COVID-19 Local Resource Guide

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

A local resource guide<br />

Covid-<strong>19</strong> 101<br />

Health services<br />

Need to know<br />

Food services<br />

Social services<br />

Inside:<br />

Produced in partnership with:<br />

Mou nta i n Ti m e s

Covid-<strong>19</strong> 101<br />

What is Coronavirus and Covid-<strong>19</strong>?<br />

Coronaviruses are a large group of viruses that can cause illnesses ranging from the common cold to more serious respiratory infections like bronchitis,<br />

pneumonia or severe acute respiratory syndrome (SARS). Covid-<strong>19</strong> is the specific illness caused by this novel coronavirus. Covid-<strong>19</strong> specifically causes a respiratory<br />

infection with common signs including respiratory symptoms, fever, coughing, shortness of breath, and breathing difficulties.<br />

How mitigation measures worked to keep<br />

cases, deaths lower than projected<br />

By Polly Miula<br />

Since the first confirmed case of<br />

Covid-<strong>19</strong> in Vermont on March 7,<br />

Governor Phil Scott and his administration<br />

has taken swift action to<br />

shore up the necessary supplies<br />

for testing and treatment, expand<br />

medical facilities to handle a surge<br />

of patients should demand overtake<br />

hospital capacity, and implement<br />

mitigation measures for social<br />

distancing to flatten the curve of<br />

infection.<br />

Although, at first, testing was<br />

not widely available and hospitals<br />

and clinics had to ration personal<br />

protective equipment (PPE), the<br />

governor and his team worked creatively<br />

and successfully to increase<br />

supplies and got them both faster<br />

and in greater quantity than neighboring<br />

states.<br />

By the end of March anyone with<br />

symptoms of Covid-<strong>19</strong> could get a<br />

test, via their primary care doctor’s<br />

recommendation.<br />

While supplies of PPE were still<br />

being rationed to some extent at<br />

the end of April —Rutland Regional<br />

Medical Center continued to reuse<br />

N-95 masks after putting them in<br />

paper bags for five days to disinfect,<br />

(FAQs page 5)—<br />

the state reported<br />

that within weeks<br />

of the first confirmed<br />

case it had<br />

enough supply to<br />

get through the<br />

highest projected<br />

surge.<br />

But perhaps the most effective<br />

measures that Scott took were the<br />

mitigation measures he put in place<br />

by executive order.<br />

On March 13, he declared a State<br />

of Emergency, but started mitigation<br />

orders slowly by limiting nonessential<br />

public gatherings to 250<br />

or less at first. (He then decreased<br />

that number every few days until the<br />

max was set to 10 on March 21.)<br />

The closure of Pre-K-12 schools<br />

on March 15 was the first of many<br />

that required major life adjustments<br />

for many Vermonters.<br />

Bars and restaurants were next to<br />

close on March 16.<br />

On March 21 he ordered the<br />

2 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020<br />

Governor Phil Scott<br />

closure of close-contact businesses,<br />

followed on March 24 by the stricter<br />

“Stay Home, Stay Safe” order, which<br />

closed all in-person operations for<br />

all non-essential businesses and<br />

directed Vermonters to stay at home,<br />

leaving only for essential reasons,<br />

critical to health and safety.<br />

On April 10 he extended the State<br />

of Emergency declaration and all<br />

“The more quickly and closely we follow these<br />

stay-at-home measures, the faster and safer we<br />

can get through this and get our daily lives, and<br />

our economy, moving again,” said Governor Scott.<br />

subsequent mitigation measures<br />

through May 15. (See detailed time<br />

line on page 3.)<br />

“I need all Vermonters to understand<br />

that the more quickly and<br />

closely we follow these stay-athome<br />

measures, the faster and safer<br />

we can get through this and get our<br />

daily lives, and our economy, moving<br />

again. I have tremendous faith in<br />

Vermonters and our ability to follow<br />

these guidelines, to save lives and<br />

support each other throughout –<br />

even as we are physical separated,”<br />

Scott said.<br />

“Vermonters are literally saving<br />

hundreds of lives by staying home,”<br />

Scott reminded his constituents<br />

frequently.<br />

“We will continue to watch the<br />

trends, and as soon as the data<br />

shows a downward trend, we can<br />

open the spigot, a quarter turn at<br />

a time, to get folks back to work in<br />

a way that’s responsible and safe.<br />

Please know, I will work every hour<br />

of every day, for as long as it takes,<br />

to see Vermont through this and to<br />

help rebuild stronger than we were<br />

before.”<br />

Phased reopening<br />

The April 10 extension order,<br />

however, authorizes lodging operators<br />

to accept reservations for stays<br />

and events occurring on June 15 or<br />

later.<br />

Next, on April 17, Scott announced<br />

a phased restart of the<br />

economy, allowing small crews/<br />

offices of one-two people to reopen<br />

on April 20 and for retailers to open<br />

for delivery and curb-side service.<br />

It also allowed farmers’ markets to<br />

open May 1.<br />

Scott announced that more<br />

measures would be relaxed each<br />

Friday so long as the positive trends<br />

continued.<br />

Scott emphasized that reopening<br />

was only possible<br />

because the mitigation<br />

measures<br />

had worked to<br />

slow the expected<br />

spread of the<br />

virus.<br />

Specifically,<br />

the state’s modeling<br />

at that time showed the growth<br />

rate in new cases had averaged below<br />

4% for the last 12 days, the rate<br />

at which cases double had slowed<br />

dramatically, and the number of<br />

people requiring hospitalizations<br />

remained stable.<br />

“We’re seeing some promising<br />

results and continue to trend below<br />

even the best-case scenarios predicted<br />

in recent forecasting,” said<br />

Scott.<br />

The governor’s measured,<br />

phased approach to reopen the<br />

economy balances the need to improve<br />

overall social and economic<br />

wellbeing with the need to prevent a<br />

resurgence of Covid-<strong>19</strong> outbreaks.<br />

Stay healthy & safe<br />

5 ways to protect yourself and others<br />

1. Wash your hands frequently for at least 20 seconds<br />

with antibacterial soap and water. By doing<br />

this you eliminate viruses and avoid infection by<br />

then touching your eyes, mouth, and nose.<br />

2. Utilize hand sanitizer (60% alcohol or more)<br />

when hand washing is not an immediate option.<br />

3. Remain home as much as possible. Self-quarantine<br />

is the best way to help prevent spread.<br />

4. Clean and disinfect frequently touched objects<br />

and surfaces — including your phone.<br />

5. Wear a cloth mask covering your mouth and<br />

nose if you need to leave your home for an essential<br />

purpose or will be near other people.<br />

If you are sick or concerned about your health, call<br />

your healthcare provider by phone. Please avoid going<br />

to the hospital, except in a life-threatening situation.<br />

Courtesy of RRMC<br />

A medical professional wearing a face mask for training<br />

at the Spartan Arena surge site holds up instructions for<br />

how to handwash properly.

Covid-<strong>19</strong> 101<br />

New and cumulative cases of Covid-<strong>19</strong> in Vermont<br />

Courtesy of the Vermont Department of Health<br />

3/8/20<br />

3/15/20<br />

3/22/20<br />

3/29/20<br />

4/5/20<br />

4/12/20<br />

“Stay Home, Stay Safe” order<br />

Charts show positive trends compared to earlier modeling of case volumes<br />

Governor Phil Scott gradually began reopening the state economy due to modeling mid-April that continued to show significantly slowing of new confirmed cases. The charts above<br />

show various earlier projections of case volume compared to the actual number reported . As you can see reality beat all but the very best case projection (shown in purple). The bar<br />

graph at the bottom shows new cases per day — evidence that Vermonters have been successful at “flattening the curve” here, at least thus far.<br />

Vermont’s response to Covid-<strong>19</strong>, a timeline of executive orders<br />

• April 17, Governor Scott ordered the U.S. and Vermont flags to fly at half-mast the <strong>19</strong>th of every month of 2020 to honor those Vermonters who died from Covid-<strong>19</strong>.<br />

• April 17, Governor Scott announced a phased restart of Vermont’s economy, where 1-2 people operations can open following strict safety and social distancing protocols.<br />

• April 14, Governor Scott announced the establishment of the State of Vermont Economic Mitigation & Recovery Task Force.<br />

• April 10, Governor Scott extended Vermont’s State of Emergency through May 15, which also extended the expiration of all other mitigation directives.<br />

• April 7, Governor Phil Scott requested federal disaster funds. April 8 the request was approved. (All 50 states were under a disaster declaration for first time in U.S. history.)<br />

• April 2, Governor Scott announced additional medical surge locations, expanding the state capacity by hundreds of beds including a surge location at Spartan Arena for<br />

Rutland Regional Medical Center adding 150 beds.<br />

• March 30, Governor Scott ordered residents and non-residents coming from outside the state for anything other than an essential purpose to home-quarantine for 14<br />

days and strongly discouraged travel to Vermont by those located in Covid-<strong>19</strong> “hot spots” designated by the CDC.<br />

• March 26, Governor Scott directed schools to remain dismissed for in-person instruction through the end of the 20<strong>19</strong>-2020 school year.<br />

• March 24, Governor Scott issued a “Stay Home, Stay Safe” order and directed the closure of in-person operations for all non-essential businesses (effective March 25-April 15).<br />

• March 23, Governor Scott ordered telecommuting or work from home procedures for all businesses and not-for-profit entities, to the maximum extent possible.<br />

• March 21, Governor Scott ordered the closure of close-contact businesses.<br />

• March 21, Governor Scott further restricted non-essential gatherings to 10 or less people.<br />

• March 20, Governor Scott ordered suspension of all non-essential adult elective surgery and medical surgical procedures.<br />

• March <strong>19</strong>, Governor Scott authorized takeout and delivery of alcoholic beverages with food orders.<br />

• March 18, Governor Scott suspended in-person transactions at the Department of Motor Vehicles.<br />

• March 17, Governor Scott directed childcare centers to close.<br />

• March 16, Governor Scott ordered the closure of all bars and restaurants (takeout and delivery service are still permitted.)<br />

• March 16, Governor Scott restricted gatherings to 50 or less or 50% of occupancy of a facility.<br />

• March 15, Governor Scott directed the dismissal of Pre-K-12 schools.<br />

• March 13, Governor Scott restricted visitor access at long-term care facilities.<br />

• March 13, Governor Scott declared a State of Emergency.<br />

• March 13, Governor Scott restricted non-essential gatherings of more than 250 people in a single room or a single space; and prohibited all non-essential out-of-state<br />

travel by state employees.<br />

• March 7, the first case of Covid-<strong>19</strong> was confirmed in Vermont.<br />

For more information or to see current executive orders visit governor.vermont.gov.<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 3

How Rutland Regional Medical Center<br />

prepared for peak outbreak<br />

CEO Claudio Fort says hospital is “ok for now” on PPE<br />

By Polly Mikula<br />

Health services<br />

Courtesy of Rutland Regional Medcal Center<br />

Rutland area nurses train at Castleton University’s Spartan Arena, which was converted to a surge location for 100-150<br />

non-Covid-<strong>19</strong> patients, should demand at Rutland Regional Medical Center exceed its capacity.<br />

Emergency contacts<br />

• Call 9-1-1 for all emergencies.<br />

• Call your primary care physician or a community health clinic if you are sick or<br />

think that you have symptoms of Covid- <strong>19</strong>.<br />

• Department of Childrens and Families: 1-800-649-5285 or dcf.vermont.gov/<br />

cdd/covid-<strong>19</strong><br />

• Domestic and sexual abuse: 802-775-3232 or nscvt.org<br />

• Vermont State Police: 802-244-8727 or vsp.vermont.gov/covid<strong>19</strong><br />

On April 2, Governor Phil Scott announced new steps<br />

in the state’s plan to prepare for a surge in Covid-<strong>19</strong><br />

cases, and in turn, the need for additional hospital and<br />

medical capacity.<br />

“While we hope we will not need this extra capacity,<br />

our modeling indicates we must be prepared for a significant<br />

surge in medical care to treat Covid-<strong>19</strong> patients.<br />

We are taking these steps to ensure we are as prepared as<br />

possible for what could come,” Scott said.<br />

The plan added 950 beds, at surge sites, to the 662<br />

currently available beds throughout the state. Rutland<br />

Regional Medical Center added 100-150 of those and<br />

constructed the site at Castleton University’s Spartan<br />

Arena.<br />

“Rutland is proud to support these efforts to address<br />

increased medical need due to Covid-<strong>19</strong>,” said Claudio<br />

Fort, president and chief executive officer of Rutland<br />

Regional Medical Center. “Our teams are working closely<br />

with all of our health care partners to protect our staff<br />

and keep our communities safe.”<br />

It was a regional effort. Firefighters from City of Rutland<br />

Fire Department and Rutland Town Fire Department<br />

laid down the floor at Spartan Arena.<br />

“It takes a community, and we thank these first<br />

responders for stepping up and ‘stomping’ that floor,”<br />

RRMC wrote on its Facebook page.<br />

While earlier in April the surge sites seemed prudent,<br />

by the end of the month it seemed unlikely that they’d be<br />

utilized.<br />

Before RRMC would have a need to utilize the Spartan<br />

Area surge location, it would first open up other areas of<br />

the hospital: “Once we exceeded the capacity within the<br />

hospital we’ll move to alternative care sites outside the<br />

hospital,” said Fort.<br />

When the hospital converts a section, wing or floor,<br />

to handle more Covid-<strong>19</strong> patients, it converts the space<br />

to be a “negative pressure area,” explained Tom Rounds,<br />

RN and director of the RRMC Emergency Department,<br />

during an interview with Tom Donahue of BROC on<br />

PEGTV. To create a negative pressure area “machines<br />

draw down the pressure in that space and exhaust it out<br />

of the building,” he said, which helps protect the other<br />

patients and the staff from airborne pathogens and<br />

helps to reduce the spread of the virus.<br />

RRMC prepared > 26<br />

Rutland County<br />

health clinics:<br />

Community Health Centers of Rutland Region<br />

Rutland Allen Pond<br />

71 Allen Pond, Suite 403, Rutland, VT<br />

Phone: (802) 772-7992<br />

Rutland Stratton Road<br />

215 Stratton Road, Rutland, VT<br />

Phone: (802) 773-3386<br />

Brandon<br />

420 Grove Street, Brandon, VT<br />

Phone: (802)247-6305<br />

Castleton<br />

275 Rte 30 North, Bomoseen, VT<br />

Phone: (802)468-5641<br />

West Pawlet/Mettowee<br />

278 VT Route 149, West Pawlet, VT<br />

Phone: (802)645-0580<br />

Shorewell<br />

2987 VT Route 22A, Shoreham, VT<br />

Phone: (802) 897-7000<br />

Common Street Health Center<br />

145 Allen St, Rutland, VT<br />

Phone: (802) 773-1321<br />

Convenient Medical Care<br />

25 N Main St, Rutland, VT<br />

Phone: (802) 775-8032<br />

Park Street Healthshare<br />

145 State St, Rutland, VT<br />

Phone: (802) 775-1360<br />

Express Care Castleton<br />

275 Route 30 North, Bomoseen, VT<br />

Phone: (802) 468-5641<br />

ClearChoiceMD Urgent Care<br />

173 S Main St, Rutland, VT<br />

Phone: (802) 772-4165<br />

Specialty:<br />

Killington Medical Clinic<br />

3902 Killington Rd, Killington, VT<br />

Phone: (802) 422-6125<br />

Rutland Regional Behavioral Health<br />

1 Commons St, Rutland, VT<br />

Phone: (802) 747-1857<br />

Rutland Community Based Outpatient Clinic<br />

(Veteran’s Hospital)<br />

232 West St, Rutland, VT<br />

Phone: (802) 772-2300<br />

Covid-<strong>19</strong> info resources<br />

• The Vermont Department of Health: healthvermont.gov/covid<strong>19</strong><br />

• Vermont 211: Call 2-1-1 or text your zipcode to 898211 or visit vermont211.org.<br />

• Vermont Agency of Commerce and Community Development: accd.vermont.<br />

gov/covid-<strong>19</strong><br />

• The World Health Organization: who.int<br />

• Centers for Disease Control and Prevention: cdc.gov<br />

• Johns Hopkins Coronavirus <strong>Resource</strong> Center: coronavirus.jhu.edu<br />

