eProcurement Forum Uptake of pre-awarding phases ... - ePractice.eu
eProcurement Forum Uptake of pre-awarding phases ... - ePractice.eu
eProcurement Forum Uptake of pre-awarding phases ... - ePractice.eu
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<strong>ePractice</strong><br />
<strong>eProcurement</strong> <strong>Forum</strong><br />
Report on the<br />
<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in<br />
<strong>eProcurement</strong><br />
Workshop<br />
Vienna, 22 nd February 2010<br />
organized in cooperation with:<br />
Editors:<br />
Ngoc Nguyen (auftrag.at / Wiener Zeitung), Eva Coscia (TXT e-solutions)<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
Page 1 <strong>of</strong> 29
Table <strong>of</strong> Contents<br />
Introduction ___________________________________________________________ 3<br />
1 Welcome and Key-Note from Austrian Institute <strong>of</strong> Technology _______________ 5<br />
2 Working Session 1 __________________________________________________ 6<br />
2.1 E-Certis Application / Process <strong>of</strong> DG-Markt Study – Marco Tardioli (European<br />
Commission) _______________________________________________________________ 6<br />
2.2 <strong>eProcurement</strong> <strong>Forum</strong> / evaluation <strong>of</strong> auftrag.at survey – Eva Coscia (TXT esolutions<br />
for IDABC) ________________________________________________________ 7<br />
2.3 PEP-Online / eTendering – Elisabeth Gruenmann (auftrag.at, Austria) ________ 9<br />
2.4 Status Quo 2010 – Manuel Cano (PLYCA, Spain) _________________________ 11<br />
2.5 Panel Discussion _____________________________________________________ 12<br />
3 Working Session 2 _________________________________________________ 13<br />
3.1 National Procurement Assistance and Development – Nils Fjelkegard (NPAD,<br />
Sweden) __________________________________________________________________ 14<br />
3.2 DG INFSO / Results <strong>of</strong> eGovernment Benchmarking Report – Gianluca Papa<br />
(European Commission) ____________________________________________________ 15<br />
3.3 Sequence – Richard Baker (Wales) ______________________________________ 16<br />
3.4 Virtual Company Dossier – Josef Makolm (PEPPOL) ______________________ 18<br />
3.5 eCatalogue in <strong>pre</strong>-<strong>awarding</strong> phase – Stefan Krammer (PEPPOL) ____________ 19<br />
3.6 ATEXO – Pierre Fau (France) _________________________________________ 20<br />
3.7 CSAmed – Bruno Rottoli (Italy) ________________________________________ 20<br />
3.8 Portuguese Association <strong>of</strong> Electronic Public Markets – Pr<strong>of</strong>. Luis Valadares<br />
Tavares (Portugal) _________________________________________________________ 21<br />
3.9 VORTAL – Joao Pereira (Portugal) _____________________________________ 24<br />
3.10 Publications Office – Antonio Reis and Didier Hardy (European Commission) _ 25<br />
4 Conclusion / Closure _______________________________________________ 26<br />
5 Workshop participants ______________________________________________ 26<br />
6 Results from the evaluation questionnaires ______________________________ 27<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
Page 2 <strong>of</strong> 29
Introduction<br />
What is happening around Europe concerning the adoption <strong>of</strong> electronic solutions to<br />
conduct the <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> <strong>of</strong> Public Procurement? Did we progress in the last 12<br />
months? How can we detect and measure such progress?<br />
These and other questions concerning the up-take <strong>of</strong> <strong>eProcurement</strong>, specifically for the<br />
<strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong>, have been discussed and answered by experts from Public<br />
Administrations, the European Commission and other institutions, during this workshop,<br />
where studies and cases have been <strong>pre</strong>sented and attendants given the opportunity to<br />
actively participate in the discussion.<br />
The expected results identified by the organisers before the workshop were:<br />
• Identification <strong>of</strong> the<br />
• biggest obstacles for the adoption electronic procurement by contractual<br />
authorities and bidders in the EU member states.<br />
• Presentation <strong>of</strong> new developments in procurement solutions.<br />
• Status quo and emerging trends<br />
Beside the <strong>pre</strong>sentations <strong>of</strong> the <strong>eProcurement</strong> studies and solutions supported by the<br />
European Commission and <strong>of</strong> the PEPPOL pilot, invited speakers <strong>pre</strong>sented the current<br />
development status <strong>of</strong> relevant projects and initiatives in several EU countries.<br />
Portugal and Sweden <strong>pre</strong>sented the status quo <strong>of</strong> their national legislation, national<br />
initiatives for the implementation <strong>of</strong> eTendering into existing eprocurement procedures<br />
plus the upcoming chances for the near future.<br />
Auftrag.at Survey:<br />
Auftrag.at has launched a survey to measure the progress <strong>of</strong> eTendering in Europe in<br />
the last year. 5 countries participated: Sweden, Spain, Switzerland, France and Portugal.<br />
Some relevant results, demonstrating that the progress is strong and may be facilitated<br />
by National legislation, are <strong>pre</strong>sented in the survey results at:<br />
http://www.epractice.<strong>eu</strong>/files/Evaluation_1.1.ppt<br />
The results have been illustrated by Eva Coscia during her <strong>pre</strong>sentation <strong>of</strong> the <strong>ePractice</strong><br />
<strong>Forum</strong> as part <strong>of</strong> activities done in collaborations with other organisations.<br />
Speakers and authors in alphabetical order:<br />
Richard Baker, Managing Director and Chairman <strong>of</strong> Sequence, United Kingdom<br />
Manuel Cano, Strategic Director for PLYCA with LCi, Spain<br />
Eva Coscia, Senior project-manager ,TXT. E-solutions s.p.a. -Facilitator for<br />
<strong>eProcurement</strong> <strong>Forum</strong>, Italy<br />
Pierre Fau, Director <strong>of</strong> ATEXO International, France<br />
Nils Fjelkegard, The Legal, Financial and Administrative Services Agency, Sweden<br />
Elisabeth Grünmann, Project Manager with auftag.at, Austria<br />
Paul Humann, Senior Project Manager with auftrag.at, Austria<br />
Stefan Krammer, BBG – Federal Procurement Agency, Austria<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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Fredrik Kristiansson, Sales Manager with OPIC, Sweden<br />
Josef Makolm, Federal Ministry <strong>of</strong> Finance, Austria<br />
Gianluca Papa, European Commission, Brussels<br />
Antonio Reis, European Commission, Brussels<br />
Wolfgang Renner, Head <strong>of</strong> Marketing, Wiener Zeitung, Austria<br />
Bruno Rottoli, CSAmed, Italy<br />
Johanna Schwabach, Austrian Institute <strong>of</strong> Technology, Austria<br />
Marco Tardioli, European Commission, Brussels<br />
Luis Valadares Tavares, Systems Researcher, Consultant and Trainer, Portugal<br />
Johannes Wimmer, BBG – Federal Procurement Agency, Austria<br />
Presentations and other material:<br />
All the workshop information (Agenda, location, links to <strong>pre</strong>sented cases ) and the slides<br />
<strong>of</strong> all the <strong>pre</strong>sentations mentioned in this report are available on the <strong>of</strong>ficial workshop<br />
page: http://www.epractice.<strong>eu</strong>/en/workshops/vienna2010<br />
Organisation and contact:<br />
auftrag.at Ausschreibungsservice GmbH & Co KG – <strong>of</strong>fice@auftrag.at<br />
The <strong>eProcurement</strong> <strong>Forum</strong> - eprocurement@epractice.<strong>eu</strong><br />
Picture 1: Networking at the workshop<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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1 Welcome and Key-Note from Austrian Institute <strong>of</strong><br />
Technology<br />
Welcome Speech:<br />
Paul Humann, CEO <strong>of</strong> auftrag.at, opens this year’s edition <strong>of</strong> the <strong>eProcurement</strong><br />
workshop with a welcome speech: “We are proud to host our second international<br />
workshop on eTendering. An opportunity that comes just right to show how eTendering<br />
is relevant to all <strong>of</strong> us and especially to those who are doing business with the public<br />
sector.<br />
Some, not many, decades ago, communication that was not face to face was an event<br />
and transferring data meant to shovel paper from A to B. Communication was everything<br />
but inexpensive and fast. Then the internet came, emails replaced the fax. Today,<br />
servers transmit voluminous data in a blink. With communication and data transmission<br />
electrified to a continuous buzz distances have shrunk and markets have widened.<br />
Everywhere? Not entirely so, it seems, in procurement and tendering in the public sector.<br />
While better solutions for <strong>eProcurement</strong> and eTendering are available, public<br />
management only reluctantly moves towards procurement digitalisation. This might be<br />
due to technological obstacles, e.g. “interoperability”, since most platforms evolved out <strong>of</strong><br />
procurement processes that address either <strong>pre</strong>- or post-<strong>awarding</strong> <strong>phases</strong>. Thus, one<br />
<strong>of</strong>the main targets <strong>of</strong> this workshop will be to scrutinize and discuss the technological<br />
solutions both for procurement and tendering. As we are focused on eTendering we feel<br />
the need to remind on what eTendering was invented for: transparent, efficient and<br />
competitive public tendering. We hope to speed up the tempo in which eTendering is<br />
introduced throughout the EU, since this would not only strengthen European markets<br />
and businesses, but optimize public buying in respects <strong>of</strong> costs and sustainability asell.<br />
