the DG-<br />

MARKT Study from the European Commission: Within the Action Plan for Electronic<br />

Procurement, adopted in 2004 to lead policy making aimed at improving <strong>eProcurement</strong><br />

practices in the EU, the Commission made a commitment "to review and report on the<br />

results achieved and to propose if need be corrective action or additional measures." A<br />

significant effort is under way to evaluate such results on conclusion <strong>of</strong> a large-scale<br />

data collection.<br />

The expected time completion <strong>of</strong> the evaluation is July 2010. As this work is still very<br />

much in progress, the <strong>pre</strong>sentation provided a brief update on emerging findings and<br />

next steps.<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

Page 6 <strong>of</strong> 29


After this <strong>pre</strong>sentation he gave an overview <strong>of</strong> the functionalities <strong>of</strong> e-CERTIS.<br />

e-CERTIS is a practical web tool for procurement actors. It allows to query and analyse<br />

structured information on evidence that EU contracting authorities frequently require in<br />

their domestic procurement practices pursuant to art. 45 to 51 <strong>of</strong> Directive 2004/18/EC,<br />

thereby helping procurement actors recognise and understand National certificates,<br />

attestations, statements, etc., in cross-border tendering.<br />

The tool <strong>of</strong>fers a back-<strong>of</strong>fice functionality for content management, for use by designated<br />

expert in the MSs to keep information up to date.<br />

Picture 3: Marco Tardioli giving answers to the audience’s question after his <strong>pre</strong>sentation<br />

2.2 <strong>eProcurement</strong> <strong>Forum</strong> / evaluation <strong>of</strong> auftrag.at survey – Eva<br />

Coscia (TXT e-solutions for IDABC)<br />

The <strong>eProcurement</strong> <strong>Forum</strong> (http://www.epractice.<strong>eu</strong>/community/eprocurement),<br />

<strong>pre</strong>sented by Eva Coscia, is an open community hosted by <strong>ePractice</strong><br />

(http://www.epractice.<strong>eu</strong>), a portal dealing with eGovernment, eHealth and eInclusion<br />

themes.<br />

The strategic goal for the community is to make the European experts on Public<br />

<strong>eProcurement</strong> aware <strong>of</strong> each other progresses and activities in order to avoid overlaps in<br />

objectives and timing <strong>of</strong> all the relevant initiatives run in Europe. Consequently, the effort<br />

spent by single organisations or groups to implement and maintain Public <strong>eProcurement</strong><br />

(ePP) solutions should be drastically reduced.<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

Page 7 <strong>of</strong> 29


This main objective can be achieved if all the experts are encouraged to share their<br />

knowledge and experience with their peers and, conversely, pr<strong>of</strong>it <strong>of</strong> the others’<br />

successes and failures. The community is mainly focused on technical and<br />

organisational aspects related to the implementation and usage <strong>of</strong> electronic solutions<br />

that support the different <strong>phases</strong> and procedures <strong>of</strong> Public Procurement.<br />

In January 2008 the Kick Off workshop <strong>of</strong>ficially launched the <strong>eProcurement</strong> Community:<br />

it re<strong>pre</strong>sented a great success in terms <strong>of</strong> attending people (97 experts from all over<br />

Europe) and overall satisfaction. Under these encouraging auspices, the story <strong>of</strong> the<br />

<strong>eProcurement</strong> <strong>Forum</strong> started.<br />

It rapidly grew in size and now, after 2 years, counts more then 550 members: it is open<br />

to practitioners from European administrations, from public and private organisations,<br />

from academia and research centres.<br />

All the community members are encouraged to freely contribute to the community by<br />

telling stories about their experience with the design, implementation and use <strong>of</strong><br />

<strong>eProcurement</strong> systems, that is to create “cases”. They can also contribute by sharing the<br />

outcomes <strong>of</strong> feasibility studies, standardization activities, surveys or pilot actions, made<br />

available in the form <strong>of</strong> freely accessible documents.<br />

It is not an <strong>of</strong>ficial Commission site, even if the Commission has appointed several<br />

facilitators to create a team whose main task is identifying and following the most<br />

relevant activities in the <strong>eProcurement</strong> field or related topics and keep the experts<br />

updated on their objectives, progresses and achievements.<br />

Therefore the facilitators provide support to the community members, encourage and<br />

filter contributions, produce guidelines and other documents, support the organisation <strong>of</strong><br />

events and launch other initiatives aimed at promoting the uptake <strong>of</strong> <strong>eProcurement</strong>.<br />

They can be contacted directly, by clicking on their pr<strong>of</strong>iles (visible on the homepage <strong>of</strong><br />

the community) or sending an email to eprocurement@epractice.<strong>eu</strong><br />

Membership is open to everyone, but the community has been thought in order to<br />

provide useful contents and support to specific groups which are usually the targets <strong>of</strong><br />

Invitations and dissemination activities. These groups, from a <strong>pre</strong>liminary but not<br />

necessarily exhaustive analysis are:<br />

• Responsibles <strong>of</strong> development, adoption and use <strong>of</strong> <strong>eProcurement</strong> systems within<br />

Public Administrations, probably the most natural target;<br />

• Responsibles <strong>of</strong> development, adoption and use <strong>of</strong> <strong>eProcurement</strong> systems within<br />

other large institutions that conducts complex procurement procedures;<br />

• Members <strong>of</strong> standardisation bodies with specific activities in <strong>eProcurement</strong> and<br />

eBusiness;<br />

• Members <strong>of</strong> other working groups or communities (such as the EULab, the Public<br />

Procurement network, etc...);<br />

• People from Academia or from research organisations with interests in legal and<br />

technical aspects <strong>of</strong> <strong>eProcurement</strong>;<br />

• Consortia working on research or piloting projects dealing with <strong>eProcurement</strong> or<br />

related topics, such as PEPPOL, PROCURE or ELLECTRAWeb<br />

• Other projects funded by European or National programmes;<br />

• Experts from the private sector (such as IT companies, consultants, financial<br />

institutions);<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

Page 8 <strong>of</strong> 29


• Officials <strong>of</strong> the European Commission;<br />

• Members <strong>of</strong> other groups working with the Commission (Expert groups,<br />

contractors...)<br />

Registered members can pr<strong>of</strong>it <strong>of</strong> a wide range <strong>of</strong> services that allow them to access a<br />

large amount <strong>of</strong> selected information, to stay updated about most recent achievements<br />

and news in the <strong>eProcurement</strong> domain, to provide their own contributions, to contact<br />

peers and to participate in the discussions and events.<br />

Becoming a member is very easy: the <strong>pre</strong>-requisite is only having an account on the<br />

<strong>ePractice</strong> portal (which can be easily created by filling the form at:<br />

http://www.epractice.<strong>eu</strong>/en/user/register<br />

After having logged on <strong>ePractice</strong>, a user should simply click on<br />

http://www.epractice.<strong>eu</strong>/community/eprocurement/join_community<br />

2.3 PEP-Online / eTendering – Elisabeth Gruenmann (auftrag.at,<br />

Austria)<br />

“Auftrag.at breaks the silence that tends to fall upon eTendering processes once a notice<br />

has been published: The new PEP Online, which is the underlying operating system, is<br />

interactive, <strong>of</strong>fering round-the-clock tendering information and the possibility to place<br />

questions and responses for everybody involved at any time. An open and public<br />

process, competition is not violated but enhanced – with fairness”: This was the<br />

statement from Elisabeth Gruenmann about eTendering in Austria.<br />

The new eTendering-module supports the procurement process before placing the<br />

contract, it covers every step from announcement to award or cancellation. Unlike other<br />

providers auftrag.at sets the focus not on the identification <strong>of</strong> the best bid or the<br />

description <strong>of</strong> requirements, but on the communication between (public) buyer and<br />