4 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020

How can you help prevent<br />

getting the virus?<br />

• Stay at least 6 feet away from<br />

others. Stay at home as much as<br />

possible.<br />

• Avoid close contact with people<br />

who are sick.<br />

• Avoid touching your eyes, nose,<br />

and mouth.<br />

• Stay home when you are sick.<br />

• Cover your coughs and sneezes<br />

with your sleeve or a tissue, then<br />

throw the tissue in the trash.<br />

• Clean and disinfect frequently<br />

touched objects and surfaces using<br />

a regular household cleaning<br />

spray or wipe. Do not flush wipes.<br />

• Wash your hands often with soap<br />

and water for at least 20 seconds,<br />

especially after going to the bathroom;<br />

before eating; and after<br />

blowing your nose, coughing, or<br />

sneezing.<br />

• If soap and water are not readily<br />

available, use an alcohol-based<br />

hand sanitizer with at least 60%<br />

alcohol.<br />

What are the symptoms ?<br />

Symptoms reported for patients with<br />

Covid-<strong>19</strong> include mild to severe respiratory<br />

illness: fever, cough, shortness of<br />

breath. Call your health care professional<br />

if you develop symptoms and have been<br />

in close contact with a person known to<br />

have Covid-<strong>19</strong>. Find more information on<br />

the Health Department’s website: healthvermont.gov/Covid<strong>19</strong>.<br />

What should I do if I think I<br />

may have Covid-<strong>19</strong>?<br />

Isolate at home: Don’t leave home,<br />

except to get medical care. Call ahead<br />

before visiting a health care provider or<br />

emergency department. Most people<br />

with mild illness can recover at home.<br />

While there is no specific treatment for<br />

Covid-<strong>19</strong>, you should get plenty of rest,<br />

drink plenty of fluids, and take feverreducing<br />

medication if needed. As much<br />

as possible, stay in a specific room in your<br />

home and use a separate bathroom. Stay<br />

at least six feet away from others in your<br />

home at all times. Don’t share household<br />

items.<br />

What about my pets?<br />

If you are sick, have someone else care<br />

for your pets. Although no animals have<br />

been reported to get sick with Covid-<strong>19</strong>,<br />

people with the virus should limit contact<br />

with animals until more information<br />

is known. Just like other objects, it is<br />

thought that the virus could live on the<br />

surface of your pet for some amount of<br />

time. If you do care for your pet, wash<br />

your hands before and after.<br />

When can I stop isolating?<br />

People with Covid-<strong>19</strong> who have stayed<br />

home (home isolated) can stop home<br />

Need to know<br />

Answers to Vermonters’ frequently asked questions<br />

isolation, even without a negative test,<br />

under the following conditions:<br />

• You have had no fever for at least<br />

72 hours (that is three full days of<br />

no fever without the use of medicine<br />

that reduces fevers) AND<br />

• other symptoms have improved<br />

(for example, when your cough or<br />

shortness of breath have improved)<br />

AND<br />

• at least 7 days have passed since<br />

your symptoms first appeared<br />

If testing is available to you then you<br />

can stop home isolation after:<br />

• You no longer have a fever (without<br />

the use medicine that reduces<br />

fevers) AND<br />

• other symptoms have improved<br />

(for example, when your cough or<br />

shortness of breath have improved)<br />

AND<br />

• you received two negative tests<br />

in a row, 24 hours apart. (CDC<br />

guidelines may change, so always<br />

adhere to the current protocol.)<br />

Can people who recover from<br />

Covid-<strong>19</strong> be infected again?<br />

The immune response to Covid-<strong>19</strong><br />

is not yet understood. Patients with<br />

another type of coronavirus, MERS-CoV<br />

(also known as MERS) are unlikely to be<br />

re-infected shortly after they recover, but<br />

it is not yet known whether this is true for<br />

people sick from Covid-<strong>19</strong>.<br />

What is isolation, quarantine and<br />

self-observation?<br />

Isolation is for people who are sick<br />

with Covid-<strong>19</strong>. Quarantine is for people<br />

with no symptoms and who were in close<br />

contact with someone sick with Covid-<strong>19</strong><br />

or are returning to Vermont from out of<br />

the state.<br />

Self-observation is for other Vermonters<br />

who don’t have symptoms (something<br />

we should all always be doing).<br />

How long can the virus live<br />

on surfaces?<br />

Per CDC: Current evidence suggests<br />

that novel coronavirus may live for hours<br />

to days on surfaces made from a variety of<br />

materials.<br />

According to a recent study published in<br />

the New England Journal of Medicine, the<br />

Covid-<strong>19</strong> virus is viable for up to 72 hours<br />

on plastics, 48 hours on stainless steel, 24<br />

hours on cardboard, and four hours on<br />

copper. It is also detectable in the air for<br />

three hours.<br />

But there are certainly a lot of conflicting<br />

reports. Dr. Rick A. Hildebrant, chief medical<br />

information officer and medical director<br />

for hospital medicine at RRMC, said the<br />

virus “lasts the longest on stainless steel<br />

for some reason. For paper, it seems to last<br />

for about 3 days,” he added. So with paper<br />

masks and paper respirators at the hospital<br />

they simply put them in a bag for five days<br />

“then we consider them sterilized,” he said.<br />

The same could be done with your mail, he<br />

suggested.<br />

Is it safe to grocery shop?<br />

Currently there is no evidence to show<br />

that Covid-<strong>19</strong> is spread through food or<br />

food packaging. However, there is concern<br />

about the ability to keep physical distance<br />

from other shoppers and to reduce your<br />

risk of getting sick while getting groceries.<br />

The Vermont Retail & Grocers Association<br />

has a regularly updated list of what retailers<br />

and grocers throughout the state are<br />

doing to combat the Covid-<strong>19</strong> pandemic.<br />

These services range from limited delivery,<br />

to curbside pickup and designated shopping<br />

hours for vulnerable populations. Visit<br />

vtrga.org.<br />

Anyone who is sick or thinks they might<br />

be sick should stay home. Ask a family<br />

member, friend or neighbor to help you get<br />

your groceries, or see about having food<br />

delivered.<br />

When you leave the store, you should<br />

wash your hands or use hand sanitizer.<br />

What soap is best?<br />

“Broadly speaking there are two kinds<br />

of soaps that you can buy: there antibacterial<br />

soaps and then there’s nonanti-bacterial<br />

soap,” explained Dr. Rick A.<br />

Hildebrant. “This is not a bacteria so an<br />

anti-bacterial soap is not going to be any<br />

more affective than a regular soap… just<br />

make sure you are washing your hands appropriately,”<br />

he said referencing a meme<br />

“imagine you’re chopping up jalapenos<br />

and then you have to take your contacts<br />

out, use that level of diligence washing<br />

your hands and you’ll be sure that you’re<br />

appropriately cleaning them.”<br />

Do homemade face<br />

masks work?<br />

Dr. Rick A. Hildebrant summarized this<br />

the best, saying, “Paper masks prevent<br />

others from getting your sickness. It only<br />

works if everyone wears them because<br />

then those who are sick won’t be infecting<br />

others (many might not know they’re sick).<br />

“N95 respirators actually filter 95%<br />

of the particles that you inhale. They are<br />

designed to protect health care workers<br />

from getting ill from others.<br />

“Yes, cloth and paper masks work if everyone<br />

wears them but they do not protect<br />

you individually from getting ill,” he said.<br />

Just to be clear, he recommends<br />

everyone wear them in public. Just as the<br />

governor does.<br />

I have a second home or a<br />

seasonal home in Vermont.<br />

Can I come to Vermont?<br />

If you are a second or seasonal homeowner<br />

(including an RV located in Vermont),<br />

you are encouraged to stay in your<br />

primary home unless you don’t have other<br />

options. If you do travel to Vermont from<br />

out-of-state, you must do a 14-day quarantine<br />

as soon as you arrive and comply<br />

with all of the “Stay Home, Stay Safe” order.<br />

How will we know when it is<br />

safe to relax social distancing?<br />

Leaders around the world are constantly<br />

working with scientists and other<br />

experts to come up with plans to relax<br />

stay-at-home orders and reopen the<br />

economy. The risk is opening up too much<br />

too quickly and causing the virus to ramp<br />

up again, potentially causing another<br />

spike of cases. Most agree that testing has<br />

to be available to everyone that shows<br />

even mild symptoms with contact tracing<br />

to quarantine all who may be contagious<br />

to limit viral spread.<br />

Governor Scott’s “Stay Home, Stay Safe”<br />

order extends through May 15. But some<br />

relaxing measures have been put in place<br />

and more are likely to follow.<br />

For more information visit apps.health.<br />

vermont.gov/Covid/faq.<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 5

Stepping up to feed Rutland County<br />

The Covid-<strong>19</strong> pandemic has changed many services, qualification parameters and protocols for accessing services provided — including food services. Here is a list of resources<br />

for those needing assistance, or not —grocery store hours have also changed to allow for sanitation and restocking as well as senior hours and/or density limitations.<br />

Grocery stores update<br />

hours, offerings<br />

Price Chopper in Rutland and West Rutland is open<br />

for one hour in the morning from 6 a.m.-7 a.m. specifically<br />

for customers 60+ or other vulnerable shoppers. They<br />

are open to the general public from 7 a.m. to 10 p.m.<br />

Hannaford in Rutland is open for one hour in the<br />

morning from 6 a.m.-7 a.m. specifically for customers<br />

60+ or other vulnerable shoppers. They are open to the<br />

general public from 7 a.m. to 9 p.m.<br />

Tops Market in Rutland is open for two hours in the<br />

morning from 6-8 a.m. every Tuesday and Thursday<br />

specifically for customers 60+ or other vulnerable shoppers.<br />

They are open to the general public daily from 6 a.m.<br />

to 10 p.m.<br />

Aldi’s in Rutland is open for one hour in the morning<br />

from 8:30-9:30 a.m. on Tuesday and Thursday specifically<br />

for cusomters 60+ or other vulnerable shoppers. It<br />

is open to the public from 9 a.m. to 7 p.m. Also, Aldi will<br />

limit the number of people inside its stores to approximately<br />

five customers per 1,000 square feet.<br />

Rutland Co-Op is offering curbside pick up when<br />

you email your order first.<br />

Vermont Farmers Food Center in Rutland offers<br />

online local food market with curbside pickup from<br />

10:30 a.m.-1 p.m. Saturdays. It will open May 1.<br />

Walmart is open 7 a.m. to 8:30 p.m. On Tuesdays<br />

they will be allowing anyone 60+ access to the store an<br />

hour before opening from 6 a.m. to 7 a.m.<br />

Junction Store and Deli in Brandon is offering<br />

curbside pick up and takeout, call ahead.<br />

Hannaford in Brandon is open for one hour in the<br />

morning from 7 a.m.-8 a.m. specifically for customers<br />

60+ or or other vulnerable shoppers. They are open to<br />

the general public from 8 a.m. to 9 p.m.<br />

Union Street Grocery in Brandon is open from 8<br />

a.m- 7 p.m. and offers curbside pick up if you call first.<br />

Kamuda’s County Market in Pittsford is open for<br />

shopping 7 a.m. to 7 p.m. M-F, closing earlier Saturday and<br />

Sunday. They also offer curbside pick up and delivery.<br />

Keith’s Country Store in Pittsford is offering curbside<br />

pickup.<br />

Pierce’s store in Shrewsbury allows you to order in<br />

advance and pick up curbside, and recommends checking<br />

Facebook.<br />

Wallingford Locker allows you to call first for curbside<br />

pickup.<br />

Forest Dale Grocery and deli is open from 7 a.m.-8<br />

p.m. Mon-Sat and 8-7 Sunday. Call and pay over the<br />

phone for curbside pickup.<br />

Hubbard’s Country Store in Hancock is open Sun.-<br />

Thurs. 10 a.m. -6 p.m. and Friday 10 a.m.-7 p.m. They<br />

encourage customers to call ahead so items are ready for<br />

pick up when they arrive.<br />

Woodstock Farmer’s Market is open for curbside<br />

pick up only. Pickups may be schedule or Tues.-Sat. from<br />

11 a.m. to 5 p.m. online.<br />

Shaw’s in Poultney has senior shopping hours on<br />

Tuesday and Thursday from 7-9 a.m.<br />

East Poultney General Store is opening as normal,<br />

from 7:30 a.m.-7 p.m. and offers delivery within a reasonable<br />

distance.<br />

Killington Market is open from 7 a.m.-7 p.m. daily.<br />

(Call or check online for store specific updates.)<br />

6 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020<br />

Food services<br />

A senior citizen enjoys empty aisle and well-stocked shelves as she grocery shops early in the morning.<br />

Submitted<br />

Food services for seniors, kids, or<br />

those cash-strapped or home-bound<br />

Restaurant takeout<br />

Many restaurants in Rutland County are offering delivery services and/or takeout by curbside pickup. Please<br />

call restaurants independently to find out their capabilities. Check out the Downtown Rutland Vermont website for<br />

restaurant specific information at downtownrutland.com/news/Covid-<strong>19</strong>.<br />

3SquaresVT<br />

Has your household lost pay? Have your childcare expenses increased? 3SquaresVT is here for you and your<br />

family to help put food on the table! You may be eligible to receive a 3SquaresVT benefit or increase the benefit you<br />

already receive. At the current time, individuals who are unemployed, or experienced a partial or total decrease in<br />

hourly work do not need to meet a work requirement. To find out more and get help applying dial 2-1-1 or 1-855-855-<br />

6181, text VFBSNAP to 855-11 or visit dcf.vermont.gov/benefits/3SquaresVT.<br />

Southwest Council on Aging, Meals on Wheels<br />

Meals on Wheels is providing drive-up pickup meals on Mondays and Thursdays at noon at the Godnick Center,<br />

1 Deer St. in Rutland. Meals on Wheels eligibility has shifted so that anyone 60+, not just homebound seniors, can<br />

receive food. The Southwest Council on Aging started a grocery delivery service in Rutland and Bennington County,<br />

which relies on volunteers aged 18 and over. Reservation for pick-up must be made by Thursday for Monday pick-up<br />

and Monday for a Thursday pick-up. These meals are funded through the Southwestern Vermont Council on Aging.<br />

Suggested donation of $3.50/meal for 60+ and $6/meal for those 59 or under. Please call 773-1853 and leave a message<br />

with your name and phone number to reserve a meal. For more info visit svcoa.org.<br />

Vermont Food Bank, VeggieVanGo<br />

Vermont Food Bank is also offering a meal programs and aid including for Vermonters age 60 and older. Meals can<br />

be picked up or delivered. For more information, please call the Helpline at 1-800-642-51<strong>19</strong> or visit vtfoodbank.org.<br />

VeggieVanGo provides fresh and healthy foods at schools and hospitals around Vermont. The Vermont Foodbank’s<br />

VeggieVanGo offers fresh produce as well as education and outreach to improve food security. SNAP outreach<br />

team is also at the ready to assist participants with information about 3SquaresVT. It serves hundreds of families<br />

every month.<br />

The VeggieVanGo will be at 92 Park Street (not Northwest Elementary) in Rutland, on the first and third Fridays<br />

Food services > 7

Food services<br />

By Jason Mikula<br />

Killington Resort president and CEO Mike Solimano carries prepackaged groceries to a resident’s car trunk.<br />

Food services: Many organizations are working to ensure Rutland County residents are fed<br />

from page 6<br />

from 10-11 a.m. (April 17 and 24, but the May 1 distribution has been rescheduled to Tuesday, May 5 from 10-11 a.m.)<br />

It will be at Rutland High School from 9-10 a.m. fourth Thursday of the month (April 23, 30, May 7, 14, etc.)<br />

Visit vtfoodbank.org/share-food/veggievango.<br />

School meals<br />

All school districts in Vermont are making meals available during the current closure. These meals are free for all<br />

children 18 and under. While no paperwork is needed to access these meals, however, submitting a meal application<br />

can help your school continue to offer nutritious meals in uncertain times. If your household finances have<br />

changed, consider filling out a meal application. School districts provide meals to students either by central pick up<br />

sites or delivery with school buses. For more information about meals for kids under 18 contact the school district<br />

your town is in:<br />

Rutland Town, Poultney, Proctor, Middletown Springs, Wells, West Rutland visit: wp.grcsu.org<br />

Clarendon, Shrewsbury, Tinmouth, Wallingford visit: millriverschools.org/schools<br />