In this sense we will discuss the progress <strong>of</strong> eTendering in various member countries<br />
and hope to raise public awareness on this matter as well.”<br />
Key-Note:<br />
After the welcome speech by auftrag.at, one <strong>of</strong> the organisers, Mr Wolfgang Renner,<br />
chairman <strong>of</strong> the working session 1, introduced Mrs Johanna Schwabach (Austrian<br />
Institute <strong>of</strong> Technology) for the key-note speech. Mrs Schwabach is re<strong>pre</strong>senting a<br />
typical contracting authority and explains her point <strong>of</strong> view regarding the main topics<br />
“eprocurement and etendering” in her <strong>pre</strong>sentation.<br />
The Austrian Institute <strong>of</strong> Technology (AIT) as key-note speaker showed up the<br />
importance <strong>of</strong> <strong>eProcurement</strong> and eTendering nowadays and also in praxis from the point<br />
<strong>of</strong> view <strong>of</strong> a contracting authority. She also <strong>pre</strong>sented the different definitions <strong>of</strong><br />
<strong>eProcurement</strong> and eTendering plus the results <strong>of</strong> a survey regarding the use <strong>of</strong><br />
electronic procurement in public purchasing.<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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Picture 1: Paul Humann, CEO <strong>of</strong> auftrag.at at the welcome speech, Wolfgang Renner and Eva Coscia<br />
(Chairmen)<br />
2 Working Session 1<br />
The first working session was chaired by Wolfgang Renner. It was a mix <strong>of</strong> s<strong>of</strong>tware<br />
<strong>pre</strong>sentations (Austria, Spain) and project updates from the European Commission. The<br />
highlight <strong>of</strong> this morning session was a panel discussion regarding the status quo <strong>of</strong> the<br />
eprocurement development in 2010 with s<strong>of</strong>tware providers, eprocurement specialists<br />
and PEPPOL project members.<br />
2.1 E-Certis Application / Process <strong>of</strong> DG-Markt Study – Marco<br />
Tardioli (European Commission)<br />
Marco Tardioli started with his <strong>pre</strong>sentation <strong>of</strong> the objective and progress <strong>of</strong> the DG-<br />
MARKT Study from the European Commission: Within the Action Plan for Electronic<br />
Procurement, adopted in 2004 to lead policy making aimed at improving <strong>eProcurement</strong><br />
practices in the EU, the Commission made a commitment "to review and report on the<br />
results achieved and to propose if need be corrective action or additional measures." A<br />
significant effort is under way to evaluate such results on conclusion <strong>of</strong> a large-scale<br />
data collection.<br />
The expected time completion <strong>of</strong> the evaluation is July 2010. As this work is still very<br />
much in progress, the <strong>pre</strong>sentation provided a brief update on emerging findings and<br />
next steps.<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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After this <strong>pre</strong>sentation he gave an overview <strong>of</strong> the functionalities <strong>of</strong> e-CERTIS.<br />
e-CERTIS is a practical web tool for procurement actors. It allows to query and analyse<br />
structured information on evidence that EU contracting authorities frequently require in<br />
their domestic procurement practices pursuant to art. 45 to 51 <strong>of</strong> Directive 2004/18/EC,<br />
thereby helping procurement actors recognise and understand National certificates,<br />
attestations, statements, etc., in cross-border tendering.<br />
The tool <strong>of</strong>fers a back-<strong>of</strong>fice functionality for content management, for use by designated<br />
expert in the MSs to keep information up to date.<br />
Picture 3: Marco Tardioli giving answers to the audience’s question after his <strong>pre</strong>sentation<br />
2.2 <strong>eProcurement</strong> <strong>Forum</strong> / evaluation <strong>of</strong> auftrag.at survey – Eva<br />
Coscia (TXT e-solutions for IDABC)<br />
The <strong>eProcurement</strong> <strong>Forum</strong> (http://www.epractice.<strong>eu</strong>/community/eprocurement),<br />
<strong>pre</strong>sented by Eva Coscia, is an open community hosted by <strong>ePractice</strong><br />
(http://www.epractice.<strong>eu</strong>), a portal dealing with eGovernment, eHealth and eInclusion<br />
themes.<br />
The strategic goal for the community is to make the European experts on Public<br />
<strong>eProcurement</strong> aware <strong>of</strong> each other progresses and activities in order to avoid overlaps in<br />
objectives and timing <strong>of</strong> all the relevant initiatives run in Europe. Consequently, the effort<br />
spent by single organisations or groups to implement and maintain Public <strong>eProcurement</strong><br />
(ePP) solutions should be drastically reduced.<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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This main objective can be achieved if all the experts are encouraged to share their<br />
knowledge and experience with their peers and, conversely, pr<strong>of</strong>it <strong>of</strong> the others’<br />
successes and failures. The community is mainly focused on technical and<br />
organisational aspects related to the implementation and usage <strong>of</strong> electronic solutions<br />
that support the different <strong>phases</strong> and procedures <strong>of</strong> Public Procurement.<br />
In January 2008 the Kick Off workshop <strong>of</strong>ficially launched the <strong>eProcurement</strong> Community:<br />
it re<strong>pre</strong>sented a great success in terms <strong>of</strong> attending people (97 experts from all over<br />
Europe) and overall satisfaction. Under these encouraging auspices, the story <strong>of</strong> the<br />
<strong>eProcurement</strong> <strong>Forum</strong> started.<br />
It rapidly grew in size and now, after 2 years, counts more then 550 members: it is open<br />
to practitioners from European administrations, from public and private organisations,<br />
from academia and research centres.<br />
All the community members are encouraged to freely contribute to the community by<br />
telling stories about their experience with the design, implementation and use <strong>of</strong><br />
<strong>eProcurement</strong> systems, that is to create “cases”. They can also contribute by sharing the<br />
outcomes <strong>of</strong> feasibility studies, standardization activities, surveys or pilot actions, made<br />
available in the form <strong>of</strong> freely accessible documents.<br />
It is not an <strong>of</strong>ficial Commission site, even if the Commission has appointed several<br />
facilitators to create a team whose main task is identifying and following the most<br />
relevant activities in the <strong>eProcurement</strong> field or related topics and keep the experts<br />
updated on their objectives, progresses and achievements.<br />
Therefore the facilitators provide support to the community members, encourage and<br />
filter contributions, produce guidelines and other documents, support the organisation <strong>of</strong><br />
events and launch other initiatives aimed at promoting the uptake <strong>of</strong> <strong>eProcurement</strong>.<br />
They can be contacted directly, by clicking on their pr<strong>of</strong>iles (visible on the homepage <strong>of</strong><br />
the community) or sending an email to eprocurement@epractice.<strong>eu</strong><br />
Membership is open to everyone, but the community has been thought in order to<br />
provide useful contents and support to specific groups which are usually the targets <strong>of</strong><br />
Invitations and dissemination activities. These groups, from a <strong>pre</strong>liminary but not<br />
necessarily exhaustive analysis are:<br />
• Responsibles <strong>of</strong> development, adoption and use <strong>of</strong> <strong>eProcurement</strong> systems within<br />
Public Administrations, probably the most natural target;<br />
• Responsibles <strong>of</strong> development, adoption and use <strong>of</strong> <strong>eProcurement</strong> systems within<br />
other large institutions that conducts complex procurement procedures;<br />
• Members <strong>of</strong> standardisation bodies with specific activities in <strong>eProcurement</strong> and<br />
eBusiness;<br />
• Members <strong>of</strong> other working groups or communities (such as the EULab, the Public<br />
Procurement network, etc...);<br />
• People from Academia or from research organisations with interests in legal and<br />
technical aspects <strong>of</strong> <strong>eProcurement</strong>;<br />
• Consortia working on research or piloting projects dealing with <strong>eProcurement</strong> or<br />
related topics, such as PEPPOL, PROCURE or ELLECTRAWeb<br />
• Other projects funded by European or National programmes;<br />
• Experts from the private sector (such as IT companies, consultants, financial<br />
institutions);<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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• Officials <strong>of</strong> the European Commission;<br />
• Members <strong>of</strong> other groups working with the Commission (Expert groups,<br />
contractors...)<br />
Registered members can pr<strong>of</strong>it <strong>of</strong> a wide range <strong>of</strong> services that allow them to access a<br />
large amount <strong>of</strong> selected information, to stay updated about most recent achievements<br />
and news in the <strong>eProcurement</strong> domain, to provide their own contributions, to contact<br />
peers and to participate in the discussions and events.<br />
Becoming a member is very easy: the <strong>pre</strong>-requisite is only having an account on the<br />
<strong>ePractice</strong> portal (which can be easily created by filling the form at:<br />
http://www.epractice.<strong>eu</strong>/en/user/register<br />