(private) supplier.<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

Page 9 <strong>of</strong> 29


Picture 4: Elisabeth Gruenmann <strong>pre</strong>senting the new functionalities <strong>of</strong> PEP-Online<br />

PEP Online, the operating system underlying both lieferanzeiger.at and auftrag.at, has<br />

been optimized and now enables interactive communication between bidders and<br />

contracting authorities throughout the entire process: Any question or response can be<br />

placed anytime by anyone involved until closing date. This communication is public, so<br />

that every bidder will benefit. Regarding fairness and transparency all activities are<br />

tracked by protocols. Thus, every step, any activity, all questions asked and responses<br />

given are traceable, even after the tender has been awarded.<br />

As eTendering is meant to be a time- and cost-saving service for bidders and contracting<br />

authorities, PEP Online is based on ASP technology: The contracting authority (public<br />

buyer) simply completes a standardized form, uploads any specifications or<br />

requirements and ticks the media in which the information is to be published. The<br />

application automatically transmits the notice to the European Union (OJS eSender), the<br />

chosen media and business operators, that have registered before. By downloading the<br />

tender documents or – as a new supplier – registering at the platform for the specific<br />

procedure, a business operator automatically becomes a potential bidder and is entitled<br />

to participate in the bidding process. As such, the supplier might use PEP Online to<br />

communicate with the contracting authority. There are no restrains contentwise:<br />

questions might concern the procedure or the tender. Responses are placed online.<br />

Amendments to tender information, like corrigendum forms or new specifications, or to<br />

the procedure are actively communicated to all bidders. Suppliers might contact them<br />

electronically, the bidder is obliged to sign with a qualified electronic signature, as<br />

required by Austrian public procurement law.<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

Page 10 <strong>of</strong> 29


This signature is placed on a container sheet to be downloaded to the local desktop. The<br />

electronic signature is also required to authorize any cancellations or modifications <strong>of</strong> the<br />

tender. After submission date the contracting authority can generate a list <strong>of</strong> all<br />

submissions in correct order for the electronic tender opening session. It is also possible<br />

to add tenders that were submitted on paper to this list.<br />

During the tender-opening session a protocol will be created, tenders will be encoded<br />

and the technical correctness <strong>of</strong> the qualified signatures is verified. Tenders will also run<br />

through a virus-check before a final report is generated. All technical checks done, the<br />

contracting authority (the buyer) can access each tender and download all documents<br />

that are included. eTendering <strong>of</strong>fers myriads <strong>of</strong> business opportunities as, we believe, it<br />

has the potential to become a future near-to-ideal marketplace. It is the SMEs that might<br />

pr<strong>of</strong>it the most from eTendering. By adding an interactive communication tool to PEP<br />

Online, auftrag.at hopes to have enhanced the strengths <strong>of</strong> eTendering even more,<br />

which we identified as it's fairness and transparency.<br />

2.4 Status Quo 2010 – Manuel Cano (PLYCA, Spain)<br />

Before the panel discussion started Manuel Cano had given an overview <strong>of</strong> the status<br />

quo in Spain. The Municipality <strong>of</strong> Burgos, with the encouragement and support <strong>of</strong> the<br />

Castilla y Leon Regional Government, has been working during this year 2008 and<br />

throughout 2009 in the implementation <strong>of</strong> a system <strong>of</strong> Electronic Public Procurement,<br />

which not only meets the standards imposed by law Spanish 30/2007 (transposition <strong>of</strong><br />

Directive 2004/18/EC), but to improve the relationship with citizens and businesses<br />

around public procurement process.<br />

According to the Manchester ministerial declaration about public procurement:<br />

• Provide the Municipality <strong>of</strong> Burgos <strong>of</strong> a tool that allows the complete electronic<br />

processing <strong>of</strong> the procurement files and their subsequent archive by electronic<br />

means<br />

• To provide businesses and civil servants <strong>of</strong> Burgos municipality <strong>of</strong> the tools and<br />

services that would allow the electronic relationship <strong>of</strong> the Municipality with the<br />

enterprises (in public procurement)<br />

To meet the objectives with economic resources, planning and necessary guarantees, it<br />

was decided the introduction <strong>of</strong> the products and services from PLYCA (developed by<br />

the company Nexus-IT).<br />

The product suite <strong>of</strong> PLYCA is formed by the following parts:<br />

• Back-<strong>of</strong>fice: is the part that brings together people, processes and technologies<br />

that are required by the administration to <strong>pre</strong>pare for the online procurement and<br />

electronic processing. It consists <strong>of</strong> a single module, PLYCA-FILES<br />

• Front-<strong>of</strong>fice: This part <strong>of</strong> the global model has two modules: procurement portal<br />

and catalogue, PLYCA-PORTAL and PLYCA-CATALOGUE. These modules<br />

contain elements that the administration needs to define and empower the<br />

electronic relationship with economic operators (broadcasting-publishing-,<br />

communication and processing).<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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• Enterprises: S<strong>of</strong>tware for companies, is a set <strong>of</strong> specifications, included in a<br />

simple tool. This tool, PLYCA-ENTERPRISES, allows companies to understand<br />

and establish an electronic relationship with contracting authorities in terms <strong>of</strong><br />

what the authorities are calling them for (tender, contract, invoice, order,<br />

certificates), including features like digital signature and electronic archiving.<br />

Mr. Cano also proposed new elements that might have an impact in the next uptake <strong>of</strong><br />

<strong>eProcurement</strong>:<br />

Concerning the importance <strong>of</strong> adequate training, he proposed to adopt the LivinLabs<br />

approach, to create “protected environment” for making simulation and having people<br />

(both from the Contracting Authorities and suppliers side) trained on the optimal use <strong>of</strong><br />

<strong>eProcurement</strong> solutions<br />

He suggested Cloud Computing as an approach/technology that might have an impact<br />

on the development <strong>of</strong> next <strong>eProcurement</strong> solutions.<br />

2.5 Panel Discussion<br />

Attendees <strong>of</strong> the panel discussion:<br />

• Manuel Cano – (PLYCA, Spain)<br />

• Paul Humann – (auftrag.at, Austria)<br />

• Stefan Krammer – (PEPPOL)<br />

• Josef Makolm (PEPPOL)<br />

Moderation: Wolfgang Renner (Wiener Zeitung, Austria)<br />

4 essential questions/topics have been proposed to the experts:<br />

• What is the status quo <strong>of</strong> development from your point <strong>of</strong> view?<br />

• What problems have been noticed in the last periods or will appear in the near<br />

future?<br />

• What is the status quo <strong>of</strong> public procurement on EU/international level?<br />

(procurement between member states and international market)<br />

• Know-how transfer: community <strong>of</strong> practice and experts groups<br />

Conclusions could be summarised as follows<br />

• There are 27 different legislations ruling <strong>eProcurement</strong> and 27 different levels <strong>of</strong><br />

progress and adoption. There is no need to identify and adopt one single<br />

solution, but rather to make the existing different ones inter-operable<br />

• The European Commission is expected to support the alignment <strong>of</strong> national<br />

legislations and in the identification <strong>of</strong> common requirements<br />