Benson, Castleton, Fair Haven, Orwell visit: slatevalleyunified.org<br />

Rutland City Public Schools visit: rutlandcitypublicschools.org<br />

Barstow, Lothrop, Neshobe, Leicester, Sudbury, Whiting visit: rnesu.org<br />

Killington, Pittsfield visit: wcsu.net<br />

WIC<br />

WIC (a USDA Special Supplemental Nutrition Program for women, infants children) provides healthy foods,<br />

nutrition education and counseling, breastfeeding support, and community referrals to eligible Vermonters who<br />

are pregnant, caregivers, or a parent with a child under 5. Vermont WIC is open and most services are being done by<br />

phone appointment to align with social distancing efforts. WIC has also temporarily expanded their food list to add<br />

options for some hard to find items. For more info call 1-800-649-4357 visit healthvermont.gov/family/wic or text<br />

VTWIC to 855-11.<br />

Hunger Free Vermont<br />

Hunger Free Vermont is working diligently to ensure all Vermonters have access to the resources they need to stay<br />

healthy and nourished during this challenging time. It prepares informational materials, collaborates with state<br />

agencies and Vermont’s congressional delegation, and connects with communities across Vermont to mitigate the<br />

impacts of coronavirus on the food security of Vermonters, particularly older adults, working Vermonters who may<br />

lose hours and paychecks, those without access to paid leave, and families and students who will be disproportionately<br />

impacted by school closings.<br />

Hunger Free Vermont publishes important changes to school meal programs, 3SquaresVT, and other nutrition<br />

programs at hungerfreevt.org/coronavirus.<br />

Prepackaged groceries in Killingotn<br />

Killington Resort, the town of Killington and Castleton Lodge at Killington have organized three prepackaged grocery<br />

giveways, with possibly more to come. In mid-March Killington Resort hosted their first food giveway, then held<br />

another April 21. On April 23, Castleton Lodge at Killington hosted a give-away and the town is planning one on May 5.<br />

Vermont Foodbank and Vermont National Guard to provide meals<br />

The Vermont Foodbank and Vermont National Guard will distribute food to those in need at five different areas of Vermont<br />

beginning on Wednesday, April 22. These points of distribution will help ease demand on food shelves around that<br />

state that have seen a surge in demand. The National Guard will set up and operate Points of Distribution (PODs) at state<br />

airports. Those in need of food can go to these locations on the appointed days and receive a seven-day supply of Meals<br />

Ready-to-Eat (MRE) for each member of their household.<br />

“The Vermont Foodbank has seen a 30 to 100% increase in the number of people in need of food assistance due to Covid-<strong>19</strong>.<br />

This is straining the capacity of the charitable food system and these points of distribution will help get additional<br />

meals to people while taking some pressure off our network of food shelves and meal sites,” Vermont Foodbank CEO John<br />

Sayles said.<br />

<strong>Local</strong>ly the National Guard was at Rutland Southern Vermont Regional Airport, in, North Clarendon on April 24.<br />

Food shelves in<br />

Rutland County<br />

BROC Community Action<br />

Hours open: Mon-Fri. 10 a.m.-12 p.m.,<br />

Senior hours Friday 2-3 p.m.<br />

Location: 45 Union St, Rutland, VT<br />

Phone: 802-775-0878<br />

Black River Good Neighbor Services,<br />

Thrift Store/Food Shelf<br />

Hours Open: Mon.-Fri. 10 a.m.-3 p.m.<br />

Location: 37B Main St., Ludlow, VT<br />

Phone: 802-228-3663<br />

Brandon Area Emergency Food Shelf<br />

Hours open: Mon., Wed., Fri.: 8:30-9 a.m.<br />

*Delivery Only, Call Ahead<br />

Location: Brandon Congregational Church,<br />

Union Street, Brandon, VT<br />

Phone: 802-247-6720<br />

Castleton Cares Inc.<br />

Hours open: by appointment only<br />

Location: 504 Main Street, Castleton, VT<br />

Phone: 802-468-5101<br />

Fair Haven Concerned<br />

Hours open: Mon.-Fri. 10-11 a.m.<br />

Location: 73 Main St., Fair Haven, VT<br />

Location: 802-265-3666<br />

Killington Food Shelf<br />

Hours open: by appointment only,<br />

call 802-422-9244 and ask for Nan Salamon<br />

Location: Sherburne United Church of Christ (a.k.a.<br />

“the little white church”), 2326 US Route 4, Killington, VT<br />

Phone: 802-422-9244<br />

Poultney Food Shelf Inc<br />

Hours open: Tuesdays, 3-5 p.m.<br />

Location: 66 Beaman St, Poultney, VT<br />

Phone: 802-287-9558<br />

Rutland County Parent Child Center Food Pantry<br />

Hours open: Fridays 1-3 p.m.<br />

Location: 61 Pleasant Street, Rutland, VT<br />

Phone: 802-775-9711<br />

Rutland County Parent Child Center Food Pantry<br />

Hours open: Fridays 1- 3 p.m.<br />

Location: 34 Faivre Circle, Brandon, VT<br />

Contact: info@rcpcc.org<br />

Rutland Community Cupboard<br />

Hours open: Mon. 11-12:30, Tues. 4-5:30,<br />

Wed. 11-12:30, Thurs. 4-5:30, Fri. 11-12:30.<br />

Location: 65 River St, Rutland, VT<br />

Phone: 802-747-61<strong>19</strong><br />

South Royalton Area Food Shelf<br />

Hours open: Thursday 11:30 a.m.-1:30 p.m.<br />

and 5 p.m.-7 p.m.<br />

Location: 2955 VT-14, South Royalton, VT<br />

Phone: 802-587-2621<br />

Wallingford Food Shelf<br />

Hours open: Tues. and Thurs. from 9 a.m.-12 p.m.<br />

Location: Wallingford Town Hall,<br />

75 School St., Wallingford, VT<br />

Phone: 802-446-2336<br />

Woodstock Community Food Shelf<br />

Hours open: Monday: 4-6 p.m.;<br />

Wednesday: 1-3 p.m., Saturday: 10 a.m.-12 p.m.<br />

Address: 217 Maxham Meadow Way, Woodstock, VT<br />

Phone: 802-457-1185<br />

(Additional food shelves are popping up as demand<br />

warrants and this list will be updated online. Please call<br />

802-422-2399 if there area additional food shelves in our<br />

community that should be included.)<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 7

Parents’ helpline is open<br />

Support for parents is vital for children’s well being<br />

“We understand isolation... can<br />

be very challenging for families with<br />

children,” stated Ed Bride, deputy/<br />

development director at Prevent<br />

Child Abuse Vermont (PCAVT).<br />

Young children need and actually<br />

thrive with predictable<br />

structure to their days, as well<br />

as attention and interactive<br />

play. They need their naps<br />

and their down time too, as<br />

well as exercise and time to play<br />

outdoors, Bride said.<br />

Older kids need peers as well as<br />

alone time. Phone and computer<br />

time allowing for Skype and Face-<br />

Time will help older kids in particular<br />

get through, Bride stated. But<br />

just like younger children, they need<br />

outdoor time, exercise and projects<br />

to occupy their minds. They also<br />

need talk time with parents.<br />

These needs, if not met, can result<br />

in children and parents’ being in<br />

conflict with each other, feeling<br />

frustrated and upset. During this<br />

difficult time, some kids may not<br />

verbally express their feelings for<br />

fear of making parents upset and<br />

more anxious. Adults may argue and<br />

lose their tempers with children,<br />

partners and other family members.<br />

Worries about unemployment, food<br />

insecurity and other very real problems<br />

can make managing stress very<br />

tough, Bride added.<br />

“We all need ways to take breaks<br />

from each other. Going for walks<br />

alone, reading a book, meditating,<br />

listening to music, playing music,<br />

baking and trying out new crafts<br />

and getting cleaning and sorting<br />

projects done and taking naps can<br />

all keep us feeling more relaxed and<br />

at home in our homes,” he said.<br />

Support for parents is<br />

vital for children’s well being<br />

and for collective mental<br />

health. “Remember that we<br />

are not in it alone and that it<br />

is through our networks of friends,<br />

professional helpers, community<br />

supports like schools making lunch<br />

available... that we will in fact get<br />

through this together. Vermont is<br />

strong!” he said.<br />

For recommendations to<br />

promote your family’s well-being<br />

during Covid-<strong>19</strong> visit PCAVT.org.<br />

The Parents Help Line, 1-800-CHIL-<br />

DREN, or 229-5724, or 211.<br />

Domestic Abuse<br />

NewStory Center is Rutland County’s domestic and sexual violence resource center.<br />

Services including emergency shelter, the 24/7 crisis line. Call 802-775-3232.<br />

Domestic Violence Hotline: 800-228-7395.<br />

National Domestic Violence 24/7 hotline: 1-800-799-7233 or text LOVEIS to 22522. (thehotline.org)<br />

Sexual Violence Hotline: 800-489-7273.<br />

National Sexual Assault Hotline: 800-656-4673<br />

Parents Help Line, 1-800-CHILDREN, or 229-5724, or 211.<br />

Mental health<br />

Vermont Crisis Text Line: call 802-775-1000 or Text “VT” to 741741 (vtcrisistextline.org)<br />

National Suicide Prevention Hotline: 1-800-273-8255<br />

Rutland Mental Health 24/7 crisis line 802-775-1000<br />

Adult Mental Health Services at Community Care Network: 802-775-4388<br />

Child and Family Mental Health Services at Community Care Network: 802-775-2381<br />

Developmental Disabilities Services at Community Care Network: 802-775-0828<br />

Substance abuse<br />

Rutland Mental Health Services Substance Abuse at Community Care Network: 802-747-3588<br />

VTHelplink is a general clearinghouse for inquiries. Visit VTHelplink.org or call 802-565-LINK (5465).<br />

Turning Point, a substance abuse recovery center in Rutland, is offering support by phone at 802-773-6010.<br />

Vermont Telephone Recovery Support Service: 802-808-8877<br />

Rutland Alcoholics Anonymous Hotline: 802-775-0402. They continue to hold virtual meetings. Visit aavt.org.<br />

Narcotics Anonymous National Hotline 800-407-7<strong>19</strong>5, or chat with someone at narcotics.com<br />

Rutland Regional Medical Center’s West Ridge Center is a medication assisted out-patient treatment program<br />

for people diagnosed with opioid dependence. Call 802.776.5800.<br />

Drug and alcohol treatment, recovery is ongoing<br />

The Vermont Department of<br />

Health has launched VTHelplink, a<br />

new, single source clearinghouse for<br />

Vermonters to receive free, confidential<br />

and personalized information and<br />

referrals to substance use prevention,<br />

treatment and recovery services<br />

throughout the state.<br />

“The global pandemic has not<br />

erased the continued urgent need for<br />

substance use-related services for<br />

Vermonters,” said Health Commissioner<br />

Mark Levine, MD. “In fact, the<br />

extraordinary steps required to stop<br />

8 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020<br />

“We all need ways to take breaks<br />

from each other,” said Bride.<br />

the spread of Covid-<strong>19</strong> creates new<br />

challenges for people living with substance<br />

use disorder to get the services<br />

they need.”<br />

VTHelplink features a call center of<br />

trained staff and clinicians. Callers can<br />

get information, referrals, resources<br />

and educational materials on substance<br />

use for themselves, family and<br />

friends, or on behalf of clients.<br />

Also at VTHelplink.org is an online<br />

screening tool that Vermonters can<br />

use to learn about treatment options<br />

that meet their needs. People can also<br />

securely chat online with call center<br />

staff through the website.<br />

“These are more than simply difficult<br />

times, and we have no more<br />

important a mission than to do everything<br />

we can to create an infrastructure<br />

that bridges the challenges we<br />

face during this pandemic. VTHelplink<br />

is key resource for anyone who needs<br />

or wants to get treatment and succeed<br />

in their recovery,” said Dr. Levine.<br />

Those in need can also reach<br />

VTHelplink by calling 802-565-LINK<br />

(5465) or visiting VTHelplink.org.<br />

Social services<br />

Domestic violence<br />

shouldn’t be tolerated<br />

Help is one call away<br />

The Vermont State Police, Vermont Attorney General’s<br />

Office and the Vermont Network Against Domestic and<br />

Sexual Violence join with other law-enforcement agencies<br />

and advocacy organizations to acknowledge the unique<br />

and difficult challenges facing people who are living in<br />

abusive and violent circumstances during the Covid-<strong>19</strong><br />

pandemic.<br />

“While we continue to take precautions around Covid-<strong>19</strong><br />

to make our communities safer for everyone, it is important<br />

for Vermonters to remember that not every home<br />

situation is safe,” said Attorney General T.J. Donovan. “Selfisolation<br />

does not mean that you are alone. <strong>Local</strong> programs<br />

and law enforcement agencies are here to help. I encourage<br />

all Vermonters who are worried about having to self-isolate<br />

in a dangerous home<br />

situation to reach out.”<br />

Amid stay-at-home<br />

orders, social distancing,<br />

quarantines<br />

and mandates to<br />

self-isolate, survivors<br />

If you are in<br />

an emergency<br />

situation: Call 911.<br />

can find themselves in closer contact than ever with their<br />

abusers. However, law enforcement, state government and<br />

advocacy networks stand ready to assist survivors, even as<br />

some operations are being modified to reduce the risk of<br />

virus transmission.<br />

“Dedicated advocates at Vermont’s domestic and sexual<br />

violence organizations are able to answer hotline calls, offer<br />

modified shelter, and certainly talk to survivors about safety<br />

planning and other issues,” said Karen Tronsgard-Scott,<br />

executive director of the Vermont Network.<br />

“We want survivors to know that we see you. We’re here.<br />

We’re ready to help,” said Col. Matthew T. Birmingham,<br />

director of the state police.<br />

Covid-<strong>19</strong>: one more reason<br />

to quit tobacco, vaping<br />

The new coronavirus attacks the lungs, making it harder<br />

for people who smoke or vape — tobacco, cannabis or anything<br />

else — to fight off the virus and putting them at much<br />

greater risk of severe illness, even death. Through outreach<br />

and social media promotion, the Health Department has<br />

been helping Vermonters to learn that there has never been<br />

a better time, and there has never been a better reason, to<br />

quit. Vermonters can find online or phone Quit coaching,<br />

Quit resources and tools at 802quits.org.<br />

The state’s Tobacco Control Program has seen an<br />

encouraging uptick in requests for Quitline and Quit<br />

Online services compared to March 20<strong>19</strong>. The phone- and<br />

web-based services, as part of 802quits.org, are designed to<br />

effectively assist Vermonters age 13 and older with reducing<br />

and quitting tobacco use, including vaping.<br />

802Quits sent 2,200 encouraging text messages to<br />

Vermonters last month, a doubling over the number sent in<br />

February. We also see greater percentages of those currently<br />

using e-cigarettes seeking out 802Quits.<br />

Phone registrations in March 2020 were 41% higher with<br />

123 calls than March 20<strong>19</strong> and web registrations were 167%<br />

higher with 516 compared to March 20<strong>19</strong>.<br />

The Tobacco Control Program also launched a youth<br />

cessation digital media campaign to support parents who<br />

may recognize their teen is addicted to vaping and want<br />

help. The campaign educates parents – and youth influencers<br />

– on free 802Quits resources for teens 13 and older, for<br />

more information visit 802quits.org/teen-vaping.