After having logged on <strong>ePractice</strong>, a user should simply click on<br />
http://www.epractice.<strong>eu</strong>/community/eprocurement/join_community<br />
2.3 PEP-Online / eTendering – Elisabeth Gruenmann (auftrag.at,<br />
Austria)<br />
“Auftrag.at breaks the silence that tends to fall upon eTendering processes once a notice<br />
has been published: The new PEP Online, which is the underlying operating system, is<br />
interactive, <strong>of</strong>fering round-the-clock tendering information and the possibility to place<br />
questions and responses for everybody involved at any time. An open and public<br />
process, competition is not violated but enhanced – with fairness”: This was the<br />
statement from Elisabeth Gruenmann about eTendering in Austria.<br />
The new eTendering-module supports the procurement process before placing the<br />
contract, it covers every step from announcement to award or cancellation. Unlike other<br />
providers auftrag.at sets the focus not on the identification <strong>of</strong> the best bid or the<br />
description <strong>of</strong> requirements, but on the communication between (public) buyer and<br />
(private) supplier.<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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Picture 4: Elisabeth Gruenmann <strong>pre</strong>senting the new functionalities <strong>of</strong> PEP-Online<br />
PEP Online, the operating system underlying both lieferanzeiger.at and auftrag.at, has<br />
been optimized and now enables interactive communication between bidders and<br />
contracting authorities throughout the entire process: Any question or response can be<br />
placed anytime by anyone involved until closing date. This communication is public, so<br />
that every bidder will benefit. Regarding fairness and transparency all activities are<br />
tracked by protocols. Thus, every step, any activity, all questions asked and responses<br />
given are traceable, even after the tender has been awarded.<br />
As eTendering is meant to be a time- and cost-saving service for bidders and contracting<br />
authorities, PEP Online is based on ASP technology: The contracting authority (public<br />
buyer) simply completes a standardized form, uploads any specifications or<br />
requirements and ticks the media in which the information is to be published. The<br />
application automatically transmits the notice to the European Union (OJS eSender), the<br />
chosen media and business operators, that have registered before. By downloading the<br />
tender documents or – as a new supplier – registering at the platform for the specific<br />
procedure, a business operator automatically becomes a potential bidder and is entitled<br />
to participate in the bidding process. As such, the supplier might use PEP Online to<br />
communicate with the contracting authority. There are no restrains contentwise:<br />
questions might concern the procedure or the tender. Responses are placed online.<br />
Amendments to tender information, like corrigendum forms or new specifications, or to<br />
the procedure are actively communicated to all bidders. Suppliers might contact them<br />
electronically, the bidder is obliged to sign with a qualified electronic signature, as<br />
required by Austrian public procurement law.<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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This signature is placed on a container sheet to be downloaded to the local desktop. The<br />
electronic signature is also required to authorize any cancellations or modifications <strong>of</strong> the<br />
tender. After submission date the contracting authority can generate a list <strong>of</strong> all<br />
submissions in correct order for the electronic tender opening session. It is also possible<br />
to add tenders that were submitted on paper to this list.<br />
During the tender-opening session a protocol will be created, tenders will be encoded<br />
and the technical correctness <strong>of</strong> the qualified signatures is verified. Tenders will also run<br />
through a virus-check before a final report is generated. All technical checks done, the<br />
contracting authority (the buyer) can access each tender and download all documents<br />
that are included. eTendering <strong>of</strong>fers myriads <strong>of</strong> business opportunities as, we believe, it<br />
has the potential to become a future near-to-ideal marketplace. It is the SMEs that might<br />
pr<strong>of</strong>it the most from eTendering. By adding an interactive communication tool to PEP<br />
Online, auftrag.at hopes to have enhanced the strengths <strong>of</strong> eTendering even more,<br />
which we identified as it's fairness and transparency.<br />
2.4 Status Quo 2010 – Manuel Cano (PLYCA, Spain)<br />
Before the panel discussion started Manuel Cano had given an overview <strong>of</strong> the status<br />
quo in Spain. The Municipality <strong>of</strong> Burgos, with the encouragement and support <strong>of</strong> the<br />
Castilla y Leon Regional Government, has been working during this year 2008 and<br />
throughout 2009 in the implementation <strong>of</strong> a system <strong>of</strong> Electronic Public Procurement,<br />
which not only meets the standards imposed by law Spanish 30/2007 (transposition <strong>of</strong><br />
Directive 2004/18/EC), but to improve the relationship with citizens and businesses<br />
around public procurement process.<br />
According to the Manchester ministerial declaration about public procurement:<br />
• Provide the Municipality <strong>of</strong> Burgos <strong>of</strong> a tool that allows the complete electronic<br />
processing <strong>of</strong> the procurement files and their subsequent archive by electronic<br />
means<br />
• To provide businesses and civil servants <strong>of</strong> Burgos municipality <strong>of</strong> the tools and<br />
services that would allow the electronic relationship <strong>of</strong> the Municipality with the<br />
enterprises (in public procurement)<br />
To meet the objectives with economic resources, planning and necessary guarantees, it<br />
was decided the introduction <strong>of</strong> the products and services from PLYCA (developed by<br />
the company Nexus-IT).<br />
The product suite <strong>of</strong> PLYCA is formed by the following parts:<br />
• Back-<strong>of</strong>fice: is the part that brings together people, processes and technologies<br />
that are required by the administration to <strong>pre</strong>pare for the online procurement and<br />
electronic processing. It consists <strong>of</strong> a single module, PLYCA-FILES<br />
• Front-<strong>of</strong>fice: This part <strong>of</strong> the global model has two modules: procurement portal<br />
and catalogue, PLYCA-PORTAL and PLYCA-CATALOGUE. These modules<br />
contain elements that the administration needs to define and empower the<br />
electronic relationship with economic operators (broadcasting-publishing-,<br />
communication and processing).<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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• Enterprises: S<strong>of</strong>tware for companies, is a set <strong>of</strong> specifications, included in a<br />
simple tool. This tool, PLYCA-ENTERPRISES, allows companies to understand<br />
and establish an electronic relationship with contracting authorities in terms <strong>of</strong><br />
what the authorities are calling them for (tender, contract, invoice, order,<br />
certificates), including features like digital signature and electronic archiving.<br />
Mr. Cano also proposed new elements that might have an impact in the next uptake <strong>of</strong><br />
<strong>eProcurement</strong>:<br />
Concerning the importance <strong>of</strong> adequate training, he proposed to adopt the LivinLabs<br />
approach, to create “protected environment” for making simulation and having people<br />
(both from the Contracting Authorities and suppliers side) trained on the optimal use <strong>of</strong><br />
<strong>eProcurement</strong> solutions<br />
He suggested Cloud Computing as an approach/technology that might have an impact<br />
on the development <strong>of</strong> next <strong>eProcurement</strong> solutions.<br />
2.5 Panel Discussion<br />
Attendees <strong>of</strong> the panel discussion:<br />
• Manuel Cano – (PLYCA, Spain)<br />
• Paul Humann – (auftrag.at, Austria)<br />
• Stefan Krammer – (PEPPOL)<br />
• Josef Makolm (PEPPOL)<br />
Moderation: Wolfgang Renner (Wiener Zeitung, Austria)<br />
4 essential questions/topics have been proposed to the experts:<br />
• What is the status quo <strong>of</strong> development from your point <strong>of</strong> view?<br />
• What problems have been noticed in the last periods or will appear in the near<br />
future?<br />
• What is the status quo <strong>of</strong> public procurement on EU/international level?<br />
(procurement between member states and international market)<br />
• Know-how transfer: community <strong>of</strong> practice and experts groups<br />
Conclusions could be summarised as follows<br />
• There are 27 different legislations ruling <strong>eProcurement</strong> and 27 different levels <strong>of</strong><br />
progress and adoption. There is no need to identify and adopt one single<br />
solution, but rather to make the existing different ones inter-operable<br />
• The European Commission is expected to support the alignment <strong>of</strong> national<br />
legislations and in the identification <strong>of</strong> common requirements<br />
• The language is still a barrier for the usage <strong>of</strong> <strong>eProcurement</strong> solutions (especially<br />
for the purchase <strong>of</strong> services and works) to foreign bidders: there is still a lot <strong>of</strong><br />
work to do on this issue and, again, the Commission is invited to support the<br />
identification and development <strong>of</strong> solutions<br />
• There are key-enablers, like eSignature and eCatalogue, that affect all/most <strong>of</strong><br />