• The language is still a barrier for the usage <strong>of</strong> <strong>eProcurement</strong> solutions (especially<br />

for the purchase <strong>of</strong> services and works) to foreign bidders: there is still a lot <strong>of</strong><br />

work to do on this issue and, again, the Commission is invited to support the<br />

identification and development <strong>of</strong> solutions<br />

• There are key-enablers, like eSignature and eCatalogue, that affect all/most <strong>of</strong><br />

the <strong>phases</strong> both in <strong>pre</strong>-<strong>awarding</strong> and post-<strong>awarding</strong> and therefore their<br />

implementation should be done considering the overall <strong>eProcurement</strong> cycle<br />

• Concerning cross-border <strong>eProcurement</strong>, experts agreed that:the volumes are still<br />

very low,. The main reason is that Contracting Authorities want to deal with<br />

bidders that speak their same language (to avoid misunderstanding and<br />

ambiguities in the <strong>of</strong>fer inter<strong>pre</strong>tation and contract <strong>pre</strong>paration) and that can<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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provide assistance and consultancy “in place”, thus a local contact is required<br />

and this is major a barrier for foreign companies, especially SMEs: another one is<br />

that. Cross border procurement is considered only when specific equipments and<br />

services are requested and therefore the local market could be too limited for<br />

purchasing the best solution.<br />

• About know-how transfer and change management, it is unanimously agreed that<br />

the processes to be formalised and supported by <strong>eProcurement</strong> solutions are<br />

more or less the same all over the 27 countries, therefore similar training could<br />

be provided in different languages. It is also stressed the importance <strong>of</strong> having all<br />

the stakeholders involved since the early <strong>phases</strong> <strong>of</strong> an <strong>eProcurement</strong> project.<br />

Finally, community <strong>of</strong> practices should be created to deal with all the various<br />

aspects and <strong>phases</strong> <strong>of</strong> <strong>eProcurement</strong>, to encourage knowledge exchange and<br />

re-use.<br />

Picture 5: Stefan Krammer (BBG, PEPPOL), Manuel Cano (PLYCA), Josef Makolm (BMF,<br />

PEPPOL), Paul Humann (auftrag.at) und Wolfgang Renner (Wiener Zeitung, Chairman)<br />

3 Working Session 2<br />

The working session in the afternoon was chaired by Eva Coscia. This session was<br />

more dedicated to <strong>pre</strong>sentations <strong>of</strong> eprocurement applications and <strong>pre</strong>sentations <strong>of</strong> the<br />

project development from PEPPOL. Among these s<strong>of</strong>tware <strong>pre</strong>sentations Pr<strong>of</strong>. Luis<br />

Tavares <strong>pre</strong>sented the regulation and development <strong>of</strong> eTendering in Portugal and<br />

Gianluca Papa introduced the audience to the results <strong>of</strong> the eGovernment<br />

Benchmarking Report.<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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3.1 National Procurement Assistance and Development – Nils<br />

Fjelkegard (NPAD, Sweden)<br />

Nils Fjelkegard kicked <strong>of</strong>f the afternoon session with his <strong>pre</strong>sentation <strong>of</strong> the <strong>pre</strong>-award<br />

<strong>eProcurement</strong> in Sweden and recent developments. According to Fjelkegard there is<br />

substantial movement within the field <strong>of</strong> <strong>eProcurement</strong> in Sweden at the moment and a<br />

large part <strong>of</strong> this movement can be attributed to the Swedish Government's National<br />

Action Plan for eGovernment <strong>pre</strong>sented in 2008, which calls for a three step strategy to<br />

implement electronic support for the whole chain <strong>of</strong> Swedish public procurement.<br />

The first step <strong>of</strong> the action plan focuses on the introduction <strong>of</strong> electronic invoicing for the<br />

Swedish public sector. Since1st <strong>of</strong> July 2008 electronic handling <strong>of</strong> all ingoing and<br />

outgoing invoices by public authorities was made mandatory.<br />

The second step, which calls for the introduction <strong>of</strong> electronic ordering by public<br />

authorities, was launched in 2008 and is currently ongoing with a final date set to 1st <strong>of</strong><br />

January 2013.<br />

The third step, which is the step that sets the strategic framework for the case <strong>pre</strong>sented<br />

at this workshop in Vienna, is the introduction <strong>of</strong> IT support for the <strong>pre</strong>-award<br />

procurement process and more specifically for the electronic notifications, tenderer<br />

qualification and tender submission. This final step aims to ensure that the whole<br />

procurement process can be conducted electronically, from the early <strong>phases</strong> <strong>of</strong><br />

identification <strong>of</strong> needs by the Contracting Authority to the exchange <strong>of</strong> electronic orders,<br />

invoices and electronic payments. This is the task that has been entrusted to the newly<br />

established National Procurement Assistance and Development initiative in 2009.<br />

The development <strong>of</strong> Swedish <strong>pre</strong>-award electronic procurement has <strong>pre</strong>viously been<br />

largely attributed to private sector procurement platform/system suppliers and individual<br />

initiatives by public authorities or groups <strong>of</strong> such. This renders the Swedish case<br />

interesting from many perspectives, as a national initiative is introduced in the playing<br />

field to try to coordinate and guide the development in a certain direction.<br />

First <strong>of</strong> all, one <strong>of</strong> the main critical components <strong>of</strong> a successful implementation <strong>of</strong><br />

electronic support for the procurement process is the issue <strong>of</strong> how to balance the<br />

existence <strong>of</strong> a strong private market <strong>of</strong> high quality <strong>eProcurement</strong> platforms/systems and<br />

the desire to have an increased control and supervision over the general development<br />

<strong>of</strong> <strong>eProcurement</strong> in Sweden. Finding a solution which allows for a<br />

continued development and competition between private market platform suppliers,<br />

while still retaining the possibility to influence national development, placing demands on<br />

interoperability and accessibility (thus creating a sense <strong>of</strong> "a national <strong>eProcurement</strong><br />

platform"), is one <strong>of</strong> the more challenging question marks ahead.<br />

Second, public procurement in Sweden has a highly decentralised structure, which also<br />

<strong>of</strong>fers some interesting questions for a successful implementation. In many ways this<br />

means taking on a s<strong>of</strong>ter approach, focusing on communicating the possibilities and<br />

benefits <strong>of</strong> following the development <strong>of</strong> <strong>eProcurement</strong> on a national level, rather than<br />

introducing regulations and strict policies guiding the development. A strong political will<br />

and commitment is a critical success factor in this aspect, making communication,<br />

interaction and the adaptation to individual needs essential in order to get everyone<br />

“onboard the train”.<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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Third, the Swedish model <strong>of</strong> a three step introduction <strong>of</strong> <strong>eProcurement</strong> also <strong>of</strong>fers its<br />

specific consequences for implementation and management. Separating <strong>pre</strong>-award and<br />

post-award has its benefits, as they in many ways engage different parties, systems and<br />

processes, but at some point they also need to meet in order to achieve a seamless and<br />

unbroken flow <strong>of</strong> electronic information throughout the procurement process. The new<br />

electronic procurement procedures also tend to even more question the natural barrier<br />

between <strong>pre</strong> and post award processes. Addressing the various interoperability issues in<br />

this interesting border area is thus also a key component in a successful implementation<br />

<strong>of</strong> this third step, attempting to complete the puzzle as laid down in the Swedish action<br />

plan.<br />

All together, interesting years ahead most definitely await for Swedish <strong>eProcurement</strong>, as<br />

the various initiatives start picking up momentum and move towards the joint target <strong>of</strong><br />

achieving full electronic support for public procurement.<br />

Picture 1: Nils Fjelkegard <strong>pre</strong>senting the development in Sweden<br />