Social services<br />

HERE<br />

for YOU<br />


Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 9

Social services<br />

Thank you for continuing to<br />

entrust us with your<br />

health care needs.<br />


HEALTH<br />

is prepared and ready<br />

to care for you.<br />

Community Health’s highest<br />

priorities are to stop the<br />

spread of the coronavirus and<br />

the health and safety of our patients,<br />

our employees and our community.<br />


ARE OPEN<br />

Brandon Community Pharmacy<br />

Community Dental Rutland (for emergencies only)<br />

Community Dental Shorewell (for emergencies only)<br />

Express Care Castleton<br />

Express Care Rutland<br />

Community Health Allen Pond<br />

Community Health Brandon<br />

Community Health Castleton<br />

Community Health Mettowee<br />

Community Health Pediatrics<br />

Community Health Rutland<br />

Community Health Shorewell<br />

Community Health is currently offering support to our patients through:<br />



•IN PERSON VISITS (Call ahead)<br />

10 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020<br />

The CDC is recommending video visits to help avoid exposure and<br />

reduce the risk of being exposed to germs in the waiting room.<br />

Telehealth Visits<br />

PLEASE CALL 888-989-8707<br />

before coming in for a routine office visit to see<br />

if your concern can be handled remotely.<br />

Stay informed visit CHCRR.org

Social services<br />

<strong>Local</strong> pharmacies still open, some deliver or offer pickup services<br />

In response to the Covid-<strong>19</strong> pandemic and to ensure<br />

that Medicaid members have access to the medications<br />

they need, the Department of Vermont Health Access<br />

(DVHA) has implemented the following changes to its<br />

prescription drug benefits programs, effective Friday,<br />

March 30.<br />

1. The mandatory 90-day supply requirement<br />

for select medications was suspended to allow<br />

pharmacies to better manage their inventory<br />

and help avoid drug shortages on March 18.<br />

DVHA will monitor claims using the override<br />

code to ensure it is used only when medically<br />

necessary. Improper use will subject the claim<br />

to recoupment.<br />

2. Signature requirements are being waived for<br />

receipt or delivery of prescriptions. In alignment<br />

with other payers in Vermont, pharmacists<br />

are no longer required to obtain a signature<br />

for prescription receipt or delivery. Pharmacists<br />

may write “Covid-<strong>19</strong>” or similar language on<br />

a prescription as an equivalent to receiving a<br />

patient signature.<br />

3. All Albuterol HFA formulations are now available<br />

without prior authorization. To address reported<br />

shortages, we have removed the requirement<br />

of a prior authorization for all formulations of<br />

Albuterol HFA. DVHA is encouraging pharmacies<br />

to carefully assess the number of inhalers a<br />

patient needs to prevent stockpiling and further<br />

shortages.<br />

Area pharmacies that are providing delivery<br />

services to members and have let DVHA know about<br />

their operating plans are included in a chart below.<br />

Please contact DVHA if your pharmacy offers a free<br />

delivery service so we can provide this information to<br />

members. To add your pharmacy to the list or make a<br />

correction, please contact the Pharmacy Team at ahs.<br />

dvhaph@vermont.gov.<br />

For more information call the Healthcare Pharmacy<br />

Help Desk at 1-844-679-5362 or visit dvha.vermont.gov/<br />

providers/pharmacy under “Covid-<strong>19</strong> information” for<br />

a current list.<br />

Courtesy Department of Vermont Health Access<br />

Medicaid enrolled pharmacies offering free delivery by location are listed on the state’s directory at dvha.vermont.gov/providers/pharmacy.<br />

Rooted in Vermont<br />

and Rooting for Vermont<br />

Join us in supporting local.<br />

Thank you to all front line<br />

workers for keeping our<br />

Vermont community heatlhy<br />

and strong. We honor you.<br />

Bennington<br />

802-442-8121<br />

Arlington<br />

802-375-23<strong>19</strong><br />

Rutland<br />

802-774-5085<br />

TheBankofBennington.com<br />

Manchester<br />

802-362-4760<br />

Your Money Stays Here, Works Here, and that Makes a Difference. TM<br />

TM<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 11

Social services<br />

Your well-being<br />

matters most to us.<br />

Whether you'd like to continue working<br />

towards your real estate goals now, or wait<br />

until you feel you are ready to make a move —<br />

we're here for you.<br />

Your health and safety is our number one<br />

priority and we are taking precautions to keep you<br />

and your loved ones safe. We are available to<br />

answer your calls and questions, talk to you about<br />

virtual tours and more to keep you and your<br />

home healthy.<br />

Contact one of our agents, today.<br />

Laurie Mecier-Brochu<br />

802.417.3614<br />

Karen Heath<br />

802.417.3613<br />

Sandi Reiber<br />

802.417.3609<br />

Freddie Ann Bohlig<br />

802.417.3608<br />

Rhonda Nash<br />

802.417.3618<br />

Susan Bishop<br />

802.417.3607<br />

Lisa Bora Hughes<br />

802.417.3616<br />

Nathan Mastroeni<br />

802.417.3605<br />

Jean Chamberlain<br />

802.417.3610<br />

Miranda Link<br />

802.417.3629<br />

Kristina Doty<br />

802.417.3611<br />

Peggy Steves<br />

802.417.36<strong>19</strong><br />

85 NORTH MAIN STREET | RUTLAND | 802.774.7007 | FourSeasonsSIR.com<br />

Each Office is Independently Owned and Operated.<br />

12 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020

Telemedicine brings accessible and efficient<br />

healthcare to you at home, likely to last past pandemic<br />

By Virginia Dean<br />

RUTLAND — Although telemedicine has been practiced<br />

since the <strong>19</strong>90s, it is needed and being used now more than<br />

ever, given the recent and daily difficulties of the coronavirus<br />

pandemic.<br />

“Social distancing guidelines make it harder to do many<br />

things, including going to doctor’s appointments,” said Peg<br />

Bolgioni, marketing and public relations director at Rutland<br />

Regional Medical Center. “Telehealth or telemedicine<br />

is a great option in these types of situations.”<br />

Sending those who show signs of the coronavirus or Covid-<strong>19</strong><br />

to a hospital or clinic not only overwhelms physicians<br />

but puts patients and medical staff in danger from those<br />

who are infected and need to be diagnosed, monitored and<br />

quarantined, Bolgioni related.<br />

With limited surgical masks and personal protective<br />

equipment (PPE), reducing hospital admittance is essential<br />

in order not to waste valuable resources and risk workers’<br />

health, she added.<br />

As such, telemedicine is rapidly emerging as a viable<br />

alternative to keep those with moderate symptoms at<br />

home while routing more severe cases to hospitals. But sick<br />

patients screened virtually still need in-person testing to<br />

determine if they have the coronavirus.<br />

At the Rutland Regional Medical Center, for example,<br />

telehealth is a workable option in many types of situations.<br />

Clinics inform patients in video chats, for example, with<br />

providers who are suitable. After consulting with their doctor,<br />

patients can click on a personalized link provided on<br />

their cell phones or computers to join them for a video call.<br />

All data is secure, private and no information is stored. Most<br />

telehealth visits are covered by Medicare, Medicaid, and<br />

private pay insurance.<br />

Simply defined, telemedicine is the remote treatment<br />

of patients. It has been hailed by many as a solution to such<br />

health care problems as long wait times, rural access, and<br />

workforce shortages.<br />

“There are so many bad things that have come out of this<br />

time, but one of the good things is telemedicine,” said Dr.<br />

Rick A. Hildebrant, chief medical information officer and<br />

medical director for hospital medicine at RRMC. “While it’s<br />

been around for a long time, hospitals have been reluctant<br />

to adopt it, but now our hands have been forced and we’ve<br />

broadly adopted telemedicine... Some doctors are seeing<br />

up to 200 people per week!”<br />

Telemedicine will not go away after this pandemic has,<br />

Hildebrant forecasts. “Doctors now understand what a<br />

great tool it is to connect<br />

with our patients,” he said.<br />

At Dartmouth Hitchcock<br />

Medical Center, the<br />

goal of telemedicine is to<br />

determine if there is a need<br />

to come into the office. Telehealth service lines include<br />

outpatient virtual visits, TeleEmergency, TelelCN (neonatal),<br />

TelelCU (critical care), TeleNeurology, TelePharmacy,<br />

TelePsychiatry and TeleUrgent Care.<br />

“Most types of appointments that do not require a<br />

doctor to physically touch a patient can be accomplished<br />

through telemedicine,” said Lisa Cramb, DHMC spokesperson.<br />

“Doctors can evaluate, diagnose and treat patients<br />

all remotely through the use of two-way technology such as<br />

smart phones, computers/laptops, and tablet.”<br />

In response to the current pandemic, the TeleICU and<br />

TelePharmacy programs have expanded substantially, and<br />

the outpatient virtual visits have grown exponentially to<br />

“It’s 90% of our business right now,”<br />

said Josh Roylance. “This just turned<br />

the light switch on for everyone.”<br />

2,000 telehealth visits per day in April 2020, Cramb related.<br />

“This allows patients to continue to receive the care they<br />

want and need and helps to reduce the risk of potential<br />

exposure to the virus for both our patients and providers,”<br />

said Cramb.<br />

Medical Director Dr. Kevin Curtis, who oversees telemedicine<br />

at DHMC, added that it is vital to the hospital’s<br />

strategy to deliver health care to rural patients.<br />

As schools and businesses have shut down during the<br />

Covid-<strong>19</strong> pandemic, area counselors have also expressed<br />

concern about patients who struggle with mental illness<br />

or others who have increased anxiety over the sudden and<br />

now ongoing lack of normal structure in their lives.<br />

At Gifford Health Care, in Randolph, psychiatric services<br />

are available through video conferencing in an effort to improve<br />

access to effective mental health treatment. Gifford<br />

has partnered with Alpine Telehealth in Brattleboro to bring<br />

these services to emergency department patients.<br />

“In terms of telemedicine during Covid-<strong>19</strong>, Gifford’s Behavioral<br />

Health and Primary<br />

Care teams visit with their<br />

patients via Zoom when<br />

appropriate,” said Maryellen<br />

Apelquist, communications<br />

specialist. “We also provide<br />

telemedicine visits for nursing home patients.”<br />

Per the partnership agreement between Gifford and<br />

Alpine, which has been in place since the spring of 20<strong>19</strong>,<br />

telepsychiatry services are available at the Gifford ED and<br />

hospital inpatient departments 24 hours a day, seven days a<br />

week, and 365 days a year, Apelquist explained.<br />

Services are provided using video chat on a web-based<br />

platform that is fully secure, encrypted, and Health Insurance<br />

Portability and Accountability Act (HIPPA)-compliant.<br />

“We’re discussing additional telemedicine options with<br />

a variety of potential partners and will share more information<br />

as plans are finalized,” said Apelquist. “In rural areas,<br />

telemedicine is one way we can access patient services that<br />

Social services<br />

Submitted<br />

Doctors in a large variety of fields are practicing medicine remotely, either via phone or video calls. It’s called telemedicine<br />

and it’s helped countless patience, while minimizing the demand on hospitals.<br />

we otherwise may not be able to provide here.”<br />

One of the drawbacks of virtual individual or group<br />

meetings, however, is the potential inability to access the<br />

required technology in addition to the reluctance to make<br />

a physical appearance in the doctor’s office, resulting in a<br />

shortage of patients, a decrease in cash flow and the potential<br />

closing of small, independent practices.<br />

At the Upper Valley Natural Health Center in White River<br />

Junction, licensed naturopathic physician Dr. Rebecca<br />

Chollet related that telemedicine is used to manage chronic<br />

conditions and treat minor acute illnesses and injuries that<br />

don’t require a physical exam.<br />

“Conditions that can be treated via TM include anxiety,<br />

depression, PMS, menopausal symptoms, seasonal allergies,<br />

hypothyroidism, IBS, acid reflux, and arthritis,” said<br />

Chollet. “In most cases, we’re able to accept new patients<br />

although not for primary care services.”<br />

The Center uses Doxy.me, a simple website platform<br />

that doesn’t require downloading or installation of<br />

software or applications, Chollet said. It does, however,<br />

require that patients have a device with a camera and<br />

microphone, either Firefox or Google Chrome browser,<br />

and good internet/wifi service. Telephone “visits” are also<br />

available.<br />

In Woodstock, the Upper Valley Rehab offers tele-health<br />

or tele-rehabilitation for physical or occupational therapy<br />

through an internet enabled device with a camera. The<br />

visits are live video sessions to diagnose the cause of pain<br />

and lost function of joints and muscles.<br />

“It’s 90% of our business right now,” said Josh Roylance,<br />

co-owner. “It’s a platform we’ve been sitting on for about a<br />

year. There are people in some desolate areas that couldn’t<br />

get here. This gives the patient and their family the choice<br />

to be treated where they want,” Roylance said. “Patients<br />

do not have to visit a clinic to get treatment. Our therapists<br />

coach patients and their families every step of the way.<br />

Insurance companies have recently acknowledged it. This<br />

just turned the light switch on for everyone.”<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 13

Social services<br />

We would like to remind you that the Ottauquechee Health Foundation (OHF) is committed<br />

to providing you with the support you need. During these trying times, OHF will continue to<br />

offer financial assistance for health and wellness needs through grants to those living in any<br />

of our nine service towns. If you, or someone you know, is experiencing financial stress in light<br />

of Covid-<strong>19</strong> or other health reasons, please contact us. We are able to assist with co-pays and<br />

health service costs as well as any other health or wellness need that may arise.<br />

The Ottauquechee Health Foundation strives to improve the health and well-being of people<br />

who live in our core towns through grants, community partnerships, education opportunities<br />

and support of wellness initiatives.<br />

We assist in the healthcare needs of these core towns:<br />

Barnard, Bridgewater, Hartland, Killington, Plymouth, Pomfret, Quechee, Reading and Woodstock.<br />

PO Box 784 | Woodstock, VT 05091 | 802-457-4188 | grants@ohfvt.org | www.ohfvt.org<br />

Flags to fly half-staff on the <strong>19</strong>th of every<br />

month in 2020 to honor victims of Covid-<strong>19</strong><br />

On April 17, Governor<br />

Phil Scott announced a<br />

flag lowering procedure<br />

to honor Vermonters who<br />

have died due to Covid-<strong>19</strong>,<br />

making the following statement:<br />

“This Sunday, April <strong>19</strong>,<br />

marks one month since<br />

Vermont’s first two fatalities<br />

as a result of Covid-<strong>19</strong>. In<br />

honor of all the Vermonters<br />

we have lost to this terrible<br />

disease, I am ordering the<br />

U.S. and Vermont state flags<br />

to fly at half-staff on the<br />

<strong>19</strong>th of every month for the<br />

remainder of 2020.<br />

Submitted<br />

“As we continue to confront<br />

this public health crisis,<br />

it is important for each<br />

of us to remember those<br />

who are no longer with us<br />

and the friends and family<br />

who cared for them. We will<br />

get through this by staying<br />

united as Vermonters.”<br />

Quality caregiving at home— Quality caregiving at home—<br />

Quality caregiving at home— so you may simply be family again.<br />

so you may simply be family again.<br />

so you may simply be family again.<br />

We offer affordable,<br />

We offer quality affordable, in-home care<br />

quality for your in-home senior care family<br />

for your members, senior to family give you<br />

members, the peace to give of mind you<br />

the peace that your of mind loved one is<br />

that safe your & loved cared one for. is<br />

safe & cared for.<br />

4853 14 S. Main Street<br />

Manchester Rutland, Center, VT 05701 VT<br />

4853 AtHomeSeniors.net<br />

Main Street<br />

Manchester Center, VT<br />

802-768-8565<br />

AtHomeSeniors.net 802-747-3426<br />

802-768-8565<br />


to our AHSC Amazing Caregiving Team.<br />

We offer affordable,<br />

quality in-home care<br />

Thank you to all of the essential workers.<br />

for your senior family<br />

members, to give<br />

Thank<br />

you<br />

you to all of the community<br />

the peace<br />

members<br />

of mind<br />

who have been doing their part<br />

that your loved one is by staying home.<br />

safe & cared for.<br />

Stronger together<br />

4853 Main Street<br />

Manchester Center, VT<br />

AtHomeSeniors.net<br />

802-768-8565<br />

14 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020

Social services<br />

Living with Covid-<strong>19</strong> amongst us<br />

Rutland Regional, state prepare for reopening with testing for those symptomatic and contact tracing<br />