the <strong>phases</strong> both in <strong>pre</strong>-<strong>awarding</strong> and post-<strong>awarding</strong> and therefore their<br />
implementation should be done considering the overall <strong>eProcurement</strong> cycle<br />
• Concerning cross-border <strong>eProcurement</strong>, experts agreed that:the volumes are still<br />
very low,. The main reason is that Contracting Authorities want to deal with<br />
bidders that speak their same language (to avoid misunderstanding and<br />
ambiguities in the <strong>of</strong>fer inter<strong>pre</strong>tation and contract <strong>pre</strong>paration) and that can<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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provide assistance and consultancy “in place”, thus a local contact is required<br />
and this is major a barrier for foreign companies, especially SMEs: another one is<br />
that. Cross border procurement is considered only when specific equipments and<br />
services are requested and therefore the local market could be too limited for<br />
purchasing the best solution.<br />
• About know-how transfer and change management, it is unanimously agreed that<br />
the processes to be formalised and supported by <strong>eProcurement</strong> solutions are<br />
more or less the same all over the 27 countries, therefore similar training could<br />
be provided in different languages. It is also stressed the importance <strong>of</strong> having all<br />
the stakeholders involved since the early <strong>phases</strong> <strong>of</strong> an <strong>eProcurement</strong> project.<br />
Finally, community <strong>of</strong> practices should be created to deal with all the various<br />
aspects and <strong>phases</strong> <strong>of</strong> <strong>eProcurement</strong>, to encourage knowledge exchange and<br />
re-use.<br />
Picture 5: Stefan Krammer (BBG, PEPPOL), Manuel Cano (PLYCA), Josef Makolm (BMF,<br />
PEPPOL), Paul Humann (auftrag.at) und Wolfgang Renner (Wiener Zeitung, Chairman)<br />
3 Working Session 2<br />
The working session in the afternoon was chaired by Eva Coscia. This session was<br />
more dedicated to <strong>pre</strong>sentations <strong>of</strong> eprocurement applications and <strong>pre</strong>sentations <strong>of</strong> the<br />
project development from PEPPOL. Among these s<strong>of</strong>tware <strong>pre</strong>sentations Pr<strong>of</strong>. Luis<br />
Tavares <strong>pre</strong>sented the regulation and development <strong>of</strong> eTendering in Portugal and<br />
Gianluca Papa introduced the audience to the results <strong>of</strong> the eGovernment<br />
Benchmarking Report.<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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3.1 National Procurement Assistance and Development – Nils<br />
Fjelkegard (NPAD, Sweden)<br />
Nils Fjelkegard kicked <strong>of</strong>f the afternoon session with his <strong>pre</strong>sentation <strong>of</strong> the <strong>pre</strong>-award<br />
<strong>eProcurement</strong> in Sweden and recent developments. According to Fjelkegard there is<br />
substantial movement within the field <strong>of</strong> <strong>eProcurement</strong> in Sweden at the moment and a<br />
large part <strong>of</strong> this movement can be attributed to the Swedish Government's National<br />
Action Plan for eGovernment <strong>pre</strong>sented in 2008, which calls for a three step strategy to<br />
implement electronic support for the whole chain <strong>of</strong> Swedish public procurement.<br />
The first step <strong>of</strong> the action plan focuses on the introduction <strong>of</strong> electronic invoicing for the<br />
Swedish public sector. Since1st <strong>of</strong> July 2008 electronic handling <strong>of</strong> all ingoing and<br />
outgoing invoices by public authorities was made mandatory.<br />
The second step, which calls for the introduction <strong>of</strong> electronic ordering by public<br />
authorities, was launched in 2008 and is currently ongoing with a final date set to 1st <strong>of</strong><br />
January 2013.<br />
The third step, which is the step that sets the strategic framework for the case <strong>pre</strong>sented<br />
at this workshop in Vienna, is the introduction <strong>of</strong> IT support for the <strong>pre</strong>-award<br />
procurement process and more specifically for the electronic notifications, tenderer<br />
qualification and tender submission. This final step aims to ensure that the whole<br />
procurement process can be conducted electronically, from the early <strong>phases</strong> <strong>of</strong><br />
identification <strong>of</strong> needs by the Contracting Authority to the exchange <strong>of</strong> electronic orders,<br />
invoices and electronic payments. This is the task that has been entrusted to the newly<br />
established National Procurement Assistance and Development initiative in 2009.<br />
The development <strong>of</strong> Swedish <strong>pre</strong>-award electronic procurement has <strong>pre</strong>viously been<br />
largely attributed to private sector procurement platform/system suppliers and individual<br />
initiatives by public authorities or groups <strong>of</strong> such. This renders the Swedish case<br />
interesting from many perspectives, as a national initiative is introduced in the playing<br />
field to try to coordinate and guide the development in a certain direction.<br />
First <strong>of</strong> all, one <strong>of</strong> the main critical components <strong>of</strong> a successful implementation <strong>of</strong><br />
electronic support for the procurement process is the issue <strong>of</strong> how to balance the<br />
existence <strong>of</strong> a strong private market <strong>of</strong> high quality <strong>eProcurement</strong> platforms/systems and<br />
the desire to have an increased control and supervision over the general development<br />
<strong>of</strong> <strong>eProcurement</strong> in Sweden. Finding a solution which allows for a<br />
continued development and competition between private market platform suppliers,<br />
while still retaining the possibility to influence national development, placing demands on<br />
interoperability and accessibility (thus creating a sense <strong>of</strong> "a national <strong>eProcurement</strong><br />
platform"), is one <strong>of</strong> the more challenging question marks ahead.<br />
Second, public procurement in Sweden has a highly decentralised structure, which also<br />
<strong>of</strong>fers some interesting questions for a successful implementation. In many ways this<br />
means taking on a s<strong>of</strong>ter approach, focusing on communicating the possibilities and<br />
benefits <strong>of</strong> following the development <strong>of</strong> <strong>eProcurement</strong> on a national level, rather than<br />
introducing regulations and strict policies guiding the development. A strong political will<br />
and commitment is a critical success factor in this aspect, making communication,<br />
interaction and the adaptation to individual needs essential in order to get everyone<br />
“onboard the train”.<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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Third, the Swedish model <strong>of</strong> a three step introduction <strong>of</strong> <strong>eProcurement</strong> also <strong>of</strong>fers its<br />
specific consequences for implementation and management. Separating <strong>pre</strong>-award and<br />
post-award has its benefits, as they in many ways engage different parties, systems and<br />
processes, but at some point they also need to meet in order to achieve a seamless and<br />
unbroken flow <strong>of</strong> electronic information throughout the procurement process. The new<br />
electronic procurement procedures also tend to even more question the natural barrier<br />
between <strong>pre</strong> and post award processes. Addressing the various interoperability issues in<br />
this interesting border area is thus also a key component in a successful implementation<br />
<strong>of</strong> this third step, attempting to complete the puzzle as laid down in the Swedish action<br />
plan.<br />
All together, interesting years ahead most definitely await for Swedish <strong>eProcurement</strong>, as<br />
the various initiatives start picking up momentum and move towards the joint target <strong>of</strong><br />
achieving full electronic support for public procurement.<br />
Picture 1: Nils Fjelkegard <strong>pre</strong>senting the development in Sweden<br />
3.2 DG INFSO / Results <strong>of</strong> eGovernment Benchmarking Report –<br />
Gianluca Papa (European Commission)<br />
Gianluca Papa <strong>pre</strong>sented the results <strong>of</strong> the eGovernment Benchmarking Report. This<br />
report by DG INFSO captures the measurement <strong>of</strong> public eServices across Europe,<br />
Intended to open “a new chapter in EU eGovernment benchmarking” in the policy<br />
context <strong>of</strong> the end <strong>of</strong> the Lisbon i2010 policy timeframe, it establishes the foundations for<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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the progressive and planned modernisation <strong>of</strong> pan-European eGovernment comparison.<br />
In 2009, 31 countries have been analysed: the 27 EU Member States as well as Croatia,<br />
Iceland, Norway and Switzerland. Like its <strong>pre</strong>vious editions, the report measures the<br />
online availability and the sophistication <strong>of</strong> 20 basic public Services (12 services for<br />
citizens and 8 services for businesses) in those countries. Some enhancements have<br />
however been made to the measurement system, in particular:<br />
• A focus on high impact services. <strong>eProcurement</strong> is one such area that is included<br />
in the survey: the single data point that measured <strong>eProcurement</strong> in past years,<br />