3.2 DG INFSO / Results <strong>of</strong> eGovernment Benchmarking Report –<br />

Gianluca Papa (European Commission)<br />

Gianluca Papa <strong>pre</strong>sented the results <strong>of</strong> the eGovernment Benchmarking Report. This<br />

report by DG INFSO captures the measurement <strong>of</strong> public eServices across Europe,<br />

Intended to open “a new chapter in EU eGovernment benchmarking” in the policy<br />

context <strong>of</strong> the end <strong>of</strong> the Lisbon i2010 policy timeframe, it establishes the foundations for<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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the progressive and planned modernisation <strong>of</strong> pan-European eGovernment comparison.<br />

In 2009, 31 countries have been analysed: the 27 EU Member States as well as Croatia,<br />

Iceland, Norway and Switzerland. Like its <strong>pre</strong>vious editions, the report measures the<br />

online availability and the sophistication <strong>of</strong> 20 basic public Services (12 services for<br />

citizens and 8 services for businesses) in those countries. Some enhancements have<br />

however been made to the measurement system, in particular:<br />

• A focus on high impact services. <strong>eProcurement</strong> is one such area that is included<br />

in the survey: the single data point that measured <strong>eProcurement</strong> in past years,<br />

mainly on national platforms, now evaluates 19 process data points that consider<br />

the <strong>pre</strong>-award sourcing and post-award transaction phase.<br />

• User experience is now recognised as being an essential gauge to the take-up <strong>of</strong><br />

online services. It is measured as a pilot in the report, using five criteria:<br />

Accessibility, Usability, User Satisfaction Monitoring, One-stop-shop approach<br />

and User-focused portal design.<br />

The report notes a steady progress in terms <strong>of</strong> full online availability <strong>of</strong> the 20 basic<br />

services. Indeed, the overall EU27+ measure has risen to 71 % in 2009 from 59 % in<br />

2007. In terms <strong>of</strong> sophistication, the report finds that Europe stands at 83 % in 2009,<br />

compared to 76 % in 2007. The EU27+ is <strong>pre</strong>sently classified at the top at the<br />

transactional 4 (<strong>of</strong> 5) eGovernment levels. The most advanced countries show saturation<br />

against both <strong>of</strong> these measures for many <strong>of</strong> the 20 services.<br />

As in the past, there remains significant variance (20 % fully online; 12 % sophistication)<br />

between the results <strong>of</strong> services for businesses (<strong>of</strong> which there are 8) and services for<br />

citizens (<strong>of</strong> which there are 12). A small number <strong>of</strong> countries have made very significant<br />

improvements, essentially leapfrogging their peers. The availability <strong>of</strong> <strong>eProcurement</strong> is<br />

now at around 60 % in the EU, still far from the 100 % target for 2010 set by the i2010<br />

eGovernment action plan.<br />

The results <strong>of</strong> this benchmark are available at:<br />

http://www.epractice.<strong>eu</strong>/files/Smarter%2C%20Faster%2C%20Better%20eGovernment%<br />

20-%208th%20Benchmark%20Measurement_0.pdf<br />

3.3 Sequence – Richard Baker (Wales)<br />

Richard Baker <strong>pre</strong>sented the first applications in the afternoon session that is the<br />

analysis and solution implementation done for the Welsh Assembly Government<br />

(www.wales.gov.uk) and integrated in the national procurement portals (For suppliers<br />

www.sell2wales.co.uk and for buyers www.buy4wales.co.uk).<br />

The portal is one <strong>of</strong> the most mature in the World especially for cross sector/ countrywide<br />

notice publication. Wales is a semi-autonomous region within the UK, and the<br />

Assembly took the forward thinking decision some years ago to provide a single portal<br />

for the whole county to which notices from across the public sector would be published.<br />

The driver for this portal was one <strong>of</strong> Economic development - the portal is designed to<br />

provide a 'single sign on' point for the Welsh supplier community, and reduce barriers for<br />

those suppliers to win public sector contracts. Beyond the supplier/ notice matching and<br />

notice publication tools the portal provides additional tools for the buyer community<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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including basic RFQ tools, as well as supplier list management, and CPD resources<br />

aimed at developing the buyer community.<br />

Unlike some <strong>of</strong> the other speakers sequence is not a product/ service provider and is<br />

contracted to solely develop and manage the Welsh Assembly Government's service on<br />

their behalf and we do not retain any <strong>of</strong> the IP we create.<br />

The service is well established (launched late 2003) and current has 42,000 suppliers<br />

registered with over 3,500 buyer users across 250 buyer organisations. This re<strong>pre</strong>sents<br />

almost 20% <strong>of</strong> the supplier community within Wales, and the system is used for over<br />

50% <strong>of</strong> all the public procurement spend. The system has published over £7Bn notices<br />

through its OJS eSender status, and sends approximately 10,000 daily notice alerts to<br />

registered suppliers.<br />

Wales is a devolved government <strong>of</strong> the United Kingdom, and has a public sector spend<br />

<strong>of</strong> £5 billion per annum, a population <strong>of</strong> 3M and up to 200,000 businesses <strong>of</strong> which over<br />

99% are Small to Medium Enterprises.<br />

In 2001 Welsh Ministers commissioned the Better Value Wales report to look at how<br />

savings could be made across the public sector through changes and improvements to<br />

public procurement - the objective being savings <strong>of</strong> £90M that would be directed directly<br />

to frontline support services. The report recommended several key pathfinder projects,<br />

one <strong>of</strong> which was a national procurement website that would serve the dual purposes <strong>of</strong><br />

consolidating public sector procurement and providing a single definitive portal for<br />

businesses who wish to engage in supplying the Welsh public sector, and to get as<br />

many sub OJEU opportunities on to it as possible.<br />

The report recommended an innovative approach to making savings through adopting<br />

<strong>eProcurement</strong> whilst also stimulating economic development <strong>of</strong> Welsh SMEs through<br />

providing consolidated channels and tools to enable them to better engage with, and<br />

ultimately supply, the public sector.<br />

The resulting National Procurement Portal (hereafter NPP) is a Welsh Assembly<br />

Government portal focused on developing the ability for indigenous Welsh businesses to<br />

win more business from the Welsh public sector. The portal consists <strong>of</strong> two components:<br />

• Sell2Wales (www.sell2wales.co.uk) - a well used and embedded free opportunity<br />

notification service that links registered suppliers to opportunities that match their<br />

pr<strong>of</strong>ile, and allows suppliers to review details <strong>of</strong> procurement organisations and<br />

engage in basic RFQ processes.<br />

• Buy4Wales - (www.buy4wales.co.uk) a sophisticated 'back <strong>of</strong>fice' procurement<br />

tool that procurers use to create and manage notices, search for suppliers, locate<br />

best practice resources and conduct RFQ Request for Quotes.<br />

NPP was borne <strong>of</strong> a unique partnership between two Welsh Assembly Government<br />

Departments - DE&T, who are responsible for the economic development <strong>of</strong> Wales and<br />

Value Wales, a specialist agency focused on achieving savings through making<br />

improvements across the public procurement landscape.<br />

Together DE&T and Value Wales pioneered the creation <strong>of</strong> the NPP in 2003, and from<br />

humble beginnings the system has become recognised as a leading example <strong>of</strong> joined<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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up procurement thinking and is delivering tangible economic development benefits to the<br />

supplier community who use it.<br />

Building upon their involvement in the creation <strong>of</strong> the NPP, Value Wales are now also<br />

running a significant pan Wales <strong>eProcurement</strong> programme, XchangeWales<br />