By Polly Mikula<br />

Since the beginning of April, at least, the state of Vermont<br />

and all its regional hospitals and health clinics have had<br />

enough Covid-<strong>19</strong> tests to test all symptomatic patients for<br />

the virus. All it takes to get one is a doctor’s referral and an<br />

appointment.<br />

With the availability of testing — about 14,000 tests were<br />

given in the state as of April 24— it’s encouraging to see both<br />

the number of tests and the confirmed cases from those<br />

test decrease, Governor Phil Scott, Health Commissioner<br />

Mark Levine and CEO of Rutland Regional Medical Center<br />

Claudio Fort have all said.<br />

This shows that “the overall burden of illness is decreasing,”<br />

Fort summarized.<br />

Because of available testing and consistent trends<br />

showing the virus is no longer spreading exponentially, the<br />

governor has decided to relax some of the social mitigation<br />

measures he put in place last month. “We will continue<br />

to watch the trends,” he said. “Our decisions will be based<br />

on facts and evidence and if we see and uptick in cases, we<br />

might have to increase measures once again.”<br />

Fort and Dr. Rick A. Hildebrant, chief medical information<br />

officer and medical director for hospital medicine<br />

at RRMC participated in a live call-in broadcast about<br />

Covid-<strong>19</strong> with PEGTV, April 16, where they explained the<br />

status of testing locally.<br />

Hildebrant explained, “We have adequate testing available<br />

for symptomatic patients, but the testing is really<br />

designed for people who have symptoms of Covid. When<br />

testing people without symptoms the negative rate is high,<br />

even when people actually have the virus. So we do not test<br />

those people because it doesn’t give you an accurate result.<br />

But if you have symptoms of Covid call your doctor and ask<br />

to be tested because there is adequate testing available….<br />

and we’ll hopefully be able to get results in house very<br />

soon,” he said.<br />

“PCR-based is the most common type of test for<br />

Covid-<strong>19</strong>. It’s a DNA test. It takes a fair amount of time to<br />

validate the test, however, so even when you have the capability<br />

to run it you have to be sure that the testing protocol<br />

gives you accurate information and test results,” Hildebrant<br />

explained of the process. “Our lab has been working very<br />

very hard on this to not only acquire the appropriate testing<br />

material but to validate the tests themselves and we’re very<br />

hopeful that by the end of this month we’ll be able to run<br />

tests locally at RRMC... and within 1-2 hours we can find<br />

out,” said Hildebrant.<br />

The protocol for people who test positive for Covid-<strong>19</strong> is<br />

home isolation for most (only severe cases must be hospitalized),<br />

then the state department will trace anyone who<br />

may have been infected.<br />

Why contact trace?<br />

Public health experts say the epidemiological detective<br />

work known as contact tracing can help slow the spread.<br />

Center for Disease Control Director Robert Redfield has<br />

said “very aggressive” contact tracing would be needed to<br />

prevent new outbreaks.<br />

Commissioner Levine said testing and contact tracing<br />

are currently the only proven methods to box in the virus as<br />

the economy slowly begins to open.<br />

On April 20, the Department of Health announced that<br />

it will soon have 48 people tracking down individuals who<br />

may have been exposed to the virus in Vermont.<br />

Dr. Joshua White, chief medical officer at Gifford Medical<br />

Center in Randolph, said that ideally, the U.S. would track<br />

down everyone who’s been in contact with someone who<br />

tested positive for Covid-<strong>19</strong> and get them tested to “put an<br />

end to any sort of chain of transmission.”<br />

How it’s done<br />

When someone tests positive for Covid-<strong>19</strong> in Vermont,<br />

a contact tracer will first reach out to that person’s doctor<br />

then call the patient, ask about the onset of symptoms and<br />

who else they might have exposed. The aim is to find out<br />

everyone with whom the infected person had prolonged<br />

enough contact within the 48 hours before the onset of<br />

symptoms to put them at “medium to high risk,” explained<br />

Daniel Daltry, program chief of the HIV, STD and Hepatitis<br />

C program for Vermont’s Health Department. The contact<br />

tracers will then call those potentially infected people to<br />

coach them on what to look out for, how to isolate, and how<br />

to get tested if they develop symptoms.<br />

Daltry said the department continually evaluates<br />

whether they have adequate staff to conduct contact tracing,<br />

with the goal of interviewing people within 24 hours of<br />

their positive Covid-<strong>19</strong> test result.<br />

Contact-tracing is critical for Vermont to quash outbreaks<br />

that will inevitably pop up until a vaccine is developed,<br />

White, Levine and Daltry agree.<br />

A Special Thank You<br />

to all the people who<br />

are fighting the fight<br />

against Covid-<strong>19</strong> Virus.<br />

A Special Thank You<br />

to all the people who are<br />

fighting the fight against<br />

Covid-<strong>19</strong> Virus.<br />

Stay Safe<br />

Stay Safe and Healthy<br />

thomasdairy.com<br />

vermontcounsel.com<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 15

Social services<br />

SBA approves $853 million in PPP loans to Vt. businesses in first round<br />

U.S. Sen. Leahy helped secure funding with the CARES Act in March, second round will bring more in May<br />

The U.S. Small Business Administration has<br />

approved more than $853 million in loans to 4,896<br />

Vermont businesses, U.S. Senator Patrick Leahy<br />

announced on Wednesday, April 15. The assistance<br />

comes from the Paycheck Protection Program that<br />

was created as part of the CARES Act Congress<br />

passed in late March.<br />

The average loan size for businesses approved<br />

across the U.S. was $239,152.<br />

Leahy, the vice chair of the Senate Appropriations<br />

Committee, had a leading role in crafting the<br />

three emergency Covid-<strong>19</strong> bills.<br />

“One of our top priorities in the CARES Act was<br />

to ensure businesses would have access to capital<br />

to help them persevere through this crisis,” said<br />

Leahy.<br />

“Our banks, credit unions and other lenders<br />

have done an extraordinary job under very trying<br />

circumstances to process these applications.<br />

Thanks to their hard work and partnership with<br />

SBA many Vermont businesses now have access to<br />

a lifeline,” he continued.<br />

The Paycheck Protection Program is designed to<br />

provide cash-flow assistance through 100% federally<br />

guaranteed loans to employers who maintain<br />

their payroll during this emergency.<br />

While originally, loans were to be made available<br />

starting April 3 through June 30, 2020, the program<br />

ran out of money on Thursday, April 16 — just 13<br />

days after it began.<br />

There had been $349 billion allotted for the<br />

program.<br />

At press time, lawmakers were working on a PPP<br />

extension bill that would provide an additional<br />

$310 billion to small businesses. Of that $60 billion<br />

would be allocated for smaller banking institutions<br />

and credit unions, to give smaller businesses a better<br />

shot at being approved.<br />

It was reported that larger banks prioritized larger<br />

businesses during the first round of PPP loans.<br />

For more information visit sba.gov.<br />

Courtesy SBA<br />

Top: dollars awarded by loan size<br />

categories. Bottom: number of<br />

loans and amounts by state.<br />

Made in VT<br />

Fair Haven Friday Nights<br />

Fair Have<br />

will be in downtown Fair Haven on August 28th at 6pm.<br />


Among the many producers coming are:<br />

• St. John’s Distillery<br />

• Vermont Vines<br />

• Wild Heart Distillery<br />

There will be cheese donated by<br />

Cabot creamery and this year we have<br />

included cheese producers who will<br />

offer samples and sell goods.<br />

16 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020

Social services<br />

Types of loans and grants available through the Small Business Administration<br />

Created in <strong>19</strong>53, the U.S. Small Business Administration<br />

(SBA) helps small business owners and entrepreneurs<br />

start, grow, expand, or recover. The SBA is the only<br />

cabinet-level federal agency fully dedicated to small<br />

business and provides counseling, capital, and contracting<br />

expertise as the nation’s only go-to resource and<br />

voice for small businesses.<br />

In response to the Coronavirus (Covid-<strong>19</strong>) pandemic,<br />

small business owners in all U.S. states, Washington<br />

D.C., and territories are eligible to apply for the following<br />

loan and grant programs.<br />

PPP<br />

The Paycheck Protection Program (PPP) is an SBA<br />

loan that helps businesses keep their workforce employed<br />

during the coronavirus (Covid-<strong>19</strong>) crisis.<br />

PPP is a loan designed to provide a direct incentive for<br />

small businesses to keep their workers on the payroll.<br />

SBA will forgive loans if all employees are kept on<br />

the payroll for eight weeks and the money is used for<br />

payroll, rent, mortgage interest, or utilities. (Due to high<br />

subscription, at least 75% of the forgiven amount must<br />

have been used for payroll). Loan payments will also be<br />

deferred for six months. No collateral or personal guarantees<br />

are required. Neither the government nor lenders<br />

will charge small businesses any fees.<br />

Forgiveness is based on the employer maintaining or<br />

quickly rehiring employees and maintaining salary levels.<br />

Forgiveness will be reduced if full-time headcount<br />

declines, or if salaries and wages decrease.<br />

This loan has a maturity of two years and an interest<br />

rate of 1%.<br />

Small businesses can apply through any existing SBA<br />

7(a) lender or through any federally insured depository<br />

Courtesy SBA<br />

Help is available through some loans with forgiveness.<br />

institution, federally insured credit union, and Farm<br />

Credit System institution that is participating.<br />

EIDL<br />

The Economic Injury Disaster Loan (EIDL) provides<br />

up to $10,000 for qualified small businesses. This<br />

advance will provide economic relief to businesses that<br />

are currently experiencing a temporary loss of revenue.<br />

Funds will be made available following a successful<br />

application. This loan advance will not have to be<br />

repaid.<br />

The EIDL provides vital economic support to small<br />

businesses to help overcome the temporary loss of<br />

revenue they are experiencing as a result of the Covid-<strong>19</strong><br />

pandemic.<br />

This program is for any small business with less<br />

than 500 employees (including sole proprietorships,<br />

independent contractors and self-employed persons),<br />

private non-profit organization or 501(c)(<strong>19</strong>) veterans<br />

organizations affected by Covid-<strong>19</strong>.<br />

Businesses in certain industries may have more than<br />

500 employees if they meet the SBA’s size standards for<br />

those industries.<br />

The Economic Injury Disaster Loan advance funds<br />

will be made available within days of a successful application,<br />

and this loan advance will not have to be repaid.<br />

Bridge loans<br />

Express Bridge Loan Pilot Program allows small<br />

businesses who currently have a business relationship<br />

with an SBA Express Lender to access up to $25,000<br />

quickly. These loans can provide vital economic support<br />

to small businesses to help overcome the temporary<br />

loss of revenue they are experiencing and can be a<br />

term loans or used to bridge the gap while applying for<br />

a direct SBA Economic Injury Disaster loan.<br />

If a small business has an urgent need for cash while<br />

waiting for decision and disbursement on an Economic<br />

Injury Disaster Loan, they may qualify for an SBA Express<br />

Disaster Bridge Loan.<br />

This loan can be repaid in full or in part by proceeds<br />

from the EIDL loan.<br />

We are committed to our<br />

families and our community<br />

Every Day and<br />

When it matters most.<br />

99 Allen Street, Rutland, VT 05701<br />

802-775-2331<br />

pinesrutland.com<br />

Skilled Nursing Care | Physical Therapy | Occupational Therapy<br />

Speech Therapy | Respiratory Therapy | Ventilator Unit | Respite<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 17

Social services<br />

Real Estate, Real People, REAL<br />


Alison<br />

McCullough<br />

Real Estate<br />

Our Approach<br />

Governor Phil Scott<br />

signed an addendum<br />

to Executive Order<br />

01-20 that institutes<br />

new health and safety<br />

requirement and<br />

provides guidance<br />

to some singleperson<br />

low contact<br />

professional services,<br />

such as Realtors®, to<br />

operate if specified<br />

safety requirements<br />

can be met. The new<br />

order took effect on<br />

Monday, April 20.<br />


— ALL<br />




Call Call us us about installing a • tank a COOLING tank monitor CENTRAL A/C & • 24/7 EMERGENCY SERVICE<br />