mainly on national platforms, now evaluates 19 process data points that consider<br />
the <strong>pre</strong>-award sourcing and post-award transaction phase.<br />
• User experience is now recognised as being an essential gauge to the take-up <strong>of</strong><br />
online services. It is measured as a pilot in the report, using five criteria:<br />
Accessibility, Usability, User Satisfaction Monitoring, One-stop-shop approach<br />
and User-focused portal design.<br />
The report notes a steady progress in terms <strong>of</strong> full online availability <strong>of</strong> the 20 basic<br />
services. Indeed, the overall EU27+ measure has risen to 71 % in 2009 from 59 % in<br />
2007. In terms <strong>of</strong> sophistication, the report finds that Europe stands at 83 % in 2009,<br />
compared to 76 % in 2007. The EU27+ is <strong>pre</strong>sently classified at the top at the<br />
transactional 4 (<strong>of</strong> 5) eGovernment levels. The most advanced countries show saturation<br />
against both <strong>of</strong> these measures for many <strong>of</strong> the 20 services.<br />
As in the past, there remains significant variance (20 % fully online; 12 % sophistication)<br />
between the results <strong>of</strong> services for businesses (<strong>of</strong> which there are 8) and services for<br />
citizens (<strong>of</strong> which there are 12). A small number <strong>of</strong> countries have made very significant<br />
improvements, essentially leapfrogging their peers. The availability <strong>of</strong> <strong>eProcurement</strong> is<br />
now at around 60 % in the EU, still far from the 100 % target for 2010 set by the i2010<br />
eGovernment action plan.<br />
The results <strong>of</strong> this benchmark are available at:<br />
http://www.epractice.<strong>eu</strong>/files/Smarter%2C%20Faster%2C%20Better%20eGovernment%<br />
20-%208th%20Benchmark%20Measurement_0.pdf<br />
3.3 Sequence – Richard Baker (Wales)<br />
Richard Baker <strong>pre</strong>sented the first applications in the afternoon session that is the<br />
analysis and solution implementation done for the Welsh Assembly Government<br />
(www.wales.gov.uk) and integrated in the national procurement portals (For suppliers<br />
www.sell2wales.co.uk and for buyers www.buy4wales.co.uk).<br />
The portal is one <strong>of</strong> the most mature in the World especially for cross sector/ countrywide<br />
notice publication. Wales is a semi-autonomous region within the UK, and the<br />
Assembly took the forward thinking decision some years ago to provide a single portal<br />
for the whole county to which notices from across the public sector would be published.<br />
The driver for this portal was one <strong>of</strong> Economic development - the portal is designed to<br />
provide a 'single sign on' point for the Welsh supplier community, and reduce barriers for<br />
those suppliers to win public sector contracts. Beyond the supplier/ notice matching and<br />
notice publication tools the portal provides additional tools for the buyer community<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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including basic RFQ tools, as well as supplier list management, and CPD resources<br />
aimed at developing the buyer community.<br />
Unlike some <strong>of</strong> the other speakers sequence is not a product/ service provider and is<br />
contracted to solely develop and manage the Welsh Assembly Government's service on<br />
their behalf and we do not retain any <strong>of</strong> the IP we create.<br />
The service is well established (launched late 2003) and current has 42,000 suppliers<br />
registered with over 3,500 buyer users across 250 buyer organisations. This re<strong>pre</strong>sents<br />
almost 20% <strong>of</strong> the supplier community within Wales, and the system is used for over<br />
50% <strong>of</strong> all the public procurement spend. The system has published over £7Bn notices<br />
through its OJS eSender status, and sends approximately 10,000 daily notice alerts to<br />
registered suppliers.<br />
Wales is a devolved government <strong>of</strong> the United Kingdom, and has a public sector spend<br />
<strong>of</strong> £5 billion per annum, a population <strong>of</strong> 3M and up to 200,000 businesses <strong>of</strong> which over<br />
99% are Small to Medium Enterprises.<br />
In 2001 Welsh Ministers commissioned the Better Value Wales report to look at how<br />
savings could be made across the public sector through changes and improvements to<br />
public procurement - the objective being savings <strong>of</strong> £90M that would be directed directly<br />
to frontline support services. The report recommended several key pathfinder projects,<br />
one <strong>of</strong> which was a national procurement website that would serve the dual purposes <strong>of</strong><br />
consolidating public sector procurement and providing a single definitive portal for<br />
businesses who wish to engage in supplying the Welsh public sector, and to get as<br />
many sub OJEU opportunities on to it as possible.<br />
The report recommended an innovative approach to making savings through adopting<br />
<strong>eProcurement</strong> whilst also stimulating economic development <strong>of</strong> Welsh SMEs through<br />
providing consolidated channels and tools to enable them to better engage with, and<br />
ultimately supply, the public sector.<br />
The resulting National Procurement Portal (hereafter NPP) is a Welsh Assembly<br />
Government portal focused on developing the ability for indigenous Welsh businesses to<br />
win more business from the Welsh public sector. The portal consists <strong>of</strong> two components:<br />
• Sell2Wales (www.sell2wales.co.uk) - a well used and embedded free opportunity<br />
notification service that links registered suppliers to opportunities that match their<br />
pr<strong>of</strong>ile, and allows suppliers to review details <strong>of</strong> procurement organisations and<br />
engage in basic RFQ processes.<br />
• Buy4Wales - (www.buy4wales.co.uk) a sophisticated 'back <strong>of</strong>fice' procurement<br />
tool that procurers use to create and manage notices, search for suppliers, locate<br />
best practice resources and conduct RFQ Request for Quotes.<br />
NPP was borne <strong>of</strong> a unique partnership between two Welsh Assembly Government<br />
Departments - DE&T, who are responsible for the economic development <strong>of</strong> Wales and<br />
Value Wales, a specialist agency focused on achieving savings through making<br />
improvements across the public procurement landscape.<br />
Together DE&T and Value Wales pioneered the creation <strong>of</strong> the NPP in 2003, and from<br />
humble beginnings the system has become recognised as a leading example <strong>of</strong> joined<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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up procurement thinking and is delivering tangible economic development benefits to the<br />
supplier community who use it.<br />
Building upon their involvement in the creation <strong>of</strong> the NPP, Value Wales are now also<br />
running a significant pan Wales <strong>eProcurement</strong> programme, XchangeWales<br />
(www.xchangewales.co.uk) that provides a framework <strong>of</strong> 'free to use' tools. The tools<br />
available are designed to help public sector procurement organisations begin to fully<br />
embrace <strong>eProcurement</strong>. The NPP forms the key 'first step' <strong>of</strong> this programme, and is<br />
seen as an 'e-Information' stepping stone to more transactional services such as e-<br />
Tendering, <strong>eProcurement</strong> etc.<br />
3.4 Virtual Company Dossier – Josef Makolm (PEPPOL)<br />
Josef Makolm introduces the VCD (Virtual Company Dossier) as one <strong>of</strong> the eight work<br />
packages <strong>of</strong> the EU-project PEPPOL 1 ; which aims to set up a pan-European pilot<br />
solution that, conjointly with existing national solutions, facilitates EU-wide interoperable<br />
public <strong>eProcurement</strong>. The vision is that any company in the EU can communicate<br />
electronically with an European governmental institution for the entire procurement<br />
process. The VCD will thereby support the economic operator in creating an electronic<br />
information package consisting <strong>of</strong> the required documentation, evidences, pro<strong>of</strong>,<br />
attestations, certificates, declarations and metadata. Thus the VCD can be seen as a<br />
container for required documents.<br />
The Austrian VCD implementation project will provide an IT-system, which not only<br />
supports the economic operator in deciding which certificates and data he has to provide<br />
when answering an Austrian call for tender or a call for tender <strong>of</strong> another EU member<br />
state but is also assembling the VCD package automatically. The VCD system will be<br />
able to select and call the (IT-)services providing the needed data, efficiently orchestrate<br />
the necessary processes, collect the results and pack it into a VCD package following an<br />
internationally agreed upon semantic schema.<br />
The core component <strong>of</strong> the Austrian VCD implementation is the osSso Machine, which is<br />
based on the idea <strong>of</strong> a semantically enriched service oriented architecture, shortly<br />
SSOA. This osSso machine operates on top <strong>of</strong> an ontology which describes all national<br />
and international legal rule sets. Furthermore all services provide a semantical<br />
description in terms <strong>of</strong> the legal ontology about their needed input data and their<br />
expected output data. Tasks <strong>of</strong> the osSso machine are to determine the matching criteria<br />
and missing evidences, to discover suitable services, and finally to create the service<br />
chains which are to be executed by the VCD execution engine. The osSso approach<br />