(www.xchangewales.co.uk) that provides a framework <strong>of</strong> 'free to use' tools. The tools<br />

available are designed to help public sector procurement organisations begin to fully<br />

embrace <strong>eProcurement</strong>. The NPP forms the key 'first step' <strong>of</strong> this programme, and is<br />

seen as an 'e-Information' stepping stone to more transactional services such as e-<br />

Tendering, <strong>eProcurement</strong> etc.<br />

3.4 Virtual Company Dossier – Josef Makolm (PEPPOL)<br />

Josef Makolm introduces the VCD (Virtual Company Dossier) as one <strong>of</strong> the eight work<br />

packages <strong>of</strong> the EU-project PEPPOL 1 ; which aims to set up a pan-European pilot<br />

solution that, conjointly with existing national solutions, facilitates EU-wide interoperable<br />

public <strong>eProcurement</strong>. The vision is that any company in the EU can communicate<br />

electronically with an European governmental institution for the entire procurement<br />

process. The VCD will thereby support the economic operator in creating an electronic<br />

information package consisting <strong>of</strong> the required documentation, evidences, pro<strong>of</strong>,<br />

attestations, certificates, declarations and metadata. Thus the VCD can be seen as a<br />

container for required documents.<br />

The Austrian VCD implementation project will provide an IT-system, which not only<br />

supports the economic operator in deciding which certificates and data he has to provide<br />

when answering an Austrian call for tender or a call for tender <strong>of</strong> another EU member<br />

state but is also assembling the VCD package automatically. The VCD system will be<br />

able to select and call the (IT-)services providing the needed data, efficiently orchestrate<br />

the necessary processes, collect the results and pack it into a VCD package following an<br />

internationally agreed upon semantic schema.<br />

The core component <strong>of</strong> the Austrian VCD implementation is the osSso Machine, which is<br />

based on the idea <strong>of</strong> a semantically enriched service oriented architecture, shortly<br />

SSOA. This osSso machine operates on top <strong>of</strong> an ontology which describes all national<br />

and international legal rule sets. Furthermore all services provide a semantical<br />

description in terms <strong>of</strong> the legal ontology about their needed input data and their<br />

expected output data. Tasks <strong>of</strong> the osSso machine are to determine the matching criteria<br />

and missing evidences, to discover suitable services, and finally to create the service<br />

chains which are to be executed by the VCD execution engine. The osSso approach<br />

thus avoids in advance defined process rules and execution processes. Each tenderers<br />

specifically needed evidences are determined “on-the-fly” and the best service chain,<br />

e.g. concerning costs or time, is provided. This makes the osSso approach flexible with<br />

respect to legal rule changes or the introduction <strong>of</strong> new services, i.e. it suffices adapting<br />

the ontology or simply provide a new service.<br />

1 PEPPOL (Pan-European Public Procurement On-Line) is part <strong>of</strong> the Competitive and Innovation<br />

Framework Programme (CIP) <strong>of</strong> the European Union. More information can be found under<br />

www.peppol.<strong>eu</strong><br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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3.5 eCatalogue in <strong>pre</strong>-<strong>awarding</strong> phase – Stefan Krammer<br />

(PEPPOL)<br />

The next PEPPOL speaker was Stefan Krammer with the PEPPOL eCatalogue –<br />

Electronic Catalogue in European Public Procurement: Traditionally electronic<br />

catalogues play a central role in ordering, but for the future they will be used also in the<br />

<strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong>, therewith closing the gap in electronic procurement procedures.<br />

Mr. Krammer observed that while in the <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> the use <strong>of</strong> ecatalogues is<br />

more seller-centric, in the post-<strong>awarding</strong> ones their use is more buyer-centric.<br />

The resulting benefit <strong>of</strong> extending the adoption <strong>of</strong> electronic catalogue to the <strong>pre</strong> award<br />

<strong>phases</strong> is that data only need to be entered once and r<strong>eu</strong>sed in a consistent way all over<br />

the whole procurement process.<br />

The PEPPOL eCatalogue workpackage is now working on a deliverable containing the<br />

design <strong>of</strong> the architecture and its components that will be ready on April 2010. Mr.<br />

Krammer mentioned the eClass standard that will be adopted within PEPPOL to reduce<br />

the complexity <strong>of</strong> items description. And provide one unique set <strong>of</strong> properties to be<br />

adopted in all the 27 EU countries,<br />

Picture 6: Stefan Krammer re<strong>pre</strong>senting PEPPOL<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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3.6 ATEXO – Pierre Fau (France)<br />

Pierre Fau, sales director <strong>of</strong> ATEXO, <strong>pre</strong>sented LOCAL TRUST, the leading e-tendering<br />

solution in France, where electronic tendering has been compulsory for all public<br />

contracts since 01/01/2005. Approximately 20 000 public buyers manage 100 000<br />

tenders per annum on LOCAL TRUST. One visible example <strong>of</strong> achievement is the<br />

national <strong>eProcurement</strong> platform <strong>of</strong> all the French ministries and central agencies<br />

(www.marches-publics.gouv.fr).The solution is fully open source and multilingual,<br />

already translated in French, English, Spanish and Arabic (currently being deployed for<br />

the Kingdom <strong>of</strong> Morocco).<br />

The solution manages natively XML forms for JOUE publication, but so far through the<br />

French "Direction des Journaux Officiels" that centralises the flow <strong>of</strong> publications to the<br />

National <strong>of</strong>ficial publication and the JOUE in France.<br />

LOCAL TRUST is an e-tendering solution launched in 2003. It is fully open source.<br />

The solution was developed and is maintained by ATEXO, an ICT company focused on<br />

e-government that is the leading supplier <strong>of</strong> e-tendering solutions in France.<br />

The version 3 <strong>of</strong> the s<strong>of</strong>tware was adopted by all the French administration (ministries<br />

and public agencies) in January 2008, re<strong>pre</strong>senting 10 000 Purchasing Authorities.<br />

LOCAL TRUST is covering a large definition <strong>of</strong> e-tendering, including:<br />

• eNoticing: online notice and XML flow to the JOUE, the national <strong>of</strong>ficial journal<br />

and other media)<br />

• eTendering: documents withdrawal, questions from suppliers and electronic<br />

submittal (with digital signature and encryption if applicable<br />

• eAuctioning: to manage online auctions in the frame <strong>of</strong> public tenders<br />

• eAwarding: contract award notice, registering <strong>of</strong> contract details, digital signature<br />

<strong>of</strong> the contract by the Public Authority and generation <strong>of</strong> statistic report on public<br />

contracts compliant with EC and local regulations<br />

• eSourcing: register <strong>of</strong> suppliers with domain <strong>of</strong> supplies described with CPV code<br />

The LOCAL TRUST solution is fully compliant with Directives 2004/18/CE and<br />

2004/17/CE<br />

3.7 CSAmed – Bruno Rottoli (Italy)<br />

CSAmed, re<strong>pre</strong>sented by Dr. Bruno Rottoli, <strong>pre</strong>sented their end to end <strong>eProcurement</strong><br />

solution (http://www.alb<strong>of</strong>ornitori.it/).<br />

The e-tendering process management system consists <strong>of</strong> a sequence <strong>of</strong> <strong>phases</strong><br />

developed to assure fairness and transparency to bidders. Its main goal is not to<br />

guarantee the security but we focused on the inviolability <strong>of</strong> biddings. The solution is<br />

used mainly by public sector clients and it has managed nearly 3.000 tenders by now.<br />