Call us<br />

-<br />

about<br />

see - see your<br />

installing<br />

your fuel fuel level level<br />

a tank<br />

from from<br />

monitor<br />

your your<br />

DUCTLESS smartphone!<br />

– see SPLIT your SYSTEMS fuel level from your smartphone!<br />

• HEAT PUMPS<br />






• 24/7 • 24/7 EMERGENCY SERVICE<br />




• FUEL STOPS<br />




• • GENERATORS<br />

• • PREBUY<br />







Department of<br />

Health and CDC<br />

29 Center Street, Suite 1 • Downtown HOME Rutland, COMFORT VT • 802.747.8822 — ALL SEASON LONG!<br />

18 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020<br />

Call us about installing a tank monitor<br />

- see your fuel level from your smartphone!<br />


Home Comfort – All season long!<br />

KeyserEnergy.com www.keyserenergy.com<br />

802-775-5583<br />

802-775-5583<br />

Our office will<br />

follow the Vermont<br />

guidelines.<br />






• PREBUY<br />



Q&A on financial assistance<br />

The state of Vermont Agency<br />

of Commerce and Community<br />

Development answers common<br />

questions about financial assistance<br />

available to individuals who may<br />

need help paying bills.<br />

Is any kind of immediate<br />

financial assistance available for<br />

individuals?<br />

A federal stimulus package<br />

includes direct one-time payments<br />

to most Americans. The direct payment<br />

will provide $1,200 payments<br />

to adults with annual incomes up<br />

to $75,000, plus another $500 per<br />

child. For most Americans, the<br />

money is likely to arrive in April via<br />

the direct deposit information as<br />

indicated on your 20<strong>19</strong> tax return,<br />

or by check through the mail if no<br />

direct deposit information was<br />

provided in your tax return.<br />

What should I do if I am unable<br />

to pay my utility bill?<br />

Contact your utility provider to<br />

let them know that you are having<br />

financial trouble related to Covid-<strong>19</strong><br />

emergency. While payment terms<br />

may be adjusted, charges will still<br />

accrue, and arrangements must be<br />

made to pay the amounts owed. Providers<br />

of natural gas, electricity or<br />

land-line telephones are not permitted<br />

to disconnect services during<br />

this time. Additionally, Comcast,<br />

Consolidated, Sprint, AT&T and<br />

some other internet and cell phone<br />

service providers have pledged to<br />

maintain services to customers.<br />

Contact your provider about their<br />

policy. Charges will still accrue, and<br />

arrangements must be made to pay<br />

the amounts owed in full.<br />

What can I do if I don’t think I<br />

will be able to pay my taxes?<br />

On March 21, 2020, the U.S. Treasury<br />

Department and the Internal<br />

Revenue Service announced that<br />

the federal income tax filing due<br />

date has been extended from April<br />

15, 2020 to July 15, 2020. The Vermont<br />

income tax filing due dates for<br />

the following taxes have also been<br />

extended from April 15, 2020 to July<br />

15, 2020:<br />

• Vermont Personal Income<br />

Tax<br />

• Vermont Homestead Declaration<br />

and Property Tax<br />

Credit Claims<br />

• Corporate Income Tax<br />

• Fiduciary Income Tax<br />

Taxpayers may file and pay these<br />

taxes before July 15, 2020, without<br />

penalty or interest. Although the due<br />

date for filing has moved to July 15,<br />

taxpayers who are able to file now<br />

are encouraged to do so, especially<br />

those who are expecting a refund.<br />

The Vermont Department of Taxes<br />

remains able to process to returns<br />

and refunds in order to get money<br />

back into taxpayers’ hands as soon<br />

as possible.<br />

Some Vermonters are eligible<br />

for free federal and state tax filing.<br />

Am I?<br />

You may qualify for free federal<br />

and free state online tax preparation<br />

and e-filing if:<br />

Your Adjusted Gross Income<br />

(AGI) is $69,000 or less and<br />

You are age 51 or younger or<br />

You are eligible for the Earned<br />

Income Tax Credit, or<br />

Your Active Military for Adjusted<br />

Gross Income (AGI) is $69,000 or less<br />

More information is available<br />

at tax.vermont.gov/individuals/<br />

free-file.<br />

Do I have to pay rent or mortgage<br />

this month?<br />

If you can afford it, yes. If you are<br />

having trouble making ends meet<br />

due to the Covid-<strong>19</strong> emergency, contact<br />

your mortgage service provider<br />

or landlord regarding the terms of<br />

your payment. While terms may be<br />

adjusted, homeowners and renters<br />

remain responsible for making payments<br />

in full.<br />

Federal law prohibits foreclosures<br />

on all federally-backed mortgage<br />

loans for a 60-day period beginning<br />

on March 18, 2020. Up to 180 days of<br />

forbearance will be provided to borrowers<br />

who have a federally-backed<br />

mortgage loan who have experienced<br />

a financial hardship related to<br />

the Covid-<strong>19</strong> emergency.<br />

Can I be evicted for non-payment<br />

of rent?<br />

No, evictions have been temporarily<br />

paused in Vermont until 30<br />

days after the governor terminates<br />

the State of Emergency by declaration.<br />

The Senate unanimously<br />

approved the measure to freeze<br />

evictions and foreclosures in its<br />

bill, S.333, passed April 10. Vermont<br />

courts already largely halted evictions<br />

during the Covid-<strong>19</strong> crisis after<br />

it declared a judicial emergency on<br />

March 16, which suspended all<br />

non-emergency court proceedings,<br />

until at least May 31, 2020. If you<br />

have received a Writ of Possession,<br />

contact Vermont Legal Aid at 1-800-<br />

889-2047 for assistance.<br />

My tenants cannot pay rent and<br />

I am unable to pay the mortgage on<br />

my rental property. What do I do?<br />

Multi-unit property owners<br />

should contact their mortgage service<br />

provider if they unable to pay<br />

their mortgage. Federal law provides<br />

up to 90 days of forbearance for<br />

multi-family borrowers with a federally<br />

backed multi-family mortgage<br />

loan who have experienced a financial<br />

hardship.<br />

What do I do if I need emergency<br />

housing?<br />

Contact Vermont 211, a 24-hour<br />

hotline for help obtaining emergency<br />

housing, shelter and other<br />

resources and services.<br />

May I sign a long-term lease<br />

(more than 30 days) on a new<br />

apartment or house?<br />

Long-term rental leases are allowed.<br />

Moving and moving services<br />

are also allowed, so long as social<br />

distancing guidelines are followed.<br />

For more information visit accd.<br />

vermont.gov/Covid-<strong>19</strong>/individuals<br />

Additional financial<br />

resources in<br />

Rutland County:<br />

BROC Community Action in<br />

Rutland helps residents across south<br />

western Vermont with access to food,<br />

housing and homelessness, fuel and<br />

utilities, justice and economic development<br />

to create a path forward out<br />

of crisis or poverty, so our neighbors<br />

and communities thrive. Visit broc.<br />

org.<br />

Rutland Housing Authority is still<br />

accepting applications for housing.<br />

Call 802-775-2926 or visit rhavt.org.<br />

Homeless Prevention Center<br />

has closed its office but is working<br />

remotely by phone. Homeless in<br />

Rutland County? Call 775-9286 or<br />

visit hpcvt.org.<br />

Vermont 2-1-1 is the statewide<br />

referral agency that provides listings<br />

of financial and other assistance<br />

agencies by county. Consumers<br />

can find out what agencies in their<br />

area provide financial help call 2-1-1<br />

or visit vermont211.org or text your<br />

zip code to 898211 or email info@<br />

vermont211.org.<br />

The Fuel Assistance program can<br />

help consumers pay part of their<br />

home heating needs whether they<br />

own their home or rent an apartment,<br />

pay for heat directly or with the<br />

rent. Visit dcf.vermont.gov/benefits/<br />

fuel-assistance.<br />

Economic Services Division<br />

offers emergency and general assistance<br />

to individuals and families<br />

to meet their emergency basic<br />

needs. This may include help paying<br />

for personal needs and incidentals,<br />

housing (e.g., mortgage, rent, room<br />

rent, temporary housing), fuel and<br />

utilities, medical, dental, prescriptions,<br />

medical supplies/equipment<br />

and/or burial costs. Benefits are paid<br />

directly to the vendor, with the exception<br />

of personal need items, which<br />

are paid on an EBT card. To find out<br />

if you are eligible, apply! Call 1-800-<br />

479-6151 (ask for the Rutland County<br />

district office.)<br />

Social services<br />

Courtesy of the MINT Makerspace<br />

Rutland Regional Medical Center ordered 10,000 face<br />

shields like this one made at the The MINT in Rutland.<br />

<strong>Resource</strong>s, funds available<br />

to Rutland County<br />

businesses, non-profits<br />

Staff report<br />

The Rutland Economic Development Corporation<br />

(REDC) can provides assistance to area businesses that<br />

have been impacted as a result of Covid-<strong>19</strong>.<br />

“Over the past few weeks, we’ve been working diligently<br />

for all of you to better understand the impacts of<br />

Covid-<strong>19</strong> as the situation develops,” wrote Tyler Richardson,<br />

REDC executive director, and Kim Rupe assistant<br />

director, in a letter to area businesses April 16. “We’ve<br />

been reaching out to our business members to check in<br />

with them, hear the impacts they’re facing, and see how<br />

we might be able to help in the near and long term...<br />

“We’ve been working with USDA to approve REDC’s<br />

Covid-<strong>19</strong> Emergency Loan Program leveraging funds<br />

through our existing Revolving Loan Fund. Be on the<br />

lookout for additional details very soon, but in the meantime<br />

contact us for more information. And visit our website<br />

for information on our existing loan program,”<br />

Richardson and Rupe wrote.<br />

“We’ve been working with USDA<br />

to approve REDC’s Covid-<strong>19</strong><br />

Emergency Loan Program<br />

leveraging funds through our<br />

existing Revolving Loan Fund.”<br />

REDC provides fixed rate loans through its Revolving<br />

Loan Fund. Loans are typically between $5,000 –<br />

$150,000, but can be more.<br />

Additionally, Vermont’s 12 regional development<br />

corporations, including REDC, have sent a letter to the<br />

Congressional delegation thanking them for their work to<br />

date and identifying several issues, concerns, gaps, and<br />

unmet needs and offering suggestions to consider for<br />

additional relief legislation.<br />

Although the REDC office is closed services remain<br />

available for our Rutland County businesses. Visit REDC’s<br />

Covid-<strong>19</strong> resource page for businesses at: rutlandeconomy.com/covid<strong>19</strong>.<br />

For information about additional<br />

economic opportunities and incentives in the Rutland<br />

area visit: rutlandeconomy.com/financial.<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • <strong>19</strong>

80,000+ file for unemployment<br />

Staff report<br />

Before the Covid-<strong>19</strong> surge prompted 80,000 people to<br />

file for unemployment starting in mid-March, about 500<br />

claims came into the department each week. The department<br />

handled the phone calls associated with those claims<br />

using about 15 staff members.<br />

The department now has 150 people handling calls,<br />

interim Department of Labor Commissioner Michael<br />

Harrington said with about 250 total processing claims. In<br />

order to manage this excessive demand, other state agencies<br />

have had to chip in to help and the state has also had<br />

to hire a Virginia-based vendor called Maximus. Another<br />

50 phone workers are available from Maximus if needed,<br />

Harrington said.<br />

Governor Phil Scott said federal regulations were the primary<br />

reason for the backlog in claims, which had gone on<br />

for weeks. About 34,000 claimants had a combined 50,000<br />

outstanding issues on their claims as April 17, Scott said.<br />

Normally, the state is required to investigate every single<br />

issue – confirming that the claimant left a suitable job voluntarily,<br />

was fired for misconduct, or is otherwise ineligible<br />

for unemployment insurance – to make sure it is adhering<br />

to federal regulations regarding who can file for the benefit,<br />

the governor said.<br />

“But these are not normal times,” Scott said. On April<br />

17, Scott announced that anyone who was still stuck in<br />

the backlog of claims by Sunday would receive a check for<br />

$1,200, covering two weeks’ worth of federal benefits that<br />

started the week of March 29.<br />

On Monday, April 20, the Vermont’s Department of Labor<br />

said that it cleared tens of thousands of backlogged unemployment<br />

insurance claims over the weekend. The state<br />

also made good on its promise to send checks of $1,200 to<br />

the remaining 8,384 Vermonters who still hadn’t been able<br />

to resolve problems with their claims — over $10 million.<br />

The checks “serve as an initial installment” for claimants,<br />

the department said in the press release. People who<br />

receive them likely are owed more under the program, and<br />

they will eventually receive the full amount over the coming<br />

weeks, the DOL said.<br />

20 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020<br />

By Mike Dougherty/VTDigger<br />

Michael Harrington, interim commissioner of the Department<br />

of Labor, discusses the state’s backlog of unemployment<br />

claims at a press briefing on April 17.<br />

Pandemic Unemployment Assistance program<br />

The Pandemic Unemployment Assistance (PUA) program<br />

is an element of the CARES Act, passed by Congress<br />

in March that expands unemployment benefits to previously<br />

uncovered workers, including the self-employed or<br />

independent contractors. The reason the workers were<br />

previously uncovered by the unemployment fund is, unlike<br />

other industries/professions, they had not been required to<br />

contribute to the fund.<br />

VDOL expected to be able to process these types of<br />

claims by April 24.<br />

PUA benefits are calculated based on a claimant’s reported<br />

prior earnings. PUA will provide for lost wages, and<br />

claimants will also be eligible for the additional $600/week<br />

for each week of lost wages provided federally.<br />

For additional PUA Program information, please visit<br />

the Department’s website at labor.vermont.gov. If you need<br />

assistance call the Pandemic Unemployment Assistance<br />

line at 877-660-7782.<br />

Social services<br />

Accessing unemployment<br />

benefits, state and fed<br />

Over 80,000 Vermonters have filed unemployment<br />

claims since the middle of March. The state unemployment<br />

fund covers 46% of weekly gross earnings averaged<br />

over the past three quarters. On top of that, the U.S.<br />

Congress passed the CARES act adding $600/week to<br />

claimant’s benefits. The state allows for up to six months<br />

on unemployment (with a possible 13 week extension);<br />

the federal stimulus runs out in four months.<br />

Filing initial claims<br />

Those looking to establish an initial claim for unemployment<br />

insurance benefits may do so any time online<br />

at labor.vermont.gov or by calling 1-877-214-3330 or<br />

1-888-807-7072 from 8:15 a.m. – 4:30 p.m. Monday<br />

through Friday, or from 9 a.m. – 3 p.m. on Saturday.<br />

Filing of weekly claims<br />

Unemployment claims must be filed weekly. The<br />

VDOL has set up a weekly claim filing schedule based on<br />

claimant last names to prevent an overload to the online<br />

and phone systems.<br />

• Monday: A-E<br />

• Tuesday: F-L<br />

• Wednesday: M-R<br />

• Thursday: S-Z<br />

• Sunday and Friday: open to everyone<br />

To file for weekly claims electronically, go to labor.<br />

vermont.gov. To file for weekly claims by phone, follow<br />

the last name schedule above and call 1-800-983-2300<br />

which is available 24 hours on Sunday and 5 a.m.-4:30<br />

p.m. Monday-Friday.<br />

Claimant assistance<br />

In an effort to prevent an overload to the system,<br />

VDOL has set up the same schedule as above based on<br />

claimant last names, except Friday and Saturday are the<br />

days open for everyone.<br />

The Claimant Assistance Line can be reached at<br />

1-877-214-3332 from 8:15 a.m. – 4:30 p.m. Monday-Friday<br />

or from 9 a.m. – 3 p.m. on Saturday.<br />

For more information visit Vermont Department of<br />

Labor’s website at: labor.vermont.gov/Covid<strong>19</strong>.<br />

Alphabetized<br />

intake debuted<br />

for UI claims<br />

The Vermont Department<br />

of Labor has implemented<br />

an alphabetized<br />

structure for the intake<br />

of weekly claims and inquiries<br />

based on the first<br />

letter of their last name.<br />

The structure took effect<br />

on Sunday, April 12.<br />

The structure is: Sunday<br />

(everyone), Monday<br />

(A-E), Tuesday (F-L),<br />

Wednesday (M-R), Thursday<br />

(S-Z), and Friday<br />

(Everyone)<br />

Those with questions<br />

about their claim may call<br />

(877) 214-3332 based on<br />

the same last name structure<br />

except Saturdays are<br />

open to everyone and<br />

Sundays are closed.

Social services<br />

Courtesy of VT Health Connect<br />

If you’ve lost income visit info.healthconnect.vermont.gov to see if you qualify for aid.<br />

Insurers required to cover Covid-<strong>19</strong> costs<br />

If you have had a loss of income, you could qualify<br />

for more health care subsidies<br />

On Wednesday, April 15, Governor Phil<br />

Scott and the Department of Financial<br />

Regulation (DFR) announced an emergency<br />

regulation requiring commercial insurers<br />

to waive cost-sharing requirements,<br />

such as co-payments, coinsurance or<br />

deductible requirements, for the diagnosis<br />

and treatment of Covid-<strong>19</strong>. The emergency<br />

regulation is retroactive to March 13, 2020,<br />

the date that Governor Scott declared<br />

a State of Emergency.<br />

“During this unprecedented emergency,<br />

Vermonters deserve access to the<br />

care they need to stay safe and healthy,”<br />

said Governor Scott. “As we work to expand<br />

testing to more Vermonters with symptoms<br />

of Covid-<strong>19</strong>, it is critical that our efforts<br />

to help control the spread of the virus<br />

are not affected by insurance costs.”<br />

The emergency regulation applies to<br />

fully funded health insurance plans such<br />

as plans sold on the exchange or to large<br />

group employers. Consistent with existing<br />

DFR rules, insurers will be required to cover<br />

out-of-network services for members if<br />

in-network providers are unavailable.<br />

“The Covid-<strong>19</strong> pandemic has evolved<br />

quickly and is impacting the economic<br />

lives of so many Vermonters,” said DFR<br />

Commissioner Michael Pieciak “Accordingly,<br />

we have been working closely with<br />

our health insurers to eliminate financial<br />

barriers to testing and treatment of the<br />

disease.”<br />

The emergency regulation follows a<br />

series of steps taken by DFR to ensure<br />

Vermonters can receive the care they need<br />

during the Covid-<strong>19</strong> outbreak:<br />

• March 6, 2020: DFR issued an<br />

emergency bulletin requiring insurers<br />

to cover the cost of Covid-<strong>19</strong><br />

testing.<br />

• March 20, 2020: DFR issued<br />

guidance to insurers to provide additional<br />

grace periods to Vermonters<br />

who are struggling to pay their<br />

health insurance premiums.<br />

• March 30, 2020: DFR issued an<br />

emergency regulation to expand<br />

the coverage of telehealth and<br />

audio-only medical visits.<br />

Anyone with questions or problems<br />

with a health insurer providing<br />

coverage,call 800-964-1784.<br />

You may qualify for<br />

more subsidies<br />

If you have experienced a loss of<br />

income, such as decreased work or being<br />

laid off due to the pandemic, you may now<br />

qualify for additional subsidies through<br />

Vermont Health Connect, the state’s insurance<br />

exchange marketplace.<br />

Loss of income is a qualifying “change of<br />

circumstance” that allows Vermonters to<br />

change their enrollment outside of the annual<br />

open enrollment period. Please visit<br />

the Eligibility and Out-of-Pocket Expenses<br />

section at: healthconnect.vermont.gov.<br />



• Cashier Shields<br />

• Tear Drop Flags<br />

• Sandwich Boards<br />

• 1/2 Off Banners<br />

• Logo Face Masks<br />

• Lawn Signs<br />

• Floor Graphics<br />

• Open Signs<br />

* Now offering online payments & curbside pickup.<br />

Be Well, Stay Safe Dear Friends and Colleagues.<br />

877.269.1025 | AwesomeGraphics.com<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 21

Social services<br />

we value<br />

PEOPLE<br />

we value<br />

we<br />

SAFETY<br />

value PEOPLE<br />

SAFETY<br />



PEOPLE<br />

SAFETY &<br />

GREAT WORK &<br />



&<br />


we value<br />

PEOPLE<br />

SAFETY<br />


&<br />


velco.com<br />

velco.com<br />

velco.com<br />

22 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020

Battling wifi connectivity issues? There’s help<br />

Staff report<br />

Vermonters are staying home and staying safe during<br />

the Covid-<strong>19</strong> emergency, but for many that has meant<br />

getting by with no access to the internet at home.<br />

The difficulty has been particularly challenging for students<br />

who are adapting to remote learning, individuals in<br />

need of telehealth care, and workers who could earn an<br />

income if they could work<br />

from home.<br />

“The Covid-<strong>19</strong> emergency<br />

has starkly exposed<br />

how dependent we are<br />

on frequent and reliable<br />

internet access to meet<br />

every day needs,” said June<br />

Tierney, commissioner of<br />

the Public Service Department. “Before Covid-<strong>19</strong>, folks<br />

could count on regular access to the internet from many<br />

different places such as their workplace or libraries,” she<br />

continued, “but now that we have to stay home to slow<br />

the spread of the Covid-<strong>19</strong> virus, the reality is most of us<br />