thus avoids in advance defined process rules and execution processes. Each tenderers<br />
specifically needed evidences are determined “on-the-fly” and the best service chain,<br />
e.g. concerning costs or time, is provided. This makes the osSso approach flexible with<br />
respect to legal rule changes or the introduction <strong>of</strong> new services, i.e. it suffices adapting<br />
the ontology or simply provide a new service.<br />
1 PEPPOL (Pan-European Public Procurement On-Line) is part <strong>of</strong> the Competitive and Innovation<br />
Framework Programme (CIP) <strong>of</strong> the European Union. More information can be found under<br />
www.peppol.<strong>eu</strong><br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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3.5 eCatalogue in <strong>pre</strong>-<strong>awarding</strong> phase – Stefan Krammer<br />
(PEPPOL)<br />
The next PEPPOL speaker was Stefan Krammer with the PEPPOL eCatalogue –<br />
Electronic Catalogue in European Public Procurement: Traditionally electronic<br />
catalogues play a central role in ordering, but for the future they will be used also in the<br />
<strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong>, therewith closing the gap in electronic procurement procedures.<br />
Mr. Krammer observed that while in the <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> the use <strong>of</strong> ecatalogues is<br />
more seller-centric, in the post-<strong>awarding</strong> ones their use is more buyer-centric.<br />
The resulting benefit <strong>of</strong> extending the adoption <strong>of</strong> electronic catalogue to the <strong>pre</strong> award<br />
<strong>phases</strong> is that data only need to be entered once and r<strong>eu</strong>sed in a consistent way all over<br />
the whole procurement process.<br />
The PEPPOL eCatalogue workpackage is now working on a deliverable containing the<br />
design <strong>of</strong> the architecture and its components that will be ready on April 2010. Mr.<br />
Krammer mentioned the eClass standard that will be adopted within PEPPOL to reduce<br />
the complexity <strong>of</strong> items description. And provide one unique set <strong>of</strong> properties to be<br />
adopted in all the 27 EU countries,<br />
Picture 6: Stefan Krammer re<strong>pre</strong>senting PEPPOL<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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3.6 ATEXO – Pierre Fau (France)<br />
Pierre Fau, sales director <strong>of</strong> ATEXO, <strong>pre</strong>sented LOCAL TRUST, the leading e-tendering<br />
solution in France, where electronic tendering has been compulsory for all public<br />
contracts since 01/01/2005. Approximately 20 000 public buyers manage 100 000<br />
tenders per annum on LOCAL TRUST. One visible example <strong>of</strong> achievement is the<br />
national <strong>eProcurement</strong> platform <strong>of</strong> all the French ministries and central agencies<br />
(www.marches-publics.gouv.fr).The solution is fully open source and multilingual,<br />
already translated in French, English, Spanish and Arabic (currently being deployed for<br />
the Kingdom <strong>of</strong> Morocco).<br />
The solution manages natively XML forms for JOUE publication, but so far through the<br />
French "Direction des Journaux Officiels" that centralises the flow <strong>of</strong> publications to the<br />
National <strong>of</strong>ficial publication and the JOUE in France.<br />
LOCAL TRUST is an e-tendering solution launched in 2003. It is fully open source.<br />
The solution was developed and is maintained by ATEXO, an ICT company focused on<br />
e-government that is the leading supplier <strong>of</strong> e-tendering solutions in France.<br />
The version 3 <strong>of</strong> the s<strong>of</strong>tware was adopted by all the French administration (ministries<br />
and public agencies) in January 2008, re<strong>pre</strong>senting 10 000 Purchasing Authorities.<br />
LOCAL TRUST is covering a large definition <strong>of</strong> e-tendering, including:<br />
• eNoticing: online notice and XML flow to the JOUE, the national <strong>of</strong>ficial journal<br />
and other media)<br />
• eTendering: documents withdrawal, questions from suppliers and electronic<br />
submittal (with digital signature and encryption if applicable<br />
• eAuctioning: to manage online auctions in the frame <strong>of</strong> public tenders<br />
• eAwarding: contract award notice, registering <strong>of</strong> contract details, digital signature<br />
<strong>of</strong> the contract by the Public Authority and generation <strong>of</strong> statistic report on public<br />
contracts compliant with EC and local regulations<br />
• eSourcing: register <strong>of</strong> suppliers with domain <strong>of</strong> supplies described with CPV code<br />
The LOCAL TRUST solution is fully compliant with Directives 2004/18/CE and<br />
2004/17/CE<br />
3.7 CSAmed – Bruno Rottoli (Italy)<br />
CSAmed, re<strong>pre</strong>sented by Dr. Bruno Rottoli, <strong>pre</strong>sented their end to end <strong>eProcurement</strong><br />
solution (http://www.alb<strong>of</strong>ornitori.it/).<br />
The e-tendering process management system consists <strong>of</strong> a sequence <strong>of</strong> <strong>phases</strong><br />
developed to assure fairness and transparency to bidders. Its main goal is not to<br />
guarantee the security but we focused on the inviolability <strong>of</strong> biddings. The solution is<br />
used mainly by public sector clients and it has managed nearly 3.000 tenders by now.<br />
From 2004 till now more than 1 billion <strong>eu</strong>ros have been awarded through the electronic<br />
platform, which has got the copyright certificate from the Washington Office. The sealed<br />
bid is registered to SIAE, the Italian society that issues licenses to protect the authors'<br />
works.<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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Alb<strong>of</strong>ornitori is a platform for <strong>eProcurement</strong> which supports the following <strong>phases</strong>:<br />
eSourcing, ePublishing, eNoticing, eTendering, eAwarding. It's a:<br />
1) certified suppliers electronic list for public <strong>awarding</strong> authorities<br />
The list <strong>of</strong> suppliers is catalogued by a product/service classification, letting them upload<br />
electronic certificates and attestations.<br />
2) eSourcing portal<br />
Alb<strong>of</strong>ornitori includes a legal review, news from suppliers and from <strong>awarding</strong> authorities.<br />
3) ePublishing and eNoticing portal<br />
It manages the entire publication procedure covering all the informative debt as fixed by<br />
the national law: Guue (CSAmed is eSender with IT001 login), GURI (the Italian <strong>of</strong>ficial<br />
journal), ministerial and regional websites, national and local newspapers.<br />
Alb<strong>of</strong>ornitori <strong>of</strong>fers a service for daily electronic distribution <strong>of</strong> European notices<br />
(CSAmed is a license holder), selected on the basis <strong>of</strong> the desired CPV and countries.<br />
4) eTendering and eAwarding portal<br />
It manages all the acquiring procedures according to the European and national law:<br />
best price / price + technical evaluation / price + technical evaluation with a final price<br />
auctions (open and restricted procedures). Over European threshold it handles a specific<br />
procedure to assure the bid's inviolability, based on the use <strong>of</strong> electronic signature and<br />
timestamp. This procedure is registered by the national <strong>of</strong>fice (SIAE) and the<br />
international <strong>of</strong>fice (Washington copyright).<br />
Main figures<br />
• more than 7.000 suppliers<br />
• more than 40 <strong>awarding</strong> authorities<br />
• two regional centralized <strong>awarding</strong> authorities<br />
• one association <strong>of</strong> 500 local authorities<br />
• about 3.000 tenders<br />
• more than 1 billion <strong>eu</strong>ro transaction over the European threshold<br />
• totally paperless procedure<br />
• only 90 days between the <strong>of</strong>ficial notice and the contract (on average)<br />
• best results for the most complex tender: 64 days for 290 million, 100 suppliers,<br />
900 items<br />
3.8 Portuguese Association <strong>of</strong> Electronic Public Markets – Pr<strong>of</strong>.<br />
Luis Valadares Tavares (Portugal)<br />
Pr<strong>of</strong>. Luis Valadares Tavares opened the <strong>pre</strong>sentation about the status quo and<br />
available solutions in Portugal with an overview <strong>of</strong> the development and national roll-out<br />
<strong>of</strong> eTendering in Portugal. As an expert <strong>of</strong> <strong>eProcurement</strong> since several years, he<br />
provided a general introduction to he pointed out the triggers and obstacles <strong>of</strong><br />
establishing the processes <strong>of</strong> eTendering in Portugal.<br />
Transparency and Accessibility: Key objectives <strong>of</strong> EU Policies<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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<strong>eProcurement</strong> includes 7 well-known stages: e-sourcing, e-tendering (including enoticing,<br />
e-access and e-submission), e-<strong>awarding</strong>, e-contracting, e-ordering, e-invoicing<br />
and e-payment.<br />
However, the levels <strong>of</strong> transparency and accessibility are not benefits relevant for all<br />
these stages as they depend mostly on:<br />
A – how notices and documents <strong>of</strong> the procedure can be known by any business.<br />
B – how easy is the <strong>pre</strong>sentation <strong>of</strong> a tender by any business.<br />
C – how clear is the evaluation method <strong>of</strong> tenders adopted by the jury re<strong>pre</strong>senting the<br />
<strong>awarding</strong> authority at the time <strong>of</strong> tenders <strong>pre</strong>paration.<br />