From 2004 till now more than 1 billion <strong>eu</strong>ros have been awarded through the electronic<br />

platform, which has got the copyright certificate from the Washington Office. The sealed<br />

bid is registered to SIAE, the Italian society that issues licenses to protect the authors'<br />

works.<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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Alb<strong>of</strong>ornitori is a platform for <strong>eProcurement</strong> which supports the following <strong>phases</strong>:<br />

eSourcing, ePublishing, eNoticing, eTendering, eAwarding. It's a:<br />

1) certified suppliers electronic list for public <strong>awarding</strong> authorities<br />

The list <strong>of</strong> suppliers is catalogued by a product/service classification, letting them upload<br />

electronic certificates and attestations.<br />

2) eSourcing portal<br />

Alb<strong>of</strong>ornitori includes a legal review, news from suppliers and from <strong>awarding</strong> authorities.<br />

3) ePublishing and eNoticing portal<br />

It manages the entire publication procedure covering all the informative debt as fixed by<br />

the national law: Guue (CSAmed is eSender with IT001 login), GURI (the Italian <strong>of</strong>ficial<br />

journal), ministerial and regional websites, national and local newspapers.<br />

Alb<strong>of</strong>ornitori <strong>of</strong>fers a service for daily electronic distribution <strong>of</strong> European notices<br />

(CSAmed is a license holder), selected on the basis <strong>of</strong> the desired CPV and countries.<br />

4) eTendering and eAwarding portal<br />

It manages all the acquiring procedures according to the European and national law:<br />

best price / price + technical evaluation / price + technical evaluation with a final price<br />

auctions (open and restricted procedures). Over European threshold it handles a specific<br />

procedure to assure the bid's inviolability, based on the use <strong>of</strong> electronic signature and<br />

timestamp. This procedure is registered by the national <strong>of</strong>fice (SIAE) and the<br />

international <strong>of</strong>fice (Washington copyright).<br />

Main figures<br />

• more than 7.000 suppliers<br />

• more than 40 <strong>awarding</strong> authorities<br />

• two regional centralized <strong>awarding</strong> authorities<br />

• one association <strong>of</strong> 500 local authorities<br />

• about 3.000 tenders<br />

• more than 1 billion <strong>eu</strong>ro transaction over the European threshold<br />

• totally paperless procedure<br />

• only 90 days between the <strong>of</strong>ficial notice and the contract (on average)<br />

• best results for the most complex tender: 64 days for 290 million, 100 suppliers,<br />

900 items<br />

3.8 Portuguese Association <strong>of</strong> Electronic Public Markets – Pr<strong>of</strong>.<br />

Luis Valadares Tavares (Portugal)<br />

Pr<strong>of</strong>. Luis Valadares Tavares opened the <strong>pre</strong>sentation about the status quo and<br />

available solutions in Portugal with an overview <strong>of</strong> the development and national roll-out<br />

<strong>of</strong> eTendering in Portugal. As an expert <strong>of</strong> <strong>eProcurement</strong> since several years, he<br />

provided a general introduction to he pointed out the triggers and obstacles <strong>of</strong><br />

establishing the processes <strong>of</strong> eTendering in Portugal.<br />

Transparency and Accessibility: Key objectives <strong>of</strong> EU Policies<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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<strong>eProcurement</strong> includes 7 well-known stages: e-sourcing, e-tendering (including enoticing,<br />

e-access and e-submission), e-<strong>awarding</strong>, e-contracting, e-ordering, e-invoicing<br />

and e-payment.<br />

However, the levels <strong>of</strong> transparency and accessibility are not benefits relevant for all<br />

these stages as they depend mostly on:<br />

A – how notices and documents <strong>of</strong> the procedure can be known by any business.<br />

B – how easy is the <strong>pre</strong>sentation <strong>of</strong> a tender by any business.<br />

C – how clear is the evaluation method <strong>of</strong> tenders adopted by the jury re<strong>pre</strong>senting the<br />

<strong>awarding</strong> authority at the time <strong>of</strong> tenders <strong>pre</strong>paration.<br />

Transparency depends mainly on C and the level <strong>of</strong> accessibility results from A and B.<br />

This means that the major EU political objectives <strong>of</strong> transparency and accessibility imply<br />

new policies for A, B and C and as these 3 stages define the so-called tendering process<br />

this means that e-tendering can play a strategic role to fulfill such objectives.<br />

The New Portuguese Framework for Public Procurement and E-Tendering<br />

A new legal framework for public procurement was approved in Portugal on 2008 to<br />

overcome <strong>pre</strong>vious shortcomings, to transpose the Directives 2004/17/CE and<br />

2004/18/CE and to become part <strong>of</strong> a global strategy to make Portugal one <strong>of</strong> the most<br />

advanced European States on Information Society.<br />

Previous laws were too fragmented, requiring a heavy bureaucratic load to any tenderer<br />

and following too rigid rules for the execution <strong>of</strong> contracts.<br />

Therefore, the proposal for a new code was inspired by quite different objectives such<br />

as:<br />

• Full adoption <strong>of</strong> web based e-business.<br />

For instance, all notices and contract awards are sent to an electronic <strong>of</strong>ficial<br />

journal (DRE) and publicized through a single portal (www.base.gov.pt)<br />

• Wide flexibility <strong>of</strong> procedures to award contracts including new options such as<br />

reverse auctions, dynamic acquisitions systems, framework agreements, etc.<br />

• Availability <strong>of</strong> the full specification <strong>of</strong> the multicriteria model to evaluate tenders to<br />

any tenderer before having to <strong>pre</strong>sent its tender.<br />

• Reinforcement <strong>of</strong> review rights<br />

• For instance, introducing the still period <strong>of</strong> 11 days between <strong>awarding</strong> and<br />

contracting.<br />

The initial proposal was developed by an interdisciplinary team including the author and<br />

other experts on Public Law, Economics, Decision Sciences and Management from<br />

2001 to 2003 and the approval <strong>of</strong> the Directives 2004/17/CE and 2004/18/CE as well as<br />

the Directive 2007/66/CE on review rights were an important stimulus to achieve a more<br />

innovative framework.<br />

Since 2009, this new legal framework (Decree 18/2008 and additional legal documents)<br />

is implemented and since 1 November 2009 all public competitive (open, restricted or<br />

negotiated) procedures to award a public contract have to be conducted through<br />

<strong>eProcurement</strong>.<br />

This means that, for the first time, e-tendering is compulsory to award any public works,<br />

supply or services contract increasing transparency and accessibility.<br />

The new market <strong>of</strong> electronic platforms<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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Obviously, this new legal framework is responsible for new challenges inducing deep<br />

processes <strong>of</strong> change on contracting authorities governed by public law, on suppliers and<br />

on key enablers such as the firms <strong>of</strong>fering the services <strong>of</strong> electronic platform to<br />

implement e-public procurement.<br />

After a long discussion and an evaluation <strong>of</strong> the quality <strong>of</strong> the services already <strong>of</strong>fered by<br />

firms on <strong>eProcurement</strong>, the Government decided to open a regulated market for<br />

electronic platforms rather than setting up its own platform.<br />

Actually, these services should follow strict regulations as such firms have to be certified<br />

by CEGER (Centro de Gestão da Rede Informática do Governo – Management Centre<br />

<strong>of</strong> the Government Information Network). Nowadays eight firms can <strong>of</strong>fer these services<br />

including six funding members <strong>of</strong> APMEP covering more than 75% <strong>of</strong> the market.<br />