need internet access at home.”<br />

Tierney sees the Covid-<strong>19</strong> emergency very much like a<br />

“natural storm disaster that rips away bridges and roads.<br />

The internet is the highway to essential everyday services.<br />

Even if it is only temporary, we need to find ways now<br />

to get the internet to people where they live.”<br />

On April 5, Vermont Public Radio reported that 7% of<br />

Vermont addresses lack access to basic internet and 23%<br />

of Vermont addresses cannot get speeds that meet the<br />

federal definition of broadband. Many Vermonters cannot<br />

afford connectivity.<br />

To help reconnect Vermonters at home with no internet<br />

to the means to meet many everyday essentials, Commissioner<br />

Tierney issued a “call to action” on April 10 to<br />

Vermont’s utilities and internet service providers, asking<br />

that they look for ways to team up and provide home connectivity<br />

solutions for Vermonters who have none.<br />

On April 17 the Department released a map, available<br />

on its website at Interactive Broadband Map, showing<br />

broadband speeds available at addresses across the<br />

state. The Department annually collects broadband<br />

deployment information from internet service providers<br />

in Vermont about where they offer service, and the speeds<br />

they offer.<br />

The Department is also tackling the companion challenge<br />

of identifying Vermonters who need help now with<br />

connectivity. Contact its Consumer Affairs and Public Information<br />

Division (CAPI) for assistance at 800-622-4496.<br />

By calling CAPI or visiting the Department’s website,<br />

you’ll find Vermont service providers who are offering<br />

help during the Covid-<strong>19</strong> emergency as well as information<br />

about free Wi-Fi hotspots that can be accessed from a<br />

car so you can practice good social distancing.<br />

Public wifi hotspots<br />

At the outset of the Covid-<strong>19</strong> emergency, the Department<br />

published a public Wi-Fi hotspot map on its website<br />

to assist Vermonters with internet access for information,<br />

remote work and learning. The map identifies places<br />

where people can access free public Wi-Fi options from<br />

a car to maintain appropriate social distancing. A review<br />

of that data found that 38 small towns across the state<br />

had no identified suitably socially distant and publicly<br />

available Wi-Fi. The Department reached out to public<br />

schools, libraries and town halls about partnering to have<br />

public Wi-Fi installed for their communities. Over 50<br />

communities have reached out to the Department thus<br />

far.<br />

“Broadband remains a critical resource for Vermonters<br />

in rural areas to stay connected and work and learn<br />

remotely during our Stay Home, Stay Safe period,” said<br />

Governor Scott in a statement April 16. “We are grateful to<br />

our partners at Microsoft, RTO Wireless and Up And Running<br />

I.T. for their assistance in providing this important<br />

service.”<br />

“Microsoft approached<br />

RTO Wireless about teaming<br />

up on deploying free<br />

public Wi-Fi at venues<br />

located in rural communities<br />

that lack sufficient<br />

broadband coverage,” said<br />

RTO’s CEO Steve Hubbard.<br />

“Microsoft offered to fund<br />

the purchase and installation of the hotspot devices.”<br />

Justin McCoart’s Bethel-based company, Up And Running<br />

I.T., will assist with the local installations. Public host<br />

institutions need to have existing broadband service and<br />

agree to host the equipment.<br />

“Government and business are trying to help, working<br />

together, to build in high traffic and in rural areas,” said<br />

McCoart. He further stressed how committed the tech<br />

sector is to helping keep people connected, adding: “Everyone<br />

is working 12 to 16 hours a day to keep everyone<br />

connected to each other. None of this would have been<br />

possible 12 years ago.”<br />

Public Wi-Fi spots available through the hot spot<br />

device installment initiative are being offered at the Ira<br />

Town Offices.<br />

Additionally here are few new, temporary connectivity<br />

options that available to help Vermonters through the<br />

Covid-<strong>19</strong> emergency:<br />

• VTel is providing increased network speeds and<br />

capacity to Vermont high schools and hospitals. VTel<br />

has provided free internet access and Chromebooks<br />

to Rutland City Public Schools students affected by<br />

school closures due to the Covid-<strong>19</strong> pandemic.<br />

• Charter offered free Spectrum broadband and Wi-<br />

Fi access for 60 days to households with K-12 and/or<br />

college students who do not already have a Spectrum<br />

broadband subscription and at any service level up<br />

to 100 Mbps and waived installation fees for new<br />

student households.<br />

• Comcast Xfinity provided its Internet Essentials<br />

free to new, eligible customers for 60 days providing<br />

25/3 Mbps broadband service. It also offers eligible<br />

university students who live in Comcast’s service<br />

areas and need internet service, a Visa prepaid card<br />

worth about two months of internet service with no<br />

upfront fees or installation costs. It also provides its<br />

own free wifi hotspots at xfinity.com/wifi<br />

• QLink provided free cell phone service for income<br />

eligible Vermonters. You can apply online with<br />

QLink, bring your own phone and get free 8GB of<br />

data and unlimited talk and text during the company’s<br />

Covid-<strong>19</strong> response period.<br />

• Consolidated Communications offered two<br />

months of free home internet service to help, including<br />

free installation for households with students<br />

who are not currently Consolidated customers.<br />

• Verizon waived overage charges and late fees to<br />

support customers who may be financially affected<br />

by the Covid-<strong>19</strong> crisis and added 15GB of high speed<br />

data for wireless consumers with no customer action<br />

necessary.<br />

• AT&T committed to the Keep Americans Connected<br />

pledge and consumers and small businesses that<br />

“Before Covid-<strong>19</strong>, folks could count<br />

on regular access to the internet from<br />

many different places such as their<br />

workplace or libraries,” Tierney said.<br />

Social services<br />

can’t pay their bills because of the pandemic will not<br />

be terminated or assessed late fees.<br />

• Sprint provided unlimited data for 60 days to customers<br />

with metered data plans and gave 20GB of<br />

free mobile hotspot use to customers with hotspotcapable<br />

devices.<br />

• T-Mobile gave current customers who have cell<br />

phone plans with data unlimited data for 60 days<br />

and an additional 20 GB of mobile hotspot/tethering<br />

service for those two months.<br />

For the map of free public wifi hotspots visit: publicservice.vermont.gov/content/public-wifi-hotspots-vermont.<br />

Courtesy of Vermont Public Service<br />

An interactive map of free public wifi lets Vermonters<br />

know where they can connect to the internet. There are<br />

both official sites and crowd-sourced site listed. Visit<br />

publicservice.vermont.gov/content/public-wifi-hotspots-vermont<br />

Courtesy of Xfinitiy<br />

Comcast Xfinity is offering free wifi hotspots for Vermonters,<br />

too, visit hotspots.wifi.xfinity.com.<br />

Did you know?<br />

<strong>Local</strong> libraries offer downloadable<br />

e-books, audiobooks, video<br />

Many Rutland County libraries offer a wide variety<br />

of downloadable ebooks, audiobooks, streaming video,<br />

databases for school & general use as well as curbside<br />

pickup of library materials. Visit your library’s website or<br />

call to see what your library has to offer.<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 23

Talking with children about Covid-<strong>19</strong><br />

Center for Disease Control and Prevention (CDC) offers guidance for parents<br />

As public conversations around the Covid-<strong>19</strong> coronavirus<br />

increase, children may worry about themselves,<br />

their family, and friends getting ill. Parents, family members,<br />

school staff, and other trusted adults can play an<br />

important role in helping children make sense of what<br />

they hear in a way that is honest, accurate,<br />

and minimizes anxiety or fear. CDC has<br />

created guidance to help adults have<br />

conversations with children about Covid-<strong>19</strong><br />

and ways they can avoid getting<br />

and spreading the disease.<br />

Remain calm and reassuring.<br />

Remember that children will react to<br />

both what you say and how you say it.<br />

They will pick up cues from the conversations<br />

you have with them<br />

and with others.<br />

Make yourself available to listen<br />

and to talk.<br />

Make time to talk. Be sure<br />

children know they can come to<br />

you when they have questions. Avoid<br />

language that might blame others and<br />

lead to stigma. Remember that viruses<br />

can make anyone sick.<br />

Pay attention to what children see or<br />

hear.<br />

Consider reducing the amount<br />

of screen time focused on<br />

Covid-<strong>19</strong>. Too much news<br />

(especially the variety that<br />

sounds urgent or controversial) can lead to anxiety. Talk<br />

to children about how some stories on Covid-<strong>19</strong> on the<br />

internet and social media may be based on rumors and<br />

inaccurate information.<br />

Provide information that is honest and accurate.<br />

Give children information that is truthful and appropriate<br />

for the age and developmental level of the<br />

child.<br />

Teach children everyday actions to reduce germs.<br />

Remind children to stay away from people who<br />

are coughing or sneezing or sick. Remind them to<br />

cough or sneeze into a tissue or their elbow, then<br />

throw the tissue into the trash. Discuss any new<br />

actions that may be taken to help protect<br />

children (e.g., wearing masks, increased<br />

hand-washing, cancellation of events or<br />

activities).<br />

Get into a hand-washing habit.<br />

Teach them to wash their<br />

hands with soap and water<br />

for at least 20 seconds, especially<br />

after blowing their<br />

nose, coughing, or sneezing;<br />

going to the bathroom; and<br />

before eating or preparing food.<br />

If soap and water are not available,<br />

teach them to use hand sanitizer. Hand<br />

sanitizer should contain at least 60% alcohol.<br />

Supervise young children when they<br />

use hand sanitizer to prevent swallowing<br />

alcohol.<br />

Social services<br />

World Health Organization shares<br />

tips on supporting kids’ emotions<br />

Help children find positive ways to express feelings<br />

such as fear and sadness. Every child has his or her own<br />

way of expressing emotions. Sometimes engaging in a<br />

creative activity, such as playing or drawing can facilitate<br />

this process. Children feel relieved if they can express<br />

and communicate their feelings in a safe and supportive<br />

environment.<br />

During times of stress and crisis, it is common<br />

for children to seek more attachment and be more<br />

demanding on parents. Discuss Covid-<strong>19</strong> with your<br />

children in an honest and age-appropriate way. If your<br />

children have concerns, addressing them together may<br />

ease their anxiety. Children will observe adults’ behaviours<br />

and emotions for cues on how to manage their<br />

own emotions during difficult times.<br />

Keep children close to their parents and family, if<br />

considered safe, and avoid separating children and their<br />

caregivers as much as possible. If a child needs to be<br />

separated from his or her primary caregiver, ensure that<br />

appropriate alternative care is provided and that during<br />

periods of separation, regular contact with parents and<br />

carergivers is maintained, such as twice-daily scheduled<br />

telephone or video calls or other age-appropriate communication<br />

(e.g. social media).<br />

Maintain familiar routines in daily life as much as<br />

possible, or create new routines, Cab available especially with select if children models<br />

must stay at home.<br />

For Together more information we do more. visit the Center for Disease Control<br />

and Prevention at cdc.gov/coronavirus or the World<br />

Health Organization at who.int.<br />

Cab available with select<br />

Cab available with select models<br />

Get a great deal on<br />

Get getting a great more done. deal on<br />

getting more done.<br />

Get a great deal on<br />

getting more done.<br />

Save big on our #1 selling* compact tractors, featuring the versatility<br />

to handle every job and a wide range of performance-matched<br />

attachments. Stop in for a demo today.<br />

Together Together we do more. we do more.<br />

0% FINANCING<br />

PLUS<br />

Save big on our #1 selling* compact tractors, featuring the versatility<br />

to handle every job and a wide range of performance-matched<br />

attachments. Stop in for a demo today.<br />

Save big on our #1 selling* compact tractors, featuring the versa<br />

to handle every job and a wide range of performance-matched<br />

attachments. Stop in for a demo today.<br />

0% FINANCING<br />

PLUS<br />


0% FINANCING<br />

PLUS<br />


KubotaUSA.com<br />

*Based on EDA tractor sales data of under 40 horsepower models from 2009 to 20<strong>19</strong>. © Kubota Tractor Corporation 2020. 0% APR fi nancing<br />

on purchases of select new equipment from participating dealers’ in-stock inventory is available to qualifi ed VISIT purchasers US through TODAY Kubota FOR Credit THIS LIMITED-T<br />

Corporation, U.S.A.; subject to credit approval. Monthly terms may vary. Some exceptions apply. Offer expires 6/30/20. Contract term begins from<br />

the date of fi rst payment which is due 90 days from the contract date. Example: Purchase made on 4/1/20, fi rst monthly payment is due 7/1/20. 90<br />

day no payment offer expires 5/31/20. Terms subject to change. This material is for descriptive purposes only. Kubota disclaims all representations<br />

and warranties, express or implied, or any liability from the use of this material. For complete warranty, disclaimer, safety, incentive offer and<br />

product information, consult your local Dealer or KubotaUSA.com.<br />

24 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020<br />

AND<br />

KubotaUSA.com<br />

*Based on EDA tractor sales data of under 40 horsepower models from 2009 to 20<strong>19</strong>. © Kubota Tractor Corporation 2020. 0% APR fi nancing<br />

on purchases of select new equipment from participating dealers’ in-stock inventory is available to qualifi ed purchasers through Kubota Credit<br />

Corporation, U.S.A.; subject to credit approval. Monthly terms may vary. Some exceptions apply. Offer expires 6/30/20. Contract term begins from<br />

the date of fi rst payment which is due 90 days from the contract date. Example: Purchase made on 4/1/20, fi rst monthly payment is due 7/1/20. 90<br />

day no payment offer expires 5/31/20. Terms subject to change. This material is for descriptive purposes only. Kubota disclaims all representations<br />

and warranties, express or implied, or any liability from the use of this material. For complete warranty, disclaimer, safety, incentive offer and<br />

product information, consult your local Dealer or KubotaUSA.com.<br />

KubotaUSA.com<br />

Plainfield, NH | 603.675.6347 Pittsford, VT | 802.483.6464<br />

TownlineEquipment.com<br />

*Based on EDA tractor sales data of under 40 horsepower models from 2009 to 20<strong>19</strong>. © Kubota Tractor Corporation 2020. 0<br />

on purchases of select new equipment from participating dealers’ in-stock inventory is available to qualifi ed purchasers throu<br />

Corporation, U.S.A.; subject to credit approval. Monthly terms may vary. Some exceptions apply. Offer expires 6/30/20. Contract<br />

the date of fi rst payment which is due 90 days from the contract date. Example: Purchase made on 4/1/20, fi rst monthly payment<br />

day no payment offer expires 5/31/20. Terms subject to change. This material is for descriptive purposes only. Kubota disclaims a<br />

and warranties, express or implied, or any liability from the use of this material. For complete warranty, disclaimer, safety, in<br />

product information, consult your local Dealer or KubotaUSA.com.

Social services<br />

Caring for pets, livestock in the time of coronavirus<br />

By M. Kathleen Shaw, DVM Vt Veterinary Association<br />

The coronavirus pandemic<br />

has left many worried about the<br />

safety of their pets and whether<br />

or not the virus can be transmitted<br />

to/from their pets. This is<br />

especially true given the recent<br />

news that the presence of SARS-<br />

CoV-2, the virus that causes<br />

Covid-<strong>19</strong>, has been confirmed in<br />

a tiger at New York’s Bronx Zoo.<br />

According to Dr. Paige Brock,<br />

veterinarian at the Bronx Zoo,<br />

the tiger was showing mild<br />

symptoms, responded to treatment,<br />

and has recovered. It is<br />

believed the animal contracted<br />

the illness from a zoo employee<br />

who was actively shedding the<br />

virus.<br />

Infectious disease experts and<br />

multiple international and domestic<br />

human and animal health<br />

organizations<br />

agree that at<br />

this time there<br />

is no evidence<br />

that domestic<br />

animals, including pets and<br />

livestock, can spread Covid-<strong>19</strong> to<br />

people. There have been no reports<br />

of pets or livestock becoming<br />

ill with Covid-<strong>19</strong> in the U.S.,<br />

and only four reported cases in<br />

the world of dogs and cats testing<br />

positive for the virus. We would<br />

be seeing many more cases<br />

in feline pets if the virus were<br />

spreading by way of domestic<br />

animals. (There are dog-specific<br />

and cat-specific coronaviruses<br />

There is no evidence that domestic animals<br />

...can spread Covid-<strong>19</strong> to people.<br />

that have been around for years,<br />

and those strains of the virus<br />

ONLY infect dogs and cats, not<br />

humans).<br />

The larger concern is humans<br />

spreading Covid-<strong>19</strong> to pets,<br />

not the other way around. We<br />

know that in people, transmission<br />

primarily occurs when<br />

there is contact with an infected<br />

person’s bodily secretions, such<br />

as saliva or mucus droplets in a<br />

cough or sneeze. Transmission<br />

via touching<br />

a pet who has<br />

been sneezed or<br />

coughed is less<br />

likely because<br />

fibrous pet fur can absorb and<br />

trap the virus, making it harder to<br />

contract through simple touch.<br />

Veterinary medicine has been<br />

deemed an essential service in<br />

Vermont and most clinics remain<br />

open and veterinarians are ready<br />

to answer your questions.<br />

Most veterinarians are<br />

protecting you and your pets<br />

by wearing gowns, masks and<br />

gloves and asking you to stay<br />

in your cars and call when you<br />

arrive at the clinic. While these<br />

requirements are frustrating to<br />

some, they are necessary precautions<br />

to protect you, your pets,<br />

and the veterinarians.<br />

What’s a worried pet owner to<br />

do? Don’t panic! If you are not ill<br />

with Covid-<strong>19</strong> social distancing<br />

doesn’t mean away from your<br />

pets. In fact, you’ll have more<br />

time than ever to enjoy them so<br />

interact with them!<br />

For more information visit<br />

avma.org.<br />


to all of those on the front lines fighting the fight<br />

during this pandemic. From all of us here at<br />

Omya, we Thank You for your service.<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 25