Transparency depends mainly on C and the level <strong>of</strong> accessibility results from A and B.<br />
This means that the major EU political objectives <strong>of</strong> transparency and accessibility imply<br />
new policies for A, B and C and as these 3 stages define the so-called tendering process<br />
this means that e-tendering can play a strategic role to fulfill such objectives.<br />
The New Portuguese Framework for Public Procurement and E-Tendering<br />
A new legal framework for public procurement was approved in Portugal on 2008 to<br />
overcome <strong>pre</strong>vious shortcomings, to transpose the Directives 2004/17/CE and<br />
2004/18/CE and to become part <strong>of</strong> a global strategy to make Portugal one <strong>of</strong> the most<br />
advanced European States on Information Society.<br />
Previous laws were too fragmented, requiring a heavy bureaucratic load to any tenderer<br />
and following too rigid rules for the execution <strong>of</strong> contracts.<br />
Therefore, the proposal for a new code was inspired by quite different objectives such<br />
as:<br />
• Full adoption <strong>of</strong> web based e-business.<br />
For instance, all notices and contract awards are sent to an electronic <strong>of</strong>ficial<br />
journal (DRE) and publicized through a single portal (www.base.gov.pt)<br />
• Wide flexibility <strong>of</strong> procedures to award contracts including new options such as<br />
reverse auctions, dynamic acquisitions systems, framework agreements, etc.<br />
• Availability <strong>of</strong> the full specification <strong>of</strong> the multicriteria model to evaluate tenders to<br />
any tenderer before having to <strong>pre</strong>sent its tender.<br />
• Reinforcement <strong>of</strong> review rights<br />
• For instance, introducing the still period <strong>of</strong> 11 days between <strong>awarding</strong> and<br />
contracting.<br />
The initial proposal was developed by an interdisciplinary team including the author and<br />
other experts on Public Law, Economics, Decision Sciences and Management from<br />
2001 to 2003 and the approval <strong>of</strong> the Directives 2004/17/CE and 2004/18/CE as well as<br />
the Directive 2007/66/CE on review rights were an important stimulus to achieve a more<br />
innovative framework.<br />
Since 2009, this new legal framework (Decree 18/2008 and additional legal documents)<br />
is implemented and since 1 November 2009 all public competitive (open, restricted or<br />
negotiated) procedures to award a public contract have to be conducted through<br />
<strong>eProcurement</strong>.<br />
This means that, for the first time, e-tendering is compulsory to award any public works,<br />
supply or services contract increasing transparency and accessibility.<br />
The new market <strong>of</strong> electronic platforms<br />
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February 2010<br />
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Obviously, this new legal framework is responsible for new challenges inducing deep<br />
processes <strong>of</strong> change on contracting authorities governed by public law, on suppliers and<br />
on key enablers such as the firms <strong>of</strong>fering the services <strong>of</strong> electronic platform to<br />
implement e-public procurement.<br />
After a long discussion and an evaluation <strong>of</strong> the quality <strong>of</strong> the services already <strong>of</strong>fered by<br />
firms on <strong>eProcurement</strong>, the Government decided to open a regulated market for<br />
electronic platforms rather than setting up its own platform.<br />
Actually, these services should follow strict regulations as such firms have to be certified<br />
by CEGER (Centro de Gestão da Rede Informática do Governo – Management Centre<br />
<strong>of</strong> the Government Information Network). Nowadays eight firms can <strong>of</strong>fer these services<br />
including six funding members <strong>of</strong> APMEP covering more than 75% <strong>of</strong> the market.<br />
E-Tendering in Portugal: a survey on impacts<br />
Last year, OPET (Observatório de Prospectiva da Engenharia e da Tecnologia –<br />
Portuguese Observatory <strong>of</strong> Technology and Engineering - www.opet.pt) chaired by the<br />
author was invited by InCI (Instituto da Construção e do Imobiliário – Institute <strong>of</strong><br />
Construction and Real Estate) to conduct a survey about this ambitious and fascinating<br />
process <strong>of</strong> change and major results were <strong>pre</strong>sented during the 3 rd National Conference<br />
on E-Public Procurement organized by OPET and APMEP – Associação Portuguesa<br />
dos Mercados Públicos (Portuguese Association <strong>of</strong> Public Markets, www.apmep.pt) on<br />
25 November09 and gathering more than 900 participants.<br />
A sample <strong>of</strong> 700 bodies governed by public law was generated covering a diversified<br />
spectrum <strong>of</strong> institutions: local governments, public institutes, higher education institutes,<br />
regional directorates, secretariat and ministries, inspectorates, courts, etc…<br />
Another sample <strong>of</strong> 70 suppliers (public works, goods and services) was generated:<br />
More than 30% <strong>of</strong> questionnaires were answered and the strategic importance assigned<br />
to this process <strong>of</strong> change is clearly confirmed by the high pr<strong>of</strong>essional level <strong>of</strong> the<br />
respondent: a significant percentage (41%) <strong>of</strong> them belonged to the higher – medium<br />
levels <strong>of</strong> management.<br />
About 1/3 <strong>of</strong> contracting authorities were already using <strong>eProcurement</strong> including etendering<br />
on 2009 even before the compulsory deadline <strong>of</strong> 1 November 2009.<br />
The results about the impact <strong>of</strong> <strong>eProcurement</strong> are quite clear and confirmed that<br />
transparency is increased and that the duration and cost <strong>of</strong> processes are reduced for<br />
both the Contracting Authorities and the suppliers.<br />
Final Remarks<br />
A. E-public procurement including E-tendering is now implemented in Portugal for<br />
any competitive open, restricted or negotiated procedure through the use <strong>of</strong> an<br />
electronic platform.<br />
B. The services <strong>of</strong> electronic platform are being fulfilled by dynamic and innovative<br />
firms certified by the national authority, CEGER. More than 75% <strong>of</strong> this market is<br />
covered by the founding members <strong>of</strong> APMEP).<br />
C. Even before being compulsory (1 Nov. 2009), about 1/3 <strong>of</strong> public procurement<br />
procedures were already conducted electronically on 2009.<br />
D. Usual shortcomings (use <strong>of</strong> qualified electronic signatures, time stamping,<br />
handling large files, etc.) are being successfully overcome and the common fears<br />
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February 2010<br />
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about using <strong>eProcurement</strong> for public works due too large files with detailed<br />
designs or too complex processes <strong>of</strong> clarification are not being confirmed.<br />
E. Identification and registration <strong>of</strong> each firm on different platforms can be a time<br />
consuming process and hence higher interoperability is required to reduce this<br />
shortcoming.<br />
F. The portal on public contracts should open an Observatory on Public Works<br />
displaying relevant information and increasing transparency.<br />
G. Further training <strong>of</strong> staff from contracting authorities and firms has to be pursued<br />
to reduce the rates <strong>of</strong> non-participation and rejection.<br />
H. The full integration <strong>of</strong> <strong>eProcurement</strong> with ERPs <strong>of</strong> contracting authorities can<br />
generate an wide spectrum <strong>of</strong> benefits overcoming traditional problems like<br />
shortage <strong>of</strong> information about suppliers and their qualification, as well as<br />
achieving important objectives such as contract management in terms <strong>of</strong> KPI<br />
(Key Performance Indicators) and on-line inventory updating.<br />
I. EProcurement is also challenging suppliers to develop production cycles and<br />
marketing strategies enhancing the advantages <strong>of</strong> <strong>eProcurement</strong>.<br />
3.9 VORTAL – Joao Pereira (Portugal)<br />
After this introduction by Pr<strong>of</strong>. Tavares, Joao Pereira <strong>pre</strong>sented VORTAL as example <strong>of</strong><br />
one <strong>of</strong> the existing <strong>eProcurement</strong> applications in Portugal. Since November 1st, 2008,<br />
the Portuguese legal framework makes it compulsory to carry out all public procedures<br />
using electronic procurement platforms. In Portugal the submission <strong>of</strong> proposals through<br />
electronic platforms, signed electronically is required and mandatory (since November,<br />
1st 2009) for public tenders.<br />
Vortal Connecting Business is the leading Portuguese operator <strong>of</strong> electronic platforms<br />
with more than 16.000 entities (<strong>awarding</strong> entities and suppliers) performing their<br />
procedures in a dematerialized way.<br />
Accumulated Business<br />
vortalGOV<br />
Procedures Completed 11.109<br />
www.vortalgov.pt<br />
Value <strong>of</strong> awards € 1.334.013.403<br />
Electronic Proposals 28.345<br />
Awarding Entities 2.584<br />
The vortalGOV platform supports the following steps:<br />
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February 2010<br />
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3.10 Publications Office – Antonio Reis and Didier Hardy<br />
(European Commission)<br />
Antonio Reis and Didier Hardy took this chance to give us an overview <strong>of</strong> the role and<br />