E-Tendering in Portugal: a survey on impacts<br />

Last year, OPET (Observatório de Prospectiva da Engenharia e da Tecnologia –<br />

Portuguese Observatory <strong>of</strong> Technology and Engineering - www.opet.pt) chaired by the<br />

author was invited by InCI (Instituto da Construção e do Imobiliário – Institute <strong>of</strong><br />

Construction and Real Estate) to conduct a survey about this ambitious and fascinating<br />

process <strong>of</strong> change and major results were <strong>pre</strong>sented during the 3 rd National Conference<br />

on E-Public Procurement organized by OPET and APMEP – Associação Portuguesa<br />

dos Mercados Públicos (Portuguese Association <strong>of</strong> Public Markets, www.apmep.pt) on<br />

25 November09 and gathering more than 900 participants.<br />

A sample <strong>of</strong> 700 bodies governed by public law was generated covering a diversified<br />

spectrum <strong>of</strong> institutions: local governments, public institutes, higher education institutes,<br />

regional directorates, secretariat and ministries, inspectorates, courts, etc…<br />

Another sample <strong>of</strong> 70 suppliers (public works, goods and services) was generated:<br />

More than 30% <strong>of</strong> questionnaires were answered and the strategic importance assigned<br />

to this process <strong>of</strong> change is clearly confirmed by the high pr<strong>of</strong>essional level <strong>of</strong> the<br />

respondent: a significant percentage (41%) <strong>of</strong> them belonged to the higher – medium<br />

levels <strong>of</strong> management.<br />

About 1/3 <strong>of</strong> contracting authorities were already using <strong>eProcurement</strong> including etendering<br />

on 2009 even before the compulsory deadline <strong>of</strong> 1 November 2009.<br />

The results about the impact <strong>of</strong> <strong>eProcurement</strong> are quite clear and confirmed that<br />

transparency is increased and that the duration and cost <strong>of</strong> processes are reduced for<br />

both the Contracting Authorities and the suppliers.<br />

Final Remarks<br />

A. E-public procurement including E-tendering is now implemented in Portugal for<br />

any competitive open, restricted or negotiated procedure through the use <strong>of</strong> an<br />

electronic platform.<br />

B. The services <strong>of</strong> electronic platform are being fulfilled by dynamic and innovative<br />

firms certified by the national authority, CEGER. More than 75% <strong>of</strong> this market is<br />

covered by the founding members <strong>of</strong> APMEP).<br />

C. Even before being compulsory (1 Nov. 2009), about 1/3 <strong>of</strong> public procurement<br />

procedures were already conducted electronically on 2009.<br />

D. Usual shortcomings (use <strong>of</strong> qualified electronic signatures, time stamping,<br />

handling large files, etc.) are being successfully overcome and the common fears<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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about using <strong>eProcurement</strong> for public works due too large files with detailed<br />

designs or too complex processes <strong>of</strong> clarification are not being confirmed.<br />

E. Identification and registration <strong>of</strong> each firm on different platforms can be a time<br />

consuming process and hence higher interoperability is required to reduce this<br />

shortcoming.<br />

F. The portal on public contracts should open an Observatory on Public Works<br />

displaying relevant information and increasing transparency.<br />

G. Further training <strong>of</strong> staff from contracting authorities and firms has to be pursued<br />

to reduce the rates <strong>of</strong> non-participation and rejection.<br />

H. The full integration <strong>of</strong> <strong>eProcurement</strong> with ERPs <strong>of</strong> contracting authorities can<br />

generate an wide spectrum <strong>of</strong> benefits overcoming traditional problems like<br />

shortage <strong>of</strong> information about suppliers and their qualification, as well as<br />

achieving important objectives such as contract management in terms <strong>of</strong> KPI<br />

(Key Performance Indicators) and on-line inventory updating.<br />

I. EProcurement is also challenging suppliers to develop production cycles and<br />

marketing strategies enhancing the advantages <strong>of</strong> <strong>eProcurement</strong>.<br />

3.9 VORTAL – Joao Pereira (Portugal)<br />

After this introduction by Pr<strong>of</strong>. Tavares, Joao Pereira <strong>pre</strong>sented VORTAL as example <strong>of</strong><br />

one <strong>of</strong> the existing <strong>eProcurement</strong> applications in Portugal. Since November 1st, 2008,<br />

the Portuguese legal framework makes it compulsory to carry out all public procedures<br />

using electronic procurement platforms. In Portugal the submission <strong>of</strong> proposals through<br />

electronic platforms, signed electronically is required and mandatory (since November,<br />

1st 2009) for public tenders.<br />

Vortal Connecting Business is the leading Portuguese operator <strong>of</strong> electronic platforms<br />

with more than 16.000 entities (<strong>awarding</strong> entities and suppliers) performing their<br />

procedures in a dematerialized way.<br />

Accumulated Business<br />

vortalGOV<br />

Procedures Completed 11.109<br />

www.vortalgov.pt<br />

Value <strong>of</strong> awards € 1.334.013.403<br />

Electronic Proposals 28.345<br />

Awarding Entities 2.584<br />

The vortalGOV platform supports the following steps:<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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3.10 Publications Office – Antonio Reis and Didier Hardy<br />

(European Commission)<br />

Antonio Reis and Didier Hardy took this chance to give us an overview <strong>of</strong> the role and<br />

services <strong>of</strong>fered by the Publications Office with particular emphasis on the TED<br />

(ted.<strong>eu</strong>ropa.<strong>eu</strong> ) service.<br />

TED is the online version <strong>of</strong> the Supplement to the Official Journal: the legal version is<br />

distributed on a CD-ROM (soon to be a DVD-ROM). It is updated five times a week with<br />

approximately 1500 public procurement notices from the European Union, the European<br />

Economic Area and beyond. Users can browse, search and sort procurement notices by<br />

country, region, business sector and more. The Information about every procurement<br />

document is published in the 23 <strong>of</strong>ficial EU languages<br />

The Publication Office is involved in several projects and initiatives promoting the<br />

standardisation <strong>of</strong> eNotices formats and the electronic management <strong>of</strong> all the notices.<br />

The Publication Office is cooperating with the projects promoted by CEN (CEN/BII 1 and<br />

2 and CEN/eInvoicing) by UN/CEFACT, with the IDABC programme and with other<br />

services <strong>of</strong> the EU Commission.<br />

• Within CEN/BII 2 CEN – the Publication Office is involved in the eNotification<br />

tasks group covering the production <strong>of</strong> functional deliverables (pr<strong>of</strong>ile and<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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transaction data models) related to the process area <strong>of</strong> notification within the <strong>pre</strong>award<br />

phase <strong>of</strong> public procurement<br />

• In UN/CEFACT – TBG19 (Trade & Business Processes Group) on eGovernment<br />

(chaired by A. Reis) whose purpose is to develop and maintain business<br />

scenarios and business transactions to facilitate the electronic delivery <strong>of</strong><br />

services to citizens, businesses and governmental organizations<br />

Mr. Hardy <strong>pre</strong>sented the evolution from the notification to the “e”Notification process,<br />

providing figures about the adoption <strong>of</strong> solutions for the electronic submission <strong>of</strong> notices<br />

in all the EU countries. 45% <strong>of</strong> the EU countries have reached a 98%-100% <strong>of</strong> electronic<br />

submissions <strong>of</strong> notices, and in ALL the EU countries such percentage <strong>of</strong> adoption <strong>of</strong><br />

electronic submission is higher then 80%.<br />

Finally, Mr Reis and Mr.Hardy <strong>pre</strong>sented the new version <strong>of</strong> TED, that will be online by<br />