Social services<br />

Courtesy of Rutland Regional Medical Center<br />

Rutland area nurses train at the alternative care site created at Spartan Arena. If needed, the new surge site could<br />

care for 100-150 non-Covid-<strong>19</strong> patients if demand at Rutland Regional Medical Center exceeds capacity.<br />

><br />

RRMC prepared: Hospital takes early precautions and proactive measures to ensure patient demand does not exceed medical capacity.<br />

from page 4<br />

PPE<br />

When asked how RRMC was with personal protective<br />

equipment (PPE), Fort said: “We are ok right now, the<br />

problem is we don’t know how big this fight is going to be<br />

and how long this duration is going to be, so here at Rutland<br />

Regional Medical center we’ve put in place some conservation<br />

measures and these are changing rapidly. The national<br />

Center for Disease Control has changed their recommendations<br />

for this to allow us to safely reuse these masks,” he<br />

said.<br />

“We starting conserving our PPE early on so we would<br />

have it when we need it. Our<br />

team also was proactive with<br />

the supply chain, we started to<br />

source and acquire PPE early so<br />

we weren’t as hard hit as others,”<br />

he said, adding “We also had a<br />

great response from our community<br />

including John Casella<br />

and Paul Gallo who had stocks of<br />

N95 masks that they donated to RRMC early on. But the big<br />

thing is that we haven’t seen the spike that we’ve prepared<br />

for in worst case scenarios.”<br />

“It could still happen, so we need to be vigilant,” Fort<br />

added in the broadcast call-in, April 16.<br />

Medical evaluations, testing<br />

On Monday, April 6, RRMC set up a tent outside that is<br />

able to screen patience in a “split flow,” said Rounds. “We’ve<br />

opened up our ambulance bay… and turned it into a respiratory<br />

evaluation unit,” he said. “We have the ability to do<br />

26 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020<br />

“Everything we’re doing is to<br />

ensure that the hospital is<br />

there for you when you need<br />

it,” Fort added.<br />

chest x-rays there, screen patients, provide care and some<br />

patients might be able to receive treatment right there<br />

without ever having to come into the core of the emergency<br />

department.”<br />

RRMC also has a tent set up at the Allen Street entrance<br />

where people who have had a test ordered by a primary care<br />

doctor (who confirmed the likelihood of their symptoms<br />

being Covid-<strong>19</strong>) can simply drive up and get tested. “They<br />

don’t have to exit their car, we’re collecting the specimen<br />

and those specimens are sent off to the Mayo Clinic,”<br />

Rounds said. If someone is sick in the hospital (as an inpatient<br />

or a healthcare worker)<br />

their tests are shuttled to Dartmouth<br />

three times per day “so<br />

we can turn those results around<br />

quicker,” Rounds explained.<br />

Testing is now available for all<br />

people experiencing symptoms,<br />

but you do still need to get a doctor’s<br />

referral, you can’t just drive<br />

up to be tested, Rounds emphasized.<br />

“Everything we’re doing is to ensure that the hospital<br />

is there for you when you need it, so if you are having an<br />

medical emergency you should call 911 or come to the ER,”<br />

Fort added. “We have not seen transmission of Covid-<strong>19</strong> to<br />

our staff or other patience at the hospital, so I think that’s<br />

one evidence-based outcome to say that we’ve done a good<br />

job to contain this and to protect our patients and our staff<br />

at the hospital so I think you’re probably safer going into the<br />

hospital than some other businesses because the people<br />

at the hospital, the clinicians, have been doing this for six<br />

weeks non-stop and we have policies and processes and<br />

procedures to make sure we keep you safe.”<br />

What’s next?<br />

“We plan to keep the alternative care centers up through<br />

the end of May, then go from there,” said Fort. “We’ll see<br />

how the data looks and the Vermont curve is going, what<br />

the state recommends as we’re working in collaboration.”<br />

“We’ve been lucky, but if a senior living center gets hit,<br />

then we could still have a spike,” Fort said. There are actually<br />

two alternative care sites, he explained: one at Spartan<br />

Arena for non-Covid patients and the other at Mendon<br />

Mountain View Lodge where up to 40 Covid positive patients<br />

could be cared for.<br />

“This pandemic will have fundamentally changed<br />

medicine as we know it,” said Dr. Rick A. Hildebrant, chief<br />

medical information officer and medical director for hospital<br />

medicine at RRMC. “Telemedicine is a tool we now have<br />

and it’s not going away.”<br />

Facilities will have to change in the future as well hospitals,<br />

he contineud. “The capability for negative pressure<br />

space is limited. RRMC has actually greater than most, but<br />

we still don’t have enough. When the next virus comes we<br />

need to be prepared... There will be another virus, we need<br />

to change and prepare for that… we’re going to be stocking<br />

PPE for the next pandemic.”<br />

Hildebrant and Fort also emphasized the importance<br />

of working with community partners, like UVM, regional<br />

primary care physicians, visiting nurses, nursing facilities<br />

and so many more.

Social services<br />

How can I help my community through this pandemic?<br />

Governor Phil Scott is calling all Vermonters<br />

into service with the launch of a<br />

new website allowing people to sign up<br />

for volunteer assistance to support the<br />

state’s response to Covid-<strong>19</strong>: vermont.<br />

gov/volunteer.<br />

The website directs those with medical<br />

and healthcare skills (nurses, pharmacist,<br />

EMS, physician assistants, veterinarians,<br />

mental health workers, etc.) to the Medical<br />

Reserve Corp (MRC), and those willing<br />

to fill in for essential work positions (such<br />

as grocery workers, public works professionals,<br />

drivers, etc.) to a quick registration<br />

process to sign up to help.<br />

“The Covid-<strong>19</strong> pandemic is rapidly<br />

developing, so we are calling on Vermonters<br />

to sign up, let us know what skills they<br />

can offer, and be ready to serve if needed,”<br />

states the call to action. “If we need<br />

you and your skills, we will be in touch.<br />

Our hope is to develop a large pool of<br />

people willing to help should any rapidly<br />

developing situation require additional<br />

volunteers.<br />

“Our current greatest need is for health<br />

care professionals. If you have medical<br />

experience or are a retired medical professional,<br />

please sign up below to join the<br />

Vermont Medical Reserve Corps.<br />

“We appreciate your interest in helping<br />

others during this moment in history. Together<br />

we will get through this and emerge<br />

stronger,” the statement continued.<br />

Health care professionals can get<br />

expedited temporary licenses<br />

Health care professionals can also now<br />

quickly become temporarily licensed to<br />

provide care during the Covid-<strong>19</strong> public<br />

health emergency.<br />

Gov. Phil Scott signed Act 91 on March<br />

31, granting emergency authority to<br />

expedite temporary licensure for health<br />

care professionals. Bolstering the ranks of<br />

health care providers will expand access<br />

to medical services for patients and allow<br />

qualified retirees to serve Vermont at this<br />

difficult time.<br />

“We urgently need clinicians and other<br />

experienced health workers to help us<br />

meet the demand for care,” said Health<br />

Commissioner Mark Levine, MD. “We are<br />

asking anyone who is qualified to please<br />

consider helping.”<br />

The new emergency measures grant a<br />

temporary license for health professionals<br />

who:<br />

• Are licensed and in good standing<br />

in other states<br />

• Were licensed in Vermont, but<br />

whose licenses lapsed in recent<br />

years<br />

In Vermont, the Health Department’s<br />

Board of Medical Practice licenses<br />

medical doctors, physician assistants, and<br />

podiatrists. Other health care professions<br />

– including nurses and osteopathic<br />

physicians – are licensed by the Secretary<br />

of State’s Office of Professional Regulation.<br />

These provisions apply to people who<br />

were previously licensed. There are no<br />

fees of any kind to obtain a temporary<br />

emergency license. For more information<br />

visit sos.vermont.gov/opr or call 802-828-<br />

1505.<br />

Donate Personal Protection<br />

Equipment (PPE)<br />

Donations of N95 masks, medical and<br />

industrial grade, or surgical masks can be<br />

brought to your nearest State Police Barracks.<br />

You can find the location nearest to<br />

you at vsp.vermont.gov/stations.<br />

Give blood<br />

The American Red Cross is desperately<br />

seeking blood donors as the national<br />

supply is short. With thousands of blood<br />

drives cancelled during the Covid-<strong>19</strong> pandemic,<br />

the organization is working hard to<br />

open new donation sites.<br />

“The need for blood is constant and<br />

your contribution is important for a<br />

healthy and reliable blood supply. You will<br />

feel good knowing you’ve helped change a<br />

life,” the American Red Cross states.<br />

The American Red Cross of New<br />

Hampshire & Vermont serves all residents<br />

in both states — a population of more than<br />

1.9 million people. We cover 24 counties<br />

and 18,973 square miles, the region operates<br />

with the support of a small group of<br />

paid staff and more than 1,100 dedicated<br />

volunteers.<br />

To support social distancing, appointments<br />

are now required. Visit redcross.org<br />

to make an appointment. Current upcoming<br />

blood drives are:<br />

Thursday, May 7<br />

Trinity Episcopal Church, 85 West St.,<br />

Rutland<br />

Saturday, May 9<br />

Alliance Community Fellowship<br />

Church, 1 Scale Ave. suite 101 building 3a,<br />

Rutland<br />

Wednesday, May 13<br />

Furnace Brook Wesleyan Church, 2<strong>19</strong>0<br />

Route 7, Pittsford<br />

Friday, May 15<br />

Alliance Community Fellowship<br />

Church, 1 Scale Ave. suite 101 building 3a,<br />

Rutland.<br />

Support your local food bank<br />

Not everyone has the financial stability<br />

to stock up on the two weeks of food<br />

needed for quarantine. Kids are home<br />

from school, businesses are closed, many<br />

friends and neighbors are out of work or<br />

isolated at home. You can help make sure<br />

that pantries are filled and that people are<br />

prepared to take good care of themselves<br />

and their loved ones. It is more important<br />

than ever to ensure that anyone in<br />

Vermont who needs a meal can get one.<br />

Donate online at vtfoodbank.org or text<br />

GIVEHEALTH to 85511.<br />

Rutland County Meals on Wheels is in<br />

need of volunteer delivery drivers<br />

Southwestern Vermont Council on Aging<br />

(SVCOA), administrators of the Rutland<br />

Courtesy RRMC<br />

Patients and visitors to Rutland Regional Medical Center can expect to have their temperature<br />

taken at the Stratton Road entrance. Masks are required and will be provided to<br />

those who don’t have them.<br />

County Meals on Wheels program, issued<br />

an urgent call for volunteer support to assist<br />

with Meals on Wheels deliveries to homebound<br />

older Vermonters throughout the<br />

area.<br />

“We’ve seen a drastic decline in the<br />

number of volunteer delivery drivers as the<br />

Covid-<strong>19</strong> issue has progressed, coupled<br />

with a significant rise in demand for meals,”<br />

said Courtney Anderson, Nutrition Director<br />

with SVCOA. “As a result, we’ve had to alter<br />

delivery schedules and maximize staffing<br />

resources as best as possible. We are in great<br />

need of new drivers and hope that anyone<br />

who is interested or able will join the effort.”<br />

Anyone who is interested in volunteering<br />

as a Meals on Wheels delivery driver<br />

should contact Penny Jones at 802-775-<br />

0133 as soon as possible.<br />

SVCOA and Rutland County Meals on<br />

Wheels have implemented a number of<br />

thorough and stringent precautionary<br />

protocols for delivery drivers as directed by<br />

the Vermont Department of Health (VDH)<br />

and Vermont Department of Disabilities,<br />

Aging and Independent Living (DAIL). “We<br />

want to make it very clear to folks that there<br />

are significant protective measures in place<br />

that remove all in-person contact and that<br />

ensure the health and safety of delivery<br />

drivers, as well as meal recipients,” said Anderson.<br />

“This is a critical service for so many<br />

homebound individuals in our region, and<br />

we ask for your help.”<br />

Southern Vermont Council on Aging<br />

(SVCOA) is also offering a grocery and<br />

supply shopping service to support older<br />

Vermonters in Rutland and Bennington<br />

counties during the Covid-<strong>19</strong>. If you’re<br />

interested in volunteering, please call<br />

SVCOA at 802-786-5990.<br />

For more information visit svcoa.org.<br />

Donate money<br />

BROC-Community Action: Broc.org<br />

Rutland Regional Medical Center has 3 Covid-<strong>19</strong> funds: the Community Support Fund,<br />

the Community Tele-Innovation Fund, and the Emergency Response Fund:<br />

rrmc.org/ways-to-give/fundraising/covid-<strong>19</strong>-fund<br />

Hunger Free Vermont: hungerfreevt.org/coronavirus<br />

Killington Relief Fund: facebook.com/onekillington<br />

Meals on Wheels: svcoa.org/ways-to-donate<br />

United Way of Rutland County: uwrutlandcounty.org<br />

Vermont Community Foundation: vermontcf.org<br />

Vermont Emergency management: vem.vermont.gov/donate<br />

Vermont Food Bank: vtfoodbank.org/give<br />

Woodstock Area Relief fund: woodstockcommunitytrust.com/covid-<strong>19</strong><br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 27

Social services<br />

Civil Engineering & Permitting<br />

for Private and Public Sector Projects<br />

We at Enman Kesselring<br />

Consulting Engineers want to<br />

thank all the workers on the<br />

front lines during this pandemic.<br />

Special Thank You<br />

AA Special Thank You You<br />

To the people on the front line fighting<br />

To the people on the front line fighting<br />

To the the<br />

the people war against Covid-<strong>19</strong>.<br />

war against on the front Covid-<strong>19</strong>. line fighting<br />

the war against Covid-<strong>19</strong>.<br />

• Commercial<br />

• Industrial<br />

• Institutional<br />

• Residential<br />

• Municipal<br />

• Environmental<br />

Permitting<br />

• Water supply<br />

• Wastewater<br />

Disposal<br />

• Stormwater<br />

Management<br />

• Act 250 & <strong>Local</strong><br />

Zoning<br />

From 280 teammates of Pete’s Tire Barns, Inc. serving<br />

From the the280 transportation teammatesand of Pete’s farms Tire of New Barns, England. Inc. serving<br />

Fromthe thetransportation 280 teammates and of farms Pete’s of Tire New Barns, England. Inc. serving<br />

the transportation (Trucks and Move farms America) of New England.<br />

(Trucks Move America)<br />

(Trucks Move America)<br />

61 Prospect Street, Rutland, VT 05701 • 802-775-3437<br />

EnmanKesselringEngineers.com<br />

www.petestire.com<br />

www.petestire.com<br />

www.petestire.com<br />

Handling Family Court matters with dignity, compassion and respect. With over 15<br />

years experience, we will support you throughout the entire process. We provide<br />

cost efficiency solutions for your family law needs.<br />

Divorce | Custody | Visitation | Parentage | Child Support | Restraining Orders<br />

Thank you to all of those in the front<br />

lines fighting for the rest of us.<br />

39 Kingsley Ave. Rutland, VT 05701<br />

802.775.0700<br />

kevin@volzlegal.com<br />

www.volzlegal.com<br />

28 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020

Social services<br />

Stay Home. Stay Safe.<br />

We’re Here For You!<br />





Make the most of your time at home!<br />

Get the right sized dumpster, when you want it,<br />

where you want it and removed when you say so.<br />

Stop going to the local Drop-Off Center<br />

We provide safe, clean, and dependable service<br />

along with two large wheeled carts.<br />

Call 800-CASELLA today to sign up for service!<br />


800-CASELLA • casella.com<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 29



Social services<br />

Killington wants to<br />

THANK<br />

our front line workers<br />

and our first responders<br />

in this time of crisis.<br />




A Development by<br />




A Development by<br />




U N I V E R S I T Y<br />



800.639.8521<br />

30 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020

Thank you sponsors<br />

We wanted to thank all the organizations and businesses who supported this publication. This information<br />

will serve as a resource to our community as we help each other through the Covid-<strong>19</strong> pandemic.<br />

Community action is the antidote to helping set this crisis on a course to recovery. We couldn’t have done<br />

it without the generous support and knowledgable contributions of our sponsors. Thank you!<br />

Mou nta i n Ti m e s<br />

Thank you<br />

McGrath’s<br />

Irish Pub<br />

Inn at<br />

L ng Trail<br />

Fair Haven Friday Nights<br />

Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020 • 31

RRMC Strong<br />

32 • Covid-<strong>19</strong> <strong>Local</strong> <strong>Guide</strong> • April 24, 2020

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!