services <strong>of</strong>fered by the Publications Office with particular emphasis on the TED<br />
(ted.<strong>eu</strong>ropa.<strong>eu</strong> ) service.<br />
TED is the online version <strong>of</strong> the Supplement to the Official Journal: the legal version is<br />
distributed on a CD-ROM (soon to be a DVD-ROM). It is updated five times a week with<br />
approximately 1500 public procurement notices from the European Union, the European<br />
Economic Area and beyond. Users can browse, search and sort procurement notices by<br />
country, region, business sector and more. The Information about every procurement<br />
document is published in the 23 <strong>of</strong>ficial EU languages<br />
The Publication Office is involved in several projects and initiatives promoting the<br />
standardisation <strong>of</strong> eNotices formats and the electronic management <strong>of</strong> all the notices.<br />
The Publication Office is cooperating with the projects promoted by CEN (CEN/BII 1 and<br />
2 and CEN/eInvoicing) by UN/CEFACT, with the IDABC programme and with other<br />
services <strong>of</strong> the EU Commission.<br />
• Within CEN/BII 2 CEN – the Publication Office is involved in the eNotification<br />
tasks group covering the production <strong>of</strong> functional deliverables (pr<strong>of</strong>ile and<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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transaction data models) related to the process area <strong>of</strong> notification within the <strong>pre</strong>award<br />
phase <strong>of</strong> public procurement<br />
• In UN/CEFACT – TBG19 (Trade & Business Processes Group) on eGovernment<br />
(chaired by A. Reis) whose purpose is to develop and maintain business<br />
scenarios and business transactions to facilitate the electronic delivery <strong>of</strong><br />
services to citizens, businesses and governmental organizations<br />
Mr. Hardy <strong>pre</strong>sented the evolution from the notification to the “e”Notification process,<br />
providing figures about the adoption <strong>of</strong> solutions for the electronic submission <strong>of</strong> notices<br />
in all the EU countries. 45% <strong>of</strong> the EU countries have reached a 98%-100% <strong>of</strong> electronic<br />
submissions <strong>of</strong> notices, and in ALL the EU countries such percentage <strong>of</strong> adoption <strong>of</strong><br />
electronic submission is higher then 80%.<br />
Finally, Mr Reis and Mr.Hardy <strong>pre</strong>sented the new version <strong>of</strong> TED, that will be online by<br />
mid March 2010 at http://ted.<strong>eu</strong>ropa.<strong>eu</strong><br />
4 Conclusion / Closure<br />
Mr Renner summarised the main outcomes <strong>of</strong> the workshop:<br />
• The eTendering adoption in the EU countries has already reached good results<br />
and this process is progressing very well, event if not in a uniform way in all the<br />
countries.<br />
• The Commission is expected to play a crucial role in supporting this process,<br />
mainly by facilitating the harmonisation <strong>of</strong> legislations, supporting the adoption <strong>of</strong><br />
interoperable solutions, giving also practical support, for example to develop<br />
solutions to remove linguistic barriers,<br />
• The importance <strong>of</strong> sharing know-how and improve training has been remarked by<br />
all the speakers.<br />
• There are still small volumes <strong>of</strong> cross-border procurement procedures,<br />
sometimes due to legislative and cultural barriers and sometimes also due to<br />
reluctance <strong>of</strong> the Contracting Authorities in opening up the competition to foreign<br />
bidders<br />
The chairmen, Mr. Wolfang Renner and Mrs Eva Coscia, thanked the speakers and the<br />
attendants for having created a very stimulating and interactive atmosphere and will<br />
invite everybody to continue a fruitful sharing <strong>of</strong> knowledge and experience by<br />
participating in the life <strong>of</strong> the <strong>eProcurement</strong> <strong>Forum</strong> community and in the various running<br />
initiatives mentioned during the workshop.<br />
5 Workshop participants<br />
The <strong>eProcurement</strong> <strong>Forum</strong> facilitators and the local organizers from Auftrag.at and<br />
Wiener Zeitung would like to thank everyone who participated in the workshop.<br />
The attendee-list is reported below.<br />
Elisabeth Gruenmann auftrag.at Austria<br />
Eva Alessandra Coscia TXT e-solutions spa Italy<br />
Ngoc Nguyen Auftrag.at Austria<br />
Kornelis Drijfhout The Ministry <strong>of</strong> Economic Affairs Netherlands<br />
Heleen Mosselman TenderNed Netherlands<br />
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February 2010<br />
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Nils Fjelkegarrd Kammarkollegiet Sweden<br />
Manuel Cano Nexus IT Spain<br />
Pierre FAU<br />
Valadares<br />
ATEXO France<br />
Luis<br />
Tavares IST-CESUR Portugal<br />
Bruno Rottoli CSAmed Italy<br />
Markus Tanner State Secretariat for Economic Affairs (SECO) Switzerland<br />
Joao Pereira Vortal Connecting Business, SA Portugal<br />
Girod Stephan Simap Switzerland<br />
United<br />
Grahame Steed BiP Solutions<br />
Kingdom<br />
Blok Hans Ministry <strong>of</strong> Economic Affairs Netherlands<br />
Marco Tardioli European Commission Italy<br />
Anna Zanini Council <strong>of</strong> the EU EU Institutions<br />
Olaf Tasser ÖBB Austria<br />
Antonio Aguiar Costa Technical Superior Institute (University <strong>of</strong> Lisbon) Portugal<br />
Marc<br />
Procurement Agency <strong>of</strong> the Federal Ministry <strong>of</strong> the<br />
Christopher Schmidt Interior Germany<br />
Roland Irnberger ÖBB-Infrastruktur AG Austria<br />
Paul Humann auftrag.at ausschreibungsservice gmbH Austria<br />
N<strong>eu</strong>bauer Reinhard Austrian Federal Railways - Purchasing Systems Austria<br />
Weinlich Christoph ÖBB Dienstleistungs GmbH Austria<br />
Clint Mint<strong>of</strong>f MITA Malta<br />
Hubert Reisner Bundesvergabeamt - Federal Public Procurement Office Austria<br />
Didier Hardy European Commission/Publications Office EU Institutions<br />
Peter Mattes OEBB Infrastruktur AG Austria<br />
Gianluca Papa European Commission EU Institutions<br />
Martin Spitzenberger Federal Chancellery Austria<br />
Pedro Ferreira Im<strong>pre</strong>nsa Nacional Casa da Moeda, SA Portugal<br />
United<br />
Richard Baker Sequence<br />
Kingdom<br />
Johannes Werner Federal Computing Centre <strong>of</strong> Austria Austria<br />
Gerard Wnuk ESA - HQ France<br />
Derrick Pisani Malta Information Technology Agency (MITA) Malta<br />
Emir Prcic Auftragnehmerkataster Österreich Austria<br />
Markus Kr<strong>eu</strong>zinger Auftragnehmerkataster Österreich Austria<br />
Carlos Ribeiro Im<strong>pre</strong>nsa Nacional Casa da Moeda, SA Portugal<br />
Gianmaria Casella CSAmed Italy<br />
Maier Rudolf ANKÖ– Auftragnehmerkataster Österreich Austria<br />
Dusan Soltes Slovakia<br />
Christian Galinski Infoterm Austria<br />
Sibylle Brunner Austria<br />
6 Results from the evaluation questionnaires<br />
18 questionnaires have been completed and returned at the end <strong>of</strong> the event. The<br />
provided information has been analysed and the most relevant results are reported<br />
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February 2010<br />
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elow. The workshop has been evaluated in highly positive terms, as the figures in the<br />
table below can demonstrate:<br />
Very high High Medium Low<br />
Satisfaction about the whole event 9 9 0 0<br />
Satisfaction about the morning session 6 12 0 0<br />
Satisfaction about the afternoon<br />
session 10 8 0 0<br />
Contribution to share knowledge and<br />
experience among pr<strong>of</strong>essionals<br />
working on <strong>eProcurement</strong> 15 3 0 0<br />
Satisfaction about contributions from<br />
the other attendees 5 12 1 0<br />
Results <strong>of</strong> satisfaction displayed in charts:<br />
16<br />
14<br />
12<br />
10<br />
8<br />
6<br />
4<br />
2<br />
0<br />
Satisfaction about the<br />
whole event<br />
Satisfaction about the<br />
morning session<br />
Satisfaction about the<br />
afternoon session<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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Contribution to share<br />
knowledge and<br />
experience among<br />
pr<strong>of</strong>essionals working<br />
on <strong>eProcurement</strong><br />
Relevance <strong>of</strong> the <strong>pre</strong>sented content to own experience and activities?<br />
Satisfaction about<br />
contributions from the<br />
other attendees<br />
very relevant 12<br />
somewhat relevant 6<br />
not relevant 0<br />
Usage <strong>of</strong> eSignatures - personal use:<br />
33,33% YES<br />
66,67% NO<br />
Usage <strong>of</strong> eSignatures - by organisation<br />
55,56% YES<br />
44,44% NO<br />
Very high<br />
High<br />
Medium<br />
In addition, attendants suggested a number <strong>of</strong> topics for the next <strong>eProcurement</strong> <strong>Forum</strong><br />
workshops, among which:<br />
Detailed topics about solutions and handling problems<br />
Low
interface <strong>of</strong> <strong>pre</strong>/post <strong>awarding</strong><br />
potential markets, total eprocurement solutions<br />
Security <strong>of</strong> bid<br />
the boarder area <strong>of</strong> <strong>pre</strong>-award meets postaward<br />
more discussion and working out special problem/topics<br />
eSignature, eSubmission, eCatalogue<br />
automatic comparison <strong>of</strong> tables/tenders - after tender opening & validation<br />
change-management, trainings, key-success factores<br />
Report on the “<strong>Uptake</strong> <strong>of</strong> <strong>pre</strong>-<strong>awarding</strong> <strong>phases</strong> in <strong>eProcurement</strong>” Workshop – Vienna, 22nd<br />
February 2010<br />
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