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Handling of Incoming Mail - d.velop AG

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dbs | incoming mail handling<br />

digital business solution<br />

<strong>Handling</strong> <strong>of</strong><br />

<strong>Incoming</strong> <strong>Mail</strong>


dbs | incoming mail handling<br />

“Digital processing and automatic distribution <strong>of</strong> incoming mail reduces idle and transport times, ac-<br />

celerates handling, and lets you plan the use <strong>of</strong> your resources more effectively. This makes your<br />

company more flexible and ultimately results in tremendous savings.”<br />

As an established standard solution,<br />

dbs | incoming mail handling makes it<br />

easy to digitally capture all inbound<br />

documents, whether in letter or e-mail<br />

format (including attachments), process<br />

these documents, and archive them in<br />

a revision-pro<strong>of</strong> and legally-compliant<br />

format. The system works equally well<br />

for invoices, proposals, or delivery certificates.<br />

All information is available from<br />

a central location so employees at any<br />

site have immediate access.<br />

The solution from d.<strong>velop</strong> <strong>AG</strong> handles<br />

e-mails or other electronic documents<br />

as well as documents arriving each day<br />

in the regular mail. Paper-based documents<br />

are scanned, classified according<br />

to type, and their content read-out<br />

in order to extract additional information.<br />

In the digital inbox, you can view all incoming documents as if they were lying<br />

on your desk, making it easy to start or participate in workflows.<br />

This information is then filed in the digital<br />

archive in a legally-compliant and<br />

revision-pro<strong>of</strong> format together with the<br />

document itself. Authorized employees<br />

– even those at remote locations – can<br />

then use the advanced search function<br />

to access relevant documents and information<br />

within seconds.<br />

Digital inbox<br />

The system references internal rules<br />

and information about the digital documents<br />

to automatically distribute them<br />

to the responsible people. These people<br />

receive the documents in their personal<br />

“inbox” directly on their screen.<br />

For example, incoming invoices will be<br />

forwarded to the accounting department,<br />

but requests for proposal will be<br />

sent to sales.<br />

Easy to use<br />

• Straightforward, rapid handling <strong>of</strong><br />

incoming mail from your workstation<br />

• Rapid processing ensured<br />

• Automatic document distribution<br />

minimizes manual tasks<br />

• Improved efficiency frees up more<br />

time to handle the underlying matter<br />

• Improved availability <strong>of</strong> information<br />

• Higher service quality<br />

• Lower process costs<br />

• More efficient use <strong>of</strong> resources<br />

• Complies with legal<br />

requirements<br />

• Integration <strong>of</strong> e-mails<br />

<strong>Incoming</strong> documents can be processed through automated workflows and quickly<br />

distributed to the right people.


dbs | incoming mail handling<br />

Automatic load balancing ensures that<br />

the work load is distributed evenly to<br />

internal employees or branch <strong>of</strong>fices.<br />

When needed, the system can even<br />

take sick days or vacation time into consideration.<br />

Legally impeccable<br />

Documents are archived in revisionpro<strong>of</strong><br />

formats like PDF/A or TIFF for longterm<br />

availability. This ensures that you<br />

can directly access your documents<br />

even long past the mandated retention<br />

periods.<br />

The incoming mail solution also considers<br />

legal requirements for digital archiving,<br />

so you are always on the safe side<br />

in the event <strong>of</strong> an audit.<br />

In this way, the d.<strong>velop</strong> solution enables<br />

you to handle documents faster,<br />

improve service quality, cut down on<br />

manual work, and quickly amortize the<br />

cost <strong>of</strong> the s<strong>of</strong>tware.<br />

<strong>Incoming</strong><br />

mail<br />

E-mails<br />

Scanning<br />

(individually or<br />

as a batch)<br />

Classification/<br />

attributes<br />

Modular expansion<br />

These days, e-mails are increasingly<br />

likely to contain business-relevant information<br />

and must be handled just like<br />

letters that arrive in the regular mail.<br />

Accordingly, dbs | incoming mail handling<br />

can be expanded with additional<br />

modules. With the d.<strong>velop</strong> e-mail management<br />

module, you will have truly<br />

immediate access to all documents, regardless<br />

<strong>of</strong> how they originally arrived<br />

at the company. The scope <strong>of</strong> functions<br />

can be expanded modularly and individually<br />

adapted when used in conjunction<br />

with other d.<strong>velop</strong> solutions,<br />

such as electronic contract management<br />

or digital incoming invoice processing.<br />

Experts from d.<strong>velop</strong> <strong>AG</strong> are happy to<br />

share their knowledge and provide individualized<br />

and pr<strong>of</strong>essional consultation.<br />

Challenge us!<br />

Process-oriented<br />

archiving<br />

Electronic record<br />

formation<br />

Digital handling <strong>of</strong> incoming mail by d.<strong>velop</strong> accelerates and optimizes the entire process chain for inbound documents.<br />

On the cutting edge<br />

• Intuitive technology keeps<br />

operational and maintenance<br />

costs low<br />

• The solution is quickly implemented<br />

and brought into action<br />

• Straightforward monitoring <strong>of</strong><br />

processes with a single tool<br />

• Easily establish new scan<br />

classes<br />

• <strong>Mail</strong> can be distributed digitally<br />

to multiple locations<br />

• Optimization in operation in your<br />

company<br />

Sharing <strong>of</strong><br />

information<br />

Rules-based<br />

circulation<br />

Load-based<br />

distribution


dbs | incoming mail handling<br />

d.<strong>velop</strong> <strong>AG</strong> is headquartered in Gescher,<br />

Germany. It is an innovative and<br />

dynamic IT services firm specializing in<br />

enterprise content management (ECM),<br />

digital archiving, document and workflow<br />

management, and knowledge management.<br />

Since 1992, the name d.<strong>velop</strong><br />

has stood for efficiency, creativity, and<br />

success. As a leading provider in the<br />

<strong>AG</strong><br />

A company <strong>of</strong> the d.<strong>velop</strong> Group<br />

Schildarpstraße 6–8<br />

48712 Gescher, Germany<br />

Tel. +49 2542 9307-0<br />

Fax +49 2542 9307-20<br />

www.d-<strong>velop</strong>.de<br />

info@d-<strong>velop</strong>.de<br />

ECM market, we de<strong>velop</strong> solutions for<br />

industry, trade, logistics, banking, insurance<br />

companies, public administration,<br />

healthcare, and other sectors. Our highly<br />

skilled employees and partners create<br />

customer-oriented solutions used<br />

by companies <strong>of</strong> all types and sizes to<br />

optimize their business processes and<br />

gain a competitive advantage in the<br />

As <strong>of</strong>: July 2011. All rights and changes reserved. Solutions are implemented individually for each company and may deviate from the functions described here.<br />

marketplace. Our business is founded<br />

upon solid ethical principles and collaborative<br />

working relationships. dbs | mail<br />

handling is one <strong>of</strong> twelve established<br />

standard solutions from d.<strong>velop</strong> <strong>AG</strong>.

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