mid March 2010 at http://ted.<strong>eu</strong>ropa.<strong>eu</strong><br />

4 Conclusion / Closure<br />

Mr Renner summarised the main outcomes <strong>of</strong> the workshop:<br />

• The eTendering adoption in the EU countries has already reached good results<br />

and this process is progressing very well, event if not in a uniform way in all the<br />

countries.<br />

• The Commission is expected to play a crucial role in supporting this process,<br />

mainly by facilitating the harmonisation <strong>of</strong> legislations, supporting the adoption <strong>of</strong><br />

interoperable solutions, giving also practical support, for example to develop<br />

solutions to remove linguistic barriers,<br />

• The importance <strong>of</strong> sharing know-how and improve training has been remarked by<br />

all the speakers.<br />

• There are still small volumes <strong>of</strong> cross-border procurement procedures,<br />

sometimes due to legislative and cultural barriers and sometimes also due to<br />

reluctance <strong>of</strong> the Contracting Authorities in opening up the competition to foreign<br />

bidders<br />

The chairmen, Mr. Wolfang Renner and Mrs Eva Coscia, thanked the speakers and the<br />

attendants for having created a very stimulating and interactive atmosphere and will<br />

invite everybody to continue a fruitful sharing <strong>of</strong> knowledge and experience by<br />

participating in the life <strong>of</strong> the <strong>eProcurement</strong> <strong>Forum</strong> community and in the various running<br />

initiatives mentioned during the workshop.<br />

5 Workshop participants<br />

The <strong>eProcurement</strong> <strong>Forum</strong> facilitators and the local organizers from Auftrag.at and<br />

Wiener Zeitung would like to thank everyone who participated in the workshop.<br />

The attendee-list is reported below.<br />

Elisabeth Gruenmann auftrag.at Austria<br />

Eva Alessandra Coscia TXT e-solutions spa Italy<br />

Ngoc Nguyen Auftrag.at Austria<br />

Kornelis Drijfhout The Ministry <strong>of</strong> Economic Affairs Netherlands<br />

Heleen Mosselman TenderNed Netherlands<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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Nils Fjelkegarrd Kammarkollegiet Sweden<br />

Manuel Cano Nexus IT Spain<br />

Pierre FAU<br />

Valadares<br />

ATEXO France<br />

Luis<br />

Tavares IST-CESUR Portugal<br />

Bruno Rottoli CSAmed Italy<br />

Markus Tanner State Secretariat for Economic Affairs (SECO) Switzerland<br />

Joao Pereira Vortal Connecting Business, SA Portugal<br />

Girod Stephan Simap Switzerland<br />

United<br />

Grahame Steed BiP Solutions<br />

Kingdom<br />

Blok Hans Ministry <strong>of</strong> Economic Affairs Netherlands<br />

Marco Tardioli European Commission Italy<br />

Anna Zanini Council <strong>of</strong> the EU EU Institutions<br />

Olaf Tasser ÖBB Austria<br />

Antonio Aguiar Costa Technical Superior Institute (University <strong>of</strong> Lisbon) Portugal<br />

Marc<br />

Procurement Agency <strong>of</strong> the Federal Ministry <strong>of</strong> the<br />

Christopher Schmidt Interior Germany<br />

Roland Irnberger ÖBB-Infrastruktur AG Austria<br />

Paul Humann auftrag.at ausschreibungsservice gmbH Austria<br />

N<strong>eu</strong>bauer Reinhard Austrian Federal Railways - Purchasing Systems Austria<br />

Weinlich Christoph ÖBB Dienstleistungs GmbH Austria<br />

Clint Mint<strong>of</strong>f MITA Malta<br />

Hubert Reisner Bundesvergabeamt - Federal Public Procurement Office Austria<br />

Didier Hardy European Commission/Publications Office EU Institutions<br />

Peter Mattes OEBB Infrastruktur AG Austria<br />

Gianluca Papa European Commission EU Institutions<br />

Martin Spitzenberger Federal Chancellery Austria<br />

Pedro Ferreira Im<strong>pre</strong>nsa Nacional Casa da Moeda, SA Portugal<br />

United<br />

Richard Baker Sequence<br />

Kingdom<br />

Johannes Werner Federal Computing Centre <strong>of</strong> Austria Austria<br />

Gerard Wnuk ESA - HQ France<br />

Derrick Pisani Malta Information Technology Agency (MITA) Malta<br />

Emir Prcic Auftragnehmerkataster Österreich Austria<br />

Markus Kr<strong>eu</strong>zinger Auftragnehmerkataster Österreich Austria<br />

Carlos Ribeiro Im<strong>pre</strong>nsa Nacional Casa da Moeda, SA Portugal<br />

Gianmaria Casella CSAmed Italy<br />

Maier Rudolf ANKÖ– Auftragnehmerkataster Österreich Austria<br />

Dusan Soltes Slovakia<br />

Christian Galinski Infoterm Austria<br />

Sibylle Brunner Austria<br />

6 Results from the evaluation questionnaires<br />

18 questionnaires have been completed and returned at the end <strong>of</strong> the event. The<br />

provided information has been analysed and the most relevant results are reported<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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elow. The workshop has been evaluated in highly positive terms, as the figures in the<br />

table below can demonstrate:<br />

Very high High Medium Low<br />

Satisfaction about the whole event 9 9 0 0<br />

Satisfaction about the morning session 6 12 0 0<br />

Satisfaction about the afternoon<br />

session 10 8 0 0<br />

Contribution to share knowledge and<br />

experience among pr<strong>of</strong>essionals<br />

working on <strong>eProcurement</strong> 15 3 0 0<br />

Satisfaction about contributions from<br />

the other attendees 5 12 1 0<br />

Results <strong>of</strong> satisfaction displayed in charts:<br />

16<br />

14<br />

12<br />

10<br />

8<br />

6<br />

4<br />

2<br />

0<br />

Satisfaction about the<br />

whole event<br />

Satisfaction about the<br />

morning session<br />

Satisfaction about the<br />

afternoon session<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

Page 28 <strong>of</strong> 29<br />

Contribution to share<br />

knowledge and<br />

experience among<br />

pr<strong>of</strong>essionals working<br />

on <strong>eProcurement</strong><br />

Relevance <strong>of</strong> the <strong>pre</strong>sented content to own experience and activities?<br />

Satisfaction about<br />

contributions from the<br />

other attendees<br />

very relevant 12<br />

somewhat relevant 6<br />

not relevant 0<br />

Usage <strong>of</strong> eSignatures - personal use:<br />

33,33% YES<br />

66,67% NO<br />

Usage <strong>of</strong> eSignatures - by organisation<br />

55,56% YES<br />

44,44% NO<br />

Very high<br />

High<br />

Medium<br />

In addition, attendants suggested a number <strong>of</strong> topics for the next <strong>eProcurement</strong> <strong>Forum</strong><br />

workshops, among which:<br />

Detailed topics about solutions and handling problems<br />

Low


interface <strong>of</strong> <strong>pre</strong>/post <strong>awarding</strong><br />

potential markets, total eprocurement solutions<br />

Security <strong>of</strong> bid<br />

the boarder area <strong>of</strong> <strong>pre</strong>-award meets postaward<br />

more discussion and working out special problem/topics<br />

eSignature, eSubmission, eCatalogue<br />

automatic comparison <strong>of</strong> tables/tenders - after tender opening & validation<br />

change-management, trainings, key-success factores<br />

Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />

February 2010<br />

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